*BRICKED* Atrix 4G MOTO Replacement" - Atrix 4G General

Recently a few weeks back i had messed with my "atrix" a little to much and ended up HARD BRICKING My device from reverting back 2.3.4 to 1.83 sbf file etc and i sent to Motorola and they send me a replacement unit.. Reason i'm posting is because apparently they replace if you have a hard-brick they did for me.

why is atrix in quotes?

Tell
What do u you tell them

I had the same thing happen and I told them that it screwed up doing the ota update.

They didnt see the software and how long did it take for them to send you a new one

They saw that it was updated to 2.3.4 but still sent me another phone. It took about 3 weeks to put it in the mail and get it back.

The fact u were the able to brick with all the warnings is astonishing. I worry less about moto honoring it as I do AT&T. AT&T looks for any reason is drop their end of agreements u pay for.
Sent from my MB860 using xda premium

Isn't just a bunch of Hispanics in Mexico that repair the phones? I'm guessing they probably care less or really even know about all of that stuff.

Careful... warranty is notorious for putting "znrp" soc code on your account and next bill you will see $150 charge for equipment returned damaged. if they check it that is... seen it before at work... just saying.

twayneo said:
Careful... warranty is notorious for putting "znrp" soc code on your account and next bill you will see $150 charge for equipment returned damaged. if they check it that is... seen it before at work... just saying.
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if you process the warranty directly to motorola they just send you a replacement.

they will just send you a new one ? because i got to send my in today and am nerves

