Buying 10.1 from States - international warranty? - Galaxy Tab 10.1 General

Hi all,
I can get my hands on one in the States - but does anybody know if the 1 year warranty is international?
Thanks,
Keith.

I believe it will be a US warranty.

can you buy an aftermarket warranty? I bought one from squaretrade, that's probably US only, but there must be something for your country.

I bought mine in a US Best Buy and they assured me that the warranty was valid (with them rather than Samsung) in the UK Best Buy stores.

There is no international warranty. I've emailed Samsung and they said that warranty will only apply to country that you purchased it from

I live in the uk and recently brought a 10.1 tab back from the states. I had a problem 3 days in and contacted samsung. The info i got was that they may be able to fix it in the uk but you'd have to pay for it so i ended up sending back to the US. Parts and labour are covered but postage isnt. Cost me £16 to send it and about £30 for them to send it back.

I was recently in the US and I was told by Best Buy USA that if I purchase their warranty/protection it is good internationally. I did not enquirer further or check on a price.
I decided to wait on my purchase until it becomes available in Canada so I can get the warranty.
If GT 10.1 is purchased from Costco USA you have 90 days from purchase date to return it to ANY Costco. That's a possible option.

Sorry to hijack. Useful info on the warranty. Am heading to Vegas next month, would I be able to just walk in to a Best Buy and pick up a SGT - as in stock wise there is no issues over in the US? Would that be the cheapest place to pick one up?

yazooo said:
Sorry to hijack. Useful info on the warranty. Am heading to Vegas next month, would I be able to just walk in to a Best Buy and pick up a SGT - as in stock wise there is no issues over in the US? Would that be the cheapest place to pick one up?
Click to expand...
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You might want to order online from bestbuy.com for store pick-up (international orders now accepted). This will ensure the item is in the store should you decide to go. Store stock can fluctuate, no guarantees there. Don't forget to order the USB adapter if you think you wil need this feature. It would not hurt to fire off an e-mail to bestbuy to check on their international warranty.
Bestbuy will usually price match, so if you do find an advertised price they will match it. The only sale I have seen is from Staples and they offer an on-line or in-store coupon.

yhzhrm said:
You might want to order online from bestbuy.com for store pick-up (international orders now accepted). This will ensure the item is in the store should you decide to go. Store stock can fluctuate, no guarantees there. Don't forget to order the USB adapter if you think you wil need this feature. It would not hurt to fire off an e-mail to bestbuy to check on their international warranty.
Bestbuy will usually price match, so if you do find an advertised price they will match it. The only sale I have seen is from Staples and they offer an on-line or in-store coupon.
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I received a mail from samsung saying that the warranty is international for 7510 10.1 tablet bought from USA

krunalkamdar said:
I received a mail from samsung saying that the warranty is international for 7510 10.1 tablet bought from USA
Click to expand...
Click to collapse
Fancy posting the contents so as we can use it (if necessary)?

US Warranty
Here is the Samsung US site warranty page (32GB model).
SAMSUNG ELECTRONICS AMERICA, INC.
http://www.samsung.com/us/support/service/warranty/GT-P7510MAVXAB
I could not find anything regarding an intenational warranty.

Hi. I bought a 32gb wifi tab in Vegas 3 weeks ago. Love it but it now has the newtons rings problem. I called Samsung support uk who promptly said my tab wasn't covered under the uk warranty.
Then called the us warranty service centre who said they would fix it but could not give me a service code as I didn't have a us postal address. They then gave me the international warranty telephone number but haven't tried it yet.
Does anyone have any ideas to get a replacement / fix?

krunalkamdar said:
I received a mail from samsung saying that the warranty is international for 7510 10.1 tablet bought from USA
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Click to collapse
Good to know, I just ordered mine at amazon (US) and its shipped by FedEx using shipito.com (U.S.A. Address & Mail Forwarding) company.

jontylad said:
Hi. I bought a 32gb wifi tab in Vegas 3 weeks ago. Love it but it now has the newtons rings problem. I called Samsung support uk who promptly said my tab wasn't covered under the uk warranty.
Then called the us warranty service centre who said they would fix it but could not give me a service code as I didn't have a us postal address. They then gave me the international warranty telephone number but haven't tried it yet.
Does anyone have any ideas to get a replacement / fix?
Click to expand...
Click to collapse
That's odd, i called samsung support in the US and they can't put you on their system as it can't handle uk addresses. If they accept it's a problem then ask for a service order number. You will then need to call their warranty provider - a company called intellisol. Quote them the service order number and send it off to them. You cant do anything without the order number from samsung tho.

