Anyone on Sprint with multiple lines getting discounts - no longer after Feb 1 - EVO 4G General

A few months ago Sprint underwent a handful of changes that weren’t too appealing. Many blamed the coming of the iPhone, which definitely was the culprit for some of the Now Network’s policy changes. However, looking at the meat of things, a company does need money to run.
With that said, we’re hoping that we’ve braced you for today’s bit of bad news. Our beloved Super Spies have obtained an interesting piece of intel that outs yet another Sprint policy change. Starting on February 1st 2012, Sprint will no longer offer discounts on secondary lines. This means if you’re currently receiving any type of discount on your monthly bill on an account with multiple lines, you can expect your bill to receive a slight increase.
Once in effect, Sprint will move the charge of $19.99 from your plan’s primary line to its secondary line. Depending on the percentage of your discount, you’ll see a dollar increase in the amount of your discount percentage based off of $19.99. For example: If your discount is 25%, under the new policy you’d take 25% of $19.99 to determine your new monthly increase. In the example given, your increase would be approximately five dollars.
This new change will definitely help Sprint save some cash. However we’re wondering if it may come at a cost of a few customers? Please keep in mind that this will only affect customers receiving discounts on their monthly bill with multiple lines, which means a lot of you are exempt from this change. In the meantime, here’s to hoping Sprint puts that new cash to good use, like getting that LTE network up and running.
Source:http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/

Just another reason for me to cancel Sprint. I can't believe they would screw with corporate discounts.
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goalweiser said:
Just another reason for me to cancel Sprint. I can't believe they would screw with corporate discounts.
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Agreed they keep shooting their selves in the damn feet
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well crap, I've been with Sprint for 9 years now, but if they are taking away my discount its time to move on.

Lol yeah starting to not like sprint. First started off with sero and was told that in order to get new phones we must upgrade to a higher plan, then a few months later they changed that policy to sero plus. Then they take away our corporate discount because they said our esrp family plan was already the lowest plan which I understand because we were double dipping. I really don't see the reason to stay with sprint any longer, just waiting out on my uncle's line to finish, and see what others will offer
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Well with this change u can get out of contract, my coworker called last time and instead of cancelling they credited him the difference every month for a year and gave him a month of free service for each line head line 4 to 6 when Sprint removed the discount on links past 2 or whatever it is now,
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Related

Premier Upgrade Change?

I heard on SprintUsers that there is going to be a change in upgrade eligibility effective April. How 100% certain it is I don't know, but Duffman an Advanced Sprint Tech posted about it yesterday. Another user inquired on it and received an emailed response. So it's looking kinda legit. Linkage: http://www.sprintusers.com/forum/showthread.php?t=216413
It appears you have to meet a certain plan price point to qualify for "Gold" status to be eligible to a 12 month upgrade. Silver and everyone else is only eligible to the full upgrade every 22 months. These price points are before the cost of Add a lines, Insurance, taxes, Premium Data etc. So the Base plan price is what counts, from what I understand.
The question at hand is if it will reset your upgrade date come 04/01/11. So if you were due a 12mo upgrade on 04/01/11 has it now been pushed out to 04/01/2012? Or will they be like Verizon and make it effective upon your next upgrade?
Anyone else heard anything or have any "insider" information. I can see this being true with the pending Feb 7 announcement they have planned. Verizon changed their policy and then announced the iphone almost immediately after that. Sprint might be following suit.
From the email that dbldwn02 received:
Dear John,
Thank you for contacting Sprint. I understand your concern regarding the Sprint Premier Program policy change.
Effective April 01, 2011, Sprint Premier Program is being updated to offer two levels of benefits, Sprint Premier Gold and Sprint Premier Silver, based on customer's MRC and tenure.
Sprint Premier Gold :
Sprint Premier Gold customers receive all the current benefits of Premier, including annual upgrades on 1 line per qualifying plan (or 10+ years service). All other lines on a Premier account currently are upgrade eligible every 22 months under Sprint's New for You Program.
To be Sprint Premier Gold, customers must have at least 6 months tenure and meet the following qualifications:
• Individual plans with a 3 month average MRC of at least $89.99 or
• Shared plans with a 3 month average MRC of at least $169.99 or
• Tenure of 10+ years with Sprint Wireless
• Good standing.
Sprint Premier Silver :
Sprint Premier Silver customers receive all the current benefits of Premier, except the annual upgrade. These customers will qualify for a
$75 upgrade every 12 months or $150 upgrade at 22 months under the standard New for You upgrade program.
To be Sprint Premier Silver, customers must have at least 6 months tenure and meet the following qualifications:
• Individual plans with a 3 month average MRC $69.99-$89.98 or
• Shared plans with a 3 month average MRC $99.99 -$169.98
• Good standing.
