[Q] Rooted 1.4.1 gives "Unable to download" error in stock nook app - Nook Color Q&A, Help & Troubleshooting

I recently moved from CM7 back to rooted stock using 1.4.1 and manual nooter 5.12.26. I also installed Dalingrin's last froyo kernel and overclocked to 1.3GHz. Generally all is well, but my new issue of entertainment weekly is available and I can't download it using the stock nook app/home. In fact, nothing will download there anymore. The books and magazines that were already downloaded are fine, but I can't get anything new. When I try to do anything that engages the B&N store, it says:
Unable to download
Internal error: Exception executing the command
I've googled a bit and some folks fixed this by updating their credit card info when, for example, an old one had expired. That wasn't the case with me unfortunately.
Any ideas on how to resolve this? I know worst case scenario I can unregister, reinstall, and re-root, but I'm hoping there's a way to fix it without having to do that. For one thing, I don't know why I'm in this state and therefore whether I'll just end up in the same state after reloading.
Thanks in advance!

Update: I went ahead and restored/renootered. In this case I just rebooted into recovery and wiped system and data, then it went back into stock 1.4.1 by itself. I then applied manual nooter, installed Titanium Backup, and restored my apps. There's obviously a little manual tweaking required to get things ship-shape, but both the stock Nook stuff and the standard Android (Market & gapps, Amazon AppStore, GO Launcher EX, side-loaded apps, etc.) work fine now. Hopefully it'll stick!

Not sure if this is exactly the same. Had manual-nootered NC, dalengrin's kernel. Everything was working fine, including Read-in-Store.. Then Nook apps wouldn't install. Endless download/install/download loop. No error messages. Everything else still ok. Google search seemed to imply only fix was to erase/deregister/reregister. Did so, then rerooted/restored from Titanium. Now can't connect to BN shop. Trying to download anything from BN returns:
Unable to download
Internal error: exception executing the command.
Addendum: I had done a backup-all/erase-deregister/re-register/re-root/restore-all process. Repeating this but only restoring specific apps seems to have worked. I suspect the restore-all over-wrote something which killed communication with B&N's store.
- Greg -

Related

[Fixed] Rooted nColor: Nook app does not download previously purchased books

I just rooted my Nook Color following this guide. Everything went well, however the Nook app will not download books that were previously bought from the store. It will download books from Project Gutenburg (I am assuming it made backups on the B&N servers and redownloaded from there). I get a message saying "Could not download items. Please contact Customer Service at 1-800-THE-BOOK."
I have read that this may have something to do with deregistering the Nook, but I don't want to jump the gun as details have been slim. Any thoughts? Thanks!
Same thing happened to me when I re-rooted after having the nook color loop when updating to flash 10.3. When I re-installed all my apps from titanium backup, I selected all apps and it replaced the bookreader file from B&N. The only way I could get it to work was to do a factory reset and then just restored using missing apps on titanium.
I'm sorry, that went a bit over my head. I know what Titanium backup is, but I'm not sure how that fixed the problem.
Turns out that the credit card was out-of-date. Updated that and everything worked.

[Q] Any way to restore My Apps in Market?

