Got out of my Sprint contract ETF free!!! - EVO 4G General

Hey guys,
This isn't a thread to give instructions on how to screw Sprint over, nor is it how to get out of yours. I'm just telling you that they let me out.
I cited the fact that my service is miserable, with really low speeds, along with the fact that their new agreement with Lightsquared means that my EVO will never be able to get their 4g service, which I was promised when I signed up. They agreed with my position, and said that if I returned my phones when I left, they would waive the ETF, which I think was very fair of them. Like I said, I wasn't out to screw them over or get over on them, which is why I'm returning the phones to them. They gave me a full month to find new service as well.
Just wanted to tell everyone this so that if you're having a similar situation with service and want to switch (and aren't greedy!!!), Sprint will work with you. That being said, I'll miss this forum when I switch, and all the great Devs. I'm switching back to Verizon, and getting myself the new HTC Rezound, which I hear is phenomenal, along with beautiful Verizon 4G!!!!

I got out of my ETF in June, citing the same reason, slow 3g speeds. I do not have to turn in my phones to sprint, that seems a little shady to me. YOU bought the phones, YOU own the phones. You should NOT have to give them back, you have no reason to, they are YOURS.

Good idea, I'm getting near that move myself. It is rather silly I own a 4G phone that has never and will never see the use of 4G, considering it was sold as such.

Wonder if I can use that to force an upgrade in January. Dropping Premium really sucks, because now I'm stuck with a phone that will never see 4G or be able to get LTE, probably, until Jan 2013.

sitlet said:
I got out of my ETF in June, citing the same reason, slow 3g speeds. I do not have to turn in my phones to sprint, that seems a little shady to me. YOU bought the phones, YOU own the phones. You should NOT have to give them back, you have no reason to, they are YOURS.
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Honestly, I would have liked to keep the phones and sell them, but I don't think it's unreasonable for them to ask for them back in exchange for waiving the fee. That's what the ETF is there to prevent. Otherwise, they would have given me a $500 phone for $99 bucks, and I could just cancel my service and sell it. I think it's a fair offer for letting me out of my contract after only 4 months, and that's why I took it. I was surprised they let me out at all.

Amazon Wireless has all phones for a penny today for new activations, so I grabbed two Rezounds for 2 cents, and activated my new Verizon account!!!!

Going to need a new handle.

I have my Evo and with an AOSP Rom, my 3G is pretty solid, and I am in Bethpage.
Where on LI are you that your 3G is slow?

I live in North Bellmore, and got no reception in my house until they sent me an Airave, and I go to SUNY Old Westbury, where there is literally no reception whatsoever. I have to force roam on Verizon's towers, and that only gives me 1x unless I do the PRL hack. I shouldn't have to pay Sprint to roam on Verizon's towers on 3g, when I can get a better phone, and get Verizon 4g for just a bit more.

Yeah, once you go north of the LIE or NSP, the service blows. I am shocked that the service is bad in NB. My father lives in Wantagh right off of Jerusalem and I still get solid speeds. Just as good as his Droid X2.
Good luck with the Rezound. It's a sweet phone and VZW service is great, just really expensive compared to Sprint. See if SUNY Students get some kinda discount from Big Red. More often than not, there is some sort of price break offered.

I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.

I'm going to give them a call tomorrow and see if I can work something out with them. With full bars of 3G it takes, literally, 1.5-2m for my Facebook home page to load. It's beyond abysmal. Add to that the fact that 4G is listed on their map as everywhere in my town (and yet I've been able to get one bar of it one time anywhere around here) it is useless.
I have no problem handing my phone over, I just want out (especially since Rezounds are $.01 right now ). We'll see, I s'pose.

Evo4gLI said:
I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.
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When i was talking to one of the business sales reps last year, he mentioned that LI east of Rte 110 should be LTE enabled by Q1 2012. Not sure how accurate that info is, but that would be great to have it so quickly.

Evo4gLI said:
I had Verizon before I switched to Sprint in June...Their service is great. I get a 19% discount through my job, and they said they'll put that back on for me once I activate the phones. Nice to get $30 off a month, makes it a bit more reasonable, plus all of Nassau County is 4g enabled. Suffolk County is still only 3g though, which is a bit of a bummer, but w/e....I'm not there that much.
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I haven't had any problem either. I get a pretty fair discount so I can't complain.

Just got off the phone with a retention supervisor and they could not wave the ETF due to data speeds because there was not any guarantee of speed in the contract. I have 15 months left on my contract and I've been with them for 4 years. I am switching to Verizon because it is a lot better in my area. They did offer me a one-time $25 credit but i refused it out of principle. They should let people who want to leave go when they KNOW they cannot compete with verizon. Slowly Verizon will slow down from overuse and the system will balance. Contracts are evil /rant

Just got off the phone with a retention supervisor and they could not wave the ETF due to data speeds because there was not any guarantee of speed in the contract.
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Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.

sitlet said:
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.
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I too do not want to "rip-off" sprint but this applies to anywhere where the coverage map says I get coverage, correct?

Sprint just cancelled my services ETC free due to excessive roaming.....go figure.
Sent from my PC36100 using XDA App

slimno19 said:
Sprint just cancelled my services ETC free due to excessive roaming.....go figure.
Sent from my PC36100 using XDA App
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So what network are you on now? You still have the pc36100 tag.
Sent from my htc evo using tapatalk

sitlet said:
Yes there is, the contract guarantees 3g speeds between 600kbps and 1300kbps when you are within sprint's coverage area. Call back and speak to another retentions rep, or email [email protected] with your situation, and you will get a callback from a rep from his office within 48 hours.
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Can you provide a source for this? I am getting 2-8 kilobytes per second where i live using sprint. I am already up to 66 gigabytes of roaming data this month (and 30 last month) so I'll probably get kicked soon anyway, but it'd be nice to get out faster. I've called them complaining and trying to get out etf free 3 times and I dont think one more call is going to help without the exact quote. Thanks a bunch.

Related

Can I Vent about AT&T!!!????!!!!

