My phone will randomly stop sleeping, this has happened pretty much since i've gotten it.
I will launch spare parts, running near 100%. Check partial wake lock, nope nothing. And nothing under any of the other menus in spare parts that would indicate it not sleeping. This will occur after a couple of days even after installing no apps, restarting does not fix, neither does pulling battery. It will just start happening and only way to fix is data reset / factory wipe until it happens again, but when it does start happening I might've not even be using it at the time.
Okay, i did actually finally fix it after months without factory reset, it appeared to be when 3g and Data-always enabled was ticked.
ryronz said:
Okay, i did actually finally fix it after months without factory reset, it appeared to be when 3g and Data-always enabled was ticked.
Click to expand...
Click to collapse
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
the red krawler said:
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
Click to expand...
Click to collapse
Wooh, nah for example my running time is 8.7% and screen on is 6.1% so that is pretty good, thats over the course of about an hour
the red krawler said:
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
Click to expand...
Click to collapse
Okay im unsure now, was all fine yesterday, woke up at 7 to alarm, lost 2% overnight. then just put it under my bed but now that i've woken up i've lost 18% because it just stopped sleeping again. I didn't do anything except turn it on check battery, and turn it off. So back to being confused again
Still having this problem, for example. It was sleeping fine when I went to bed then at some point during the night just stopped.
Running 64.6% 10h
Screen on 10ish% 45 minutes
Highest item with partial wake lock in spare parts is like 5 minutes, no other indicators.
This is happening no matter which ROM i try.
Considering a stock ROM with exactly 0 changes still has sleep issues, its clearly a firmware "thing".
For me, it happens after being taken off charge.
For e.g. Last thing before bed I check my running time, and its somewhere around 35-40%. Plug into charger. Take off in the morning, goto work etc, check my run time and its 100% even without the phone being touched.
For the moment I just downloaded one of the "root only" reboot widgets from the Market. Its just part of my morning "get ready for work" routine to hit the reboot widget and reboot my phone.
Its a bit of a PITA but until new firmware is released I cant see a way around it.
the red krawler said:
Considering a stock ROM with exactly 0 changes still has sleep issues, its clearly a firmware "thing".
For me, it happens after being taken off charge.
For e.g. Last thing before bed I check my running time, and its somewhere around 35-40%. Plug into charger. Take off in the morning, goto work etc, check my run time and its 100% even without the phone being touched.
For the moment I just downloaded one of the "root only" reboot widgets from the Market. Its just part of my morning "get ready for work" routine to hit the reboot widget and reboot my phone.
Its a bit of a PITA but until new firmware is released I cant see a way around it.
Click to expand...
Click to collapse
Hey don't know if you've tested it further than that. But its much appreciated, that rebooting after charging does seem to work . But just wondering, if you know... does it only do it when charging via usb (computer) or AC or does it not matter?
I have exactly the same problem.
I also noticed that reboot helps, but only for a while. If i want my phone to go to sleep mode when the screen is off, i would have to reboot it few times a day... Turning WiFi/GPS/Auto-sync on/off does not have any affect on this.
ryronz said:
Hey don't know if you've tested it further than that.
Click to expand...
Click to collapse
As per your suggestion via email, I tried the Malaysian firmware.... It seemed that 'running' time was down alot, but battery life was still pretty average. That was doing nothing more than installing the Malaysian firmware and entering my Google account - no root, no launcher changes, etc.
The lack of Swype was a bit of a downer too
I gave it a whirl from 6:30am to around 5:00pm and 'running' was right down in the 10% range, but battery was still down to ~45% over that time in 'pure' stock form. DAMMIT!
Ah well. It was a good thought and hopefully it worked for you I'm back on roadhound + the OTA update as of about two hours ago.
I'm going to scour the SGS forums and see if anything there can be applied to the U8800 RE: battery life improvements.
the red krawler said:
As per your suggestion via email, I tried the Malaysian firmware.... It seemed that 'running' time was down alot, but battery life was still pretty average. That was doing nothing more than installing the Malaysian firmware and entering my Google account - no root, no launcher changes, etc.
