[Q] Some apps can't connect using wifi (but can using 3G) on my Motorola Defy - Defy Q&A, Help & Troubleshooting

Hello,
If you don't want the boring details of how I discovered the problem feel free to skip the next couple of paragraphs and go straight to the technical details.
I got my first Android phone (Motorola Defy) a couple of weeks ago and at first I was only using it with wifi because my data plan wasn't activated yet. While playing with it a little I realised that I saw a lot less ads than my boyfriend on his 6 month old Defy. I thougt it was weird but, well, seeing less ads is not a big problem.
Then when I got my data plan I saw that when I wasn't home I saw a lot more ads, so I began to suspect it had to do with how my phone was connected to the internet : wifi or 3G.
Next I wanted to try out Astrid and when I tried to log in using my Google account it failed repeatedly. Until I disabled wifi and it logged in fine using 3G.
Then I installed RTÉ DocOnOne to listen to documentaries while falling asleep. When wifi is enabled, it cannot start up because it can't connect (network timeout). Over 3G, no problem.
At first I thought it was my router blocking ports or something but it happens with different wifi APs and more importantly my boyfriend's phone, connected to the same access point, loads everything without a problem.
Let's sum up:
Some apps can't access the network using wifi but work fine when using 3G.
It happens regardless of the wifi AP (tried 4 different ones with different routers) and another phone using the same app connected to the same wifi AP can access the network just fine.
If I initiate the connection using 3G then switch to wifi (typically I launch the app with 3G, switch wifi on without closing the app), it still works after that (RTE DocOnOne has no pb streaming the documentaries once it has launched)
My phone is a Motorola Defy, French retail ROM, not rooted, no motoblur account (skipped the configuration), Froyo 2.2.2 (already on the phone when I got it), system version (if that means anything to you) Version.34.164.3.MB525.Retail.en.FR, kernel 2.6.32.9-g050ccf2, build 3.4.2-164
I can't give as much details about my boyfriend's phone (that doesn't have the problem) because he's not here right now but I can tell you that it is a Motorola Defy too, French retail (I think) ROM, Froyo updated from preinstalled Eclair (using the official Motorola update), not rooted, with a motoblur account
I have no idea if that's relevant or not, but my phone has the "google maps 5.7.0 crashes on Defy" issue (18446 in the android issue tracker) and my boyfriend's phone hasn't.
Has anyone encountered this issue before ? I couldn't find anything on this forum or with a google search.
Is there any tool I can use to try and find the cause of the problem ?
Thank you for reading all this, sorry if my message was long but I wanted to give as much detail as possible to help the nice people who may find what is wrong with my phone

I didn't read all..
but if your phone don't have problems then check this:
1. go to settings
2. Select "Location & security settings"
3. enable this "Use wireless networks" Location determined by WiFi and/or mobile networks
4. test does it work...

Hello manumanfred,
I did what you suggested (actually it was already checked) and the problem is still there (tried unchecking it too).
I am not sure why you suggested it, was that related to some phones having wifi problems in some countries ? I read a thread about that when I was researching my problem but it is different. In my case, wifi works most of the time, but some requests always time out.
Thanks for trying
Anyone else has an idea of something I could try ?

Anne-Laure said:
Hello manumanfred,
I did what you suggested (actually it was already checked) and the problem is still there (tried unchecking it too).
I am not sure why you suggested it, was that related to some phones having wifi problems in some countries ? I read a thread about that when I was researching my problem but it is different. In my case, wifi works most of the time, but some requests always time out.
Thanks for trying
Anyone else has an idea of something I could try ?
Click to expand...
Click to collapse
Hello, did you solve the issue?

Related

[Solved] Cyanogen Wifi connectivity issues (all models)