Samsung singapore is quite still clear that Samsung Singapore does not support international warranty. They specified this several times on their FB page.

Sent an item
Well I have a US tablet and im in UK and just sent it in for repair for the newton rings on the screen.
I am quite sure they will send it back to me unrepaired saying that it is a US device and I should send to the US - but in the meantime I have sent.
The US Support told me I should send there - but it is a lot of money to ship and they need a US address to return the goods whichis a bit of a nightmare.
Will keep people posted to see what happens.

I am from Australia and was on a recent trip to america, I purchased a Gtab 10.1 at Best Buy and they do have international warranties, it cost me 170$ for 2 years though =/

Related

Reputable Online US dealers for SGS II

Anyone recommend a reputable online dealer that has the SGS 2 and at a competitive price?
Amazon and Newegg both have it around $575...
Anywhere else that is as reputable?
I got mine from expansys usa the first week they were out in UK and available in the US, you can save a few bucks and they are reputable in my book (this is my only transaction with them but you can read on your own)
a lot of us that bought the international SGS2, got it from Expansys-USA.com. worth a look.
If you buy the phone in the U.S. (from anyone, regardless of what they claim) it'll have no warranty as Samsung considers any product purchased outside its country of intended sale "grey market." Expansys-USA gets around that by sending the phone back to the UK for their U.S. customers should it need repair under warranty. You can also buy from Clove and Hantec in the UK as both ship to the U.S. It's $612 delivered from Clove right now and since it's purchased in the UK it retains the 2-year global warranty.
If not worried about warranty, then Amazon is pretty good. Also you can look at mobilecityonline.com from where I bought the white sgs2. You will get the new white sgs2 for $539 after $20 off coupon.
Technotradinghouse
Sent from my GT-I9100 using Tapatalk
Expansys, my first order with them, but very happy with the transaction. Will use them for Galaxy Note.
Does mobilecityonline.com honor the warranty for an SGS II?
Or, is it only Clove and Expansys only?
I got mine from Expansys USA on June. Pretty quick delivery and no complaint about them.
I got my Sony X1 from Clove UK long time ago. Very good service and fast delivery too.
My friend brought one from Amazon recently but found it's being used (stated as new). So beware on for Amazon seller.
Great options mentioned so far. OP, if you are ok buying the locked AT&T version, it is $550 before taxes without contracts. This phone would probably be better "tuned" for the network, and would come with warranty.
P.S. sorry if my suggestion is too obvious
pmpntl said:
Does mobilecityonline.com honor the warranty for an SGS II?
Or, is it only Clove and Expansys only?
Click to expand...
Click to collapse
No. Technically, the phone bought at Expansys-USA doesn't qualify either. They get around that by shipping it to their branch in the UK should it ever need repair. If they go out of business (unlikely) your warranty would go with them as they're acting as an itermediary. The only way to get an "official" warranty is to buy the product from an authorized reseller in its intended country of sale.

Where to order from? (USA)

