Database Users

Screen Lock issue with HD2

After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed

did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?

i had it to only closed al my apps in taskm and it stoped flickering

My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?

I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.

I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.

linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)

johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
Click to expand...
Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.

I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!

Buy pocketshield, problem solved.

i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.

Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.

theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me

Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos

Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...

But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.

The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1

Thank you very much. I opted for the hard reset option... I hope it stays ok this time!

My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved

i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers

Volume key in HTC SENSE Music player

Hi
When using the HTC Sense Music player, the volume key sometimes acts as forward/backward in songs and some times as volume key. Is this a bug or am I doing something wrong here. Cannot find any settings regarding this issue

Hmph, I never got this issue.

Same problem here
I'm facing the same issue here. Any advise ?

Even i was facing same issue in youtube client ...
but after soft reset its working fine

same problem
hi. i'm facing the same problem. anyone discover anything?

yes.. that ALL of you installed some nice icons taskbar lol.. remove it..

icons taskbar?
thank you for the help but what do you mean by
icons taskbar?

adolfotregosa said:
yes.. that ALL of you installed some nice icons taskbar lol.. remove it..
Click to expand...
Click to collapse
I don't install things like that, but have this problem. It's nothing to do with anything that's installed on top of the UI.
This is a known issue, and has been discussed on here before. There is no answer at the moment. It's most likely a feature that has bugs in it. It would be nice to just stick to either volume or track skipping, depending on what you want. I normally get volume control from the buttons, but it does occassionaly skip tracks.
HTC may be aware of it - they may not. Since it happens so rarely for me, I'm not too fussed, but if it's bothering someone then they should report it to HTC, just in case they don't know about it.

solution
i found a solution but it's a bit painfull!!!!
hardreset your htc and after that it should be fine.
i've done this and my volume key it's working as it suppose to do!

loizos88 said:
i found a solution but it's a bit painfull!!!!
hardreset your htc and after that it should be fine.
i've done this and my volume key it's working as it suppose to do!
Click to expand...
Click to collapse
This isn't a solution, as it's an intermittent problem. If you've had it before, you'll have it again. It will just take a while to reappear.

i think it was something that i installed that cause this problem.

loizos88 said:
i think it was something that i installed that cause this problem.
Click to expand...
Click to collapse
It's an issue with the UI. It's possible that you could cause this by installing something, but uninstalling it would not stop it happening as the problem is native.

The volume key is dual action key when useing the HTC Sence MP.
in order to operare the the volume just turn the screen to "off" by pressing the "OFF/End Call "key.Enjoy the music.

zmor1 said:
The volume key is dual action key when useing the HTC Sence MP.
in order to operare the the volume just turn the screen to "off" by pressing the "OFF/End Call "key.Enjoy the music.
Click to expand...
Click to collapse
uh? Actually the whole volume function is messed up on the HD2. Sometimes it works, then you suddenly no longer see the volume indicator when using the buttons when watching a video, or it forwards/rewinds the videos/music and best of all sometimes it just crashes the whole device! Soft-reset and it's back to normal. There's a bug in Manila and HTC has to fix it.

This bug and the sms bug are the only problems i have with this phone.. both are so frustrating..

its a real pain in the ass sometimes, i experience this problem too - its definitely a bug

Soft "End call" button drops calls constantly

I've been testing this a little now and I am sure that I am presing the "End call" button with my face and dropping calls more now than ever. Maybe it's more sensitive in the new ROM's? Or the light sensor is less sensitive?
Is there a way to get rid of this button or disable it?
I am running DC 2.07.2 with the new radio and PRL 60663.

I was getting that too with DC 2.06. From what I could figure it would be caused by hanging up on the person with the soft end button and not the hard key. That is what I could gather out of the few times that it happened to me.

when you make a call, pull your taskbar down.
thats how i test if its me or the ROM.

Haha, I tried that... but my face pushed "call in progress" and brought me back to the call screen.
Maybe a themer could remove the "end call" button from that screen?

I am really having an issue here. Can anyone suggest a way to disable the soft button?

