This version of the device cannot be updated. - Galaxy S II General

Everything was fine until I updated to KE2 via Kies. Now whenever I connect my phone to Kies I get this message:
This version of the device cannot be updated.
Current firmware version: PDA:KE2 / PHONE:KDJ / CSC:KD1 (XEU)
I have an unbranded, UK Samsung Galaxy S II from buymobilephones.net. I have not rooted or installed any custom ROMs.
I'm using the latest UK version of Kies.
Any idea what the problem is here? I've uninstalled and reinstalled the USB drivers and Kies several times. I was not getting this message a few days ago.

Kies is probably confused because they rolled back and removed the KE2 update from the servers so as far as kies is concerned you are using a rom version that doesn't exist yet. I imagine once they release KE3 in the next couple of days Kies will return to normal.

MrYiff said:
Kies is probably confused because they rolled back and removed the KE2 update from the servers so as far as kies is concerned you are using a rom version that doesn't exist yet. I imagine once they release KE3 in the next couple of days Kies will return to normal.
Click to expand...
Click to collapse
Ah, makes sense. Thanks for the reply.

Kies says this device cannot be updated = their is NO UPDATE for this device you are already running the latest firmware .
KE2 is the last update so their is no update for your phone .
jje

Not always as simple as that, when kies says "your device cannot be updated" its can be because it doesn't recognise your software version, this can happen when its been pulled from samsungs severs, you have flashed firmware that doesn't match you're csc or you're running a custom rom. Normally when you're running the current official firmware it will show you both your firmware and samsungs as the most recent. If samsung have pulled the latest update it will say you device can not be updated insted of saying you're on the latest version, we will just have to wait for a new update.
Sent from my GT-I9100 using XDA App

Yes thats true but in the users post he showed the latest firmware installed .
Plus i have already had one user posting today that i was wrong when i said much as you just said and with PC Hardware IF etc that do not match what's on the server .
About time Samsung gave Kies to a grown up developer anyway .
jje

JJEgan said:
Yes thats true but in the users post he showed the latest firmware installed .
Plus i have already had one user posting today that i was wrong when i said much as you just said and with PC Hardware IF etc that do not match what's on the server .
About time Samsung gave Kies to a grown up developer anyway .
jje
Click to expand...
Click to collapse
My post was because you replied to someone stating that they would no longer be able to update their phone ever again. That is simply not true.

