Warranty concerns... - Galaxy Note GT-N7000 General

A few questions;
I'm in the United States and looking to pickup a Galaxy Note. What are some things I should consider when purchasing in regards to Warranty coverage i.e. must I buy from an "Authorized" samsung vendor?
Anyone with a International version in the US that has send their phone out for warranty repair? if so, how was the process...
... and on a side note.. (no pun intended) whats the CHEAPEST place right now to purchase a white note

All of them should come with a 2yr warranty directly from Samsung but you have to send it in yourself...I hear Expansys USA will do this for you but I also hear they have issues actually replying to emails of customers.

Oh cool! I thought the warranty was only 1 year. I'm debating if I should go with the att branded note or dish out the cash for an intl version.
I love my gsii exynos
Sent from my GT-I9100 using Tapatalk

jaypeezee said:
Oh cool! I thought the warranty was only 1 year. I'm debating if I should go with the att branded note or dish out the cash for an intl version.
I love my gsii exynos
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
I went with the inter.. note mainly because of the hardware/home button/ and being able to go prepaid and save money in the long run.

Thanks for the input... yeah I currently have a international gsii and love the physical button.
Just debating now where to buy....
Where's the cheapest place currently? Handtec pricing confuses me due to the vat and non vat pricing
Sent from my GT-I9100 using Tapatalk

Related

Samsung S2 [AUSTRALIA] (OZ) Thread

Expansys Australia has just put a pre order on thier page for Samsung Galaxy S II pre order. Its priced at $1145. Sorry guys just not worth it.
http://www.expansys.com.au/samsung-galaxy-s-ii-black-16gb-209648/?partner=banner&se=s7341
Everyone keep discussion in this thread to Australia zone only.
Sent from my Desire HD using XDA App
Mobicity.com.au has phone listed but no price tag.
Here: http://www.mobicity.com.au/samsung-galaxy-s2.html
Sent from my Desire HD using XDA App
tids2k said:
Expansys Australia has just put a pre order on thier page for Samsung Galaxy S II pre order. Its priced at $1145. Sorry guys just not worth it.
http://www.expansys.com.au/samsung-galaxy-s-ii-black-16gb-209648/?partner=banner&se=s7341
Click to expand...
Click to collapse
Yeah its rip-off!! But its inline Expansys UK.
Holy Cow! Thats US$1200!
eskasi said:
Holy Cow! Thats US$1200!
Click to expand...
Click to collapse
Yep, and given that for $741 USD you can get it in Switzerland/Germany, there's no way I'm forking out over $800 for it.
Seems that in the netherlands they list it for €590 (us$815)
I always hate it when a device is more expensive in specific regions
mobicity and smoothmobiles.com.au both have them now.
mobicity- $899
smoothmobiles- $895
im not sure whether to get one or not, its a extremly hefty price. i was planning on getting a normal galaxy S again, ( other died, no warranty cause i bought it 2nd hand and the owner is not here no more ) so i was going to get a brand new one
not sure what to do now.
Yeah, I'm gonna have to buy one me thinks - I'm addicted to my SGS and an upgrade will be awesome
Techrific has it for $889
