hello,
Sudently my touch screen stop working?
I'd read lots of topics about it but i beleived mine is different?
I was under android when it occur.
My touch screen stop working except a small area in the middle of the screen.
It's look like the calibration was done for this small part of the screen.
I've tried to do a reset => same thing
I've re-install the ROM => the touch screen works for a couple of minutes and then stop except the same small part ???
If i reboot it direcly goes to the small part.
I flash a Signed Ship Rom from my provider it's do the same things? work a couple of minutes on the first boot, and after only the small area ...
if someone got an idea ?
thanks
(sorry for bad english)
I have the same problem, and I did the same tests.
Actually it's not soft problem. It's hardware.
http://forum.xda-developers.com/showthread.php?t=970703
You can workarround by hard pressing in circles over the red button.
It seems that the digitalizer is under that button.
I have test this workarround and works for me.
anyway if you hd2 is in garantee, send it to HTC.
this is in the wrong section, this is a Q&A not a dev post, please post in the correct section next time
sounds like a fault on the handset which needs to go back to htc to fix
Kaito_Mesalina said:
I have the same problem, and I did the same tests.
Actually it's not soft problem. It's hardware.
http://forum.xda-developers.com/showthread.php?t=970703
You can workarround by hard pressing in circles over the red button.
It seems that the digitalizer is under that button.
I have test this workarround and works for me.
anyway if you hd2 is in garantee, send it to HTC.
Click to expand...
Click to collapse
If it's a hardware problem, how do you explain it work fine when instaling a new rom ?
every times it does the same!
First boot work fine for a couple of minutes and block after ! the next boot direcly have the problem.
It's look like a wrong calibration/setup of the digitalizer!!!
? i've done a task 29 . trying to erase parameters that may be setup somewhere in memory.
but still the same !
I don't know how to use MTTY? it's seens to be more powerfull (destructive ) than the task 29 ?
can it be the solution?
I actually had the same thing happen to me... mine was still under warranty so i flashed the original program back to the phone and had them send me a different one... talk about a moment of panic
Related
After I installed new rom on my blackstone a new problem came out...
Time to time something hapens to my touch screen. It gets very very imprecise. For example, when I'm writing a SMS message I press the "V" button but then "G" is written on the screen... But this doesn't happen just when I'm writing a SMS but it happens no matter what I'm doing with the phone... Everything seems to be "shifted"/moved for about 1 centimetre upwards.
I made a hard reset and reinstalled rom but nothing didn't helped...
But it's funny because this isn't happening all the time but just time to time. Then I recalibrate the screen (voUp and voDO + tap the screen) and it helps for a few moments and than the same problem again. Then I'm doing the recalibration procedure till this problem vanish...
What is the problem, how can I solve it???
Please help because it is really annoying...
Hi,
May be that the change of Rom is only a coincidence?
It is not excluded that the touch screen of your blackstone can be a little damaged.
I have a pda that sometimes have the same problem, but I not updated any Rom to it.
Simply I stressed his touch screen with some abnormal pressure (I think).
thanks for reply...
It's funny because it works fine all day but suddenly you need to write a SMS or just answer the call, but that is not possible.
Well the screen might been damaged but it's weird because when I start calibrating the screen I tap the cross and it's not moved...
What can I do?
Same problem
I have same problem and I didn't make any ROM update. I didn't install any new software, but suddenly my screen started to be unaccurate and shifted somehow. calibration helps but after while it's shifted again. I was thinking about updating ROM, but if this is not a solution, then I don't want to ...
Well I send my phone to repair. They said that it was a mechanical issue so I think you should send it also due it looks like this is the only way to solve this problem. I hope you still have your phone under guarantee...
Oh and make sure whether you need original ROM or you may use the changed one, because in Slovenia you need stock ROM and no programs installed (like Garmin etc.). So the best think to do is to hard reset the phone and then send it to repair, so you don't have any problems...
Hi guys,
This evening something wring happened with my HD2. Suddenly without any visible reasons touch screen stopped working. Actualy screen itself is working but it doesn't react on any touches. I did hard reset - no luck, screen is working but touch surface isn't, so basically my phone is almost dead :-(
Have you seen this behaviour ? Is there any possible way to fix it ? The only thing that comes in my mind which could cause something like this is static electricity shock, but if it kills HD2 screen I want my money back.
I guess now I should use warranty and this is just after 1 month of usage....
Just a stupd question
Don't be offended by my question, I just want to rule out the obvious.
You're not wearing gloves due to the cold outside?
Greetings
chuelibrueder
No, I'm not using gloves with HD2 :-(
I have the same problem. I believe that the connectors under the screen became loose.
I have send an email to htc and they told me to contact the retailer to check if they can replace the device and if not to contact the service center in Cyprus.
There is another thread about this issue here
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Hmmm,
Yet another one having to go back due to hardware problems....
WB
I loose the touch screen today and the hardware button exept Home i think, i had to remove the battery and i waited 30s put it back and everything went in place, the phone had called one contact when i had the bug.