Related

just received my replacement in the mail today

had to replace my phone cause my microusb port was all jacked up, was really loose and would only charge if i had my cord wrapped up a certain way.. had many other cords lying around which conformed "yes" it was the port and not a bad cable.. so the phone came in today and i have a big smile on my face cause its only had the 2.1 update and its a rev0002 so im all smiles cause i wanted to be able to reroot it the day it came it... #justsayin
also i know there is that possibility that i could have a refurb which i really could care less.. the phone looks new without a scratch on it so that works for me.. im not one of those that cries because i paid for a new phone when there is that possibility that it isnt.. incase someone those in the whole you have a "reburbished phone dumbass" response
It should say refurbished somewhere on the phone or so I've heard if it is a refurb.
Well, the phone you sent back was used, too.
How did you manage to get sprint to mail you your replacement? I tried and the rep had the nerve to suggest I say I lost my Evo and pay the $100 deductible and then I could get a $50 credit over a hardware defect
##786# and check if it is a refurb.
got my replacement for microusb issue as well
u will know if its a refurb if u just get the phone and back case ... of hit ##766# i think it is and there is a refurb status.
Mine is, but its hardware 003 which i think has the fixed port so im happy
Good stuff... I have usb issues as well but I'm still waiting for my replacement.I could care less if it is a refurb as long as its not beat up and doesn't have the latest OTA *Crosses fingers*
063_XOBX said:
How did you manage to get sprint to mail you your replacement? I tried and the rep had the nerve to suggest I say I lost my Evo and pay the $100 deductible and then I could get a $50 credit over a hardware defect
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i was transferred to that insurance company whoever the hell they are and they told me that i would have to be paying the 100 bucks and i basically just said why do i have to pay 100 out of my pocket if its a defect with the phone and he said i would need to talk to a sprint rep about that so i said just transfer me back cause i dont wanna pay a deductible.. so when i went back to the sprint rep luckily it was a girl so you just gotta play the koolguy role and be all nice calling them by their names and all the good stuff.. just be all flattery which as cheesy as it sounds it usually works.. so we pretty much just started talking about "sadly sprint" and the prices and how they are cheaper compared to most other carriers, ive been with them since 98 and it was kool cause she was actually the one that brought that up so the was sort of the conversation starter, i was asking who she used and she said she used to be with att but switch to sprint after she started working for them and realized how much cheaper their plans were and we just sorta went from there.. anyways when it came down to the phone i was telling her that the insurance ppl were saying that i had to pay the hundred bucks and i was like why would they charge me if i didnt damage it, and she was telling me that that its because they just assume that damage to that port is cause by abuse, so i was telling her that i had just googled "loose microusb" and the first things that come up are topics regarding the evo so i was telling her that it has to be a defect in the phone (but you say it all kool, not **** like.. just sorta keeping the conversation going) so i then was asking her if there was anyway that i could get a new phone without having to pay the deductible because i swear i treat my phones like little kittens (cheese joke) so she said that she could sent me the phone without me paying the deductible but just to know that if it was damaged from abuse they will bill my acct, and i was like "thats a deal" so she basically said okay she will send it in the mail.. its all about finding the right person and just being fractious with them.. dude, ill even be a flirt with a dude if he is feminine enough..
cloud858rk said:
##786# and check if it is a refurb.
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yep its a refurb, but my phone had over a 1000 more minutes use then this phone so screw it... still happy, thanks for the tip btw
oh yeah, and i used simpleroot for the first time.. i rooted using toasts method when the phone first came out so there was no purpose for me to try simpleroot before.. WOW, that was easy.. there is absolutely no reason for anyone to say that dont know how to root a phone..
and to unroot my old phone i just ran simpleroot to change the hboot then ran the stock ruu...
El oh el you got refurbished phone!!! :sarcasm:
Sent from my PC36100 using XDA App
echoside said:
El oh el you got refurbished phone!!! :sarcasm:
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the joke would have worked better if you finished it off with the word dumbass
You dont need to play the cool guy lol. Sprint always tells me I have to get transfered to the insurance co but then I tell them wait dont transfer me I am not paying for something that isnt damaged physicly or anything like that. This phone isnt damaged this phone has a hardware defect. The insurance co handles damaged phones and sprint handles swaps on defective phones. Sprint is always trying to pass me to the insurance co lol. They try to pull a fast one all the time. They are shady *****es. Also I dont care about refurbes they always look new to me so what the heck.
i did the exact same thing due to a damaged usb port about 1.5 months ago... got a refurbed nova 002 as a replacement and its been working fine ever since
after working at a service and repair store for sprint for 2 years I'll tell you that I've seen more defective phones from the manufacturer than I have from the Refurb warehouse lol.
BUT!!! I have had to exchange up to 5 phones in a row for someone because all the Refurbs I kept exchanging were defective and then we ran out and I had to order one haha
Alanmw86 said:
after working at a service and repair store for sprint for 2 years I'll tell you that I've seen more defective phones from the manufacturer than I have from the Refurb warehouse lol.
BUT!!! I have had to exchange up to 5 phones in a row for someone because all the Refurbs I kept exchanging were defective and then we ran out and I had to order one haha
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I believe this! I went through 5 TP2's
1st new
2nd refurb
3rd refurb
4th refurb
5th New, used for 5 days then sold it on craigslist to get my EVO.
All had issues with freezing when on the charger.
I just got my replacement today also not a referb but brand new. Mine bricked when I tried to do the OTA update. It went to reboot and powered off but would not power back on no matter what. Took to a Sprint Repair Center they could not get it to boot. So it took 7 days to get my replacement but I got it. Brand new very nice. Confirmed not a referb via the ##786#.
I simple rooted it then put the Damage Control on it. Very happy!
My question is, since I found this site
https://www.eff.org/press/archives/2010/07/26
I guess its cool to have my phone rooted an send it back cause my cameras messed up, it just has a pink screen an doesn't show no pic at all. An I know I'm probably gunna have to send it back.
hardcor4e said:
https://www.eff.org/press/archives/2010/07/26
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they can still void warranties because you rooted your phone, they just cant get the law involved.. if i send in a rooted phone they can make me pay the deductible just because, its sucks but its business! i understand where they are coming from though, there are a lot of noobs that try things like unlocking and rooting and it would be ****ty for sprint to have to take the hit for someone elses screwup
im on my 3rd evo just got it yesterday
1st one - dust under the screen - bottom left corner, it started small but then it got worse within a week.
2nd one - screen seperation and light leakage on the bottom corners.
3rd one - seems ok, so far... about dam time!
So then I would have to unroot just to a replacement. How are the replacements? An I seen something on here about the 002 an 003,I mean can u ask for the 003? What's the difference

