Please Help - Desire HD possible hardware issue - Desire HD General

Hi guys, I live in Australia and recently bought a Desire HD from Clove (about 3 months ago). I recently went to listen to music on it via headphones and realised only one ear piece was working, the other had a soft hiss. Tried some other known working headphones and had the same issue.
When I take the head phones out, the audio play back is very muffled and the same hissing noise can be heard, which continues for 3 secs or so when the ringtone or music is finished playing.
I contacted HTC support and was told I had to send to back to HTC support UK. I sent it to them and received it back really quickly. The phone isnt repaired at all, its exactly the same as when I sent it, and there's no repairer report or anything.
I have tried going back to a standard ROM, it doesnt matter which I use, the audio playback is always crap.
Can anyone suggest anything? I have tried applying various audio fixes, with no improvement.
This is my 4th HTC device and the first I have ever had issues with.
Please help!!!!

Did you use headphones when you were on stock ROM when you first got the dhd or had they been working up till recently. Just trying to understand if this was existing problem or a recent development?
Sent from my HTC Desire HD using XDA Premium App

Yeah, I used the headphones alot from day one. It started happening after about 2 months. Really annoying. I think I found another issue as well. If I plug in the headphones and use the FM radio, then select speaker, I just get hissing from the speaker and no fm radio (but yes it does work through the headphones when headphones are selected).

Well I just finished chatting to HTC UK support. I am going to attempt sending it back to them again.
The last attempt at a fix was to reflash the phone.... they obviously flashed it then put it back in the back to send, without testing it. Nice work Regenersis/HTC
Nice way to waste my money.

Related

Help! No sound from speakers

Hi guys,
I have Tmobile HD2 and it's on stock radio 2.08. I flash nrg rom 04/23 6.5.x and everything was working fine. Today I just changed the rom to 4/23 6.5 and now my speaker don't make any sounds. Everything play fine through headphone but not from speaker. I play music, movies, ringtones nothing works. No sounds. I just did task29 and flashed to 2 other different roms and still no sounds. What happened to my phone? Is the speaker gone for good? I only had this phone for a week. Any helps is appreciated.
I've had a similar issue in past phones, where after removing audio jack the phone still thinks it is plugged in and even a hardreset didnt fix it. Try to remove and insert the audio jack rapidly in succession, its worth a try. Good luck.
Regards
Flashmore
Thanks for prompt reply. I tried multiple time with no success.
what other roms have you tried. i am running the energy ROM on my tmobile HD2 without a problem i would try it
moddedx said:
what other roms have you tried. i am running the energy ROM on my tmobile HD2 without a problem i would try it
Click to expand...
Click to collapse
I don't think it's rom related. I try nrg, miri, stock and cell. none works.
I had the same issue. I think thats happen after i use earfone.
Do you solve this problem?
thx
I had the same issue. The easiest way to tell if it is the same issue is to look to see if you have the headset icon in the bar when you dont have any connected. I solved this by (not suggesting you do it unless you are sure) there is a pressure prong on the top of the 3.5 jack. I used a tool to bend it down a little. If you still can I would swap it out for a new one.
i have the same issuse, and i've tried 2 rom until now.
in a call, if i press speaker, i can hear everything.
if i'm using mediaplayer, tcmp, youtube client, i get no sound.
even if i try to change the ringtone, i cannot hear when it plays for demo.
but if i plug in my headphones, everything works prefect, i can hear.
i have no headphones icon in the upper part of the display (so that the phone thinks i didn't get the jack out).
any ideea would be really appreciated.
Hi all,
i bought unbranded/unlocked HD2 on 5-6-2010 and played alots with it - so i didn't really noticed a serious speaker problem.
Within the first week i wondered about the fact that i sometimes couldn't hear the callers voice. I had this effect even when i called somebody. I thought about a software error - so i flashed to the latest german stock ROM.
But it didn't fixed the problem. I was only able to hear somebody, when i used the internal speaker or the headset.
One day i got a call and i "accidentally" pressed the phone speaker a bit harder than usual to my ear and the voice came and left - (ear)speaker defect.
I informed the dealer about this defect and i got a new HD2.
He told me, it would be the ninth HD2 with this particular defect since January 2010.
Please check your speaker for a defective contact - maybe it hits you too.
Good luck,
Stephan
mine was a software problem.
i have elegancia 8.5 now and it works, i can hear youtube, fm radio on the speaker.
the other thing that bothers me is that the sound i hear in a call is too low.
i don't know if it's a radio problem.
ah, btw, i can't use the volume hardware buttons, they are broke from a down fall, and i can't seem to find how to change in a call volume from windows.
I also hat that prob. The funny solution: Audio was set to silent in windows media player. After turning up the volume the problem was gone. I had this problem only one times. Strange thing...
I have the same problem with my hd2 now and still couldnt fix it.I have htc2 for 2-3 months, didnt have this kind of problem, no sound from the phone without earphones.can it be solved with any sound driver or sth like that, I tried hard reset, flashing, orginal rom, downloaded previous working rom, no solution.Appreciate if you could give some advices.thanks
note:happened after half an hour downloading laurentius 26 rom
agesilaus said:
I have the same problem with my hd2 now and still couldnt fix it.I have htc2 for 2-3 months, didnt have this kind of problem, no sound from the phone without earphones.can it be solved with any sound driver or sth like that, I tried hard reset, flashing, orginal rom, downloaded previous working rom, no solution.Appreciate if you could give some advices.thanks
note:happened after half an hour downloading laurentius 26 rom
Click to expand...
Click to collapse
??? help pls ???
My speaker stopped working last night. Had been working fine for the last few weeks.
Haven't installed anything or done anything different in the last few days.
Have only recently got my phone set up as I want it, so I'm loathe to do a factory reset. Read on another forum that HTC are aware of this and that 65% of HD2 owners suffer with is - not sure how true this is though.
If it's a hardware issue, is it easy to replace the speaker? If so, is it easy to order one?
Thanks
SC
I have the same problem! I have try like for ROM already and no solution i even uninstall HSPL to see if anything happened but not luck so far. can any expert or someone who have already solved this problem post a solution or something PLEASE i getting worried or i mean i am already!!
THANKS!
fixed It!! speaker Problem!HD2
well is was pretty simple! all i did was i put speaker volume on muted and with the earphone start to plug in and and out the jack several times while i was playing a video on windows media after that i unplug it and set the speaker volume up and hit play!!! speaker on!!!!
Just had the no sound from speaker problem, I always use my bluetooth motorokr s9-hd headset but i didnt feel like charging it so i used my sony earbuds with the 3.5 jack for the first time and it caused the no sound from speaker issue......I plugged the earbuds back in, played with the volume buttons on the phone and the speaker is back on