The only thing that happened before screen doesn't work and buttons : i received an MMS strange, i'm not sure i can rely on my phone
I only installed the 1.48 rom and the 3 patches (audio, sms and sd card)
20mihalko said:
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Click to expand...
Click to collapse
I contacted the service center in Cyprus and they offered to repair it but they don't have spare parts right now. I've also send an email to the retailer and wait for their answer.
Seems i have to wait after Christmas for a repair or exchange.
The good thing is that by pressing the screen with my palm or giving it a few solid taps it works for some time.
bBeware keyboard layout!
I had suffer bye used hadwritting layout sometime it cause screen doesn't responds
try change keyboard layout not hadwritting
Just had the same thing happen with mine, powers up but the screen wont respond anywhere i press. I have tried hard reset AND soft reset, nothing!
Have just restored factory ROM, and deleted hspdl and dropped off at vodaphone in town. Im gutted!!
really seems to be a production problem: i had to send my hd2 back to htc for screen replacement just 4 weeks ago... same fault as yours: the touchscreen wasn't responding to input anymore!
the last weeks i noticed that many people had this problem too...
wow.. keeping a close eye on this.. guess the same problem from the HD is creeping up to the HD2..
Well im hoping vodaphone dont turn around and say its not covered under warranty etc, I had to [like most ppl] sign up for two years to get this phone, i aint gonna be to happy if i have to spend the next 21 months of my contract without the handset i wanted!
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
tnx!
dio62000 said:
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
Click to expand...
Click to collapse
YESSS!!! thanx mate this worked like a charm!!
VlaJko79 said:
YESSS!!! thanx mate this worked like a charm!!
Click to expand...
Click to collapse
Well, it's been a few weeks now and I've had this problem several times again and worse, even after a hard reset; and almost each time I could fix it by pressing the screen/hardware buttons, but that shouldn't be the way, because I don't think it's good for the hardware, so I searched the forum and I think I found the two culprits (maybe a combination of the two):
1. The problem occured exactly the same day I began using my 16 GB card, class 2. It once happened that when I had the locked screen problem I took out the card and it immediately unlocked. But every now and then the phone still froze, even when I took out the SD card if the problem occured.
2. Then I have put off the automatic light adjustment settings and guess what; no more freezes!
It looks like a combination of power settings and use of SD card. I'm not very technical, but even when it looked like it was a hardware fault at first, it now seems it's a software fault after all.
Touchscreen doesnt work
Well F4CK my screen will not respond to touch at all anymore seems that this is a problem that is not well addressed tmobile is sending out a new one but the question is when will the touchscreen stop working on that "new" one.NOT happy at all.
Well this has now happened to me....no touch response but hardware buttons working, screen still displays-- off to JB HIFI as soon as I can to replace.
OOOKK I had this problem when i just flashed my phone with a costum rom. As far i remember my phone fall down once or twice but not something bad. I have the silicone cover and screen protector. If it was a hardware problem i believe that it shouldn't work at all even if you had to use the hardbuttons. Which that was how i would have to use to unlock the screen. I will go back to the factory rom and settings to see if there is any difference. My current rom is AthineOS 3.14 and Radio 2.15.50.14.
If for any reason you want to access your cellphone and you don't have time go through troubleshooting. I Suggest you download mymobiler which connects the phone and you can use it through your pc. Make sure you take the sd card before you connect. Here is the website www.mymobiler.com
In my case, my phone was RIP. The touch screen stopped working after installing a custom ROM. I installed the latest official ROM from T-Mobile and my phone and came back to life
Hi guys, some months ago my htc is fall by my jeans and it break down. So i've buyed an lcd by brando hk (the same that sell screen protector) an lcd with digitalizer. Ok the pack arrive, i replace the lcd and is perfect. Work every etc. I had used for 1 day and some hours.. The next day i tidy up, start the htc and ok. I put in standby by pressing the button on the top.. After some minutes i re-press that button for use it because i've received a sms and don't work. So i reboot the phone, and nothing. It is only the lcd that don't work, because the feedback vibration work, if i call my phone ring and etc etc. But i don't see nothing. So very very angry i shutdown the htc. The next day again i try to use it and make the same play. So i contact the brando hk and ask to send me another lcd + digitalizer. They ship to me. Arrive, i replace it again. I use that for 30minutes and after make the same problem -.-" again, and again, and again. Guys please help me, i want re-use my fabolous phone
I don't think that is a software problem, because i've changed different rom and make a lot of full reset.
Thanks anyway
Hi!
I have the same issue: a fall, but not on the LCD side.
As you, my blaskstone works fine (i verified with MyMobiler software), but, on the screen, nothing
After many search i found a strange thing:, my LCD works only when i launch from the phone (with MyMobiler), the SSPL-Manual-TouchHD (see HardSPL thread).
