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i tried to search the forum with no results btw
have two cases while receiving/calling with hd2
1. via bluetooth headset - even when the phone is in the pocket some apps starts randomly, even call is disconnected - isn't proximity should cause phone scrren to be blank all time?
2. via the phone - sometimes while talking screen is still dark and pressing eg. home key puts display on. sometimes moving phone away from ear turns screen on.
do you have some or its something with my phone?
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
kochavy said:
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
Click to expand...
Click to collapse
Well you would be wrong then.
It's a proximity sensor, not a light sensor. I just made a call in my darkened room and the proximity sensor functioned flawlessly.
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
kochavy said:
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
Click to expand...
Click to collapse
Wow who would've thought that covering up a sensor designed to sense when objects are close to it would impede its functionality.
Your revelation hepled me fix the microphone on my phone. It wasn't working, and then I realized I had my hand over it!
Yes I have had issues even with the original HTC screen protector which has two small holes directly over the sensors. I finally had to remove it.
Cutting the protector I have not been very successful so far. This creates sharp edges and the protector tends to peel off from that point. For the time being I am relying on the fact that the screen on the HD2 is scratch resistant enough that with normal care it would not get scratched. With over 2 months of use without a protector my screen is still scratchless.
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
johncmolyneux said:
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
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Click to collapse
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
kochavy said:
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
Click to expand...
Click to collapse
No I don't. The one that came with it never please me much, so I bought some better ones.
The protectors I have don't have any holes for the sensors at the top, but like I said, it just works perfectly. There's a lot more to this issue that just the screen protector, as some people have reported that it works perfectly when they ring certain number, but not when they ring others. From what I've read on other threads, this is commonplace for people who are having this problem, so it's obviously not an issue with their screen protectors. It sounds like a software issue to me, but since it can't be identified as such, they should just return their phones as faulty and hope the replacement doesn't have the same issue.
It would be interesting to know if the people with the described issue have upgraded the ROM to 1.66, as this seems to have fixed a whole slew of issues.
Sensor works by reflecting infrared light. There is small IR lamp with IR detector nearby. You can check that by looking at the sensor through some digital camera or camcorder, whose are usually sensitive to this light. Don't forget the phone must be in call, otherwise the sensor is turned off.
I think the sensor itself is OK. But there seems to be some relationship with guess what .. G-sensor ! Once I found the screen just won't go off during call, and it was when I was lying during the call, and I was holding the phone upside down portrait style.
But as I turned the phone to normal position (normal portrait) and back, it started to work with no problem.
I only had problem with proximity sensor once since then .. but rotating the phone up and down helped again.
I think this needs more investigation .. if you encounter the problem try this.
The problem is that the screen will stay off during calls. That means I can't hang up...
The only way to get the screen on is bright light against the sensor.
Is there any way to calibrate the sensor?
I don't think so. But as you say, it's a proximity sensor, so it should measure a distance and not need light to wake the screen. And as far as I know, the light sensor isn't used in calls.
But you could use the key under the screen to hang up
Yes, that's pretty weird actually, but that's how it is...
But no, I can't hang up since there are no hard buttons. Only the touch-sensetive ones, and they don't work when the phone thinks it's at someones ear.
Screen protector and proximity sensor
I have installed on my HD Mini a very good quality screen protector. During phone call my screen became black like my ear is on the phone, but my phone is on the desk ! If I remove the screen protector the proximity sensor come back to work correctly. Any idea how to set-up or adjust proximity sensor sensitivity ?
Me too!
I have this problem too!
Your phones have a screen which is made of really good strong glass. Using a screen protector is useless. I have had a Hero (also a capacitive touchscreen phone) for 6 months and, while I do keep it in a holster, I have rubbed it on my shirt, dropped it and used my finger on it all day long. It still is spotless. Stop wasting money on protectors and just use the phone. And having a protector is bound to screw up the proximity sensor.
As far as it not recognizing that the phone is not against your ear.... that is a matter for the service department to solve since it seems like a hardware fault.
Really strange! I've a screen protector but don't have this problem... the sensor works fine!!!
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
BeemerZ1
Same problem, proximity sensor work really weird.
Hi guys, I have the same problem on my HTC HD Mini, when you make a call the screen goes black and will not allow to end call. I have to take battery out to make it work again. I was looking at the registry tweaks for HTC HD2 (leo) and am wondering if those tweaks will work on my mini.
Please, if anyone has a solution, put it on here, have even tried replacing the glass to resolve but not working still.
Same problem. I tried an experiment... when i'm in a light room, works. when i'm in a dark room doesn't work. Really stupid... without light doesn't work!!
If you would, try to put the mini under light when is in calling...
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Are you using a screen protector?
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
S-ed said:
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
Click to expand...
Click to collapse
its made of carbonized whatever mixture just like any other capacitive screen and no theres no way to scratch that thing, iam wearing it in a pocket together with my keys since i bought it and theres no single scratch there, yet the fingerprint thing is very annoying indeed but thats because the material of the screen is very very close to glass.
fongyiktze said:
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
Click to expand...
Click to collapse
The lcd and digitiser have been replaced and there is no screen protector on the device. I purchased the lcd and digitiser as a complete unit so as not to have any issues.
