Database Users

Double Contacts Problem

OK well I am using PocketCM as my contact manager. I have to entries for EACH one of my contacts, and NO one of them is not the SIM card contac, i have sim card contacts disabled. In MS Outlook i HAD to of each contact, so i deleted all of the duplicates and synced. I still have duplicate contacts. So i deleted pim.vol and resynced and it gave me 4 of each contact!!! I didnt understand. SO i put back the original pim.vol and I am stumped because I still have duplicate contacts. Is there any way to fix this?

the contacts on your phone and outlook were probably not exactly identical
this is quite long-winded but is simple and should work:
-Used NS contacts to backup all your contacts on your pocket pc
-Backup your outlook user folder/s
-delete all your contacts, on outlook and pocket pc
-check the ns contacts backup file on pc (you'll have to install the NS Contacts (different to NS contacts Backup-the pocket PC program) program on PC)
-After checking for and deleting duplicates, save the backup file
-Use this file to restore your contacts on pocket pc, once your satisfied, sync with oulook and you'll have the contacts on outlook also
remember to check which of the duplicate contacts you delete, some may have missing details etc.
NS Contacts Backup (Pocket PC) and NS Contacts voth available from:
http://www.nyxbull.net/

Oouch
Bugger that for a lark !
Guess this is a strong reason for not using it. Anything that messes with synchronisation is to be well avoided.
I actually synced a clean phone (ie just burned new rom) with my Outlook contacts and hit this problem.

Humble pie
After a stopping and starting the prog my double contacts disapeared, and I have since had a look at it and I must say I quite like it !

aameerp said:
-delete all your contacts, on outlook and pocket pc
Click to expand...
Click to collapse
Just wondering how you do this on your pocket pc, without having to delete each one by hand.
I've just sorted my contacts list on the pc and don't want to have to do it again so don't want to sync the phone with the pc till after I've deleted the triplicate entries... deleting each one by hand is kinda tedious seeing as my 100+ phone numbers have been duplicated twice.

there's a way to sync the phone contacts with outlook, if you have doubles most likely you can simply highlight all the duplicates at once and hit delete. this method you'll have to sort by modify date on outlook, cause your old contacts will be dated before the duplicates (which is probably all added later) so just look for later added contacts and be gone! =)

right I did the deleting the contacts the long way on the pocket pc. They've all now gone and I deleted all the contacts in the sim manager.
sorted all the ones I want in my outlook.
Synched the phone.
.... and now I've only got 2 contacts in my phone...
anyone any ideas what i'm doing wrong. Think it might be to do with my set up with my synching, but i'm having trouble finding how to solve that.

Synching Contacts

Has anyone else had problems lately synching their contacts? I wiped my phone the other day to load JFv1.41 and I backed up my contacts using MyBackup (from the Market.)
When I re-synched with google I got my contacts back but I noticed that none of them had images. I restored using MyBackup (it said it would overwrite any existing data.)
That was 3 days ago. After it synched the first time I had duplicate contacts on my phone so I removed the dupes. When I went to sync again it said syncing was having problems and I should try again. That was on the 25th and it hasn't synced since. I remember it saying there were too may deletions made (77 I think.)
Just now, I logged into gmail on the web and I had 8 contacts! (I have 107 on my phone.)
Not sure where to go next with this. Should I re-back up my contacts, re-associate my phone with my google account (with an empty contact list) restore the backup and re-sync?

sorry no issue here, mine sync up fine after the new JFv1.41

It was definitely due to the MyBackup program. Apparently they say to not use google sync and restore from their program (so what's the point?)
I removed all contacts on the phone, all contacts in gmail.com then restored from their backup. My contacts wound up in gmail but I still get the error in data synchronization!
I'll have to make some changes and try to force it again.
So, basically, dont use MyBackup to backup your contacts.
Also found this thread elsewhere:
http://androidcommunity.com/forums/...eriencing-problems-with-red-exclamation-7825/
I'll probably have to wipe the phone and re-sign up with google to really fix it. Uhg.

