[Q] Data Issues - Atrix 4G General

iv read about this problem alot but mine seems a slightly bit different to the others so bear with me..
ok so i got my atrix and straight out the box the wifi works and gives me access to internet data on all my apps and the browser
3G works but only on the browser for example if i try too use an app that uses data like if i try to upload a photo on facebook or find some directions on google maps or try and open the android market.. i have no hope at all, just takes forever and times out or says theres no connection
and then theres the cell data, no 3g no wifi just full bars off cell data lol with this all i can do is send texts and call people no data nothing, if i try to access and program that uses data without 3g i just get a correction error..
i took my atrix too the tmobile shop too see if they could help, they said call 150 and speak to technition.. (worth the hour journey i know ) so i did, i spent an hour on the phone to him and we manually entered the apn settings, tryed reboots, he refreshed my account and told me to put the sim card in and out, make sure data options on the phone are ticked, i did everything he said but still nothing happened, and he couldnt think of anything else...
the last thing he said is that i can either get my sim replaced for a newer one because my current one is over 4 years old and if that doesnt work get a new device...
what do you guys think the problem could be? because i think the atrix is fine seeing as it can get data on all the other options, but would a new simcard really fix this? i heard that some newer cards are special "3g" simcards that handle data better but this could be a rumour i guess..
let me know what you think, any answers helpful or not will receive a thanks

Have you tried putting the SIM card in another atrix to make sure its not the SIM card or the current atrix?
Sent from my Atrix XDA Premium App

Unfortunatly i cant get hols of another atrix and they didnt have any in stock when in store, i guess i could try in another phone though

Check in settings for data delivery on social networking ..
Sent from my MB860 using Tapatalk

Where abouts is that option?

