Suddenly text messages are contstantly failing - Epic 4G General

I'm running stock, unrooted Froyo 2.2.
Last couple of days nearly every text message I send says "Failed." I have to send texts four, five, six or mroe times before it goes through without an error. However, even though it says failed not all are failed. Out of five attempts the recipient might recieve anything from one copy to all five copies.
Very frustrating to both me and my recipients. (This problem is not specific to certain people.)
Does anyone have a suggestion as to what I can do to fix this?
TIA

This was posted yesterday on Phandroid...
http://phandroid.com/2011/07/11/now...etwork-sprint-users-experiencing-sms-outages/

There's nothing you can do to alleviate the problem, we've been advising customers to be patient. The problem arose due to the connection going down between two major routing stations. Don't know why it happened, could be weather related
Sent from my SPH-D700 using XDA Premium App

squshy 7 said:
There's nothing you can do to alleviate the problem, we've been advising customers to be patient. The problem arose due to the connection going down between two major routing stations. Don't know why it happened, could be weather related
Sent from my SPH-D700 using XDA Premium App
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Sounds like you work for Sprint? So this is a known issue and being worked on?
Do you have an ETA? This is a serious problem, SMS reliability is more important than voice for me. I'm sure I'm not alone in that.

He does work for sprint. The sms issue is already resolved.

jbadboy2007 said:
He does work for sprint. The sms issue is already resolved.
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Resolved??? Uh... No. It is not it is not resolved AT ALL!
Just happened to me within the last minute.

Did you reboot ur phone?
Sent from my SPH-D700 using XDA App

spyderfry said:
Did you reboot ur phone?
Sent from my SPH-D700 using XDA App
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I've rebooted my phone a million times hoping that would resolve the problem. But not in the last few hours. I'll reboot now and see if that fixes it.

uscpsycho said:
I've rebooted my phone a million times hoping that would resolve the problem. But not in the last few hours. I'll reboot now and see if that fixes it.
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Yep. Rebooted and still having the same problem. This has not been fixed.

uscpsycho said:
Yep. Rebooted and still having the same problem. This has not been fixed.
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Sorry for the delay. Yes I work for sprint as a tech. So my info is limited.
Yes, it is a known issue. It was passed along the company intranet yesterday and popped up on every computer as an alert. We, the techs, were also consulted immediately on the problem via email by our service and repair director.
Now, as far as I was told today... it's hard to answer. yes, the issue is resolved. But the symptoms are still present for some users. One thing you have to keep in mind is that not only did sms go down, but so did our data provisioning. So there's probably a lot of stuff backed up right now. Hence, the sporadic problems.
EDIT: as far as ETA, obviously that's a little hard to answer as well.
Sent from my SPH-D700 using XDA Premium App

Been working here in Anaheim, California all day long.

bondosho said:
Been working here in Anaheim, California all day long.
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Dallas is straight. Though I did see a few failed ones a day or so ago.
cd's or tapes?

squshy 7 said:
Sorry for the delay. Yes I work for sprint as a tech. So my info is limited.
Yes, it is a known issue. It was passed along the company intranet yesterday and popped up on every computer as an alert. We, the techs, were also consulted immediately on the problem via email by our service and repair director.
Now, as far as I was told today... it's hard to answer. yes, the issue is resolved. But the symptoms are still present for some users. One thing you have to keep in mind is that not only did sms go down, but so did our data provisioning. So there's probably a lot of stuff backed up right now. Hence, the sporadic problems.
EDIT: as far as ETA, obviously that's a little hard to answer as well.
Sent from my SPH-D700 using XDA Premium App
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Very much appreciate the info.
I can say that the text messages I've sent since my last post a few hours have gone through without a hitch. However, earlier today I had a few hour window where everything was working normally and I thought everything was back to normal but the problems cropped up again.
Hopefully this time everything is back to and the problems are gone. I'll keep my fingers crossed.
Thanks again.