After April 01, 2011, your account will become the Sprint Premier Silver account and the handset upgrade eligibilty of your account will be reset as per the new Sprint Premier Program policy. I apologize for the inconvenience you have faced due to this.
Thank you again for contacting Sprint.
Sincerely,
Sprint
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Disappointing move on Sprints part if it's true - and it sounds like it is. 1 yr upgrades were part of the reason I chose sprint over Verizon
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W T F !
i hope this is not true wont hurt me to much i have all that for the gold upgrade package but for others this will suck
Maybe I'm reading this wrong, but it looks like they're about to screw over just about every person who picked up an Evo last year. Many of us picked up the phone as a premier member knowing that we'd be eligible for Sprint's next June release (this year). Most people aren't going to have an individual recurring charge of 89.99 because the 79.99 pretty much gives you unlimited everything. Looks like you have to be on a family plan to be a gold member.
PikkonX said:
Maybe I'm reading this wrong, but it looks like they're about to screw over just about every person who picked up an Evo last year. Many of us picked up the phone as a premier member knowing that we'd be eligible for Sprint's next June release (this year). Most people aren't going to have an individual recurring charge of 89.99 because the 79.99 pretty much gives you unlimited everything. Looks like you have to be on a family plan to be a gold member.
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Word is they are going to roll out a new unlimited plan for $89.99 too. Unlimited minutes/data etc and I *think* 4G is included in there, if not it too is a $10 charge. Lot's of changes seem to be coming this year.
Wow. That sucks, it was a major competitive advantage. It sounds from the thread on SU that it will reset your eligibility date...meaning everyone who has bought the Evo expecting to do a premier upgrade in a year is probably stuck with no discount until 2012. What really sucks is that I don't think there's jack you can do about it. It was a perk program, and not part of your contract at all. I doubt this will give anyone an ETF free termination option.
I wasn't premier eligible myself anyway, because I'm on SERO premium (which more than compensates for it). But for anyone not on SERO or thinking about coming over to Sprint, the annual upgrade was a major reason to consider staying with/switching to Sprint. They still are ahead of the other carriers in value, but they appear to be steadily chipping away at that. I'm not so sure I'd stay with Sprint if VZW was the same price.
Here's the thread on SU:
http://www.sprintusers.com/forum/showthread.php?t=216413
i still don't get the 10 year thing
Sprint used to be unstoppable back in my SERO days. Now it's a good value but not so far ahead with the addition of premium data, etc. This change pretty much kills my next upgrade and might just push me and a lot of the other more techy heads out to other carriers.
Living the cheap off contract HSPA+ life with T-Mo is looking more and more attractive.
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CheesyNutz said:
i still don't get the 10 year thing
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You either need to have a plan with the above listed price point or be a Sprint customer for 10 years. So if you have an individual plan with a $59 base price and have been a customer since 2000, you still qualify as Premier Gold. You don't meet the price guidelines, but being a 10 year customer automatically entitles you to the Gold benefits.
This is how it has always been. Either a 10 year customer, on a $69.99 plan or higher for individual lines or $99.99 plan for family plans. Must be on the plans for at least three months an additional lines qualify every 22 months. Has never been different. I haven't heard anything about it changing anytime soon. This is a bad rumor to make Verizon look good.
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Sounds like if you've been with Sprint for 10 years and you're in good standing, you're considered a gold member. Basically a loyalty reward
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DirtyShroomz said:
This is how it has always been. Either a 10 year customer, on a $69.99 plan or higher for individual lines or $99.99 plan for family plans. Has never been different. I haven't heard anything about it changing anyone soon. This is a bad rumor to make Verizon look good.
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Looks real; and it is different. $70 vs $90, $100 vs $170 BASE plans... almost nobody but unlimited everything qualifies now. Premier finally means premier.
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Award Tour said:
Looks real; and it is different. $70 vs $90, $100 vs $170 BASE plans... almost nobody qualifies now. Premier finally means premier.
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This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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*evo4me2* said:
Sounds like if you've been with Sprint for 10 years and you're in good standing, you're considered a gold member. Basically a loyalty reward
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If they're not counting Nextel as a part of those 10 yrs I'm gonna have to slap a b****
DirtyShroomz said:
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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Seems like the second change is a $89.99 unlimited single plan. Lines up perfectly. You can pretend or hope its not true but people are getting confirmations from reps. Check out the sprint users thread.
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Award Tour said:
Seems like the second change is a $89.99 unlimited single plan. Lines up perfectly. You can pretend or hope its not true but people are getting confirmations from reps. Check out the sprint users thread.