nolageek said:
It was definitely due to the MyBackup program. Apparently they say to not use google sync and restore from their program (so what's the point?)
I removed all contacts on the phone, all contacts in gmail.com then restored from their backup. My contacts wound up in gmail but I still get the error in data synchronization!
I'll have to make some changes and try to force it again.
So, basically, dont use MyBackup to backup your contacts.
Also found this thread elsewhere:
http://androidcommunity.com/forums/...eriencing-problems-with-red-exclamation-7825/
I'll probably have to wipe the phone and re-sign up with google to really fix it. Uhg.
Click to expand...
Click to collapse
correction dont restore your contacts, backing up is fine, especially if you want to switch gmail accounts

One should only use MyBackup to backup contacts if one isn't using a Google account. Otherwise, just use the built-in contact sync.
If you made the mistake, as I once did, of trying to use both then you just need to clear the contacts out of your G1 by dumping the data (http://androidcommunity.com/forums/f12/delete-limit-exceeded-10275/) -- not deleting them, as those deletes may then sync to your Gmail and delete the contacts there. Then you can just re-sync.
If they've gotten cleared out of Gmail then you're hosed.

ActiveSync and Google messed up my contacts

I have set ActiveSync (Exchange) to sync with my GMail account, and I'm positive I've ticked only the mail checkbox. Today, all out of sudden, it synced contacts too, so now I have a bunch of unwanted contacts, both on my GMail account, and on my phone, not to mention that contact pictures are messed too.
On Manila ActiveSync settings page, contacts checkbox is off but disabled (greyed out). On WM ActiveSync settings, contacts under Exchange are turned on.
This is not the first time it has happened to me. First time I thought it was my fault, but now I'm sure it's not. Has anyone had a similar problem, and knows the solution? The bug is really annoying.

Well, I didn' have the exact situtaion but something similar.... I use MS Myphone and ActiveSync to synch my Google contacts. Somehow, i ended up with duplicate contacts and some cases 3-4 copies. Here's what I did to resolve it:
*On the HD2, Delete the Activesync(exchange) account.
*On the HD2, Delete Myphone acct
*On the HD2, Delete the pim.vol file (located in root of the device). You can back this file up just incase.
*On my desktop, Go to my Google contacts online and hit the 'Find duplicate' button, deleted the duplicates
*On my desktop, sign into Myphone online account. Under contacts, hit 'Find Duplicates'. delete the duplicates thereafter.
*On HD2, create and configure Myphone and let it sync the contacts
*On HD2, create and configure ActiveSync exchange server to syn the contacts.
Hope this helps somehow...Good luck!

Thanks for your reply, but it doesn't quite solve the bug, just cleans the mess up. I want to avoid it happening in the first place.

Noone with similar problems?

Just a word of warning - don't sync your calendar with GMail if you've already got a bunch of accepted appointments in your phone.
GMail will send a brand new meeting request to everyone on the original recipients list, even for old appointments!
Happened to me when I backed up my phone, flashed new ROM, restored contacts, appointments, etc and then synced to GMail.
My entire office got spammed with meeting requests for old things like the 2009 company Christmas party!

Oh, and I also had the issue where all my contact pictures were very low quality.
See my post here:
http://forum.xda-developers.com/showthread.php?p=5901133#post5901133

I'm not sure if your problem is same as mine. Did you personally checked to sync calendar items and contacts? I select mail only, but calendar and contacts get auto-check without my permission...

Duplicate Contacts with Microsoft Myphone

I've had my hd2 for a few months now and I've updated the rom on it a few times, experimenting with both stock and cooked versions. Each time I've used Microsoft Myphone to backup my contacts, caledar, etc. However when I use it to download my contacts, I get duplicates, between 2-5 duplicates.
I've logged into myphone on the web and there is only 1 copy of each contact, any idea what causes this or how to fix it?
Thanks

woah i never had that problem with Myphone, erm, double check myphone page for your account, task 29 your phone and format mem card just couple of things might make a difference,
or long way round delete your duplicates create a new myphone account and then save them to the new account and see if the problems still persist

I also had this problem. Not all contacts are duplicated only some. I think this happens when you close myphone before it has finished doing it's job.