I just saw this thread and checked my texts, I'm able to receive texts but the ones I sent out up to 6 days ago haven't been sent. This issue has definitely not been resolved. This is a huge problem, and without this thread I would have never noticed it. I tried all the fixes mentioned and nothing. MEHHHH
Edit: I'm in the NYC area.

uscpsycho said:
Very much appreciate the info.
I can say that the text messages I've sent since my last post a few hours have gone through without a hitch. However, earlier today I had a few hour window where everything was working normally and I thought everything was back to normal but the problems cropped up again.
Hopefully this time everything is back to and the problems are gone. I'll keep my fingers crossed.
Thanks again.
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The problem is NOT fixed. First text I tried to send today failed. I thought I was in the clear last night but I'm not. FIX THIS SPRINT!!!!!

Wasn't working at all for a couple days, today sms is working fine. Dallas, tx
Sent from my Epic 4G via Tapatalk

Just out of curiousity, what ROM are you running? I was on SRF 1.2, I wiped all data and caches and reflashed SRF 1.2 and everything is good now. People are responding to the texts I sent days ago.lol

BBlunts456 said:
Just out of curiousity, what ROM are you running? I was on SRF 1.2, I wiped all data and caches and reflashed SRF 1.2 and everything is good now. People are responding to the texts I sent days ago.lol
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First line of the thread "I'm running stock, unrooted Froyo 2.2."
What data and cache did you clear? I prefer not to wipe out all my SMS messages. Especially since there's no guarantee that'll fix anything.
I updated my PRL today, no surprise but that didn't help matters.
The user who works for Sprint says that as of last night there is a known technical problem here. Hopefully he'll update this thread when the problem's been fully resolved. Then I'll know if there's an issue with my handset.
Today it seems like every text reports as Failed but recipients are still getting them. But it's still a crapshoot when your phone tells you the text failed. I hate this...

I didn't realize you were the OP til after I posted.lol
I wiped all cache and data in CWM(purple) and reflashed. I used MyBackup Pro before wiping and backed up my call log, mms, sms, etc. After reboot I restored everything, and all the texts that were stuck on "sending" were now all sent.

I had this same problem when I first got my phone 4 months or so ago.
I found that for whatever reason I could send and receive messages if I turned the "Data Network Mode" off. 3G would not connect, but 4G would and all of my messages sent no problem.
I'm not a real network savvy guy, and I have no clue why I ever even considered doing it. Probably just messing with all of the phone settings to see what might happen, and it worked for me. Give it a shot.

Related

[Q] Anyone having problems with MMS on Sprint the last few days?

