[Q] Venue Pro Won't send SMS - Venue Pro General

I have just bought a brand new (unlocked) Dell Venue Pro. It had Windows phone 7.5 pre installed and I have installed all the updates. After I finished setting up my account and settings, checked the marketplace... I tryed to send an SMS - and got a nasty suprise. The phone won't send any SMS messages to anyone. It receives them OK, it can make calls, use data connection and everything but it won't send a damn SMS. When I go to the messaging settings, the messaging center number isn't there. When I enter it and tap save, the field just goes blank again. I have tryed rebooting the phone and reseting it from the about menu but it still won't send an SMS.
So I tryed a different SIM card (the same provider) and here the message center number was entered and the SMS was sen't successfully. So why won't it work with my SIM card?

Settings - > cellular -> edit apn
Set your apn info from your provider.
Also next time search the forums first. There are already a few threads about this

I think that you need to read my question again. NOT MMS! I have trouble sending SMS messages. And those don't need the APN - which is set and the mobile internet is working.

I've seen SMS get screwed up when the MMS settings arent set. The only other possibility is that you need some AT commands sent from your phone.

I have just tried the logical step - I sen't an MMS. The MMS was sent without any problems and was delivered to the other phone. But the damn thing still won't send a bloody SMS.

Call your provider up and have them activate sms on your sim card.

I don't see any reason why they should be deactivated. If I stick my SIM card into my old Motorola Milestone I can normalny send SMS messages.

Well I fixed it. It took a little bit of magic but it is working now.
I took the SIM card out and inserted it into a cheap samsung dumbphone and changed the SMS centre number to an incorrect one (if I entered the correct number it didn't show up), then I inserted it back into the Dell and the incorrect number was shown in the settings. So I changed it into a correct one and this time it remembered the number. So everything is working now.

I have same issue
I tried the SIM trick, I did manage to change the number in a dumbphone, but I still could not read or change the message center number in the DVP. I just did the latest update through zune yesterday, but that had no positive effect.
Any other suggestions? Maybe a hard reset?

Related

Replying to a text message?

Maybe it's just me with the problem, but when someone text messages me, and I press on the Reply icon, the reply won't go through once I send it. I manually have to go through my phonebook, find the person, and choose to text message them from there.
Anyone else having this problem?
This has happened to me with previous phones, I do not think it is a problem with the Magician...
The problem occurred on my SE P900 because the person who sent the SMS had a setting on their phone "Reply via same Message Centre" in their SMS settings. Seems some phones do not respect this setting (and reply using the default message centre number) meaning the text message is sent sucessfully... however, some phones (the P900 being one) do, and try to reply to the text using the SMS message centre number that the original text was sent via.
Now, this doesn't normally cause a problem, however, if you are on a network which has various message centre numbers (for contract, for pre-pay etc) then this is where the trouble can start.
O2 - UK is one of the offenders. They have a message centre number for contract users, and one for pre-pay users... however, for some unknown reason, they bar you from sending a text message via the other message centre... so, when my friend, with her Nokia 3410, on O2 pre-pay sent me a text, I couldn't reply to it, however, I could go in and make a new one and send it fine.
Ironically, I could reply to texts from other friends on completely different networks no problem, and I could reply to friends on O2 contract no problem!
Well, there's the theory... your situation might not be the exact same...
But anyway... the solution is to inform your friends to find the setting (in SMS settings) on their phone that looks like "Reply via same Message Centre" and set it to NO.
(Also note, Nokia 3410's sometimes do not have this setting available on them! I think the setting is stored on the SIM card, maybe, so you'd probably have to switch the SIM to another phone, change the setting, and switch it back.)
works for me if i delete all but the phone number in the "To" field after i choose "reply"

No voicemail SMS messages any more...