Download "proximity sensor" from the market.

After you make or answer a call, press the home button to go back to the home screen

doojer said:
I am really having an issue here. Can anyone suggest a way to disable the soft button?
Click to expand...
Click to collapse
Well, we don't really have a proximity sensor. BUT you can download the proximity sensor app from the market and that pretty much locks the phone while its in a call. That would be the only thing I can think of.
It does FC when you end a call on the Hero - but it doesn't disable the app, it gets the job done.

Kcarpenter said:
It does FC when you end a call on the Hero - but it doesn't disable the app, it gets the job done.
Click to expand...
Click to collapse
I haven't had a problem with Proximity Sensor FC'ing in 2.1. Calls going through at all… Now, that's a problem!

Well, I tried it and it doesn't work at all. Nothing I do makes it go into lock mode.... is my light sensor broken? And could this be from the ROM?

doojer said:
Well, I tried it and it doesn't work at all. Nothing I do makes it go into lock mode.... is my light sensor broken? And could this be from the ROM?
Click to expand...
Click to collapse
Could very well be broken from the rom, I haven't tried it in a couple of months. I'll see if I can make it work tonight. I wonder if its open source.

doojer said:
Well, I tried it and it doesn't work at all. Nothing I do makes it go into lock mode.... is my light sensor broken? And could this be from the ROM?
Click to expand...
Click to collapse
map your end button to put the phone to sleep or home only.

smoother2010 said:
map your end button to put the phone to sleep or home only.
Click to expand...
Click to collapse
If it's possible to re-map the hard button, isn't it possible to remap or break the soft one?
I'd rather keep my hard end button the way it is and disable or re-map the soft one.
Can anyone help? Would a donation move things along?

smoother2010 said:
map your end button to put the phone to sleep or home only.
Click to expand...
Click to collapse
...or just push the home button

Sigh........

Well, I had been using Regaw's suggestion of holding down menu and bringing up the keyboard during calls. It was working perfectly as a screen "shield" until a few days ago when it started pushing the screen up instead of covering it. It's so weird, it just randomly started doing that, so I actually am more likely to press the end button with that method now....
I guess I am going to have to get that overbloated "Screen Suite" program to stop this crap, since removing or disabling the soft "End call" button on the call screen does not seem like something that anyone here is capable of doing...

Just updated my wife's Moment yesterday to the leaked 2.1. Her biggest complaint about the phone was that she constantly muted or hung up on other people with either her hair, earring or cheek. Once updated I tried a test called and I couldn't believe that this issue was actually fixed! The mute/end call button now looks just like the vanilla unlock and can't be that easily activated. Not sure if that can be ported over to Hero but it would definitely be great to have.

Maybe just stop mashing the phone hard against your face?
I've never had a problem with this.

^Well, if you've never had a problem, then I don't know why I'm even posting here! Should have asked you first, apparently.
I know plenty of people who have this problem. It sucks.

bubi73 said:
Just updated my wife's Moment yesterday to the leaked 2.1. Her biggest complaint about the phone was that she constantly muted or hung up on other people with either her hair, earring or cheek. Once updated I tried a test called and I couldn't believe that this issue was actually fixed! The mute/end call button now looks just like the vanilla unlock and can't be that easily activated. Not sure if that can be ported over to Hero but it would definitely be great to have.
Click to expand...
Click to collapse
Weird, my issue actually got worse when I updated to 2.1 (damage).
(BTW, did you let your wife know that Sawawa has never had this issue? She might want to check with him next time before bothering you about these things.... )

[Q] Home button wont work During Call.

