Sprint store oakridge mall experience. Sprint (just like CBS) cares. - EVO 4G General

Just have to share. My screen broke. Common enough. Have seen many post about sprint replacing the screen in store for some cash. Went to my local sprint store. That would be the blossom hill rd at oakride mall store in San Jose California, waited for the sole service lady to talk to customer about the features of her phone.... then showed her my phone. Of course I did not even get a,chance to say "hello" before she told me its "physical damage and sprint will not not cover physical damage."
I continue to explain that I would like to locate this,post so that she would be able to discredit it directly or at least give me some leverage for some possible angles later.
As I'm looking she repeats she can't do it and I said ok I just want to show her the,post but she wouldn't so I asked to speak to her manager. Her tone was rude and she was not letting me speak at all. She said she was the boss of her department there and I said I wish to escellate this to the store manager. She .... without looking ... said he was busy .... so I started to walk to the other group of all employees (no customer's at this point) and said as I walked away.. and ill quote this "ill just go wait cuz yer acting like a ***** " .... omg she yells at me and had me thrown out of the store.
Additionally I have been in that situation as a manager of a service center. Wrong tactic is to further alienate an already waivering customer. I was not irate I was not yelling. I was calm and only when this Guy got 2 inches from my face did I call the police myself
I don't know much about your big city ways but it seems to me that if u r sprint .. u might be usedto upset customers and maybe wouldn't call the police because your corporate feelings get hurt.
To sprint directly (hah) they surely don't mind *+%$ing us on our bills u think we would get a little something back. For anyone interested in names pm. There was more that these sprint representitives did to credit tis post as well.
Anyone know where I can get this screen replaced in San Jose?
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Please note I walked accross the street to the att store and they not only were nice but also referred my to a repair place. Little pricey at 60 but the fact that I walked in with a sprint phone and got service is saying something.
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Wow that's ridiculous, I personally like Sprint's service and plans but if their customer service is this sh*tty then it kinda overshadows that fact. I keep seeing posts like this and make me wonder, cause whenever I've gone to a Sprint store or spoken to a representative they've actually been pretty cooperative and nice, maybe I'm just lucky?

First when dealing with a rude manager or worker calling someone a name gets you no where. What you do is you walk out call the corporate phone number and tell them the store was rude and give them the persons name. Second if you don't know where to go for a hardware problem of any kind call customer service they will tell you where a Sprint store is that can do repairs for you. Sorry to those that have a problem at certain stores but it doesn't justify you to be rude back to them. All that will ever get you is escorted out or banned despite who was rude first.
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"ill just go wait cuz yer acting like a ***** "
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Yeah that really helped the situation. The majority of that post made my head hurt and locate what post? If you have been a "manager" in that situation then you should have known you would be asked to leave after making such a remark regardless of her attitude. How the hell did ATT replace the screen?!?!?!
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Jfree3000 said:
Yeah that really helped the situation. The majority of that post made my head hurt and locate what post? If you have been a "manager" in that situation then you should have known you would be asked to leave after making such a remark regardless of her attitude. How the hell did ATT replace the screen?!?!?!
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From what I read the first time, he went to the AT&T store where they told him about a place that will repair it.

It seems that no California store will help their customers. The customer service here is non existent. Like I've said before, I envy all these success stories of getting repairs done.
Sent from my EVO

Personally from California myself and that is very true, little or no customer service out there...Now I reside in Battle Creek, MI and most customer service at any store is almost top notch and to add, there is a Sprint repair store right next to my work where multiple fixes and repairs have been done to my EVO and in this last instance I had cracked the entire screen (just being clumsy) dropped the phone off at 3pm , double checked if they had the part in stock the Rep said "yes, and this shouldn't take longer than an hour." 45 minutes later I walk in, she greeted me, remembered who I was and handed me , my EVO with a brand new screen and power/volume buttons...she had also added, "oh hey, I also fixed your ear speaker, how did you hear anything through that?!?" Best part of the entire trip I was not charged a penny for the services done to fix my phone to brand new condition.