So after seeing nothing interesting in the AT&T announcement, I placed my order yesterday with Handtec.co.uk. Even though it was showing in stock, I got an email stating that it ran out of stock just as they were fulfilling my order.
I have Amazon Prime but they are showing 1-2 months shipping time. I'm trying to decide between waiting or paying a premium.
Any suggested reputable sites? I'm in Houston, TX if that matters.
David
I'd just wait for Amazon if I were you. No risk involved.
DJ_smooth said:
So after seeing nothing interesting in the AT&T announcement, I placed my order yesterday with Handtec.co.uk. Even though it was showing in stock, I got an email stating that it ran out of stock just as they were fulfilling my order.
I have Amazon Prime but they are showing 1-2 months shipping time. I'm trying to decide between waiting or paying a premium.
Any suggested reputable sites? I'm in Houston, TX if that matters.
David
Click to expand...
Click to collapse
Did you try Expansys USA yet? They're located in Chicago.
Amazon was my place of choice got it shipped to me uber quick only problem is prices are rising.
Sent from my Galaxy Note GT-N7000 using Tapatalk
rrroach said:
I'd just wait for Amazon if I were you. No risk involved.
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Click to collapse
I was under the impression that Amazon will not help at all with warranty service if anything goes wrong with the phone (as opposed to Handtec or expansys who can help you with the service if you mail it back to them). Am I mistaken?
Got mine for $649 and free shipping end of November but don't know what it is now since I haven't been on the site. I had it overnighted and no issues at all
Ill look up the site if interested just let me know
From the Best : Galaxy Note
baaj said:
I was under the impression that Amazon will not help at all with warranty service if anything goes wrong with the phone (as opposed to Handtec or expansys who can help you with the service if you mail it back to them). Am I mistaken?
Click to expand...
Click to collapse
If the GNote is fullfilled by Amazon, which mine from Global Mobiles is, the regular Amazon return policy is in effect. Might not help with warranty issues but you could return it if not to your satisfaction. I then bought aftermarket insurance for lost or damaged phone.
while they are not a US warranty - many still have warranties, including the Amazon sellers. Many selling from Hong Kong or UK , so you have to ship back there but are warrantied by authorized Samsung in that country. On ebay many reputable sellers have their own 1 yr warranty. Or on ebay most have squaredeals warranty for $89 ( on defects for 2 years) in the pulldown. Or through the squaredeals sits you can get a more expensive defects and accidents warranty ( w a $99 deductable).
-steve
For whatever reason, even Newegg has decided to stop selling the Galaxy Note. I get the feeling that even Amazon's shipment of 1-2 months won't be restocked.
It's like all of the affordable US sellers decided to stop importing the Note. I have a 100 GC with Amazon ....argh.
Thankfully I got mine from Amazon (Global Mobiles) a few weeks ago for $553.99 shipped overnight (had a $100 gift card). Best decision ever.
ericshmerick said:
Thankfully I got mine from Amazon (Global Mobiles) a few weeks ago for $553.99 shipped overnight (had a $100 gift card). Best decision ever.
Click to expand...
Click to collapse
Do Amazon Gift cards work with fulfilled deals?
PoisonWolf said:
Do Amazon Gift cards work with fulfilled deals?
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Click to collapse
Yes ..I got mine from Amazon fulfilled with gift cards plus Credit Card and Prime shipping....it's pretty hot item if you want it act fast!
rogconnect said:
Yes ..I got mine from Amazon fulfilled with gift cards plus Credit Card and Prime shipping....it's pretty hot item if you want it act fast!
Click to expand...
Click to collapse
Nah. I can wait. No point rushing to purchase an item when I know it has no 3G support on T-Mobile. Patience is always a virtue. =)
Better phones will come along. Thanks for letting me know though, I appreciate that. At least I know these 100 GC won't go to waste.
Cheers.
I see several sellers with the Note in stock at Amazon at 730.00 with shipping of a little over 5 bucks. Handtec is selling for £485.99 which converts to 751.53 US and that would be just for the Note.
So unless I'm missing something, get one from one of the sellers at Amazon who say they have it in stock.
Skiddledank said:
I see several sellers with the Note in stock at Amazon at 730.00 with shipping of a little over 5 bucks. Handtec is selling for £485.99 which converts to 751.53 US and that would be just for the Note.
So unless I'm missing something, get one from one of the sellers at Amazon who say they have it in stock.
Click to expand...
Click to collapse
Why? Return is sketchy. And it was just up till a week or two ago, there were a few sellers who were fulfilled by amazon going for 649.99.
PoisonWolf said:
For whatever reason, even Newegg has decided to stop selling the Galaxy Note. I get the feeling that even Amazon's shipment of 1-2 months won't be restocked.
It's like all of the affordable US sellers decided to stop importing the Note. I have a 100 GC with Amazon ....argh.
Click to expand...
Click to collapse
Maybe I'm confused but I ordered the Note yesterday from Newegg for $699.99 and they threw in a Samsung Bluetooth headset. There were a few shops cheaper but I did not want to worry about returns or customer service for $30.
Maybe I got the last one?
David
But Newegg no return for Cellphone, that why I rather deal with Amazon.
Sent from my GT-N7000 using Tapatalk
Ordered from Amazon on Jan 9. Sold by IMG Direct Fulfilled by Amazon. $689 with $100 GC with overnight shipping from KY to GA (they drove).
Love it. I am on day 2.
Newegg also offers a protection plan on the note for an additional fee if you purchase through them. It shows up below it on the page for the note and you just add it at time of purchase.
Expansys USA In stock tomorrow (Thursday). Call them instead of online.
Safeware 2 or 3 year warranty with or without accident and/or theft.
Just ordered note today.

eBay sellers are so Fxxking greedy.......