Related

Roaming At All Times

I recently unlocked my G1 to work with the ICE Network here in Costa Rica.
I was actually stuck for like 3 hours thinking about flashing and trying differen methods for the activation because for some reason it wouldn't catch the 2G Data Services (After I Followed alot of APN Settings etc)
When I was about to give up , I saw what seemed like a new icon (which ended up being that it was receiving data)
But I also noticed the R in the signal strenght icon, which I managed to figure out was Roaming.
This has not gone off since I got the phone, I got Donut 1.6 , I got the phone yesterday, It works perfectly, It receives calls, Dials, Msgs fine, everything like my old S.E phone, the internet is even a tad faster, but I'm kinda worried about the Roaming sign being there.
I'm not really worried for any International SMS like it was reported, because the crappy service here doesn't even have that, so It won't happen, and I don't even think Roaming exists here.
Any help to that?
red.Wood said:
I recently unlocked my G1 to work with the ICE Network here in Costa Rica.
I was actually stuck for like 3 hours thinking about flashing and trying differen methods for the activation because for some reason it wouldn't catch the 2G Data Services (After I Followed alot of APN Settings etc)
When I was about to give up , I saw what seemed like a new icon (which ended up being that it was receiving data)
But I also noticed the R in the signal strenght icon, which I managed to figure out was Roaming.
This has not gone off since I got the phone, I got Donut 1.6 , I got the phone yesterday, It works perfectly, It receives calls, Dials, Msgs fine, everything like my old S.E phone, the internet is even a tad faster, but I'm kinda worried about the Roaming sign being there.
I'm not really worried for any International SMS like it was reported, because the crappy service here doesn't even have that, so It won't happen, and I don't even think Roaming exists here.
Any help to that?
Click to expand...
Click to collapse
You might want to post your APN settings so others can see if you need to change something.
name:ICE Celular
apn: icecelular
proxy:172.27.10.4
port:8080
username:blank
pass:blank
server:172.27.10.4
mcc:712
mnc:03
Out of noobing around, I tried to play with the APN settings, but I went back to the old ones, now my Internet doesn't work..
http://modmyi.com/wiki/index.php/Carrier_APN_Settings#ICE_.28Costa_Rica.29
Thats the only thing I saw. Saw a couple other places that had the same info. If that don't work then maybe someone else can help you thru.
This isn't an APN problem, it is a SIM problem.
Your provider has one set of numbers on your card, and another set of numbers that actually identify the network, and they don't match. Technically, from the phone's point of view, you *are* roaming, even if it is the same provider. From the provider's point of view, you *aren't* roaming.
Up until cupcake, we had that same problem here in Canada when using the "Fido" network (which is owned and operated by "Rogers"). The network identified itself as "Rogers", the SIM cards identify themselves as "Fido", the phone think's its roaming.
So; you don't need to worry about roaming charges when you are actually connected to the correct network.
BUT; You don't have an easy to read display to tell you when you are *really* roaming, nor can you make configurations that are based on whether you are or are not roaming.
Edit: You might be inclined to report it as a bug against AOSP. Even though it technically isn't a bug, the workaround for it needs to be input and that needs to originate as a bug report. http://source.android.com/report-bugs
lbcoder said:
This isn't an APN problem, it is a SIM problem.
Your provider has one set of numbers on your card, and another set of numbers that actually identify the network, and they don't match. Technically, from the phone's point of view, you *are* roaming, even if it is the same provider. From the provider's point of view, you *aren't* roaming.
Up until cupcake, we had that same problem here in Canada when using the "Fido" network (which is owned and operated by "Rogers"). The network identified itself as "Rogers", the SIM cards identify themselves as "Fido", the phone think's its roaming.
So; you don't need to worry about roaming charges when you are actually connected to the correct network.
BUT; You don't have an easy to read display to tell you when you are *really* roaming, nor can you make configurations that are based on whether you are or are not roaming.
Edit: You might be inclined to report it as a bug against AOSP. Even though it technically isn't a bug, the workaround for it needs to be input and that needs to originate as a bug report. http://source.android.com/report-bugs
Click to expand...
Click to collapse
Thank You very much.
I actually wasn't really worrying a whole lot, because Roaming doesn't exist here in Costa Rica. ( We are expected to barely get 3G this year, and there is a wait list for that for about 200,000 people ).. If your signal goes out, thats it, you got no signal .
thanks for the quick reply, another thing I wanted to ask. I've had the phone since like Sunday, and When I got it it was Version 1.01, So I got 1.5 Cup Cake, and eventually 1.6 Donut without even trying the phone at any point, I'm getting alot of force close msgs, for something regarding android action or something like that, I don't recall the exact msg, but I keep getting it , when going to the home from a application (any) or doing something rly fast, it blacks out, resets the desktop and shows up again, I read somewhere you had to do a factory reset (which bugs me because for some reason mY internet wasn't working until like 5 hours after I unlocked the phone).. Thanks
red.Wood said:
Thank You very much.
I actually wasn't really worrying a whole lot, because Roaming doesn't exist here in Costa Rica. ( We are expected to barely get 3G this year, and there is a wait list for that for about 200,000 people ).. If your signal goes out, thats it, you got no signal .
thanks for the quick reply, another thing I wanted to ask. I've had the phone since like Sunday, and When I got it it was Version 1.01, So I got 1.5 Cup Cake, and eventually 1.6 Donut without even trying the phone at any point, I'm getting alot of force close msgs, for something regarding android action or something like that, I don't recall the exact msg, but I keep getting it , when going to the home from a application (any) or doing something rly fast, it blacks out, resets the desktop and shows up again, I read somewhere you had to do a factory reset (which bugs me because for some reason mY internet wasn't working until like 5 hours after I unlocked the phone).. Thanks
Click to expand...
Click to collapse
edit: android.process.acore
Yeah, a factory reset might help. Especially when you've done that many updates over a short period of time.
Write down your APN settings on a piece of paper and do the factory reset. It will STILL have 1.6, it will just clear the user data, which after just one day, won't be much anyways. Better to get it cleaned up now rather than wait until you have a big pile of configurations you don't want to lose.
Thanks, Did that, now my G1 Is much faster and won't crash.. Awesome