It's been taking me hours just to send one photo.. And half the time it fails. Also taking forever to receive them. I'm getting them 6+ hours after they're sent to me.
No issues here, have you switched roms or anything?
Swyped via my cyanogenized and gingerbreaded EVO
Went to CM7 when it came out but haven't switched since. Problems just started yesterday-ish
Problems yesterday but fixed today.
It's way better for me today, but still acting up.
My girlfriend and I are both having mms problems. We are both running CM7. I thought it was just crappy service, I just switched to sprint friday. I flashed sprint lovers rom just to see. It sends in like 10 seconds on that rom.
Sent from my PC36100 using XDA App
I have slight problems evey now and then but nothing major.. cm7
I use and love CM7 but there was an issue with MMS in the CM7 v7.0.0, but I think it was fixed. Yesterday I was not receiving MMS while I was roaming but I could send them. After I got home I was able to send and receive but never did get the ones from early that day.
My daughter tried to send me a photo on Sunday. Got a "Message not downloaded, Generic network error" notification, several times. After an hour or two, the message finally came through.
moseso said:
My daughter tried to send me a photo on Sunday. Got a "Message not downloaded, Generic network error" notification, several times. After an hour or two, the message finally came through.
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I experienced the same thing. I imagine that it was just a temporary network outage.
moseso said:
My daughter tried to send me a photo on Sunday. Got a "Message not downloaded, Generic network error" notification, several times. After an hour or two, the message finally came through.
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I have an htc evo on boostmobile and have been having the same problem the last few days with mms, Boost uses sprint towers so I guess it has something to do with sprint and nothing to do with phones/roms, I'm running Fresh rom.
Sure sounds like Sprint to me...
Glad it's over.
I tried a few different aosp roms the last few days. I had the same mms issue with all of them. It either took forever to send or never sent at all. I downloaded gosmspro from the market and changed the max size to <300k and I dont have any problem sending anymore.
mikeyinid said:
I tried a few different aosp roms the last few days. I had the same mms issue with all of them. It either took forever to send or never sent at all. I downloaded gosmspro from the market and changed the max size to <300k and I dont have any problem sending anymore.
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300k would be the smallest not the biggest, correct???
thenags said:
It's been taking me hours just to send one photo.. And half the time it fails. Also taking forever to receive them. I'm getting them 6+ hours after they're sent to me.
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yea me nd my mom r having problems too nd my mom doesn't even have an android i think itz sprint
It's still happening to me today only on outgoing mms
I had the same issue. It may have been the network, but i flashed to CM7.0.2.1 and I haven't had any issues.
glennpettit said:
I had the same issue. It may have been the network, but i flashed to CM7.0.2.1 and I haven't had any issues.
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Then it would be the rom in that case, I'm a bit stumped because if I turn the phone off and then back on the mms message sends.
Im on a sense rom and can't receive any text messages
Sent from my PC36100 using XDA Premium App
edward.hidalgo said:
Im on a sense rom and can't receive any text messages
Sent from my PC36100 using XDA Premium App
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Text messages or picture messages???

Text message from the future.

Anyone getting text messages from the future while on roaming? Is there a solution to fix this little probelm? I'd rather not have to use a 3rd party messaging app. I like the stock one. I'm running SRF 1.1.0.
Sent from my SPH-D700 using XDA App
What do you mean by "the future" ....
i don't roam alot but im confused by your question...
Also 1st
iSaint said:
What do you mean by "the future" ....
i don't roam alot but im confused by your question...
Also 1st
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It means that when he gets a text, it says its from a time later in the day. If he gets a text at 2p.m. the phone says he got it at 6 or 7 p.m.Usually only happens while roaming, and its a Samsung mms.apk problem, if you flash the aosp messaging, it doesn't have that problem.
Sent from my perfect epic
Even while roaming, I only got a slew of "future" txts when I was out of my hometown...although it was the same time zone :-/
OTOH, I remember when it was New Year's Eve/Day with my old Touch Pro a few years back, and I got txts from 1/1/2013. I rejoiced in telling everyone that the Mayans were wrong and we wouldn't all die in the end times. :-D
respond back to that text from the future and ask the person for the result of the Game 2 Mavs vs Heat game. I would like to make me a few bets if ya know what I mean. ;P
I used to get these on my iphone lol but they would be from YEARS in the future and would be empty. ****ed with me for a bit. Ive never heard of anyone having this issue or even heard of the issue itself before. I just figured the iphone was a piece of **** later on lol
Sent from my SPH-D700 using XDA App
I have this problem quite often because I'm roaming at work. It happened on my old Hero as well. There are some apps in the market that have seemed to work, though they seemed hacky last I tried, and resigned to just live with it. Just now a search on the market revealed http://market.android.com/details?id=com.mattprecious.smsfix , which looks pretty good. Haven't tried it.
bohiti said:
I have this problem quite often because I'm roaming at work. It happened on my old Hero as well. There are some apps in the market that have seemed to work, though they seemed hacky last I tried, and resigned to just live with it. Just now a search on the market revealed http://market.android.com/details?id=com.mattprecious.smsfix , which looks pretty good. Haven't tried it.
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I was about to post about this before I read the entire thread. I had this same problem from day one with my Epic at work because the signal at my cube for either side isn't that great and I flip between Sprint & roaming on Verizon constantly without using Roam Control to force it to stay on Verizon (which is what I typically do since Verizon's signal strength is a little better comparatively where I sit).
Anyway, I discovered the SMS Time Fix app months ago and have been using it ever since...and it works *almost* flawlessly. I still get the occasional text that somehow slips past the app's resident process, but about 98% of the time it works perfectly and adjusts the timestamp on incoming texts. So I definitely suggest grabbing that and using it for anyone with this problem.
zanderman112 said:
It means that when he gets a text, it says its from a time later in the day. If he gets a text at 2p.m. the phone says he got it at 6 or 7 p.m.Usually only happens while roaming, and its a Samsung mms.apk problem, if you flash the aosp messaging, it doesn't have that problem.
Sent from my perfect epic
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Yeah it gets annoying trying follow a conversation when all the texts are out of order. Now if I could get her to text me the winning powerball numbers.
I'll check out the aosp messaging. Thanks for the tip.
Sent from my SPH-D700 using XDA App

