[Q] WP7 Activation code help requested - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

here´s the thing.
I´ve tried emailing microsoft 5 times for an activation code and didnt get one.. they told me i need to call them. The thing is I can´t call them for some reason our phone doesnt connect with the helpdesk phone or sumthing.. Ive tried emailing to the contact support for South east asia, netherlands, usa and some more but no results. if someone has some tips for me to get a code or has a spare code for me, it would be very appreciated

How to solve:
Don't use chat, they won't give you a code in the Netherlands. If your phone doesn't work, use a different one.. Call 020 500 1500 and ask for the code. They will transfer you to someone who will activate your software.
They will ask for:
Name
E-mail (This will be linked to the activation code)
Number
Maybe the brand of your phone (remember you have a HD7 if they ask)

Worked, thanx
Sent from my HD2 using XDA App

Related

Activation Code via chat!

Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
i went that link and found no "general".... geehh, wanted to activate wp today, but g2g sleep
maybe sum1 can pm me an activation code ?
By 'General' do you mean:
Product Sales, General Inquiries and Genuine Advantage Questions
Have non-technical questions or concerns that your product may be counterfeit or not genuine? Get live, real-time answers to your needs quickly by chatting online with a Microsoft representative.
I visit there, chat with the supporter... And he told me to call my local supporter.
I said I called but they couldn't provide me an activation code so I contact US.
He told me to call the activation center and didn't give me any code :|
Sorry for my poor Eng
I try the 2nd time and I got an activation code And it works like a charm!!!
yyyyyyeeeeeeeeeeeaaaaaaaaaaaaaaa there is no general section...I m in the usa...live right next to Microsoft...literally
I can confirm this works. I'm based in the UK - gave them name, uk number and said HTC 7 and they gave me a code no problems.
really working, i got activation too.
candytripn said:
Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
Click to expand...
Click to collapse
Worked like a charm!!!
Still yet to test the code but i received an activation code within three minutes.
WHat section are people selecting. Can't see general. Says "Chat not available" on most of em :/
Cant see "Product Sales, General Inquiries and Genuine Advantage Questions" either and I've selected US as my location
EDIT: ok, can now. Stupid noscript in firefox
worked for me too from germany. just chose United states as location and got it.
hmm.. could you get me one? I tried but I can't seem to get in.
Please
tried chatting and they told me to call support
I tried chatting with general chat, as the instructions said, and they told me to call the technical support 800 number right away rather than giving me an activation code. I think they've caught on to this. :-(
Dammit, even though I selected united states as my location the agent said I was from the UK so I needed to give them a call
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
works like a charm!
had to give the support agent following informations: full name (real), phone number (my number), brand of phone (htc), no live id, no imei, no specific model name
had to wait a couple of minutes while she generated my key and got it!
Worked for me!
This is easier than I thought. I got an activation code within 5 minutes with the first rep. Thanks!
Thuggie said:
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
Click to expand...
Click to collapse
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
I used an anon USA proxy and they gave me a code. Woo!
heretic said:
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
Click to expand...
Click to collapse
Just try again and again
The last person didnt say anything about me having an norwegian IP. she just asked for my name and phone number and then generated the key for me.
Worked! first time...used us portal (Dutch was closed...)

