Hi,
looked for an answer to this problem in the forum but didn't find it, i have a stock xperia play, sim free running gingerbread 2.3.2 and i'm based in the uk and have a uk handset. My problem is although i am offered the 2.3.3 update, when i try to get it i get stuck at the preparing phone stage on pc companion software, the phone switches off then the software tells me to disconnect USB cable from pc and phone, then it tells me to check battery power level(phone is off?) is at least 50% (it is 80%)then says turn the phone off? leave for 5 seconds then plug back in whilst holding the back hardware button. After this the computer does 3 beeps (normally error noise) and i have to do this all again, don't see anyone else having problems updating? your help would be greatly appreciated.
Use SUSE! Should work just fine.
USe another computer if it doesn't work
and yes try http://www.sonyericsson.com/cws/sup...etailed/updateservice/xperia-play?cc=gb&lc=en
Before asking for help
i have narrowed it down to the computer not recognising the phone when it is off(blue light mode) i looked at device manager, says there is no driver for S1boot fastboot?
driver are on program files > sony ericsson > pc companion > driver 32/64bit
check there and install them manually
or check the pc companion in sony ericsson menu on your phone and connect your phone and press install
then install pc companion and let it do his work installing the driver.
check my mtpapp thread if you need more detail
don't clear mtpapp (your apps should be ok btw)
Tried everything now, still nothing happens after i plug in usb cable whilst holding the back button, what is actually supposed to happen after this point, i get the blue light, nothing else.
rojach said:
Tried everything now, still nothing happens after i plug in usb cable whilst holding the back button, what is actually supposed to happen after this point, i get the blue light, nothing else.
Click to expand...
Click to collapse
When the light goes blue, you are connected in either bootloader or recovery mode. If your device is not detected, go to device manager and install the drivers manually
Sorry double post
Are you connecting the phone via a USB hub?
If you have many usb ports on your pc being used, try to disconnect a few and plug the phone directly to your pc.
I had this same issue and it happened because my stupid logitech keyboard keeps messing with my usb drivers everytime i plug in a new USB device.
I unplugged the keyboard and the update went swiftly.
In order to enter flash mode, you ought to:
1)switch off the phone
2)remove the SIM card and sdcard (this is mandatory!),
3)remove the battery for 5 seconds, then put it on.
4)hold the Back button while you connect the device.
The device will shine with a green light. The blue light is used for the Fastboot mode, and you get that light if you:
1) Switch off the device
2) Hold the Search button (the magnifying glass one)
3) connect the device to the USB cable.
Hi all, thanks for your help but still no luck, i have tried all of the above on 2 computers, the same problem occurs, not sure what is supposed to happen when i plug the USB into the phone whilst holding the back button during update? all i get is a blue light on the phones power button. Nothing appears on the pc either??? i have done a full factory reset and tried installing drivers, is there a specific driver for entering the recovery mode on xperia play?
Sony Update Issues
http://unlockbootloader.sonyericsson.com/instructions
Note: We have seen in some forums that customers unlocking the boot loader on their phones have experienced problems when they accept a FOTA (Firmware upgrade Over The Air) update. The issue has been reproduced and we are working on a solution. For customers that have unlocked the boot loader please do not accept the Firmware upgrade OTA.
Related
i CAN't connect it with my pc and rsd lite can't detect my phone when i plugged it in!
also, i can't charge it via PC nor the power supply(i have tried using moto's one and a unofficial power supply)
but the most wired thing is i can charge it via an"portable battery"
maybe it is an hardware problem and i can't flash back to my official sbf
warranty is now void?
or can i flash a SBF without connect to PC?
give me a now hope plz
Have you tried the boot loader mode (forum.xda-developers.com/wiki/index.php?title=Motorola_Defy):
---------------------------------
How to get rsdlite to recognise a phone that won't boot
You flashed, something happened, now screen is black, phone doesn't react, u are in a boot loop, rsdlite cant recognize the phone. you're right here.
To get RSDLIte to recognize your phone you have to enter boot loader mode. this means press VOL-UP + POWER If nothing helps, try pushing VOL UP before!' you put the battery in (RSDLIte should be running and awaiting a new connection at that time) If you are using Windows 7, try seting RSDLite to "compatibility mode: Windows XP SP3".
i have tested the connection in bootmenu and RSDLITE not able to recognize my phone
any ideas?