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Well have to wait and see, no rep would have any information before my department. Guaranteed. But we have until Feb 7th to find out
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DirtyShroomz said:
This is a bad rumor. $169.99 is the highest family plan available and $89.99 is $10 less than their unlimited plan. Would be stupid for Sprint to charge it's customers it's highest prices available. Again, nothing has been said about this at Sprint, not even a leak. Someone is posting this to not make Vzw look horrible.
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Simply Everything® Family
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
Unlimited Direct Connect: Direct Connect and Group Connect (for capable phones)
Unlimited messaging: Text, pictures and video
Unlimited talk on our network: Anytime Minutes and nationwide long distance
Lines 1-2 included. Lines 3-5 $89.99/mo./line
> Learn more about what's included in this plan
Anytime Minutes Monthly Price Additional Anytime Minutes Lines
Unlimited $189.98 Unlimited
CheesyNutz said:
Simply Everything® Family
Everything you need for the whole family - unlimited text, surf, email, listen, watch, find and, of course, talk - on one simple plan.
This plan includes
Unlimited data on our network: Web surfing, email, BlackBerry Internet Services (BIS), GPS Navigation, Sprint TV and Radio, NASCAR Sprint Cup MobileSM
Unlimited Direct Connect: Direct Connect and Group Connect (for capable phones)
Unlimited messaging: Text, pictures and video
Unlimited talk on our network: Anytime Minutes and nationwide long distance
Lines 1-2 included. Lines 3-5 $89.99/mo./line
> Learn more about what's included in this plan
Anytime Minutes Monthly Price Additional Anytime Minutes Lines
Unlimited $189.98 Unlimited
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Click to collapse
Well c. Lines 3-5 $89.99 each? Lol
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yea read that too 89.99 for 3,4,5 each HOLY HELL
CheesyNutz said:
yea read that too 89.99 for 3,4,5 each HOLY HELL
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Seems a little ridiculous to me. I doubt they want to go from the cheapest to the most expensive, over 3 phones, none being the iPhone. Still think it's a horrible rumor, retentions would have known already to prepare to "save" people.
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Get out of your Verizon contract

It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.
More information at Fatwallet and consumerist.com.
Hope this helps
Yes thanks. I read that on phandroid yesterday, have been thinking about it.
mailaliasgar said:
It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.
More information at Fatwallet and consumerist.com.
Hope this helps
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So a few questions if anyone has gone this route in the past:
What is the process to follow to do this? Do you just walk in and ask to be let out of your contract?
Are there any negative consequences if you decide in the future to go back to Verizon?
If you break the contract, can you remain with VZW until you purchase another phone/plan from someone else (Sprint)?
Dumb question. but if you do this can you sighn up for another 2 year contract for the discount on a new phone.
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Jmatch said:
Dumb question. but if you do this can you sighn up for another 2 year contract for the discount on a new phone.
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Breaking the ETF does not entitle you to an upgrade on your equipment. So basically you would have to start a new line of service if you do not have an upgrade. This means losing your current mobile number, and possibly paying additional activation fees/pro-ration on your next bill. If you do not care about losing your current mobile number, I say go for it.
The primary benefit I see in this is if you are already planning on switching carriers, and are currently under contract.
Monthly bill with verizion is getting too much for me especially since a lot of my family members are wishing to get smartphones.
This will be useful for me as I do not wish to pay 600 dollar to end the contract of 4 phones.
I did this yesterday. It took five minutes and was probably the easiest call I had with Verizon ever. I'm glad I don't have to give them another cent. I was told I wouldn't be able to continue paying month by month on the line but I'm not sure about signing another agreement. I wouldn't be surprised if they denied you.
Anyone want to buy a Fascinate?
Smeed said:
I did this yesterday. It took five minutes and was probably the easiest call I had with Verizon ever. I'm glad I don't have to give them another cent. I was told I wouldn't be able to continue paying month by month on the line but I'm not sure about signing another agreement. I wouldn't be surprised if they denied you.
Anyone want to buy a Fascinate?
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Could you shed some lights on your conversation? eg how you started and what did they say?
Thanks
I called and went straight to retention (I can't remember if I called the usual customer support number or the 1-888 number on the bill but either way it shouldn't matter). A woman picked up and I said I'd like to cancel my cell service because of the increase in the Regulatory Charge. She asked if they were indeed raising the price so I read the "Notice of Change To Regulatory Charge" from my bill. She asked when I received notice of this and I told her it was on my current bill. She asked if there was anyone else I'd rather just transfer the line to, I said no. Somehow I ended up reading her the bold part from the second paragraph below. She asked me if I was planning on taking the number to a different carrier, I said yes. She told me the ETF would show up on my bill with a credit, the line was being disconnected (I assume at the end of the current billing cycle) and that I'd be unable to continue paying month by month on that line because of how I was canceling.
