Defective screen, ghost image. - Kindle Fire General

Hello.
I wanted to share my experience... I love my Kindle Fire. It's an awesome little device. Even not taking into account the ridiculous price ^^
I love gaming in it, browsing, and fiddling with customization stuff in ADW Launcher EX.
But I noticed shortly after I received it that the screen was kind of funky. After displaying a still graphic or text for a couple of minutes, the image becomes "burned" in the screen around all borders, about half an inch into the screen. It is most noticeable by switching to a flat neutral color... The easiest way to check it is by bringing down the notifications overlay, which has a gray background. At first I thought that the notifications tray was kind of transparent, but that is not the case.
My 2 brothers also bought Kindle Fires, so I compared mine to theirs and found out that my screen is completely different. Colors are more greenish, and it seems brighter when looking at it perpendicularly. However, when looking at it at an angle, it loses a lot of brightness, which the other screens did not.
So I contacted Amazon tech support, and after doing just a cold reboot, they sent me a replacement kindle fire (which i'm currently waiting on)...
This leads me to think that this is a known issue. Maybe Amazon has 2 different screen suppliers, and one of them is of crappy quality. I recommend checking your screen against another KF, or at least checking to see if it has the "burned image" problem... You can do so by displaying a webpage, preferably white bg and black text, for 5 minutes still. Then bring down the notifications tray. If you see the "ghost" of the letters and graphics, then your screen is like mine and you should ask amazon for a replacement device.
Hope this helps someone!
Cheers.

haha damn... I was so sure there were no other threads about this. Not even google brought up any other posts talking about this. Still, more info on the topic is better, right? ^^ Sorry!

jedivulcan said:
Absolutely. No worries. I couldn't find but maybe one or two posts on it either using Google.
I threw our the other forum link because there's a few pictures and a link to Amazon'sessage boards with customers that have similar issues.
I went "OOO" when I saw your post though because the observations about the Kindle were similar to mine.
It's either multiple component suppliers or really bad QC or a combination of the two. I returned both of my Kindles and might wait it out for something else.
I hate LCD display raffles. The odds of getting two that are completely different ones seem pretty high or it's an extreme coincidence.
Click to expand...
Click to collapse
Yeah, it's really annoying to get a bad LCD... It has happened to me with Dell laptops, but never with mobile devices.
My particular issues with the Kindle don't seem to be exactly the same as other people, since they only get dead pixels, light bleed or weird color temps. None (that I know of) have noticed image ghosting or poor viewing angles on their devices. Maybe this thread can work as a warning to check for these particular signs so you can see if you got an inferior LCD panel in your kindle.
I really like this device, kudos to Amazon for introducing a whole new price point for android tablets... But they should continue to acknowledge and take responsibility for poor quality items. And people should be aware of the issue so they can ask for a refund or replacement unit.

However, when looking at it at an angle, it loses a lot of brightness, which the other screens did not.
Click to expand...
Click to collapse
Definitively sounds like a bad screen. IPS display panels (which kindles are supposed to have), should have a near 180 degree viewing angle without loss of image. That sounds more like what you get with a TN panel (what cheaper displays [sub 300-400 dollars in terms of desktop displays] typically use). Either the IPS display was damaged somehow in the process of making it or they stuck the wrong kind of panel on it.
IPS displays are also exceptionally bright. If any of you are experience "too much" light bleed all the time then that is generally not a defect. Read on:
Light bleed around the edges is typical for IPS displays (which nearly all tablets, touchscreen phones (minus the OLED ones like samsung's) and high end desktop/laptop displays are). The solution is basically turn down the brightness (because IPS monitors are also exceptionally bright). I have 3 IPS desktop monitors (HP2475 and 2 HP2335) and 2 IPS tablets (HP touchpads) and one phone and the brightness on all are around 30-35%.
Even ipads have the issue, because they too, are IPS displays (and so are iphones). Just random information..."retina" is just a fancy marketing buzzword for "high resolution IPS display."
Light bleed tends to obviously be more noticeable on dark backgrounds such as black. If it's really noticeable, your display is most likely too bright.
http://en.wikipedia.org/wiki/IPS_panel
http://en.wikipedia.org/wiki/Liquid_crystal_display#In-plane_switching_.28IPS.29
The kindle fire uses LG displays, (same supplier to many HP products, Apple, HTC and others). That should be a good thing, but defects do happen. Just another random fact...there's only a handful of IPS display panel manufacturers (LG, Sony/Samsung [a partnership], a few chinese outfits and maybe another Japanese one). Reason being the cost to make them mostly. Most monitors are just displays from those companies re-branded and wrapped in a monitor shell.
The single most expensive subsystem in the Kindle Fire is the display and touch screen, at a combined cost of $87.00, or 46.9 percent of the BOM. Amazon sources the display from two companies: LG Display and E Ink Holdings. The display uses E Ink’s FFS technology, which LG Display has licensed.
Click to expand...
Click to collapse