So, I ordered my nexus one with a contract from Google when the phone came out. I was not in a contract with AT&T and had not been for more than 2 years. When the service switched (ported my number) I called AT&T and confirmed that my service was canceled. Everything is all good. Well, a month later I got a bill from AT&T for a full month.... I called them and they said that since I was a week into my billing cycle they billed me for the FULL month and would not, will not, & cannot refund the time I could not use the phone. I called a few times and spoke with management (I was polite & professional the whole time!).
I then contacted my credit card company for the amount I thought I shouldn't have had to pay. Card Company gave me a temp credit. Few days later AT&T gave the amount back to me that I was seeking and the card company reversed my credit. All good I though. Then I received an email from AT&T saying I have a past due amount. THE EXACT AMOUNT THEY GAVE ME BACK!!!! So yeah, they gave me the money I was seeking and are now asking for it back???? I have yet to call them but it is due on the 19th.
This is one reason why I left AT&T. And they have the best reception in the area. I still left them and I get this kind of crap after being a loyal customer since 03. Stupid company.
Just wanted to Vent!
Thank you!
LOL, I still owe them like 300 bucks, most likely won't ever get it. With my android phone, I send them to voicemail when their collections company calls me ha.
Is there any phone company that is not a big jackass? I mean big 4 (Verizon - Lock down high way / even bigger jack ass, ATT - jack ass, Tmobile - their N1 pricing is wack, sprint - bad and slow service) I mean come on whatever happens to honest bunsiness???
I tried the iPhone 3GS on AT&T for a couple of weeks but cancelled without issues. Only had to pay a restocking fee and a prorated fee for what airtime I did use. My cousin did the same, but they charged her the restocking fee, the prorated amount, AND an ETF! And she cancelled during the remorse period! Took a couple of months for her to get everything straightened out, but it was a major PITA for her.
Actually Sprint is not bad at all from what I've heard from colleagues. And their pricing is extremely aggressive! I'd never leave a GSM carrier though.
mazzarin said:
Actually Sprint is not bad at all from what I've heard from colleagues. And their pricing is extremely aggressive! I'd never leave a GSM carrier though.
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Agreed... the only reason I haven't considered switching to Sprint thus far is because I would prefer GSM, but more imporantly LTE in the future...
uansari1 said:
Agreed... the only reason I haven't considered switching to Sprint thus far is because I would prefer GSM, but more imporantly LTE in the future...
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If you live in a Wimax area, Sprint's Wimax will be available on phones by this summer. It'll be about a year for LTE devices to start popping up for verizon. If you change your device every year, then you won't miss anything.
I'm not to worried about LTE right now because I have to get a new phone with in the next month or so. I wanna keep it for more than a year so LTE is two device's away, one now and one 18 months from now at the earliest.
Can anyone confirm is sprint still cancels contracts that exceed 5gigs. Easy way out of a contract when LTE comes out.
FWIW, its not just AT&T, its all of them.
I love AT&T and refuse to switch to anyone else. That being said, in November, I switched to VZW for the Droid. I had it 10 days and was miserable so I cancelled and switched back.
Needless to say, VZW has still yet to send me back the full amount they owe me for the rest of the month I paid for and never used. This is now 4 months later.
NexusX said:
Is there any phone company that is not a big jackass? I mean big 4 (Verizon - Lock down high way / even bigger jack ass, ATT - jack ass, Tmobile - their N1 pricing is wack, sprint - bad and slow service) I mean come on whatever happens to honest bunsiness???
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TMobile has nothing to do with the Nexus One pricing
If you want to *****, then ***** about Google's pricing scheme. TMobile is a business and when the day is over they need to make money... so they cannot just hand out Nexus Ones and take a hit for each one they sell.
deekjx said:
If you live in a Wimax area, Sprint's Wimax will be available on phones by this summer. It'll be about a year for LTE devices to start popping up for verizon. If you change your device every year, then you won't miss anything.
I'm not to worried about LTE right now because I have to get a new phone with in the next month or so. I wanna keep it for more than a year so LTE is two device's away, one now and one 18 months from now at the earliest.
Can anyone confirm is sprint still cancels contracts that exceed 5gigs. Easy way out of a contract when LTE comes out.
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I just left Sprint and can say that I haven't seen anyone successfully get out of a contract for that as far back as I can remember. A more successful way was to go into a Sprint roaming area and burn through minutes. The contract itself states that if you use > 50% of your minutes in roam they have a right to terminate your contract. On most phones you can just set it to Roam Only and then call movie phone or something similar and just let it run during the unlimited periods. It may take a few months but they generally send a letter stating they will terminate your service as you will end up costing them more than they are making from your plan in roaming fees to their roaming partners.
However, Sprint's service and network was actually quite good for my needs. Everywhere I went I either had Sprint service or roamed onto Verizon for voice (not as often as I would have expected). I even had coverage in areas that my wife did not with Verizon. Now, I think their choice of WiMax will eventually come back to haunt them, but they do have a decent sized rollout of WiMax currently and their plans are very aggressively priced.
They are quite the evil little company
Good to know that they do not pro-rate the monthly charge when you cancel.
I'm switching in a week!

