[Q] HELP! Talk,text and data not working with new TmoUs account. - HD2 Android Q&A, Help & Troubleshooting and Genera

Hello I am experiencing a BIG problem . I Successfully flashed a Nand rom to my phone last year it worked great but after some shortcomings I could no longer afford my pay as you go plan. My phone service had been cut off for about 7 months until yesterday, since it was off so long I had to get a new Tmobile(us) account/SIM card. My phone booted up in android as normal with full 3G service bars but when I went to make a call it said "This Carrier will not allow phone calls to this number" shocked I went back to Tmobile to make sure my account was active and it was. My text also do not work and I cannot sign into my gmail account either. Ive searched the web and it does not seem that anyone has a solution to this problem PLEASE help me !!

Did you try reflashing it?

There are a few things that could be going on here:
1. tmobile has you on the wrong data plan which has happened to me in the past. The had me on a blackberry plan which messed up a lot but you should still be able to make calls.
2. You have a balance left over on that phone and tmobile has locked that phone
3. you need a new sim card. tmobile will gladly change out your sim for a new one for free
4: something is going on with Android on your phone.
I would talk to Tmobile again and ask for a new sim or go in the store and see if the sim you have will work in one of their phones. If it does then you know its
something with your phone. I would kind of start over just to clear up any problems. Start with making a back up of anything you dont want lost, including your
sd card. Then repartition your phone/sd to what the ROM you want to use needs. Reinstall MAGLDR and cwm and finally the ROM you want to use. See if that
helps at all. If i had to take a guess it could be something as simple as the simcard is messed up but without having them try it in another phone or you trying
it in another phone you wont know for sure. I know it seems like a lot but reinstalling this stuff should clear up if its your phone or your sim thats messing up.

Before you blame Android, flash your phone with stock WM 6.5 rom. If you still can't make calls or get any data, take the phone to a T-Mobile store and have them figure it out.

Related

"Phone Not Ready...." Can anyone help?

I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam
Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.
Another option would be to go back to your cell provider and request they give you another SIM card
sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...
Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam
Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?
I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz
@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).
Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam
I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.
To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam
I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.
Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!
Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?
Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.
How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.

AT&T on the Wing?

Noob here. I just got an unlocked Wing. I am an AT&T subscriber. Phone works great, but is there a way to use the AT&T media net features on the T-Mobile device? Can I make the AT&T network see the device as an AT&T device? I found an old thread with the same kind of question, but no real answers.
Any help would be greatly appreciated!
I believe you have to go to at&t website and configure the options manually unless somebody creates an at&t rom, otherwise everything must be done manually
I'm completely making this up right now ... BUT:
Did you just pop your ATT sim card into the Tmobile Wing? And that's it?
I think for any other features to work, you would need to call ATT up and give them the IMEI and other information from your phone which would make it work, since that's how they detect what type of phone you have server-side and return the information they think is pertinent to your phone...
If youre phone isn't "regsitering" ... or its trying to send your phone the info that should have gone to your old phone that's on the account ... or it may not be sending anything at all.
I suggest, call ATT and explain the situation. I seriously doubt they're going to say anything... since you're still paying THEM every month.
Once they have the necessary info from ur phone, it should take 15 min to provision or something and boom ... everything should work.
Have someone made a cab with those ATT features you are trying to use? Maybe over in the kaiser forum who are mainly all ATT users bc of the Tilt

Can't receive texts, but can send

When I flashed over to Haykuro 6.0, I can no longer receive texts, I can only send them.
Is there some APN's I am missing? I only have one APN on my phone now and it's called "T-Mobile US"
I'm sorry if the answer is simple but I'm stuck.
And I don't have a way to update with 6.01 right now if that fixes it.
How long have you been using the SIM card that you currently have?
My issue was that I had b
How long have you been using the SIM card that you currently have?
My issue was that I had been using the same card for 6+ yrs. Went to the store, had them give me a new one and my problems were solved.
I've only had this SIM card for about 2 years... and I could send and receive texts easily before, but now I can't receive them... Is there a way to install all of the T-Mobile APNS?
Sometimes this is just a glitch in how a ROM will read the SIM. As with the previous poster, I too got a new SIM and then everything was fine. I have not it happen with a Android ROM, but when switching between phones (HTC, Nokia, iPhone knockoffs, etc) some would work some would not. After I got a new SIM every phone worked. Could it be a ROM issue, maybe. Could it be a SIM issue, maybe. Could it be a combo, maybe. Try flashing to a different ROM and see if that works. If not, go to a TMo store and get a new card. If you get a cool rep you may walk out with a free one - just don't tell them you have a modded ROM. Worst case I think they are $25.