I don't recall her even talking to a supervisor. I had the following copied straight from the user agreement just in case though.
An hour later I left the Sprint store with my number, a $125 credit for leaving verizon and an HTC Evo 3D.
What Charges Are Set by Verizon Wireless?
You agree to pay all access, usage and other charges that you or the user of your wireless device incurred. For Postpay Service, our charges also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs. We set these charges; they aren't taxes, they aren't required by law, they are kept by us in whole or in part, and the amounts and what they pay for may change.
Can Verizon Wireless Change This Agreement or My Service?
We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.
anyone tried this and been able to open a new account with verizon for a new phone?
also, if I do that, any way I can keep my same number for an extra fee?
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jordanzink said:
anyone tried this and been able to open a new account with verizon for a new phone?
also, if I do that, any way I can keep my same number for an extra fee?
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I highly doubt you could. Think about it: You're canceling your account completely due to the increase. Then you try to open a new account?
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You could do this in a very roundabout way, particularly if you're not the primary line on a family plan.
If it's just you, they will make you wait at least 45 (that's what Sprint does) days (VZ could be 60 or even 75, I can't remember) days before you can sign up with them again.
If you want to save some $ and wait it out (when you come back in, you wouldn't be on unlimited, though), you could port your #(s) off to a prepaid carrier (Net10, TracFone, etc) and let it sit there while the waiting period runs out.
If you're planning on staying with Verizon, it's totally not worth it. If you've been looking to jump to Sprint (cheaper) or AT&T/T-Moble (LAWL), then it's a great time to do so.
Yeah, the only reason you should even consider doing this is if you'd been thinking about switching to Sprint at the end of your contract anyways (for the savings).
'Cause if you think Verizon is bad, just wait until you try AT&T or T-Mobile.
Looks like I am switching to sprint. OK to wait 2 weeks to do this, or will it be too late by then?
Evo 3d or epic 4g... Decisions, decisions...
PhoenixPath said:
Looks like I am switching to sprint. OK to wait 2 weeks to do this, or will it be too late by then?
Evo 3d or epic 4g... Decisions, decisions...
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I believe you have 60 days, though I don't know the start day of that 60 day period. I think I read July 1st somewhere...
tapatalked from my KangBanged Fascinate
PhoenixPath said:
Evo 3d or epic 4g... Decisions, decisions...
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No competition there: the Epic 4G was meant to compete with the original Evo 4G and is thoroughly outclassed by the Evo 3D (single-core 1ghz vs. dual-core 1.2ghz, 512mb vs 1gb RAM, etc.).
The Nexus S 4G, while still a 1ghz single-core/512mb RAM device, is much newer, has some extras like NFC, and is a pure Google phone (read: instant updates) so it would be a far better second option.
Does anyone know if this took effect? I know it was scheduled for July 1st, but verizon may have found a way around it does anyone have the facts?
If I could somehow use this to get an upgrade without using my new every two upgrade, that'd be awesome. But I doubt it.
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I just got off the phone with Verizon and they said I could not cancel without paying the ETF fee. Any ideas?
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plantroller said:
I just got off the phone with Verizon and they said I could not cancel without paying the ETF fee. Any ideas?
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Did you ask to speak with a manager? Did you read the article from OP? They give plenty of pointers in the consumerist article.....
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**Confirmed** Verizon giving me an early upgrade?

So I went on My Verizon account a few minutes ago to pay my bill and this is what it says next to the picture of my phone:
"Eligible for a Discount!"
"You ARE eligible to upgrade with discounted pricing. If you upgrade on or after 5/18/12 you are eligible to receive an additional loyalty discount."
And I clicked that and went to the page that shows available phones and pricing and it's showing 2-yr contract prices e.g. iPhone4 16GB new 199.99 and Droid Charge new 249.99. I thought it was an error and I clicked the Droid Charge and followed through up to payment and the total for the phone was 249.99 plus tax and activation. Obviously I didn't follow through because if I were to get a new phone it would be the Nexus Prime =D.
Last time I went to checked out phones it said I was not currently eligible for an upgrade and showed off-contract pricing. Is anyone else's account showing this? It has thrown me off a little bit.
Update 10/8:
Went to talk to a rep today and the main line on a contract gets to upgrade after 12 months. The pricing is based on a new 2-year commitment plus $20. Early upgrades can only be done at Verizon retail stores and online. Nexus Prime, here I come.
I saw the early upgrade as well.
