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Unable to see phone when in download mode

I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?

ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
I was having a similar issue with my MBpro, nothing would recognize my phone. Tried it on another comp and bingo. I think stuff is just finicky with USB ports. Lame-o.

ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
when did u plugg ur phone in dowload mode?
try this ... load odin ... turn ur phone off!!! plugg it to the computure so when u see its charging for 30 sec. Then put the cellphone into download mode... and that should work

maldito.boss said:
when did u plugg ur phone in dowload mode?
try this ... load odin ... turn ur phone off!!! plugg it to the computure let it charge for 30 sec and the put it into load mode... that should work
Click to expand...
Click to collapse
Yea...this post made my brain hurt...and of course didn't change anything...but..thanks?

Here's another piece of info that may help nail down the problem...
Odin is able to see the phone if I boot into Clockwork recovery mode but because clockwork is up the phone can't receive a flash but Odin does see the phone with no problem. It just still won't see the phone when booted into download mode.

ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
I use windows7 64 too. I encountered tons of problems when trying to flash my epic. first my computer doesn't recognize my phone in download mode. after i wipe out all the drivers and reinstall them. finally i get my computer recognize it under download mode, but Odin froze every time during the flash.
Finally, i tried on another desktop computer with windows XP. Everything went perfectly. So maybe you should try that too.

I cannot connect to my Epic in download mode on mac os x either.
I was trying to install a lag fix, and now all my phone will do when powering on is show switch between the normal Samsung screen, and another reading "Samgung GT I9000".
I can still boot into Clockwork Recovery. But OS X will not recognize my phone.
Either that, or Heimdall isn't recognizing it and won't let me flash.
Help! Any ideas?

Pirate-M.Lifnen said:
I cannot connect to my Epic in download mode on mac os x either.
I was trying to install a lag fix, and now all my phone will do when powering on is show switch between the normal Samsung screen, and another reading "Samgung GT I9000".
I can still boot into Clockwork Recovery. But OS X will not recognize my phone.
Either that, or Heimdall isn't recognizing it and won't let me flash.
Help! Any ideas?
Click to expand...
Click to collapse
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.

Pirate-M.Lifnen said:
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Click to expand...
Click to collapse
I had the same problem, I couldn't connect it to 3 of my pc's. 2 xp's and one windows 7. Turned out the port on the phone it self was broken, had to take it sprint and get it replaced.

Pirate-M.Lifnen said:
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Click to expand...
Click to collapse
If OS X isn't recognising your phone it's likely your phone has the buggy secondary bootloader. Samsung corrected the bootloader for at least the GT-I9000 JPA firmware but I'm unsure if they have done so for other devices or firmware releases.
Unfortunately the only solution then is to use Windows or Linux. If you don't have access to a system running either of these OS then I recommend downloading a 64-bit release (assuming your PC has a 64-bit CPU) of Ubuntu, then you can download the Heimdall binaries from my website and use it to recover your phone.

i had an extremely similar issue as to what you are having. I have 3 win 7 machines and 1 xp, none worked. I went to a friends house he has 2 win 7s and an xp also didnt work. I did a general search and found all kinds of crap. One dude something about using his chicks blackberry usb cord and suddenly it worked on any and all of the machines it had previously not worked. so at the time im reading this on my chicks laptop which has a damn blackberry cord attached to it chargin her evo(go figure) ... anyway u didnt need the whole story but i have nothing to do right now.
Point is everyone says try different cords, i say try the damn blackberry cord if you happen to have one or a friend that has one.