Related

Here are some shots of my Pixel Qi

screen with back light on and off. Indoors and out. This is a first generation Qi on a Lenovo laptop.
note: These are poor phone camera images. The first two are inside with normal lamp light. The second two are full sun (notice the sharp shadows) at my back with a slight angle to get rid of the glare. 1st generation Qi is not matte like Adam. The blue tint is probably from a white balance problem. The true whites on the screen are paper white and the blacks are black with definition. The screen was tuned with Adobe Gamma.
From questions on another forum I will answer some
of them here for you.
The Pixel Qi in LCD back light on mode functions like any other LCD. My color, saturation and sharpness is just like any other LCD at the same size and resolution. In back lite off it functions the same as the LCD with back light on except less color down to gray scale.
You are not getting a sub-par LCD. You are getting a normal LCD with enhanced modes. It is a positive. No negatives. You have not lost anything to gain the other. I can read my screen with a 4 graph array in my office with the back light off from 6' away. I can read for hours in full Florida sunlight with no more eye strain than you would have from reading any other 10" screen. The refresh rate is instantaneous just like any LCD.
thanks for the photos! i didnt know they already had a PQ in a notebook already. from all the images, i'm hoping Adam will look the same. what's the highest resolution the notebook is using btw?
You need no buy it and install it yourself
1024 X 600 at 32 bit
Maker Shed
http://www.makershed.com/ProductDetails.asp?ProductCode=MKPQ01
Bought the Lenovo off Fleabay for couple hundred used. There are only a few laptops it will fit on and function correctly. Several videos on how to do it. Never opened a laptop before and I didn't break anything. Use it in my work in Florida every day. No longer have to run for shade to add notes or read something. Can sit by the pool and read RSS for hours. Add the extra memory to the S10-2 if you want a bunch of window open at once, otherwise base memory is fine. WIFI is very good for G.
Some nomenclature so at least you can sound like
you know what your are talking about.
Pixel Qi has three modes.
transmissive mode = back light on like regular laptop LCD
transflective mode = Back light turned down and good ambient light (Some say this is the best mode for reading.)
reflective = back light off. Ambient light used 100% to read the screen.
I use transflective mode when reading outside as it gives me a bit of color in the photos.
Read this site and blog and you will know what you are talking about.
http://www.pixelqi.com/
Matte for the Adam?
I thought there was not yet confirmation about the matte screen because of difficulties with green pixels, especially when the extra gap of the touch screen comes into play.
Also note that the Pixel Qi to be used in the adam is meant to be considerably better as it is the third? generation of Pixel Qi. (Maybe second by I seem to remember reading third?).
Even thougth it is very tempting to pre-order, It surely has to be worth the wait to see user reviews before going ahead and buying? I know I want one yestreday, but I am forcing myself to wait... Painful as that is!
I believe he said matte, just not how much matte
In blog when talking about matte screen he says"
"We told you how much we love Matt (that’s one reason why all the monitors here are from Dell). We have invested a lot of time in figuring out the right surface values which gives the perfect combination of 2 worlds (no reflection property of matt and scratch resistant property of glossy surface).
"It took us really long and was really harder for the manufacturers to make what we wanted. We can’t compromise on few things and this was one of them.
"(You need to open it in another tab and see it full screen). If you can see (I hope you do), you will see small green fringes and speckles. Matt surfaces don’t work well with Green colors and creates diffusion around green pixels. You Dell screens look good for two reason, one they have done good job and two, they don’t have to deal with the gap of touch screen in LCD monitors. Gaps add more refractions. Please see the next illustrations for more understanding.
"We have done a good work when it comes to both of these issues and you can observe the same in the final product".
I believe he has said the screen will be matte. It is a question of "how much matte" that is open to interpretation.
Generation
"Also note that the Pixel Qi to be used in the adam is meant to be considerably better as it is the third? generation of Pixel Qi. (Maybe second by I seem to remember reading third?)."
There really is no way at this point to figure out what generation the screens are. All she has said is that Adam will have "their latest and greatest." I have the Makershed "do it yourself" version which seems to have a wider viewing angle than what they were calling their 1st generation at CES 2010. Was this first gen. production, off the work bench, out the door" Who knows.
On one of the Qi videos they have one version they are showing off they called their "next generation" and then they go inside and get another newer version to show off. This was back in the summer.
Adam could be getting 10th generation for all we know, but at least we will be getting her "latest and greatest". I am sure we will be getting the screen they will be showing off at CES. Would not make sense for them to dis their best customer by showing off a better screen than was coming out on a product that was just starting to be shipped.
I see both of these companies going far, Notion Ink and Pixel. Eventually you may even see Pixel displays on smartphones.
TS