Headset icon flashing on/off issue

Hello,
I don't know why but today I woke up and the headset icon on my Desire HD keeps switching on/off every second. This is not only annoying, but it also makes calling impossible, because it keeps switching between monitoring a headset (there is none) and the cell phone's own mic/speakers. Interestingly, if I plug in a headset (such as the one that comes with the phone), the icon keeps flashing. However if I plug in some regular headphones (normal jack plug), it goes into headphones mode (same icon without the microphone) and I can listen to music.
What is the problem? How can I solve it?
Thank you very much!
PS: I'm running Android Revolution 5.1.10 and have ENG S-OFF.
ive got the same problem, i think its dust in your headset port..
I've noticed over the last few days that when I plug in my earphones it shows an icon of a headset, I have to pull the jack out and stick it in again then it shows an icon of earphones. I've only seen this now after upgrading to 2.3.3
It is due to dust in the headset port, clean it using alcohol or just a swab and it should be fine.
Sent from my Desire HD using XDA Premium App
I have the same problem, not solved by cleaning the headset port ...
anyone knows the solution?
I had this problem a few months after buying the phone around 13 months ago, (it was brand new). I tried cleaning it and it disappeared for a while but returned within a day, in the end I had to send it in to HTC to be repaired. They did it for free because it was still under warranty, but I'm not sure if their warranty is 1 or 2 years (I know Nokia's warranty is 2 years, so it's possible for HTC to be the same), depending on when you bought it it might still be under warranty, but it's a pain reverting it back to stock to send it in.
Didn't realise this thread had been bumped because it showed up on the front page of the forum, sorry.
possible solution
neb2567 said:
I have the same problem, not solved by cleaning the headset port ...
anyone knows the solution?
Click to expand...
Click to collapse
i heard about replacing the earphone jack would work idk i haven't try it
I had the same problem.
After switching the headset-jack, it works perfectly.
I recommend to use your warranty and send your DHD to HTC.
They will take care of it.

[Q] Bluetooth antenna problem ?