[IMPORTANT][TUTORIAL] Local Microsoft Numbers for Activation Code

Hey guys,
i'm proud to say, that I have an activated WP7 HD2, and because we want to help each other, i want everyone to get that pleasure with an activated HD2 like i have. You can sideload apps, what is very cool if you only want to test WP7, but if you seriously want to use is (like I do) it would be better if you get a key. There's no keygen outside for WP7 but it's not necessary, because activate it is as easy as flashing WP7
e too
In fact, nearly every country has a Microsoft central, and to call this central is much cheaper than calling in the USA, but there are much people who beg from other users for a key.
And most of them don't know, that also can search in google for their local MS phone number (or better if I say they are too lazy to do that), so I want to list the MS phone number for each country. (PM me if you have a country that I should add).
If you call such a number (Monday - Friday; 8am-6pm) only wait until someone picks up, don't dial anything. Just say you want to activate your HD7 and they maybe will refer you to another person. Wait... There you say again you want to activate your new HD7 and they will ask you for your name and your phone number. It must not be correct, they don't verify it, it's only for their database. Finished. They generate a new key for you and tell it to you. It's better if you write this key down, because it's too long to remember it ^.^.
The key has 20 digits or letters.
Sample (only random characters, no real key ^^):
B2RTZ
R6ZUH
8IJ7R
12PJU
Enter this key and you are available to sign into your Windows Live Account. Before you can download anything now, you have to make your phone think it's a HD7, there are several manuals, how you can do this, here is one good manual:
http://forum.xda-developers.com/showthread.php?t=911579
If you have done everything you are nearly finished, but there is one point you have to do. Open Zune on your computer and sign in with your Live ID (if you haven't done it already). Enter your country and other details and remember. If you enter a birthday younger than 18 years, to have to enter a second "parents" Live ID. If this step is finished you can download from the Marketplace on your phone and in Zune.
Have fun!
------------------------
MS PHONE NUMBERS:
(these numbers are local phones with normal fees)
Austria
+43 1 610640
0080022848283
Switzerland
0080022848283
(the same like Austria, it should work)
Germany
+49 89 31760
Poland
+48 22 5941000
Turkey
90 212 370 5555
United Kingdom
02034505855 Option 2 then Option 7
Bulgaria
080015555 Option 1
Rumania
+40 21 204 70 40
Please remember, that they can only create a limited amount of codes per week, if they can't give you one, just wait a few days and call them again, or you write an E-Mail to Microsoft USA with your Number, Name and maybe your IMEI.
Activating your WP7 HD2 is only one simple call away !
Cheers!
I tried that uk number but it didn't get me anywhere, kept asking me to key in some 6 digit number, has anyone else managed to get there key by calling these numbers?
Plus you would think ms customer services would be 24 hour
Essjaythegreat said:
I tried that uk number but it didn't get me anywhere, kept asking me to key in some 6 digit number, has anyone else managed to get there key by calling these numbers?
Plus you would think ms customer services would be 24 hour
Click to expand...
Click to collapse
I've written the time, when the customer service is available => 8am-6pm.
And you don't have to choose an option when you call this number.
Call the number and don't dial anything... wait until someone picks up the phone!
i just rang, they bent over backwards to get me a key and put me straight through to generate me one. it all failed at the final hurdle though, apparently i need to call back in 72 as they have ran out of keys. darn. UK here.
Guys,
I have also been advised to call back in 72 hours (UK Helpline).
Just to clarify, select options 2 and then 7 and this will transfer you to the correct department.
Hope this helps. Please hurry and get a keygen!
New UK Number
MS have a dedicated WP7 team in the UK, I've just managed to get my activation code from them, it did require an IMEI code.
The number is 02034505855
savo83 said:
Guys,
I have also been advised to call back in 72 hours (UK Helpline).
Just to clarify, select options 2 and then 7 and this will transfer you to the correct department.
Hope this helps. Please hurry and get a keygen!
Click to expand...
Click to collapse
Keygen won't be available for WP7 cause in the help center they create a random code and register it in their database. Only if they register a code, you can use it.
mcvpjd3 said:
MS have a dedicated WP7 team in the UK, I've just managed to get my activation code from them, it did require an IMEI code.
The number is 02034505855
Click to expand...
Click to collapse
IMEI? That's interesting. Nice to know.
Trying now....
I GOT AN ACTIVATION CODE!!! THAT IS THE NUMBER TO CALL. MANY THANKS!
I gave my IMEI, postcode and phone model (HD2).
They have no interest on the phone that you are using!
savo83 said:
I GOT AN ACTIVATION CODE!!! THAT IS THE NUMBER TO CALL. MANY THANKS!
I gave my IMEI, postcode and phone model (HD2).
They have no interest on the phone that you are using!
Click to expand...
Click to collapse
Maybe these support people don't even know, which phone supports WP7 and which not xDD
Next time I will say Nokia 3410 ^^
I said i had a nexus 1.
LOL
GodisaKappa said:
I said i had a nexus 1.
LOL
Click to expand...
Click to collapse
NO WAY!!!!!!!
They are not so stupid! Are they???
lol, I think I'm gonna buy one more HD2(this time, I'll go and get it personally, AFTER I ensure that everything works) and when I install WP7 on that, I can try saying I have an iPhone or some BlackBerry. That would be REALLY funny.
Just to inform all Czech guys, in Czech Republic they are also giving codes without problem. Called, gave email and number and received code in about two minutes without any additional questions. Marketplace works without problem, but its impossible to buy apps, because microsoft probably only accepts cards issued in supported countries. Free aps and trials are working fine and it seems that the amount of apps is the same as in US market.
GodisaKappa said:
I said i had a nexus 1.
LOL
Click to expand...
Click to collapse
WOT THA F*CK? xDDDDDDDDDDDDD
Hell yes, they maybe don't even know how WP7 looks like xD
I was given the phone number 08002848283 to call from Austria, it's a free number too ;-)
Very friendly people there!
Just spoke to a guy at MS Germany and told him at least 5 times that I was installing WP7 on an HD2. "Not a problem, sir, we have a lot of people using the HD2.". In Germany they have to ask if you mind the call being recorded or not, so I took the option to be recorded and made extra sure that I mentioned that I was in fact going to install it on an HD2. Keep my a** covered
I now have my activation code, which took about 3 mins to get. All he needed was my phone number, name and e-mail addy.
Thank you Microsoft!
[email protected] said:
Just spoke to a guy at MS Germany and told him at least 5 times that I was installing WP7 on an HD2. "Not a problem, sir, we have a lot of people using the HD2.". In Germany they have to ask if you mind the call being recorded or not, so I took the option to be recorded and made extra sure that I mentioned that I was in fact going to install it on an HD2. Keep my a** covered
I now have my activation code, which took about 3 mins to get. All he needed was my phone number, name and e-mail addy.
Thank you Microsoft!
Click to expand...
Click to collapse
Seems like their official stance differs from one another, but mostly I think MS couldn't give a damn about us activating WP7 on a HD2
xILukasIx said:
I was given the phone number 08002848283 to call from Austria, it's a free number too ;-)
Very friendly people there!
Click to expand...
Click to collapse
Oops. I noticed that I posted the wrong number, the one above will not work...
Correct number for Austria (maybe Germany and Switzerland too):
0080022848283
Do not press anything when asked so, just let the automated system run 3 times and you will get connected to an actual human person after that
EDIT: I just had the urge to call them again and get myself another code, so now I have one to give away ;-) If anyone cannot get a code himself (Don't be lazy, calling them takes about 3 minutes, just ask when it REALLY does not work), he can have mine!
Just ask me via PM.
Code already given to someone!
I'll call them another time, as often as I can ;-)
today i called to a woman at MS Germany whit accent.
i told her that i buyed a htc hd7 by ebay, and i need a activation code
because windows live ask for it. the ms woman said, you have a htc phone?
no problem! she ask me for my name, phone number, and email adress,
and than she gave me the code.
whether hd2 or HD7 is not relevant. except that one has a HTC!!!
a small tip, used for Germany not the number 01805-672255
but 089 3176-0 which is cheaper.
calling from another country to ms Germany
use the prefix (+49) 089 3176-0
sorry for my bad english