Light bleed - how to check it?

Hello,
I have received Google Nexus 10 and it seems like the seal was broken, which suggests that somebody else has already used it (or at least unpacked).
I guess that the only known "big issue" is the light bleed. Could somebody tell me, step by step, how to determine it? (e.g. how to load all black screen? What brightness should I use to check it?). I am trying to judge whether to keep the tablet or not.
Thank you for help,
Theriel
Try using an app like this LCD test:
https://play.google.com/store/apps/...DEsImRlLmxhcHBlLnRpbS5hbmRyb2lkLmxjZHRlc3QiXQ..
go to the pure black and then play around with the brightness (set it to max).
You'll almost certainly going to see some but this should help you decide if it's a deal breaker for you.
the darker the room the better aswell! if you are in a pitch dark room and only see little light bleed at max brightness then have a little smile to yourself and enjoy the nexus!
theriel said:
Hello,
I have received Google Nexus 10 and it seems like the seal was broken, which suggests that somebody else has already used it (or at least unpacked).
I guess that the only known "big issue" is the light bleed. Could somebody tell me, step by step, how to determine it? (e.g. how to load all black screen? What brightness should I use to check it?). I am trying to judge whether to keep the tablet or not.
Thank you for help,
Theriel
Click to expand...
Click to collapse
Check out "Backlight Bleed Test"
https://play.google.com/store/apps/details?id=com.joeleveque.backlightbleedtest
Sent from my Nexus 10 using Tapatalk HD
So what is light bleed that matters?
I know the OP's question is on testing for bleed, but want to respond to help those wondering whether what they're seeing in their tests is normal or a defect that a replacement unit might solve . . .
Starting with a couple of suggested definitions:
'Light bleed' is a significant unevenness in screen lighting/brightness that's irritating in normal use – like scalloping along the edges, or being a lot brighter or darker on one side. Separately, let's call it 'black glow' when what's intended to be jet black on a screen doesn't appear completely black.
If you search the Web for 'light bleed' and the name of any major tablet, you'll find plenty of references to this. When examining your tablet, for context do the same with your laptop, LCD monitor, and LCD TV, for all are subject to the same concerns. No screen technology is perfect. Lighting on all LCD screens varies somewhat depending on the angle you look at it, and some level of 'black glow' is normal too.
Looking at your all-black screen in a dark room with the brightness turned up can be a useful test to verify problems if you find concerns that affect normal usage. This is a worst-case-scenario video test, and when you test your other LCD-screen devices this way, you are bound to see 'black glow'.
A lot of cell phones (mostly Samsung) have AMOLED screens that don't need screen backlighting & thus don't have 'black glow' – each pixel is a light and blacks can truly be black. But these screens are limited to smaller devices – the largest are two lower-resolution 7.7" units; you can't buy a 10" AMOLED tablet. With LCD's, note that the larger the screen & the higher the resolution, the brighter the backlight (really, it's on the edge) needs to be.
There are definitely defective units out there, and some that aren't as even as others. Hopefully this adds context to the discussion and will help folks new to the issue decide whether their unit is bad enough to be worth exchanging . . .
brocco99 said:
I know the OP's question is on testing for bleed, but want to respond to help those wondering whether what they're seeing in their tests is normal or a defect that a replacement unit might solve . . .
Starting with a couple of suggested definitions:
'Light bleed' is a significant unevenness in screen lighting/brightness that's irritating in normal use – like scalloping along the edges, or being a lot brighter or darker on one side. Separately, let's call it 'black glow' when what's intended to be jet black on a screen doesn't appear completely black.
If you search the Web for 'light bleed' and the name of any major tablet, you'll find plenty of references to this. When examining your tablet, for context do the same with your laptop, LCD monitor, and LCD TV, for all are subject to the same concerns. No screen technology is perfect. Lighting on all LCD screens varies somewhat depending on the angle you look at it, and some level of 'black glow' is normal too.
Looking at your all-black screen in a dark room with the brightness turned up can be a useful test to verify problems if you find concerns that affect normal usage. This is a worst-case-scenario video test, and when you test your other LCD-screen devices this way, you are bound to see 'black glow'.