Hello
Please somebody help me. My notebook doesn't recognise my DEFY via USB. More details: When I got the phone it worked but after a while not always. Sometimes it connected 5 minutes later but nowadays doesn't work at all. By the power charger it's charging normally.
When it's plugged to the computer, the phone's screen lights up, but doesn't connect or charge. If I tick on/off meanwhile the USB debug, the USB sign shows up but it's still not charging or connecting. (I've already tried all 4 options)
Moreover when I remove the USB cable, the USB signal doesn't disappear until I restart the phone or abort the USB in the application manager.
I've already tried to install or uninstall the driver (Moto Helper) but didn't help.
The main problem is that if I connect the phone to the notebook, the device manager doesn't see it. (I tried different computers, Win XP and Win 7)
I did a factory reset several times but nothing happened.
I think there was an automatic software update and maybe the problem started at this time.
This is my first Android phone and I'm not an expert so I really need your help.
I wanted to install a new ROM but the RSD lite doesn't see the phone neither in Bootloader mode. It says: "Connect USB Data Cable" and when I connect it says: "USB" so recognises something.
I'm trying to fix it for weeks but I can't find to solution.
System version: 34.177.3.MB525.Retail.en.GB
Build no: JOREM_U3_3.4.2_177-3
Win7 x64
Sorry about my English and thank you for your help.
I didn't mean bootmenu tommy, BOOTLOADER MODDE: press VOL-UP + POWER, try pushing VOL UP before! to get RSDLIte to recognize your phone(RSDLIte should be running and awaiting a new connection at that time)
---------- Post added at 09:52 PM ---------- Previous post was at 09:42 PM ----------
Hey poross, I guess that your problem seems like a virus activity or maybe a faulty USB cable. Try another USB cable and another PC (with a good antivirus running, indeed!). Before connecting to the new PC, reset your defy...
I just hope it helps. If not, maybe your defy has a hardware problem...
If you are using windows 7 make sure that you installed good drivers for system x86/x64. I'm using RSD on Windows 7 X64 and I have no problems with it. Check in device manager for some unknown devices after plug phone to USB. If system wont see any new device after plugging it wont be driver problem but something wrong with phone, usb cable or usb port. Even if driver fails system should see the phone like unknown device or something.
MMarv said:
I didn't mean bootmenu tommy, BOOTLOADER MODDE: press VOL-UP + POWER, try pushing VOL UP before! to get RSDLIte to recognize your phone(RSDLIte should be running and awaiting a new connection at that time)
---------- Post added at 09:52 PM ---------- Previous post was at 09:42 PM ----------
Hey poross, I guess that your problem seems like a virus activity or maybe a faulty USB cable. Try another USB cable and another PC (with a good antivirus running, indeed!). Before connecting to the new PC, reset your defy...
I just hope it helps. If not, maybe your defy has a hardware problem...
Click to expand...
Click to collapse
actually,i am in bootloader(versoin 9.10) and rsdlite still not able to detect my phone =..=
but i notice that when i plugged it in,the phone showed "transfer mode USB"
but nothing happened in rsdlite,no info of device properties.....
what the hell.....
To tommy:
Let's make a conclusion:
1-You have the correct drivers but RSDLite doesn't recognize your phone even in the bootloader mode
2-The charger can't charge your battery
3-The portable battery CAN charge it! (So the phone connector has no problem)
So: It is most likely that you've got a faulty usb cable
Thanks for dealing with my problem
Chamelleon: The device manager doesn't see anything while the cable is plugged but the phone detects something -probably the USB power- but doesn't connect at all. It happpens in the bootloader mode as well so detects the USB cable but it seems that the phone doesn't send sign to the computer. I haven't had any problem with USB detection, connection (except this phone) for a long time.
MMarv: You mean there's a virus on the phone? if it's the situation, installing a virusbuster to the phone could solve it? Which one is a good prog?
I tried with 3 different cables and still not working. With the wall plug charger and the car's USB socket are ok but none of them charges from the notebook.
poross said:
Thanks for dealing with my problem
Chamelleon: The device manager doesn't see anything while the cable is plugged but the phone detects something -probably the USB power- but doesn't connect at all. It happpens in the bootloader mode as well so detects the USB cable but it seems that the phone doesn't send sign to the computer. I haven't had any problem with USB detection, connection (except this phone) for a long time.