http://www.techrific.com.au/product_info.php?products_id=1031&cPath=114#myshopping
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Big bump.
So the Australian release will be around June, you guys going to get it now or what?
If its on the Optus $59 I will, if its on the $79 its too much imo, I'd rather get the Arc
I'm selling my iPhone 4 and will just buy it outright from uk, Australia is just such a ripp off.
I'm half way through my contract with optus so, I sell my iPhone for $700 and the gs2 was $724 so for $24 dollars I have upgraded. to top it of when my contract runs out I'll get the sgs3 lol yayyyyyy
Yeah replacing my Atrix with my SG2 which will hopefully be here by Friday. Ordered from Handtec as i didn't wanna get ripped off by Aus online resellers lol
Hey guys, who's getting their SGSII from where?
How much did/will it cost you (in AU$)
Is it NextG?
Which processor?
NFC?
Anyone here ordered a UK versrion of the sgs2? I take it ill have to get an adapter for the charger considering the sockets are different?
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I bought from Mobicity, $900 (yay for disposable income). It says NextG compatible, no NFC and with the Samsung CPU (not NVIDIA Tegra 2)
hmmm.... I might get one from expansys.... will probably wait until next week and scope out a few other places as well.
I was upset that it won't have NFC because I believe NFC will become common use in everyday life sometime soon.... but after a bit of research I think NFC will be more commonly built into sim cards instead of phones themselves, so it's not so much an issue for me now. Also it's probably not going to hit mainstream until after the London Olympics by which time I'll have a new phone anyway.
handtec, price was AUD $700, i don't care about NFC, it is gonna be switched off constantly anyways, don't think it will get popular soon
Where to buy
Hey guys,
I've been doing some research on where to buy, I'm listing them in cost order, cheapest first. If I've missed out on a site, let me know.
If there is any reason why you wouldn't buy from the cheapest, please let me know.
I've never bought a phone online before and I'm kinda anxious about it.
I've gone as far in the checkout as I can, and prices include shipping to Melbourne, the cheapest option (no more than 7 working days).
Not VAT. Is that correct?
Currency conversions using Google on 4/05.
Unlocked Mobiles £435 $663
Handtec £456 $695
Clove £464 $707
Expansys $720
Mobiciti$914
Smooth Mobiles $924
So the cheapest is from Unlocked Mobiles, and the cheapest Australian store is Expansys.
Which store are you going to buy from, and why?
!!!!!!! I had it all nicely formatted, and the name of each site was a direct link to that website's listing for the SGSII.
But I can't post links.
Spent ages typing it up too...
my DHL online tracking still says Departed Facility in LONDON-HEATHROW - UK, same as 30 hrs ago... hm..... hope i can get it tomorrow
SuperTheMando said:
Hey guys, who's getting their SGSII from where?
How much did/will it cost you (in AU$)
Is it NextG?
Which processor?
NFC?
Click to expand...
Click to collapse
I can't afford to buy outright just now, so I am waiting patiently for it to be released so I can grab it on my plan with Optus! Waiting, Waiting, WAITING!