two probs with phone

My phone was rooted and running a lag fix and was working fine untill i saw a cool theme that i wanted. I tried to flash it but it bricked my phone enstead. I was able to get it back buy following some instructions using odin. I got it back but without avitar, sims, and media hub. Now it also restarts over and over when i have my wifi on. I turn wifi off and it stays on. Is there a fix for what is going on? and is there any way i can get back avitar and the media hub. If not im going to take the phone back. Its not rooted anymore so it should not be a problem. What kinda of warrenty does to phone have i bought it the day it came out?
you get a one year warranty against factory defects. just call t-mo and tell them your phone keeps boot looping. they'll send you out another one in no time
orells said:
you get a one year warranty against factory defects. just call t-mo and tell them your phone keeps boot looping. they'll send you out another one in no time
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Maybe people should take responsibility for their actions instead?
Can I just go to tmo store and get a replacement or is it something I need to call on
Sent from my SGH-T959 using XDA App
If you're past the two week grace period you can go into a store, but they will just order one for you there. Even with insurance they won't hot swap you at the store.
Use Odin again and QUIT MESSING WITH YOUR PHONE. Why are you all encouraging the op to get a replacement?
spacecasespiff said:
Can I just go to tmo store and get a replacement or is it something I need to call on
Sent from my SGH-T959 using XDA App
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You did this to yourself, YOU are responsible! don't try to scam T-mo into giving you a new device for something YOU did.
spacecasespiff said:
Can I just go to tmo store and get a replacement or is it something I need to call on
Sent from my SGH-T959 using XDA App
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You would be committing fraud which is a crime. Anyone who advises you how to do it would also be committing a crime.
How about you ask how to fix the problem and I'm sure people well versed in Odin will walk you through the fix.
Thanks for helping to drive up the cost of the phones, much appreciated. You VOIDED the warranty by rooting it, deal with it, not expect the rest of us to subsidize your phones.
do people not read disclamers? the devs clearly tell you that your phonw might blow up, so take responsibility for what you do to your crappy phones and man up.
orells said:
you get a one year warranty against factory defects. just call t-mo and tell them your phone keeps boot looping. they'll send you out another one in no time
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Will t-mo replace defect unit if you bought it from ebay?
people REALAX. I went to tmobile and told them what i did and they said the root that i had done DID NOT MESS WITH THE WARRINTY. And that i should have brought the phone in before doin anything to it. I have INSURANCE and I will get a new phone tomarrow. Now the guy that helped my had the same root on his vibrant and that he would not have done it if it did mess with the warrinty. So I come on here for some help and you guys toss me under a bus. I never said i was going to LIE TO TMOBLE i would not do that. I still had to pay 130 bucks any way.
Yea, so suck it you war mongers. LOL
Sent from my Vibrant using the XDA app.
Your friendly neighborhood tmobile hacker boy may have taken it back but the policy has always been very clear that rooting your phone will void your warranty. Regardless of whether they took it back or not, the fact remains, you broke it and you want someone else to eat some of the responsibility for your actions.
I told them that i was the one that messed it up so i did not lie to them. I filed a claim with the insurance and they said as long as the type of root that i did was a small one that even though i messed it up there concearn is the warrinty of the phone. its not like all of you are these saints. I did nothing wrong.The insurance could have declined the claim but they did not they just said that i problably should not do it again and that if it did happen again for the same reasone that they would reject the claim. So i did not have any friends at tmo or the insurance. So im all done with this now. Beside all of you have rooted any way so let my say that i hope it does not happen to you.

Don't stress about warranty...