After flashing CM6.1 I got the notorious wifi connectivity issue that numerous people have been reporting around the web. The issue is the following:
1: Wifi discovers neighbor's AP but no longer home AP.
2: Wifi problem randomly fixes itself, but sometime comes back and home AP can't be found again.
Many random solutions on the web include removing all stored AP's on the phone, resetting the router, rebooting and power cycling the phone numerous times, etc. Most people report that wifi miraculously start working again after the above but there is no consistency to exactly why and what works.
I tried all of the above with no luck, and even flashed three different roms with different kernels, did wipes, formatted everything inculding boot partition etc.
Here is the ACTUAL problem:
Different regions use different wifi channels. North America uses the first 11, most of the world uses 13, and Japan uses all 14. After flashing CM6.1 it changed the regulatory domain on the phone to only scan the first 11 channels meaning my European router broadcasting on 13 wouldn't show up. This setting seems to be persistent and doesn't change just because a new rom is flashed.
The reason people report the problem to be randomly fixed after a few days (and sometimes coming back days later) is because most routers automatically select which channel to broadcast on and therefore might end up within the first 11 at occasion. If it changes to something higher after that however, the problem is back.
Solution:
Open Settings, Wireless & network settings, Wi-Fi settings. Press "Menu" and select Advanced. Press regulatory domain and change to 14 channels.
To learn more about this and understand which channels are used in which countries, look here: http://en.wikipedia.org/wiki/List_of_WLAN_channels#2.4.C2.A0GHz_.28802.11b.2Fg.2Fn.29
Thanks man, even I still met an issue which was wifi disconnect frequently (usually after 12 seconds or less, it's re-scanning AP and trying to re-connect again) when I was trying to share my broadband internet from laptop to my legend.
BUT, after I update my wlan driver (now using 8.0.0.238 for my Atheros AR5XXX), the issue seems gone.
I found that by updating wlan driver to the very latest driver (for mine is 9.2.0.xxx) is not a guarantee to resolve this problem.
Now, by combining your suggestion and an "appropriate" driver version for my wlan, it work flawlessly until now
PS: driver version which will work varies from devices to devices. Do trial and error if you must
edit: well, not 100% gone, but much better . the connection is far more stable
Could be a problem for some but not all the issues with WiFi. I knew about this and even posted one or two times this check for the number of channels in different other topics as a possible solution. Still there are times when the connection to the "home" AP is done very late after entering in range or switching on the WiFi and the signal is changing from none to full and back frequently, for the same relative position to the router (I'm standing in the same place). Also even if the signal is full or good, the Legend seems not to have Internet connection that is, the weather updates or XDA applications or browser could not connect. This is still happening even if the selection for the number of channels is correct. And also this is not happening with a stock ROM, I made some comparisons between my Legend and one of my friends that has stock ROM. He is having full signal and excellent browsing experience while I have random disconnects or drops in signal level. My thought is that the difference between drivers made by HTC and the ones in CM ROM is the cause. As it is with some other HTC proprietary developments (like Flash implementation or FM radio), could be that HTC spent some more development time in eliminating bugs and making a better driver.
Of course, this will not stop me use CM ROMS, it is a little bit frustrating, but the other things in CM ROM's makes the difference for me.
Rapier said:
My thought is that the difference between drivers made by HTC and the ones in CM ROM is the cause
Click to expand...
Click to collapse
I think you're right. Yesterday, I tried my friend's phone (which has a stock ROM), using the same AP and there was no dropped signal or disconnected in wifi. I also tried using other android phone brand (5 series from samsung) which also has a stock ROM and there was no problem at all. Drivers is the culprit
Work
Thanks u very much.worked on my milestone
Thanks. Actually worked.
Rapier said:
Could be a problem for some but not all the issues with WiFi. I knew about this and even posted one or two times this check for the number of channels in different other topics as a possible solution. Still there are times when the connection to the "home" AP is done very late after entering in range or switching on the WiFi and the signal is changing from none to full and back frequently, for the same relative position to the router (I'm standing in the same place). Also even if the signal is full or good, the Legend seems not to have Internet connection that is, the weather updates or XDA applications or browser could not connect. This is still happening even if the selection for the number of channels is correct. And also this is not happening with a stock ROM, I made some comparisons between my Legend and one of my friends that has stock ROM. He is having full signal and excellent browsing experience while I have random disconnects or drops in signal level. My thought is that the difference between drivers made by HTC and the ones in CM ROM is the cause. As it is with some other HTC proprietary developments (like Flash implementation or FM radio), could be that HTC spent some more development time in eliminating bugs and making a better driver.
Of course, this will not stop me use CM ROMS, it is a little bit frustrating, but the other things in CM ROM's makes the difference for me.
Click to expand...
Click to collapse
Hello Rapier,
I have installed the CyanogenMod 6.1.1 (stable) on my HTC Desire (GSM / France) with latest radio image (32.49.00.32U_5.11.05.27) and taken some time to configure it. Now, everything seems to run well ... excepted the WiFi (and perhaps also the GSM). My problem is exactlw what you have described:
- on stock ROMs, the WiFi signal is stable and quite strong
- on Cyanogen ROM 6.1.1, the WiFi signal fluctuates, the connection is unstable and gets lost.
I like CyanogenMod ROMs very much. The WiFi issue is the only thing that I was not able to correct. You were speaking about WiFi drivers: would it be possible to extract the WiFi drivers from the latest HTC Desire stock ROM and copy them into the CyanogenMod installation?
My impression is that the CyanogenROM is scanning for networks in the background, even if a stable and strong WiFi network has been found and is currently connected. Perhaps there is a possibility to disable this scanning?
To finish, I have also the impression (I know, this is not very scientific ... but perhaps it could help to determinate where the issue comes from) that the GSM network is also fluctuating. I use WiFi Analyzer (available on the Android market) and when I plot a graph, without moving the phone or even without moving myself, the plot oscillates between -80dBm and -30dBm (I swear that there is nobody playing with the on/off button of my ZyXEL router ).
@sz1a: Thank you very much for your post: this helped me to discover these "hidden" settings, but my configuration is manual on the ZyXEL and everything was fine. Perhaps you should switch the thread to "unsolved".
I'n not a developer, only an ethusiast with a Legend. Also I'm not a Linux expert so I can only guess and experiment...threfore I cannot tell if porting HTC proprietary drivers is possible. I'd say not...if it was, we would have it by now. The main reason I think, is that those drivers are not open source, so nobody can port them since the sources are not available. I'm sure that if it was possible, they'll have been included in CM
Sent from my Legend using XDA App
pleaaaase help, im running CM 6.1 RC 1
wifi was working fine untill yesterday, i tried to connect to my friends router but couldnt.. i tried putting it in manually too.. then i couldnt connect to any router infact my phone wont even pick up any even my home one.. i tried switching to 14 channs like this said but no luck
any help please