Amazon or Expanys USA

Howdy,
I've finally aligned the stars and am ready to by the international note. Before I buy, I'd like to know how everyone feels about buying through Expanys USA vs. Amazon. I've used both companies before so I am very comfortable buying phones from them.
I just want to make sure that I get the version that has been updating the fastest. Not talking about ODIN, but software update to come to phone.
What versions are they selling - German, Hong Kong, etc?
Thanks!
You can probably get it for a bit cheaper off Amazon. If you're buying via Expansys make sure you look up for some discount vouchers. I bought my white international Galaxy Note from Expansys just 2 weeks ago and wow, next day shipping was AMAZING!
I got mine from expansys its German.
Sent from my GT-N7000 using xda premium
Amazon price has dropped significantly. Bought mine there. Came with KK2.
Sent from my GT-N7000 using xda premium
At this point just get it for the cheapest. If you choose amazon, make sure to check out the seller feedback. I personally went with expansys when it was first released.
Unless its under a certain price, i rather spend the extra for smooth transaction. Amazon is to much like ebay.
just wanted to vouch for global mobiles on amazon..i bought by note from them about 2 weeks ago ($30 more expensive then..=(), and they were fantastic. perfect condition German model,packed well, very attentive to detail.
also had 1-day shipping for 3.99 on prime..and it arrived less than 24 hours later!! =O
i just got mine last week from amazon...with 2 day shipping....super awesome service....my experience with amazon has been very excellent...no complaints so far.....i would suggest amazon
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angieutc said:
I just want to make sure that I get the version that has been updating the fastest. Not talking about ODIN, but software update to come to phone.
What versions are they selling - German, Hong Kong, etc?
Thanks!
Click to expand...
Click to collapse
From a hardware standpoint, each version is exactly the same. The only real difference is the pre-loaded software/firmware. If you're planning to update via Kies, then it's probably best to flash a Euro firmware and take it from there. I know you mentioned that you don't want to deal with Odin, but honestly it's the best firmware solution for Samsung devices. It's really not that difficult either honestly.
Amazon, even if you have to pay taxes.
Amazon shopping
Got mine from Amazon. $608.99 sold by TRD Trading GMBH white unlocked. Ordered Thursday March 30 Amazon Prime plus $3.99 shipping upgrade I got it Friday. Came in Samsung sealed box. Shipper included a US plug adapter to work with the international Samsung charge adapter and a couple of printed notes for how to change the language at startup from German to English and to setup the APN to AT&T. Had to look in here though to get MMS working.
All in all I'm extremely happy and finally enjoying my Note this weekend.
I got mine in November thru Amazon and TechnoTradingHouse.
Excellent experience with them. Mine was slightly delayed (5 days) and they bent over backwards to keep me posted as the delay was out of their control (customs).
Sent from my GT-N7000 using XDA
After posting my reply... I dont think you can go wrong with Expansys. They are top notch too.
Sent from my GT-N7000 using XDA
THANK YOU EVERYBODY! Amazon it is
Ive been going back and forth with expansys for the last 2 months with a defective sgs2 that they refuse to replace. Its currently at the uk samsung now going through "tests". Theres a quarter size blemish in the screen thats obvious yet im still jumping through hoops to get a replacent. I will never go with expansys again.
Sent from my GT-N7000 using xda premium
CGI_Ram said:
After posting my reply... I dont think you can go wrong with Expansys. They are top notch too.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
Thanks for the recommendation! I think I am going to go with Amazon due to nostock fees. I remember when I used Exp in the past, they tacked on a nice nostock fee with my return. Although, in the end they are excellent too
sparks83 said:
Ive been going back and forth with expansys for the last 2 months with a defective sgs2 that they refuse to replace. Its currently at the uk samsung now going through "tests". Theres a quarter size blemish in the screen thats obvious yet im still jumping through hoops to get a replacent. I will never go with expansys again.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Wow. I'm soo sorry to hear of your bad experience. I guess this reinforces my first instinct to go with Amazon. I swear you can buy everything including your spouse on Amazon
There are so many sellers out there selling Note from different countries. Is the one from German is the best one?
I heard it's better to get the one from UK since:
a). They have good customer service and ACCEPT service request from out of UK
b). All the manuals are in English
So which country should I get the Note from? UK, Germany? ROM I can deal with, defective hardware.. well.. if it's not covered by Samsung in the origin country, I just lost $600!!
PS: Global Mobile in Amazon sells their Note from Germany
sparks83 said:
Ive been going back and forth with expansys for the last 2 months with a defective sgs2 that they refuse to replace. Its currently at the uk samsung now going through "tests". Theres a quarter size blemish in the screen thats obvious yet im still jumping through hoops to get a replacent. I will never go with expansys again.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Sounds like user error to me. They only replace up to 30 days. Never had a issue with them. They actually contacted me to give me a full refund so I can take part of a 100 off promotion they did shortly after my purchase. You kept a sgs2 with a blemish longer then 2sec. Sounds like your fault.
Cant go wrong with expansys. Mine included overnight shipping for free on both devices.
Amazon is much better than Expanys anytime
I got mine from Amazon cos its cheaper
What are your guys thoughts in term of WARRANTY? I spoke with one of most popular seller in Amazon and they said the Note they're selling are Germany version and comes with 2 years warranty.
For warranty work, their approach is:
1). Send the phone back to THEM
2). They'll prep the phone to send it back to Samsung in <insert country here>
So the turnaround time could be in many weeks. I.e. ship to reseller --> reseller ship to Samsung outside of US --> Samsung fixed the phone --> Samsung ship to reseller --> reseller ship to customer.

Any Canadians looking to purchase the NOTE 2 Invternational Version?