how to activate Mytouch 3G without a data plan, even a sim card

I am about to purchase a Mytouch but according to what I have heard, you can't go pass the welcome screen without a data plan. Is that correct ? If it isn't, can anyone tell me how to activate it via Wifi using ADB like the process for G1 ?
Thanks a lot
I had the same problem when i first got my phone because i bought it on craigslist (no contract). If you know anyone that has Tmobile with a data plan u can use their sim card to activate your phone. As long as you get past signing in with google you should be good. Please Root your phone in future to avoid having this problem again.
young3g said:
I had the same problem when i first got my phone because i bought it on craigslist (no contract). If you know anyone that has Tmobile with a data plan u can use their sim card to activate your phone. As long as you get past signing in with google you should be good. Please Root your phone in future to avoid having this problem again.
Click to expand...
Click to collapse
Thanks for the reply, I thought nobody would answer this ! I knew this, but what I am asking is: How to activate it via adb or something that can be done on G1.
Thanks in advance
te_quiero_forever_girl said:
Thanks for the reply, I thought nobody would answer this ! I knew this, but what I am asking is: How to activate it via adb or something that can be done on G1.
Thanks in advance
Click to expand...
Click to collapse
Have you tried following the steps outlined here?
http://forum.xda-developers.com/showthread.php?t=452316
What I gathered from that tutorial is that the 'unlocking' is simply a record added to a database in the phone, which you can get around if you root the phone and manually add it yourself. Haven't tried this though.
te_quiero_forever_girl said:
Thanks for the reply, I thought nobody would answer this ! I knew this, but what I am asking is: How to activate it via adb or something that can be done on G1.
Thanks in advance
Click to expand...
Click to collapse
Check out this thread if your'e still having trouble. There is a software for rooting your phone. (Relentless rooter plus).
http://forum.xda-developers.com/showthread.php?t=556200
Thanks guys, I really appreciate your replies ! The methods u guys offered are pretty much how to root a magic, means that I must have my phone activated first,lol
Thanks again
First, I do not know how to active the G2 with a SIM, or via Wifi rather than via APN. (I'm trying to do the same thing myself at this time, and still seeking the solution).
BUT... I have found a baby step. I see that when you turn on the phone, it comes up to a starter screen which shows you the green Android, and the two selections, Emergency Dial, and, Change Language. I find that if I click on the "MENU" button, it pops up a tab at the bottom of the screen that says APN. This allows me to change the APN settings. Worthless without SOME data plan, but, it might be helpful to someone trying to use an alternate provider's APN settings (along with a SIM sled / flexible PCB (sold on several sites) behind the SIM to 'unlock' use with an alternative carrier, such as AT&T - easier to borrow an iPhone SIM with a Data plan, as there are more of them). Just a thought.
Just a note, I have already changed my phone from "Donut" to "CupCake", and my goal is to go to "Root". My current HBoot is 1.33.0006 (my phone has the 32B motherboard).
i got past the welcome screen without a data plan. We have 3 mt3g in my house and we all got past the welcome screen.
I just got past the activation screen, but without any magic. The version of firmware I have on my phone (HBOOT-1.33.0006) is likely newer than the one which allowed you to skip authentication without a data plan... I suspect this maneuver / inconvenience was added to the later versions of the firmware for exactly what it tried to require of me - to verify that I am a supposedly new customer, or an existing customer with a 3G data plan.
I was able to activate the phone the first try using my TMobile SIM which has a 5.99 TMobile Web (aka T-Zones) plan on it. That SIM worked for about 1 hour with data access, then MAGICally, the data stopped working, though the phone still worked as a phone.
I read up, and discovered this likely had something to do with the Donut / Cupcake installed on the phone by TMobile. I feel that during the one hour working time, the phone somehow auto-updated something to recognize the level of my SIM / data plan was too low.
Regardless.... I borrowed a co-worker's TMobile SIM - he had NO DATA PLAN... It allowed me to authenticate the G2 via Edge / GPRS / HSDPA. I glean from this that upon receiving an UNKNOWN, but active TMobile SIM card, the phone somehow allows that SIM access to data long enough to activate the phone. But for a SIM the phone has seen before and disabled, the disabled SIM remains disabled for data.
Next step... Root the phone, and swap out the ROM to something that doesn't lock me into requiring another activation via Gmail account (I hear that Hero may be a good ROM...). Crossing my fingers...
NEED HELP - i was reading above hoping that someone would ahve the same issue as me or well to be specific my gf.
She just got a mytouch a few days ago and got it to activate fine and all without having a data plan at all. I tried using her phone and all too and it worked perfectly although today whenever she tries to make a phone call it routes her to tmobile and she can only receive texts and not send them.
gKNOWS said:
NEED HELP - i was reading above hoping that someone would ahve the same issue as me or well to be specific my gf.
She just got a mytouch a few days ago and got it to activate fine and all without having a data plan at all. I tried using her phone and all too and it worked perfectly although today whenever she tries to make a phone call it routes her to tmobile and she can only receive texts and not send them.
Click to expand...
Click to collapse
Did she pay her cell phone bill?
hello to everyone. I live in Brazil and I am having the same problem. My friend bought a htc mytouch 3g in the United States. Now when I turn it on it is asking activation system. How can I do now? I am in Brazil. Look how that is the mytouch trying to turn it on.
http://www.youtube.com/maicoalvim#p/a/u/0/sp_x74-ptRA
Thanks!
Maico
There is in fact no way to activate your plan without a plan. What I did was spend $60 for a single month of the plan, activate the phone, and then cancel it, and it worked fine.
However, if you can find some way to get Cyanogen on your phone, (you can't use the 1-click root application and install the cyanogen recovery image, though without having access to the phone), the newest Cyanogen has a little button to bypass the stupid activation mode, so you'll never need a plan again.
Trust me, it took me 3 months of trying to get it working without a plan.
Edit: Oh, actually if you have a friend with a plan that has a t-mobile phone with internet access (only certain ones work, though, not the sidewinder) you can steal their sim card for a few second and activate it that way.