Related

Official Froyo question

The Samsung firmware website has only leaked versions of Froyo for now, will they be getting the "official" froyo fw once Samsung releases the official version in September?
Not sure what you mean, but any pre-releases will probably need to be wiped.
At the moment, there are very few good reasons to be using the Froyo prereleases anyway. They were probably only leaked because people got annoyed of the claims that Samsung was sitting on their arses doing nothing.
Sorry I wasn't being clear. What i meant was: Will the internet get the official froyo firmware once Samsung releases it?
I'm asking this because where I am I cannot update to froyo OTA so I will need to flash it.
Yes you will. The xda community will have it before it goes ota
i dont think galaxy s has an option of OTA updates. u probably need KIES to update firmware.
aasifl said:
i dont think galaxy s has an option of OTA updates. u probably need KIES to update firmware.
Click to expand...
Click to collapse
I checked with the Samsung guys here in Dubai and they flat out denied that the SGS will get Froyo OTA or through KIES. So I'll have to flash anyways
fakekullu said:
I checked with the Samsung guys here in Dubai and they flat out denied that the SGS will get Froyo OTA or through KIES. So I'll have to flash anyways
Click to expand...
Click to collapse
I don't think this can be true or makes any sense. OTA agree but update via Kies why not? I recently updated to XF5 via kies in Dubai and hope the froyo update also to happen via kies.
This is not an android market to worry about any copyright issues for them to stop releasing it here. Once they host in samsung I think it will appear via Kies.
fakekullu said:
I checked with the Samsung guys here in Dubai and they flat out denied that the SGS will get Froyo OTA or through KIES. So I'll have to flash anyways
Click to expand...
Click to collapse
If not OTA or Kies, what method then?
borchgrevink said:
If not OTA or Kies, what method then?
Click to expand...
Click to collapse
ODIN is what you will have to flash with.
aasifl said:
i dont think galaxy s has an option of OTA updates. u probably need KIES to update firmware.
Click to expand...
Click to collapse
With only the slightest difference in hardware from the international version, someone I know here in Korea got an OTA upgrade (he has MBP and hasn't even bothered to load Kies). I think the carrier here is their closest partner and that might have something to do with it. Not sure.
fakekullu said:
The Samsung firmware website has only leaked versions of Froyo for now, will they be getting the "official" froyo fw once Samsung releases the official version in September?
Click to expand...
Click to collapse
it'll be OTA for cell providers that offers that service
or via KIES
we in America got already JH2, with GPS fix and lag fix
it came out via KIES
http://forum.xda-developers.com/showthread.php?t=755063&page=2
sany said:
I don't think this can be true or makes any sense. OTA agree but update via Kies why not? I recently updated to XF5 via kies in Dubai and hope the froyo update also to happen via kies.
This is not an android market to worry about any copyright issues for them to stop releasing it here. Once they host in samsung I think it will appear via Kies.
Click to expand...
Click to collapse
Update through Kies in Dubai, that's good to know. Btw, does the XF5 have the android market app? You see that's the major reason I flashed to JG1 (Euro) rom.
On the other hand, if Samsung does release Froyo (through Kies) in Dubai, will there be a market app for it? I wonder.
fakekullu said:
Update through Kies in Dubai, that's good to know. Btw, does the XF5 have the android market app? You see that's the major reason I flashed to JG1 (Euro) rom.
On the other hand, if Samsung does release Froyo (through Kies) in Dubai, will there be a market app for it? I wonder.
Click to expand...
Click to collapse
Hi fakeullu, I have now realised that the update will be pushed to your kies based on what region ROM you already have in your mobile. So in that what you said and feared was right.
Even I had a SingTel (singapore) based SGS so the update that was pushed via Kies for me was again a singapore based one. I still had the SingTel based screens.
This is the same even for the locally purchased SGS in Dubai. You will get a Middle East based ROM, having said that there are multiple versions for a single region. For example, Middle East has some 3-4 different versions of FW. and good news is that some will have Market access. (you can refer to a thread called 'Samsung secret codes). These regions are identified based on a three letter alphabetical code like xsg for singapore and xfg for middle east.
In another thread on getting android market access - somebody was suggesting a technique to get access to android market and it worked for locally purchased device. Search for that thread.
I did the same and retained a singapore version while I removed successfully the SingTel customised contents out.
Dubai people flashed it to XFG and gained market access. So the next time you connect through Kies it will only push you a version that is compatible with XFG (the one that has market access).
I am sure this helps. You don't have to necessarily go for rooting and flashing a different regions ROM as the method I mentioned above is safe and without rooting and maintaining your warranty.
Cheers
sany said:
Hi fakeullu, I have now realised that the update will be pushed to your kies based on what region ROM you already have in your mobile. So in that what you said and feared was right.
Even I had a SingTel (singapore) based SGS so the update that was pushed via Kies for me was again a singapore based one. I still had the SingTel based screens.
This is the same even for the locally purchased SGS in Dubai. You will get a Middle East based ROM, having said that there are multiple versions for a single region. For example, Middle East has some 3-4 different versions of FW. and good news is that some will have Market access. (you can refer to a thread called 'Samsung secret codes). These regions are identified based on a three letter alphabetical code like xsg for singapore and xfg for middle east.
In another thread on getting android market access - somebody was suggesting a technique to get access to android market and it worked for locally purchased device. Search for that thread.
I did the same and retained a singapore version while I removed successfully the SingTel customised contents out.
Dubai people flashed it to XFG and gained market access. So the next time you connect through Kies it will only push you a version that is compatible with XFG (the one that has market access).
I am sure this helps. You don't have to necessarily go for rooting and flashing a different regions ROM as the method I mentioned above is safe and without rooting and maintaining your warranty.
Cheers
Click to expand...
Click to collapse
Thanks for the comprehensive answer Sany. I've flashed to JG1 (Euro rom), so technically I should receive a euro update through kies even though I'm in Dubai?
Thats correct
Well sany, I did try updating through kies but it said no upgrade was available. Just like I thought. Anyways, I'm happy with flashing when Froyo roms (official) are released on Samsung firmwares website.