Hi all,
This topic started in 'general' but would be better placed here. If anyone has any more input please reply here - I think this is currently the biggest problem with the out-the-box v1605.
http://forum.xda-developers.com/viewtopic.php?t=57199
Cheers - Rich
I sent an email to HTC today and they told me there is no update...
This is still an issue
It apparently seems that the problem is only for Vodafone or Vodafone Group (SFR for example) users.
Any update on this issue ? This is really annoying....
Nothing I have heard yet. Apparently 242 mail notification works - but to sign up for this you have to get a code sent as SMS - and guess what - this SMS never turns up too!!!
R
I upgraded to the new HTC ROM but this has made no difference to the voicemail SMS issue
R
You can register at http://www.vodafone.net where you can set your alerts to be delivered by SMS. You need to enter your phone number for it to send a service SMS containing a passcode to, so you need to have your SIM a phone that you can get them on, ie not your v1605!! Once you've done that, you can put your SIM back into your v1605 and you'll then get SMS alerts for your voicemails and even the little answerphone icon in your top bar!!
Credit: boyo69 at Modaco
I have finally taken this to the step of raising a technical ticket with Vodafone. After 3 days they came back to me saying it was definately the v1605 handset However, in order to try everything they are replacing my 5 year old SIM with a new one to see if that helps.
Hopefully this will at least solvev the problem of the vodafone,et registration SMS messsages not making it to my SIM no matter what phone it is on. At least then I can move to 242 instead....
rakh1 said:
I have finally taken this to the step of raising a technical ticket with Vodafone. After 3 days they came back to me saying it was definately the v1605 handset However, in order to try everything they are replacing my 5 year old SIM with a new one to see if that helps.
Hopefully this will at least solvev the problem of the vodafone,et registration SMS messsages not making it to my SIM no matter what phone it is on. At least then I can move to 242 instead....
Click to expand...
Click to collapse
as Matho indicates above, i have the v1605 as well as the Tytn and i have subscribed to 242 which now gives me voicemail text and icon.....
follow my thread indicated above, it's not the sim, it's the way the hermes variants handle the 'silent' sms texts that vodafone use for voicemail on their older 121 service
with 242 you can still even dial 121 from home or abroad and still pick up the same messages!! the voicemail icon and text service on 242 is much better than text or (annoying) dial every 3 seconds with vodafone 121
This is driving me mad - could not get the vodafone.net registration to work (it never delivers the autentication SMS) and my 121 has now also stopped 'alerting and delivering'. Vodafone sent me a new SIM but this has had no affect. I have tried the new SIM in a K750i but nothing. However, put my other (personal) vodafone SIM in my TyTN and I get the authentication SMS through straight away??? Could this be something to do with my main number being a business number and not a personal one?
rakh1 said:
This is driving me mad - could not get the vodafone.net registration to work (it never delivers the autentication SMS) and my 121 has now also stopped 'alerting and delivering'. Vodafone sent me a new SIM but this has had no affect. I have tried the new SIM in a K750i but nothing. However, put my other (personal) vodafone SIM in my TyTN and I get the authentication SMS through straight away??? Could this be something to do with my main number being a business number and not a personal one?
Click to expand...
Click to collapse
I know it will not help, but my vodafone sim was also a business one and it worked 1st time
I haven't looked, but is there a way to repeat the signup process by selecting a 'forgotten password' option on the vodafone.net site? then put the sim into your k750 just at the point that the site sends out the sms confirmation.....I used a windows smartphone to get my sms so if you can get it on that I am sure the k750 will !
I hope you can get it work, it is a fantastic service
The problem is the same with all operators, it is a problem on the ROM. The only solution will be a ROM upgrade...
Suddenly at 22:00 last night I had 7 SMS messages come through - each with their own authentication string!!! Some 10 hours after my first attempt of the day. I went back to vodafone.net and registered again - worked first time. I am not ure if Vodafone did anything or maybe my new SIM neeed some time????
ALSO - it worked using the TyTN to recieve the authentication SMS - did NOT have to use another phone! I now have SMS notification and the *new* voicemail icon - excellent!
Rich (much happier)
Most excellent advice !
Subscribed last night and get text messages and the voicemail icon, even when roaming abroad now too !
Thanks all.
Just to add my two-pence worth to this subject.
I've just spent ages trying to sort out this problem!
I've got a v1605 on vodafone.....
I signed up to www.vodafone.net email, fax and voicemail facility (and managed to get the security SMS through ok) and all was looking good with my new mail/voicebox until I left myself a voicemail.
I got a SMS through saying I had a new voicemail to listen to, and the little O_O......I phoned 242 (or hit dial on the popup message), and was told I had no new messages :shock: - and as previous people have said the notification O_O wouldn't go away!!
As I soon discovered, dialing 242 on my mobile wasn't going through to the new service, it was going through to my old voicemail. If I dial my new voicemail box number (0788... number which I was given when signing up to vodafone.net) and press 9, and enter my PIN, I was taken through to the CORRECT mailbox, which had my message in it. After I heard that, the notification icon on the phone disappeared.
So for some reason dialing 242 isn't going through to the correct mailbox....I'm wondering whether this is something which will take a few hours to resolve.
I'll try again tomorrow, but if anyone has a solution let me know
Cheers people
you need to change the default number in the phone options.
goto phone, options, services, voicemail,get settings
in the voicemail box, I had 121 and still have but it seems to go through fine if it is on 242.......
each vodafone customer has a unique mobile number for answermachine but we can all access via 121 or 242....it was designed to use abroad when 121 was not always available, but most countries now support the use of 121 / 242
but, you may have noticed when you signed up at vodafone.net that you were given a new answer number (i think you can check it on the log in page).....if you are travelling where you can't get 121/242 or simply you have got used to entering your pin, put the new number in the voicemail settigs box in the phone app
hope it helps!
I updated my voicemail number to 242 in the phone settings.
I just tried 242 again, and it still goes through to the OLD 121 voicemail.
Hi Guys, i do not have a vodafone subscription so i don't have your problem. But i know there is some feature in wm5 where you can use incoming sms messages that meet given filter criteria to trigger a send/receive for an email account and collect your mail. thus an sms notification for new mail can be used to create a form of pushmail. if the sms message meets the filter criteria, you will never see the sms message. it just starts silently to get your email
on this link http://www-rocq.inria.fr/who/Arnaud.Porterie/projects/PushMail/
you will find a program that can make these settings. Could it be the case that on your phones this sms filter is activated by default for sms messages coming from your voicemail number but with no action attached to is. this could explain why messages vapourize
if this is the case perhaps you could switch this feature of with the program in the attachted link.
I have managed to get the Voicemail SMS Alerts to work.
I followed the link and regsitered and i recieved the sms with the code on my Voda Tytn and it did say it will take upto 24 hours.
I tested it and left a VM and it still did not work.
As i had errors, i ended up reflashing my phone again with the latest dopod version and did not modify the extended rom.
as soon as it booted up, i got the alert and it seems to working fine now.
I also managed to get all the Vodafone Connection Settings Back.
Use :
Vodafone_Contract_UK_PPC_V2.0.CAB
http://forum.xda-developers.com/download.php?id=6777
This will setup your GPRS, 3G MMS etc.
Try this..
http://forum.xda-developers.com/showthread.php?t=287014