...Specifically Toronto GTA area people, where are you buying the NOTE 2? I well remembered last year when I purchased the NOTE from Handtec, I had to pay $100+ in duites.:crying: Trying to avoid that this time around.
Any sources?
I was thinking of it, but then I read that the international version isn't compatible with the LTE band on my carrier, Bell.
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I will be getting one, was very close to ordering from handtec, but then i read ur comment, I think Coptech will be getting it next week, CanadaGsm doesnt have any pricing yet, expansys canada doesnt have it in stock yet, I not sure what will happen if I order from ebay.com, probably will be screwed with duties and taxes. I thought cell phones were duty free items, but I guess not.
I ordered mine from Clove in th UK.
Since Winnipeg sucks and we're never going to get LTE, I'm fine with the 3G only version.
Viper2005 said:
I ordered mine from Clove in th UK.
Since Winnipeg sucks and we're never going to get LTE, I'm fine with the 3G only version.
Click to expand...
Click to collapse
Did you had to pay $100+ in duties? :crying:
You will pay 13% tax.
Sent from my Amazon Kindle Fire using Tapatalk 2
I was just checking seems like if you any air shipment atleast with fedex already includes brokerage, duties are 7% and you only pay gst 5%. So the situation doesnt look so bad. I dont know why you had to pay 100+ in duties, which shipment option did u choose ?.
http://www.canadacustomer.fedex.com/ca_english/customsguide/calculatedutytax.html
I'll be getting one but I want lte so I'll wait it out when Rogers releases it. I'll trade my I9300 & nexus for one
Sent from my GT-I9300 using xda premium
lexi250 said:
Did you had to pay $100+ in duties? :crying:
Click to expand...
Click to collapse
There shouldn't be duty on phones, but I'm expecting to pay sales tax on the full amount
It should be shipped tomorrow.
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Viper2005 said:
I ordered mine from Clove in th UK.
Since Winnipeg sucks and we're never going to get LTE, I'm fine with the 3G only version.
Click to expand...
Click to collapse
Winnipeg has LTE with MTS and soon with others.
expansys.ca seems to have it in stock
The Expansys website says they have the White 16GB in stock for $774.99. With taxes and shipping in Ontario it shows as $861.99.
http://www.expansys.ca/samsung-galaxy-note-ii-android-smartphone-16gb-white-unlocked-850-1900-white-236051/
mobileDNA. Love paying with cash.
Has anyone purchased this phone from Expansys?
Sent from my Galaxy Nexus using Tapatalk 2
I've already pre-ordered the GT-N7105. Just waiting for it to be "released" and shipped.
Newegg.ca $699 w/ free shipping... no ETA
http://www.newegg.ca/Product/Product.aspx?Item=N82E16875176414
EP2008 said:
Newegg.ca $699 w/ free shipping... no ETA
http://www.newegg.ca/Product/Product.aspx?Item=N82E16875176414
Click to expand...
Click to collapse
Out of stock
Kijiji has it for $800
All prices will drop when Rogers and other carriers release it. I want the lte so I'll wait
Sent from my Galaxy Nexus using xda premium
mardos said:
Out of stock
Kijiji has it for $800
All prices will drop when Rogers and other carriers release it. I want the lte so I'll wait
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Bell Canada is selling the original note for $729.95, which is only $10 less than the Note 2 at Expansys... I can't see the Note 2 selling for much less after launch. At best $699, but I think $750 is more realistic. So.... maybe expansys (or newegg) is the best bet for those who don't want to wait at least another month for the retail launch.
When I ordered the Galaxy Beam from Expansys uk last time, they cancelled my order and told me to order from the ca site. Never happened before. Eventually got it at Clove and probably will do again for the Note 2.
Doesn't matter to me if it there's no LTE as I wasn't going to put the sim in anyway.
I ordered the note 2 from Expansys on Wednesday and received it yesterday. Waited less than 24 hours.
Sent from my Galaxy Note 2 using Tapatalk 2
Damn, I got stuck paying duty on my imported Note 2.
$724 + $87 = $811
Thank goodness my wife and I bank separately.

Note 3 for Full No Commitment Price?

