OK - updated unlocked (not rooted) Atrix to Gingerbread the day it was released. It has been fine for the most part up until a few days ago, when I have experienced some apps (Pulse, etc...) causing the phone to crash and reboot. Today it has gotten stuck though, and I don't know how to fix it. It boots up fine, and when I unlock the screen, there are about 4 or 5 error popups from different Google services (com.motorola.service.main, com.google.process.gapps, com.android.portal, Data Manager, Bluetooth Share) and then the phone does a quick reboot (the AT&T logo doesn't come up). I unlock the phone, same thing happens. If I just leave it there, it reboots by itself after about 2 minutes. I cannot get to the "settings" to do a factory wipe. If I go into Android Recovery, touching the bottom right of the screen doesn't do anything at the android/triangle/exclamationmark screen. I am completely at a loss. Please help!!
Try these steps....
Power off the phone, press and hold volume down button, press power button.
Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
Wait for the "triangle ! / Android" screen then go on to step 4
Tap on bottom right corner of the screen (may take a few times). a menu will come up
Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
Phone will reboot to initial setup MOTOBLUR screen.
Thank you for the quick response, but as stated in my earlier post - nothing happens when I touch the bottom right of the screen when in android recovery mode. A menu never comes up at all.
Actually, since you are on Gingerbread, after the little android guy pops up, instead of pressing on the bottom right of the screen (just above the search button), press BOTH volume buttons at the same time...trust me. ;-)
That did it! Got back in now - seems to be working. I should do this after every OS update. Thanks very much!! You have saved a phone from destruction this evening.
Dummy question: where can I find the OK button? I can only see the menu....
AFAIK, if you are running GB then there is no "OK" button, the power button becomes the select button.
AFJunior said:
Dummy question: where can I find the OK button? I can only see the menu....
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Click to collapse
Tks,
A few minutes after doing the dummy question I guessed: "the only button missing is the Power button, then that should be the OK". It worked.
Related
It's my first time hard-resetting my wizard (random resets are finally getting to me), but I was wondering how on earth am I supposed to do this. I follow all the procedure, and all that appears is a screen filled with the colors red green and blue. I hold for about a minute more after that screen shows up and nothing more appears. I know i'm supposed to see some dialog box that asks if I want to clear it, but I'm just not seeing it.
Hi - this is the way i do it.
Turn device off.
Hold comm button (top left) and record button (top right) together.
Turn device on - keep fingers on two buttons above.
Black screen should come up with some writing (take fingers off buttons above) - press call button (green)
and it will hard reset.
This may work. But that is NOT what the manual says to do. It says to hold the top side left and top side right buttons and use the stylus to push in the reset button on the right side. But I did this and it did nothing.
HTC Wizard, i-mate K-JAM, Cingular 8125:
While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.
Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."
http://pocketpccentral.net/help/cingular/8125reset.htm
I've tried the hardware button method several times (camera button, comm button, and turn on) and I even tried the other method (which did nothing) but when I perform the comm and camera method, all I get is a multi-colored screen that has two strings of numbers on it. So the next question I got to ask is, is a clear storage for the 8125 as effective as the hardware reset?
Some people think it is, some don't - I think it's pretty close give it a shot
Just navigate to clear storage its easier.
Start > Settings > "System" tab > clear storage
It will ask if you really want to, tap yes then it should hard reset.
This is how I hard reset to UPGRADE or RELOAD the ROM from my PC:
I keep the device on... I hold the top left (comm mgr button) and top right (voice command button) then I press the reset button on the right side with my stylus. ONce the device goes to black screen, I release the top left button while still holding the right... wait 3 seconds then release the top right button. At this point you should be to a DOS like screen with a USB label in the lower left. You can then load the ROM from your PC to the device.
I have seen a few people having problems doing a hard reset mostly because they are using the wrong button combination. So for those of you who have not managed to get it right here is the correct way.
1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.
Hope this helps.
Grand - thanks for that
Or even easier (if like me you struggled to remember the sequence, or couldnt quite time it right....
Settings > Security > Factory Data Reset
Zippyioa
how strange, i use the same method as the magic (home and power till the triangle appears) and all works fine...
johnboywilson said:
I have seen a few people having problems doing a hard reset mostly because they are using the wrong button combination. So for those of you who have not managed to get it right here is the correct way.
1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.
Hope this helps.
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Click to collapse
Thank u very much for sharing..its very heplful
Thank you for the useful info.