The lack of Swype was a bit of a downer too
I gave it a whirl from 6:30am to around 5:00pm and 'running' was right down in the 10% range, but battery was still down to ~45% over that time in 'pure' stock form. DAMMIT!
Ah well. It was a good thought and hopefully it worked for you I'm back on roadhound + the OTA update as of about two hours ago.
I'm going to scour the SGS forums and see if anything there can be applied to the U8800 RE: battery life improvements.
Click to expand...
Click to collapse
Oh yeah sorry, try using something like juice defender to disable 3g when screen is off or something. 3g radio keeps it running, but it doesn't appear to be, this will stop the battery drains.
EDIT: That does work but its not ideal, turns out the u8800 and the u8800h use the exact same radio so im not sure now, don't know if there is any possible way to figure it out.
ryronz said:
3g radio keeps it running, but it doesn't appear to be, this will stop the battery drains.
Click to expand...
Click to collapse
Sometimes i have 3g data connection running, but phone goes into the sleep mode when screen if turned off. So this is not the cause.
knevski said:
Sometimes i have 3g data connection running, but phone goes into the sleep mode when screen if turned off. So this is not the cause.
Click to expand...
Click to collapse
Oh no, this is just the case for the U8800H malaysian firmware seems normal for all U8800 firmware.
I'm not using u8800H firmware and i have this bug.
Hey guys.
This may not really be the thing you need but I was having similar problems and running 100% on without sleeping etc and came accross another forum where this was an issue (cant remember where)and as trivial as it sounds the solution for me was to go into settings/ applications/ manage applications and running applications and go down to media storage and clear the data. I do this now and then when I have this problem and it seems to help.... Maybe worth a try? It seems to be an issue with a particular media file. I also try to reboot my phone after every charge. Note that my phone is totally stock
astewart said:
Hey guys.
This may not really be the thing you need but I was having similar problems and running 100% on without sleeping etc and came accross another forum where this was an issue (cant remember where)and as trivial as it sounds the solution for me was to go into settings/ applications/ manage applications and running applications and go down to media storage and clear the data. I do this now and then when I have this problem and it seems to help.... Maybe worth a try? It seems to be an issue with a particular media file. I also try to reboot my phone after every charge. Note that my phone is totally stock
Click to expand...
Click to collapse
Thanks for advice, but unfortunately this didn't help either. For some unknown reason, my running time is again 100% although the screen is off most of the time. In Partial wake usage, Android System is in the top of the list.
Oh, Android System partial wake lock seems to be a different issue, but maybe someone can help you out. Whats happening here is running = 100% yet there is no partial wake lock held. Quite unusual
ryronz said:
Oh, Android System partial wake lock seems to be a different issue, but maybe someone can help you out. Whats happening here is running = 100% yet there is no partial wake lock held. Quite unusual
Click to expand...
Click to collapse
Yes, it is confusing also because i have tried different ROM's with same result. I would have thought that all u8800 owners have the same problem.
same problem here...
Related
Does anyone elses G1 not wake up when Menu is pressed? Sometimes I have to press it like 6 times before the phone wakes up, does anyone know why?
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
momentarylapseofreason said:
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
Click to expand...
Click to collapse
Yea, i was thinkin the same, i should try runnin a ton of apps and find out if [email protected] the problem
mine does the same things sometimes. gets annoying at times. usually i just open and close the keyboard
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
Shop Savvy?
I also started having the wake up problem and quicker then normal battery drain. I have an ADP1 phone which I updated to 1.1 a few days before noticing issue
I think that the theory of something sucking clock cycles is a good one. I noticed my CPU Usage (when nothing was running other then System Monitor) went from 0-40% to 20-70%.
I couldn't be bothered with the finer points of troubleshooting, so I took the thermo-nuclear approach and did a factory wipe.