[MMS/SMS] messed up - solved

I don't know if anyone else has encountered this problem, but it seems to me my SMS/MMS manager is messed up. I had a SMS conversation with 2 contacts and they received all my messages at once, 3 times.. I also received several errors at once "message could not be delivered, stored as concept" (needed to press 10 times OK). I received a MMS but couldn't download it (mms worked perfect with my previous phone). I sent 3 MMS's, but only the first one was received. When I try to open "sent items" my manager "blocks" (and does weird things when I keep scrolling down), but I can go back to the other folders. Is it normal that every message I sent is stored in Outbox?
Another q, how can I display "time" in my topbar? I know it was possible with my P3600, but since HTC Home it's a bit difficult to find this (non-existing) option.
Thanks.
I don't have this problem with my Snap - I have an unlocked HTC-branded device (not obtained from a network provider), OS details as per my signature. You?
To get the clock to show in the Windows Mobile Standard icon bar you need ClockOnTop.exe - there's no facility to put the time and date there otherwise (as you could with Windows Mobile Professional).
See here.
Thanks, I got the clock installed now.
I also have an unbranded HTC device. ROM: 1.19.404.1, Radio: 3.45.25.30A.
So you can access "sent items" without a problem? And your outgoing messages, are they stored in "Outbox" or "Sent items"?
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
SOLVED!
Svenitos said:
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
Click to expand...
Click to collapse
Allright mate
You got it solved!
Thread can be closed
Well I had the same problem and it was really screwed up, my settings were listed and applied. That night it sent my messages time after time to all the contacts I sent messages to previously. I thought there would be something wrong in the network but my operator ensured me the messages originated from my device at a +- 10 minute pace.
I contacted HTC support in the Netherlands, I was told to do a hard reset and it was fixed. I recommend hard resetting all new Snap devices upon first use to eliminate this problem. I also received a message from a fellow new-Snap-owner who had the same problem, so watch out with this as it will tear up your phone bill!
My Snap is unlocked HTC branded and everything else seems perfectly fine!
Thanks for the clockontop tip btw!
ozone unlocked
does anyone know what i need to do to add mms settings or how to unlock these settings ,when i go into the settings everything is greyed out new edit etc,i have all of my other settings done internet etc im useing this on tmobile and i have wm 6.5 onit email me at [email protected] if anyone knows.