I too had thhis problem. If you log into MyPhone via a pc and look around you will see 'archives'. I deleted these (making sure that the correct contacts were as they should be in the main list).
No more duplicates

nobnut said:
I too had thhis problem. If you log into MyPhone via a pc and look around you will see 'archives'. I deleted these (making sure that the correct contacts were as they should be in the main list).
No more duplicates
Click to expand...
Click to collapse
Did you delete all the archive contacts? When I looked, there were only 2 duplicates whereas almost all of my contacts on my phone are duplicated.
Thanks

yeoldgreat1 said:
Did you delete all the archive contacts? When I looked, there were only 2 duplicates whereas almost all of my contacts on my phone are duplicated.
Thanks
Click to expand...
Click to collapse
Not sure why it happens, but they seem to know it does, there is a duplicate finder on the my phone page, you can then delete the dupes and sync ...

I deleted all the items in my archive and searched for all duplicates, so I only have 1 on each contact on myphone. I updated my rom and downloaded my contacts again with myphone and still ahd duplicates. I'm starting to think that it's not worth the effort :s I suppose there are other backup apps that will save the same info. The only difference between them and myphone is finding a lost phone, is this feature any good?

..
The problem is when you sync with myPhone and also have synced with outlook contacts..
You can also buy an application on marketplace. Dont remember what its called: something with duplicate.. but it works..

Not really a solution but this software will help you fix duplicate entries:
http://www.freewarepocketpc.net/ppc-download-trinefix.html
works great i've used it on my HD2 and it's free!

are you restoring a pim backup when you flash?
That would create duplicates once you sync'd with MyPhone ..

watcher64 said:
are you restoring a pim backup when you flash?
That would create duplicates once you sync'd with MyPhone ..
Click to expand...
Click to collapse
No I'm not. On the last flash of the rom, I didn't use any backups and didn't download contacts using windows live as I've done before. I just used myphone service after deleting all the archive items and still got duplicates :s
It's a huge pain because im sure the number of duplicates is growing each time I restore.

That's actually quite weird.
1) Are you backing up any of the folders / files from \Application Data? - I tried that once hoping that it would speed up the configuration process of MyPhone everytime I flashed (which is a LOT!) and it completely screwed everything up.
2) Are you absolutely sure that you haven't set up any Sync options with Windows Mobile Device Center / ActiveSync / Outlook on your desktop?
3) Are you absolutely sure that you don't use Exchange over ActiveSync for emails? (You could have accidentally enabled the Contacts Sync feature) (If you use UC, then you might have provisioned an Exchange Email account and might not realise it)
I have a suggestion.
1) Disable MyPhone
2) Delete all the redundant contacts. (It's painful I know)
3) Use PIM Backup and save all your contacts (as a backup just in case something goes wrong)
4) Hard Reset (Make sure you don't use XDA_UC / SDConfig Customization)
5) Clear out your MyPhone account. Delete EVERYTHING. ALL CONTACTS + ARCHIVES.
6) Restore your PIM Backup contacts.
7) Re-run MyPhone and see how it goes.
Sometimes the best thing with Sync Mechanisms is always to start fresh.