[Q] HTC data connection freezing.

Hello all,
Not sure if anyone else is having this problem.
First of all, better to mention what my Aria is running on:
Stock ROM unrooted. Updated to Froyo from HTC via FOTA. I'm not located in the US therefore my phone isn't under AT&T which many here are. My ROM is strictly HTC's Asia's ROM.
Now I don't have much in a way of problems with my phone, its just odd to me that every once in a while (around once every week or so) I need to reboot my phone. This is because for some strange reason, my phone won't connect to the data network (3G) or it shows that it is connected but no data activity (even after I've instructed the phone to sync all information, i.e. weather, emails, etc). I've tried switching on/off the data network connection and also have tried switching between airplane modes on/off (in hopes to reset something) but nothing works.
I'm not sure if this is an inherent problem to the Aria's 2.2 update or if there is something wrong with my carrier, however the problem is ALWAYS FIXED right after a fresh reboot.
Anyone have any thoughts on this?
*#*#4636#*#*
Phone information. Set preferred network.
Try switching between the different options.
Sent from my HTC Liberty using XDA App
Thanks for the hint thinkhope. I'll try your suggestion. May I ask what you think the problem may be?
Update: I tried it for a couple of days and I still get the same problem. I tried switching between preferred networks but the problem persists. Quick reboot and once again, fixed.
I also have this same problem, stock/custom ROM no matter which ROM the problem is still there, up to a point that made me wanna smash my phone on the ground. I tried to use my SIM card on my wife's SGS and seems like no such problems faced. Is this a common problem for HTC phones?

[Q] wifi problem solved?