Here is the whole story, I have been searching for the tab 7.7 a long time until i stop on these two list of the same tab 7.7, one sold by seller in singapore and the other one is sold by seller in Hong Kong, and both were selling it for $658.00 + free one day shipping. So this Saturday(03/03/12) i checked on the two listing again and found out the seller from singapore change the price to $758.00 , and the seller from Hong Kong stays the same, so with out hesitation, I made the purchase with the Hong Kong Seller, and right now(03/05/12, 3:00AM PST) I received msg from hong kong seller, telling me that they ran out of the 3G model and ask me if i want the WIFI only instead and refund me the differences, and just as i was typing my answer to them whichs : (no i want the 3G version), I check ebay again by the same Hong Kong seller, but the price increased to $758.00 , and here is the interesting part....... it's still available and there are more than 5 in stock...... so I sum up the whole thing, hong kong seller saw the price change on singapore seller, so he lied to me and told me it was out of stock, and now want me to pay more....... anyone can give me any suggestion?
Get full refund and they shouldn't be able to change the price like that. Avoid buying from there if it's that problematic and scam-like. Check out popular computer/technology forums, usually have a market place, XDA has one too. I buy computer parts from some forums and I see phones, tablets, pc/console games, tv's and a lot other accessories. Make sure they use heatware or other transaction feedback site. They offer the ability to see past sales/purchases also user feedback along with positive and negative feedback counter.
Sent from my LG-P500 using Tapatalk
Buy through Negri Electronics. $650. They're back ordered at the moment, but still...
Yea Negri is the way to go
Sent from my GT-P6800 using xda premium
I just did a quick search for "P6800" through the Google Shopping search and found it listed at Integron Technologies as in stock for $594.99 plus shipping. Since they are in Florida, like me, I would have to pay tax as well but otherwise it seems like a good deal.
http://www.integrontech.com/ProductDetails.asp?ProductCode=SAM-P6800-16GB-S&click=2
Oh, and I just did a seach on ebay and found this for $649.00 plus free shipping with the item location listed as in California.
Thx for all the replies, They just got back to me saying: "Don't be confused, we raise the price cause we ran out of stock so ppl won't buy it at that high price, and the item you look at is already ended." I told them to put me on the wait list whichs gonna be another week man I HATE waiting!!!!!! but for sure I'm going to get it!!!! and thank you all for the replies. cheers to all of us that r using the tab 7.7 !!! YAY!!!
Its too bad =[
ebay australia has a group deal for 3G model 598AUD shipped.
Not sure if you guys overseas are eligible, but hope its useful to someone.
http://groupbuy.ebay.com.au/

