At first I though it was because of Toms Rom version 2, I ignored it as it happens randomly. It was at its worse when I was at computex first week of june.
Today, I finally got a chance to reflash it with toms updated rom, which is brilliant, very fast. At first I didnt have any power outs at all, but suddenly later today it happened again but this time worse, sometimes it wont turn back on. Id have to do random things like taking out the battery and putting it back on for it to turn on, sometimes, it just wont, id wait a few minutes then it it works and turns back on again.
So im sure it isnt toms rom anymore since no one else reported this issue.
I also though it could be a loose slide, but sometimes when I just try to move the slide around, nothing happens, it wont turn off, pop the slide in and out and in and out and its fine, then a few minutes later, phone is off again. Sometimes in the middle of a call it goes off.
Very very irritating indeed.
Any ideas on what I should do? Has any1 else tried this?
send it to the manufacturer
I have the same problem. I contacted my dealer and they seemed to know how to fix it. I have sent the phone to them, but I haven't got it back yet.
It's definitely a hardware problem, not software
Ok got it, but I need to flash it back to original ROM first or else warranty will be void.
Thanks guys!
Im really leaning more towards this being slide problem, upon testing and testing,
It turns off when:
When I am connected via USB to PC and I slide out, it shuts off.
When I slide keypad back in with its own force (not guided by the hands, just letting it drop), it shuts off.
wow guys the problem is solved! :-D
Big thanks to DaVinci for pointing it out to me, when I tried it, no more power outs no matter how I test it!
Solution: Clean the battery terminals! Thats it. I used a pencil eracer then cotton swab with alcohol.
Saved me a lot of trouble! No all I can do is enjoy toms latest, blazing fast ROM!!!
Yeaaaaaaaaah baby!!
I am having this problem for last 1 week or so. My Touch HD screen won't turn on, stays black but in the background it's working. it's responding to touch gestures. vibrates when i press call,end, home buttons. I have installed My Mobiler, so i can see the screen in my PC but it's all black in phone. Sometime it comes back in few minutes and sometime it takes hours. I have tried hard reset, different roms, stock rom, stock spl, updated radios but nothing so far. Is it a Software issue or is it hardware based?
Thanks in Advance.
anyone?.......
happens to mine to.... do u drop urs? mine drops quite often when i get out the car.. it has scars..
im thinking of sending it off..
supasye said:
happens to mine to.... do u drop urs? mine drops quite often when i get out the car.. it has scars..
im thinking of sending it off..
Click to expand...
Click to collapse
no i don't think i have ever dropped mine.
I have tried everything i can think of, it just started happening about 10 days ago. It's getting worse now, screen stays black for hours, even restarting the phone doesn't help.
This actually happened to mine as well, and I was very close to sending it back under warranty. However I removed the battery & SD Card overnight and tried phone again. This time it rebooted fine with screen working properly. Try this and see if it works.
The problem with the HD is its not very well put together and a number of people have had issues with motherboards & faulty/loose connections with the screen resulting in the symptoms you are experiencing.
If has since happed again and I decided I couldn't wait so I took device apart and fixed loose connections again.
Under no circumstances should you try this unless you are 100% comfortable and know what you are doing as opening up device will void your warranty
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
My phone died today and when I got home to charge it, I noticed that after pressing the sleep/power button, the screen turns off and then about a second later comes back on. It does this regardless of if it's plugged in or not. I took it into Sprint and they're going to give me a new one when they get their paws on some. Right now I'm just looking for ANY possible work around to the problem.
I've done a factory reset, added a pattern/code, and installed NO LOCK but nothing can keep the screen from coming back on after pushing the power button...
(I also had another problem with the phone, the camera has a HOT PINK tinge about 85% opacity. I can go without the camera for a few weeks until the new one gets here but any help with that is very welcome)
~ ACE
are you running a rom ?
freddyamazin said:
are you running a rom ?
Click to expand...
Click to collapse
Everything is stock.
Mine had a similar problem when I was on 2.1 I would charge the phone overnight and at some point in time the phone would turn the screen on and not turn back off. Or sometimes it would sitting on my desk and just randomly turn the screen on. After I upgraded to 2.2 it stopped. I never could figure out what was causing it to wake.
Are you using ChoiceDialer+? There is a known bug where the screen will not shut off after making a call with ChoiceDialer, though a reboot does fix it.
I've been using the PH-1 for a year and a half and its great, but a couple days ago i would unlock the phone via fingerprint (as ussual), it would unlock but the touch wont work, so i factory reset the phone and still the same, remove the case and the screen was loose (almost complete), but the cable was well connected on both sides so i got the screen glued, but still the same.
Im using Android Pie (from day 1) with March update (updated like a week ago), in order to use the phone beyond what Google assistant can do i have to reboot the phone (using power and volume buttons) to get the touch to work again and dont let the screen go off. Sometimes after rebooting the touch works even if i turn the screen off and on, but i think its just luck.
You guys think it might be a software issue? or hardware issue? because i don't live in the US or CA, so i would have to wait a couple weeks for the screen to get here and i would'nt be able to return it in case its not a screen malfunction.
I really don't wanna change my phone, i love the PH-1.
EDIT: i just replaced the screen with a new one from fixez.com and the problem persists, i think april's update broke something. is there something i can do to check the software? Pls help.
I rooted my phone and almost the same thing happens. I turn off the screen and turn it back on and the touch is unresponsive. Howver, ONLY the apps left on screen are unresponsive. I can still pull down from status bar its weird.
Update 1: I saw u mention fingerprinting. I removed mine and somehow it seems to have stopped. I'll use it for about another day or 2.
Update2: Well it doesn't. If my screen times out with an app open. The app is unresponsive upon waking.