I suddenly stopped receiving text messages.

I'm rooted, and on 1.8.3 I believe.
Everything was working out fantastic, and literally one hour to the other one I stopped receiving texts. I have everything backed up, and I'm wondering if I can just reset the phone without having to flash it back to stock settings.
Anybody have the same issue?
rAFTA! said:
I'm rooted, and on 1.8.3 I believe.
Everything was working out fantastic, and literally one hour to the other one I stopped receiving texts. I have everything backed up, and I'm wondering if I can just reset the phone without having to flash it back to stock settings.
Anybody have the same issue?
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Click to collapse
Are you running any call blockers? Also have you tried to pull the batter while the phone is on?
Yeah man, I took the battery out and rebooted the phone.
Called AT&T but they can't help at the moment because their system is down, etc. I kind of just want to go back to stock and update, etc. I'm just wondering if I can do that from my phone or not?
rAFTA! said:
Yeah man, I took the battery out and rebooted the phone.
Called AT&T but they can't help at the moment because their system is down, etc. I kind of just want to go back to stock and update, etc. I'm just wondering if I can do that from my phone or not?
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Do you live in tx? Its apparently a tx outage across the board depending on your phone number mines been down for 12hrs
Sent from my MB860 using XDA Premium App
No ****? I do live in Texas haha. And mine has been down for 12 hours as well!
Thanks for clearing that up for me.
rAFTA! said:
No ****? I do live in Texas haha. And mine has been down for 12 hours as well!
Thanks for clearing that up for me.
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Yea I went through the headache of flashing 1.26 than rerooting etc restoring called att and they said its a tx outage and should be back up in 24hrs to72hrs
Sent from my MB860 using XDA Premium App
I live in Los Angeles. Haven't received a SMS message since 1am yesterday. I can send SMS but can't receive them. I can send and receive MMS messages. I don't know of anyone else on AT&T out here that is having this issue.
SMS
It's in the midwest too, my daughter and all of her friends were up in arms on Facebook that they couldn't get/send texts last night.
My friend who lives in NC could not receive messages nor send them since the 5th of June until yesterday(he called AT&T and had it fixed) after he realized that the problem was not with his IPhone.
u sure u didnt freeze the messaging program with Ti back up ?
lsxrx7 said:
u sure u didnt freeze the messaging program with Ti back up ?
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do people not read the thread before posting?
Same problem here in FL.
It affects some smartphones but not others. Some iPhones but not others. ATT has no TTF (time till fixed)

Gingerbread still has random reboot...