Goodbye Sprint, Goodbye EVO

well after only about 6 months i have had it with Sprint.
I live in Cedar Rapids, Ia and the service here is to the point of almost not even having data.
by that i mean i have been consistantly getting 50-100kbps. day or not.
occassionaly between 6am and 9am i can get 700-1100kbps but this is not a daily routine.
I have been speaking to and met with the Regional Sprint Manager who was a very nice, polite and well spoken woman to work with.
She, unfortunately for sprint, has let loose on some key things such as her getting calls from their business customers that the network is toast and data is gone. and that for years its been known that Sprint in Cedar Rapids has been horrible. although the latter comment was not a blatant statement but more under the table & nonchalant.
we swapped phones and nothing changed, as she admitted probably would happen.
but i am working with her to get out of my contract with no fee's because i am not, and never have gotten actual 3G service. I was blatantly mislead and lied to on several occassions about the service in CR and even told by a store employee "oh yeah, we are going to get 4G by christmas". when the fact of the matter is because of my contacts in the wireless world, Iowa isnt even on the roadmap for 4G in any of the future plans my contacts have seen although they admit it is no doubt coming.
but even if they say i have to pay the early term. fees i dont care i am done with sprint and i will pay my fees in my own due time.
funny thing is.... the minute you leave cedar rapids, ia and start travelling down the highway your data speeds go thru the friggin roof..... but.. i dont live out on the highway in the middle of nowhere, i live in town, where service is not even service.. its 1xRTT at BEST.
I have int he past even been going 75mph down the highway, been tethered to my EVO with my iPad, and been streaming Netflix to my ipad thru my EVO... but the minute you hit Cedar Rapids,,, the network is history. and has been like that for a long time, i doubt sprint will ever fix it, it will take alot... a l o t of T1's to fix their oversold network.
yesterday i went to US Cellular and got hooked up with a Samsung Mesmerize.
Its no EVO but its a nice phone none the less. but the service, even though maxes out at about 1200kbps, is lightyears better than Sprint Service ever will be.
i thought about getting the HTC Desire but its too small. i dont like small screens, but its a Sense phone and as such is a nice phone and has the email and browser i like.
The mesmerize is not, and uses the stock android browser and email which i friggin hate. but... it is what it is.....
good bye sprint, good bye evo.....
look for a couple of evo's in the for sale section of XDA
So, for the first 30 days where you had time to test out the service, were you never home to test out the service? That is why they give you thirty days. If I had crappy service for the first week, I would be at the Sprint store returning the phone.
tgruendler said:
So, for the first 30 days where you had time to test out the service, were you never home to test out the service? That is why they give you thirty days. If I had crappy service for the first week, I would be at the Sprint store returning the phone.
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oh believe me i would have but, i was assured repeatedly that this was not normal Sprint when i reported issues. it wasnt AS bad back in June/July even though it was still far far less than minimal 3G speeds. I was told repeatedly atleast twice a month that trouble tickets were made and the field guys were looking into the issues.
But, obviously they have done nothing, absolutely nothing because not only has it not been fixed it is now worse than it ever has been.
so 30 days what ever... when sprint tells customers its getting looked into and yet absolutely nothing happens, well, what do you expect.
i am going to get fed up and leave, but i wont leave and pay ANY fees, they lied to me to get me to sign up, they lied to me to stay, and i refuse to allow anyone or any company to do that to me.
tgruendler said:
So, for the first 30 days where you had time to test out the service, were you never home to test out the service? That is why they give you thirty days. If I had crappy service for the first week, I would be at the Sprint store returning the phone.
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yeah thirty days would of been more than enough time to figure this out, after that I would understand why Sprint wouldnt let you out of your ETF, especially after sticking through it for 6 months. And some reps arent really lying as much as speaking out of ignorance, 4g is being rolled out every month in different cities, but not on any schedule that I know of. But like you said it was always bad service by you so you didnt just wake up one day and your had nothing to work with. Sprint isnt much to blame for not covering the whole nation with service, all providers have bad spots, Im sorry that you live in one of Sprints. I hope you US Cellular works out better for you.
So I guess we shouldn't go with Sprint if we live in uninhabited backwaters then?
umm bye ?
sounds like some attention whoring going on here
Verizon have service there? Reason is if they do then you can just use roam control to stay on verizons towers in cedar rapids.
Sent from my PC36100 using Tapatalk
I would check VZ
I switched to Sprint from ATT (Iphone) and so far love it.
No dropped calls, better signal and more crisp voice.
Rooted EVO is as much fun as JB Iphone.
I have a 6 bedroom house and signal dies whenever I go inside very far. I use the Airave and I get full bars now everywhere in the house.
You should of just used a Verizon PRL, it would of probably increased your data speeds aslong as verizon had good coverage there. Worse case scenerio would of been Sprint canceling your contract without a ETF for excesive roaming...
sultan.of.swing said:
Verizon have service there? Reason is if they do then you can just use roam control to stay on verizons towers in cedar rapids.
Sent from my PC36100 using Tapatalk
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RoamControl doesnt do anything for DATA roaming. You need to manually load a different PRL with ##775#
Just a recommendation, if your not getting good service I would talk to someone in retention. I did this due to my phone dropping calls constantly inside my house. Anyways when all was said and done, I got a FREE Airave plus service for the Airave for free they just wave it every month. Just something to consider trying before you pay that termination fee, companies are very unlikely to let you go free.
CheesyNutz said:
umm bye ?
sounds like some attention whoring going on here
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LOL.. *sorry* "attention whoring"? Is that what it's called?
I've been disappointed with Sprint and my Evo many times for a variety of different reasons and I don't think I even told my wife--even after she stopped me from slamming my Blackberry 8330 up against the wall. Life's not perfect, that's what makes it cool--creating solutions. Good luck with other carriers.
> Stay in **** hole, for crap service, ditch evo or...
> Move out of **** hole keep EVO, scratch lottery ticket, win millions of dollars.
> Use money and buy your own sprint towers in **** hole
> Profit???
thlinx said:
> Stay in **** hole, for crap service, ditch evo or...
> Move out of **** hole keep EVO, scratch lottery ticket, win millions of dollars.
> Use money and buy your own sprint towers in **** hole
> Profit???
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Click to collapse
swap step 3 and 4 around, step 3 should always be profit
Personally i would suggest moving, just a thought, may make you happier with life in general...
Roam control!
dabezt1 said:
You should of just used a Verizon PRL, it would of probably increased your data speeds aslong as verizon had good coverage there. Worse case scenerio would of been Sprint canceling your contract without a ETF for excesive roaming...
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Any idea how much roaming Sprint would consider, "excessive?" One of the phones on my account roams just about all of the time (He is stationed at an AFB in South Dakota, basically the middle of nowhere) and I'm curious if any one knows how much roaming would cause Sprint to end the contract...
rooster94 said:
Any idea how much roaming Sprint would consider, "excessive?" One of the phones on my account roams just about all of the time (He is stationed at an AFB in South Dakota, basically the middle of nowhere) and I'm curious if any one knows how much roaming would cause Sprint to end the contract...
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There is a certain percentage I think but I was stationed at Vandenburg AFB in California and I roamed there for almost two years straight and received no warning. Still with Sprint today.
Sent from my HTC EVO 4g
psssst....
YOU LIVE IN CEDAR RAPIDS!

