[Q] Screen dead/Flash - Palm Treo Pro

After doing a hard reset on my perfectly-functioning Pro the other day, the screen and buttons have now stopped working. My question is two-fold:
1. What the heck is going on?
The phone worked fine until I did the hard reset. Now, when I do a hard reset, everything appears to work correctly through the screen-alignment. The screen responds properly at that stage. Immediately afterward, the normal Today screen pops up for a split second. After that, the "Treo Customization" screen comes up, and that's where it all goes to hell. After the "Treo Customization" runs its course, the phone says "tap screen to reset." After tapping the screen, the phone responds and resets itself.
After that, a blank today screen appears. The tool bar on top is there and the background is there, but that's it. The screen and buttons are unresponsive except to brighten the screen after it periodically dims. Several other functions continue to work. I can activate wifi via the side button. The top button turns off the screen. Strangely enough, the QWERTY keyboard is completely unresponsive, except that the search button works (alt button and magnifying glass).
Does this sound like a hardware problem? Could it be fixed with a flash and new rom?
2. I tried to flash the phone and install a new rom to see if that would help, but I was unsuccessful for the following reasons: 1) When I run PANTHER_CDMA_HSPL_V101, the bootloader screen appears, but immediately upon that occurring, my sync connection disappears, so I can't proceed through my computer. 2) I can't run the manual flash program (SSPL-Manual-PantherCDMA) because I have no functioning controls on the phone itself.
Any ideas? Is there any way to achieve a flash on an unresponsive phone, or should I start shopping?
Thanks!
Mark Pemberton

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