I am not receiving the same treatment
Zacisblack said:
So I went on My Verizon account a few minutes ago to pay my bill and this is what it says next to the picture of my phone:
"Eligible for a Discount!"
"You ARE eligible to upgrade with discounted pricing. If you upgrade on or after 5/18/12 you are eligible to receive an additional loyalty discount."
And I clicked that and went to the page that shows available phones and pricing and it's showing 2-yr contract prices e.g. iPhone4 16GB new 199.99 and Droid Charge new 249.99. I thought it was an error and I clicked the Droid Charge and followed through up to payment and the total for the phone was 249.99 plus tax and activation. Obviously I didn't follow through because if I were to get a new phone it would be the Nexus Prime =D.
Last time I went to checked out phones it said I was not currently eligible for an upgrade and showed off-contract pricing. Is anyone else's account showing this? It has thrown me off a little bit.
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my mom's line says the same thing. they'll let you upgrade and renew your contract but the phone will be at 2 year price with no additional discount for upgrading on or after your upgrade date.
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interesting, subscribed
I got an email from the with the early upgrade. I guess they want to add an additional 2 years to our contract. If you keep upgrading every chance you get, pretty soon, you've going to be locked into a 4 year contract making it almost impossible to leave.
johnnyplaid said:
I got an email from the with the early upgrade. I guess they want to add an additional 2 years to our contract. If you keep upgrading every chance you get, pretty soon, you've going to be locked into a 4 year contract making it almost impossible to leave.
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How can they do that? By signing a new 2-year agreement the old agreement is invalid. That means that your contract expires 2 years after you sign the new agreement but not the 2 years plus the extra time left on the current contract.
The main line can actually upgrade once a year. But I at lower discounted price that 18 mths.
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Nemeth27 said:
The main line can actually upgrade once a year. But I at lower discounted price that 18 mths.
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The prices is it showing me are prices I would pay at 18 months e.g. iPhone 4 16GB new 199.99 and Droid Charge new 249.99. These are fully discounted prices not partially discounted. Also, I thought Verizon did away with annual upgrades even for the main line?
Verizon did get rid of annual upgrades, but only earlier this year. If you signed a contract before they took the annual upgrade away then you are still grandfathered in.
Zacisblack said:
How can they do that? By signing a new 2-year agreement the old agreement is invalid. That means that your contract expires 2 years after you sign the new agreement but not the 2 years plus the extra time left on the current contract.
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Because they are some shiesty bastards lol. I called enough times and complained about my droid eris being laggy and not having enough ram to run the system let alone any added apps. I told them the only way to get it to run right is to flash a new rom, but that would void my warranty. Agent said he would let me chose any new device for free other than the thunderbolt(which was just released at the time)... So I had them send me a new fascinate and got to keep my eris, don't ask me how or why but they did it. About a week later when I went to log on my vzw account to pay bill I seen my contract was extended one year(on top of the 2yr I agreed to on the eris 6mo prior) without even telling me!! I didnt get too upset because they sent me a brand new fassy for free. My point is: Vzw wireless policy depends on the region of the country your call got directed to... I have been told so many different policies on what they can and cant do, you would think your talking to a completely different company. Vzw is the like the damn weather man, the forecast changes everyday!!!
Signing a new contract does not necessarily void a previous one unless it explicitly states so. Ever notice you sign a two year contract but they let you upgrade after 18 months.
2 reasons..1. they want as many people to update prior to the new 4th quarter phones come out. that way people will have used their upgrade discounts and pay a higher price for the latest phone.
2. they want to jack the revenues for the 4th quarter where vast majority of pure profit is made (think black friday).
Samsung Fascinate :: MIUI 1.9.23 :: JT V5 kernel
By signing a new contact chances are you will no longer get the unlimited 4g, but fall in to there new tiered data plan. Be very cautious when upgrading your phone if you have unlimited now.
Sent from the tip of my ThunderStick on a bolt of lightning...
ThunderStick said:
By signing a new contact chances are you will no longer get the unlimited 4g, but fall in to there new tiered data plan. Be very cautious when upgrading your phone if you have unlimited now.
Sent from the tip of my ThunderStick on a bolt of lightning...
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This is false...if you upgrade from 3g smartphone to 4g smartphone you keep unlimited data long as you had it before the tired plans went into effect. I called about it and went on the website to check. It would let me upgrade to lte and keep the same unlimited data just had to pay retail since im under contract right now.
droidstyle said:
This is false...if you upgrade from 3g smartphone to 4g smartphone you keep unlimited data long as you had it before the tired plans went into effect. I called about it and went on the website to check. It would let me upgrade to lte and keep the same unlimited data just had to pay retail since im under contract right now.
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Phew I was wondering, glad they are not as ****ty as described. No early for me, just checked.