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Thats terrible! I live in san diego, I wouldnt say every sprint store rep is like that. I just add a iphone 4s for my wife the rep gaved me 23% on my montly bill and waive my activation. Not only that i only paid 163.36 cent for the white 16g iphone 4s. I trade in for my samsung for 85$. Sorry to brag but that rep who is on her period should get fired for that.
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Related

Radioshack outright lied to make a sale

So i call them up last Friday asking if they had any EVOs and the guy says "No but if you pre-order now we guarantee you will have it next week" so I decide to go with the shack due to the extra $20 in accessories and the fact that he guaranteed it to be there.
so I called this past Wednesday to ask if they had them in yet and the people told me it would be here on Friday, So i wait until today then call them at noon and ask, they tell me "we are waiting on the truck" and ALL throughout the day that is the only excuse i get is the truck and to call back in an hour or a half an hour until I finally went in and the guy says " Oh they will be here Monday" so I ask "why was i guaranteed Friday and given the run around all day?" he responds "I will take your name down for the manager and you will definitely have one Monday".
I feel like they lied through there damn teeth to have me buy the $50 card and lock me in or at least make a $50 profit because really what do they sell that is worth spending the cash on?......... then I will have to get another $50 to cover the gift card if I were to buy from another store.
What, a salesperson was dishonest in order to acquire a commision? Call Geraldo Rivera!!!
itmustbejj said:
What, a salesperson was dishonest in order to acquire a commision? Call Geraldo Rivera!!!
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+1
Especially at The Shack. They are bordering on bankruptcy or a buyout, right? They need every dollar they can get.
itmustbejj said:
what, a salesperson was dishonest in order to acquire a commision? Call geraldo rivera!!!
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roflmao !!
Nowai
Think that's bad? try getting a replacement from them if your Evo is getting more mess up (screen is raising higher and major light leakage now). I called every radioshack up to 50 miles from where I'm from and all of them saying there's none in stock and are only doing pre-order or so their saying. Who knows if their saying out of stock only to lure the new customer with their preorder crap. Very fustration I'm telling you.
I know warranty is up to 1 year for manuafacture defect and also have the 7 dollars insurance through Sprint but I just want to go in and out with a new device without waiting since this is a manufacture defect.
theoner1 said:
Think that's bad? try getting a replacement from them if your Evo is getting more mess up (screen is raising higher and major light leakage now). I called every radioshack up to 50 miles from where I'm from and all of them saying there's none in stock and are only doing pre-order or so their saying. Who knows if their saying out of stock only to lure the new customer with their preorder crap. Very fustration I'm telling you.
I know warranty is up to 1 year for manuafacture defect and also have the 7 dollars insurance through Sprint but I just want to go in and out with a new device without waiting since this is a manufacture defect.
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I knew there was a reason I got mine through BB and just got them to comp the $20 as well
They have no control of "the truck".
good old radioshack lol
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theoner1 said:
Think that's bad? try getting a replacement from them if your Evo is getting more mess up (screen is raising higher and major light leakage now). I called every radioshack up to 50 miles from where I'm from and all of them saying there's none in stock and are only doing pre-order or so their saying. Who knows if their saying out of stock only to lure the new customer with their preorder crap. Very fustration I'm telling you.
I know warranty is up to 1 year for manuafacture defect and also have the 7 dollars insurance through Sprint but I just want to go in and out with a new device without waiting since this is a manufacture defect.
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I know the feeling, mine has major light leakage now, and I called Sprint because I had ordered mine on release day, and put me on hold only for some rep to tell me they are not taking orders over the phone even more, even for defective products, I had to go to a corporate store and get put on a waiting list. I was like WTF? Went to the corporate store and they would only tell me they would add me to a waiting list, and didn't know when the phones would be in, they are estimating 1 week. Store Manager didn't even apologize, that made me even madder, thinking about telling them to shove it and wait on the next new android phone to come out, especially since I bought mine off contract, bought my wife's with her upgrade and no problems with hers.