Activation Code Outside US

Hey guys well basically I'm wondering how you can get an activation through MS WebChat thing. Seen a thread on it yesterday but can't find it anywhere. I seen that the guy used some IP program but don't know what it was. Thanks.
Sent from my HTC HD2 using XDA App
+1. I can't manage to get through the UK channels, they keep denying me
I seen a thread on here the other day, can't for the life of me find it. Was about some Greek doing it I think. I've looked through the development and its not there nor through the 8 pages I looked on here.
How did it just disappear? Lol.
Sent from my HTC HD2 using XDA App
For me the chat only shows up with Internet Explorer. Are you using some other browser?
Also, if they tell you to contact your local MS support, tell 'em you've already tried calling but noone picked up the phone. It worked for me, atleast and I'm in Finland.
use VPN
I have tried MS chat and they told me, that they recognized that I am from Czech republic.
So I used VPN to U.S. and that worked.
I got mine that way too. All I did was download a program called Hotspot Shield proxy and then went to the chat link and clicked the chat link that says "Always Open" and said I had a LG Optimus 7 and reset it and can't get in to the marketplace etc. All done now!
Hell this worked!!!! i gave full name, uk phone number. was not even asked what phone model nor nothing. the guy was even as helpful as to tell step-by-step on how to put the activation key on my phone... like hey! i just installed a wp7 on a hd2, i think i can manage that xD
Yet thanks.
PD: on the form i just wrote: "I want a windows phone 7 activation key"
Activate WP7 in Indonesia works.
call MS Indonesia and tell them u want to activate ur WP. he will directed you or give you number and ext. or just call +62 21 2552870 press 1(for indonesian langguage) then 8 (for activation)
they will ask you ur phone type(just tell it was hTC hd7. ), indonesian number(mine was XL), and Email(must be live or hotmail). then they give u 25 digit activation code,
no IMEI.
enter and have fun....
PS: the number is the number i call when im activate my phone mid february 2011. if it change ask MS Cust services