MMarv: You mean there's a virus on the phone? if it's the situation, installing a virusbuster to the phone could solve it? Which one is a good prog?
Click to expand...
Click to collapse
I mean Virus on your laptop. Hard reset your phone and try another PC with a good anti-virus installed!
So if cable is ok, usb port in pc and phone is ok it must be driver problem. Delete all what appears as Motorola driver including drivers from system32 and then install it again. You can also try to install it on different PC with 32 bit system. Do not install any unknown drivers, just install Motorola Media Link or Motorola Software Update cause if you have this one and some different it can be problem. Or you just have something wrong with system. First try on different pc with drivers from MML or MSU.
Succeeded.
The solution was incredibly simple. It was strange when I did a factory reset (4 times) and rebooted the phone it restored my acccounts, shortcuts, settings. I ticked off two things: settings/Privacy/Back up my data and Automatic restore. Then took out battery then I put it back and began the reset. After it the phone forgot really everything of my details and now the USB is working perfectly.
MMarv said:
To tommy:
Let's make a conclusion:
1-You have the correct drivers but RSDLite doesn't recognize your phone even in the bootloader mode
2-The charger can't charge your battery
3-The portable battery CAN charge it! (So the phone connector has no problem)
So: It is most likely that you've got a faulty usb cable
Click to expand...
Click to collapse
i tried another usb cable,but it still not able to connect.....
poross said:
Succeeded.
The solution was incredibly simple. It was strange when I did a factory reset (4 times) and rebooted the phone it restored my acccounts, shortcuts, settings. I ticked off two things: settings/Privacy/Back up my data and Automatic restore. Then took out battery then I put it back and began the reset. After it the phone forgot really everything of my details and now the USB is working perfectly.
Click to expand...
Click to collapse
not working for me =..=
however,i have 2ndinit installed
and after factory reset,the phone is still rooted and 2ndinit still here
so will it cause any problem?
Hey Tommy,
I nearly bricked my defy, and the battery was low too. RSDite not able to recognize it. It seemed that charger can't charge the battery either. But I was wrong. The charger was actually charging the battery. I removed the back cover with the charger connected and the battery in place. I tested the two outer connectors of the battery with a voltmeter (when the battery is in place, they are slightly exposed). Initially the voltage was about 3 volts and steadily increased... Test it if you can. If it is not charging, I bet that it is a phone connector problem. You should return it and I think they can repair it easily...
Hi Tommy1994
First I'm not an expert, this is my first android phone.
My probelm was (I think) an android error. I made factory reset 4 times but it always restored my details. (It's not a perfect FR). After it I did a bit different FR:
-1. in the normal android/ settings menu/Privacy/Back up my data -thick off. So it won't make any backup
-2. swich off the phone
-3. take the battery out for 30sec then put back
-4. press the volume down and hold it while you press the power on button but hold the volume down for more 4 sec. you will see an android robot with an exclamation mark.
-5. press the volume up and down together that's how you enter to the Recovery menu.
-6. first chose the "Wipe cache partition" (you can move with the volume buttons and select with the power button) -wait till "Cache wipe complete"
-7. then chose the "Wipe data/factory reset" - wait till "Data wipe complete"
-8. after these chose the "Reboot system now"
-9. if your phone doesn't want to start just get the battery out for 30sec and take back.
note: you will lose everything of your personal details, installed apps...
note2: it's my FROYO's (android 2.2.2) menu probably yours is different
Sorry for my English, hope you understand though.
hope this helps
If your are trying to connect on windows vista or 7 I think you must be loged on as admin of the computer. I had same problem but when I used windows XP it worked fine this is for rsd lite
going to try ,i really hope it will help
thx
i have flashed cm7 and still not able to connect it to PC
i am quite sure it is not software problem, maybe it is about the USB cable?
is that possible the USB cable can charge but not able to transfer data?
hi tommy1994 ,
i'm having the same problem as you, when i'm in the bootloader screen the rds lite program don't find my defy...
have you found any solution?