Have you ever worked in retail? Honestly, most of these people will tell you what they know, and a lot of these things are out of their control.
Contrary to popular belief, most people that help you at retail stores and restaurants are not out to ruin your life and steal your money, wife, job, etc. Their normal people just like you, and most of them do really try to help you out.
So cut 'em some slack!
I walked into a Radio Shack today in downtown Miami and bought 2. They were the last two left in all of Miami! I feel so lucky
I don't think they "lied through their teeth" exactly. Odds are Fridays are their normal delivery days for product. Shipments can get delayed. End of story.
Gregalous said:
Have you ever worked in retail? Honestly, most of these people will tell you what they know, and a lot of these things are out of their control.
Contrary to popular belief, most people that help you at retail stores and restaurants are not out to ruin your life and steal your money, wife, job, etc. Their normal people just like you, and most of them do really try to help you out.
So cut 'em some slack!
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He works for Radio Shack...GET 'EM!
J/K
mrono said:
I knew there was a reason I got mine through BB and just got them to comp the $20 as well
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you know best buy was offering a free bt headset instead of $20 right?
SiL3nTKiLL said:
good old radioshack lol
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Hardly. Nothing about Radio Shack now represents the old Radio Shack. I thought they were supposed to cater to hobbyists instead of immitating Best Buy!
Here is another one....On June 16th I found a new "in stock" Evo sold by Amazon. I went through the checkout and selected "overnight" shipping. I filled out the payment info and just as I clicked down on the confirm purchase button I saw the small print at the bottom saying that the order should arrive on June 30th!! 2 friggin weeks?!?!? Luckily I hadn't released my mouse button and got out of it.
lol, thats retail for you. reguarless they have to say they guarantee it, because thats radioshack's policy, who wants to take a loss from their job. their not worried, so at the end of the day its not their problem. just like anywhere else in retail.. you WILL get the phone but at the end of the say the wait is your loss lol
radio shack sucks

Should I have said something....?

So I went into the Sprint store to pick up my brand new Evo replacement. Yes they give you NEW ones if you have a hardware defect and demand one, not a ****ty refurb. The refurb they initially wanted to give me had 3 huge scratches on the screen - go **** yourself Sprint. Anyway, I get to the store and this guy is with a salesman asking about what phone he should get. The salesman right away goes to the most expensive Evo and Epic phones and says you NEED an Android phone. Whatever, I thought, salesmen work on commission and this type of behavior is not out of line necessarily. Next the salesman says, "You have to pay an extra $10 a month to get this phone but thats because you get 4G" I though to myself... we pay the extra $10 because we get 4G? Weird... Then the guy asked him when they would be getting 4G where they are the the salesman said in 1 month - mind you this is midsized Colorado city with NO 4g towers. He said it would be live in 1 month. At this point I made a comment to my girlfriend saying this salesman is a bullshitter. Next, the salesman tells the guy that the Evo has the best resolution out of ANY smart phone out there. At this point I just wanted to punch this guy right in the face. Not only is this not true but it has just a regular LCD screen. Compared to the Galaxy or the iPhone, it just has a large. The salesman also went on to say that 3G is fast enough to do anything 4G does in the meantime before its out such as stream high definition youtube videos.
I don't get it... should I have said something? I didn't want to ruin this guys commission but at the same time he is blatantly lying to a customer so he can get him down for 2 years. The ****ed up thing is Sprint will never believe him if he says a rep lied to him about any of this stuff. I still feel bad for this guy - he obviously wasn't the most technologically sophisticated cat in the world and he was about to get a real wakeup call.