AT&T and their 3g Micro Cell

So I finally had enough of AT&T's promises of fixing the cell towers near me and finally getting me a decent signal at home so I can at least receive calls. I decided to call them up to ask for more information regarding the micro cell. This is what I found out.
1) The Micro Cell costs 199.99 with no discount what so ever (I don't consider mail in rebates a discount even if it's 100 bucks, which still means I have to pay 99.99 for one).
2) If you do not pay them 19.99 a month, regardless of the fact that you are using your own home network for the service and have paid a ridiculous amount already, you will use your cell minutes as normal. So basically I get better reception for using VOIP technology over my own home network and still end up using my minutes.
3) If you don't want to use your minutes, you have to pony up 20.00 a month in addition to the ridiculous amounts you already pay these guys for unlimited use of a device you have purchased.
What is with these guys?
I am a big fan of AT&T as they typically have some of the best devices before anyone else and have the capacity to have the fastest data networks and sure as hell give better deals on hardware in my experiance, but are they really so ****ing greedy?
Oh well, just had to vent a bit. If I could afford the disruption of moving all my business and personal accounts to another provider who was a little more customer friendly (and don't say verizon is as I know better), I would.
Anyways, back to trolling the forums.
That doesn't sound right, I think whoever you spoke to didn't do there homework:
Last time I checked if you use micro cell since it's going through your network it does NOT use your minutes, and if your signal is bad enough I hear that AT&T will give you a free micro-cell granted you are telling the truth and they're unwilling to provide better coverage in your area (threatening with lawsuits, FCC complains etc will help you).
roharia said:
That doesn't sound right, I think whoever you spoke to didn't do there homework:
Last time I checked if you use micro cell since it's going through your network it does NOT use your minutes, and if your signal is bad enough I hear that AT&T will give you a free micro-cell granted you are telling the truth and they're unwilling to provide better coverage in your area (threatening with lawsuits, FCC complains etc will help you).
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I've been back and forth with them on this issue. I am near two towers (nerd jokes allowed), and both have issues. I see the trucks in the area all the time (AT&T just sucks down here in the south).
I spoke with both an instore rep and two different customer service reps on the 611 customer service. The first was just a standard over seas employee who couldn't tell me much and the second was from the Micro Cell group named Mrs. Jones (wish I could make that name up) who told me the information from above).
When the Micro Cells first came out and people said enough complaints would net you a free one, well I did indeed try and try and try. I would sit on the phone with the tech people and they could watch me get signal, drop signal, get signal....back and forth for over an hour each go.
Finally I gave up and decided to just try some advice I found here on these forums and leave my phone where I got the best signal (2 bars of edge) and just use my blue tooth in the house. It's worked so far, but it's more than I should have to deal with.
The problems have only gotten worse since the .83 update that keeps me on edge for about a mile around my house (the update apparently keeps you on the network with the best signal). This causes the phone to constantly try and connect to the H+ network (laugh) and due to this, my battery goes to crap.
If anyone has a better experience with their local stores, please let me know. Maybe I was just told wrong or misheard the details, but to have misheard the information 3 times from 3 different people is pushing it.
This was pulled from the terms and conditions from their website:
This device is sold for use on AT&T systems and is not compatible with other wireless systems. Broadband Internet access service of at least 1.5 Mbps downstream/256 kbps upstream required. To take advantage of all the benefits and service features, you may need to purchase additional hardware or software, pay monthly access and/or per-use charges. Usage generated by 3G MicroCell counts toward your wireless data usage plan limit and may be subject to applicable charges from your ISP. Normal charges apply for mobility data plans and features when using the AT&T 3G MicroCell. The maximum coverage of the AT&T 3G MicroCell is approximately 40 linear feet. Actual coverage will be limited by the density of obstructions. Calls will transfer to a cell tower if you leave the MicroCell coverage area, but calls may drop if you return to the Microcell coverage area. Device may not support all location-based wireless services or video share services. 3G MicroCell is not compatible with Apple iPad™. Device must be operated in a location AT&T is authorized to provide wireless service. AT&T authorized areas are labeled best, good, moderate or partner on the AT&T coverage viewer located at att.com/wireless.att.com/coverageviewer.
It is true that the Microcell will use your minutes without the $20 plan. However, most of the time, when I am at home, it is during nights and weekends. I only paid $150 for mine (without rebates) and it was worth it to me.
It is basically just like having a signal booster. This is all I need it to be.
naplesbill said:
It is true that the Microcell will use your minutes without the $20 plan. However, most of the time, when I am at home, it is during nights and weekends. I only paid $150 for mine (without rebates) and it was worth it to me.
It is basically just like having a signal booster. This is all I need it to be.
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But see that right there is what gets me. I have crappy ass service in my area and the only solution for it is to pay them *currently* 199.99 and use my own home network internet to improve it. If I do this, I am getting screwed as the calls are routed via my internet and causes strain on my broadband vs. their towers and I still have to use my minutes unless I pay them more.
Now if I didn't have to pay for the micro cell or use my wireless minutes while using it, I don't think I would have an issue, but as it stands, it feels like those who really need one (I work from home and need cell service) are getting bent over and screwed and AT&T isn't sing any lube.
When this came out I called foul. They sell you back your own bandwidth to fix their problem rather than using the money you pay to them for service to improve their network.
Also... if you use "Data" from the mircocell (mind you your own network data) They charge you data usage...
jsteelm said:
When this came out I called foul. They sell you back your own bandwidth to fix their problem rather than using the money you pay to them for service to improve their network.
Also... if you use "Data" from the mircocell (mind you your own network data) They charge you data usage...
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Yup. Maybe I am just over reacting to this, but to be charged data and voice usage for using my own home network is just ridiculous.
Oh well, maybe they'll let me use my own lube next time.
Frankly if I could, I'd make them sign a service agreement to charge them $30/month for data access. That'd be some funny stuff if you could do that
AT&T gave me a MicroCell for free after I threaten them with breach of contract. We had no cell signal in our house and I explained to them that we had a contract together were their part was to provide me with cell signal and my part of the contract was to pay for that signal. Since they did not hold up their part of the contract I told them that I wanted to cancel contract and after a few minutes of arguing with them, they offered me to buy a MicroCell? After telling them the absurdity of me paying more money to AT&T just so I could pay them according to our contract they agree to give it to me for free.
Cheers
pederb said:
AT&T gave me a MicroCell for free after I threaten them with breach of contract. We had no cell signal in our house and I explained to them that we had a contract together were their part was to provide me with cell signal and my part of the contract was to pay for that signal. Since they did not hold up their part of the contract I told them that I wanted to cancel contract and after a few minutes of arguing with them, they offered me to buy a MicroCell? After telling them the absurdity of me paying more money to AT&T just so I could pay them according to our contract they agree to give it to me for free.