Benjamin Dobell said:
If OS X isn't recognising your phone it's likely your phone has the buggy secondary bootloader. Samsung corrected the bootloader for at least the GT-I9000 JPA firmware but I'm unsure if they have done so for other devices or firmware releases.
Unfortunately the only solution then is to use Windows or Linux. If you don't have access to a system running either of these OS then I recommend downloading a 64-bit release (assuming your PC has a 64-bit CPU) of Ubuntu, then you can download the Heimdall binaries from my website and use it to recover your phone.
Click to expand...
Click to collapse
Is it the hardware on the Macbook pro itself? or just the OS? in other words, If I were to partition my macbook with ubuntu would that work with heimdall? would it be able to recognize my phone while it's in download mode as opposed to OSX, which couldn't...?

ldartez said:
Is it the hardware on the Macbook pro itself? or just the OS? in other words, If I were to partition my macbook with ubuntu would that work with heimdall? would it be able to recognize my phone while it's in download mode as opposed to OSX, which couldn't...?
Click to expand...
Click to collapse
In this particular instance Apple haven't done anything wrong at all, both their hardware and software is fine. The issue is that Samsung are distributing secondary bootloaders that aren't complaint with the USB specifications.
Whilst that is annoying, the good news for you is that you can simply install Linux (Ubuntu etc.) or Windows on your Macbook and you'll be able to flash just fine.

Help connecting Epic to pc (yes I used the search and my issue isn't resolved)

Ever since I rooted I can not get my Epic to connect to a computer period. I'm about to give up and just deal with what I got, hopefully someone can tell me what I'm doing wrong. Before anyone decides to be a smart ass I have used the search function literally for days and have tried tons of things recommended with no result. I am the first to admit I'm an idiot when it comes to anything involving computers but I'm pretty determained to learn.
This has to be the phone because I have tried to connect to 2 desktops (1 running Windows 00 and 1 running the most updated Ubuntu), and 3 laptops (Windows xp, Windows Vista and Ubuntu). When I rooted I used the Vista computer and connected fine (can't anymore). I didn't have the space on the C drive to install the Android SDK so I switched to Ubuntu (first time user btw lol). Somehow when I was backing my SD card I lost any access to it or the notification bar. I never got my SD back til I rebooted but I haven't been able to connect to any PC since. When I charge (even in the car) it always tries to stay in mass storage mode. I basically charge in my car with my phone off hoping it will just charge and not mount my sd card to my car or wall lol. Yes I wiped 3 times, partitioned sd, tried several different cables (but my husband used mine and no problems on his Motorola) I'm sure I've done something wrong when I rooted or mounted to Ubuntu.
I also can't use adb. I followed the directions to the t (a few times lol) but when I run any commands it says "no such file or directory" I didn't have adb on the windows pc when I di noobnl's one click so I never ran the (adb shell ect) commands. I now can't do jack. I am now running noobnl's DI18 ROM with modem.bin flashed thru Clockworkmod.
I have tried all the basics you will find wit 2 days of web search.
My goal is DK28 (dream on Erica lol)...Thanks for any help and for anyone sparing me a lashing ;-)
Sent from my SPH-D700 using Tapatalk

When you plug in on your windows pcs...in Device manager..do you see anything appear? also do you have USB debugging on the phone?

USB debugging on?
Have you tried reinstalling the drivers for the Epic?
Rebooted phone and PC? (Sometimes it helps)
Used Odin?
Something might have been screwed up during one of your downloads, bad file maybe. Try reinstalling your drivers first, use Odin (phone must be in download mode), and see if it recognizes te device. If it does then Odin the stock .tar file and go from there. It'll give you a fresh start.
That's all I can think of right now.
Sent from my SPH-D700 using XDA App

I bet your USB debugging is on since most root's requier it. Even tho it says connect to pc if usb debugging is on it wont connect to my windows 7 box

I would suggest, if you're really having this many issues, just boot into download mode (1 on the keyboard + power button) and odin back to di18.