[q] invalid sim error

Ok so since nobody wishes to answer in direct rom forums, I'm going to ask my question here. I was very successful with Android as that's easy. Installing WP7 was also a breeze and the whole unlock thing cool. Problem is no matter what WP7 rom I try I always have an "Invalid Sim" error emergency call only. I am in canada with my provider being WIND mobile. Am I correct in saying that windmobile sims just dont work with windows mobile? or is anyone else having the same issue or is there a fix for this. All i am asking for is a simple "proper" response without the flaming. I've searched. I'm not new to xda but i am new to wp7. thank you
WOW Ok..
Can you borrow a different carriers SIM (from friends / family / colleagues) to test with, see if that works? That would help to understand if it is your SIM or the install of WP7. TBH it does sound like it is the SIM that is at issue.
edit: I just checked and the HTC connection setup app (from the market) does list both Canada and WIND, try it
Hey first of all thanks for a response. I'm also thinking it's not the sim (i'll try my wife's rogers sim card when she gets in from work.) because it works perfect with winmo 6.5 and Android without issue. I tried 3 WP7 roms and none worked with the sim..which boggles me
OK so after using my wife's rogers sim card it worked perfectly so it IS the wind mobile card that is not compatible with wp7. I guess i need to find a way to make it compatible if there is one.
I've gotten sim errors on my real hd7. To fix it, I have pulled the battery and reseated the sim. You might try to get a new sim from your carrier, just tell them your old one is acting up.
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
daeshawn said:
Tried that a few times and figure it may just be my SIM period although it's strange that it works without error with the android roms. But yeah imma go into Wind and grab a replacement and see how that goes
Click to expand...
Click to collapse
Did a new SIM help you, or did you do anything else?
After I have entered my PIN my sim is working fine, but after some time it says Invalid SIM.
/Regards Lars
I think it's an issue with the Roms. I think there are a lot of people getting the invalid sim error. I use the BlackSideSeven rom and I've seen several posts about it in the thread. There are also several other threads started about possible fixes and stuff.
Here's a link.
The easiest way to resolve is to turn on airplane mode and then switch it off. It doesn't stop it from happening, but at least you don't need to reboot.
Error in Android as well
I am having the same problem with MDJ Froyo 2.2. When I reboot into winmo 6.5 great signal all fine. I did notice that the simm card did move in the slot possibly bad connection. Now that I reseated the Simm all is fine. I also just read about antenna issue with the HD2 going to open and fix it to see if that helps.

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