32gb 3G grey note 10.1 on ebay

I just found this today: http://www.ebay.com/itm/Brand-NEW-S...20975390290?pt=US_Tablets&hash=item1c2ab1f652
Brand new 32gb 3g Note 10.1 for $629.95, which is a lot cheaper than any 16gb 3g I have seen. What do you guys think? Suspicious? This guy does have over 1.5k feedback
Evo 4G63 said:
I just found this today: http://www.ebay.com/itm/Brand-NEW-S...20975390290?pt=US_Tablets&hash=item1c2ab1f652
Brand new 32gb 3g Note 10.1 for $629.95, which is a lot cheaper than any 16gb 3g I have seen. What do you guys think? Suspicious? This guy does have over 1.5k feedback
Click to expand...
Click to collapse
Ive looked everywhere for one with no luck, so it seems odd a person on ebay would be the first to have and sell one. Definitely ask for more details and aome evidwnce before proceeding.
I would be careful he might just have cut and pasted the spec, this might be wifi only, i would send him a message.
John.
Remember too it won't have any warranty. Samsung doesn't provide any type of warranty support for products sold outside their intended country/region of sale. If you buy it on eBay you can get a SquareTrade warranty for it. You'll still have to pay roundtrip shipping to whatever country the Note you purchase is actually from should it need repair. They won't repair it in the U.S. even at your expense. If you buy a U.S. Note in the U.S from a non-authorized reseller they won't cover that either.
If you buy from Negri or Expansys-USA they'll provide warranty support during the two-year manufacturer's warranty by sending it to one of their overseas affiliates on your behalf. Buying from Clove or Handtec also protects the warranty because you'd be purchasing from a dealer authorized to sell in the country your Note was purchased in.
Samsung's very strict at enforcing their warranty terms and this has been tested time-and-time again.
Evo 4G63 said:
I just found this today: http://www.ebay.com/itm/Brand-NEW-S...20975390290?pt=US_Tablets&hash=item1c2ab1f652
Brand new 32gb 3g Note 10.1 for $629.95, which is a lot cheaper than any 16gb 3g I have seen. What do you guys think? Suspicious? This guy does have over 1.5k feedback
Click to expand...
Click to collapse
The model number is 8013 which is WiFi only. The auction title does not mention 3G. The 3G is only in the specifications provided by eBay, which is often wrong. I think this is WiFi only, and a high price for that.
figured it was too good to be true :crying:

Has Anyone Bought the I9500 in the US?

Hello Everyone,
Just wanted to ask that does anyone in the US got the I9500? If anyone of you do, please do let me know. I am waiting for some info on this before buying.
hell_storm2004 said:
Hello Everyone,
Just wanted to ask that does anyone in the US got the I9500? If anyone of you do, please do let me know. I am waiting for some info on this before buying.
Click to expand...
Click to collapse
I ordered the I9500 from Negri Electronics. Waiting for shipping. What do you want to know?
Just wanted to know that what is the best place to get them and are they really shipping I9500's rather than unlocked I9505's. I looked up Amazon and Ebay. But the comments on the amazon one's are putting me off. And eBay.. somehow i just don't want to trust for something that worth $800.
Also needed to know a little about the warranty on this. The I9500 would come with a 1 year warranty by default, right?
hell_storm2004 said:
Just wanted to know that what is the best place to get them and are they really shipping I9500's rather than unlocked I9505's. I looked up Amazon and Ebay. But the comments on the amazon one's are putting me off. And eBay.. somehow i just don't want to trust for something that worth $800.
Also needed to know a little about the warranty on this. The I9500 would come with a 1 year warranty by default, right?
Click to expand...
Click to collapse
I have ordered on Negri Electronics for 798 dollars + 54 dollars DHL shipping fee to France.
Oh so you are shipping it to France! I thought you were in US!
hell_storm2004 said:
Oh so you are shipping it to France! I thought you were in US!
Click to expand...
Click to collapse
Yes. Europe doesn't offer I9500, so the only way is to import from USA or other county. And yes, the warranty will be US 1 year warranty
I am willing to pay a little more up front because in the long run, it would be cheaper for me. I checked contract phones, and they are coming up to $120 a month for AT&T (unlimited talk/text + 3GB LTE). I can easily wrap it up in the in $60 by sticking with my AT&T prepaid. Plus i am not speed freak when it comes to internet. Most of the time am at home with Wi-Fi.
My only concern is warranty. Where do i get my issues fixed when i have an international version. I hope Samsung USA would be willing to take it in!
I got mine from Expansys which I can confirm is the 9500. Used them before a few times without any issues and returned a DOA to them a couple years ago without drama which was exchanged for another (same) unit. I'm not too worried about the warranty as a year is all I need and my credit card doubles it anyways. I have never had to use that warranty however so I cant claim to know how it plays out in that regard. I'm pretty sure its not going to be as easy as walking into a local carrier store and dropping the old broken phone on the counter and leaving with a new one.
I brought mine from ebay for 699 USD and posted out to Spain. LIke other buyers here from Europe the local version is the i9505. But the I9500 in my eyes was worth it. (Slightly faster and better battery) HSDPA 42.2 Mbps is fine for me and I dont have LTE where I live.
No issues, well apart from a spec of dust under the screen! I'm just going to put up with it I think, but have contacted Samsung Spain to see if anything can be done. No doubt they will tell me to deal with Samsung USA.
Well the price of Negri electronics are a little more reasonable, than cellhut.com and expansys.com.

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