Knowledge is power.
werxen said:
So I went into the Sprint store to pick up my brand new Evo replacement. Yes they give you NEW ones if you have a hardware defect and demand one, not a ****ty refurb. The refurb they initially wanted to give me had 3 huge scratches on the screen - go **** yourself Sprint. Anyway, I get to the store and this guy is with a salesman asking about what phone he should get. The salesman right away goes to the most expensive Evo and Epic phones and says you NEED an Android phone. Whatever, I thought, salesmen work on commission and this type of behavior is not out of line necessarily. Next the salesman says, "You have to pay an extra $10 a month to get this phone but thats because you get 4G" I though to myself... we pay the extra $10 because we get 4G? Weird... Then the guy asked him when they would be getting 4G where they are the the salesman said in 1 month - mind you this is midsized Colorado city with NO 4g towers. He said it would be live in 1 month. At this point I made a comment to my girlfriend saying this salesman is a bullshitter. Next, the salesman tells the guy that the Evo has the best resolution out of ANY smart phone out there. At this point I just wanted to punch this guy right in the face. Not only is this not true but it has just a regular LCD screen. Compared to the Galaxy or the iPhone, it just has a large. The salesman also went on to say that 3G is fast enough to do anything 4G does in the meantime before its out such as stream high definition youtube videos.
I don't get it... should I have said something? I didn't want to ruin this guys commission but at the same time he is blatantly lying to a customer so he can get him down for 2 years. The ****ed up thing is Sprint will never believe him if he says a rep lied to him about any of this stuff. I still feel bad for this guy - he obviously wasn't the most technologically sophisticated cat in the world and he was about to get a real wakeup call.
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i have said it once ill say ill say it again ,... some real anger issues
Sporkman said:
i have said it once ill say ill say it again ,... some real anger issues
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I honestly don't see how this guy has anger issues. He's simply asking for opinions on whether or not he should've called out a lying salesman. Imo, I say no. Dishonest salesman are worthless, but if you believe everything they tell you cuz you didn't do any research you have only yourself to blame.
Ps. Still waiting to see some sort of worthwhile post from Sporkman.
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Anybody who goes to buy anything without doing their own research first and relying on a salesman's word kinda deserves what they get. I believe this on any type of purchase, but especially on anything I would have to sign a contract for.
I work on commission, too, and I don't lie when I sell. With that said, when I am speaking to a customer and another customer pipes up with their opinion I get pissy.
Honestly, if the guys lying about the product he shouldn't be getting his commission so don't worry about that. When found in this situation again, try this - wait for the salesman to leave for a minute, and walk up and mention to the customer "you know I couldn't help overhearing, but I have this product and...." and tell him the truth. The important thing is to not make a scene or accuse the salesman of anything. Just let the customer know that you don't think what you overheard was correct, and suggest to him that he go online to check it out, and do some research before taking your word on it, or the salesmans. If you don't get a chance to talk with the customer, or the sale guys lies were too over the top, talk to the manager on the way out.
Sent from my blah blah blah blah
fachadick said:
Honestly, if the guys lying about the product he shouldn't be getting his commission so don't worry about that. When found in this situation again, try this - wait for the salesman to leave for a minute, and walk up and mention to the customer "you know I couldn't help overhearing, but I have this product and...." and tell him the truth. The important thing is to not make a scene or accuse the salesman of anything. Just let the customer know that you don't think what you overheard was correct, and suggest to him that he go online to check it out, and do some research before taking your word on it, or the salesmans. If you don't get a chance to talk with the customer, or the sale guys lies were too over the top, talk to the manager on the way out.
Sent from my blah blah blah blah
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+1. Now I feel bad I didn't do that.
No different than a used car salesman.
I'd be on the fence as well
I am of the type that I research anything that is a significant cost or commitment, (phones, cars, contracts, etc) so I have somewhat diminished sympathy for the average consumer who walks into a store clueless and actually expects to be told the 100% honest truth. There are endless jokes about anything salesmen. Oldie but goodie: How do you know when a salesmen is lying? -- When his mouth is moving.