I sometimes reset my phone and I usually switch off it by holding end call button for a few seconds cuz I think removing the battery will damage the phone....
Does someone know, how to factory reset it via PC in the adb shell with the right wipe command?
I was playing a game on my Vibrant on my break earlier today and upon exiting it my screen locked up. Rather than wait for it, I pressed the power button to turn the screen off and went back to work.
A little later I brought it out to check the time and saw that the screen was on am pretty sure I saw that it said "Scanning media" at the top and assumed it had reset itself. A little bit after that I checked my phone again and saw the NoLed icon for new emails. I pressed the power button to turn on the screen and then tried to swipe it to unlock it but nothing happened.
That's pretty much where I am now. The volume and power buttons work but the screen is unresponsive (I can bring up the "Phone Options" screen but can't select any of the options) and none of the "soft" buttons on the bottom work either. Is my only option to do a hard reset?
And if it helps, this is a completely stock phone. Never been rooted.
I would just pull the battery.
I remember having something like that with NoLED, tr pressing the power button to wake it up and press the home key (unless you have it disabled in NoLED prefs) to get to the lock screen and unlock it.
Press and hold the power button until the phone reboots. That should take care of it.
icandy75 said:
Press and hold the power button until the phone reboots. That should take care of it.
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Thanks! That did the trick. Could have sworn I tried that already but apparently I didn't hold it down long enough.
I noticed that when I installed 2.3.3 on my Dell Streak the touch screen was really unresponsive and you'd have to hit a little above the buttons on the screen for it to work.
How to fix it:
Turn your phone off.
Hold the Power Button + Both Volume Buttons till a option menu appears.
Use your volume buttons to scroll to "Calibration test" or something and click the photo button.
Now follow the on screen instructions for auto-calibration. It will do it twice and takes between 10-30 seconds.
It will send you back to the options menu, scroll down to the option "Power off" and select it with photo button.
Now boot phone up and tada. More responsive than ever.
Just got the 4.3 update this morning and the first thing I noticed is that the WiFi is having issues. It says its connected to my network but i get no traffic. I have rebooted the router and N7 and it helps for a few minutes but if the tab goes to sleep it will not reconnect. Everything I have read on other sites say its a known problem that Google knows about but this is a really annoying issue. Are their any fixes out there? I have a non- rooted N7 but I will root it immediately if there is a fix.
bucknut614 said:
Just got the 4.3 update this morning and the first thing I noticed is that the WiFi is having issues. It says its connected to my network but i get no traffic. I have rebooted the router and N7 and it helps for a few minutes but if the tab goes to sleep it will not reconnect. Everything I have read on other sites say its a known problem that Google knows about but this is a really annoying issue. Are their any fixes out there? I have a non- rooted N7 but I will root it immediately if there is a fix.
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Called Google Support 1-855-836-3987 (855-83-NEXUS) and this is what they had me do.
Hello Kerry,
Thank you for contacting Google Play! It was a pleasure speaking to you today.
1. Hold power button for 2 seconds and select 'Power Off'
2. Hold 'Volume Down' button and press power button
3. An image of an Android lying on its back will appear.
4. Press the Volume Down key twice until "Recovery mode" appears on the screen.
5. Press the Power key to restart in "Recovery mode."
6. An image of an Android with a red triangle will appear.
7. While holding down the Power key, tap the Volume Up key.
8. The Android System Recovery screen will appear. Release all keys.
9. Use the Volume keys to scroll to wipe data cache partition and press the Power key to select.
10. The phone will restart.
Seems to have done the trick so far but I will update after a day or so if needed.
bucknut614 said:
Called Google Support 1-855-836-3987 (855-83-NEXUS) and this is what they had me do.
Hello Kerry,
Thank you for contacting Google Play! It was a pleasure speaking to you today.
1. Hold power button for 2 seconds and select 'Power Off'
2. Hold 'Volume Down' button and press power button
3. An image of an Android lying on its back will appear.
4. Press the Volume Down key twice until "Recovery mode" appears on the screen.
5. Press the Power key to restart in "Recovery mode."
6. An image of an Android with a red triangle will appear.
7. While holding down the Power key, tap the Volume Up key.
8. The Android System Recovery screen will appear. Release all keys.
9. Use the Volume keys to scroll to wipe data cache partition and press the Power key to select.
10. The phone will restart.
Seems to have done the trick so far but I will update after a day or so if needed.
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I guess you never had this issue again?
Thanks!