my location doesnt update, weather, google maps, bing, etc

searched the forums with little info about my situation, other than that it seems to be happening to a handful of others.
havnt changed any settings or added apps or anything to my phone for several weeks if not months. i am using the cell evo v1 rom. 2.11.50.20 radio. i dont have a proxy server running.
for the last 2-3 days my location has only updated itself once. google maps cant find me, as well as bing. manual update does nothing. soft reset does nothing. wifi connect does nothing. i can get on the internet, sms, mms, etc etc.
i read on tmonews.com that tmobile was turning on HSPA+ in my region in the last couple days, along with 18 or so cities around the US, can this have something to do with my problem?
not sure what else to do...cant find any info.
thanks
I'm having this problem now as well. Been working on it for a couple days. T-Mo has had HSPDA+ here in St. Louis since before I got my HD2, so I don't think it's due to them adding it to your region.
Strange things I've noticed so far:
It works if Wifi is on, but not connected to a network.
It works if you are connected through EDGE, but not 3G or H.
The AGPS server IP address in the registry is a private network address: 10.something. If someone with a stock TMOUS rom can look in /HKLM/HTC/SUPD AGPS/ for the Server IP key and post the contents, I'd like to know if it's the same.
These issues are the same as everyone with different devices has been having for a while now, but the older phones with the issue seem to work in some areas without the wifi and edge workarounds, and not others. Mine so far works nowhere without the workarounds.
Try going into the manila slider and on the weather tab press menu > Enable my location
^ that isn't even an option for me on the manila slider anymore for some reason. I disabled the gsm and ran on edge and it was able to locate. as soon as turned gsm back on it wouldn't do it again.
bump, anyone?
Smartass answer in 3...2...1...
Maybe you should move to Denver. Colorado is beautiful this time of year.
Kidding aside, how about trying a hard reset?
from what i've seen on threads somewhat related to this, hard reset is a 50/50 shot. if i'm going do a hard reset where i would have to redo all of my settings and such, i'm just going to wait until the new version of the cell evo rom comes out. which is supposed to be soon.
i really dont understand what would cause this to suddenly happen. especially since it still works on edge. i tried wifi once and it didnt work, but i think i had my network connection still on. but regardless, this is pretty rediculous.
If you've traveled anywhere, your radio may be 'stuck' on a distant tower. This has happened on a couple of our phones and the tmo folks had to do a push/release/unstick type of signal to the phone. May be worth a try.
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
Actually that does make perfect sense, and I suspect you'll find it clears up your problem. In fact, for anybody else that finds this thread, I suggest you try that step before other alternatives like hard-reset or ROM flashing.
yep, new sim card did it guys. i would recommend anybody having any connection issues to see if your sim cards are up to date.
edit: it was working before. now its only updating on edge again. not sure what to think or do. going to wait and see what happens when the new rom I use comes out.
any other ideas on this guys? new sim card only worked for a few hours. back to only updating 'my location' on EDGE and WIFI. pretty damn annoying. thinking about calling tmo support again to see if they'd send me a 'reset signal', but with having the new sim card you'd think that it wouldnt be a factor anymore, because i'd imagine it's already been reset.
the only other thing i could think of, and thats what tmo would probably tell me to do, is a hard reset. i'm sure they wouldnt be too happy with having a flashed rom on there either (not that i would tell them anyways).
if nobody has any other ideas but a hard reset, i'm going to wait for a couple days until the new release of the cell evo rom.
thanks
Yea. That weird problem hit my second HD2. I bought one 2 weeks ago and after your post paid more attention and of course noticed my location being Denver....
I deleted all preset locations and added custom one. It updated only once, right after location was activated....
However, wife's phone HD2 which was purchased on 3-24-2010 or original release date does not have that issue, ROM was updated to 2.13 a month ago or so...
Here you go...
Two of the same phones (supposedly), with the same stock ROM, with the SIM cards acquired about 5 years ago. One shows weather update without problem, second (newer one) has that dreaded nag....
I had a similar issue where the weather would only update once then freeze and never update again. All other 15 location updated but not my location. This was normal for stock and 2 roms, then I used energy rom and it now works. huh? Go figure.
Strange...I'm in St. Louis, as well...MO, that is...and it is working fine for me.
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
maxpower097 said:
Try downloading the HTC connection wizard. This has fixed connection issues I've had before. I know Tmo has 3 networks to choose from MMS, Data, and Internet. I beleive you want data and may be your phone is selecting Internet.
Click to expand...
Click to collapse
ya that didnt work. either. still does it on edge though. the cell evo rom update will hopefully be here soon, if that doesnt fix it, the i'm not sure what to do.
I also have the problem of weather for my current location not updating (and the location not updating either). I have had the phone for almost a month and it updated regularly, although I noticed an occasional lapse for an hour or two. Following the suggestion by misticninja, I switched the band to Edge and I was able to update the location and weather. When I switched back to auto (3G), the update failed. It occurred to me that when I am in my basement office at home, I get Edge, not 3G. That may be why I got updates there. But I am sure it has updated in the past at my work location where I have very good 3G. Is this an HTC problem or a T-Mobile problem?
mvaughan06 said:
^ok, i called tmo tech support. mentioned about the possibility of sending me a reset signal, she said that was a possible scenario, but she was pretty confident that it was because my sim card is an older model sim card. claims that the sim card in my phone wasnt designed for 3g services, and any sort of change in the network (like them adding HSPA+ like i mentioned above) could interfere with the connections. she said the fact that i could do this on edge and not 3g is a dead giveaway that the sim card is the problem.
she said they are in the process of trying to get people to go to the corporate stores and switch to the latest sims. apparently this is happening to a lot of people, but the sim should be the fix.
i guess i'll shoot up there later on after work, or tomorrow, and i will give you guys a follow up on this.
Click to expand...
Click to collapse
I'm having this problem ever since Tmo announced HSPA+ (4G speeds), but my sim is only 2mo. old! Is that an old sim?
You need to have your location enabled. Go to settings tab the location and then click on enable my location.