Can't update to 2.2 due "Device Version Cannot Be Updated" message

--------------------------------------------------------------------------------
Hi
I have am in the UK and have a UK unbranded and stock SIMFREE SGS. I'm just tring to install Froyo but keep getting the message "The device's version cannot be updated."
I applied RyanZA's One Click Lag Fix a while ago which worked fine and more recently tried updating the registry hack a couple of weeks ago.
Currently the latest Kies xxxx100 says:
Current Version: PDA:JM2 / PHONE:JM1 / CSC:JM1
I never managed to complete the hack despite adjusting the PC's registry initially to the Scandi version.
My registry editor reads -
Product Code: GT-I9000HKDXEU
Software Revision: I9000XWJM2/I9000XEEJM1/I9000XXJM1/I9000XWJM2
HIDSWVER: I9000XWJM2/I9000XEEJM1/I9000XXJM1/I9000XWJM2
I believe I uninstalled all the OCLF tools and then uninstalled the OCLF program itself.
Am I missing something?
Any suggestions?
Thanks in advance. (also posted on Android Forums)
Got the same problem... yesterday used dakine method [ sorry can't give link i'm new user >< ] , and today Kies updated but can't update Phone... The reason i think is PDA JM2 version cause PHONE got JM1 and CSC too..
I had same message before i updated Kies to latest version.. after that i got back standart "latest fw version" message
Everytime i had this "cannot update" message.. there was kies update
My script checking firmware stopped working as well. That's because Samsung changed their protocol. That way applications using old protocol can not see updates. You need to have the newest Kies (assuming it's available in your country).
You need to have the newest Kies (assuming it's available in your country).
Click to expand...
Click to collapse
Mine is the latest Kies update as mentioned previously
Currently the latest Kies xxxx100 says....
Click to expand...
Click to collapse
I'm pretty convinced it was the reg hack that never actually worked at play. Can I change it back to my original UK simfree settings as this would be an odler version of firmware than on the phone? If so, what are the settings, as I was originally on JF3?
firefox73 said:
[/url] You need to have the newest Kies (assuming it's available in your country).
Click to expand...
Click to collapse
Mine is the latest Kies update as mentioned previously "Currently the latest Kies xxxx100 says...."
I'm pretty convinced it was the reg hack that never actually worked at play. Can I change it back to my original UK simfree settings as this would be an odler version of firmware than on the phone? If so, what are the settings, as I was originally on JF3?[/QUOTE]I don't think reg hack survives Kies restart... In case it does, just close Kies, remove all entries in HKEY_CURRENT_USER/Software/Samsung/Kies/DeviceDB/ and start Kies again.
I had the same issue coz my CSC was TMU despite my PC being I9000HDKXEU.
The only branding on my phone was the CSC as it was the first batch from T-Mobile. After a quick downgrade of Kies and a req hack I got the update.
I updated Kies again and now it shows I have the latest update So all updates from now on will not require the hack.
Happy Days
Agreed. To follow up, did the downgrade and reinstalled older Kies. Changed the registry settings and let Kies do its stuff. About 30 mins later, Froyo successfully installed.
Thanks for help guys.
mine says cannot be updated. i've never had any reg hack (and i don't want any) a my fw is JM8. should i downgrade to JM1? my product code is GT-I9000HKDXEZ
I downgraded to official jm1 and was then able to upgrade via kies.
Sent from my GT-I9000 using XDA App
DAMN...... Just tried to update the phone is not responding.
Kies downloaded the update and started to do the Upgrade.
It got about 5% (looking at the bar) into the update when it froze... The phone switched off, the bars not moved and it's been like that for the past 30mins.
HELPPPP.
aciduzzo said:
I downgraded to official jm1 and was then able to upgrade via kies.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
How can I downgrade to official jm1?
Your CSC Don't Support Upgarde - Change your CSC
Hint " Search XDA"
Use odin and flash 2.2.1 js5 availiable in forum
Sent from my GT-I9000 using XDA App

Kies update available ... ..