A lot of cell phones (mostly Samsung) have AMOLED screens that don't need screen backlighting & thus don't have 'black glow' – each pixel is a light and blacks can truly be black. But these screens are limited to smaller devices – the largest are two lower-resolution 7.7" units; you can't buy a 10" AMOLED tablet. With LCD's, note that the larger the screen & the higher the resolution, the brighter the backlight (really, it's on the edge) needs to be.
There are definitely defective units out there, and some that aren't as even as others. Hopefully this adds context to the discussion and will help folks new to the issue decide whether their unit is bad enough to be worth exchanging . . .
Click to expand...
Click to collapse
Mine is faintly noticeable all the time with auto brightness on. I asked for an RMA and it was 2-3 times as bad. I think I will keep this one. As of now looking at it really bothers me, but I know in a few months once this device has some wear it won't matter to me. However I am still debating on attempting to receive a refund and possibly buying it in the stores in a few months. Hmmm lol.
Thank you all for your informative responses.
I am attaching the pictures of my case. I guess I will have to return it - although you cannot see in the light and with non-black background, it is pretty annoying when the background is black and the ambient light is a bit dimmer...
What would you do in my case ? How does this case compare to your cases?
Thank you,
Theriel
my orignal device has servere light bleed on the left corner and my replacement device has servere light bleed on the right corner... 3rd one is on the way, please Google, give me a acceptable screen before the world ends!!
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
sharp910sh said:
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
Click to expand...
Click to collapse
You know its bad when its a best of the worst scenario. Lol.
sharp910sh said:
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
Click to expand...
Click to collapse
They will place another hold of the price of the device until the rma'd unit has returned to them. It would take another 7 days until the hold is released from what was explained to me. So at the moment for me they have 1k of my money on hold because the original is in route to them now and I had just ordered the replacement for the replacement!
You will have to setup a pickup or go to the nearest UPS facility to return your defective unit.
Sent from my Nexus 10 using Tapatalk HD
jjdevega said:
They will place another hold of the price of the device until the rma'd unit has returned to them. It would take another 7 days until the hold is released from what was explained to me. So at the moment for me they have 1k of my money on hold because the original is in route to them now and I had just ordered the replacement for the replacement!
You will have to setup a pickup or go to the nearest UPS facility to return your defective unit.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Yes, I was thinking that. But they do not have any of my money on hold. They did but then it was returned back?! Keep checking my account. I thought they were going to organise the collection of my old devise. Seems like i shall give them a ring. They may charge my card again!
So... what do you think about my case (see photos in the previous post)? How does it compare to the "average Nexus 10" you have/have seen? Is it "ok" or "one of the worst cases" or... ?
I am not sure if it is not worth waiting 2-3 weeks for a new tablet, as opposed to holding onto a defective one for a few years...
theriel said:
So... what do you think about my case (see photos in the previous post)? How does it compare to the "average Nexus 10" you have/have seen? Is it "ok" or "one of the worst cases" or... ?
I am not sure if it is not worth waiting 2-3 weeks for a new tablet, as opposed to holding onto a defective one for a few years...
Click to expand...
Click to collapse
Your one looks bad!
@OP: It seems the question should be whether your screen looks great to you in normal use or not. If lighting evenness irritates under normal use, *then* the dark room/full-black screen test can confirm what you're seeing. Is only time you see a funny pattern when testing the thing this way?
We can't really know if a picture taken with a typical camera in a dark room really reflects how you see the image; most cameras normally crank the gain up 'till there's some kind of funny colored image. My screen is a bit brighter in the lower right when running this test -- which I see as nothing more than an interesting detail about how the backlighting works, it's completely irrelevant to me in normal use. If your picture really does reflect what you experience, and it affects normal usage . . . yep, it's worse than mine.
The easiest way you can get context for what you're seeing is probably to run the same test on any laptop or tablet you can get ahold of -- makes sense that you don't want your tablet to come up short when compared to what you see first-hand on other LCD screens. That's probably a lot better way to decide!