Replacement for Slide

I've had it with this piece of ****. I'm on my 3rd Slide and STILL have "Generic Network Failure"s when trying to send or receive MMS, get "Unable to send message, retrying" with 3 god damn bars of service when trying to send an SMS sometimes, lose my E and 3G data connection all the time even though T-Mo says I should get a good 3G connection. So, what is something comparable to this? Has to be Android. T-Mo wants to send me a Blackberry something or other, and I have no interest at all in that.
There gonna try to send you something comparable. What they think is comparable is whether or not you have a keyboard or not, not what OS your current phone has. If you complain enough you may be able to get a Vibrant but odds are against you. Threaten to leave and that may help.
Firsr and most importantly have you tried setting the phone to 3G only? Also Making sure you have the correct data plan (its slide specific not android..stupid tmo) and making sure no app or anything is messing with apns?
turboyo said:
Firsr and most importantly have you tried setting the phone to 3G only? Also Making sure you have the correct data plan (its slide specific not android..stupid tmo) and making sure no app or anything is messing with apns?
Click to expand...
Click to collapse
Que? There are different data plans? Yea, I've tried setting it to 3g only. The problem with that is I barely get a signal in my house. All the APNs are what they should be, none of those settings has changed. The odd part is on each of the phones, I have had my apps installed on day one, and the thing works fine for a couple of weeks, then I start having these problems out of the blue.
i started having issues a few weeks ago in my area, i had awesome data speeds when i connected, but 9/10 times i would get half of the page loaded and then it would hang which meant resetting my data connection or rebooting the phone or any number of other fixes. i have the advantage of working at a t-mo store and was able to pull up the map of my area and see that they were working on my tower at home and as of a few days ago my connection is 6-7mbps down and solid as hell, i used to go to bread co to use wifi but tethering is faster now(and more convenient, and i don't have to worry about a firewall)
did you try a new simcard?
BigFellor said:
Que? There are different data plans? Yea, I've tried setting it to 3g only. The problem with that is I barely get a signal in my house. All the APNs are what they should be, none of those settings has changed. The odd part is on each of the phones, I have had my apps installed on day one, and the thing works fine for a couple of weeks, then I start having these problems out of the blue.
Click to expand...
Click to collapse
yes theres a slide specific data package. Im sure you have it if it works for the most part but yea the android data package will not work supposedly. and of course theres the sidekick package blackberry etc
The slide package is 5 dollars more. I was originally signed up for it but I called in and got it switched. The dataplan works fine, I wish I could say as much for the phone. My third replacement will be here this week...
Sent from my T-Mobile myTouch 3G Slide using XDA App
My 4th replacement is in the mail right now. Tmobile offered me a blackberry 9700 to replace it, obviously I jumped all over that(insert sarcastic undertones).
I'm gonna wait for the HSPA+ phones to come out and maybe I can talk them into giving me one at full upgrade price, I would take the Vibrant, but I can't stand that phone. It only takes a few warranty exchanges and finding the right rep, and you can get whatever you want from tmobile.