Nookcolor with MN 4.5.25, 1.1 overclocked kernel. I had the market problem, but 4.5.25 cleared it up. It worked fine for a week or so. Then yesterday all of "My apps" disappeared from market except the several I paid for. I did the 4.5.25 market fix several times and the rename Vending.apk fix a couple of times, no cigar (I'm aware of the risk of appearing insane, so I won't keep doing the same thing over and over, at least not too many times). On the desktop Android Market, my account, "My Orders" shows only these same paid apps and two free apps (with no rhyme or reason as to which two, except both have been uninstalled by me). If this isn't clear to you, I am talking about the list of the apps I have downloaded on market. All of my apps are working fine on the NC.
If I find the rest of my apps on Android Market on the desktop, all are marked "installed". But they simply will not appear, no matter what I do, on the NC or on the "My Orders" screen on the desktop.
Short of downloading each again (my time, ambition, patience, and data allowance are limited) how can I restore the apps to list on "My apps" on the NC and "My Orders" on the desktop?
I have a Titanium backup taken a few days before the failure. Is this information kept in some data area in the NC and sync'ed to market? Could I restore an app or that app's data and get my apps back in sync? I hesitate to restore everything, as I am beginning to believe that I am digging a hole.
Waiting patiently for some informative responses, DaveD
I haven't resolved this problem, and am still waiting for suggestions. In the meantime, an additional problem. Whenever I install a new app, downloaded in the standard manner from market, market will then appear briefly when I try to load it again, then disappear. I then have to restore the market.apk with Titanium, after which i will work again until the next time I install an app. I will now see in the my apps section the same several paid for apps plus any additional that I have installed since the problem first occurred.
Please help if you can. I would like to fix this. DaveD
I am trying to figure out the best way to backup my data and apps.
I am between using Titannium Backup or Backup Pro.
Any suggestions....?
Also,
Do you know what's the easiest way to reboot into recovery mode?
I'm running CM7 off SD card. Tried the Power and N button combination, with no luck also tried selecting reboot into recovery mode from CM7 desktop.
Which backup?
Since no one else is responding, I'll give you my recommendation based on limited experience. I like Titanium, and after installing it quickly paid for the Pro version, for the simple reason that it allows multiple backups, which I consider necessary in any backup program. I don't know about backup pro. But overall, among the two dozen or so apps I run, both free and paid, Titanium Pro appears to be the highest quality of them all.
Regarding rebooting into recovery mode, I don't know how else to reboot . See the next item in this thread for additional info on that.
Well, since no one is either interested enough or can help, I took the plunge and fixed it myself. If there is any interest, here is the only answer I could come up with.
First, I tried selectively restoring system apps with Titanium. I ended up restoring 20 or so. All that did was got me deeper into it. At the end I could no longer download apps--it would come up with the infamous "starting download" and that was the end of it.
So I decided to start from scratch, attempting to revert the Nook to it's original 1.1 out-of-the-box unregistered version. I followed the directions in the Nook Wiki (don't remember the two items and don't have time to go looking, as will be the case with a lot of the explanation below). I started with the ADB interface and entered the reboot failure 8 count from the desktop, upon which it rebooted, but did so into ClockWorkMod recovery, and recovered to the MN 4.5.25 system I was trying to get rid of. So, ignorant as I am about how all this works, I did the eight reboot failures manually, same thing, same thing. Now, I guess I could have gone in and uninstalled ClockWorkMod, but didn't think of that. So next time I tried it (third), I had recovery reset all data and cache. Then when I rebooted I was in NookColor stock 1.2, without rooting. But every time I tried to get back to out-of-the-box 1.1, I entered recovery again.
Now, withe the expectation that I could reinstall MN for the express purpose of killing ClockWorkMod recovery, then go about following the directions in Wiki which should work, I MN'ed it. Upon reemerging into MN, market worked! So I installed the 1.1Ghz kernel, and started reinstalling the apps, which I am still doing. No need to go back to the 1.1 clean level, as far as I have seen. Some of the old apps are still there, but most are gone. Again, no rhyme or reason as to which apps. But it works.
I could reinstall the old apps from Titanium, which I did for Dolphin merely to get the latest Beta 5.0.6 back and for the bookmarks, but for the most part am reinstalling from market, as I need for market to be aware of the apps I have.
Bottom line, it is much easier to wipe the Nook (provided you get ClockWorkMod out of the way first) and reinstall apps then to spend hours upon hours trying to figure out how to fix a market problem. Market is nice and solid with 4.5.25; I hope it stays that way this time (I don't know what caused the original failure, but I am highly suspicious that it was operator error)! I guess a clean wipe and reinstall to 4.5.25, including an overclocking kernel and apps, will take an hour or so, less if you reinstall apps from backups.
DaveD
titanium pro is the only way to go. buy it!. I had back up pro before and had to uninstall it because it would not reinstall from time to time. titanium pro always works and with the pay version you can batch activities not like the free version where you'll have to do it one by one. anyway, if you restoring with titanium pro remember to restore apps only and not the data. you don't want to pass on bad data to your fresh flash.
with the market did you try to clear cache in application manager? sometime this will help. go to settings / application / manage application / view all and scroll down to market and clear cache and data. I also think you'll need to clear cache and data with google services framework, but I forget, not sure.
for flashing nighties (only if you're going from cm to cm) all you have to do is wipe partition cache, not data and wipe dalvik cache and flash your new nightie. all of your app will be there. I hope this helped a little. good luck.
http://wiki.cyanogenmod.com/index.php?title=Barnes_&_Noble_Nook_Color:_Full_Update_Guide