AAAAAaaaaaargh! Dam u LCD Manufacturers!

Well I just got my Nexus 4 yesterday and immediately noticed that the lower part (about third) of the screen was very slightly more yellow, the whole right edge slightly more dark and overall the screen looked a bit washed out compared to other Nexus 4's I've seen in shops on display.
This is a long long running problem with LCD screens that the manufacturers probably don't really care about because most people sadly (for the rest of us) don't care enough about screen uniformity when using their phone to reject it and send it back for replacement or refund when they get a dud. It's a *ginormous* pain in the crank shaft for me because I just think it's slipshod manufacturing reinforced by people who just "make do". Anyway..... I digest....
I've already contacted Google Play to request a replacement to be sent out and will keep doing so until I a) Get a phone with acceptable uniformity i.e. uniform whites on web pages, google books, uniform solid colours elsewhere or b) I give up trying if I don't get an acceptable replacement.
I know it's possible to make LCD screens with great quality and uniformity because Apple do it and the HTC One X has one of the best screens I've ever seen. These two have, as far as I've seen also had the same issues. It seems like a *very* widespread issue and an odd one at that.
So what's the reason? Why is it happening? How can we, the consumer, make it stahp!
alsheron said:
Well I just got my Nexus 4 yesterday and immediately noticed that the lower part (about third) of the screen was very slightly more yellow, the whole right edge slightly more dark and overall the screen looked a bit washed out compared to other Nexus 4's I've seen in shops on display.
This is a long long running problem with LCD screens that the manufacturers probably don't really care about because most people sadly (for the rest of us) don't care enough about screen uniformity when using their phone to reject it and send it back for replacement or refund when they get a dud. It's a *ginormous* pain in the crank shaft for me because I just think it's slipshod manufacturing reinforced by people who just "make do". Anyway..... I digest....
I've already contacted Google Play to request a replacement to be sent out and will keep doing so until I a) Get a phone with acceptable uniformity i.e. uniform whites on web pages, google books, uniform solid colours elsewhere or b) I give up trying if I don't get an acceptable replacement.
I know it's possible to make LCD screens with great quality and uniformity because Apple do it and the HTC One X has one of the best screens I've ever seen. These two have, as far as I've seen also had the same issues. It seems like a *very* widespread issue and an odd one at that.
So what's the reason? Why is it happening? How can we, the consumer, make it stahp!
Click to expand...
Click to collapse
tbh thats a characteristic of IPS panels. You will get some form of light bleed pretty much on all IPS panels. If you don't want that, then go with a phone that has an OLED display.
onishchuk4 said:
tbh thats a characteristic of IPS panels. You will get some form of light bleed pretty much on all IPS panels. If you don't want that, then go with a phone that has an OLED display.
Click to expand...
Click to collapse
I'm coming from Galaxy S1 and that's 2 years old. It's starting to burn in quite noticeably now. The HTC One X IPS screens in shops now (I've checked quite a lot in different places) are very very good and very uniform now.
Anyone know who manufactures the HTC One X screens?
alsheron said:
I'm coming from Galaxy S1 and that's 2 years old. It's starting to burn in quite noticeably now. The HTC One X IPS screens in shops now (I've checked quite a lot in different places) are very very good and very uniform now.
Anyone know who manufactures the HTC One X screens?
Click to expand...
Click to collapse
Like I said, you can't escape it for the most part. All the phones that you see are probably at reduced brightness settings in a well lit area. Go into a pitch black area and turn the brightness to 100%, you will see either IPS glow or some sort of bleed. I've owned a couple of Dell Ultrasharp monitors and all of them have had either a little bit of bleed or IPS glow.
onishchuk4 said:
Like I said, you can't escape it for the most part. All the phones that you see are probably at reduced brightness settings in a well lit area. Go into a pitch black area and turn the brightness to 100%, you will see either IPS glow or some sort of bleed. I've owned a couple of Dell Ultrasharp monitors and all of them have had either a little bit of bleed or IPS glow.
Click to expand...
Click to collapse
Sitting right in front of a dell utrasharp, yep, true! But it doesn't bother me! Same for the n4.
I have the same "problem." I don't care.
I'm not sure understand peoples need to spend all that time and energy repeatedly RMA-ing their phone. Unless its significantly hindering the use of the device; deal with it.
Sent from my Nexus 4 using xda premium
If apple can keep some uniformity amongst it's iphone displays over manf. can (and probably do) so I voted "they don't care".
That being said my n4 has been great with minimal light bleed, same as my IPS monitors.
I voted dont no, dont care.
I don't care either. But Im color blind.
R: AAAAAaaaaaargh! Dam u LCD Manufacturers!
alsheron said:
I'm coming from Galaxy S1 and that's 2 years old. It's starting to burn in quite noticeably now. The HTC One X IPS screens in shops now (I've checked quite a lot in different places) are very very good and very uniform now.
Anyone know who manufactures the HTC One X screens?
Click to expand...
Click to collapse
Sony screen
Inviato dal mio LG-P920
My n4 is also yellower on the bottom half. I wouldn't fuss over that..its like that with every N4. If you want a perfect phone pay more and get an iPhone
Sent from my Nexus 4 using xda app-developers app
Actually mine is getting better
I dont know why
There are used to be 2 thumb sized yellowished spots at the bottom screen
Still show up sometimes when the device is hot
Sent from my Nexus 4 using xda app-developers app
El Daddy said:
I have the same "problem." I don't care.
I'm not sure understand peoples need to spend all that time and energy repeatedly RMA-ing their phone. Unless its significantly hindering the use of the device; deal with it.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Well it's that attitude that's causing the manufacturers to make phones with a "don't really care" attitude towards the quality of the display. What's hard to understand? If I want to view a white page reading books or surfing in Chrome I want all of the screen to be "white" not the top two thirds white and the bottom third slightly brighter and noticeably tinted "yellow". These phones *are* their screens - surely the thing that you're using MOST on the phone and interacting with needs to do it's job properly and display uniform colours and uniform brightness. I understand that manufacturing panels to this specification takes possibly more effort but the reason they don't seem to bother seems to be down to people just accepting any old crap that they give us. Which is your choice - but not mine and not a lot of other peoples' choice either. You might not agree but surely you can "understand"?
I notice and care.. but I have forced myself to not care any more