[Q] Some questions about activating Live

So I ordered an HD2 from Ebay, with WP7 installed and activated, however the seller said that he doesn't have the code anymore.
I have 2 questions:
Is the code generated for a Live account, or for a single device?
Is it stored somewhere after activation? If so, how do you get it?
Just call MS support, they will give you one without too many questions (for me it was only phone n° + email). Just say you bought a windows phone, which is asking for an activation code.
I don't think you can get a number back, you have to store it somewhere to be able to use it again. I think it is linked to a live account, which can have more than 1, but not 100% sure about it.
jinge said:
Just call MS support, they will give you one without too many questions (for me it was only phone n° + email). Just say you bought a windows phone, which is asking for an activation code.
I don't think you can get a number back, you have to store it somewhere to be able to use it again. I think it is linked to a live account, which can have more than 1, but not 100% sure about it.
Click to expand...
Click to collapse
WP7 phones aren't officially sold in Russia, so I don't think I can get the code..
Using Skype, call MS in The United States
Hey guys, I called Russian MS support, and they gave me the activation code!
activating in India
Could you please tell me the toll free number for activating in India?
Go to MS website, look for contact at the bottom, then by phone.
You will get a number, maybe not free but cheap
Call them, try to get somebody as fast as you can (usually I press many times '*') and ask for the number of the activation service, which should be a local or free call..

Activate Windows live ID by Phone

Hi Guys!
Just wanted to share my experience when trying to activate the live capabilities on WP7 for the HD2.
I had read all the methods and in fact this is the easiest (or at leas it was for me).
I live in Spain so i called the Spanish Microsoft Support: tel 91 754 70 10
I think the hardest step is getting the phone number, really hard to get in contact with them!!
Once you call you get a machine answer, follow the steps until you get through to an operator, he/she will ask you how can they assist you, just say that you want to use your XBOX live ID hotmail account on your WP7 phone and they will even say to you, oh you must need the 5 line activation code. I said i suppose its that, so then she asked me for my full name, phone number and an email address.
Once given, that was it, she put me on hold for a moment and then gave me the code.
As simple as that, hope it works for you as well!
My only concern now is that if i flash mi phone again, will the activation code stil work for me??
your code work always until you change phone number
Asking for help...
Hey guys, im from venezuela, is 9:24 am here, and since yesterday im trying to have live services in mi phone, and nothing, the phone number of microsoft helpdesk here dont have the option to activate the phone, via chat with microsoft us they only give me the same phone number, i even send a email to microsoft india trying to get the freaking code, dont know nobody in US, if some of you can help me to get one, please let me know, pm me or anything, even smoke signals work... thx
judgefargo said:
Hi Guys!
Just wanted to share my experience when trying to activate the live capabilities on WP7 for the HD2.
I had read all the methods and in fact this is the easiest (or at leas it was for me).
I live in Spain so i called the Spanish Microsoft Support: tel 91 754 70 10
I think the hardest step is getting the phone number, really hard to get in contact with them!!
Once you call you get a machine answer, follow the steps until you get through to an operator, he/she will ask you how can they assist you, just say that you want to use your XBOX live ID hotmail account on your WP7 phone and they will even say to you, oh you must need the 5 line activation code. I said i suppose its that, so then she asked me for my full name, phone number and an email address.
Once given, that was it, she put me on hold for a moment and then gave me the code.
As simple as that, hope it works for you as well!
My only concern now is that if i flash mi phone again, will the activation code stil work for me??
Click to expand...
Click to collapse
Hi,
is your activation code work for others?
if you don't mind,may I try your activation code?
Thanks,
Ronald
acivation fixed finally
all what you want to do is to call the customer service in usa by skype, it is free like police so you don't need credits to call them the only hard step is that they will ask you about your phone so give them any number in usa and any email and they will give you the activation code, you can find their number by searching for it in google.. it works i live in Egypt and i gut my activation code all will take about 15 minutes
enjoy..

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