Thought I would share my experiences with you guys to hopefully settle some stomachs.
I got my first incredible the day they were released. About a month after i got it, it started randomly rebooting and shutting off. It would run great for days, then have a fit of reboots. I used it like that for quite a while until root was released. I rooted it, then shortly after installed some of the leaked roms. I hoped that updating everything would help with the reboots.. nope.
Anyway, long story short. I called VZW and they sent me a replacement device. I sent back the first phone with S-off, rooted, radio updated, and running a cryogen mod.
As soon as I got the replacement phone, I re-flashed it with all the goodies. Last week I ended up bricking it because my kid ran by and pulled it off the USB cable during a flash of sky raider. It would boot into Hboot, but i nothing i did made it work right again. Anyway, I called that day and said "my phone doesnt turn on anymore" they sent me another replacement. I sent that phone back with s-off and radio 2.15 and not booting past the silver HTC screen.
I was wondering wtf, i thought for sure i would get a call or a letter or SOMETHING. i have a buddy that works at the VZW warehouse so I asked him. He said all they do is open the box, verify that the numbers on the phone match the numbers on the return order and move on. They get 1,000s of phones a day from warranty exchange. Nobody "checks them". Hes just a lowly worker but I think hes right.
I have had VZW for just over 10 years now, and have utilized their "exchange 3 times per year" service on almost every phone I have had. I have sent in phones that I broke the screens on, by saying "my phone doesn't work anymore". I have sent in phones i dropped in the water by saying "my phone doesn't work anymore".
The people in the warehouse who check the phones numbers have NO IDEA why you sent it in, or what the tech told you, or why they told you to take it back.
bottom line.. don't stress about it. and take advantage of VZW's service of letting you exchange your phone 3 times per year.
EDIT
Just wanted to add... They give you 10 days to send the phone back, that first incredible i sent back, i kept for over a month. They even posted an equipment charge to my account for not sending it back, but that took them a month. I just called 611 and said "oh gee wow.. i forgot to send that back" lady told me no problem and sent me out a new box and i mailed it back. 3 days later they credited my account the $500+ equipment charge. That was the phone with s-off, radio update, and running cryogen. Hardly stock lol. and honestly.. it was a intermittent reboot problem. what would they do anyway? turn it on and use it for a week to see when it shutdown? lol
That 3x a year deal, is that with one of their insurance plans? I elected to for-go that when I bought my Incredible so I don't know what the deal will be if any one of my phones boink... just glad I don't have a kid to fudge things up anyway... although I do have a girlfriend that likes to seemingly randomly unplug my electronics because "our power bill is sooo high!". Yes, I know honey, it's called summer + A/C usage x.x
DeeBG said:
That 3x a year deal, is that with one of their insurance plans? I elected to for-go that when I bought my Incredible so I don't know what the deal will be if any one of my phones boink... just glad I don't have a kid to fudge things up anyway... although I do have a girlfriend that likes to seemingly randomly unplug my electronics because "our power bill is sooo high!". Yes, I know honey, it's called summer + A/C usage x.x
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no, that is just the manufacture warranty. they will exchange it 3 times during the 1 year manufacturer warranty. on the 4th time, they will either send you a brand new phone in the box, or upgrade you to another phone. your choice
msticlaru said:
no, that is just the manufacture warranty. they will exchange it 3 times during the 1 year manufacturer warranty. on the 4th time, they will either send you a brand new phone in the box, or upgrade you to another phone. your choice
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It's how I got my Incredible. Upgraded for free from D Eris. I got a big scratch on my screen somehow. Need a refurb soon. Haha.
I'm not sure if the masses should know any of this.
This is exactly how I got the Incredible from the Moto Droid. 3 times returned (the 3rd time not even for an unfixable problem *oopsie* ) and then they said they would send me an Incredible. I love VZW tech support