Can't activate my Nexus S

I received my Nexus S today, popped in the new SIM but can't activate the phone. After I sign in with my goggle account, I get the message "can't establish a reliable data connection to the server. I swapped the sim from my G1 that I have been using so far - same problem. Any ideas?
Thanks
Mac
Use the g1 simcard
Sent from my Nexus S using Tapatalk
I did and still nothing.
Didn't know these phones needed to be activated.
I think Im going through something similar....
Everytime I turn off the phone (twice)... I lose 3G connection to T-Mobile. It says I need web service, but I had it for another phone. Ive called tmobile about this and all they said to do was a battery pull. And it worked the first time, but no luck second time around. Just wanted to know before calling them if anyone had this issue?
I remember going through something similar from a blackberry phone to a nexus one (same thing happen but I guess it something to do with the plans)
Skip the welcom wizard, turn on wifi, login to your wifi, then go to menu/settings/accounts and add your google accounts.
azn2050 said:
I think Im going through something similar....
Everytime I turn off the phone (twice)... I lose 3G connection to T-Mobile. It says I need web service, but I had it for another phone. Ive called tmobile about this and all they said to do was a battery pull. And it worked the first time, but no luck second time around. Just wanted to know before calling them if anyone had this issue?
I remember going through something similar from a blackberry phone to a nexus one (same thing happen but I guess it something to do with the plans)
Click to expand...
Click to collapse
I had to call them to get the 4G web provisioned on my account. Even though this phone isn't HSPA+ capable, this provisioning lets it work with HSDPA
I have that problem I just got my phone today n can't log in my google account always say no data service.but when i switch to my nexus one it work everything fine anyone know how to fix that??please thanks

[Q] Need some directions...

I just got my new unlocked HTC My touch 3g phone from J and R store...I put a SIM card from T-mobile from other cell phone in (prepay w/o data plan) and tried to test new device.
I cannot find a way pass first screen where I need to log in my Goggle account...it gives me a message that the SIM card does not have data plan...I thought that I will be able to get in the WI-FI menu to access the internet thru my home wireless connection and log it in that way..but no success.
My original intention was to have a phone with SIM w/o data plan and then use WI-FI for installing Apps, Games etc etc...Is that possible?...
I know that the answer is somewhere buried within these posts but I need to fix this fast ( my wife is all over me about phone not working)...if someone can give me some hints/links to the posts that can help me out I would really appreciated
Regards
855Elm said:
I just got my new unlocked HTC My touch 3g phone from J and R store...I put a SIM card from T-mobile from other cell phone in (prepay w/o data plan) and tried to test new device.
I cannot find a way pass first screen where I need to log in my Goggle account...it gives me a message that the SIM card does not have data plan...I thought that I will be able to get in the WI-FI menu to access the internet thru my home wireless connection and log it in that way..but no success.
My original intention was to have a phone with SIM w/o data plan and then use WI-FI for installing Apps, Games etc etc...Is that possible?...
I know that the answer is somewhere buried within these posts but I need to fix this fast ( my wife is all over me about phone not working)...if someone can give me some hints/links to the posts that can help me out I would really appreciated
Regards
Click to expand...
Click to collapse
Not trying to troll but this has been answered hundreds of times, mostly in threads just like this one. You cannot bypass the sign in screen on any stock myTouch/Magic ROM, only on most custom ones. If you press the menu button at the login screen, there should be an option to purchase a data day pass for $2. Do that to get in the phone, then root it and install a custom ROM so you don't have to worry about it later.
Sent from my HTC Glacier using Tapatalk
Thanks for help....I did resolve the issue....There wasn't an option to pay for data plan pass for day ( at least I did not see it in my 50+/- attempts to pass by the first screen)...what I did I went to T-mobile store and very nice young guy there helped me with store test SIM with data plan...it took 15 minutes to set up Google account and passwords etc etc and after that I put in my old prepaid SIM without data plan and phone worked like a charm. All phone functions worked and WI-FI capability allowed me to go online thru my home wireless network and to download several apps from market and to update OS to Android 2.21...etc etc
Regards
855Elm said:
Thanks for help....I did resolve the issue....There wasn't an option to pay for data plan pass for day ( at least I did not see it in my 50+/- attempts to pass by the first screen)...what I did I went to T-mobile store and very nice young guy there helped me with store test SIM with data plan...it took 15 minutes to set up Google account and passwords etc etc and after that I put in my old prepaid SIM without data plan and phone worked like a charm. All phone functions worked and WI-FI capability allowed me to go online thru my home wireless network and to download several apps from market and to update OS to Android 2.21...etc etc
Regards
Click to expand...
Click to collapse
I would still root and install a new ROM. If you ever have to do a factory reset you'll have to sign in again. If you flash a new ROM, most add a "Skip" option to the login menu.
Sent from my HTC Glacier using Tapatalk
I did not know that...thanks for the hint.
I may consider it.
The only question is which ROM variant to install...
Regards
i would suggest that you try Gingerbread ROMS

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