Cheers
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Nice.. they successfully solved their problem by pawning it off to you. Now if your signal is weak, its YOUR fault
pederb said:
AT&T gave me a MicroCell for free after I threaten them with breach of contract. We had no cell signal in our house and I explained to them that we had a contract together were their part was to provide me with cell signal and my part of the contract was to pay for that signal. Since they did not hold up their part of the contract I told them that I wanted to cancel contract and after a few minutes of arguing with them, they offered me to buy a MicroCell? After telling them the absurdity of me paying more money to AT&T just so I could pay them according to our contract they agree to give it to me for free.
Cheers
Click to expand...
Click to collapse
While I am glad you were able to get one for free, this is just another example. They are giving some away for free while charging others for them.
jsteelm said:
Nice.. they successfully solved their problem by pawning it off to you. Now if your signal is weak, its YOUR fault
Click to expand...
Click to collapse
considering he now has a free microcell, i don't think his signal will be weak.
OP - did you try threatening to cancel your account?
dLo GSR said:
considering he now has a free microcell, i don't think his signal will be weak.
OP - did you try threatening to cancel your account?
Click to expand...
Click to collapse
Even if I could cancel all my accounts, they know I can't. I have 5 personal lines and 2 business lines with them.
Lets not even get into the two laptops that I got through them...
I am just going to have to raise hell which is what I normally do not like to do to the folks working the phones as the rules are not their fault. They are just pawns that have to do the dirty work.
dLo GSR said:
considering he now has a free microcell, i don't think his signal will be weak.
OP - did you try threatening to cancel your account?
Click to expand...
Click to collapse
This is true, I just hope his internet never goes out.
pederb said:
AT&T gave me a MicroCell for free after I threaten them with breach of contract. We had no cell signal in our house and I explained to them that we had a contract together were their part was to provide me with cell signal and my part of the contract was to pay for that signal. Since they did not hold up their part of the contract I told them that I wanted to cancel contract and after a few minutes of arguing with them, they offered me to buy a MicroCell? After telling them the absurdity of me paying more money to AT&T just so I could pay them according to our contract they agree to give it to me for free.
Cheers
Click to expand...
Click to collapse
You not having signal everywhere or at your house is not a breach of contact. It actually says in your terms of service that you are not always guaranteed to have service. You just got lucky....
My dad somehow got one for 50 no rebate. He did want to pay the 20 a month though. he works from home and we were already running out of minutes.
Sent from the bowels of hell...
blindguyinanorgy said:
My dad somehow got one for 50 no rebate. He did want to pay the 20 a month though. he works from home and we were already running out of minutes.
Sent from the bowels of hell...
Click to expand...
Click to collapse
So I called Customer Care back and spent the last 2 hours (no exaggeration) on the phone with them. I called to make a formal complaint to them regarding the pricing and the whole scam as I like to see it.
In response to my situation, they did not give me a free microcell, but did give me a credit for $105.00 towards my current bill. While this is not what I wanted, I will not look a gift horse in the mouth and will accept it.
The customer care agent also told me of a rating system that they use to rate their customers. Currently the system is a 1 to 5 scale with 1 being the worst and 5 being the best. The agent told me that I was ranked a 4, which is the highest he has seen in the time he has been at the company.
While I like the fact I am rated a 4, I am not certain that being ranked by a company that is taking us all for a ride with their policies and their rates is a good thing at all. I hate to know what they would rank some of us here on these forums if they knew what we do with our phones.
Ultimately I have to say I am a little happier with AT&T at the moment for no other reason than the fact that they have some great employees who if you are nice and respectful to will be the same way back.
The agent (no I don't want to name names as that could cause him trouble and he doesn't deserve it) did also mention that they have received many calls similar to mine and that if enough people do complain about it then they may just go ahead and change the problem.
Maybe a few more phone calls with complaints will change some minds and turn some heads over at AT&T. It's a shame that I didn't get a survey on the person who helped me. He would have received high marks.
I know its not much help to people here, but AT&T sent me a letter roughly six months ago, without me ever once calling them, with an instant rebate form to get a microcell for free. I ignored it as I was debating on switching back to Verizon at the time due to the piss-poor data coverage in my area. Three months later I got the notice once again just as the ATRIX arrived at the local AT&T store. I never once called AT&T about the issue and had literally no coverage inside of my house (not sure if my metal roof has anything to do with that...).
I think they must periodically look at their records to see how well people's phones are connecting to their network as they had no way of knowing I had an issue if they didn't. My neighbors, if you can call them that a quarter mile away, have fine reception and the coverage maps all show that my house has "strong" coverage.
Regarding the customer rating system I'm not sure how they would rate customers except perhaps on their profitability to AT&T. Are you regularly using your minutes and data? I ask because I use next to none of my minutes and hardly scratch my data most months as I have access to WiFi nearly everywhere I go.
While I understand the frustation and disdain toward AT&T over this, it is still better than the solution I was offered by Sprint, Verizon, and Nextel when I had them. In other words, no solution. My house is in a coverage hole for all the carriers. I have tried all of them and the only one that works in my house at all is AT&T.
I was able to get out of my contracts with Sprint and Verizon because they stated I had coverage at my house, but I did not have it with either carrier. Even without the Microcell, I have coverage with AT&T. I only added the Microcell so that I would have full coverage everywhere in my house.
The impact on my broadband is entirely negligible. Since I am already paying for broadband, this has not caused me any further costs. I also do not have any problem staying within my minute usage. I have a family plan with 5 lines and 1400 minutes.
Yes, I would rather have gotten the Microcell for free, but $150 is not much for peace of mind. If I wanted to extend my own wireless system with a repeater, it would cost me nearly that much as well. I also use regular wireless data while at home. Not only is it faster, it doesn't affect my data plan usage.
Any solution is better than no solution.
naplesbill said:
While I understand the frustation and disdain toward AT&T over this, it is still better than the solution I was offered by Sprint, Verizon, and Nextel when I had them. In other words, no solution. My house is in a coverage hole for all the carriers. I have tried all of them and the only one that works in my house at all is AT&T.
I was able to get out of my contracts with Sprint and Verizon because they stated I had coverage at my house, but I did not have it with either carrier. Even without the Microcell, I have coverage with AT&T. I only added the Microcell so that I would have full coverage everywhere in my house.
The impact on my broadband is entirely negligible. Since I am already paying for broadband, this has not caused me any further costs. I also do not have any problem staying within my minute usage. I have a family plan with 5 lines and 1400 minutes.
Yes, I would rather have gotten the Microcell for free, but $150 is not much for peace of mind. If I wanted to extend my own wireless system with a repeater, it would cost me nearly that much as well.
Any solution is better than no solution.
Click to expand...
Click to collapse
Agreed that 150.00 is not much for peace of mind, but it's is a lot of money when you consider the service you already pay 300+ a month should include decent service for where you live.