Thank you very much
I own an LG G2, i recently got this phone yesterday from a person on craiglist. Don't worry i didn't pay him i gave him my older phone i dont use anymore. SO This phone is practically stuck in Firmware Update (As i read that post) , i spent about a day and half figuring it out and what happens is that.
I CAN get into recovery its TWRP v2.7.0.0 by Turning off the phone first and then Holding Vol UP, Power, Vol Down at the same time until the LG Logo comes up and then i am still holding them down, and it says Recovery Mode please wait and bam TWRP.
But heres the problem i can't mount my OTG and i can't ADB Sideload. So what do i do from here?? this guy rooted this phone and soft bricked it i think? and he wiped the phone but i also did when i had the chance and wiped it completly via recovery.
The only way i got into "Download Mode" / "Firmware Update" was to take the back cover off and unscrew a few screws on the side and unclip the battery for a few seconds and then plugged it back in and then I held the VOl UP button and plugged my USB into the phone and the other end is in my PC. My phone says "Download Mode please wait" and then prompted with the Firmware Update screen. BUT my pc doesnt detect the phone whatso ever and i've already installed drivers and etc from this forum ( http://forum.xda-developers.com/showthread.php?t=2432476 ) its the 2015 method that i downloaded.
so what do i have to do, i havent tried using different usb cables, the port seems fine to be plugged in since in TWRP it says 84+ so i meant its charging right? help me out guys idk what else to do or flash or anything.
IAmTechFreq said:
I own an LG G2, i recently got this phone yesterday from a person on craiglist. Don't worry i didn't pay him i gave him my older phone i dont use anymore. SO This phone is practically stuck in Firmware Update (As i read that post) , i spent about a day and half figuring it out and what happens is that.
I CAN get into recovery its TWRP v2.7.0.0 by Turning off the phone first and then Holding Vol UP, Power, Vol Down at the same time until the LG Logo comes up and then i am still holding them down, and it says Recovery Mode please wait and bam TWRP.
But heres the problem i can't mount my OTG and i can't ADB Sideload. So what do i do from here?? this guy rooted this phone and soft bricked it i think? and he wiped the phone but i also did when i had the chance and wiped it completly via recovery.
The only way i got into "Download Mode" / "Firmware Update" was to take the back cover off and unscrew a few screws on the side and unclip the battery for a few seconds and then plugged it back in and then I held the VOl UP button and plugged my USB into the phone and the other end is in my PC. My phone says "Download Mode please wait" and then prompted with the Firmware Update screen. BUT my pc doesnt detect the phone whatso ever and i've already installed drivers and etc from this forum ( http://forum.xda-developers.com/showthread.php?t=2432476 ) its the 2015 method that i downloaded.
so what do i have to do, i havent tried using different usb cables, the port seems fine to be plugged in since in TWRP it says 84+ so i meant its charging right? help me out guys idk what else to do or flash or anything.
Click to expand...
Click to collapse
I think the methods leave out that you need to change your phone to com port 41 on device manager > ports in order to be detected. Then you need to unplug it and reconnect to computer when the program shows waiting for device, with the phone in download mode already.
Also, to get to recovery you hold vol down and power, when the LG logo comes up release power and hold it again until the reset screen comes up.
To get to download mode you turn the phone off then hold up while plugging the USB cord in with it connected to pc... This launches download mode.
Sent from my LG-VS980 using XDA Free mobile app
Yoinx said:
I think the methods leave out that you need to change your phone to com port 41 on device manager > ports in order to be detected. Then you need to unplug it and reconnect to computer when the program shows waiting for device, with the phone in download mode already.
Also, to get to recovery you hold vol down and power, when the LG logo comes up release power and hold it again until the reset screen comes up.
To get to download mode you turn the phone off then hold up while plugging the USB cord in with it connected to pc... This launches download mode.
Sent from my LG-VS980 using XDA Free mobile app
Click to expand...
Click to collapse
Well you see man , I cant change anything in Device Manager since my phone isn't being detected. It didn't install drivers fully fully since my phone isnt recognized. Even in TWRP or "Download Mode/ Firmware Update" Nothing happens no drivers installing or anything even but it does boot it up to that point....and its just normal boot up i see the LG logo and my led goes from green to blueish in a smooth transition and it doesnt stop until i turn it off. The method i got into recovery is holding all those buttons down its not a problem for me to get into it. I also have another problem it doesn't seem to want to mount my usb otg by samsung.
what do i do
So i tried the otg route but I can't mount it. I have everything connected and once I go into recovery to mount usb-otg, nothing happens.