hello there,
this phone is just released in my country. i would like to buy it but i found this video on youtube: http://www.youtube.com/watch?v=ptg6cLdA9OU
is this problem common? is there any software to fix?
this video is too old (the rom is B133), i used both B135 and B136 now, with no Wifi probs at all
that's great. thank you.
I agree. I am also on B136 and no issues at all with wi-fi. Good Luck. I think it is a great phone especially for the price.
B136 is the pre installed ROM?
Or in other words: people that buy the Ideos X5 today will not have any wifi connection problems?
Obviously I can only speak from my experience with my own phone, but it came (3 months ago) preinstalled with B133 and did an update over wifi in the phone's update options and had no problems before or after the update. The update was about 3 weeks ago for me and I have been using the wifi almost every night since I go the phone. I am very happy with it
Can warmly recommend this phone, its great !
The price is nice, the quality is fine and the phone is getting a larger community !
If you find trouble with old firmware always update to the newer ones !
Grab them at Huawei and upgrade your firmware, they have a guide included on each firmware download pack you download.
Agree without doubt. I never experienced wifi connection problem. But only some education institute use PEAP encryption may post a problem with most Android, though not the phone itself .
Sent from my IDEOS X5
unfortunately its the phone thats causing wifi dropouts in my case..
i can connect to my wifi router with my iPhone 3GS, my notebook, my netbook, my NDS, etc.. in fact X5 is the first and only device that has connection problem with my wifi router..
though i like this phone very much, i can honestly say that wifi problem does exist, at least in certain instances including mine..
So it has been established that this phone sometimes has wifi issues. The question is; can they be solved? and how? anyone got any experience in that area?
I'm on B136 and WiFi is still broken. B136 seems to have made Wifi connections a little bit more reliable, but it still drops out pretty regularly, usually when I try to update more than one app at a time from the Market. In the middle of the downloads it stops because the WiFi has become disabled and has to be restarted again.
It's less of a problem when there's only one update to download, but if there's two or more it happens quite frequently. It also still sometimes happens (though perhaps less frequently than before B136 was released) while it's not downloading anything, just sleeping (I have it set to not disconnect when asleep) or awake and connected to my WiFi network.
The unreliable WiFi connections are one of the two worst problems with this phone (the other one is the wildly variable battery life).
Nobody has a definate solution to this problem?
Is it part of your insurance btw? it is clearly malfunctioning and perhaps should be fixed by the company you bought it from...
i am using genokolar's b137 and wifi is fine ( i had problems before with stock 135).
iakoboss7 said:
i am using genokolar's b137 and wifi is fine ( i had problems before with stock 135).
Click to expand...
Click to collapse
Where are you download this custom rom? I only find one V8 in chinese forum. Is this, you'r talking about? Is this multilangual?
yep this is it!
every android version is multilingual!
thats his latest version:
http://bbs.goapk.com/thread-3177723-1-1.html
also use the google apps (GMS) from here:
http://bbs.goapk.com/thread-2875088-1-1.html
be sure to have this installed before doing anything:
http://forum.xda-developers.com/showthread.php?t=1130524
if you find it hard to download them from there i have uploaded them here:
http://www.megaupload.com/?d=IMZBGHIA (use the gapps that are inside this rar)
http://www.megaupload.com/?d=3DOP0APD (use this rom)
i have removed some apps he put in there (like nofrills[something like set cpu], a chinese market etc) to make it a total stock rom. just be sure the 1st app you install is Superuser.
I did some tuning to my wifi configuration file and that's all I did to solve connection problems. Just take a look through my thread in the general section with subject title "Wifi Client Tuning ... Solve Connection Problem "
Sent from my IDEOS X5