Currently updating my kies ... really hoping to see a gingerbread update available after the update . .. so fingers crossed 51457kb kies update size (ver 2.0.0.11032_12 )
Keep us updated!
bummer ... ... ..
No firmware update available .. ... come on samsung, even the kies is updated now
You wont get an update before 2.3 is released that version of Kies is not new .
jje
hi iam having trouble updating kies. i get most of the way through then it decides to say my internet is down? i know it isnt because i was on msn messenger and i wasnt logged out.
anybody else having this issue?
4th thead about this in the last 2 days
Sent from my GT-I9000M
gazza1988 said:
hi iam having trouble updating kies. i get most of the way through then it decides to say my internet is down? i know it isnt because i was on msn messenger and i wasnt logged out.
anybody else having this issue?
Click to expand...
Click to collapse
You are not alone I have been facing the same problem with updating kies.
Mine reports the update, downloads it 100% but download bar still reportsas 40% & then says internet connection lost want to retry?
I say yes! does the same looping over & over again. I have downloaded over 3-4 gb in name of kies update but it has never updated.
The most messed up program I have ever used is Kies, seems some dumb guys are developing this who do not even understand how computer works.
The solution would be not to update instead download the new version> uninstall the old version & install the newer version.
The screenshot shows it already has downloaded twice the amount of data what the update size is.
sgsI9003 said:
You are not alone I have been facing the same problem with updating kies.
Mine reports the update, downloads it 100% but download bar still reportsas 40% & then says internet connection lost want to retry?
I say yes! does the same looping over & over again. I have downloaded over 3-4 gb in name of kies update but it has never updated.
The most messed up program I have ever used is Kies, seems some dumb guys are developing this who do not even understand how computer works.
The solution would be not to update instead download the new version> uninstall the old version & install the newer version.
The screenshot shows it already has downloaded twice the amount of data what the update size is.
Click to expand...
Click to collapse
Even i faced the same problem, Down the kies from support page and update it. Its the best method
I am in India & Indian samsung site still has old version on their site, can you post the link to the latest version.
sgsI9003 said:
I am in India & Indian samsung site still has old version on their site, can you post the link to the latest version.
Click to expand...
Click to collapse
Samsung India Page is very worst, Very late update.
Here is the link: Right Click and Save Target As
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=3667700&CDCttType=SW&ModelType=N&ModelName=GT-I9000&VPath=SW/201103/20110321192620273/Kies_2.0.0.11033_25.exe
Hey even I am from India is there a update for 2.3 with or without kies
Sent from my GT-I9000 using XDA Premium App
lvvine
This seems to be a higher version than what kies is officially reporting as update v2.0.0.11032_12
The link you provided is downloading Kies_2.0.0.11033_25
Is it ok to install with I9003, hope nothing goes wrong further as i am already fed up with this stupid software.
Uninstalled the older version & reinstalled the new version all seems to be working till now, its reporting me a new Firmware update & I will try updating it too but I hope it doesn't loop again & again as it was doing last time.
_12 is actually newer than _25. _25-January build. _12=February build.
Tehpriest said:
_12 is actually newer than _25. _25-January build. _12=February build.
Click to expand...
Click to collapse
Though I don't understand the logic of numbering If its so where can I download the latest v2.0.0.11032_12 build?
I wish samsung thinks about giving some steam lined info on these updates.
sgsI9003 said:
lvvine
This seems to be a higher version than what kies is officially reporting as update v2.0.0.11032_12
The link you provided is downloading Kies_2.0.0.11033_25
Is it ok to install with I9003, hope nothing goes wrong further as i am already fed up with this stupid software.
Click to expand...
Click to collapse
Again its updated to newer version, No problem go ahead and install the version. I myself using with i9000 & my younger brother 9003 works perfect.
Here i get 32_12 as new version - update date from today (2011-03-28).
I was having the same problem with kies saying it had lost connection so i turned off my kaspersky internet security and then install the kies update

Kies 2.0: "This device's version cannot be updated"

I bought my Galaxy SL from Egypt; however, I've lost my original ROM. I've tried both I9003JPKD1 and I9003JPKE1 (Both are Arabic), yet kies still complains it can't update the version. I've problems with these 2 ROMs. The perfromance is sluggish and the camera hangs a lot. I need to use Kies to update to the original firmware my phone came with. Is there anyway to do this?
Kies wont update the version as Samsung has not officially released any for this phone.
you will need to flash other ROM using the Odin and all info about that is already available just check the flashing guide and be careful as you might loose your warranty.
amrhesham said:
I bought my Galaxy SL from Egypt; however, I've lost my original ROM. I've tried both I9003JPKD1 and I9003JPKE1 (Both are Arabic), yet kies still complains it can't update the version. I've problems with these 2 ROMs. The perfromance is sluggish and the camera hangs a lot. I need to use Kies to update to the original firmware my phone came with. Is there anyway to do this?
Click to expand...
Click to collapse
Kies detect your location and your fw release version, i tried matching the fw and my pc region but still no luck.
braveBuddy said:
Kies wont update the version as Samsung has not officially released any for this phone.
you will need to flash other ROM using the Odin and all info about that is already available just check the flashing guide and be careful as you might loose your warranty.
Click to expand...
Click to collapse
Yes, I flashed the only 2 Arabic firmwares available on samfirmware using Odin; however, it seems both of them were signed in KSA and not Egypt. Where can I find an Egyptian ROM?
I have the same problem here

KJ4/KJ4/KJ4 to KK9/KK5/KK9 upgrade available on Kies (for Germany sourced phones)

