How do i return my phone back to stock - Desire HD - Desire HD General

Hey guys,
I tried to search in de app but couldn't find it so here is my situation.. yesterday i let my Desire hd Dell on the ground is does work but i got a burst in the screen.. im going back to the store to send it for repair but 2 things..
1. I need to get the stock splash back on it
2. I need to get the phone back to stock..
Please can someone help so i can get phone repaired??
Many thanks already!
Sent from my HTC Desire HD using XDA Premium App

No problem.
You can find the stock splash screen here: http://forum.xda-developers.com/showthread.php?p=15430340&highlight=stock#post15430340
Uncompress that and put the .img file in the same folder as your fastboot file (in the Android SDK, it used to be in the Tools folder but nowadays they put it in the Platform-Tools folder), then open a CMD window, (Make sure the file is called splash1.img) and type:
fastboot flash splash1 splash1.img
That will restore the stock splash screen.
To restore the software you have to:
1: Find a 1.32.405.6 RUU that matches the original state of your phone.
2: Flash that RUU
3: Use Visionary R14 to Temproot and then Permroot
4: The Jkoljo's Easy Radio Tool to change the CID back to stock (If you phone was unbranded it will be HTC__001)
5: Also use that tool to restore S-On
6: Reflash the RUU
7: Upgrade to the latest software through the usual software updates.
Hope that helps.

that helps, thx.

Restoring Desire to factory
hi,
i've checked everywhere and i cant find it. i need to restore my desire to how i originally got it, and silly me i did not back up my rom. Can some one help?
Thank you
+ i cant find anywhere a 1.32.405.6 RUU

Stock Roms HERE

ROM 1.32.707.5 CL277010 w/ 12.28b.60.140eU_26.03.02.26M
sorry for sort of hijacking this threat, but it is related.
I got a DHD (SE Asia I believe) with ROM 1.32.707.5 CL277010 with baseband 12.28b.60.140eU_26.03.02.26M. I rooted it and want to go back (only because I can not apply the System upgrade, which is available), can not find any SE Asia ROM though.
Q.: Can I (safely) just use any WWE RUU or does it need to be the SE Asia ROM?
Hope somebody knows...

If its not for warranty purposes then a world wide ROM is fine. If it is for warranty purposes you would need to get it as close as you could to the original state.
However can I ask why you want to unroot? The ROM's on XDA are much better than the ones HTC give us.
By the way, please start a new thread next time. It keeps things organised