[Q] WiFi issues on almost all ROMs - MB525 red lens

Hi All,
Since I got my DEFY I have WiFi problems. This issue only exists when WiFI has WPA/WPA2 PSK authorisation.
It is going like this: I connect over the wifi. Then connection works fine, I am able to browse www, check the emails etc, and after few seconds, minutes the connection stops working but still exist. I try to reconnect several times. Defy shows that is connected but nothing works fine. Internet apps or Market gives a message like the time is up, connection lost. I have to forget the conection in settings or reset device to get it working properly, but not for long.
And the thing is that there is only ONE ROM that works fine with WiFi on my DEFY. This is Cyanogenmod-7.1.0-RC1. Other ROMs have same issues. Doesn't mater if it is Cyanogen mod 7.1 stable or any MIUI or MS2Ginger. I tried almost all roms but nothing helped. So I had to go back to CM7.1.0-RC1.
Do you know what should I do to make WiFi working fine on other roms?
greetings,
Gregory
p.s.
Please, just don't tell me that I should change authorisation on WiFi router. This is not a solution for me, because I use WiFi in a lot different places.
Same problem
Hi,
I have the same problem with my Defy since a few months, no solutions!
I have the *EXACT* same issue. Was about to roll back to stock and send it in for repair, glad I found your post! I'll install the ROM you suggested and keep hoping this gets fixed
just fixed my wifi issue for the second time. If there are to many remembered networks no more wifi. You can turn it on but it cant find any. delete all remembered networks and back on line. that is the only conectivity problem I have ever had after months of cm7
wilson1813 said:
just fixed my wifi issue for the second time. If there are to many remembered networks no more wifi. You can turn it on but it cant find any. delete all remembered networks and back on line. that is the only conectivity problem I have ever had after months of cm7
Click to expand...
Click to collapse
I think that's a different problem than we're having. It is finding the network just fine (and connecting) in our case. It's just that internet connectivity refuses to work after a few minutes, forcing us to disconnect-reconnect to get it working again
@OP: Thanks a lot! The ROM you mentioned does indeed not have this problem. It's not as stable as some of the more recent roms though, think I'll still be forced to revert to stock
i had exactly that problem with my first defy, no solution man, i send it to warranty and they give me other
maybe changing the regulatory domain channels from 11 to 14 could help. this option is hidden by default, you have to enable it: change the value of 'ro.debuggable' from 0 to 1 in /system/bootmenu/config/default.prop, save and reboot. after that, the regulatory domain setting will be shown in settings/wireless/wifi/advanced. simply change it to 14 channels.
Sent from my MB526 using xda premium
@OP: Apparently the issue still occurs on the version you mentioned as well...just happens less often.
cdlq456 said:
i had exactly that problem with my first defy, no solution man, i send it to warranty and they give me other
Click to expand...
Click to collapse
Hmm..weird thing is, I never had this issue on the stock ROM
zakoo2 said:
maybe changing the regulatory domain channels from 11 to 14 could help. this option is hidden by default, you have to enable it: change the value of 'ro.debuggable' from 0 to 1 in /system/bootmenu/config/default.prop, save and reboot. after that, the regulatory domain setting will be shown in settings/wireless/wifi/advanced. simply change it to 14 channels.
Sent from my MB526 using xda premium
Click to expand...
Click to collapse
Thank you for the suggestion! Just tried this, didn't resolve the issue sadly
I'm looking into rolling back to a stock Froyo rom but the information is scattered all over the place, I'm having a hard time figuring out if it's possible, and if so, how ;/
Anyone have any more ideas? ;/
darkdevil1 said:
Anyone have any more ideas? ;/
Click to expand...
Click to collapse
OK, maybe I just passed the signpost but... do you still have the problem if you set your "select network" setting to 3G only?
I ask because (and it may be different on my phone as I am USA, stock ROM with wifi calling) if you go into the INFO menu > phone information > set preferred network type, mine toggles between three radio preferences: "GSM only" (when wifi is active), "GSM auto (prl)" and -- if I set for 3G Only, "WCDMA only".
I have noticed that when "select network" setting is at automatic (or 2G only) it often has trouble transitioning from cell to wifi. And, when wifi is an issue, I find that "GSM auto (prl)" has been selected (which on my USA phone prevents wifi connection). However, it seems to have no issue whatsoever transitioning from "WCDMA only" (3G only) to "GSM only", which on my phone then allows wifi connection. Again, this is a wifi calling phone so may be different.
Yep, same here BUT ! I get root browser, found my build.prop and change wifi chanells first time for 14 and it didnt help so i try other and my wifi works in 100% with 13 chanells. Try it
This is a widely know problem, many people are affected more or less. I'm also having nerve-blowing times with wifi sucking all over... Stock Froyo (and now Cyanogen 7.2) seems to be a bit more stable, sometimes everything is fine for a few hours, all downloads go lightning fast - and then suddenly things are screwed up. I tried a lot of MIUI releases as I like it most. MIUI seemed the most problematic so far. I don't know what is the cause, new stock Motorola Gingerbread ROM versions also have this issue (except one I think - look it up in the forum).
Agree, bothering with the router is not a solution. My Nokia E51, my EeePC, my girlfriend's Omnia and Lifebook - all work perfectly with all the four routers we use frequently. Not a single glitch - everything is stable and nice, except Defy.
I don't think is a hardware problem with certain devices, it seems more to do with the way Defy handles wireless connections.
Anyway, it's frustrating but CM7.2 and CEE Froyo gives a bit better experience than others.
masspl said:
Yep, same here BUT ! I get root browser, found my build.prop and change wifi chanells first time for 14 and it didnt help so i try other and my wifi works in 100% with 13 chanells. Try it
Click to expand...
Click to collapse
You mean changing ro.wifichannels to 13?.
Don't do that, my phone wouldn't boot any more. Had to restore nandroid BU...
darkdevil1 said:
You mean changing ro.wifichannels to 13?.
Don't do that, my phone wouldn't boot any more. Had to restore nandroid BU...
Click to expand...
Click to collapse
I didnt know that... it help me but i see for other its bad
Mine boots fine...
VTomi1975 said:
Mine boots fine...
Click to expand...
Click to collapse
Strange, perhaps I messed up something else accidentally then. Has it resolved your problem?
My mate do same think but he leave space after "13" and there was some problems with boot after this ;/ So maybe u do same ... Im sory if i make some problem
darkdevil1 said:
Strange, perhaps I messed up something else accidentally then. Has it resolved your problem?
Click to expand...
Click to collapse
No, problem still persists. Sometimes it works flawlessly for hours. Then... suddenly screwed :S In some cases a "switch wifi on/off" workout can help but not always.
VTomi1975 said:
No, problem still persist. Sometimes it works flawlessly for hours. Then... suddenly screwed :S In some cases a "switch wifi on/off" workout can help but not always.
Click to expand...
Click to collapse
Same. Thanks for your response.
I've rolled back to 2.2 and no Wifi issues so far. I'll just stay on this stock ROM.
darkdevil1 said:
Same. Thanks for your response.
I've rolled back to 2.2 and no Wifi issues so far. I'll just stay on this stock ROM.
Click to expand...
Click to collapse
Which Froyo version do you use? A few times this wifi-bug occured also under Froyo. I'm thinking about going back myself, as Froyo is the only acceptable release to record hiccups-free videos