Do you guys think the Note 3 is worth getting at $725? I don't have an upgrade, but am really want to get the Note 3..
That's a super hefty price for just a phone! I don't think it's worth it. Maybe at $500? I'd take it.
lol
This phone costs 1000 usd in norway and im still getting it ! Cant wait for it to get release since my note 2 got stolen and i got back on insurance
lemonspeakers said:
That's a super hefty price for just a phone!
Click to expand...
Click to collapse
But its not "just a phone".
choboii said:
Do you guys think the Note 3 is worth getting at $725? I don't have an upgrade, but am really want to get the Note 3..
Click to expand...
Click to collapse
lemonspeakers said:
That's a super hefty price for just a phone! I don't think it's worth it. Maybe at $500? I'd take it.
Click to expand...
Click to collapse
It's not just a phone, it's a power house! http://forum.xda-developers.com/showthread.php?t=2438466
However, its initial price is indeed abusive anyway.
I would suggest waiting a couple of months till prices settle a little.
And if you still think price remains abusive, set you eyes on a Note 2 which is going to be 30/40% cheaper in comparison and it's a GREAT phone ( I have it)
You gonna have 2 choices:
1) Note 3 State-of-the-art phone but quite expensive
or
2) Note 2 an excellent phone nevertheless and way cheaper
:good:
Yes its just not a phone, it is a phablet. But anyways my justification is that I just sold my HTC One and will be selling my S4 for a combined total of 750. So I'm basically trading two phones for one. Also I saw that m4sta2k was going to buy it for $1000!! which makes my purchase alittle bit better. ha.
betoNL said:
You gonna have 2 choices:
1) Note 3 State-of-the-art phone but quite expensive
or
2) Note 2 an excellent phone nevertheless and way cheaper
:good:
Click to expand...
Click to collapse
I dont know about the Note 2 being way cheaper. I remember paying full price last year ($650) and its currently $704 on AT&T's site. I guess its success caused a price increase. I can see it going down a little but not much. I would love to get the Note 3 but I really love my Note 2. Hoping to get the 4.3 update and some other goodies in the update before the end of the year or I just may get the Note 3.
theorioles33 said:
I dont know about the Note 2 being way cheaper. I remember paying full price last year ($650) and its currently $704 on AT&T's site. I guess its success caused a price increase. I can see it going down a little but not much. I would love to get the Note 3 but I really love my Note 2. Hoping to get the 4.3 update and some other goodies in the update before the end of the year or I just may get the Note 3.
Click to expand...
Click to collapse
Well, I can only talk about how things go over here ( Holland ) and about sim lock free phones ( no plan/contract)
The Note2 is already around 100 euros cheaper ( 132$) than one year ago costing around 560$ at my favorite webshop
It will get even cheaper after Note3's sales warm up
Anyway I will be visiting NY next month and gonna check some gagdets prices in places such as B&H ...
.
700+ is the usual price, it was the same for my note 1 and note 2 upgrade
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betoNL said:
Well, I can only talk about how things go over here ( Holland ) and about sim lock free phones ( no plan/contract)
The Note2 is already around 100 euros cheaper ( 132$) than one year ago costing around 560$ at my favorite webshop
It will get even cheaper after Note3's sales warm up
Anyway I will be visiting NY next month and gonna check some gagdets prices in places such as B&H ...
.
Click to expand...
Click to collapse
I live in Holland to and the Note 2 is 410 euro new
http://tweakers.net/pricewatch/317548/samsung-galaxy-note-ii-16gb-titanium.html
Note 3 right now available in one shop for 742 euro
http://tweakers.net/pricewatch/347258/samsung-galaxy-note-3-roze-wit-zwart.html
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Anyone know what the price will be for a note 3 in the UK simfree?
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Drizzy xS said:
Anyone know what the price will be for a note 3 in the UK simfree?
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Click to expand...
Click to collapse
It's on pre-order from a number of UK suppliers for £599.99
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It's definitely worth it.
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kersey said:
It's on pre-order from a number of UK suppliers for £599.99
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Click to expand...
Click to collapse
Bit pricey don't you think
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i just dropped $745 on mine off contract from verizon
I can beat that price, but not by much.
T-Mo is selling it for $703.99 full retail.
http://www.t-mobile.com/cell-phones/samsung-galaxy-note-3.html
I know this is an off contract price but I'm not sure it's an unlocked device.
Cheapest UK price I've seen is from Handtec, where I got my Note 2 from when that was released. It's currently 586 then a fiver postage, I'm literally on the site now about to place the order, but reluctant to until I know which variant is gonna see the most community activity, 3G or LTE.
As the the ones listed on, Expansys, Handtec, Clove etc are all LTE, looks like my decision had been made for me but would still love to know what version is gonna sell more.
How tough is to buy a phone without contract (simlock free) in the US ?
.
apollostees said:
I can beat that price, but not by much.
T-Mo is selling it for $703.99 full retail.
http://www.t-mobile.com/cell-phones/samsung-galaxy-note-3.html
I know this is an off contract price but I'm not sure it's an unlocked device.
Click to expand...
Click to collapse
You're not beating the price. He meant with tax included. It's $699.99 and you don't have to pay for the SIM with Verizon. Neither phone is unlocked.
http://www.verizonwireless.com/b2c/...t&action=viewPhoneDetail&selectedPhoneId=7194
This is still better than ATT&T at $725+tax
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=lV74_TDtLBY
Mine was almost $765 with tax:
docnok63 said:
You're not beating the price. He meant with tax included. It's $699.99 and you don't have to pay for the SIM with Verizon. Neither phone is unlocked.
http://www.verizonwireless.com/b2c/...t&action=viewPhoneDetail&selectedPhoneId=7194
This is still better than ATT&T at $725+tax
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=lV74_TDtLBY
Mine was almost $765 with tax:
Click to expand...
Click to collapse
That's a rip off to pay that much and your device and not be unlocked.
True you could probably hack around and unlock lock it, but it's the principle.
It does not pay to be first when it comes to electronics.