Related

[GUIDE] Installing RUU's

mod: If this should be in DHD General, please move it
At the moment, sometimes current RUUs (ROM Update Utility) do not flash from the latest RUU exe - many times it will not recognise the Desire HD.
If you are having this problem, this is how to flash the latest stock RUU.
The latest RUU at the time of writing is 1.32.405.6.
You can download the RUUs from xmoo's thread or from mousey_'s site.
note: This is mainly for stock phones, for vendor-derived ones (e.g Vodafone DHDs in Australia) you will also need a goldcard.
Common Steps
Download the latest RUU (1.32.405.6).
Run it as administrator.
Tick the 'I understand the caution indicated above...' box, and click next.
At this point do not go any further.
Navigate to C:\Users\Ivo\AppData\Local\Temp (Replace my username with yours; AppData is a hidden folder)
You should see one or two folders like this:
{719CE201-7B12-4A13-9AF6-8F359FE69C7B}
Go into the one with dotnetinstaller.exe in it.
Open up the next folder.
Copy rom.zip into another folder (outside of temp).
At this point just Cancel and quit out of the ROM Update Utility.
A) Install through PC
Download and install HTC Sync 3.0 and restart.
Download the 1.15.405.1 Test RUU. It is the only one currently known to find the Android DHD.
Start it the same way as before, get to the
1. Connect the Smartphone to the USB Cable.
step. (but no further)
Again, go to the AppData local temp directory (same as above), and find the folder with dotnetinstaller.exe and inside that, rom.zip
You want to delete the rom.zip (which is the 1.15 version) and replace it with (copy back) the 1.32 rom.zip you copied out earler.
DO NOT UPDATE WITH 1.15 ROM, IT IS NOT DESIGNED FOR RETAIL DHDs.
Now click through the next buttons.
The 1.15 Utility should now be set to update with the 1.32 rom. You will see the version number of the rom at the final step.
Click update and watch the magic happen
B) or Install through Phone
With the rom.zip you copied out earlier, rename it PD98IMG.zip
Copy this onto the root of your microSD card through some means (disk drive, ftp, wireless).
Restart your phone and boot into the bootloader by holding power and volume down at the same time as it restarts.
It should go into the bootloader, take a fair while to check the zip on the sd card, and then ask you if you want to flash it.
Say yes!
Hope this can help some people for whom the 1.32 RUUs aren't working for them
Thanks for putting up this post! I was about to request one last night.
Now if only there could be a similar guide to flashing custom ROMs
To force unroot, I could reinstall RUU 1.32.405.6 from Win7 without problems, a bit longer than updating/reinstalling a WinMo 6.5.x rom (my former HD2), but it went through...
Thanks Ivolol this worked a treat
Appreciate your guide and efforts.
I am running Win 7 64. folowed 1.15 method now running latest 1.32.405.6
Howling Wolf said:
To force unroot, I could reinstall RUU 1.32.405.6 from Win7 without problems, a bit longer than updating/reinstalling a WinMo 6.5.x rom (my former HD2), but it went through...
Click to expand...
Click to collapse
Weird; I tested a couple of RUUs (not as many as xmoo did) and all of them couldn't connect to my phone (whereas 1.15 could).
It'd be interesting to find out what the factors are that cause this. ATM the guide above is what to do if someone finds themselves in the same situation (the current ROMs won't find the phone).
Howling Wolf said:
To force unroot, I could reinstall RUU 1.32.405.6 from Win7 without problems.
Click to expand...
Click to collapse
+1 here, went through the normal RUU process fine just for ****s and giggles. I've extracted the ROM.zip though in case it's needed for future use.
sorry for the noob question..just had my DHD for the last 5 days. I come from galaxy S, and in there whenever we flash a rom all the data gets wiped out.
is it true also when we flash a RUU??
also if I do that...would i still be able to get OTA updates??
nandihno said:
sorry for the noob question..just had my DHD for the last 5 days. I come from galaxy S, and in there whenever we flash a rom all the data gets wiped out.
is it true also when we flash a RUU??
also if I do that...would i still be able to get OTA updates??
Click to expand...
Click to collapse
I haven't got complete knowledge of the entire subject yet, but:
a RUU will completely wipe all user settings / apps. Won't do anything to the sd card though.
An update.zip is akin to an OTA update, it does not wipe user settings.
Flashing with a stock RUU will mean that you can still get OTA updates.
I've tried using the phone method and unable to flash successful. I believe you need a valid GoldCard to use this method.
Can you confirm if the GoldCard is required for doing it with the phone method?
In addition, once the unit (especially our Voda branded one) is flashed with the latest ROM, OTA may not run properly which will result in disabled functionality (as recorded in this thread: forums.whirlpool.net.au/forum-replies.cfm?t=1575514, wifi stopped working). Theory said you'll need a GoldCard to get OTA to work properly (from another thread in XDA).
Thanks.
Great Guide thank you very much. Now i know to flash back to stock now if something gose wrong as iam a noob to android it took some time to work it out even tho it is a simple guide now i wanna know after getting perm root how do i flash a custom rom ? do i need clockwork mod?
tleehm said:
I've tried using the phone method and unable to flash successful. I believe you need a valid GoldCard to use this method.
Can you confirm if the GoldCard is required for doing it with the phone method?
In addition, once the unit (especially our Voda branded one) is flashed with the latest ROM, OTA may not run properly which will result in disabled functionality (as recorded in this thread: forums.whirlpool.net.au/forum-replies.cfm?t=1575514, wifi stopped working). Theory said you'll need a GoldCard to get OTA to work properly (from another thread in XDA).
Thanks.
Click to expand...
Click to collapse
There is a big reason I decided to buy my DHD outright and not through Vodafone
I'm pretty sure that Vodafone's OTAs will be different from HTC's. In order to get OTAs from Vodafone you will need their image on it.