Just before the mystery CPU cycle and wake up issue, I hadn't installed any new apps, BUT I did update a bunch of existing apps. After the factory wipe, I left off installing the following list:
Watts
StreamFurious
DroidFTP
Telnet
e-VoiceRecorder
VoiceRecorder
Constitution
Barcode Scanner
Astro
RingDroid
SlovoEd Classic English Dictionary
Things are fine now.
both of my g1's do this, and have done this out of the box, anyone turn off there screen with the keyboard out, and then close the screen and the screen comes back on with the lock screen up and then having to turn the screen back off? annoying
try the swapper app?
or turn phone off and back on, it might becuase you are usingahome or openhome or dxtop or sweeterhome, these app may slow down the interface a bit, try downloading droid sans tweak lite and fool around with that..
goodluck i also get this sometimes
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Hmm, im not experiencing any of the above posted issues, it may be a particular app that u have installed. I only have the wakeup issue sometimes, most likely when the phone is running slow from the browser or another memory draining app, but no app in particular.
Hmm, when mine fails to wake up, I never waited long enough for it to come back, just reseated the battery for a reboot.
Of the other problems, I have the "screen-black-for-a-few-before-caller-picture-shows-up" issue.
JayBachatero said:
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Click to expand...
Click to collapse
what firmware do you have?
btw, dont count on Locale to turn off your stuff all the time, its not very accurate imo, at times its great, but thanks to the crappy g1 battery, they have a choice, constantly check time/location/.ect and drain the battery in a hour flat, or periodically check it and reduce battery drain, do you have any wifi programs that keep wifi on when phone sleeps (such as wifi lock and so on)? if so use the program on the market that writes up a log of its actions and see if its acting up
as for #1 (sorry im unorganized) my phone does that too, i believe its because i have 2 programs that run when the phone rings, let alone im sure locale is checking to see who is coming since thats a condition, which would make 3, and then i have a mp3 that plays when the phone rings, and i have a class 4 sd card (i know, i know), the way that programs work is that it has to go line by line of the code, if it is slowed down, or it has to execute other items before continuing that are slow to execute, than everything has a delay, but yeah from time to time i have this issue, phoneplus was a program that made me miss a few calls (1/4th of the time)
i think 3 and 4 are directly related, could be wrong
I was having the same problem right after I installed the app "Contact Owner"
No amount of reboots fixed the problem. Uninstalled and everything was back to normal.
@wootroot - I have stock RC30. Haven't rooted yet.
JayBachatero said:
@wootroot - I have stock RC30. Haven't rooted yet.
Click to expand...
Click to collapse
consider upgrading to the rc33 ota update yet? i had better battery life (and my battery didnt get as hot) when i used rc33
also, if youve had your phone since it first came out (rc19 i believe) and your battery used to get very hot, you might of damaged some of the cells (especially of the battery has expanded), if this is the case simply call tmobile and tell them that your noticing even after wiping the phone that your battery life is lasting shorter and shorted, even with out any programs installed from the market, i even went as far as to say that i made sure wifi was off, only 2g was on, gps was off, screen was dimmed, timeout set at 30 secs, and im still only getting a hour of life (none of which is true but it got through all the "well how about trying this and calling back if you still have a problem" bs, with the ota rc33 and the new battery, i noticed a pretty good difference
I have a modified version of this "doesnt always wake up". The phone is less than 24 hours old, it was a refurb they sent me for the last one that went dead. I used it with the rc33 it came with and found the problem, then figured it was hosed so i rooted and installed 3 of the versions of cupcake (The Dude, JF, and Haykuro) to see if they all had the issue- they do. Here is a video, hope you can see the attempted keypresses. There will be lines that appear, like the screen is broke..then, they will go away. Sometimes it takes 5 minutes to get the phone to turn on, however if I leave it on (never goes to sleep) it works flawlessly.
http://www.youtube.com/watch?v=ecQo2Ly2WUM
I get this all the time also...
Uninstalling dxTop doesn't change anything for me...it still acts the same...