I thought gingerbread was going to fix the Atrix random reboot issue. Well it has not. Late last night while using the Atrix, poof. It restarted itself. This is probably my fourth Atrix, but it has lasted the longest without a reboot.
Sent from my MB860 using XDA App
It has happened to me atleast twice now ever since updating OTA to Gingerbread.
Phone is just rooted nothing else.
I have never experience this problem on stock or custom roms. You don't have any custom kernels installed, such as overclocking, do you?
In my experience (maybe twice in a month) this happens when there is signal/reception, but no data, and you start pushing the phone my trying multiple data enabled apps.
On both occasions I had full bars/signal yet no data (stupid telco) or very slow data, in frustration I was hitting refresh, opening other apps to kill time / see if it was app or network problem etc. then BAM. Kinda like how a corporate windows build loses its mind if it loses its connection to its domain resources.
Annoying
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
ewawr1 said:
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
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+1
/10 Chars
ewawr1 said:
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
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no chance for me, in Australia, grey market import
In all honesty not a big deal if it doesn't happen too often
I'm on stock everything on my Atrix. I font think swapping the phone works, like I said this is my fourth Atrix lol.
My reboots happen at random. No specifics are the same at anytime. If I do swap it again though it will be for another phone entirely, but for what I don't know. I know a few people with the Inspire and they've had their problems. I know one person with the Infuse who has yet to have an issue, but either way I'm taking a huge downgrade.
Sent from my MB860 using XDA App
Reboots
Anyone got a solution? I just updated Tuesday and I have had many random reboots. I am having the reboot 3-4 times a day. I never had the issue prior to Gingerbread.
I haven't had any reboot issues on mine nor my GF's, but I agree that it seems to be either the phone or a faulty app.
I know someone that had 2 from early batches and finally had a stable one after returning the others and hasn't complained of any issues since then.
Another co-worker had issues but uninstalled an app that kept force closing and never had the reboot issues come back.
One other thing to try is a factory reset...if it hasn't been attempted yet.
just had my first reboot over the weekend. other than that its not rebooted yet. but its only a week old.

no simultaneous phone and data?

Please forgive me I did a search on XDA here in the GS4 forums and on google and could not find any results with my issue, if i did miss it please point me in the right direction "after week getting little agitated".
I have the AT&T i337 32gb version, was rooted running stock last week, on Tuesday all of a sudden I lost the ability to talk on the phone and use data at the same time, which I have been doing for years with AT&T and worked fine on the GS4 the first month or so I had the phone. Odin back to stock multiple resets, APN restores etc... no go. Sooooo did the stupid thing and took the OTA update just to see if was SW issue, of course wast so no more ROM for me. woohoo... took phone to store they messed with for over an hour and couldn't figure it out as well advsd me to call in to tech support which they did stuff for an hour and they couldn't get it either, sent me a warranty replacement. Thank god it came with mdl so before even putting sim in rooted and disabled the OTA update feature. Well after getting new phone set up have the same problem. They have escalated the issue and im supposed to hear something back this evening, i am just curious if there is something i can have them look at on the back haul of things that could be messed up, also I have 2 other phones on my same plan and they are working fine with talking and data simultaneously. Any ideas I can try would be appreciated.
FYI I have loaded the KANGABEAN rom on my device and using it now, but the problem happens on a completely stock ROM, i very seriously doubt i have 2 bad devices in a row doing the excact same thing, ive been wrong before so its very possible just dont see it.
Any advice I would love to hear and try
Thanks
I do know they throttle data while on a call even though they advertise it... I uploaded photos of proof that they throttle and while on a call, data is nearly useless. This has been brought up a few times since I've joined xda in the last two years even when I had an iPhone.
Sent from my SAMSUNG-SGH-I337 using xda premium
Ahh they servers were different. Here's another pic of me on call on the same server as the second photo (Carlsbad). Download is barely usuable but upload froze and trying to do any data related task on the phone during a call just doesn't work. I guess my question would be is your data not working at all during a call? Try doing a speed test and report back.
Edit: didn't read your post thoroughly lol. If it stopped working all of a sudden maybe it's the towers but that wouldnt explain the other two phones working. Either way I just wanted to put my two cents in about them throttling. Sorry if I wasn't much help.
Sent from my SAMSUNG-SGH-I337 using xda premium
It has to be something with the towers around my work area... I have about hour commute to the area I work, I work mobile so drive multiple counties and it will work fine till I hit certain spot then nothing. Now just have to figure out how to get att to see it. Thanks for input
If there is anyone around the Kernersville, Walkertown NC area that could test and see if they have the same issue I would appreciate it, I know i cant be the only one
Sent from my GT-I9505G using xda premium

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