Also with vodafone's ROM installed, I wouldn't think it would accept HTC's vanilla ROM/RUU without going through the entire root process (it would only accept Vodafone signed ROMs). So in order to get onto HTC's ROMs I would think you need to follow http://forum.xda-developers.com/showthread.php?t=841076 before the phone will let you run a HTC RUU on it.
I haven't explored goldcards as I personally have no use for one, but you might also need one by the sounds of it for the Vodafone ROM to let you replace it. (edit: yes it looks like you need one to officially flash from a Vendor ROM to a generic one.)
So this guide is mainly for people with vanilla HTC phones. Although someone has posted a stock rooted Vodafone ROM on the phones so you might be able to use the same techniques outlined here with that.
ssimmmo said:
Great Guide thank you very much. Now i know to flash back to stock now if something gose wrong as iam a noob to android it took some time to work it out even tho it is a simple guide now i wanna know after getting perm root how do i flash a custom rom ? do i need clockwork mod?
Click to expand...
Click to collapse
clockwork mod is useful but not entirely necessary. You might be able to use this guide's method to flash a custom ROM onto it (haven't tried yet), but otherwise I think what you need is a recovery img that will let you upload custom/unsigned ROMs onto it. And also S-OFF I imagine.
ok so i have S-OFF and clockwork mod recovery...
if i have the rom.zip and rename it to PD98IMG.zip and run bootloader.
i shouldnt have any problems flashing this rom??
BTW am using Aus branded Vodafone HDH.
also..IF i flash this rom..would i loose S-Off and clockwork recovery mod??
would flashing this allow me to gain OTA???
nandihno said:
ok so i have S-OFF and clockwork mod recovery...
if i have the rom.zip and rename it to PD98IMG.zip and run bootloader.
i shouldnt have any problems flashing this rom??
BTW am using Aus branded Vodafone HDH.
also..IF i flash this rom..would i loose S-Off and clockwork recovery mod??
would flashing this allow me to gain OTA???
Click to expand...
Click to collapse
If you flash a stock RUU rom.zip then you will loose all custom apps, data, s-off, recovery, etc. It puts it to factory settings. If you are in the business of flashing ROMs then I wouldn't worry about OTA because the developers here will integrate HTC updates as they come out, if they come out
However yes I think if you flashed a stock RUU then you will be able to get OTA. You might still need a goldcard, I'm not exactly sure.
ivolol said:
mod: If this should be in DHD General, please move it
At the moment, sometimes current RUUs (ROM Update Utility) do not flash from the latest RUU exe - many times it will not recognise the Desire HD.
If you are having this problem, this is how to flash the latest stock RUU.
The latest RUU at the time of writing is 1.32.405.6.
You can download the RUUs from xmoo's thread or from mousey_'s site.
note: This is mainly for stock phones, for vendor-derived ones (e.g Vodafone DHDs in Australia) you will also need a goldcard.
Common Steps
Download the latest RUU (1.32.405.6).
Run it as administrator.
Tick the 'I understand the caution indicated above...' box, and click next.
At this point do not go any further.
Navigate to C:\Users\Ivo\AppData\Local\Temp (Replace my username with yours; AppData is a hidden folder)
You should see one or two folders like this:
{719CE201-7B12-4A13-9AF6-8F359FE69C7B}
Go into the one with dotnetinstaller.exe in it.
Open up the next folder.
Copy rom.zip into another folder (outside of temp).
At this point just Cancel and quit out of the ROM Update Utility.
A) Install through PC
Download and install HTC Sync 3.0 and restart.
Download the 1.15.405.1 Test RUU. It is the only one currently known to find the Android DHD.
Start it the same way as before, get to the
1. Connect the Smartphone to the USB Cable.
step. (but no further)
Again, go to the AppData local temp directory (same as above), and find the folder with dotnetinstaller.exe and inside that, rom.zip
You want to delete the rom.zip (which is the 1.15 version) and replace it with (copy back) the 1.32 rom.zip you copied out earler.
DO NOT UPDATE WITH 1.15 ROM, IT IS NOT DESIGNED FOR RETAIL DHDs.
Now click through the next buttons.
The 1.15 Utility should now be set to update with the 1.32 rom. You will see the version number of the rom at the final step.
Click update and watch the magic happen
B) or Install through Phone
With the rom.zip you copied out earlier, rename it PD98IMG.zip
Copy this onto the root of your microSD card through some means (disk drive, ftp, wireless).
Restart your phone and boot into the bootloader by holding power and volume down at the same time as it restarts.
It should go into the bootloader, take a fair while to check the zip on the sd card, and then ask you if you want to flash it.
Say yes!
Hope this can help some people for whom the 1.32 RUUs aren't working for them
Click to expand...
Click to collapse
As I am Newbie of Android and I have noob quesitons. Could you please explain what is RUU and use this for what purpose?
Yeah. I got a goldcard inside of my phone but the bootloader doesn't recognize the P98IMG on my sdcard even though its there for sure. No idea how to fix this
Dr. lele said:
Yeah. I got a goldcard inside of my phone but the bootloader doesn't recognize the P98IMG on my sdcard even though its there for sure. No idea how to fix this
Click to expand...
Click to collapse
How big is ur sd-card, and also what brand. Sometimes this is also a issue....
It's a kingston 8 gb class 4, but thanks for the tipp, I'll try another.
Yep, it was the sdcard xD. It's updating as I type
Carnt I just use the updater on the pc with the Rom? I have tried the method and I don't see a Rom file just a data1 file which is a ear file. I really would like stock ROM on my device
edit: i just used the exe and it installed perfect, so now it should be stock with no root,and sn
cxeka7 said:
As I am Newbie of Android and I have noob quesitons. Could you please explain what is RUU and use this for what purpose?
Click to expand...
Click to collapse
An RUU is an exe which contains the stock 'firmware' from HTC to flash to your device. Basically it will do a full factory reset of your device. It won't wipe your sdcard but it will overwrite everything else.
it didnt asked me for anything on option B) or Install through Phone. i didnt get the option to flash it.