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joe$007 said:
Phew I was wondering, glad they are not as ****ty as described. No early for me, just checked.
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Yea like I said I went through the entire process up to payment. It offered me the $30 2GB plan and my old Unlimited $29.99 plan. Obviously I would choose the latter. Only if this evasive Nexus Prime gets launched soon...
called vzn last week about the missed calls and not getting text or pic messaging and the tech i talked to said the problem is known and that vzn was allowing early upgrades plus an extra $50 off if you have a fascinate. told her that was nice but i shouldnt have to pay for a new phone since mine was less than a year old. still waiting for the second tech to call me back. not sure what they are going to offer as a replacement phone yet but it had better be good.
If you have the unlimited data plan, make sure they do not rope you in on their new data plans. When my Fascinate got replaced, the reps at the VZW store also changed my data plan as well. I was furious when I found that out, and they refused to fix it.
Called the VZW customer support, I explained the whole ordeal and they fixed my data plan back to unlimited. Just be cautious when you try to upgrade, make sure you'll get that unlimited data plan (disregard this post if you entered Verizon with the new data plans )

Sprint using the Bait and Switch!! Read if you receive a plan discount!!

Well I got my bill for February and what do ya know another increase in my bill. I looked over it carefully and couldn't find where the extra $ was coming from. Of course I called the "best customer support company" to see what the deal was. I was informed that due to "no reason" my "shared" plan is now split in to 2 different lines. 1st- $110 2nd- $19.99. For the last year is was $129.99 (shared). I went round and round with 2 different reps attempting to get an explanation of why they split the lines when you can not have a shared plan with only 1 line ($79.99). They basically told me how sorry they were and to pay up or leave. So now not only am I paying an extra $20 a month (2 epics) for "4G" which my area does not have but extra $ because they changed the math equation. I am sick of getting nickel-ed and dime-ed from Sprint.
I also posted on there facebook and getting quite a bit of comments from other people who are mad about the change. I guess I could leave without paying the ETF......
Old news. They will let you out of your contract with no etf due to the change in the contract. Discounts are material and contractual, regardless of what a rep tells you. Ask for a supervisor or call account services about it. If you choose not to cancel, they will issue you a one time credit for one year worth of the difference. They credited me with 80 dollars to cove the 6.75 per month difference.
If you want the number I called, let me know. Ill have to walk all the way upstairs to get it.
Sent from my SPH-D700 using XDA App
"Thanks" coming your way Austin! When you are feeling ready to tackle those stairs please message me the number.
Thanks again
877-775-4886
no hold time. a real person answers.
this number has solved more problems for me than you could believe.
i even called them before i even set up my last 2 lines and told them the discount on new hardware wasnt enough to keep me and that if they would give me free phones on both new lines, i wouldnt be forced to switch to vzw. i went to the shack that day and got 2 evo3ds for 99.99 each and got a 200 dollar service credit from retentions on my next bill for adding 2 new lines.
uh, $129.99 = $110+$19.99.
the only thing that changed was how the discount was applied. Instead of it being applied to the whole 129.99, now it's only on the 110.
It increased my family bill a whole 4 dollars, or about a dollar per phone.
Still better than any other wireless carrier bill.
mynameistory said:
uh, $129.99 = $110+$19.99.
the only thing that changed was how the discount was applied. Instead of it being applied to the whole 129.99, now it's only on the 110.
It increased my family bill a whole 4 dollars, or about a dollar per phone.
Still better than any other wireless carrier bill.
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Yeah I know its only $6 but its the nickel and dime-ing aspect....$6 here $2 service charge increase there....on and on....More money for the SAME service!
Haven't looked at my Feb bill, but mine the shared plan covered the first two lines and each additional was 20 bucks. So now they split out the second line separately as well?
i just hate that they would rather issue a bunch of credits, or cancel contract than just grandfather these things in.
no one would ***** if they said "all new customers from here on out, and for those of you who already have this, it goes till the end of the contract".
i know people who would leave over sometnig like this, but if sprint changed it in at contract renewal time, the same people would be like, oh, oh well, still cheaper than verizon.
---------- Post added at 12:13 PM ---------- Previous post was at 12:11 PM ----------
CapsLockKey said:
Haven't looked at my Feb bill, but mine the shared plan covered the first two lines and each additional was 20 bucks. So now they split out the second line separately as well?
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Click to collapse
correct. first line is billed at 110.00 and all additional lines including the second one is 19.99.