[Q] Package File is Invalid - No mentioned fixes working for me

I got my Nexus 4 today, and I've been pretty excited since.. So far, it's worked flawlessly everywhere except for when I need to download something from the play store.
Almost every download results in "Package File is Invalid"
I googled for hours, literally. I wiped data/cache of Google Play Store, Services Framework, wiped Cache from the stock recovery, and even factory resetted the phone to no avail.
I'm guessing it's a problem with my home's router setting. Everything works fine on my nexus except for the play store. Haven't gotten a chance to mess with other wifis yet, but can anyone tell me a way of fixing it?
If it doesn't work by tomorrow, I might run a custom ROM and try, though I really wanna stick with stock till 4.3/5.0 comes out :\
Any help?
Login to the Playstore from a PC and make sure your N4 is listed on your account. Also, try and install an app on your phone from there.
What happens if you try to install an app with Wi-Fi off (Mobile Data)? This could rule out an issue with your router or ISP.
SpookyTunes said:
What happens if you try to install an app with Wi-Fi off (Mobile Data)? This could rule out an issue with your router or ISP.
Click to expand...
Click to collapse
It works fine on 3G for me. It's not a ROM issue since I tried it on stock, PA, and now CM10.1.
However, very small apps download without issues. I think the cap is around 5 mb above which the error shows up.
I'm 100% sure it's my router's settings that seem to be working against the nexus. Any idea what I could do?
I absolutely LOVE the fluidity of this phone (coming from a single core phone running a buggy JB rom) but this is killing me!!
The worst thing is, all the workarounds that I've read about since yesterday work for few, but not all people. And there are lots of workarounds. I've tried all that I've read but nothing's working :\
fernandezhjr said:
Login to the Playstore from a PC and make sure your N4 is listed on your account. Also, try and install an app on your phone from there.
Click to expand...
Click to collapse
It is, just checked again, it's listed just fine.. I tried installing whatsapp through the play store on my pc but after it downloads the 10mb file on the phone, it gives this error again.
sixaxis94 said:
It works fine on 3G for me. It's not a ROM issue since I tried it on stock, PA, and now CM10.1.
However, very small apps download without issues. I think the cap is around 5 mb above which the error shows up.
I'm 100% sure it's my router's settings that seem to be working against the nexus. Any idea what I could do?
Click to expand...
Click to collapse
What router (Make / Model) is it?
Check for a router firmware update. If there are no updates or support, check if it is supported by DD-WRT.
Try doing a factory reset on the router, then set the security settings to (WPA2 only / AES only) and use the Android app WiFi Analyzer to find the best channel.
sixaxis94 said:
I got my Nexus 4 today, and I've been pretty excited since.. So far, it's worked flawlessly everywhere except for when I need to download something from the play store.
Almost every download results in "Package File is Invalid"
I googled for hours, literally. I wiped data/cache of Google Play Store, Services Framework, wiped Cache from the stock recovery, and even factory resetted the phone to no avail.
I'm guessing it's a problem with my home's router setting. Everything works fine on my nexus except for the play store. Haven't gotten a chance to mess with other wifis yet, but can anyone tell me a way of fixing it?
If it doesn't work by tomorrow, I might run a custom ROM and try, though I really wanna stick with stock till 4.3/5.0 comes out :\
Any help?
Click to expand...
Click to collapse
This is also whats happening to my phone..i have no problem downloading apps that are below 5mb but anything more is invalid..i think its the wifi here but i cant check through 3g cause there's no signal
Sent from my Nexus 4 using xda app-developers app
SpookyTunes said:
What router (Make / Model) is it?
Check for a router firmware update. If there are no updates or support, check if it is supported by DD-WRT.
Try doing a factory reset on the router, then set the security settings to (WPA2 only / AES only) and use the Android app WiFi Analyzer to find the best channel.
Click to expand...
Click to collapse
It's a DLink router.. No updates available
I reset it yesterday and put WPA2 but it hasn't solved the problem still :\
Wifi analyzer told me channel 6 onwards were good, so I tried 6 and 7 but didn't help either
I've had to download apk's for all the free apps to make it work as of now
I'll check with my mom and dad's phone to see if this problem exists for them too, but they're running gingerbread so idk if it'll mean much even if it works
sixaxis94 said:
It's a DLink router.. No updates available
I reset it yesterday and put WPA2 but it hasn't solved the problem still :\
Wifi analyzer told me channel 6 onwards were good, so I tried 6 and 7 but didn't help either
I've had to download apk's for all the free apps to make it work as of now