[Q] Wildfire re-stock-ing

Hello Guys
I need to reflash my phone with stock bootloader and stock android Sense rom. i have searched over the forum and there is no one proper method to do it.
also., i have tried RUU from shipped roms, but the updater does not flash the phone as it says the RUU is wrong.
The phone I am trying to flash is a HTC Wildfire bought June 2010 with T-mobile sim.
thanks in advance.
Same case with me just my wildfire is not branded
Sent from my HTC Wildfire using Tapatalk
Chek you have a valid goldcard when flashing the shipped rom.
Download the a RUU Rom from shipped-rom's.
Open the .exe file and leave it open, now go to %TEMP% in explorer.exe (start > run), and search for Rom.zip or something like that.
Copy that file to your SD Card and install it with ClockWorkMod.
I downloaded the RUU from a link on the forum. Now when I go to Shipped roms top download the RUU manually, i cant find the model (Buzz/ Wildfire) there..
where do I download the RUU from?
Here : http://www.shipped-roms.com/downloa...3.55.24H_3.35.19.25_release_151892_signed.exe

[Solved][Q] Help needed for Nandroid Restore...

Hi,
Posting a new thread since I could not find any thread that could address my issue. If there is one, pls point me to it.
I have a GSM Hero. I flashed Froydvillain 1.7.2 ROM on it. However, for some reasons, I want to go back to stock 2.1 HTC ROM.
After rooting the phone, I had created a backup with Nandroid. However, when I try to restore it using Nandroid, I get following msg -
.android_secure.img not found Skipping restore of applications on external storage', and then also something about skipping restore of /sd-ext
After this, it says restore complete.
When I reboot, I am stuck on the Airtel screen (HTC India). Can not go past it.
Can anybody tell a way to load stock 2.1 ROM?
Thanks in advance.
I'm not sure, but it could be a missing file leading to a corrupted backup. If that is the case you can either get a stock 2.1 rom in zip form
(like this one for exemple http://forum.xda-developers.com/showthread.php?t=714075) or you could un-root by running a RUU (rom update utility) and remove the patched recovery image, in effect restoring your phone to factory condition.
There's a decent guide on how to do that here.
Hi,
Thanks for reply.
I actually prefer theunloackr.com method of unrooting. However, the problem is that since I am having a Froydvillain ROM, I can't use HTC Sync with it. So, can not use the RUU.
I think first installing the zipped generic OTA you mentioned and then using theunlockr.com method will do the thing for me. Isn't it?
Are there any other zipped RUU?
Thanks again
Just boot your phone into bootloader, plug it into your computer, and make sure it is on hboot-mode (it shows HBOOT on the screen) then go into Device Manager on Windows and look for "Android USB Devices" - if the device under there is named "My HTC" then everything is fine and you can start the RUU.exe, but if it's not you will have to update the driver with the one installed with HTC Sync (probably located in C:\Program Files\HTC\HTC Driver\Driver Files\(Your OS here)\ ) then it should be named "My HTC" and you should be able to go on
Hey...
mljjlm said:
Just boot your phone into bootloader, plug it into your computer, and make sure it is on hboot-mode (it shows HBOOT on the screen) then go into Device Manager on Windows and look for "Android USB Devices" - if the device under there is named "My HTC" then everything is fine and you can start the RUU.exe, but if it's not you will have to update the driver with the one installed with HTC Sync (probably located in C:\Program Files\HTC\HTC Driver\Driver Files\(Your OS here)\ ) then it should be named "My HTC" and you should be able to go on
Click to expand...
Click to collapse
**
I hope you can imagine the feeling of relief...
The Android USB device listed is indeed 'My Hero' so I hope it is completely safe to go ahead with RUU....
I have downloaded India RUU from some site...however can you tell me where can find authentic RUU?
Thanks again...
There has to be a thread with all the roms for the hero... including the official ruu. Also, you could try the xda wiki.
Sent from my HTC Hero using XDA App
Is it Generic HTC or is it branded in any way? If it's branded you will find it at your carriers homepage (hopefully). If it's generic you will find it on htc.com
androguns said:
**
I hope you can imagine the feeling of relief...
The Android USB device listed is indeed 'My Hero' so I hope it is completely safe to go ahead with RUU....
I have downloaded India RUU from some site...however can you tell me where can find authentic RUU?
Thanks again...
Click to expand...
Click to collapse
I usually go here: http://shipped-roms.com/index.php?category=android&model=Hero
They are all authentic and if one isn't compatible with your phone it should just say so (though the latest one with asia in the name should probably work).
Thanks
Hello all,
The issue is solved now.
I am back to the stock ROM.
I found that the method suggested by mljjlm worked perfectly for me.
The issue I faced was: Going back to stock HTC Hero 2.1 ROM from a rooted, Froydvillain 1.7.2 ROM
1. I had already downloaded appropriate RUU from following link -
http://shipped-roms.com/index.php?category=android&model=Hero
2. I followed confirmatory steps suggested by mljjlm in the post above
3. Just plugged in Hero to PC via USB cable, and ran the RUU. This pdf from HTC website tells more about running RUU (for a different device, but same procedure) http://www.htc.com/uploadedFiles/Co.../Touch_Detailed_RUU_Instructions_07152008.pdf
That's it.
Thanks all for help.