The seller reassures me that the product was brand new and had been fully tested. I no longer have the old pieces to test against but this problem seems quite common from the threads on here and gsm forum.
Any solutions or ideas for resolution greatly appreciated, near to pulling all my hair out!!!!!!!!
I have screen protector and I do not have any problem with sensor. Everything works great..
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
spithash said:
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
Click to expand...
Click to collapse
up on right side
_Madmatt said:
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Click to expand...
Click to collapse
Yes I know... I meant that only works in bright light conditions, such as directly under a lamp or sunlight. in a room or just the shade does not work. So it's "only"a matter of adjusting the sensitivity of the light sensor. I do not even understand how it can be made this "proximity sensor", all I know is that it works with light. Rather, there is a program like the shake'n wake can use?
I have this annoying problem, too.
But I have to say: I have NO screen protectror, and: the divece was repaired by arvato-Services after a broken display. And I didn't have this problem before!
Sometimes i seems to help to puff serveral times into the loudspeeker, so that the screen returns and I'm able tu hang up the call. But sometimes it doesn't works, and if I had spoken to a mailbox (and the other end didn't hang up, so that i MUST hang up) the last solution was to remove the battery.
If there is a way to disable the sensor (i.e. in the registry)?
kind regards
Ye same thing, Mine will only bring the screen back during a call if it is under a very bright light.
Any ideas yet?
Hello,
I just got my nexus 4 yesterday. I have one major problem, when I'm having a phone call, I am not able to turn on the device (to check anything in the phone or even to close the phone call!). If I click the power button, the screen turns on and off instantly as if something is getting close to the proximity sensor.
How can I fix this? (I'm thinking if there is a way to disable the proximity sensor during the call?)
Nexus 4 16GB running stock 4.2.2 (latest)
Do you have a screen protector on it, without the sensor cutout?? i use to have the same issue...but later found out it was due to my screen protector
ugotproblemz said:
Do you have a screen protector on it, without the sensor cutout?? i use to have the same issue...but later found out it was due to my screen protector
Click to expand...
Click to collapse
I do have a screen protection.. I placed it to align perfectly with the camera hole. It's made to be on the sensor so I figured it should not interfere. I'll try cutting a part of it to test.
Problem fixed after removing screen protection. New problem: I need a screen protection now.
Install Google Fit.
...so who's got some of those "defective" screen protectors without sensor cut outs? Will be them from you for cheap!
None of the vendors have it in stock?
Well, I was able to see the screen for 5 calls. Now it's back to black as soon as call registers.
Really weird. Think Fit does somehow effect proximity sensor. Many 5 and 6 users (who only have black screen in call after upgrade to 6.0) are reporting that disabling Google Fit fixed their problems.
i'm so confused, so is it to install google fit or not?
Can't hurt to try. When I first installed it, my phone was working correctly. But that only lasted for 5 calls.
Not working for me, didn't try the phone call, the ambient display still disabled. So this is only a partial fix, not really useful.
Where is the proximity sensor on the the N6P?
perveeus said:
Where is the proximity sensor on the the N6P?
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Click to collapse
Right where that cut out on my screen protector is on the lower right hand side of the top speaker.
Thank you buddy! Just curious if you've run into the screen going black during calls? If you is it attributable to the screen protector?
perveeus said:
Thank you buddy! Just curious if you've run into the screen going black during calls? If you is it attributable to the screen protector?
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Click to collapse
I haven't had any problems with calls going black at all. My screen protector doesn't block the sensor so it works just fine.
Namuh said:
I haven't had any problems with calls going black at all. My screen protector doesn't block the sensor so it works just fine.
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Click to collapse
Appreciate the feedback. Just seems odd that it's affecting the Nexus 6 crew also.
Hi!
The last week I'm experiencing that the proximity sensor is not working on my OP 8 Pro. During phone calls the screen is not powering off, pocket mode is not working at all and so on. I have tried some apps that check this sensor and they don't recognize proximity either.
I installed recently the Nillkin screen protector that has a black frame arround. I don't know if the issue might be related to the screen protector but I want to know if someone else has experienced this issue before removing the screen protector or opening a support ticket to OnePlus.
Much appreciated.
I had same issue with phone calls, the sensor wasn't working. I had temper glass screen protector took it off problem solve.
Sent from my IN2025 using Tapatalk
Nochis said:
I had same issue with phone calls, the sensor wasn't working. I had temper glass screen protector took it off problem solve.
Sent from my IN2025 using Tapatalk
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Thank you so much for the fast response. I will try tomorrow morning but I suspect you are right. Seriously, a really bad play from Nillkin... They should have tested that, more if they are a recognized brand as they are.
I don't think it's screen protector issue..Oneplus 8 Pro doesn't seem to have hardware proximity sensor...this has been an issue on 7 Pro and 7T as well...
WeedBilbao said:
Hi!
The last week I'm experiencing that the proximity sensor is not working on my OP 8 Pro. During phone calls the screen is not powering off, pocket mode is not working at all and so on. I have tried some apps that check this sensor and they don't recognize proximity either.
I installed recently the Nillkin screen protector that has a black frame arround. I don't know if the issue might be related to the screen protector but I want to know if someone else has experienced this issue before removing the screen protector or opening a support ticket to OnePlus.
Much appreciated.
Click to expand...
Click to collapse
Do you use oos11 or google phone app?