I just need some way to get a ROM.zip in my phone
Computer does not recognize my phone.
Stuck at LG logo unless I enter recovery.
Sideload doesnt work.
OTG doesnt work.
I've tried at least 4 different guides with no luck.
Why don't you manually install drivers from online?
ive tried
tzzeri said:
Why don't you manually install drivers from online?
Click to expand...
Click to collapse
ive tried that already and it doesnt list anything from the LG folder.
I realized the phone will say start the adb sideload feature. so, when i put the "abd sideload file.zip" command on my pc i just wait a few minutes and it says daemon not running on port 5037 and then start successfuly and then error :device not found.
it can seem to reognize my device wether its in recovery, or download mode or fastboot mode.
Try again in other pc that has never been conected to an LG Phone before. It can perfectly be a conflict with drivers installed in the OS.
I've tried man
AFter i cleaned the usb port in one of the chats or forums, i waited a day ovbiously without turning on the phone and cleaned the usb port with alchohal and a q tip and i plugged my phone into my computer and my PC detected something but it only says "Unknown Device" everytime no matter what pc i use it says that. nothing else. but before that none of my pcs would detect theirs a phone plugged in at all.
IAmTechFreq said:
AFter i cleaned the usb port in one of the chats or forums, i waited a day ovbiously without turning on the phone and cleaned the usb port with alchohal and a q tip and i plugged my phone into my computer and my PC detected something but it only says "Unknown Device" everytime no matter what pc i use it says that. nothing else. but before that none of my pcs would detect theirs a phone plugged in at all.
Click to expand...
Click to collapse
Might be a problem with the cord
Sent from my Motorola DynaTAC using XDA Free mobile app
tzzeri said:
Might be a problem with the cord
Sent from my Motorola DynaTAC using XDA Free mobile app
Click to expand...
Click to collapse
No there is no problem with your USB cord or port. You need to do following steps.
http://forum.xda-developers.com/showthread.php?t=2432476
https://www.youtube.com/watch?feature=youtu.be&v=g01Pa7cgdSM&app=desktop
Please let me know if you succeed.
All credit goes to #bender_007
Hey everyone,
recently I got a YU Yureka (bought it 2nd hand), and it was all working very well. I installed a custom theme pack and was enjoying the phone for hardly one day. Things started to go wrong when I thought to root my phone. So I plugged my phone into the PC. But the phone wouldn't show. I tried different cable and different ports but couldn't get it to work. It won't even show in the device manager. No android device or No other troubleshoot devices were found in device manager. I tried unplugging and re-plugging while device manager is on screen, and I didn't noticed it refreshing or detecting the device in anyway. I also tried enabling USB debugging and tried to turn it on and off but still no luck. The phone is charging when connected to PC but its not detecting as a device. When I selected USB connection mode in Settings>Storage, it says 'USB is now disconnected'. So I thought I would do a simple restart and see if fixes the problem then came the worst. My phone is now kind of soft bricked. I said that I installed a theme pack before, and I think that was the problem. The theme had replaced my bootlogo so that might have been the problem. So I wiped my device in recovey mode and restarted. Now my phone is not turning on, Its stuck at CYANOGEN screen. The Worse Case Scenario - I can't even flash stock rom cause my phone isn't connecting to PC not even in Fastboot. I'm totally screwed.
Well I don't know if its a hardware issue. and if someone had this issue earlier and solved it, please share your solution kindly..
Thank you
sXhokage said:
Admin Note: This is a special Q&A-formatted thread. Please follow this link to view it in your browser: http://xda.tv/post70563666
Click to expand...