Hmmm, that Droid incredible hd sounds pretty cool lol when's it coming out again? Jk jk lol
Edit: this is good to know if something really does go bad with my phone. But I would never take advantage of it.
Sent from my ADR6300 using XDA App
MODS- please delete this thread to prevent little kids from being stupid and causing VZW to crack down on this. Thanks!
anothen said:
MODS- please delete this thread to prevent little kids from being stupid and causing VZW to crack down on this. Thanks!
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agree...
/10char
Yeah, I'm sure this all-important xda thread would be the first inkling VZW has ever had that some people game their replacement policy (sshhh!)
better shut it down RIGHT AWAY before the sky falls on us.
I guess there always has to be someone to make a wise guy remark. You are correct about 'not being the first'. However, XDA may be the first that hundreds of thousands of people look at.
If it's so easy to return a phone 3x a year why bother with insurance? I'm paying $8 a month to Asurion.
Why would this thread need to be deleted. If Verizon does crack down good. People with legit problems with then hopefully be helped even better.
marcmarshall said:
If it's so easy to return a phone 3x a year why bother with insurance? I'm paying $8 a month to Asurion.
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1 in 4 people with 2 year contracts could make a full replacement purchase price claim and they'd still have a nice profit, assuming they had to pay full price MSRP for replacements. Wonder how much they'd make by using refurbs as replacements, rejecting claims, etc.
I may be in the wrong business.
Also, delete the thread. That is the best way to restrict information flow.
marcmarshall said:
If it's so easy to return a phone 3x a year why bother with insurance? I'm paying $8 a month to Asurion.
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Because warranty doesn't cover getting it wet, replacement of lost/stolen, cracked screen, break due to drop or abuse, etc.
Hey, my comment from yesterday got deleted! No fair, it doesn't count for my replies posted either...
Zerotwistknife7 said:
agree...
/10char
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Agreed Its not about VZW finding out its about people abusing it.
actually its not 3x a year its 3x in a period of thirty or sixty days.
that's how i got my dare from a Venus. The Venus always had something wrong and the tech himself told me well if they replace 3 in a month then you can get another phone.
anothen said:
I guess there always has to be someone to make a wise guy remark. You are correct about 'not being the first'. However, XDA may be the first that hundreds of thousands of people look at.
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Just like there always has to be a Chicken Little or three, I guess. Would you rather I put a broomstick up my ass and found some piously earnest way to express my sincere contempt for those who run around asking for this thread deleted, that information suppressed, mods help us! etc, just to save us from ourselves? OK, then:
Attempting to mold community behavior by restricting the flow of information is a really dumb idea, especially on a hacker forum. And preserving a loophole that lets a knowledgeable few commit warranty fraud by concealing the means & opportunity from the other "hundreds of thousands of people" who read XDA is elitist, self-serving, and morally reprehensible all at once.
Fortunately for the scruple-challenged, my sense is that VZW is well aware of the potential, but just doesn't care--or at least is unwilling to invest in the kind of training and verification overhead that would allow them to examine each claim for legitimacy. So by all means: keep returning those bricked phones for an upgrade, but do stop hiding the Machiavellian ingenuity of your methods under a bushel--let it shine forth unto the ends of the earth! Free replacement phones for all!
marcmarshall said:
If it's so easy to return a phone 3x a year why bother with insurance? I'm paying $8 a month to Asurion.
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Well, I suppose it's terribly old-fashioned to suggest that your conscience might trouble you if you went that route... But ethics aside, if you lost the phone outright, or smashed it to tiny bits, you could still need that insurance. The VZW workers might be inattentive and uncaring, but I'm guessing even they might notice an empty box, or a phone that arrives in a sandwich bag with no one fragment larger than 30 mesh!