The only thing that would have held me back on saying anything is if that was my local sprint store that I might need a favor from in the future. If I wrecked a guys comission, I would never expect to be properly helped out by anyone in that store again. (word travels fast in small stores like that)
You never know what kind if guy the customer was either, there are two types of people who use the Evo. The kind that love to tinker/customize/tweak and set things up through learning and discovery (i.e. most of us here) and there are people who just don't give a damn and want it to "work".
This is my first droid phone, I ditched my iphone 3G and ATT beacuse of the endless runaround and BS. I couldn't be happier with my Evo. On that same note, I have a friend who had an iphone, we convinced her to get a droid based phone. A few days later she calls us up *****ing how its "too hard to use" and it never works. This was 100% user error though.
Is it me or is anyone else tired of the android phones being referred to as "Droid'
dglowe343 said:
Ps. Still waiting to see some sort of worthwhile post from Sporkman.
Sent from my SUPERSONIC
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You won't get one.
Anyway I would have corrected the salesman because that person will end up getting pissed off and end up getting the run around during the buyers remorse period.
Sent from my PC36100 using XDA App
I think Sprint needs to get their **** together and get all of their many different stories about what the $10 is for, or just drop it already.
Hrshycro said:
I think Sprint needs to get their **** together and get all of their many different stories about what the $10 is for, or just drop it already.
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Eh... They can't say it's for 4G because everyone that doesn't have 4G will complain. Richer data experience is their best excuse right now. Everyone want's 4G but doesn't want to help pay to have it developed. Like I tell all my customers, don't go to the dealership expecting to purchase a Bentley but then complain that you have to put 93 octane gas.
soxozor said:
Is it me or is anyone else tired of the android phones being referred to as "Droid'
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+1
Funny, you go into 3 different stores, you get 3 different stories, same applies to customer service. So what is the $10 a month for again, sh!t.
Sporkman said:
i have said it once ill say ill say it again ,... some real anger issues
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Man you are always calling people out on something. Whats up with your sentence? Its got one comma and several periods.
twilk73 said:
Man you are always calling people out on something. Whats up with your sentence? Its got one comma and several periods.
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Ignore these members on the forum for a "richer forum experience"
fachadick
Dirtyshroomz
Sporkman
All trolls come from the same breed.
you could say something, but then just hope that rep isnt the rep that does your swap out....
Leave it on the customer. Might as well have gone to a new car dealer and asked the salesman, "So what car should I get? I have no idea what I need."
dglowe343 said:
I honestly don't see how this guy has anger issues.
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You don't think wanting to punch someone for saying something incorrect about a screen is a bit much?
Although, I do agree, it is hard listening to a salesperson lie to a customer. It could very well be he didn't know he was lying, but that doesn't help much.

T-mobile data throttling

ok,
so I got the nasty txt message last month and I was throttled because I went over the 5GB Data. I then was capped at exactly 58 kbits/s, when switching to edge i got about triple that.
my new billing cycle started on the 21st, so my cap shouldve been removed....BUT IT WASNT....i have been on the phone with tmobile every day, its been from "we need to exchange your phone" to them switching my simcard today and i am still throttled.
I just got off the phone with technical support that confirmed that I am not the only one experiencing this issue. Apparently a lot or people or everybody that was recently throttled is having the issue of still being throttled...now they say they are aware of this issue but do not have any eta on when and if it is going to be solved.
they also confirmed that data is being throttled on tmobiles side, not on the phone itself! so forget looking for a way to get around, there is none!
I hope this helps a few of you out there to watch their data!!! DO NOT GET OVER 5GB!!! I THINK I AM GOING TO SWITCH!!!
I know...I think most of us do. Its the 5gb limit....and yes it was a major pain in the ass to get my speed back up once throttled. Its not your phone, sim card, ect....its on their end...that is where you are throttled. I just moved from their joke for customer service up to Tech and it ended up getting fixed in a few days.
G/L w/ it.