leepriestenator said:
That's actually quite weird.
1) Are you backing up any of the folders / files from \Application Data? - I tried that once hoping that it would speed up the configuration process of MyPhone everytime I flashed (which is a LOT!) and it completely screwed everything up.
2) Are you absolutely sure that you haven't set up any Sync options with Windows Mobile Device Center / ActiveSync / Outlook on your desktop?
3) Are you absolutely sure that you don't use Exchange over ActiveSync for emails? (You could have accidentally enabled the Contacts Sync feature) (If you use UC, then you might have provisioned an Exchange Email account and might not realise it)
I have a suggestion.
1) Disable MyPhone
2) Delete all the redundant contacts. (It's painful I know)
3) Use PIM Backup and save all your contacts (as a backup just in case something goes wrong)
4) Hard Reset (Make sure you don't use XDA_UC / SDConfig Customization)
5) Clear out your MyPhone account. Delete EVERYTHING. ALL CONTACTS + ARCHIVES.
6) Restore your PIM Backup contacts.
7) Re-run MyPhone and see how it goes.
Sometimes the best thing with Sync Mechanisms is always to start fresh.
Click to expand...
Click to collapse
I did another hard reset. Deleted all my tasks and contacts from the web Myphone login.
I'm backing up a few folders, only things like pictures, music and my documents.
I'm using WM Device Center on my desktop and syncing everything except emails, where would those files be kept? I'll see if there are duplicates there.
It happened again, so I'm going to check over my WM Device Centre settings like you suggested. I wonder why that keeps duplicating them though!
Thanks for all the help guys

Found a solution - Duplicates - Microsoft My Phone
Hi All,
I had the same problem on my HTC HD2, and was able to solve it.
Log on to your account at .... microsoft
First remove dublicates on this account by tools available on-screen (Contacts>find dublicates>toggle all>remove dublicates)
Tab on "Connected Phones" on the left.
You should find only one phone connected to your account.
I found two phones, each with a "date added" field corresponding to the date when I installed the "Microsoft Myphone" app on my device.
I installed this application twice, first was when I first bought my phone with stock rom and the second when I installed it after a rom upgrade.
Two phones on your account (Same HTC HD2)will synchronize same contact from each one to your phone!! Does make sense though weired.
Remove all un-needed phones.
Do synchronization again from your phone and all duplicates will vanish.
Ahmed
Cairo, Egypt

Thanks, worked for me removing the archive from myphone (it was somehow accumulating contacts and calendar events)

[Q] Google Contacts Sync Failed

Hi guys, Just wondering if anyone facing problems with google contacts syncing?
I tried to do syncing but nothing goes to and fro.. My Gmail contacts stay the same, so does my phones one. Anyone got a solution to this?

I had the same issue last time.
now the problem solved (by itself) as all my Android contact is sync to my Gmail.
I did two things, but I am not sure which one actually makes it work
First:
I sign in to HTC Sense (and I supposed my Android contact is sync to HTC).
Second:
I used myBackup (can be found on the Market).
Then, I flash a new android (so I re-signin to HTC on first Android boot and re-install myBackup). It turns up that I got duplicated contacts (one set from Gmail, one set restored to my phone).
So, I flash again (by deleting the old android folder and replace with a new one). This time, I just sign in to Google and it syncs perfectly ever after^^

Silly question.. but how to sign in HTC sense? i don't see any accounts for HTC sense under my account section.
Lemme try out the mybackup tool then. thanks a lot!

I had a problem with my google contacts showing 3 of evrey contact. You can go to google.com on your computer. Log in with the account you use on your phone. Then click ADD STUFF search for google contacts and add it then edit the contacts how you like them after that go to Accounts and Sync on your phone and delete the google account then click add new account. Add your account back and it will sync with the contacts you saved on the computer

finally got it working.
i realized that if you use any 3rd party contact import (sprite migrate, or mybackup) it seems to screw up the syncing.
So in the end all i used was Export to SD card then import back again after a fresh install.

Not working on Motorola Droid Global too
I hade to use motorola Messaging application (with "Universal Inbox"):
Messaging -> press: Menu -> Manage accounts -> click: [email protected] -> pick one from:
Sync Contacts
Sync Gmail
Sync Calendar.
On Contacts-> press: Menu -> Backup Assistant
I have waited for 3-4minuts with "Communicating with server. Please wait"
then finished with error:
"Network unavailable.
Please contact Verizon customer support for assistance *611"