[Q] Aaargh. USB broken.

At first I thought it was a ROM issue, but it is not. I have tried several cables including new ones and the original HTC one. It will charge, but will not copy files to and from the computer.
I have insurance, should I use that? Will they give me a refurb or a new one? The phone is in good condition otherwise. Will the new phone have the 2.3 update with the locked bootloader?
I wish this happened before the locked OTA.
Are you sure there's no foreign debris in the port?
And you can easily test if it's ROM related by connecting it while in recovery.
Regardless, it should be covered under warranty, so there's not need for "real" insurance.
Fazulka said:
At first I thought it was a ROM issue, but it is not. I have tried several cables including new ones and the original HTC one. It will charge, but will not copy files to and from the computer.
I have insurance, should I use that? Will they give me a refurb or a new one? The phone is in good condition otherwise. Will the new phone have the 2.3 update with the locked bootloader?
I wish this happened before the locked OTA.
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Ok lets cover a few things.
If your phone is less than a year old, the bad USB port should be covered under the manufacturer's warranty. So at the sprint store they shouldn't charge you anything.
The chances of you receiving a refurbished phone is very high. While some people have gotten lucky and received new units, I wouldn't count on it.
Every update for the htc EVO has had a locked bootloader. This is nothing new. We have only been able to have nand access due to exploits that have been found. Whether or not an exploit will be found for the latest bootloader is up in the air. Just thought I would clear that up.
Good luck.
Sent from my PC36100 using XDA Premium App
I have had to replace two of our evos now, mine and my wifes. Mine to being stolen and my wifes was a victim of our child throwing it in the toilet.
Both were replaced with brand new non refurbs. Life time calls were 0 on both.
My wifes was replaced last week. Arrived last monday and was hardware 004 with old partitions (20k blocks) and still had 3.70 on it.
I suggest you stop worrying about what you will get as a replacement until after it comes.
Fazulka said:
At first I thought it was a ROM issue, but it is not. I have tried several cables including new ones and the original HTC one. It will charge, but will not copy files to and from the computer.
I have insurance, should I use that? Will they give me a refurb or a new one? The phone is in good condition otherwise. Will the new phone have the 2.3 update with the locked bootloader?
I wish this happened before the locked OTA.
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Go to your nearest repair shop or sprint and see what happens. Noone here can tell you for sure since as a lot of things in life it is different in almost every case. I just go to my sprint repair shop and if they have one there I get it if not I wait a day. I got a refurb but who cares it works fine at least for me.
Good luck and do something since the longer you wait the likely hood of you getting the new bootloader is definitely possible.
Rem3Dy said:
Ok lets cover a few things.
If your phone is less than a year old, the bad USB port should be covered under the manufacturer's warranty. So at the sprint store they shouldn't charge you anything.
The chances of you receiving a refurbished phone is very high. While some people have gotten lucky and received new units, I wouldn't count on it.
Every update for the htc EVO has had a locked bootloader. This is nothing new. We have only been able to have nand access due to exploits that have been found. Whether or not an exploit will be found for the latest bootloader is up in the air. Just thought I would clear that up.
Good luck.
Sent from my PC36100 using XDA Premium App
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downgrade to the 3.22 ruu ota in the official sprint forum on xda, then reroot with unrevoked.
ropodope
Sent from my Vaelpak GB AOSP Preview Edition v0.2 for Evo 4g. Flash and ye shall receive.
If you have insurance, haul it into a sprint repair store and they'll fix it in-store for free.
Rem3Dy said:
Ok lets cover a few things.
If your phone is less than a year old, the bad USB port should be covered under the manufacturer's warranty. So at the sprint store they shouldn't charge you anything.
The chances of you receiving a refurbished phone is very high. While some people have gotten lucky and received new units, I wouldn't count on it.
Every update for the htc EVO has had a locked bootloader. This is nothing new. We have only been able to have nand access due to exploits that have been found. Whether or not an exploit will be found for the latest bootloader is up in the air. Just thought I would clear that up.
Good luck.
Sent from my PC36100 using XDA Premium App
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This. Exactly what I was going to say. Warranty should cover it, but we all know sprint is going to tell you that's not the case.
Thanks for the replies everyone, I will go to the store.
Hopefully the RUU downgrade does work. I thought that some of the threads said the new bootloader was unlocked and the RUU method wouldn't work.
Less than one year
If its been less than one year since your contract, you should be covered and get a replacement (i did). Otherwise they might refer you to htc.