[Q] CM10 fails after update

Hi,
First time posting here. I've been searching around but I can't seem to find anyone with this issue. Which means I'm likely making a rookie mistake.
I've been running CM7 for a while now w/o issue. Decided to look into the state of ICS and found out JB is where it's at. So I decided to give it a whirl based on some successful posts about it, even at an early stage. I used a 8GB SD and on my latest attempt, I loaded cm-10-20121204-NIGHTLY-encore and gapps-jb-20121011-signed onto EMMC. Afterwards, it booted up fine, got connected to the wifi and looked great. Somewhere along the way, something happens that causes Android to popup a dialog saying it's updating. After that's done, soon after I get a popup that "Unfortunately, Gmail has stopped working." When I open a browser, it immediately closes. If I try the Play store, it pops up, "Network error - retry". So it's like a part of the android comm "stack" gets busted on that update. Weird thing is that if I run the Google search app, it returns results from the web, so some connectivity is still there. But when I click a link, the browser pops up for an instant then closes again. I tried clearing caches, doing resets, reflashing gapps, etc. Nothing seems to work. Is there a log I can activate to maybe get more details?
I've probably tried out 5 installs now, using various recently nightly's up until 1204 w/similar results. I just can't figure out what triggers the update. I even tried w/o installing gapps. In that case, I sent myself a link to the Amazon android app, using the email setup. It installed and I could get apps downloaded and running w/o issue. But eventually after a reboot, android updated and I was right back at the gmail failed mesg, even though I hadn't installed gapps. On another try, I had installed and when I reformatted the SD card, it updated after the reboot and same result.
So, I guess I just don't have a clue at this point as to why this update runs, nor do I know what it changes to break the device. After going rounds w/it for about a week or so, I gave up and reloaded my old 7 image. I'm willing to try again if anyone has a clue what I can do.
Thanks
elmo7 said:
Hi,
First time posting here. I've been searching around but I can't seem to find anyone with this issue. Which means I'm likely making a rookie mistake.
I've been running CM7 for a while now w/o issue. Decided to look into the state of ICS and found out JB is where it's at. So I decided to give it a whirl based on some successful posts about it, even at an early stage. I used a 8GB SD and on my latest attempt, I loaded cm-10-20121204-NIGHTLY-encore and gapps-jb-20121011-signed onto EMMC. Afterwards, it booted up fine, got connected to the wifi and looked great. Somewhere along the way, something happens that causes Android to popup a dialog saying it's updating. After that's done, soon after I get a popup that "Unfortunately, Gmail has stopped working." When I open a browser, it immediately closes. If I try the Play store, it pops up, "Network error - retry". So it's like a part of the android comm "stack" gets busted on that update. Weird thing is that if I run the Google search app, it returns results from the web, so some connectivity is still there. But when I click a link, the browser pops up for an instant then closes again. I tried clearing caches, doing resets, reflashing gapps, etc. Nothing seems to work. Is there a log I can activate to maybe get more details?
I've probably tried out 5 installs now, using various recently nightly's up until 1204 w/similar results. I just can't figure out what triggers the update. I even tried w/o installing gapps. In that case, I sent myself a link to the Amazon android app, using the email setup. It installed and I could get apps downloaded and running w/o issue. But eventually after a reboot, android updated and I was right back at the gmail failed mesg, even though I hadn't installed gapps. On another try, I had installed and when I reformatted the SD card, it updated after the reboot and same result.
So, I guess I just don't have a clue at this point as to why this update runs, nor do I know what it changes to break the device. After going rounds w/it for about a week or so, I gave up and reloaded my old 7 image. I'm willing to try again if anyone has a clue what I can do.
Thanks
Click to expand...
Click to collapse
Did you do a factory reset with recovery before you booted into CM10? It sounds like you have some old apps like Gmail staying on there. Coming from CM7 you really need to wipe first.
Sent from my Nook HD+ using Tapatalk
leapinlar said:
Did you do a factory reset with recovery before you booted into CM10? It sounds like you have some old apps like Gmail staying on there. Coming from CM7 you really need to wipe first.
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply.
CM7 was installed to SD only. CM10 was installed direct to the EMMC.
elmo7 said:
Thanks for the reply.
CM7 was installed to SD only. CM10 was installed direct to the EMMC.
Click to expand...
Click to collapse
What was installed on emmc before? Did you wipe that? You might want to use my format 567 zip on my tips thread linked in my signature.
Sent from my Nook HD+ using Tapatalk
leapinlar said:
What was installed on emmc before? Did you wipe that? You might want to use my format 567 zip on my tips thread linked in my signature.
Sent from my Nook HD+ using Tapatalk
Click to expand...
Click to collapse
B&N stock, whatever ver that was about a year or so ago. I'll check out the 567.
Thanks