I'll check with my mom and dad's phone to see if this problem exists for them too, but they're running gingerbread so idk if it'll mean much even if it works
Click to expand...
Click to collapse
First I would return to stock ROM. A custom ROM could have it's own WiFi issues.
As for the router, the only other suggestions I can make are;
test it in unsecured mode (open Wi-Fi access)
force 802.11G (disable B and N access)
lower the MTU from 1500 to 1480
disable uPnP
disable (or enable) WMM support.
disable any content filtering (like blocking java, proxies, etc).
Changing these options one at a time and see if any one fixes your issue.
Use VPN
Has been occurring a lot lately. Well, not a fancy fix but a simple one ..... use hotspot shield to connect and then all files install normally over wifi. Don't know why it does, but it works!
I have had "package file is invalid" issues with my Nexus 4 and my home WiFi connection from day 1 of owning a Nexus 4. I have tested it on 4 different WiFi Routers with different firmwares including stock and DD-WRT.
- Linksys WRT320N Dual Band (With Stock and DD-WRT Firmware).
- Linksys WRT160N V3. (Stock and DD-WRT)
- Tenda N60. (Stock "2012-12-12 V1.0.0.16_EN" and newer variants).
- ASUS RT-N66U "Dark Knight".
Tested 2.4ghz and 5ghz, varrious combinations of WEP,WPA-PSK, WPA2-PSK, WPA2-AES. It makes no difference the ONLY router from the above 4 that works correctly when downloading over WiFi from the Play Store is the Tenda N60 using the early release stock firmware "2012-12-12 V1.0.0.16_EN" that the router is shipped with. Even with the Tenda N60 if yuo upgrade the firmware to newer releases of stock firmware it will cause the issue to return.
Now this is an issue specific to the Nexus 4, I also have a Nexus 7, Samsung Galaxy S3, HTC Desire, Huawei Ascend G300. None of these devices have this issue using any of the router or firmware revisions. i.e: I can download from Google Play over the same WiFi connection with no problems.
I have had my Nexus 4 swapped for a replacment and the issue remains. So I've come to the conclusion that it's defintiely device specific the Nexus 4 has something inherently wrong with it..whether it's WiFi Drivers, Android Kernel, WiFi Chipset I dont know.
It doesnt affect all WiFi conenctions I can use my WiFi connectiona t work and the issue doesnt occur. It's strange that the cheapest router of the 4 I ahve tested i.e: The Tenda N60 is the only one that works consitently, I have never seen the "package file is invalid" issue using this router and Tenda firmware "2012-12-12 V1.0.0.16_EN".
This basically rules out any ISP, or WiFi security settingas as I used the same SSID, Security types and Network Key on the Tenda as the other 3 routers..
Poor show by Google, they obviously dont care about fixing this issue.
So your router having an issue is a Google problem? Well done coming to that conclusion...
For what it's worth, I have no such issues with my home router (Thomson) or my work WiFi network (no idea what router we have here but it's probably a Linksys/Cisco jobby)
EddyOS said:
So your router having an issue is a Google problem? Well done coming to that conclusion...
For what it's worth, I have no such issues with my home router (Thomson) or my work WiFi network (no idea what router we have here but it's probably a Linksys/Cisco jobby)
Click to expand...
Click to collapse
Ermm...you might want to read that last post again, 4 different routers from different manufactuirers with different WiFi Chipsets (Linksys x 2, Tenda, ASUS) tested with stock and 3rd party firmwares all exhibit the same issue with the Nexus 4. Where as NO other android device or any other WiFi device on my network including a Nexus 7 with the same version android version as my Nexus 4 (4.2.2 ), connected via the same routers have any issues, even side by side downloading the same app from the Play store at the same time the others will suceed the Nexus 4 will fail the download "package file is invlalid" which sounds like a data corrption issue.
Co-incdecne thats it's only the Nexus 4 that has these issues ? I highly doubt 4 different routers are all faulty...especially since it's only the Nexus 4 that has this issue.
If you check the google code pages you'll find several other people complaining of the same issue.
gsmtechuk said:
Ermm...you might want to read that last post again, 4 different routers from different manufactuirers with different WiFi Chipsets (Linksys x 2, Tenda, ASUS) tested with stock and 3rd party firmwares all exhibit the same issue with the Nexus 4. Where as NO other android device or any other WiFi device on my network including a Nexus 7 with the same version android version as my Nexus 4 (4.2.2 ), connected via the same routers have any issues, even side by side downloading the same app from the Play store at the same time the others will suceed the Nexus 4 will fail the download "package file is invlalid" which sounds like a data corrption issue.
Co-incdecne thats it's only the Nexus 4 that has these issues ? I highly doubt 4 different routers are all faulty...especially since it's only the Nexus 4 that has this issue.