Forced Update

Anyone get forced into updating? I have been delaying the update for a day, and it just suddenly rebooted my phone and tried to update it for me instead.
if you dont want the update then you better do something about it stat. get it rooted and either freeze a few particular files or get a custom rom on there.
asdfuogh said:
Anyone get forced into updating? I have been delaying the update for a day, and it just suddenly rebooted my phone and tried to update it for me instead.
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Are you talking about 4.3? I didn't think that was live yet
Yeah 2 times. I didn't know that anyone can force you to do anything..... ATT is pushing MF3 like an mf..... I had mdl a "friend" Stole it and sold it.... lied to att. now have to buy a gs4 off craigslist stat. Or else I owe them 600 dollars.
You can get overnight repair if you call 611 and on att you have a year warranty havent said anything and I've bricked about five of these..... I have one to brick today so I can send it back... Any ideas or anything to try that someone is scared to do. I'm not scared to brick it..... ATT device support center isnt too happy with me though.
JohnMonsour said:
Yeah 2 times. I didn't know that anyone can force you to do anything..... ATT is pushing MF3 like an mf..... I had mdl a "friend" Stole it and sold it.... lied to att. now have to buy a gs4 off craigslist stat. Or else I owe them 600 dollars.
You can get overnight repair if you call 611 and on att you have a year warranty havent said anything and I've bricked about five of these..... I have one to brick today so I can send it back... Any ideas or anything to try that someone is scared to do. I'm not scared to brick it..... ATT device support center isnt too happy with me though.
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Read your contact. They can "upgrade" the firmware when ever they want. And quit bricking your phones. I hope you get caught.
You are a funny person. You really think sammy has time to check every single phone and even look at the software on it. You have a one year warranty. If I want to brick my damn phone because of "defective hardware" meaning if my q-fuse is not intact I dont want the phone. They are breaching their own contract when they blow a fuse on the board. I mean that is just a ridiculous way to **** us...... I wonder if we take it apart and just solder a trace where the q fuse was if we would be able to downgrade. But then of course I would be breaking my warranty.
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app
Grow up dude. Take responsibility for yourself.
You should have read the contract with at&t before contracting. They have full rights to force an update regardless of any say you may have. They believe their forced updates benefit their carrier service and customer support, they'll never change that for the modding community. As for intentional bricking, if caught doing it multiple times it's considered warranty fraud which voids your warranty infinitely until getting a different device; and no you cannot fight it (try lol). Samsung themselves are strictly against rooting their new line of devices and have every right to modify your phone through at&ts forced updates to prevent it. Your options are either disable the updating, or flash a custom ROM which won't allow it.
There is multiple threads here that already explain all of this.
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JohnMonsour said:
You are a funny person. You really think sammy has time to check every single phone and even look at the software on it. You have a one year warranty. If I want to brick my damn phone because of "defective hardware" meaning if my q-fuse is not intact I dont want the phone. They are breaching their own contract when they blow a fuse on the board. I mean that is just a ridiculous way to **** us...... I wonder if we take it apart and just solder a trace where the q fuse was if we would be able to downgrade. But then of course I would be breaking my warranty.
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Former AT&T rep here. We have every right to deny you service for modifying or tampering with a device. Samsung can and will check the KNOX Warranty flag to see if it's been tripped, and if that's the case, you're liable. You are under a contract and service agreement. It's not the company's fault if the user didn't read the fine print and signed the contract anyway. That's called ignorance on your part.
Also, the fuse they blew is software based, but hardwired onto the board itself. Good luck with modifying that and seeing if it will stick. Also, don't be surprised if AT&T goes after you legally.
asdfuogh said:
Anyone get forced into updating? I have been delaying the update for a day, and it just suddenly rebooted my phone and tried to update it for me instead.
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JohnMonsour said:
Yeah 2 times. I didn't know that anyone can force you to do anything..... ATT is pushing MF3 like an mf..... I had mdl a "friend" Stole it and sold it.... lied to att. now have to buy a gs4 off craigslist stat. Or else I owe them 600 dollars.
You can get overnight repair if you call 611 and on att you have a year warranty havent said anything and I've bricked about five of these..... I have one to brick today so I can send it back... Any ideas or anything to try that someone is scared to do. I'm not scared to brick it..... ATT device support center isnt too happy with me though.
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Do some reading.
Will someone post a link on freezing the right files so I can be prepped for 4.3, please?
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Br4nd3n said:
You should have read the contract with at&t before contracting. They have full rights to force an update regardless of any say you may have. They believe their forced updates benefit their carrier service and customer support, they'll never change that for the modding community. As for intentional bricking, if caught doing it multiple times it's considered warranty fraud which voids your warranty infinitely until getting a different device; and no you cannot fight it (try lol). Samsung themselves are strictly against rooting their new line of devices and have every right to modify your phone through at&ts forced updates to prevent it. Your options are either disable the updating, or flash a custom ROM which won't allow it.
Moto doesn't care either I've done the same thing with atrix. They don't have time to really gaf at this point.... Do you realize how many people a day send their phone in for warranty replacement.... and individuals check each and every phone. You blow my mind. I've been with ATT for 13 years.... Since the cingular days..... I signed a contract with Cingular. And ATT is Cingular they bought out ATT but kept their name.... I also have the grandfather plan and got my 10 dollars for the class action lawsuit for when they forced me to get a data plan when I got the first gen iphone.... So I am very experienced with ATT and they back down and ***** out at every threat..... I say I wan't to back out cause I do read fine print and they make me pay for unlimited data or what was then have the audacity to send me a message saying that I am a threat to the network because I am in the top 3 percent of data users..... hmmmmm theyve breached their own contracts..... They want to throttle my data but when I bought an iphone years ago they forced me to get an unlimited data plan.... hmmmmmm then want to throttle my data.... they do not care about their customers. Just money hungry giants and I will do everything in my power to **** them as hard as I can...... As for samsung..... I've read my contract with them about their device.... I'ts not theirs it's in my possession, ergo if I feel like breaking it via any software method I want to I have that right and they just have to keep them coming and keep on replacing them because I'll claim that kies did it every time and they can't take any legal action there is no way in hell they can prove that kies didn't brick my phone..... so thanks samsung for 9 gs4's you too ATT cause your reps are uneducated and I mean that is of course why they are reps and work for your company I bet they don't even have good benefits... wait that is a min wage job isn't it......? ATT is a joke and will soon go bankrupt..... Pretty bold statement? Talk to me in 5 years..... I signed my contract 13 years ago..... And I buy my new phones for 700 no contract extension... They've never sent me a revised version of it.... and after the first two years they just assumed I wanted to continue service with them without even asking me just continued to bill me..... Why are they offering phones running android which is based on Linux which is open sourced.... and that is what google intended it to be... that's why I had to get the nexus version. But also continue to have animosity toward ATT for all their bull****.
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