I also get the problem that when someone calls me the screen stays blank for about 5 seconds and I can't tell who calling...
wake up issue
I am experiencing the same problem, with a brand new warranty replaced G1, what happens is when the phone goes to sleep it completely locks up, when I try to wake it up via menu, it does not wake. Plugging the phone in and trying ddms or adb does not work, ddms shows the phone as offline, also the device seems to get really hot when this happens, sometimes Call + Menu + Power resets it, and sometimes I have to pull the battery.
I think this may have to do with wifi turned on. Because when the screen goes off your phone switches wifi off and goes to 3G as default setting.
I think we should try leaving wifi on all the time and see if that solves the issue, im about to try that now.
It seems this is a known issue over at tmo forums
A couple questions:
When this happens to you guys is wifi enabled and connected when the phone is shut off?
What Rom, SPL, and Radio is installed?
I noticed this didnt happen to me until I enabled wifi, maybe I didnt wait long enough because its completely random, please send back your results
defcon
Hi guys,
bought my Tattoo 1,5 weeks ago and have from beginning fairly poor battery. Even reading in this and other forums that all Tattoo users are charging nearly every day I digged into this.
I found out that my Tattoo is not going into sleeping mode at all. By typing code *#*#4636#*#*you get all the battery information including percentage how long the system is running without sleep.
I played a little bit with my installed apps but it seems that it is not depending on them. Social networks are shut down at all. Then at one point I restarted the phone and everything was fine, running at 10% and lower.
But after I made my next phone call the number was rising again up to 100% after next charge...
Found some information in Hero forum that the dialer app is causing this from time to time so now I have mailed HTC about this.
What experience do you have with the sleeping mode? Is your phone running on a low figure or also up to 100%?
Cheers
xdakinne
xdakinne said:
Hi guys,
bought my Tattoo 1,5 weeks ago and have from beginning fairly poor battery. Even reading in this and other forums that all Tattoo users are charging nearly every day I digged into this.
I found out that my Tattoo is not going into sleeping mode at all. By typing code *#*#4636#*#*you get all the battery information including percentage how long the system is running without sleep.
I played a little bit with my installed apps but it seems that it is not depending on them. Social networks are shut down at all. Then at one point I restarted the phone and everything was fine, running at 10% and lower.
But after I made my next phone call the number was rising again up to 100% after next charge...
Found some information in Hero forum that the dialer app is causing this from time to time so now I have mailed HTC about this.
What experience do you have with the sleeping mode? Is your phone running on a low figure or also up to 100%?
Cheers
xdakinne
Click to expand...
Click to collapse
What do you mean by 100%?
Just type in *#*#4636#*#* and go to battery (accu) protocoll. Can only guess what it is called in english (running a German version). Then check last option of the first (other usage) and there you can see how long (percentage) phone is running without going to sleep.
Battery History -> Other Usage:
Running 86.7% (that's a lot!)
Screen On 71.1% (that is too... considering it's in my pocket most of the time...)
So you're getting 100% on the first one?
100% here
what can we do about this? it says here 6 hours ago woke up and that's when i made my first phone call...
Bikers said:
100% here
what can we do about this? it says here 6 hours ago woke up and that's when i made my first phone call...
Click to expand...
Click to collapse
Have you tried a hard reset?
And have you contacted support?
no i haven't tried any of this! I'm not really complainig about recharging my phone. If others are interested about this thing I'll be to...
Thanks for advice...
Found for me that when rebooting the phone after charging it will go into sleep for some while. Yesterday for nearly half the day which increased battery life a lot. But at some point, can´t say what caused it, it will go up again. Not to 100% for sure but you can see it rise constantly so no sleep again.
I have contacted HTC about this but did not get any reply. Will keep you updated.
have you tried download advanced task killer, cause some apps stay in the background my friend.. :/
I have several task manager installed. All showing different stuff running in the background . Even exiting all does not bring the phone back into sleep.
xdakinne said:
I have several task manager installed. All showing different stuff running in the background . Even exiting all does not bring the phone back into sleep.
Click to expand...