Indysignz said:
I know...I think most of us do. Its the 5gb limit....and yes it was a major pain in the ass to get my speed back up once throttled. Its not your phone, sim card, ect....its on their end...that is where you are throttled. I just moved from their joke for customer service up to Tech and it ended up getting fixed in a few days.
G/L w/ it.
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could you please explain how you got it fixed!! How did they fix it?
jamesfelarca said:
could you please explain how you got it fixed!! How did they fix it?
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idk....all I know is I spoke with tech who got the msg to network engineers. They asked if I was tethering which I said no to b/c the cs had noted that I was so I think they kept me throttled over it...one that got cleared up it ended up just speeding up the next day. I called and said issue was resolved since I had a case # for it.
If you have not gotten to a case number you need to escalate the issue. Get past the uneducated customer service people to the people who can actually get things working and you will probably get better results.
i had an escalation to the engineering department last week, with number an everything, told me it takes up to 3 days...nothing happened!! told me my data was fine! i was even at the store today and they told me i have to call tech support. we should all put it out there and let it be known that the jd power award for customer service, needs to not be given again!!!
I am willing to bet it has to do with the AT&T buying out T-Mobile thing considering if you look at AT&T's practices they Throttle Bandwidth like crazy.
Probably not the best thread for this but either way I would Call them again. request a supervisor or manager. You can also twitter tmobile and complain there. I've gotten allot of issues resolved that way. Good luck
Sent from my CM7 powered G2
userfriendlyme said:
Probably not the best thread for this but either way I would Call them again. request a supervisor or manager. You can also twitter tmobile and complain there. I've gotten allot of issues resolved that way. Good luck
Sent from my CM7 powered G2
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Tweeting T-Mobile gets good results. I had a really bad call with one of their reps that was eating on the phone and just had a crappy attitude. I tweeted them with "how much does it cost to cancel my contract" and they direct messaged me within half an hour requesting I email them what happened. After they got my email, I had a rep from the main office (not customer service) call me back and straighten things out very quickly. T-Mobile is still a customer service oriented company, but they've grown in recent years and so has the number of CS reps on the phone and chat. The AT&T buyout doesn't have anything to do with it, because that deal is far from complete. It could take over a year to get done. The government broke up AT&T just a couple of decades ago, so any time they acquire a new company, it's going to get heavily scrutinized. They are going to have to get FCC and Dept. of Justice approval.
RobBull69 said:
They are going to have to get FCC and Dept. of Justice approval.
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and it's already been proclaimed it won't be a "rubber stamp"... I really hope it flops, and I hope that the only reason t-mobile allowed for the offer to be officially made was because they knew it wouldn't be allowed and that they would make off with 3+BILLION of ATT's money/assets in one form or another... I can only hope that T-Mobile's upper management was truly that brilliant...
If you log into your online T-Mobile account, does it state anywhere in your current setup that you have a limited data plan? Mine says unlimited web, as it was a grandfathered package from my MyTouch3G days. Hopefully I don't get capped.
dustrho said:
If you log into your online T-Mobile account, does it state anywhere in your current setup that you have a limited data plan? Mine says unlimited web, as it was a grandfathered package from my MyTouch3G days. Hopefully I don't get capped.
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Even grandfathered plans have a 5gb data cap. Same thing here. "unlimited" has never been.
This thread is not Development related.
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Today my number got crossed with another person line.

So I started receiving text messages from random numbers this morning, apparently specific peoples texts got routed to me lol
So I ignored it at first, then I get a text from <[email protected]> saying to respond to the message, figured it was some kind of scam or something. Then all of a sudden I get a text from someone claiming to be from Tmobile, from a PTN, saying he is fixing my misrouted issue.
Called customer service, I got India, so sad, explained the situation and the girl repeatedly told me that there was NO problem with my phone and that Tmobile would not text me from a PTN or a testmessage text, I got aggravated at that point after repeatedly telling her my issue and her not listening or even doing anything, finally asked for a supervisor and she very rudely asked me "why I need to talk to a supervisor" told her she did not resolve my issue and that she was not believing me. She put me on hold for 5 minutes and then hung up the phone on me.