Hello everyone,
I wanna ask you if you had any problems with your X5 bluetooth coverage? I'm using an A2DP stereo headphone and it work well if I'm not touching the device. However if I touch the top of the device covering the top 1 inch or so inside my palm, it stops playing. Even worse, when I put my phone in my jean's pocket, I can't listen to my music continuously. The sound keeps getting broken when I walk.
The thing is if I leave the phone on a desk or something I can walk away from it about 15 feet or so without braking the sound.
So, what I want to ask is whether or not this is a regular antenna related issue with X5s or is something wrong with my device?
Best regards ..
Which headset are you using? And which ROM? I had this Plantronics BackBeat 903+ bought especially for this phone due the fact that stock ROM doesn't support phones mic while using headphones. Inside music quality was great and I could listen to the music from long distance and in different rooms. But outside it cut music all the time making itself useless piece of trash; I needed it to work on my way to work where I go by bicycle. Then I bought SonyEricssons mv600 and it works like a charm with stock ROM! On void it was bit more twitchy, but still acceptable (cuts only once or twice during 20 min trip). So the problem might be in your headset, not the phone.
Sent from my Huawei u8800 using XDA Premium App
Thanks for the info _Vk,
I'm still using the stock ROM. I have the device less than a week and after seeing the bluetooth performance I've decided to wait till I hear from a few of you guys before flashing anything else -just in case i need to replace it if it is due to a hardware problem rather than a general thing-.
I've tried with two different headsets actually, one "bluezen bsh-25", a cheap headset but somehow beats my other headset, "samsung SBH-500" both have the same issues with my X5 and both work really fine with my computer and my old SE Xperia X1.
So any thoughts?
So I take it I'm just about the only one with this particular problem ? I've even installed dzo's Oxygen port ROM but its still the same. I hate to send my device to service since with my luck, it will take a month for me to see my phone ever again.
You're definitely not the only one with Bluetooth performance issues, it's just that not many users are actually using Bluetooth.
The Bluetooth performance has been the same (****) on all Roms that I've tried (and I've tried 90% of them)...The only one that seems to have improved a little is the very latest Oxygen version, but insignificant improvement compared to stock...I honestly believe that BT in this phone is **** and no matter what you do, it's not going to improve.
Well, cheers then. I'll still love my phone even with its bluetooth going to the dark side when I put it in my pocket

Phone strangely switches between front and rear speaker.. why?

I received my device a couple of days back and today I encountered a very weird problem. Sometime phones uses the front speaker and sometimes it uses the rear loud speaker. I got a call, received it and turned the speaker on..the other person on call couldn't hear my voice but I could listen to hers. The a minute later the phone was playing everything from the front speaker rather the than rear. Be it audio songs, videos song anything. When I was pressing the volume rocker, there was no sound coming from any speaker. Finally, I restarted the phone and it's back to normal. What went wrong, any idea? As this might happen again.:s
My phone's condition: Totally stock. No root. No ROM. No kernel change. All stock. Running 4.2.2
Guess I was suppose to post it in Q&A forum. If so, mods, please move it there.
BigDig said:
What is wrong is....that there's no front speaker on that phone
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
The EAR PIECE that 'can' be called a Front Speaker (as inside the earpiece is a speaker), which goes without saying.
-----------------------
Anyhow, back to the topic.. Has anyone encountered this issue on his/her device?
Seeing responses like the above quoted comment, I might add my phone rattles, but I don't find it an issue. As long as such things aren't affecting the usability of the device, I am completely OK with it. But 2 problems have really bothered me. One is well known, the camera can't focus at all and second is the subject of this thread. So, I really want to inquire if anyone came across this earpiece/speaker problem that I faced and how it was fixed, permanently.
RMA that sucker. Hardware fault.
Sent from my Nexus4™
^lol
I had a similar problem.
I would play music from the back but eventually it would play music in the earpiece. I forgot what I did prior, but it had to do with using a modified google play version.
I just re-flashed the rom and it worked fine after that.
intekmdma said:
I had a similar problem.
I would play music from the back but eventually it would play music in the earpiece. I forgot what I did prior, but it had to do with using a modified google play version.
I just re-flashed the rom and it worked fine after that.
Click to expand...
Click to collapse
Alright, thanks for the response.
I am playing music from the built in Music Player. And I am totally stock. Although it didn't happen again but I was hoping if I could know what to do (besides restarting) when it happens the next time.

[Q] Noise when using headphones

When I bought the device 2,5 months ago I had no issues at all, but a few weeks ago I started noticing a lot of white noise when listening to music through the headphone jack on my Note 4, especially the right headphone. I have the feeling the issue started when I updated to NK4, but I'm not sure, so I don't want to downgrade just yet, since I have a lot of app data and it's quite a hassle to make a back up.
I was wondering if anyone else experiences this issue. I know it's present on some Nexus 5 and LG G3 devices as well. I have taken it to the Samsung store and they tried with their headphones as well and the issue persists. It gets even worse when I'm in the car using an aux cable to my car radio. Every time I accelerate or decelerate I hear a howling noise. Also when I'm just using the phone, not listening to any audio at all, all system sounds and notification sounds turned off, I often hear a clicking sound. At first I thought the back cover was a bit loose and made this sound, but it's actually coming from the speaker.
The issue is present in several apps: Youtube, TuneIn, MP3 Player and Google Play Music.
Is there anyone else who experiences such issues, because I'd rather not bring my phone in for repairs, as here in Holland that might take 2 to 6 weeks? And does anyone know if it is a software or a hardware issue, if anyone has found that downgrading might be a fix, I'd be happy to try that.

Categories

Resources