Click to collapse
First time heard that
Have you thought of doing a hard reset? :/
I've had a SII for a couple of weeks now (new user to android) and I have flashed it to Lightning Rom 1.5. But even before doing this and also afterwards the phone seems to crash/lockup at 5am on about 5-6 occasions.
Is there any program/app I can install to monitor what is kicking in at this time so that I can disable/uninstall it?
Thanks
What do you mean by crash exactly ? Reboot ? Freeze ?
What you could do is plug your phone to your computer before it crashes, and start adb logcat, wait for the crash, and then look at the log to see what caused the crash.
It is completely frozen. I get up at 6:15am and the phone has a blank screen, but I can press a button to activate the screen and the clock is stopped at 5:01am and you cannot do anything else except turn the phone off and back on.
Maybe its the rom? Have you checked its thread? Try flashing bacm to stock. See if problem occurs.
Sent from my GT-I9100 using XDA Premium App
I checked the thread but doesn't appear to be anyone else with same issue. I might try the stock ROM to see if the problem persists. Although I sure it happened once on the firmware that came on the phone (KE2 I think it was).
scheduled backup?
I couldn't find any backups scheduled. So I wiped the phone last night and applied the Lightning 1.5 ROM again and it seems to have been fine this morning..no lockups.
Thanks for the advice.
I had a similar problem with my Nexus S. It went into a bootloop at around 5am... I'm not sure, but I used to think it might be that network operators refresh their networks at that time, and a buggy radio would crash.. This is not normal, if it does the same thing with stock return your phone for repair, especially if you use your phone as your alarm!
Sent from my Sammy Galactic S2 Beastly Device
OccasionalDroid said:
I had a similar problem with my Nexus S. It went into a bootloop at around 5am... I'm not sure, but I used to think it might be that network operators refresh their networks at that time, and a buggy radio would crash.. This is not normal, if it does the same thing with stock return your phone for repair, especially if you use your phone as your alarm!
Sent from my Sammy Galactic S2 Beastly Device
Click to expand...
Click to collapse
I'll keep that in mind if it happens again..cheers. Been OK this morning so shall see how it goes.
Its done it a few more times since I did a factory reset, always at 5:01am. After rebooting the phone and checking the battery stats it appears that 'Cell Standby' has used 52% of all battery consumption and the battery drained from 100% to 9% over 8 hours. The problem also occurs even if the phone is on charge over night.
So maybe it is a buggy radio? Gonna take it back to the store tomorrow to be looked at.
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
-----------------------------------------------------------------
Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
--------------------------------------------------------------------
So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
-----------------------------------------------------------------
Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
--------------------------------------------------------------------
So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
Click to expand...
Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.
I have noticed almost every single night for the previous two weeks my Essential phone restarts itself. The only way I can tell this is when checking my phone in the morning the pin lock comes on and says pin must be entered after restarting. This happened with the November security update and still happening after downloading the December security update. Is anyone else noticing this?
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
bavarianblessed said:
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
Click to expand...
Click to collapse
Ha thanks
ShadowDrake said:
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
Click to expand...
Click to collapse
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
Final-Mac said:
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
Click to expand...
Click to collapse
Coming back to this, because I'm still having issues. Sleep As Android gets suspended overnight. It initially was happening randomly, now it seems to happen every night.
I still believe the phone may be crashing, just not completely rebooting. I noticed that a reddit app I use (Relay) was using much more CPU recently and making the phone warm, draining the battery... while previous use didn't really do this. So I went to clear the cache for the app from system settings.
The phone froze... touchscreen became unresponsive. I gave it 15-20 seconds and it was still stuck so I tried to hold the power button in an attempt to find which button combination would force a reset. During this time, the phone decided to respond again and took all of the input I had tried at once - the power menu came up and it returned to the lock screen.
At the bottom of the lock screen - "Unlock the phone to use all features and data" just as it shows up every morning after "deep doze"
But the phone's uptime didn't restart. 131 hours and counting now.
So maybe this is a warranty-able issue after all.