I haven't found this mentioned elsewhere on the forum but this afternoon I was notified of a KJ4/KJ4/KJ4(DBT) to KK9/KK5/KK9(DBT) upgrade by Kies.
(I'm posting here because it is not a "ROM Development" post.)
Based on feedback in the thread I believe the update only applies to phones sourced from Germany, such as those supplied by amazon.de. There will be a (DBT) suffix after the KK4 bit
I'm afraid I can't answer questions about the contents of the update or provide any technical advice about installation. I don't have the answers. I'm just bringing the availability of the update to people's attention. Hopefully, if you do have questions, someone with more knowledge of these things will chime in. This is my first Samsung phone and I've never been through the Kies update procedure before.
FWIW I'm doing a full Titanium Backup of everything and also a backup in Kies. I have not yet applied the update. I did try to do a Nandroid backup, but without installing CWM the option to backup is not available, and apart from rooting with Zerglings I do not want to mess with the phone beyond that.
Thanks, updated my EU Note to 2.3.6 and KK9 from 2.3.5 and KJ4.
P.S. lost root. Going to do a factory reset, root and reinstall my apps with titanium backup.
P.P.S. re-rooted the Note using Easy Rooting Toolkit, can't install CWM yet since there is not a version for KK9 yet.
When I connect to Kies I'm getting this:
Why does Kies say: Your device does not support software upgrading via Kies?
My note is stock
this is my 1st Android phone, do I need to backup before update if it's available from system update? Thanks
System update on the phone did not find any new update for me.
You need to connect the Note to Kies and a pop up box should come up to let you know there is an update, the whole process was around 15 mins in my case.
I think Kies will auto backup your phone before install the new update, and all your apps and files should be there when the update is done as this update does not wipe your device.
Just did the update, it shows now 2.3.6 . Le't see the improvements
Steelduines said:
When I connect to Kies I'm getting this:
Why does Kies say: Your device does not support software upgrading via Kies?
My note is stock
Click to expand...
Click to collapse
Have you changed your product code to something other than it came stock? (i.e. have you changed CSC manually).
If you have - you will need to change it back to the original one and then Kies will let you update.
Let us know improvement you've noticed so far...
My phone is on PDA:KK2 / PHONE:KK1 / CSC:KK2 (TTT) and won't update...
clubtech said:
Have you changed your product code to something other than it came stock? (i.e. have you changed CSC manually).
If you have - you will need to change it back to the original one and then Kies will let you update.
Click to expand...
Click to collapse
Nope I didn't change anything on my Note it's completely stock....
Edit:
N7000XXKJ4
CSC:OXAKJ4
My upgrade is complete. I didn't time it but it seemed to proceed very slowly - I can't imagine what it was doing that could take so long - and then timed out part way through the process. I restarted from the beginning and it all went through OK, but again very slowly.
I could not get Kies to backup my data prior to the upgrade as it kept giving an error. I don't know whether that was anything to do with having rooted the phone, so I unrooted as a precaution and decided just to get on with the upgrade.
I didn't unroot, but normally, i lose root after flashing.
After that rooted with the simple zergRush method, working like a charm.
What version of kies were you using
I am not getting the update.
I get what I've attached in Kies 2.1.0.11095_121.
I bought my Note from Negrielectronics, I think it's Polish, but I've left it stock.
Think its country specific?
I am not sure if it's country specific.
Can anybody who has received the update say whether or not it makes the UI less laggy?
Steelduines said:
When I connect to Kies I'm getting this:
Why does Kies say: Your device does not support software upgrading via Kies?
My note is stock
Click to expand...
Click to collapse
I have the same problem the other day when I tried it with mine.....
Is yours Polish Version? Mine is, and I got it from handtec....
Will try it again soon, and if it doesn't work...I will have to make a complaint to handtec!!!
virtuatony said:
I am not getting the update.
I get what I've attached in Kies 2.1.0.11095_121.
I bought my Note from Negrielectronics, I think it's Polish, but I've left it stock.
Click to expand...
Click to collapse
I dont know if it's about the country where you are. I've read in the one development forum thread that you might have to do a factory reset. Many people reply that it worked for them...
rdosti said:
What version of kies were you using
Click to expand...
Click to collapse
Kies 2.1.0.11095_121.
I don't know how Samsung has all this organised, but my Note is a European model from amazon.de and I am running Kies from within the UK.
My Note was on KJ4/4/4. If your Note is on some other ROM version at the moment then I doubt very much that you will get the update to KK9/5/9.
I did not have to perform a factory wipe before or after the upgrade. As far as I can tell everything is intact but now I am on 2.3.6 instead of 2.3.5.
hmm, kies is still telling me KJ4 is the latest. polish version here.
stock rom untouched,
PDA: KJ4 PHONE: KJ4 CSC: KJ3 (PLS)

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