I have searched and then made this thread. There were some people with home button issue but None of those were related to my problem.
PHONE MODEL - GT-I9505 ( International version)
I have had my S4 for a couple of months now and I am addicted to flashing. I flash a test lot of new roms.
MY PROBLEM
When i make or I get a call, Once i pick the call and put my phone to the ear and after the proximity sensor turns off the screen i cannot use my home button or powerbutton to wake the screen during call. For example if i want to cut the call During a call. I simply cannot do it. Sometimes the home button will respond, Some times it wont
For the home button to work The other party has to cut the all only when my phone detects that the call has been disconnected it wakes up. Looks like the home button stops functioning ?
I dont know what is happening.
I thought it was the rom issue, But it isnt. I tried two different roms. Did the same behaviour.
Any advice or anything to help me will be appreciated. Is my hardware damaged?
My phone is never dropped and is very new like .
ROMS I TRIED
Wanam Lite.
Cynogenmod 10.1

same problem. any solutions?
I am having the same issue with my home button. Won't press during calls. Did you ever find a solution? Thanks!
rdhalla said:
I have searched and then made this thread. There were some people with home button issue but None of those were related to my problem.
PHONE MODEL - GT-I9505 ( International version)
I have had my S4 for a couple of months now and I am addicted to flashing. I flash a test lot of new roms.
MY PROBLEM
When i make or I get a call, Once i pick the call and put my phone to the ear and after the proximity sensor turns off the screen i cannot use my home button or powerbutton to wake the screen during call. For example if i want to cut the call During a call. I simply cannot do it. Sometimes the home button will respond, Some times it wont
For the home button to work The other party has to cut the all only when my phone detects that the call has been disconnected it wakes up. Looks like the home button stops functioning ?
I dont know what is happening.
I thought it was the rom issue, But it isnt. I tried two different roms. Did the same behaviour.
Any advice or anything to help me will be appreciated. Is my hardware damaged?
My phone is never dropped and is very new like .
ROMS I TRIED
Wanam Lite.
Cynogenmod 10.1
Click to expand...
Click to collapse

jasonbosch said:
I am having the same issue with my home button. Won't press during calls. Did you ever find a solution? Thanks!
Click to expand...
Click to collapse
Go to Apps - Settings - My device - Call - Untick Turn off screen during calls :highfive:

Cannot unlocked ZUK Z1 after ending call with screen off

Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.

Hi there, i am facing the same issue since two days now
First i am unable to come up with the physical home button issue and now there is this new issue. The phone does not respond after a call and the screen remains off and does not respond to any touch (double tap) or even the power button and home button pressed. I had to take the mobile into the recovery mode via home buttons power button and volume rockers. Is there any possibility of this getting fixed. I think i made a huge mistake purchasing this phone.. Slowly getting into problems one by one.. First the physical home button issue then this screen off issue. Checking for updates daily but seems like ZUK officials and Cyanogen are sleeping! Highly disappointed!!!!

In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?

ingtrans said:
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
Click to expand...
Click to collapse
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?

Sydarij said:
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
Click to expand...
Click to collapse
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.

ingtrans said:
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
Click to expand...
Click to collapse
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!

Sydarij said:
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Click to expand...
Click to collapse
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...

ingtrans said:
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
Click to expand...
Click to collapse
Yes, the accidental wake up is set yet the issue cannot be resolved. Any other way you can resolve this and prevent the issue from reproducing? In my opinion, ZUK and Cyanogen officials are asleep after launching their new flagship. Dont see any updates coming from them since last 2 months. highly disappointed with this!

Sydarij said:
Any other way you can resolve this and prevent the issue from reproducing?
Click to expand...
Click to collapse
No idea. The solution I found seems to work well for me, at least I have not had any issues since I applied it.

Please turn on adaptive brightness. Issue will be resolved
ingtrans said:
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Click to expand...
Click to collapse

Hi! I'm facing the same issue for the last 3 days. I felt everytime there is any moisture of sweat on the ear piece the phone hangs and doesn't get unlocked.
Will try shutting the double tap options. Hope it works! This is the first time I've brought anything in the launch sale without reading reviews. Hope I don't regret this.

sir when call come rintone accor but calling display doesn,t show
when i press phone icon in menu then it shows
phone is lenovo zuk z1

screen freezes during/after call !!
did you solve this problem?
i too have posted the same problem here ..
any sugesstions?

i am facing a black screen while calling and receiving calls on my zuk z1 .. any solution? and where do i find the proximity setting in my settings?