Desire HD official rom needed

Hi everybody:
I'm in real trouble,i need original ruu rom for my desire hd,htc support site does not give me exe file.My phone sn is HT13ARX02053.Can you please share it with me?
Heres all the RUUs you need - LINK (credits go to andyharney)
CodeNameUnknown1 said:
Heres all the RUUs you need - LINK (credits go to andyharney)
Click to expand...
Click to collapse
I need ruu file just for this SN
Sorry for the late reply, but in not sure that they make RUU for each SN.
The SN is just an ID for the phone so the company can know where this certain phone was shipped to and where it was sold, etc...
But the Carrier does matter, which is why, on andy's website, he has different RUU for different carriers.
You can choose the WWE version (2.2 froyo-(1.32 FW) and 2.3 Gingerbread-(2.36 FW) are available) if you didnt buy it from a certain carrier
@OP what is your firmware version. Not your android version, your HTC firmware.
Failing that, make a gold card thus allowing you to negate the CID check and extract the Rom.zip file from the latest unbranded HTC RUU and apply it using the bootloader. Worked for me and dead easy too.
Sent from my Desire HD using XDA App
top really needed this!!!!!!!
Now i've downloaded 2 firmwares,the names follow below.I can't install any of them due to "Customer ID error",how can i install any original firmware?
RUU_Ace_Gingerbread_S_HTC_WWE_2.36.405.8_R_Radio_12.54.60.25_26.09.04.11_M2_release_187331_signed.exe
RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe
PS:I have goldcard.
Your goldcard is required for flashing PD98IMG.zip's, I'm sure it has no relevance to RUU's.
You have a branded/network locked device, you need a matching RUU.
What is your HTC Firmware version.
Andy is right - if you want to just apply what is essentially an RUU of your choice you need to:
1. Run the RUU exe so that it fires up then find the ROM.zip file on your PC. Should be under your usernames temp folder somewhere. You only need to open it to it's first screen to get access to the files it extracts - no need to go any further.
2. Rename the file to PD98IMG.zip and put it onto the root of your Goldcard.
3. Boot the phone into the bootloader by holding the volume button down as you turn it on. Make sure the Goldcard with the zip file on is inserted at this point.
It'll check the zip and ask if you want to apply it, at which point it'll flash the lot as the Goldcard bypasses the CID check which is what's been stopping your RUU from working.
That's all I did but using a 1.32 stock ROM then applied the 2.3 RUU over the top to get me to Gingerbread from the horrible 1.72 HTC ROM riddled with bugs.
Andy, that process should work for anyone shouldn't it?
Yep, that is the process.
It worked for me thanks.
Can i flash my phone with cooked roms which have root access via the same method so that i won't need to do extra operatins.