[Q] Leaving Sprint

Hello,
For starters, my apologies if this has been asked before. I took a quick look at the "similar threads" but none seemed to hit this angle.
I signed a two-year contract with Sprint last June. I bought the EVO 4G (thus my post on this particular forum) and paid $299 for it (forgot to mail in the rebate - my fault.) I live in Tulsa, OK, and we weren't on the list of cities with 4G at the time, but Sprint was rapidly expanding its "the nation's first 4G network" and I wanted to be a part of that. Plus I'd come from AT&T and an iPhone 3G, and I'd had enough of Apple.
Anyway, searches on Sprint's site regarding WiMax coming to Tulsa always resulted in a "give us your e-mail address and we'll let you know!" page. So I gave them my e-mail address, lived with Sprint's just-ok 3G speeds combined with spotty reception, and I waited. Don't-bother-trying-to-stream-music-in-the-car-or-use-data-at-some-intersections spotty. Often couldn't send a text message from my one-level, ground floor office full of windows in the middle of town, spotty. It'd be worth it when they flipped on that WiMax switch.
Well, fast forward 15 months, and I've put in my e-mail address about a dozen times. Verizon's LTE network has been live here for months. AT&T's faux-G HSPA+ is available here. Hell, T-Mobile's is even live here according to their website, though I don't know anyone on T-Mobile. Still, I've waited.
Recently I read that Sprint's future direction is LTE-Advanced. That sounds lovely, but I've read that WiMax will "continue to be supported for several more years due to the contract with Clearwire." Sprint would be stupid to dump more money into the WiMax network, but where does that leave me? The customer who paid an ETF to jump on the "first 4G network" and buy the "iPhone killer running Android?" I don't have WiMax now and it's clear that I never will. My phone doesn't have an LTE radio so that does me no good. I bought a ticket to ride a train that never left the station.
/rant
For the record, I never voiced my reception complaints with Sprint. Always thought it'd get better. Lesson learned.
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
Many people don't realize that the salespeople layered on a whole bunch of "4G will be here in a couple of months..." stories when peddling the EVO 4G around launch time....Especially with the $10 4G tax that came with it....(now a moot point since the 4G tax got relabeled a $10 "smartphone" tax).
I was told that Omaha was "next on the list", "eminent", "in the pre-roll out" phase, etc. etc. etc. It never happened.
I have been with Sprint for over 10 years....And in the space of the last year and a half, I have seen them go South BIG TIME....In more ways than I would like to elaborate here.
And "unlimited" is their last perk....Well guess what, unlimited 10-25kbps (downtown Omaha) is nothing to write home about folks.
sog1971 said:
Many people don't realize that the salespeople layered on a whole bunch of "4G will be here in a couple of months..." stories when peddling the EVO 4G around launch time....Especially with the $10 4G tax that came with it....(now a moot point since the 4G tax got relabeled a $10 "smartphone" tax).
I was told that Omaha was "next on the list", "eminent", "in the pre-roll out" phase, etc. etc. etc. It never happened.
I have been with Sprint for over 10 years....And in the space of the last year and a half, I have seen them go South BIG TIME....In more ways than I would like to elaborate here.
And "unlimited" is their last perk....Well guess what, unlimited 10-25kbps (downtown Omaha) is nothing to write home about folks.
Click to expand...
Click to collapse
This
Sent from my MB855 using xda premium
MLPosey27 said:
Hello,
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
Click to expand...
Click to collapse
In short you wont be able to pull this. 4G is considered a feature... as long as you have regular service Sprint is doing its part on the contract... now if the calls drop like crazy and you dont get any signal you might have a way out..
revol.epic said:
i like your theory. However Sprint will say in fact you do have access to 4g wimax if you go to any city that has wimax like denver, colorado. They may also point out that you knew when you bought the phone that you did not have 4g and that unless their was in writing in your contract that 4g wimax service would be available by a certain date then you may not have a leg to stand on. You can try to start a class action suit and see what happens....
Click to expand...
Click to collapse
CAS are completely and utterly useless. The only ones who benefit from these are the lawyers who get paid in the thousands or even millions while the ppl they represent not only get a rate hike (hey someone has to foot the bill for the amount the company paid to the lawyers or did you think the stockholders would be happy to know their money was used to pay off the suit?) but they get a measly coupon for like 10% off any accessory or a $2 credit and no noticeable change to the terms they were trying to fight against.
If you really want to make a difference all you need is to get out of Sprint either by paying the ETF or waiting patiently for another 'considerable' change to the contract's terms as they seem to pop every 6 months or so and spread the word...
I know. I, along with thousands, if not millions are in this sanger boat as you. Got mine Nov 2010. Was promised 4g by march, nothing. Then it was july, nothing. Then end of summer, nothing. I had about written it off then I heard about the lte network. So I won't have 4g for maybe another year. Eh, whatever. We can ***** all we want, its not going to make things happen any faster. Would be great if 3g was as fast as it used to be to make the wait easier. Its either wait it out or go pay out the ass for verizon or att, neither of which are worth the price IMO, especially att. Guess I'll just wait like everyone else.
Sent from my PC36100 using xda premium
You may want to try this. You can use it to get better signal if you are in an area with ishtty sprint coverage OR use it to get kicked outta your contract if that's what you're looking for
revol.epic said:
You can try to start a class action suit and see what happens....
Click to expand...
Click to collapse
No, actually you can't. Read Sprint's terms and conditions. Specifically, the section regarding dispute resolution.
http://shop2.sprint.com/en/legal/legal_terms_privacy_popup.shtml
Sent from my SPH-D710 using Tapatalk
I thought I remembered reading an email from Sprint that basically let you out of your contract with ETF's since they changed the terms of the contract. Might just call and ask.
snowboarda42 said:
I thought I remembered reading an email from Sprint that basically let you out of your contract with ETF's since they changed the terms of the contract. Might just call and ask.
Click to expand...
Click to collapse
Yes, if they change the terms of your contract you get the opportunity to get out with no ETF. I don't think they have changed any contract terms recently though.
Sent from my SPH-D710 using Tapatalk
MLPosey27 said:
Hello,
For starters, my apologies if this has been asked before. I took a quick look at the "similar threads" but none seemed to hit this angle.
I signed a two-year contract with Sprint last June. I bought the EVO 4G (thus my post on this particular forum) and paid $299 for it (forgot to mail in the rebate - my fault.) I live in Tulsa, OK, and we weren't on the list of cities with 4G at the time, but Sprint was rapidly expanding its "the nation's first 4G network" and I wanted to be a part of that. Plus I'd come from AT&T and an iPhone 3G, and I'd had enough of Apple.
Anyway, searches on Sprint's site regarding WiMax coming to Tulsa always resulted in a "give us your e-mail address and we'll let you know!" page. So I gave them my e-mail address, lived with Sprint's just-ok 3G speeds combined with spotty reception, and I waited. Don't-bother-trying-to-stream-music-in-the-car-or-use-data-at-some-intersections spotty. Often couldn't send a text message from my one-level, ground floor office full of windows in the middle of town, spotty. It'd be worth it when they flipped on that WiMax switch.
Well, fast forward 15 months, and I've put in my e-mail address about a dozen times. Verizon's LTE network has been live here for months. AT&T's faux-G HSPA+ is available here. Hell, T-Mobile's is even live here according to their website, though I don't know anyone on T-Mobile. Still, I've waited.
Recently I read that Sprint's future direction is LTE-Advanced. That sounds lovely, but I've read that WiMax will "continue to be supported for several more years due to the contract with Clearwire." Sprint would be stupid to dump more money into the WiMax network, but where does that leave me? The customer who paid an ETF to jump on the "first 4G network" and buy the "iPhone killer running Android?" I don't have WiMax now and it's clear that I never will. My phone doesn't have an LTE radio so that does me no good. I bought a ticket to ride a train that never left the station.
/rant
For the record, I never voiced my reception complaints with Sprint. Always thought it'd get better. Lesson learned.
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
Click to expand...
Click to collapse
Well if you want to opt out of the contract you should try the PRL mod it lets you roam on verizons towers and sprint wont like that and will cancel ur contract if you dont mind.
Or just wait for LightSquared LTE its gonna be the best of all .
Heres some videos to keep your hopes up. which should be up by mid 2012.
http://youtu.be/NbZVmsm09R4
http://youtu.be/gdbGpul7QAA
sog1971 said:
And "unlimited" is their last perk....Well guess what, unlimited 10-25kbps (downtown Omaha) is nothing to write home about folks.
Click to expand...
Click to collapse
I just talked to Sprint about lousy 3g speeds here in Kansas City Missouri. My contract is done in February, and so am I. Verizon here I come.
Sent from my PC36100 using xda premium
I am pretty disgusted with Sprint as well. I live in Omaha, NE. I have a 4G signal about 2 miles from my apartment but they won't flip the switch to allow the whole city to have it. Verizon has had 4G LTE in Lincoln and Omaha since September. This is beyond unacceptable, its retarded. It amazes me that they want to alienate their small customer base in the Midwest, especially since they are based out of Overland Park, KS. Since they decided to spend money on Apple and the iPhone instead of carry through with their promise of WiMax in 2011, I hope they are bought out by Verizon or that they go bankrupt. I have terrible data speeds and I am flat out sick of Sprint's lying.
You might have to pay more for att or Verizon but I rather pay for better service then deal with sprints lousy service I'm done. I would pay only $10.00 more with att so not breaking the bank.
Sent from my PC36100 using XDA App
Go to t-mobile I live in a small city and look at my speeds on there HSPA +
BTW im on there $30 plans go on their wesite and check it out
Sent from my SGH-T989 using Tapatalk
Will it take 2 more years for Sprint to bring their new LTE to most of the country?
Just wanted to let you guys know I called sprint and got the $10 data charge waived for one month due to slow data speeds. I had them look at my data usage over the last couple months and told them the drop was due to slow speeds.
Sent form EVO using taptalk!!!
MLPosey27 said:
[...] they just kept the bait and never gave me anything else.
Click to expand...
Click to collapse
^ this
This has me so mad @ Sprint. When my contract is up this spring, I'm not sure if I'll be staying with Sprint.
MLPosey27 said:
Anyway, the point of all this - in light of Sprint's announcement that they're moving forward with LTE-Advanced (and, one assumes, not dumping money into also building out WiMax) - do you think I'd have grounds to demand the ETF be waived? I almost feel like I've been subject to a bait-and-switch, except they just kept the bait and never gave me anything else.
Click to expand...
Click to collapse
Nope, I'm in your precise situation and it's why I'm doing everything I can to rape their network until I'm dropped. Check out that "hack the htc evo" thread. They did not represent themselves honestly.
I'm about 3 hours north of Sprint's 4G here in Ohio. I signed on because they said that in about 6 months (from the time I signed) my area should be up and running. I should have paid attention to the "should be" part.
SharkUW said:
Nope, I'm in your precise situation and it's why I'm doing everything I can to rape their network until I'm dropped. Check out that "hack the htc evo" thread. They did not represent themselves honestly.
Click to expand...
Click to collapse
If you aren't happy with Sprint's service, why don't you just switch carriers? All you are doing is driving up costs for the rest of us.
Sent from my SPH-D710 using Tapatalk

what carrier are you getting it on?

