Android Market not working on 3g - works on WIFI! - Xperia Play General

Anyone else having this issue? I dont really frequent Market that often but yesterday I decided to go on to it and noticed its slow as heck. Never thought much of it - turned on WIFI and instantly everything started working...
Later..I tried to use voice to text and it didnt work! Went back to Market and thats where I put 2 and 2 together, Google Apps fail to work on 3G. Talked to another friend of mine in the GTA who has an Xperia Play and same thing - he cant connect to Market on 3G!
I just installed 2.3.3 - still no go. DATA settings are FINE as I can browse without any issues..its just any Google Apps fail to work...

yes...i do hav the same problem...lol...i think it's got sth to do with the APN setting being occasionally lost -_-'' (software bug, maybe)
how did u install the 2.3.3? via generic UK 2.3.2 and OTA upgrade? (it's how i done it)...basically, search for 'APN Manager' (free on market) and install it. then u add one more APN of the same config as ur original APN and when it doesnt work, use the widget to switch it forth and back and it'd work...hope this help thou...not sure if ur circumstance's exactly like mine but this shud do the job anyway...

I updated using SEUS...its available for the Rogers XPlay. My apn settings are correct as I can browse...but off of 3g I can't authenticate with any Google servers....
Sent from my R800a using XDA App

Update - any app requiring authentication is not working! Even XDA app won't let me log in on 3g....
Sent from my R800a using XDA App

I have the exact same problem (Telus network and Rogers Xplay). Used to work fine but not anymore. Tried hard reset. My sim card works perfectly with my other devices. Any update since june?

Related

android market terms of service problem

Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.
I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...
Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."
this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....
Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.
I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.
are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.
Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.
Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.
Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!
Android market just works here if google talks is enabled and connected...