Users with defective screens (pink/uneven color temps), what model do you have?

I'm on my 4th phone, and this one is by far the worst. I busted out my Galaxy S4 to compare, and it's night and day difference. The S4 (also super amoled) is completely uniform color temp, and has almost zero color shift when you tilt the phone. Every 6P I've had has some type of pink to blue color gradient, and shifts to blue when I tilt it just a tiny bit forward (like everytime I'm reaching for the notification tray). I'm starting to think people with "zero issues" are either smoking the hype pipe, or having a completely different experience. All 4 of my phones are 64GB Graphite, with build dates of 10/25 or 10/27. It seemed there were a disproportionate number of 64GB Graphites reporting these issues. I'm thinking I keep getting phones from the same crappy batch(es). I'm wondering if there is any correlation between the color/size variants and these defects.
I'm considering returning the phone for good and either reordering in a month or two, or getting a 5x to hold me over until next years Nexus. I got Nexus Protect and the whole shebang with the 6P because I was planning on keeping it 2+ years.
2x bad 64gb graphites for me. 3rd one seems to be better, but not perfect. I'm not sure if I'll RMA it or not. Like you said it seems like every screen has issues and it's just a matter of how bad it is. The 3rd one isn't too bad at least.
Frost 128gb, no problem at all except for the random reboot.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
Click to expand...
Click to collapse
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
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Click to collapse
Mine had the freeze and reboot issues. Did it 7 times in the span of 5 days. Put it on safe mode and still rebooted. Factory reset the device and clean install of apps and rebooted once. After that one random freeze, the device hasn't had one in 48 hrs and counting but still rma'd for a new device to make myself feel more at ease knowing that there is no internal hardware issues.
Sent from my Nexus 6P using Tapatalk
Not had any reboots at all but my 3 phones had increasingly worse displays. Alu 64gb, manufacturrd 18/10, 28/10,28/10. The original 18/10 was the best of them all but still not good with pink hue on the left side of the screen.
Sent from my Nexus 6P using Tapatalk
subhani said:
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
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I also have the color shifting, but this is probably caused by the tempered glass screen protector. anyway, I always look a the device with an angle of 90 degree.
Thanks mods for cleaning up the hate speech. It amazes me people think we should be grateful and accept any crap Google ships. The way QA works, it's not an issue unless the customers make it an issue. If Google can save money and use grade B panels, and their customers don't seem to mind, then next year they might use grade C panels.
This is what my 6P looks like on the google homepage at normal brightness levels: https://goo.gl/photos/z77YPDta247Jh3Zt5
Last I checked, there is no gradient on the google homepage that goes from pink to green. And if you're curious, here is what that looks like next to a Nexus 5X: https://goo.gl/photos/3huN7dPbeBKqrodf7
Every one of my 6Ps has a color gradient when looking directly at the screen. That's not taking into account the crazy rainbow effect when you tilt the display just a few degrees any direction. I had multiple Galaxy S4s, which also have a samsung amoled screen, and they are all completely uniform and have close to zero color shift at normal viewing angles.
So to everyone that thinks we are just picky @#[email protected], in all my years and hundreds of consumer electronic devices I've owned, I've only ever RMAed two other devices: a plasma TV that buzzed like a bumblebee, and an og PSP that had dead pixels and completely outrageous back light bleed.