If you check the google code pages you'll find several other people complaining of the same issue.
Click to expand...
Click to collapse
All I'm saying is the 2 routers I use most have no issues and neither does the one my parents, my local pub or any of my friends. Might be a UK thing, I don't know, but I've never had a problem on WiFi at all...
EddyOS said:
All I'm saying is the 2 routers I use most have no issues and neither does the one my parents, my local pub or any of my friends. Might be a UK thing, I don't know, but I've never had a problem on WiFi at all...
Click to expand...
Click to collapse
I agree with that, maybe it's even a particular hardware batch of N4's, not sure. I can use my N4 fine on my work WiFi and other locations. Like I said it does work on my home WiFi if I use The Tenda N60 router with it's early release stock firmware, any firmware upgrades cause the problem to return though. But it cant be right that you should have to use a specific router and specific firmware which you cant upgrade without breaking the N4.
I've got another support case open with Google Play which they've apparently passed to their techs, lets see what they come back with... I have heard of someone with this issue using a custom ROM with a different Kernel to the Google stock build which includes newer Qualcomm Prima WiFi drivers (Paranoid Android) , they claim this fixes the issue for them.
Im relectant to flash a custom ROM and void warranty though for a basic feature that should work out of the box though.
I tried a lot of different things but nothing seems to have worked sadly.. I'm gonna update my ROM tomorrow to CM10RC4 and see if that helps, though I doubt it's the ROM's fault. Btw, I had the same issue with the stock ROM too
I've been having this problem whenever my portable wifi device connects to a slow mobile network. All my friends connect to my hotspot, but only my Nexus 4 gets the "Package file is invalid." error. For months, I've had to contend with switching to mobile data just to finish my downloads.
My only conclusion is that the Nexus 4 has a problem with slow connections over wifi by corrupting the data transmitted. It's fine when using mobile data.
Check this out:
http://forum.xda-developers.com/showthread.php?t=2300873
It requires the phone to be rooted. I'm already testing it out now.
I cant verify 100% yet but my Nexus 4 took the Android 4.3 OTA update yesterday. I have since tried several WiFi downloads over WiFI from the Google Play store and not a single one has failed !
So my intitial thoughts are that the Android 4.3 update has recolved this issue..and it was indeed a bug/fault in the previous versions maybe it's the new kernel, Qualcomm Prima WiFi drivers, New Google Play app... But whatever it is. It seems to have fixed the issue. Well done Google about time too !
The only down point is the denial of any issue their end from Google Play staff and blatant lies they tell customers about not knowing about such bugs.
gsmtechuk said:
I cant verify 100% yet but my Nexus 4 took the Android 4.3 OTA update yesterday. I have since tried several WiFi downloads over WiFI from the Google Play store and not a single one has failed !
So my intitial thoughts are that the Android 4.3 update has recolved this issue..and it was indeed a bug/fault in the previous versions maybe it's the new kernel, Qualcomm Prima WiFi drivers, New Google Play app... But whatever it is. It seems to have fixed the issue. Well done Google about time too !
The only down point is the denial of any issue their end from Google Play staff and blatant lies they tell customers about not knowing about such bugs.
Click to expand...
Click to collapse
Ironically, the 4.3 update on my Nexus 4 yesterday actually seemed to trigger the Package File is Invalid error, as it wasn't a problem before. MX Player and Jetpack Joyride are triggering this for me atm. Anyone else still have this on Android 4.3?
Several devices.....
Lutrinae said:
Ironically, the 4.3 update on my Nexus 4 yesterday actually seemed to trigger the Package File is Invalid error, as it wasn't a problem before. MX Player and Jetpack Joyride are triggering this for me atm. Anyone else still have this on Android 4.3?
Click to expand...
Click to collapse
Having the same issues on all of my devices, but only while trying to download on my home wi-fi. Like the OP said, anything over 5mb won't download. Droid Razr M, Droid Razr HD, Note 10.1, Tab 2 10.1, and Nexus 7 (running 4.3), I cannot figure out what changed on my Belkin router (AC900) to cause this to happen suddenly. It was just noticed last night, and I have spent hours today trying to find a fix, and creating more problems to fix. If anyone has any step by step instructions of how to fix this, please explain to me like you would a 6 year old. BTW, rooting is not an option of all of these devices, so please make it a root free option. And I have cleared all caches/datas and done all the force stops recommended, as well as removed the google accounts and readded them.

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