Called back again, got an American she looked at my account and advised me that it is a network issue and should be resolved in the next day or two. Also that it is against Tmobile policy to send customers text messages from their personal numbers.
All in all I am very unhappy with Tmobile customer support. Especially the girl from India, smh.
Thanks for reading my story!
Just wanted to tell someone
Haha
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Sent from my SGH-T989 using XDA App
agreed the people from india are useless. I am not sure if they have trouble grasping the language or are just incompetent. I needed to activate a sim card it took 3 people 2 indian reps who just transferred me and the last american(sounding anyways) took care of the issue.
thanks for the heads up on the texting though I'll be on the look out for that.
This happened to me the other day ... It is not the first time .... Sure it will not be the last ...
They talk like robots most of the time. You can tell they are reading a script. Tech support is a sucky job if you get paid less than minimum lol
Sent from my SGH-T989 using xda premium
This happened to me as well on Friday. I received texts in Spanish and at first I thought they were errors but then I finally responded to one and the person told me that they had never seen my number before. somehow I was receiving texts that were never intended for me. somehow customer care managed to fix it. But it was hell for a while. The first rep I spoke to even had the nerve to tell me there was nothing she could do for me besides change my number as it wasn't t-mobiles fault. Smh.
Sent from my SGH-T989 using Tapatalk
This happened to me on alltel years ago. I was fighting with my douchelord boyfriend & a random guy started replying. Pretty awkward, lol...
And if anyone cares, the vast majority of Indians learn English alongside Hindi as they're growing up, so its not a lack of a grasp on the language that causes problems. I don't know, but I suspect its just a difference in the training they receive there.
Happened to me as well on Friday. I kept getting about 100 messages from someones twitter account. Quite the boring person I might add. Would have been good if it was interesting. I really don't care about weather in KY when I live in PA.
I has a situation where i was trying to get my phone exchange cause it was still under warranty and I got India and the lady would keep trying to send me a new battery or charger when I knew it was the phone after many India I finally got American which she did the exchange in 5 min tops I was so relieved
Hmmmm I received messages last week from odd numbers also maybe this explains it. I always play along for a bit just cuz it's fun.
Sent from my SGH-T989 using xda premium
This happened to me the day after I switched to T-Mobile about 2 weeks ago. I figured it had something to do with me porting my number over but I guess not.
Wow...I have been with Tmobile since they where Voicestream over a decade and I have never had that
issue....hope it got resolved
Sent from my SGH-T989 using Tapatalk
rastlin said:
Wow...I have been with Tmobile since they where Voicestream over a decade and I have never had that
issue....hope it got resolved
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well not voicestream, but almost the same with me. nearly 9.5 years and never once had this issue.
Same here 10 years no issue
Sent from my SGH-T989 using Tapatalk
I've had my number for 4 years and it still happened to me. Definitely weird.
Sent from my SGH-T989 using xda premium
My issue seems to be resolved, haven't got texts from random girls all day
But also I don't even care this happened, I work for Sprint so I know stupid **** like this does happen.
I'm just mad about how the Indian women treated me about the situation. Even more mad that once I got an American my issue had been answered. Hence, Tmobile should not be outsourcing!
Sent from my SGH-T989 using XDA App
Not that it matters, but the call centers are not in India, they're in the Philippines. I work for financial care and see that happening all the time and it causes a large amount of people to ultimately leave Tmobile because of the overseas callcenters causing customers to be upset.
Sent from out of this Galaxy S II
My wife had texts coming ti her phone too. Random people asking questions.
Digitized by user in another Galaxy
719 is from Colorado Springs. I'm from Denver and see that area code all the time.
I received a few random texts as well. Mostly I ignored them, but one I responded to. A guy was asking his buddies what alcohol they got. I responded to let him know it went to the wrong number because getting an answer about alcohol is a serious matter!