Fix uneven/yellow screen with intentional burn-in

So I was on my 2nd Nexus 6P and like the first it had an uneven screen. Normal/slightly pink at the top and at the bottom it's more yellow. Instead of returning it I've decided to try and fix the yellow tint by intentionally causing a burn-in on the over-enthusiastic green pixels in the bottom half of my screen.
To do this I flashed a kernel which unlocks the high-brightness mode of the display, the awesome EX kernel, set my screen timeout to 15 minutes and left the display turned on for 3x15 minutes in high brightness mode with a black-to-green gradient open full screen in the Photos app (absolutely nothing else on screen). After each of the 15 minutes I checked the progress, after the 3rd time I considered it done. I'm happy to report that this has nearly eliminated my uneven screen problem.
So far I've seen no ill effects, just a nice even screen.
I used this black-to-green gradient that was a close match to where my screen was yellow. My first 6P had a different pattern of yellowness, so that would have required a different gradient, more like black-green-black.
Interesting, the normal slightly pink at the top transitioning to yellow at the bottom describes the screen on my original nexus 6P and it's replacement.
I'll look into giving this a try as well.
I´m not sure if something like this could be considered as a defect. If you look at a very high angle, you might see some sort of "rainbow effect" on the screen. You should be careful about "burning in" Pixels in a Amoled screen. High brightness will wear out the LEDs faster than you think. At least this is how I remember my old Samsung Galaxy S3 but maybe Amoled technology has improved a lot.
Gorgtech said:
I´m not sure if something like this could be considered as a defect. If you look at a very high angle, you might see some sort of "rainbow effect" on the screen. You should be careful about "burning in" Pixels in a Amoled screen. High brightness will wear out the LEDs faster than you think. At least this is how I remember my old Samsung Galaxy S3 but maybe Amoled technology has improved a lot.
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I can't really comment on if the OP's method is safe or not, but it is worth noting that the gradient/tint change is noticeable even when viewed straight on under normal use, such as browsing etc.
It could sort of be likened to the old TN based flat screens from a number of years ago where the top and bottom looked slightly different colours, however a lot of this was down to narrow viewing angles. I'm wondering if the same applies to the specific AMOLED display used by the 6P as well.
The AMOLED screens on my Moto X 2nd Gen and Moto X Force don't have the same problem.
I have a slight purple tint too on the screen but it is only visible on a white background. It does not bother me, if you set a higher brightness it is barely visible. Maybe all Nexus 6P have this sort of display and you simply have to live with it.
Azarin said:
I can't really comment on if the OP's method is safe or not, but it is worth noting that the gradient/tint change is noticeable even when viewed straight on under normal use, such as browsing etc.
It could sort of be likened to the old TN based flat screens from a number of years ago where the top and bottom looked slightly different colours, however a lot of this was down to narrow viewing angles. I'm wondering if the same applies to the specific AMOLED display used by the 6P as well.
The AMOLED screens on my Moto X 2nd Gen and Moto X Force don't have the same problem.
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Would you happen to have a before image for your screen? I would like to try this on my phone but can't say for sure what exact color the uneven section is. Most of the screen seems to have a pink tint that fades into a green/yellow tint in the bottom left corner. I don't want to stress the wrong color accidentally.
Can you post before and after pics of your screen please?
Gorgtech said:
I have a slight purple tint too on the screen but it is only visible on a white background. It does not bother me, if you set a higher brightness it is barely visible. Maybe all Nexus 6P have this sort of display and you simply have to live with it.
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Its a well known characteristic of samsung AMOLED screens. Samsung users have been complaining about this for some time. Its actually worse on the sgs6. But more brightness will make it less noticeable. Honestly, if you forget about it and stop focusing on it, you will stop noticing it.