Official UK S6 & S6 Edge Help

Sammobile announced that Samsung are opening pre ordering on FRIDAY 20 MARCH 2015 for UK customers.
Orders from website or experience store will receive the device on 9 April. Networks have yet to open pre orders or give any indication of price but should be up any day now.
All orders from networks will be delivered on 10 April as per global release.
Will you pre order?
http://www.sammobile.com/2015/03/18...e-galaxy-s6-edge-start-this-friday-in-the-uk/
Sent from my SM-N910F using XDA Free mobile app
I'm most likely going to pre-order a Black S6 64GB. I am expecting it between £599-649 with a free wireless charger included.
I won't pre-order, I can wait
Only place I'll be buying from is Amazon UK.. Come on Amazon open the pre-orders already!
Bilhouse said:
I'm most likely going to pre-order a Black S6 64GB. I am expecting it between £599-649 with a free wireless charger included.
Click to expand...
Click to collapse
Do you really think Samsung will throw in a free wireless charging pad? I guess it's a possibility but they've not been know to thrown in free stuff.
I'm in two minds whether to pre order or not. I'd prefer to check out full reviews beforehand but that might be to my detriment if Samsung do thrown in a bonus with pre orders.
Sent from my SM-N910F using XDA Free mobile app
With the current favourable euro rate, I wonder is it worth buying from amazon.de or amazon.fr ?
le_lutin said:
With the current favourable euro rate, I wonder is it worth buying from amazon.de or amazon.fr ?
Click to expand...
Click to collapse
Yes - well worth exploring this. I'll be looking tomorrow. Need to be sure warranty covers EU though right.
ninjakettle said:
Yes - well worth exploring this. I'll be looking tomorrow. Need to be sure warranty covers EU though right.
Click to expand...
Click to collapse
If you order from Amazon DE for example, then if you have issues you need to return to Amazon DE. Amazon UK won't accept returns for any reason which is a bit of a pain.
ombadboy said:
If you order from Amazon DE for example, then if you have issues you need to return to Amazon DE. Amazon UK won't accept returns for any reason which is a bit of a pain.
Click to expand...
Click to collapse
My guess is though, that samsung uk would have to honour the warranty on any samsung products, no?
ninjakettle said:
Yes - well worth exploring this. I'll be looking tomorrow. Need to be sure warranty covers EU though right.
Click to expand...
Click to collapse
le_lutin said:
My guess is though, that samsung uk would have to honour the warranty on any samsung products, no?
Click to expand...
Click to collapse
Absolutely, although good luck dealing with Samsung warranty Amazon gives you 1 year 'Amazon' warranty no questions asked.. We all know how good their customer support is..
As for worldwide warranty, I've had issues with it before (albeit Sony).. Bought a Sony laptop from Dubai, had a fault, Sony in Cyprus wouldn't accept it for replacement/fixing.
ombadboy said:
Absolutely, although good luck dealing with Samsung warranty Amazon gives you 1 year 'Amazon' warranty no questions asked.. We all know how good their customer support is..
As for worldwide warranty, I've had issues with it before (albeit Sony).. Bought a Sony laptop from Dubai, had a fault, Sony in Cyprus wouldn't accept it for replacement/fixing.
Click to expand...
Click to collapse
Have to say I had an exceptional experience with samsung when my note 2 developed a fault with the flash memory. Send them the phone and it was back to me, fixed within a few days. I think the phone was about 18 months old at that stage.
le_lutin said:
Have to say I had an exceptional experience with samsung when my note 2 developed a fault with the flash memory. Send them the phone and it was back to me, fixed within a few days. I think the phone was about 18 months old at that stage.
Click to expand...
Click to collapse
Yes, very good experience for me as well with Amazon UK. My Galaxy S3 stopped working suddenly DAYS before the end of the 1-year warranty (switched off by itself, couldn't switch it back on even after swapping the battery). Despite the fact that it was rooted and running a custom ROM, they changed it with no question asked for a new one that I received the day after (even before I sent the old one back), They also asked me if I wanted a full refund instead, which retrospectively I should have done, since the price had dropped and I could get a new one for cheaper