Just for kicks have you tried Settings > Privacy > Factory data reset? I assume that wiping does the same thing if not more but it's worth it to see if it somehow resets a setting that might be the issue.
What's left - software issue or Hardware issue.
Software:
hmmm...yeah gotta try connecting through Odin which uses downloader mode instead of USB modes...
Can Odin see your phone? Run Odin as admin with antivirus off, and proper samsung drivers installed. Then boot phone holding down 1 key into downloader mode. Connect to computer through USB port on back of computer (i.e. directly to motherboard) - does Odin identify something attached to USB port?
Yes - flash the dk28!
No - with Odin still on, unplug the USB cable, pause, and reconnect it. Still No? Try a different USB port on computer. Also try uninstalling and reinstalling the drivers - be sure to reboot the PC. If still No, then try on another computer, and as you did before, try different cables. Still No?? --> hardware problem with phone.
Hardware problem with phone: Look at the usb port in the phone - is there any junk in there that might interefere with the connection?
Yes - clean it out
No: phone perhaps internally damaged:
Solution for hardware damage:
You and husband clean up and go to sprint store.
At store - tech will know phone is rooted, so:
--Tech more likely to like you? You handle it, maybe even blame husband. Husband can silently attend and look sheepish, playing the part of 'me man, me dominate environment, me break fancy tech of wife, me sorry." Try to get free replacement phone while simultaneously promising never to let your husband root the phone again, or even touch it.
--Tech more likely to like husband? He goes alone, cops to the true story of how you rooted it and then was backing stuff up when it suddenly stopped working [truth from men? so sincere!]. Try to get free replacement phone while simultaneously promising not to let you in the house should you even attempt to root again.
P.S. forgot to add you might turn off the PCs firewall while testing, as well.

quik99 said:
I bet your USB debugging is on since most root's requier it. Even tho it says connect to pc if usb debugging is on it wont connect to my windows 7 box
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Click to collapse
same here. I tried out the free tethering app the other day and with usb debugging on i coudl never get it to install the proper drivers. Without it on and the 64bit drivers installed Odin worked just fine.

I have seen many Galaxy S devices not connect to a computer because of a faulty USB cable. Had my girlfriends sister switch out 3 Vibrants only to accidentally try and connect it to a laptop with a different USB cable and I've seen two others not connect with the stock Samsung USB cable.

How I fixed the tethering issue
I've had the same problem with my galaxy s - connecting to the PC (Win7 32bit) just doesn't do anything. As a test, I had a friend with the same phone/rom (froyo, rooted) connect - and he was able to! It installed the drivers and it just worked. He disconnected, I connected, and now it's fine.
So, see if you can find someone with the same phone and see if they can connect. Makes no sense to me, but it worked.

I've had my Epic fail to mount before. Interestingly any time I had an issue it was with a Mac - it always mounts on a PC. I'll stop now before I open up a can of worms.
Best advice I have is get a Dropbox account. You can use that guy to move files from a computer to the SD card without having to mount to the computer. Perhaps you can get a factory ROM (with root of course) on your phone that way?

You can get a app from the market called SWIFTP (free) & connect to your sdcard via ftp server. This can be a temporary fix till you get your connection error resolved.

I have 1 USB port on my laptop that the Epic shows up as "unknown device" on. Works on every other port, and everything else works just fine on the same port. The factory USB cable is finicky!

[Q] Bricked Updating to CM11

Hey guys any help or suggestions will be greatly appreciated on this matter. I will try to be as detailed as possible but I'm trying to fix this phone for a friend and he isn't very phone savvy. From what I understand, he was previously on CM10 and tried updating to CM11 using the cmupdater. For some reason it failed and he was stuck in TWRP. When he tried to reboot it kept kicking him back to recovery. He took his phone to a phone repair shop who then wiped his device. At this point he gave me the phone to try to fix.
First of all I have working fastboot and adb drivers for my Nexus 5 so I don't think this is a driver issue but I'm no expert on the Nexus 4 so I could be wrong. I'm also running Windows 8.1 if this is any relevance.
I can still access the devices bootloader (ver MAKOZ20i)
I can still access TWRP (ver 2.6.0.0)
When plugging the device into my USB 2.0 ports, nothing shows up in my device manager in bootloader, TWRP, or TWRP ADB sideload.
When plugging the device into my USB 3.0 ports, I see 'Unknown USB Device (Device Descriptor Request Failed)' and the Device Instance Path is 'USB\VID_0000&PID_0002\7&20F39B9B&0&2' in bootloader, TWRP, or TWRP ADB sideload.
I've never heard of a device not being seen at all in by USB 2.0 ports but showing using USB 3.0 ports so I attempted to give extra juice to the phone using a powered USB OTG cable. Still nothing shows up.
I've tried running 'fastboot device' and 'adb devices' with no luck.
I think I've covered all the bases... can anyone think of anything that could help me re-install a new rom or factory reset or his he out of luck?