so after 16 years, verizon's deciding to screw me over and take away my 21% discount because of the fact my father retired from a pharmecutial company after 35 years and verizon decided they don't want to give us the discount anymore, despite the fact he's receiving pension benefits etc.
thing is, my case is unique because i'm on a 550 min loyalty plan, and for 3 phones (and me with my unlimited data), we only pay $120 a month. that's a damn good price for verizon.
it wouldn't have stung so bad, bc my mother works for municipal govt, so we were going to apply for 15% and put it in her name..but at the last step they said sorry, you can't keep that loyalty plan, and the price will go up $30 or so to a 700 minute plan...i said, um NO, we use liek 5 minutes a month between the 3 of us, so yea, scrap that, thanks.
so now, i'm being told to jump through hoops to try to keep my discount, which i know it won't work (they want me to contact HR at the company to see if they'll give us an indiviudal 22% retiree discount..but i know they won't) and that i lose my discount the 19th.
so now, i'm pissed. after 16 years of verizon, they constnatly screw everybody over, and i'm done with it..so now i'm considering saying screw it and jumping to ATT or something and paying that ripoff of 90 something a month with limited data just to get rid of crap verizon once and for all.
what carriers are you guys looking to get the G2 on? i was going to get it thursday, but now i don't know if i should even bother, bc who knows if i'll be staying with verizon or not.
any advantages to any other carriers of verizon?
If your strictly looking at price I believe T-Mobile is cheapest but your coverage will likely suffer.. They have the phones already ready to order but aren't shipping it yet.. sprint has a 80 dollar unlimited everything plan here in Chicago for 1 lineup can check ur local market but they won't have the phone till sometime in October... I have ATT which everyone says is the second coming of Verizon but not as bad.. personally never had a problem with ATT cs or service... They are just as pricey as Verizon though.. If u just want the phone now Att is the only option currently.
ATT usually has discount programs as well..check with customer service or the business department.
Sent from my LG-D800 using Tapatalk 4
djkinetic said:
If your strictly looking at price I believe T-Mobile is cheapest but your coverage will likely suffer.. They have the phones already ready to order but aren't shipping it yet.. sprint has a 80 dollar unlimited everything plan here in Chicago for 1 lineup can check ur local market but they won't have the phone till sometime in October... I have ATT which everyone says is the second coming of Verizon but not as bad.. personally never had a problem with ATT cs or service... They are just as pricey as Verizon though.. If u just want the phone now Att is the only option currently.
ATT usually has discount programs as well..check with customer service or the business department.
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
thing is, even with a discount, the price we pay irght now is so low lol and since my dad is retired, i doubt they'd do anything since he's not a "current" employee, and my current job gives 15% on verizon, but nothing on ATT (i checked for my coworkers.)
honestly, i'd probably stay with verizon bc even without the discount, my phone is literally like $50 a month to just pay to my dad for when he pays the bill..while i've got unlimited data still, as opposed to the standard $90 a month.
thanks for the opinion though..i hear ATT's LTE speeds are faster too...because verizon, where i am, is pretty damn slow. in my house i get like barely 10mbps, and this market has been here for over a year now
I understand that the loss of the discount is discouraging but that is what companies do. I work for a a company that offers different discounts but when you no longer qualify for the discount then it can no longer be applied.
I don't know what city you are in or what other services would be better in your area, but if you can keep your unlimited data I would put pride aside and pay the difference and enjoy the LG G2 on Thursday.
Sent from my SCH-I605 using xda app-developers app
Bxrider117 said:
I understand that the loss of the discount is discouraging but that is what companies do. I work for a a company that offers different discounts but when you no longer qualify for the discount then it can no longer be applied.
I don't know what city you are in or what other services would be better in your area, but if you can keep your unlimited data I would put pride aside and pay the difference and enjoy the LG G2 on Thursday.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
i'm thinking about it bc of the cheap price i'm paying monthly.
i think at this point, the second verizon tries to take my unlimited away (or does) is when i'll finally leave. their price structure is literally identical to ATT, except ATT gives you 1 more gig of data for the same exact price. that's a no brainer. if they honestly want to keep me, they'll let me keep unlimited data, seeing as i don't use upgrades and i'm buying at full price.
forgot to mention that i use like 7-15 gigs every single month too, lol..
jayochs said:
so after 16 years, verizon's deciding to screw me over and take away my 21% discount because of the fact my father retired from a pharmecutial company after 35 years and verizon decided they don't want to give us the discount anymore, despite the fact he's receiving pension benefits etc.
thing is, my case is unique because i'm on a 550 min loyalty plan, and for 3 phones (and me with my unlimited data), we only pay $120 a month. that's a damn good price for verizon.
it wouldn't have stung so bad, bc my mother works for municipal govt, so we were going to apply for 15% and put it in her name..but at the last step they said sorry, you can't keep that loyalty plan, and the price will go up $30 or so to a 700 minute plan...i said, um NO, we use liek 5 minutes a month between the 3 of us, so yea, scrap that, thanks.
so now, i'm being told to jump through hoops to try to keep my discount, which i know it won't work (they want me to contact HR at the company to see if they'll give us an indiviudal 22% retiree discount..but i know they won't) and that i lose my discount the 19th.
so now, i'm pissed. after 16 years of verizon, they constnatly screw everybody over, and i'm done with it..so now i'm considering saying screw it and jumping to ATT or something and paying that ripoff of 90 something a month with limited data just to get rid of crap verizon once and for all.
what carriers are you guys looking to get the G2 on? i was going to get it thursday, but now i don't know if i should even bother, bc who knows if i'll be staying with verizon or not.
any advantages to any other carriers of verizon?
Click to expand...
Click to collapse
My friend, I went through a very similar situation, so hopefully I can help you. My gf and I got crappy reception at work for the past 6 years on Verizon and I finally had enough. Verizon came out to test reception and agreed that it wasn't acceptable so they waived our etf's. I was also with Verizon for 16 years.
We jumped on our friends t-mobile account to try it out and what a mistake that was. Same crappy reception at work and much worse reception overall compared to Verizon. And their building penetration sucks huge donkey balls. I would get LTE in a strip mall parking lot but not 50 feet away inside a store. It was a joke.
I strongly believe that you get what you pay for with t-mobile. And we live in San Diego, which is a major city obviously with t-mobile LTE. It sucked.
We went to AT&T and couldn't be happier! Their reception, LTE coverage, speeds and customer service are unbelievable in our short experience. I'm not looking back at all!
I say make the jump bro! Let me know if you have any questions.
Sent from my SAMSUNG-SGH-I337 using xda premium
thanks man! no idea what I'm gonna do but as it stands I'll probably stick with Verizon. my reception is OK and the price point is decent. meh.
Sent from my Nexus 7 FHD using Tapatalk 4
I've been with Sprint the past 10 years, but with my last 2 year contract coming up in 5 days, I'm dropping them. I'm simply tired of their data network always being behind the curve and false promises about it. I'll be moving to AT&T for the G2 and add a line to my wife's iPhone plan.
I have been on Verizon for probably the last 8 to 10 years. In the northwest USA they are hands down the best provider. The widest coverage and the best network speeds. But my biggest issue with them is their need to lock down every new device. I would have jumped ship a long time ago if I wasn't on a plan with my family. Im really hoping there is good development for the verizon version of the G2. I have been using a razr the last 2 years and people have done some amazing stuff with it. Hopefully the dev community keeps it going with the G2.
jayochs said:
so after 16 years, verizon's deciding to screw me over and take away my 21% discount because of the fact my father retired from a pharmecutial company after 35 years and verizon decided they don't want to give us the discount anymore, despite the fact he's receiving pension benefits etc.
thing is, my case is unique because i'm on a 550 min loyalty plan, and for 3 phones (and me with my unlimited data), we only pay $120 a month. that's a damn good price for verizon.
it wouldn't have stung so bad, bc my mother works for municipal govt, so we were going to apply for 15% and put it in her name..but at the last step they said sorry, you can't keep that loyalty plan, and the price will go up $30 or so to a 700 minute plan...i said, um NO, we use liek 5 minutes a month between the 3 of us, so yea, scrap that, thanks.
so now, i'm being told to jump through hoops to try to keep my discount, which i know it won't work (they want me to contact HR at the company to see if they'll give us an indiviudal 22% retiree discount..but i know they won't) and that i lose my discount the 19th.
what carriers are you guys looking to get the G2 on? i was going to get it thursday, but now i don't know if i should even bother, bc who knows if i'll be staying with verizon or not.
any advantages to any other carriers of verizon?
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Old paycheck and photoshop....
Not saying anymore...
WizeGuyDezignz said:
My friend, I went through a very similar situation, so hopefully I can help you. My gf and I got crappy reception at work for the past 6 years on Verizon and I finally had enough. Verizon came out to test reception and agreed that it wasn't acceptable so they waived our etf's. I was also with Verizon for 16 years.
We jumped on our friends t-mobile account to try it out and what a mistake that was. Same crappy reception at work and much worse reception overall compared to Verizon. And their building penetration sucks huge donkey balls. I would get LTE in a strip mall parking lot but not 50 feet away inside a store. It was a joke.
I strongly believe that you get what you pay for with t-mobile. And we live in San Diego, which is a major city obviously with t-mobile LTE. It sucked.
We went to AT&T and couldn't be happier! Their reception, LTE coverage, speeds and customer service are unbelievable in our short experience. I'm not looking back at all!
I say make the jump bro! Let me know if you have any questions.
Sent from my SAMSUNG-SGH-I337 using xda premium
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I could have written this same post, with two minor changes. I left Sprint after forever, tried out AT&T, and had a bad experience with them, tried T-Mobile (reluctantly), and boom, perfect service and works everywhere I work and play. Just goes to show you how location dependent different carriers are. T-Mobile loves the east coast. So now I have 2 lines on T-Mobile one unlimited everything, one 500mb for my wife who uses Wifi at home and work and averaged about 100MB per month on sprint for 100 bucks, and I get a 10 percent discount. Victory!
Semantics said:
I could have written this same post, with two minor changes. I left Sprint after forever, tried out AT&T, and had a bad experience with them, tried T-Mobile (reluctantly), and boom, perfect service and works everywhere I work and play. Just goes to show you how location dependent different carriers are. T-Mobile loves the east coast. So now I have 2 lines on T-Mobile one unlimited everything, one 500mb for my wife who uses Wifi at home and work and averaged about 100MB per month on sprint for 100 bucks, and I get a 10 percent discount. Victory!
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I just had a Tmo demo phone. Worked great in my office. Zero signal in my house (OK, I can deal with wifi if I must), zero coverage in my wifes office. That was the last straw.
Outdoors their coverage is fine, but building penetration is a problem area.
chrisexv6 said:
I just had a Tmo demo phone. Worked great in my office. Zero signal in my house (OK, I can deal with wifi if I must), zero coverage in my wifes office. That was the last straw.
Outdoors their coverage is fine, but building penetration is a problem area.
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Must be an east coast thing, I get LTE in a gigantic police station on any floor I'm on. If I didn't, I wouldn't be able to have kept t-mobile as we have no Wifi to use Wifi calling and my phone always needs to work. Outdoors is great, I agree, but as long as I get a bar or 2 in my office I'm okay with that.
I currently have AT&T for my work line and T-Mobile for my personal lines, my wife uses Verizon.
Around my area T-Mobile LTE is fantastic, I pay about $128 a month for 2 lines, unlimited talk, text and unlimited high speed data. That's including the $40 a month payment for the 2 phones (S4,HTC One). I do get a 20 percent discount on my lines thanks to my wife's employee discount from Lockheed Martin. In total I use about 35-40 GB of data and T-Mobile never bats an eye.
AT&T LTE has roughly the same coverage overall but slower than T-Mobile LTE around my parts. Verizon is the slowest but they have the absolute best coverage, we would find signal on my wife's iPhone 5 in the middle of no where when we travel, same place I would be showing zero service for both AT&T and T-Mobile.
Overall, I really do love T-Mobile, I wouldn't have said the same thing a couple years ago but they have massively improved.
well, not like anyone cares lol, but it looks like verizon is gonna give me 15% discount through my mom's work (as she works for govt)
thing is, they kept telling me we had to change to her name to get it..which by doing that would drop my loyalty plan and go into 700 minutes for $30 more.
i finally got a supervisor and they said no, if you validate via email, it doesn't matter, it will just add it on no matter if its your mom or dads discount, bc they're adding the discount bc of the domain, not bc of whos name is on it. only time we'd need to do an AOL is if we had to manually submit with a paystub.
so, i'm gonna get the 15% once i get into work tomorrow and go into my moms email and do it. not bad, i suppose...
and i think i'm gonna just get the G2 on an upgrade. do it on my dads upgrade, then after its activated, put his flip phone back on, and then put my sim in and keep my unlimited data. the proration for 1 day of data will be like, $1, and the only other fee will be the $30 upgrade fee..that's still better than paying 600 i guess lol
now to try to sell my GS4 bc i truly can't stand it anymore..
also a long time VZW customer (gotta be at least 10 years now, if not more). Also on a grandfathered unlimited LTE plan (contract expired already, going month to month). Will probably stick it out with VZW for at least the near future. Around here in the NYC area, t-mobile is abysmal and ATT is not that much better. VZW is clearly ahead of the game in terms of voice reception, so I really have no incentive to switch.
If VZW takes away my unlimited data, I'd probably switch to Sprint, or maybe ATT
---------- Post added at 11:10 PM ---------- Previous post was at 11:08 PM ----------
jayochs said:
and i think i'm gonna just get the G2 on an upgrade. do it on my dads upgrade, then after its activated, put his flip phone back on, and then put my sim in and keep my unlimited data. the proration for 1 day of data will be like, $1, and the only other fee will be the $30 upgrade fee..that's still better than paying 600 i guess lol
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can anyone confirm this will work? My plan is also a family plan where one party has a flip phone. If this will definitely work and will not result in my losing unlimited data, I might try it. Otherwise I'm forking out the $600
yeah dude, people do it all the time. the customer service rep even told me there's no charge back for deactivating it. I'm gonna ask the rep tomorrow if he loses commission if i do that... if so i won't do it, and I'll goto best buy since they don't make commission.. if not I'll do it.
Sent from my HTC6435LVW using Tapatalk 4
I'm on Verizon and I'm sticking with it. The only carrier I might consider is AT&T, but here's the clincher for me: coverage. Yes, I live in Baltimore/DC area so I could get good coverage from any carrier. However, my family is from a small town (we are talking population less than 1500) an hour and a half away from any city of significance, further from any real metro area. Was up there this past 4th of July and I was pulling down 18Mbps via LTE, and I had that coverage the whole way up there. AT&T just can't match it. They lag in LTE and I'm not optimistic on them because they never had a substantial build out on HSPA. That same town was Edge when Verizon had 3g coverage. Now it is at least HSPA. All I can say is Verizon cannot be touched for coverage. LTE-A is right around the corner, as-is VoLTE, and the G2 will have us covered for this capability.
Sent from my Galaxy Nexus using Tapatalk 4

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