Can't establish a reliable data connection to the server

i've just been changing a few icons on my home scree. everything has been running great, had no problems whatsoever until i tried to access the market this afternoon.
the error im getting is that i need to set up or sign into my gmail account, so i go ahead and chose sign in, then it says:
"Can't establish a reliable data connection to the server.
This could be a temporary problem or your SIM card may not be provisioned
for data services. If it continues, call Customer Care."
ive searched all day on the net for a fix, tried unmounting the sd card, removing the sim, signing in via youtube, but nothing works.
what i have noticed is that, in the accounts settings, my gmail address is missing (samsung & regular email accounts are still there).
now, i must say that while i have been messing around with stock icons, i havent touched anything google related, or indeed deleted any apk's.
the last option open to me is a hard reset, which i want to avoid like the plague after weeks of customising my phone, even titanium restore didnt fix it
does anyone have anymore ideas what i could do?
thanks
i've had an idea, but will it work?
if i create the same account on my girlfriends galaxy ace, would i be able to transfer those account settings to my phone? if so, where are they located
i've just noticed as well, that i'm not getting any emails from my other accounts either
please....really need some help here guys
You could always re-flash your firmware to get the gmail icon and all the other settings back.I know you said you don't want to but if its disappeared then its a good way to get it back at least and with a nandroid and /or titaniun back-up its not that much work to put all your settings back.
ok, reflashing the firmware didnt work. the problem is definitely with servers as i cant add any more email accounts, all are getting server errors.
so....i ask this, what file holds this information? and if i can copy this from my girlfriends phone, will it work?
in fact, does anyone know ALL of the google apk's that should be installed, i have a feeling one is missing/corrupted
surely someone on here must know the answer to my last post??
I was having data issues with many different modems on my carrier but found today that KE7 modem solved my problem with solid download/upload speeds. worth a shot.
Have you frozen something or deleted something with titanium that you shouldn't have?
Try calling your operater to check if you have connection problems or not.After all the warning did say to call.The fact that it just happened suddenly is quite surprising and re-flashing should have put back everything that was missing.
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
PlanetP said:
Hi Taco1916,
Did you find a solution? I have exactly the same problem and I've tried all suggestions without success.
Click to expand...
Click to collapse
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
chiefroastbeef said:
PlanetP,
I actually have a similar problem, and I see that you are also using China Unicom. I arrived in Kunming from Hong Kong last Sunday, and ever since Wednesday, Gmail suddenly stopped syncing, and Market does work. Market gives me the "no connection" thing. The weird thing is everything worked for two-three days after arriving in Kunming.
I've restored to previous nandroid backups, I've reflashed a fresh LeoMar Revolution rom (with everything wiped), and still cannot sign into my Google account..
My internet (via prepaid China Unicom data sim) and hotmail still works, XDA app, engadget all works..
I am going back to HK tomorrow, I will then find out if this is a China thing, or else...
Click to expand...
Click to collapse
me too,google maps, google account,all disconect from server,maybe this is really a china thing, exchange works great though, maybe later microsoft will sell a lot more wp7.5 in china,because android can not sync with google anymore
2 days later i will check again in europe
Connection Error
I have been accessing gmail/market/maps on China mobile for past 3 months ... but for last couple of days I am getting Error connecting to server message... does it something to do with China mobile connection or something to with the setting... I have wiped the mobile couple of times and installed new rom also. Even then it is not solved? any soultion
Seems like this is a problem on both networks just recently, for me, it was just four days ago.
I have been in and out of china the past three months with my s2 without problems. I wonder why we are all met with this problem.
Now that you brought it up, google maps doesn't work either. it seems to detect my location, the arrow swivels around, but the map its not displayed, just the grid.
I really hope this is a temporary thing...
Sent from my GT-I9100 using XDA App
I've recently (2 days ago actually) upgraded my firmware to 2.3.5 (from 2.3.3) and I'm getting the same connection error when trying to add a google account. I'm pretty sure this is related to the china firewall as all the google services work correctly ever since the day I bought the phone.
In fact, I have tried all the alternatives that you can think of: using wifi to add google account does not work, using youtube to add account does not work, using market enabler to fake my sim card provider does not work, factory reset does not work, downgraded back to my original 2.3.3 firmware does not work. The only plausible option left now is to try and add a L2TP VPN account to my phone. If this happens to work (which I'm pretty sure should) then it means china has resumed blocking all the google mobile services.
I'll keep you guys updated in a few days once I find a good vpn service provider.
UPDATE: I have got a reliable vpn service going on and am now able to connect to google services and sign in to my account. Note that you'll need to take out your unicom sim card and connect to wifi+vpn to have this work. If you have a sim card inserted, you'll have to try the youtube trick with vpn connected.
So I have proved that this is, in fact, related tol china blocking access to all the google mobile ports.
So the china firewall has blocked google mobile services before?
I never knew this since I recently switched from a hk blackberry with a roaming plan in china the past three years when I traveled in and out of china.
Do you think it has to do with this weeks anniversary?
Sent from my GT-I9100 using XDA App
Got the same problem after have bought a GS2 from Hong Kong.
Try Wifi/China Mobile internet but nothing works was wondering if it didnt come from my rom...
Same problem, wish I'd seen this thread early, as I 've just wiped my phone, lost **** loads of data re-installing firmware, stock rom etc, re-setting, sim card in/out, cannot try the YouTube Trick as China won't allow You Tube and still can't add the google accoutn as it says it can't establish a reliable connection.
Jesus, what the feck is going on ?, anybody got any information on whether this is actually just China ?
This was working fine up until a few days ago, I have been in Guangzhou for past 2 years, and had Galaxy S2 working fine here for last 6 months, and now this ?
Wow, that sucks for you, I feel for ya, I have since rooted my phone so I can make bootable back ups.
I am heading back to hong kong tonight, so I will update you guys tonight when I get out of the firewall.
When did this problem start happening for you guys?
Sent from my GT-I9100 using XDA App
Hi Chief,
For me 3 days ago, it really is a complete pain in the A$%e...
At first I thought my Data Plan had been cancelled with China Telecom, but even after re-booting, hard reset without sim and just connecting to the WiFi in the company which is obviously Chinese, it still will not add the Google Account so no GMAIL or Market Place anymore...
Still trying to see what else is shafted, but also my phone looks naff now as I cannot re-download Go Launcher EX from Market Place as cannot get on it...
That is around the same time as mine, I think I lost connection last wednesday. I hope this isn't forever, especially for you guys that are in china long term.
Had this happened before? I wonder if this is across all phones with android platform.
Sent from my GT-I9100 using XDA App