I think it may be a Win8 problem. You have access to another machine with Win7 or WinXP?

Install "universal driver.exe" in win7, than connect phone while power off, I think it'll install driver...than push any custom ROM to phone via adb or just flash any official IMG..

Well I can tell you WHY it didn't work. That version of TWRP is not able to install 4.4 (CM11). if you manage to successfully push via adb and get it started again, make sure to flash the newest version of TWRP before trying that again.

Thanks for the reply guys. I kind of guessed that the version of TWRP was not compatible as I installed CM11 on my old Nook Tablet and had to update my recovery before installing it. Unfortunately the guys who wiped the phone prevented me from installing an old version of CM10 that my friend probably had from the cmupdater.
As for Windows 8 being the issue.. I attempted to try to use my laptop which runs Windows 7 but was unable to get anything to happen. Since the laptop only had USB 2.0 ports, plugging in the device to any of the ports did the exact same thing as what it did on my desktop (Windows doesn't even recognize anything is connected). I still get the charge animation on the phone but yea... nothing in device manager. I'm thinking of running Linux from a live installation to see if anything different happens, unfortunately its been ages since I've touched Linux so this is kind of a last ditch effort here.
Any other thoughts?

mrlazyone said:
Thanks for the reply guys. I kind of guessed that the version of TWRP was not compatible as I installed CM11 on my old Nook Tablet and had to update my recovery before installing it. Unfortunately the guys who wiped the phone prevented me from installing an old version of CM10 that my friend probably had from the cmupdater.
As for Windows 8 being the issue.. I attempted to try to use my laptop which runs Windows 7 but was unable to get anything to happen. Since the laptop only had USB 2.0 ports, plugging in the device to any of the ports did the exact same thing as what it did on my desktop (Windows doesn't even recognize anything is connected). I still get the charge animation on the phone but yea... nothing in device manager. I'm thinking of running Linux from a live installation to see if anything different happens, unfortunately its been ages since I've touched Linux so this is kind of a last ditch effort here.
Any other thoughts?
Click to expand...
Click to collapse
One more, when you plug into usb 3.0 you can see unknown device Right ??
If yes, download driver files from here Here.
It's a zip contains .inf files, Now click on unknown device and select update drivers then give the path to these drivers manually.
Hope this will help you out.

I'm pretty convinced at this point that the phone can't be fixed by me. Running it through Ubuntu I can't see the device at all (USB 2 & 3) when running the lsusb command but it sees my nexus 5 just fine. I even tried modifying drivers to match vendor id product id and class id as reported by windows. Thanks for the suggestions. Does anyone know of a reputable service to get this phone repaired? How much does a JTAG repair usually cost?
Sent from my Nexus 5 using XDA Premium 4 mobile app

mrlazyone said:
I'm pretty convinced at this point that the phone can't be fixed by me. Running it through Ubuntu I can't see the device at all (USB 2 & 3) when running the lsusb command but it sees my nexus 5 just fine. I even tried modifying drivers to match vendor id product id and class id as reported by windows. Thanks for the suggestions. Does anyone know of a reputable service to get this phone repaired? How much does a JTAG repair usually cost?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The following method may still help
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060

DrFredPhD said:
The following method may still help
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060
Click to expand...
Click to collapse
Awesome! Didn't realize this was an option. It didn't work using the USB 3.0 ports but the USB 2.0 actually worked for this method. Thank you!

[Q] HELP with recovery, no usb access to nexus 7, not detecting with official cable.