[Q] Nook Touch + Market Stopped working

So i have a Nook Simple Touch I was using about 9 months ago, which fell to disuse for a bit for a variety of reasons. It's running 1.1.0, and is rooted.
I dusted it off to recently give it some more use again, and wanted to update some of the apps, but discovered that the Market doesn't seem to work anymore - I know it used to, but now, whenever I try to download anything, I get a dialog: "Download Errror: Download was unsuccessful, please try again." I've waited an extra day, as I remember that was originally necessary to complete the registration process, but still nothing. Searching (with Market Search) works, even for things I haven't looked up before, and it still recognizes my account, as I see my email, though I noticed that the Nook Touch doesn't get listed in the Google Play Store under devices.
Any ideas what might be going wrong here, or things to try? I'm also willing to upgrade to a newer firmware (1.2.1), but am not sure of the best method to update a rooted device. I can pull it into a separate post, but I'll include it here for now:
I'm sure I'l have to root again, but Is it possible to upgrade the rooted device and then simply re-root, or will I lose everything I've installed? Is it just better to wipe, update and re-root? If so, is there any convenient way to keep all of my settings?
Thanks!
mrgygar said:
So i have a Nook Simple Touch I was using about 9 months ago, which fell to disuse for a bit for a variety of reasons. It's running 1.1.0, and is rooted.
I dusted it off to recently give it some more use again, and wanted to update some of the apps, but discovered that the Market doesn't seem to work anymore - I know it used to, but now, whenever I try to download anything, I get a dialog: "Download Errror: Download was unsuccessful, please try again." I've waited an extra day, as I remember that was originally necessary to complete the registration process, but still nothing. Searching (with Market Search) works, even for things I haven't looked up before, and it still recognizes my account, as I see my email, though I noticed that the Nook Touch doesn't get listed in the Google Play Store under devices.
Any ideas what might be going wrong here, or things to try? I'm also willing to upgrade to a newer firmware (1.2.1), but am not sure of the best method to update a rooted device. I can pull it into a separate post, but I'll include it here for now:
I'm sure I'l have to root again, but Is it possible to upgrade the rooted device and then simply re-root, or will I lose everything I've installed? Is it just better to wipe, update and re-root? If so, is there any convenient way to keep all of my settings?
Thanks!
Click to expand...
Click to collapse
Sad, no one wants to reply. Or perhaps no one knows.
Did a backup, and experimented. I couldn't update directly, so I wiped back to a stock ROM, and upgraded to 1.2.1. Rooted with ManualNooter, and the market worked. So I have no idea what was going on, but it works now. Sadly, a computer accident made me lose my backups (including unrooted images). But at least I've got something functional.
I am currently in the same boat with my NST (BNRV300) running rooted 1.1.2. I last installed and/or updated some Market apps successfully perhaps about a year ago, and have not made any other change to the Nook, so I am at a lost as to what might be the cause. Any pointers would be greatly appreciated.
For now, my workaround this problem is to download the desired app's apk file from an alternate source (e.g., APKPure) then side-load it onto the NST.
My guess would be that somehow your authtication with Google has been lost on the device.
If you go to the PlayStore on a computer do you see your NST listed as a device, and if so, when you select an app that way does it eventually appear on your NST?
Sent from my NST
nmyshkin said:
My guess would be that somehow your authtication with Google has been lost on the device.
If you go to the PlayStore on a computer do you see your NST listed as a device, and if so, when you select an app that way does it eventually appear on your NST?
Click to expand...
Click to collapse
I think you are right -- my NST credential with the Playstore must have expired or more likely become invalid when I changed my password on my Gmail account.
If so I can't figure out how to re-validate the credential: I recall entering my Google login/password via the YouTube app during the course of rooting my NST using the MinimalTouch tool's 2-phase process, but now I can't even get the YouTube app to start (error message: ... problem starting up, please check your network connection and system time).
Look here
I responded to a related issue awhile back. Not sure if the info at the link might kick-start the signing in process.
Thanks for the pointer.
I decided to go the route of "factory reset, upgrade to 1.2.1 and re-root using Nook Manager", as simply re-rooting 1.1.2 using the old tool (Minimal Touch) is tedious & somewhat error-prone -- plus I'd like to try out 1.2.1.
That was what I would usually suggest but the farther I have gotten from that "day 1", the less likely I am to take/offer the same advice. I've made so many modifications at this point I don't think I'd ever get it back to its present state! Back up early and often...and, apparently, access the Market every so often, even if you don't want anything.
Good luck!