Click to collapse
Fixed. It was a hardware problem. Phone is working perfect now
what is real problem i can't say , but if you want to detect your phone by windows automatically ,
shut down your system , unplug power of your computer from main board / turn off ups > unplug ups from main switch > wait 2 minutes .> now in phone developer options > enable android debugging > restart phone > connect phone to pc with usb cable and now plug your computer power in main switch > start your computer that's all
Install windows media feture pack in the computer
Sent from my YU5510 using Tapatalk
Hello everybody, I own an Xperia XC and a couple of months ago I’ve rooted it and I flashed 34.1.A.1.198 firmware, Advanced Stock Kernel and TWRP-recovery. All worked fine, until two weeks ago it lost suddenly the USB connectivity. I tried different USB-cables on different PC’s but neither the phone, nor the PC’s act in any way. Even in fastboot- or flashmode it doesn’t appear in the device manager of the PC’s. I made for a couple of times factory reset, I even changed the phone’s USB charging port with a new one, but nothing changed. I could load the phone only over a power strip with USB-power-supply. I tried to flash the firmware 34.1.A.1.198 again using flashfire (I made a pre-rooted .zip-file with PRFCreator) but now I get a boot-loop. The phone starts till Sony-Logo and after a few seconds it turns off and boots again. Trying to get in recovery mode has no effect (pressing volume up or down and Power-button).
Has anyone any idea, how can I solve this problem? Is there any possibility to make a hard reset without USB-connection?
man why did mess with your phone when you knew you cant use usb connection???
try this: press all buttons and hold them to turn the phone off then try to get access to twrp(or any recovery on your phone) then use a usb type-c flash memory with your phone to flash another zip and hopefully just bring the phone back to life
Kianush said:
man why did mess with your phone when you knew you cant use usb connection???
try this: press all buttons and hold them to turn the phone off then try to get access to twrp(or any recovery on your phone) then use a usb type-c flash memory with your phone to flash another zip and hopefully just bring the phone back to life
Click to expand...
Click to collapse
Thanks for your ansver Kianush, but it seems the phone can't handle any connected devices at the USB-port. Besides of that, when I try to connect it in flash- or fastboot mode, the LED goes green or respectively blue, but none of my PC's doesen't recognize it as a connected device in any way.
I tested the PC connection with an other Xperia XC (my daughter's), it worked without any problems. It was shown in the dewice manager as an "SOMC Flash Device".
It seems like some USB-kernel drivers are lost (?)
I think an option could be using s1tool, but I don't find something for Xperia XC and I don't know yet where the testpoint is for this phone.
Hello all,
i have big problem with my x compact phone.
I used the amazon music app suddenly the phone was freezed. So i restarted it. After that the phone was in a boot loop. Message:"Your phone is corrupt...".
This wasn´t stopable even with hard reset (power+volume up). So tried my luck with a software repair using xperia companion. Nearly at the end of the process it stopped with the message "failed please try again.." . After that the phone wasn´t able to get in flash mode (blue light). The pc doesn´t recognize it. Windows says usb failure. From time to time the red light is blinking when i connect it to the charger thats all. No other response.
Is there a chance to repair it? Please help me.
If fastboot mode isn't available, your only option is to get the phone in 'service mode':
- turn phone off
- hold <volume down> button
- while holding <volume down> button, connect usb cable to pc and phone (led should turn green).
In this mode you can try to flash the phone with Emma:
https://developer.sony.com/file/download/flash-tool-for-xperia-devices/
or alternatively FlashTool:
http://www.flashtool.net/downloads.php
If you can't get into 'service mode', check on another pc with another usb cable (and make sure you install the usb drivers correctly). If that also doesn't get you into 'service mode' the phone is destined for RMA.
Thank you. But can´t get into service mode. When i try the led blinks red.
I´m not sure if the drivers are correctly installed. When i download them from sony, i installed them as legacy hardware but it have the status "not working".
How can i install them?
I think even without drivers installed the phone should go into service mode if you follow the aforementioned steps (only then it shows up in Windows device manager as an unknown device), so that sounds bad. You should try with another pc and another usb (data)cable.
I don't use Windows myself so I can't help you with driver installation, but I gather if Sony provides drivers it should be an easy 1-click installation. Maybe someone else can chime in on that.
TotalNew said:
Thank you. But can´t get into service mode. When i try the led blinks red.
I´m not sure if the drivers are correctly installed. When i download them from sony, i installed them as legacy hardware but it have the status "not working".
How can i install them?
Click to expand...
Click to collapse
By installing Xperia Companion on your PC or Mac you should have any drivers that might be needed. So if you cannot successfully connect to your computer in any mode, then it seems likely that you'll have to send it in for repair. Edit: But do try another cable first, as was suggested.