Market stuck "Downloading"

Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!

4.0.4 marketplace not working

Hi guys...
Flashed my tab with 4.0.4 yesterday....
It seems that the marketplace is no longer working. I can browse...etc etc but as soon as i download or update it just sits there. nothing.
yet i can browse and facebook on 3G
When i connect with wifi all is working no problems. marketplace works 100%
what I've tried.
installed 7 diffirent versions of marketplace.
cleared cache etc etc.
cleared cache for google frameworks
did a firmware reset
i did some googling and there are 1 or two cases on the net but with no resolve.
Do i need to go back to GB?? don't really want to....any help will do
cheers!
sounds like this one:
http://code.google.com/p/android/issues/detail?id=32363
did you try to reset you APN settings?
is data over 3g activated?
settings - more - mobilenetworks - first checkbox (can't tell the exact path to it atm, cause I don't have my tab available right now...)
there you should find the APN settings as well
yeah that is the problem...
It can't be the apn settings as I can facebook and surf the net without any problems?
OK, i think we have found the problem....
Put in another carrier sim card and it works.
Seems that 4.0.4 is not released in this country yet....or they are still busy testing it.
So 2/3 carriers are working. Almost like Play store downloads are done diffirently, over a diffirent apn.
ah well...

[Q] Google Now no connection !! Plz help

Hello, I am running the stock firmware on my nexus 4. I am not even rooted. I am connected to WiFi and my google now says no connection.
Normally I live in the UK, but now I am residing in Bangladesh due to work reasons. MY google now was working perfectly as in showing me cards on local time, currency rates and all the other stuffs.
But this morning when I wake up, google now is not working. it says no connection but i can surf the net, download apps from the market and do everything.
So I master reset the the phone. then set up everything from the beginning, after all these hassles my google now was working. Now the next morning i wake up and its the same. No connection error on google now.
So can anyone tell me whats going on and how do I fix it.
LikwidGaming said:
Hello, I am running the stock firmware on my nexus 4. I am not even rooted. I am connected to WiFi and my google now says no connection.
Normally I live in the UK, but now I am residing in Bangladesh due to work reasons. MY google now was working perfectly as in showing me cards on local time, currency rates and all the other stuffs.
But this morning when I wake up, google now is not working. it says no connection but i can surf the net, download apps from the market and do everything.
So I master reset the the phone. then set up everything from the beginning, after all these hassles my google now was working. Now the next morning i wake up and its the same. No connection error on google now.
So can anyone tell me whats going on and how do I fix it.
Click to expand...
Click to collapse
I have pretty much the same problem!
I just realized mine isnt either. Stock Rom, Rooted, TWRP and just flashed franco M1 yesterday. Hmmmmm
Having this issue for months now. Sometimes it works and sometimes it doesn't. Had gone through many forums and no solution yet. Counting days when I get back to England because I believe it has something to do with my ISP.
Sent from my Nexus 4 using xda app-developers app
Fix
LikwidGaming said:
Having this issue for months now. Sometimes it works and sometimes it doesn't. Had gone through many forums and no solution yet. Counting days when I get back to England because I believe it has something to do with my ISP.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Just go to Settings-App search for "google search" and delete cache/data, you should be ready to go

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