Ok so long story short, i have a nexus 7 2012 which a rooted and installed cyanogen mod.
I was using it as a car install and works perfect, i'm using an otg cable to mount usb sticks, triggering soft shutdown and powering the nexus etc. So usb seems to be working fine.
Basically i removed the tablet it to modify the bootloader to turn on automatically with ac power applied, if the battery runs out i have to manually power on with button, but now i'm running into a problem.
Ever since taking the tablet out and trying to connect over usb, none of my computers detect the tablet.
I've tried different operating systems, drivers, cables etc etc.
Also changed from mtp to ptp in storage and also turned on usb debugging mode. If i connect an otg cable the nexus see's the otg and i can mount usb's etc.
So i thought i might try recover the nexus back to factory, maybe there was an issue with the rom corrupted etc, I've downloaded the original 4.2.2 firmware which is currently installed.
Booted into recovery and tried re-installing the 4.2.2 zip, it keeps aborting. A guy in work tried to use sideloader and connect via adb. no luck.
I'm not very familiar with the android platform so i've no other ideas what to do and other idea's how to recover now.
The guy i work with mentioned using a usb jig, would that be the way to go or can anyone else suggest some else that might help.
Thanks

Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.

Does adb see the device

jadesse said:
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Click to expand...
Click to collapse
I last connected the nexus to the laptop a few monts back to load some music onto it, didn't have a problem. It's only been connected to a computer maybe 3 times. once to root/rom it then another few times to load music etc.
I can't see why the usb board maybe faulty as i can read data from a usb key when the otg cable is connected.
It's a strange one. You could be right, i might try pick up a broken nexus and swap some parts. Usb board etc.

crusrod said:
Does adb see the device
Click to expand...
Click to collapse
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc

foster182 said:
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
Click to expand...
Click to collapse
I am having this same problem on my (unrooted) HTC One after attempting to "convert" it from an AT&T to a Google Play Edition device with the procedure described here.
As part of the procedure, I attempted to flash the stock Google Play Edition ROM using fastboot commands, but I got an error message. The instructions say to just try the flash again, but the phone no longer connects properly via USB (error 10) while in bootloader mode. While in bootloader mode, the phone indicates there is some sort of problem (a line showing the OS version is highlighted in red), and attempting to enter recovery mode does nothing but display a phone with a big red X in it. The phone seems to operate fine and responds to ADB commands when the phone is fully booted, albeit with the old OS (not Google Play Edition) still in place.
Any Android device could theoretically get in this state. We're sort of "paralyzed", because everything we want to do to regain control of the bootloader and fix the situation seems to require issuing fastboot commands from a computer connected to the phone while it's in bootloader mode. Yet entering recovery mode or getting a computer to connect to it via USB no longer seems possible.
I wonder if there's another way to issue fastboot commands without relying on the USB connection to a computer?

USB not detected bad port?

I know what your thinking another newb not installing drivers properly or hasn't changed to file transfer mode.... This is not the case. I been installing adb and USB drivers since the og droid.
I have a real problem here....
I been on custom ROMs and wanted to fastboot back to stock however none of my computers are detecting my phone... Tried on 2 windows 10 x64 and one windows 7 x64 with same result. None even pop up a notification or ding a sound that the phone has been plugged into it. Nothing in device manager either. The phone charges at least I have also tried 4 different cables granted 3 came in a bundle pack that I do not trust but reviews state although not full speed they should do data....
Now here is the kicker:
If I turn off my phone and boot to the bootloader my 3 computers detect a device has been connected but the drivers fail and say something about the device signature can't be recognized. I have tried disabling the device signature validation in windows 10 with no luck and also windows 7....
Tried manually installing the drivers but says not compatible with device hardware
At this point I'm baffled luckily I'm rooted twrp and can download files to install directly but I rely heavily on fastboot as my goto if something goes wrong I'll be hosed!
I did factory reset and even flashed another custom rom to see if it was the ROM I was using.
Please help if you have any ideas to try. I have yet another cord coming Friday just in case the offchanse the main went bad and the other three from the bundle pack are ****

Sending back to google I hope they don't mind the custom rom, unlocked bootloader and twrp recovery lol