Protagoras said:
Yes, very good experience for me as well with Amazon UK. My Galaxy S3 stopped working suddenly DAYS before the end of the 1-year warranty (switched off by itself, couldn't switch it back on even after swapping the battery). Despite the fact that it was rooted and running a custom ROM, they changed it with no question asked for a new one that I received the day after (even before I sent the old one back), They also asked me if I wanted a full refund instead, which retrospectively I should have done, since the price had dropped and I could get a new one for cheaper
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Click to collapse
That's good to hear. The only reason I am a bit wary of Samsung warranty is when you trip Knox.. I highly doubt Amazon would care about that; Sammy on the other hand is a different story. I talked to a representative of theirs a few days back about the whole Knox tripping warranty thing and oh boy they didn't like it.. I even showed him the legislation and talked about a scenario where I take Samsung to a small claims court, etc and he insisted Samsung will not fulfill warranty for whatever reason if Knox has been tripped.
I had a run in recently with Samsung mobile support and only after 4 months, and threatening legal action, did I get a replacement phone. My previous note 4 had issues with unstable WiFi but they wouldn't accept this was happening because they couldn't replicate the problem. I was specifically asked about whether I had modified it in any way (as in software) before they arranged for a repair. I'm not sure whether the repair centres that the phones are sent to actually check the Knox counter. In my opinion, they didn't do much other than flash the firmware again which I had already done. Bad experience with Samsung mobile support. Had a problem ages ago with first galaxy s1 with o2 and they replaced it after second time it was sent in for repair worth a new s2.
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Good to know it. There's a lot of reasons to decide to buy a mobile phone or another, but people never thinks bout the warranty and technical support. Good for Samsung!
ombadboy said:
Only place I'll be buying from is Amazon UK.. Come on Amazon open the pre-orders already!
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Click to collapse
What's the betting they only have the 32GB model when it does eventually appear.
http://www.carphonewarehouse.com/mo...e=HANDSET&intcmp=SIMFREE_brand_Samsung_211113
Carphone Warehouse or samsung are having a laugh
Standard S6 sim free prices are thus, I would hate to see the prices for the edge,
£600 32GB
£660 64GB
£740 128GB
RCJ89 said:
http://www.carphonewarehouse.com/mo...e=HANDSET&intcmp=SIMFREE_brand_Samsung_211113
Carphone Warehouse or samsung are having a laugh
Standard S6 sim free prices are thus, I would hate to see the prices for the edge,
£600 32GB
£660 64GB
£740 128GB
Click to expand...
Click to collapse
WOW.. I was expecting those prices to be for the Edge and 50/100 pounds cheaper for the S6..
ombadboy said:
WOW.. I was expecting those prices to be for the Edge and 50/100 pounds cheaper for the S6..
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Click to collapse
I definately made the right decision to wait til later down in the year for the s6 because there is no way imo the S6 is worth that much.
I was expecting more like £550-570 for 32GB, £600-620 64GB and £670-700 for 128GB.
RCJ89 said:
http://www.carphonewarehouse.com/mo...e=HANDSET&intcmp=SIMFREE_brand_Samsung_211113
Carphone Warehouse or samsung are having a laugh
Standard S6 sim free prices are thus, I would hate to see the prices for the edge,
£600 32GB
£660 64GB
£740 128GB
Click to expand...
Click to collapse
RCJ89 said:
I definately made the right decision to wait til later down in the year for the s6 because there is no way imo the S6 is worth that much.
I was expecting more like £550-570 for 32GB, £600-620 64GB and £670-700 for 128GB.
Click to expand...
Click to collapse
Unfortunately I can't wait that long. My Nexus 5 is dying right before my very eyes.. I was hoping to get away with the 64GB S6 Edge for £700 max but doesn't look like that will be the case..

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