And, i saw the three colors screen, with a corrupted Model ID/DeviceID, it looks like ˆDB instead of BLAC100
So, you can try also the SSPL-Manual for confirm your LCD still works, and deviceID is correct.
Sylvain.
I don't have understand much man.. Can you explain me again, please?
My screen sometimes work.. Now i've also updated the rom with another one, thinking that is a software problem but nothing. 1 of 8-9 reboot i've seen the three colors screen! And now nothing.
Ok stop, i do everything and the manual hspl say:
BLAC100 MFG 32M MI-BC
1.07.OliNex XA
MicroP-BlackStone (LED) v6
Guys i've used the phone for 5 long minutes!!! That see isn't a problem of lcd
It work great!
Nobody can help me?
Other thread
Lilith_v2 said:
Nobody can help me?
Click to expand...
Click to collapse
Please see my reply on the OTHER thread you posted with exactly the same problem.
Can a MOD please close down one of these two identical threads.
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Did you install any cab or custom settings?
Yes, i'm using throttlelauncher with WP7 theme but when the screen is stuck, i have two choices :
Remove the battery to start again, without throttlelauncher started .
Restart the HTC with Mymobiler if the HDmini is connected.
At the end, the problem stays on.
I only have to wait for some time and then the touchscreen works again... by itself !
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
francois64 said:
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
Click to expand...
Click to collapse
Try to ask for a new device (if it's still under warranty )
bart3385 said:
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Click to expand...
Click to collapse
Maybe your device is blocking so hard that your keys and screen both don't work anymore. I have had that too once Maybe Trottle causes this?
Madmatt
The problem is to be sure that a software is the problem origin; before i ask for the PDA to be replaced by my operator.
Try to do hard reset. Install only the basic stuff. (Minus Throttlelauncher.) See if the phone goes back to normal.
_Madmatt said:
Try to ask for a new device (if it's still under warranty )
Click to expand...
Click to collapse
That's a possible option.
Somehow, i'm not allowed to make that kind of suggestion anymore. Someone keeps on following me and make a mockery whenever i mention anything like that.
Anyway, try to check software problem first. As i first did on my own device. Before i've ascertained it is defective hardware.
francois64 said:
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Click to expand...
Click to collapse
It is normal, sometimes, it doesn't respond, lame htc hd mini. I have this problem long ago.
Thank's for your suggestions.
Today, the phone is completly stuck.
That's why i don't think it is a software problem.
I can' even entry the PIN code.
i've tried a Hard reset, to flash back to Original Rom = nothing more.
So i've asked Orange for an exchange under garanty...
That's a good move.
In some areas, a high percentage of units need replacement.
I tried soft reset, nothing. Pull'd out battery reboot, nothing. Can you guys recommend me with a few steps i should take ?
Thanks a lot i really need my hd2 this week
Task 29, flash winmo stock, check if touchscreen if working. If it is, flash HSPL 2.08, flash radio, MAGLDR, then android, check if it is working, if it isn't then try a different rom. If from winmo it isn't working, then more than likely it is a hardware problem, eg. your end key is interrupting touch inputs, so take it into repair, although currently HTC is facing repair problems so if you're willing to wait say a month or so, then sure, but if it were me, i'd just buy a new phone.
Mann....i now feel that Android NAND is what gives users so many touch screen problems....yikesss !!!!
Im trying taks 29 now.
I installed this WinMo rom after task 29 and a hard reset:
Energy™-.¸¸.·´¯ 6.5|21916 / 6.5.X|29020 * Sense 2021
Still no touch screen. But the hardware keys are working. Will this be the end for me of a fantastic device and ****ing up 190 euro's
worst situation ever! when you slice your finger to unlock it and nothing happends !! it's a very common problem, HARDWARE related, not android nand related, i've been in the same situation after installing an app, somehow the screen became unresponsive.
i read somewhere that if you pressed a little hard above and arround the power button, the touchscreen starts to work again, because the digitalizer´s conectors are arround there, and i tried that and guess what?? it worked! after that installed button saviour app and never pressed the power button again.
but sadly, after a while the screen becomes unresposive again, so it´s just a temporal solution, now my touchscreen has become completly unresponsive and that trick doesn´t work any more
sounds like the digitizer issue thats been banded about on here
by the way, there are thousands of threats in the forum regarding the same problem, try to give them a read
huevo0000 said:
by the way, there are thousands of threats in the forum regarding the same problem, try to give them a read
Click to expand...
Click to collapse
I did read some, didn't gave me a single working solution. Is this a common problem with HD2's ?
My warranty is gone. Should i try to take it to a local repair shop ? Or take out my baseball bat and give it a good swing ?
It wasn't really supposed to happen you see. Android just requires us to use a lot of buttons and well, the hardware design wasn't meant for the buttons to be pressed a lot, so this happens, if you're unlucky.
Didn't use the power button that much really. Im thinking about selling my hd2 and buying a palm pixi to use for a couple of months. How much should i charge ? 60 bucks ?