[Q] UNROOTing FAILED!!! plz HELP! DESIRE Z

hi, i'm new here, and prity mutch to android too, and already screwed up...
i have desire z, which i rooted (cyanogen wiki method) and flashed cyanogen 7 2.3
now having problem with screen, so will try to send for warranty, and wanted unroot it using:
theunlockr com/2010/12/01/how-to-unroot-the-t-mobile-g2-htc-vision
now as newbe, i downloaded stock bootloader wrom the link, and done ewerithing as said, after reboot i found that it's t mobile rom, and also that:
s -off,
and in simlock:
fat32 init ok
open mccmnc file fail open
cid file fail
downloaded rom manager few times as when i click on it it says:
you must root your phone for room manager to function. superuser was not found at "/system/bin/su"or"/system/xbin/su". use google to search instruction to root your phone.
all comands in cmw coming with:
an error ocured while attemptingto run previleged commands!
originaly was runing:
1.34.405.5
hbot 0.85.0005
mic0425
radio 26.03.02.26m
emmcboot
oct 11 2010
also i have backup of orriginal rom on sd and few backups of cm7, but can't load it without cmw
is anyone hawe an idea what steps to take to get it back to stock and su off without bricking it..?
found original rom at:
shipped-roms com/index.php?category=android&model=Vision
but how to load it? gold card?
and how to S-OFF propper for warranty?
and can you explain step by step as for noob
THANKS!!!!!!
p.s sorry for english grammar..
(admin,(feel free to dellite copy of this post in Q and A as this prob right place for it))
Sorry to hear about your woes mate. I will move your post to the Desire Z fora for further help and assistance.
Cheers,
M_T_M
russsland said:
hi, i'm new here, and prity mutch to android too, and already screwed up...
i have desire z, which i rooted (cyanogen wiki method) and flashed cyanogen 7 2.3
now having problem with screen, so will try to send for warranty, and wanted unroot it using:
theunlockr com/2010/12/01/how-to-unroot-the-t-mobile-g2-htc-vision
now as newbe, i downloaded stock bootloader wrom the link, and done ewerithing as said, after reboot i found that it's t mobile rom, and also that:
s -off,
and in simlock:
fat32 init ok
open mccmnc file fail open
cid file fail
downloaded rom manager few times as when i click on it it says:
you must root your phone for room manager to function. superuser was not found at "/system/bin/su"or"/system/xbin/su". use google to search instruction to root your phone.
all comands in cmw coming with:
an error ocured while attemptingto run previleged commands!
originaly was runing:
1.34.405.5
hbot 0.85.0005
mic0425
radio 26.03.02.26m
emmcboot
oct 11 2010
also i have backup of orriginal rom on sd and few backups of cm7, but can't load it without cmw
is anyone hawe an idea what steps to take to get it back to stock and su off without bricking it..?
found original rom at:
shipped-roms com/index.php?category=android&model=Vision
but how to load it? gold card?
and how to S-OFF propper for warranty?
and can you explain step by step as for noob
THANKS!!!!!!
p.s sorry for english grammar..
(admin,(feel free to dellite copy of this post in Q and A as this prob right place for it))
Click to expand...
Click to collapse
What I did was flash a stock froyo build onto the phone, this is possible as you have s-off. This can be rooted, do that then install clockwork mod. Then on the HTC Vision XDA wiki follow the steps to unroot the phone. Make sure it's for the desire z not the T-Mobile G2.
hmmm... how to flash stock froyo, and where is it m8?
thanks for reply!!
btw, when try recovery in botloader, coming back with red triangle...
No unrooting was necessary for me
I just sent in a g2 to tmobile for a warranty replacement because my screen stopped working. I was rooted and running CM6.1. I got my new phone in 24 hours and returned the old one weeks ago. It was accepted and I was only charged for the rush shipping I requested to get my replacement phone faster.
It's possible you don't need to unroot. I'm not saying it's a guarantee that they don't hassle you, but on tmobile they didn't check. Obviously it may differ given that you have a desire z and are probably with a different carrier.
i bought it for cash, so have to send it direct to htc, and they prob know what they doing, as t mob and other providers not always looking at this things and they sending 1000 back so not all get checked for this sort of things..
SORTED
repeated rooting process, phone didnt load os and stuck on htc logo, rebooted in to recovery and as cwm rom manager was back , restored image of cm7.. now will try not to brick it...

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