Wow. People are so whiny. It's still a hell of a lot cheaper than Verizon or AT&T and still unlimited data (which continues to increase usage on their network constantly, thanks to rooted users tethering constantly and not paying an extra dime for it, and rooted users constantly bricking their phones and having to get replacements that Sprint can't prove was user caused, which they have to pay for, and still try to keep unlimited data, and still try to cover cost of upgrading their network, and upgrading phone OS's cause people are whiny, and launch new LTE since Wimax wasn't good enough, and a plephora of other things). So they raised your bill in an attempt to cover costs AND keep their service unlimited AND offered you the choice to cancel with no fee. Stfu, seriously.
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Vizzo said:
Wow. People are so whiny. It's still a hell of a lot cheaper than Verizon or AT&T and still unlimited data (which continues to increase usage on their network constantly, thanks to rooted users tethering constantly and not paying an extra dime for it, and rooted users constantly bricking their phones and having to get replacements that Sprint can't prove was user caused, which they have to pay for, and still try to keep unlimited data, and still try to cover cost of upgrading their network, and upgrading phone OS's cause people are whiny, and launch new LTE since Wimax wasn't good enough, and a plephora of other things). So they raised your bill in an attempt to cover costs AND keep their service unlimited AND offered you the choice to cancel with no fee. Stfu, seriously.
Sent from my SPH-D700 using Tapatalk
Click to expand...
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Thanks for your useless input....troll
jeremyglass said:
Thanks for your useless input....troll
Click to expand...
Click to collapse
I don't think it was right but his thoughts are valid
Sent From My SPH-D700 Running Android 4.0 :sly:
jeremyglass said:
Thanks for your useless input....troll
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Click to collapse
While his delivery may have been blunt, he's absolutely right. I was glad when they made that svc fee change a few months ago - it gave me the ability to cancel my contract and go to another provider that has respectable data speeds and actually has coverage in my house and place of business. If you don't like the new fee schedule, take them up on their cancellation offer and move on.
I also see your point, it sucks to be nickled and dimed to death, but all the carriers do it. Sprint is still the cheapest nationwide carrier in most scenarios.
jeremyglass said:
Thanks for your useless input....troll
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Click to collapse
His input was useful to me..
Maybe I wasn't all sweet and cuddly about it, but providing valid info isn't trolling. If anything "your" trolling Sprint. It's ridiculous to think it's Sprint's responsibility to absorb all cost of what they "try" to do for their customers, and additionally absorb all cost of customers who rip them off on a daily basis. They are doing their best and being reasonably fair about it.
Sent from my SPH-D700 using Tapatalk
I get frustrated with the incremental increases as well. But then I just compare my bill to ATT and VZW, and I'm a long way from those types of prices. I've had my FS1500 plan with 4 smartphones for a long time. When you add in all the stuff that's included at no extra charge from Sprint, I'm still saving over $1500 a year.
Frustrated: yes. Leaving: not on your life.
Sent from my SPH-D700 using XDA App
Once upon a time the discount applied to the whole bill. Then it didn't apply to the phone ins. Then it only applied to first two lines. Now it applies to only 1 line. Then they put in the phoney 4g charge. Then it turned into a smartphone charge not just 4g. (Most all phones are smartphones according to sprint). All the while the service has degraded substantialy along with the customer service. Sorry..mini rant
Sent from my SPH-D700 using XDA App
Last I checked, Sprint discounts only applied to items over a certain price limit. It's around $40-$50. It's been that way throughout the life of my contract. If you got discounts on your extra lines, which are indeed addon charges, you're lucky.
Andsamp is right. My corporate discount used to apply to the whole bill, now just to the primary. However, I've been on Sprint for 13 years, and have been on many different plans. The application of the discounts has changed with the plans, and over time.
I also would not be surprised if the application of the discount was different depending what company it was for. They generally work the same, but there may be some differences.
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Vizzo said:
Wow. People are so whiny.
Click to expand...
Click to collapse
Lol look who's talking.
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Ok sooo its $6-10 more a month.... Yea it adds up. But eat 1 less fast food meal a month and bam a extra $6-10.
I got that letter in the mail with my bill a while back. Couldn't help but laugh. It's corporate america screwing people over as usual.
Order of financial life: Work> get $$$> spend $$$. Repeat.
If your trying to live beyond your financial means then it's your fault. Suck it up or move on.
Sent from my CM9 Epic 4G.

T-Mobile doing BOGO on galaxy s7

Wow.. Guess I jumped too early.. T-Mobile now offering buyone getone free on the GS7 and GS7 edge...
I'm so confused about the terms of that deal. Do they require you to keep both lines active and if you cancel one, they charge you the full price of just the one phone?
How do they prevent you from selling one right away, cancelling the one new line, and paying for the one phone? No more monthly payments for the phone you keep?
i think the fine print says you have to keep the line for several months. You can't disconnect the line or you'd be charged the amount of the Free phone.