He was thankful, and laughed at my response.
It's not really a big issue. Sometimes things like this happen, and it not like it happens all the time or caused any serious hardship.
Oh, I've had this number for 5 years, and been with T-Mobile about 10 years. Whatever their shortcomings, they're still the best major US provider.
Sent from my SGH-T989 using xda premium
The guy my line ended up crossed with was from colarado. Most of the texts I was receiving were in Spanish. I finally responded to one of the texts and the person on the other end was more shocked than me saying they never saw my number before. That's when we realized it was a mistake and not someone being malicious.
Sent from my SGH-T989 using Tapatalk

Has anyone else gotten this deal?

Walked into the Sprint store last Friday.
Bought the Galaxy Gear and they gave me a Note 3 for free.
Nonsense
Sent from my SM-N900T using Tapatalk 4
I swear to god.
Proof... They had to ring up the Jawbone because the Gear wasn't in the POS yet.
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I call shenanigans !
Hogwash, I say!!!
Yes, I sat on my laptop this morning, researched product numbers for items, and proceeded to photoshop an electronic receipt just so that I can reap the acceptance of everyone on XDA.
It was a serious question. I wasn't sure if this was an actual promotion or if I just got extreeeeeemly lucky.
Colossal screwup perhaps? Seems odd they would discount the more expensive of the two. I could almost see it being the other way though... buy a Note 3 outright and get a free gear.
Let us know if you get contacted about it. If this is actually true, there are going to be a LOT of PO'd people I would gather.
EDIT: Apparently I hit save twice.
Ragnarkov said:
Colossal screwup perhaps? Seems odd they would discount the more expensive of the two. I could almost see it being the other way though... buy a Note 3 outright and get a free gear.
Let us know if you get contacted about it. If this is actually true, there are going to be a LOT of PO'd people I would gather.
Click to expand...
Click to collapse
So far I haven't been.
What's weird is that the day I got the phone, they didnt have the Gear in stock yet so the saleswoman told me they'd ship it to my house (that was friday). Monday came along and I was curious about a tracking number so I called Sprint. Sprint had no idea what I was talking about. Called the store back and the saleswoman who sold me the phone said they were shipping it straight from the store.
This wasn't a third party Sprint store either, it was a corporate one.
I'm going to go with the theory that she wanted me and gave me a freebie. Regardless, I don't get the hate for this watch. I think its pretty damned sweet.
Senorkabob said:
I'm going to go with the theory that she wanted me and gave me a freebie.
Click to expand...
Click to collapse
If you go with anything, this would be it. LOL :good:
Senorkabob said:
So far I haven't been.
What's weird is that the day I got the phone, they didnt have the Gear in stock yet so the saleswoman told me they'd ship it to my house (that was friday). Monday came along and I was curious about a tracking number so I called Sprint. Sprint had no idea what I was talking about. Called the store back and the saleswoman who sold me the phone said they were shipping it straight from the store.
This wasn't a third party Sprint store either, it was a corporate one.
I'm going to go with the theory that she wanted me and gave me a freebie. Regardless, I don't get the hate for this watch. I think its pretty damned sweet.
Click to expand...
Click to collapse
Whatever her reasoning was, you definitely got the better end of that deal! Have you tried out the Gear yet? I'm fighting the urge to grab one...but the desire to walk around and talk to my wrist like James T.Kirk may prove to be too much for me to resist, :laugh:
nysfinest318 said:
Whatever her reasoning was, you definitely got the better end of that deal! Have you tried out the Gear yet? I'm fighting the urge to grab one...but the desire to walk around and talk to my wrist like James T.Kirk may prove to be too much for me to resist, :laugh:
Click to expand...
Click to collapse
I don't get all the negativity surrounding the Gear.
I love this thing. Facebook, Twitter, and Snapchat all have apps to access their services (if you're into that). The phone call clarity is actually better IMO than speaker phone on the Note and loving the camera function.

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