HELP - new HD2 voicemail status icon stuck

Hi,
Hopefully one of you guys may be able to help.
I've just upgraded to a HD2 from my old Diamond. It seems ever since I've had this handset (3days now) there's a status icon always showing that I have a voicemail but when I check I have none and neither do I have any messages in the 'voicemail inbox'.
Tmobile have re-created the voicemail box which cured it for a few hours only for it to come back!!!
Tmobile are suggesting that my SIM card is too old and needs replacing. Before I go and do that has anybody here had a similar problem and maybe found a solution?
Cheers.
hiya,
did you get this sorted? im having the same issue
Voicemail stuck
It seems (I think) that if I leave myself a message and then go into voicemail, clear it but stay on the line until the voicemail icon disappears then its cleared but only till the next time I reset the phone and then its back! Best I've got so far...and haven't got the SIM replaced yet but I think that seems doubtful anyway!!
It seems it may be a 'feature' of the ROM I have (1.43) but I'm a little loathed to update the ROM as its tied to Tmobile. What ROM are you?
Cheers,
John
I have exactly the same issue with an Unlocked Toshiba TG01 (originally on Orange) running Windows Mobile 6.5, on T-Mobile UK.
It's rather annoying
Give your service provider ( t-mobile, orange, o2 ect) a call and there can reset your voice mail box.
There will leave you a message and then you hear it and delete it and restart the device and the icon disappears
Hope that works
I have this problem now - I had a voicemail from my old provider and didn't pick it up.
Now got a new provider and the voicemail icon is stuck. I can't get a reset though as my current provider doesn't even offer voicemail!!
Any ideas?
Same Issue
I've got an AT&T HTC Pure and I use YouMail.com.
I have no saved messages, no current messages. I've tried adding a message and deleting it and stil the phone says I have 1 new voicemail.
I have even hard-reset the device and no change. Oh, yeah, I also tried changing the voicemail info. back top AT&T. Still says 1.
Very frustrating.
I have a different problem.
Whenever I get a voicemail I cannot access it by calling my number.
Help please.
Hello
Who is you network service provider
THanks
Try this:
For the longest time my HTC Touch Pro has told me I've got a voicemail, but it's wrong. I don't. It somehow got out of sync. The phone has a way to reset the voicemail indicator, but it's buried pretty well. How to reset the voicemail indicator of your Windows Mobile 6.1 device:
1. Hit the "Phone" button like you would to place a call.
2. Instead of dialing the number, tap "Menu".
3. Tap "Options".
4. Navigate to the "Services" tab.
5. Choose "Voicemail" from the list box.
6. Click "Get Settings..."
7. Hit the "Clear" button.
8. Press "ok" to close the window.
Your main screen should reflect this action immediately, and should not indicate that you have a voicemail!
Click to expand...
Click to collapse
or
Hello,
Thank you for the instructions, however, my HTC 8925/WM6.1 does not seem to have any sort of "Clear" button, it just shows two textboxes, one with the SMSC number and the other with my VMB number.. The only options are to change/clear those text fields or click the "OK" box..
If anyone else has had the same issue, here are some workarounds:
Registry:
HKLM\Software\OEM\PhoneSetting\HiddenDeleteVM = 0
(DWORD, enables the "clear" button if it's not visible)
You can also go in and manually set the count:
HKCU\System\State\Messages\vmail\Line1\Unread\Count = 0
(DWORD, set it to 0 to clear the VM indicator once and for all)
Hope this helps!
^_^
-A-
Click to expand...
Click to collapse
DrQuincy said:
Try this:
or
Click to expand...
Click to collapse
doesnt work !!
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Asquared said:
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Click to expand...
Click to collapse
i dont think voicemail are stored on sim cards !! are they ???
backlashsid said:
i dont think voicemail are stored on sim cards !! are they ???
Click to expand...
Click to collapse
I didn't think so either, but I gave it a try. I think the problem for me MAY have originated from my initial use of Visual Voicemail. I had no problem with either the "phantom" New Voicemail alert or the 129 text message when I initially started using my HD2. These problems arose for me after activating Visual Voicemail. Maybe it's that application which initially stored the vmail on the SIM (leading to a continuing New Voicemail alert when I thought I'd erased or saved all incoming voicemails), and the text message was the (Visual Voicemail) system's way of trying to let me know that I still had a voicemail message on the SIM??? Whatever may be the case, the method that I described in my post has worked fine for me. No more new vmail alerts when none in fact exist, and no more 129 text messages

[Q] Cannot send text messages HD2 WP7

Hi, after some months of using WP7 (Mango) on my HD2, last few days something with the text messages is wrong, I cannot send SMS, and the problem is with the SMS Center number - the number is gone and I cannot add it again, when type the number and click Save, it goes away !?
Anyone with solution without resetting the phone?
Thanks,
opssss....no answers??
did you try run Connection Setup?
dxdy said:
did you try run Connection Setup?
Click to expand...
Click to collapse
The problem is not related to the Connection Setup, I fixed it by this way:
Insert the SIM card in some Nokia phone and add manual the SMS center number, save it and now everything works (this number is stored in the SIM card's memory).

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