If you need 2 lines though, doen't stop you from moving the SIM card to another phone and sell the 2nd GS7..
Basically keep the 2nd line open till the rebate arrives, payoff the phone, and then cancel the line
Sent from my SM-G920T using XDA Free mobile app
insang-droid said:
Wow.. Guess I jumped too early.. T-Mobile now offering buyone getone free on the GS7 and GS7 edge...
Click to expand...
Click to collapse
You still qualify for the offer.
I work for t-mobile. You still qualify if you pre-ordered your phone. Just add a line and get the second phone.
And if you've already added a line, if it was done on February 23rd or later, then you still qualify to get the second phone free.
Wait.. i ordered my service on march 2nd.. and i got the 4 line 10gb deal.. 2 sim cards and 1 gs7 and 1 ip6.
So i have to add a line to qualify? Or do i already qualify?
If you've already added a line between February 23 and today, then that line qualifies you for the BOGO.
Also, both phones have to be on EIP. None can be on Jump on Demand leasing.
Here ya go
I bought two s7s and got two free and then sold the two free ones. Just waiting on the rebate cards now and I'll have gotten all of them free as selling them covered the costs.
I just hope that out of respect of the sales associates that processed the sales, people aren't cancelling the line they added to get this promo. Just know that if you cancel the line within 4 months, the associate gets hit with a deactivation, loses money, and can possibly get fired.
They're not gonna get fired.. It's company policy. I also clearly explained to the sales associate what I was going to do and she had no issues.
Lol yeah I assure you nobody is going to be happy about getting hit with fraud. When that happens, the associate loses money and the company loses money. As you can imagine, when the company loses money, they start cracking down on the ones that are losing them money. Company policy is that there is a 4 month window where if the customer cancels their line, the associate and the store is hurt by it and get charged for it. Do enough fraud transactions, and you get fired on top of it.
Nobody cares what you do with the phones. If you already have a phone that you're happy with, then we even encourage selling off the phones to make some money off of it, as long as nobody gets hurt by the customers taking advantage and basically stealing $700-800 devices.
Before buying BOGO, I checked twice with T-Mobile by phone. We have a six line family plan using only five lines. At the store, the associate also had no problem. The deal is that we keep the sixth line active only until the rebate arrives. We also arranged the numbers to keep our current ones. Perhaps it mattered that one of our current phones was paid off and the other had only two payments left. I look at it, and perhaps T-Mobile did too, as customer retention. In all events, it's hardly strealing when one is completely up front.
Anybody asked Legere if T-Mobile plans to do a BOGO without requiring a new line? How much does T-Mobile stand to make on the new line-- cost of the second phone? Does the new line count as a new subscriber so they can use that stat in marketing?
Sent from my SM-G386T using Tapatalk
Like I said, if you cancel any features or lines within 4 months, you're taking money from the associate that helped you. I'm assuming the guys up in corporate did the math and concluded that a customer has to keep their line/feature for about 4 months for the company to make a profit, since that's their policy. The deal is supposed to be that you bring t-mobile more customers (the new line) and they give you a free phone for it. But if you're just going to cancel the line and run off with the phone, that's basically going back on the deal and stealing the phone. It's just like back when I used to work for the other carriers before everyone started following the No Contract thing T-Mobile made famous. Day after day I'd see people coming in to open new accounts because carriers were offering free phones with two year contracts, and then just cancel their service so they can walk away with 2 or more brand new free phones. That's what we call fraud and it's our job to filter through everyone and turn away the fraud. That's why the company takes away money from associates when that happens.
T-Mobile recently did a BOGO maybe a month ago without the need of a new line, where the second phone was half off. Since T-Mobile doesn't do contracts, the BOGO half off with no catch was a huge deal to begin with. I highly doubt they'd give one for free without there being any requirements.
vprasad1 said:
Anybody asked Legere if T-Mobile plans to do a BOGO without requiring a new line? How much does T-Mobile stand to make on the new line-- cost of the second phone? Does the new line count as a new subscriber so they can use that stat in marketing?
Sent from my SM-G386T using Tapatalk
Click to expand...
Click to collapse
I think its safe to assume that Samsung is HEAVILY subsidizing these BOGO offers, since its happening on all carriers. I doubt TMo would require the new line anticipating people are just going to cancel them after three months, the churn rates would be awful. They're probably thinking most people will just leave the third line and pay the extra 10 bucks a month.
Yup seeing other carriers do same for gs7. Worst case move the number to new BOGO line and cancel the old line. Easy as that.
BOGO ends tomorrow.
Who has already received there Pre-paid Mastercard for there free device.how long did it take to receive it. Thanks
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