Yeah I understand some are really bad you should send it back.but if its slight. There's no.point obsessing about it. It takes the joy away from using the phone
android4life92 said:
Yeah I understand some are really bad you should send it back.but if its slight. There's no.point obsessing about it. It takes the joy away from using the phone
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It's impossible not obsessing about it since the display is very thing you look at when using a phone, people wouldnt tolerate if it was an LCD, dead pixels or any other defect at the advertised price, but since it's amoled we should be expected that these errors occur.
The issue on slight displays is that the screen is uneven on white, so its impossible to ignore on web browsing and how dark ui and gapps is not provided by Google, I would prefer it to be slightly pink/blue all over not half so you won't notice it.
Not meaning to rant and whine but consumers shouldn't have to accept this or fix the issue themselves, when I show the phone of friends, they notice the inconsistent white background and are shocked when I say its something you have to live with, the features are not going to outweigh the display issue
The joy of the phone is still there, just wish they implement quality control.
I complained about this on my Nexus 6. Ended up buying and returning a total of about 8 phones from various stores until i found the "perfect" one. Its incredibly irritating when you can notice it and its the first thing you see when the pixels light up. Some people may care more than others but im not willing to compromise anymore. AMOLED displays look great, but LCDs seem to have a better yield or QA. I was of course down voted and flamed about this. Good to see people starting to take action against garbage quality AMOLEDs.
ariekanarienl said:
So I was on my 2nd Nexus 6P and like the first it had an uneven screen. Normal/slightly pink at the top and at the bottom it's more yellow. Instead of returning it I've decided to try and fix the yellow tint by intentionally causing a burn-in on the over-enthusiastic green pixels in the bottom half of my screen.
To do this I flashed a kernel which unlocks the high-brightness mode of the display, the awesome EX kernel, set my screen timeout to 15 minutes and left the display turned on for 3x15 minutes in high brightness mode with a black-to-green gradient open full screen in the Photos app (absolutely nothing else on screen). After each of the 15 minutes I checked the progress, after the 3rd time I considered it done. I'm happy to report that this has nearly eliminated my uneven screen problem.
So far I've seen no ill effects, just a nice even screen.
I used this black-to-green gradient that was a close match to where my screen was yellow. My first 6P had a different pattern of yellowness, so that would have required a different gradient, more like black-green-black.
Click to expand...
Click to collapse
This post is old but I wanted to try this nonetheless. You can't just burn in or wear out the pixels in such sort of time no matter what. 45 mis is not enough to cause such an effect. I tried it as I have a screen with the same exactly issue but there is no change. And I did it for far more than you. I let it all the night long for 3 days. There was no change. I don't think you can fix this issue this way (or any other way)
You guys keep saying "AMOLED issue". I bought 6p after having OnePlus X - it has AMOLED without any issue, it was perfect screen! Nexus 6p is great phone, but screen really bothers me... I hate, but I need to replace the phone. And I am not sure whether I will get a good phone or not. Support told me that if I would ask for replacement - they could send me a refurbished phone. Only buying new will give a new phone. I can still return it as I have it for few days...
mariojas89 said:
You guys keep saying "AMOLED issue". I bought 6p after having OnePlus X - it has AMOLED without any issue, it was perfect screen! Nexus 6p is great phone, but screen really bothers me... I hate, but I need to replace the phone. And I am not sure whether I will get a good phone or not. Support told me that if I would ask for replacement - they could send me a refurbished phone. Only buying new will give a new phone. I can still return it as I have it for few days...
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Click to collapse
Hey,
Seriously, a refurbished device just after a few days? Like you had it for 10 months, lol? Is it Huawei?
Escalate the case to a supervisor and don't give up until you get a "proper" new phone!
Good luck...

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