?!?! I've lost multitouch, market, NookColor Tools and I don't know what else

So I was (and I hope still am) happily rooted with touchnooter. Mostly I'm using my nook to read pdfs with ebooka pdf for grad school.
I had the thing plugged into my comp for a bit to download the week's assignments and I noticed once or twice the thing disconnected and reconnected itself without warning. No biggie. I finish the downloads, do a few other things eject the device and unplug the USB cord.
Since then, strange things have been happening. Symptoms I've noticed so far:
1. n button no longer emulates the home button but has reverted to the old bottom menu that comes with factory setting nooks (home/library/etc)
2. While investigating this, I noticed that the shortcut to NookColor Tools is now a dead link. Has the android box icon and doesn't do anything when you click it
3. Search market lets you enter in text, but when you hit search... nothing happens. Market seems to have vanished from my app drawer. In fact several have but I can't identify them.
4.The music app, which I thought I uninstalled, has reappeared in my app drawer
5. Multitouch zoom no longer works in eBooka PDF reader. Don't have any other apps to test multitouch with, but this one's kinda critical and was what led me to finally posting on here.
Up to this point I'd never had any of these problems. NoRefresh was always a bit funky, often turning itself off for no apparenet reason, and sometimes not being able to start up at all. But that was it. Now I feel like my nook might be losing it. Any idea what's going on or how to fix it?
Now I've noticed that Nook Touch Tools, while still installed, has lost root permissions. Also when I try to hit the B&N buttons thing, I get an error saying "No patched android.policy.jar found"
SU still installed, I'm going to try to futz with it and restore root permissions manually. Still clueless and worried.
EDIT I've been poking around more and found the following:
-BusyBox Installer, when run gives the error "The su binary was not found on your phone. This application will not work without root.
-#superuser runs fine and lists nook touch tools, button savior, norefresh, usbhostmode and ES file explorer as all being allowed to have root access. Don't see an obvious way to add more apps to that list (or why nook touch tools thinks it doesn't have access).
-Super Manager does not run
-youtube app doesn't run. Not like I use it, but given market disappearing it seems ominous
-the thing has now frozen on me multiple times while using Ebooka PDF reader, which use to be rock stable.
...do I need to factory reset and start over? I'd really rather not if I can avoid it.
EDIT (again): Man, as if this wasn't weird enough already. I've just went into nook's system settings and the firmware appears to have downgraded itself to 1.0.0. I could've sworn I'd gotten it to 1.1 before I rooted it, but since that was almost a year ago I guess I could be mistaken.
Progress! Or at least a clue. I did some research and found that 8 false boot attempts causes the thing to factory reset. I was not in the room the entire time the thing was accidentally disconnecting from my computer.
You see I have pretty much given up at this point and resigned to factory restting and re-rooting. So I backed everything up, got nook manager, made yet another backup with that, and then told it to use factory.zip. So it did. The thing restored factory settings, then rebooted... and looked exactly the same. Still registered to me and everything and all apps are pretty much exactly how they were before when I first started noticing problems.
In other words, I think this all started when, without my realizing, the thing factory reset itself.
I'm gonna try upgrading the FW and rerooting, this time using Nook Manager. If things get nasty, I can always restore the backups.
Solved. I hope this solo thread account is useful to someone else who encounters the same problem. Thinking a little more carefully, I went back to TouchNooter instead of Nook Manager and used the 1.1 FW. That and the multitouch and usb host kernel patch via CWM did the trick and my nook is back to functioning as well as it ever did. That was several hours I wish I'd been asleep for instead...
NOT Solved. The d*mn thing reverted and I don't know why. I didn't have it plugged it at all (ie none of the disconnection problems I mentioned before), but all of the old symptoms have returned and I'm back on firmware 1.0.0. Will re-root and re-patch the kernel. Anyone have any idea what the heck is going on or how to prevent it from happening again?
EDIT: Well that plan failed. TouchNooter semi-bricks the device. I can recover using Nook manager to restore factory.zip, but haven't figured out anything past that. I'm going to try erasing as much as possible and then rooting via NookManager...
Well. I erased and deregistered the device, upgraded the firmware to 1.2.1 (per Nook Manager rooting instructions), and rooted using Nook Manager instead of TouchNooter. I used GApps attack and everything seems to be working fine... except I've still lost the main features that brought me to making this thread in the first place: multitouch, usb host support, and now also NoRefresh is nowhere to be found. Is there a way to get these back without using adb? I can't get my comp to recognize my nook as a device through adb, but I've got a ClockworkMod disk image I can easily play with, so .zip patches would be most welcome. Thanks!

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