Random lockups, before and after NoDo. - Venue Pro General

So yea... my DVP locks up every once in a while, crashes, etc. Is this normal? I'm getting kind of annoyed and ready to do an RMA, but I can't be without a phone (obviously).
Just curious if I'm the only one or not.

Depends on what you mean by once in a while. Short answer is a rather high percentage of 16GB DVPs have major stability/lockup issues (lots of threads here about it), most 8GB are fine. Supposedly Dell will release a firmware update in the next couple weeks to adress it.

Yea, I have a 16GB so I guess that may be my issue.
Any location for the announcements from Dell on the issue? I'd love to see that update sooner than later.

HerculesSAS said:
Yea, I have a 16GB so I guess that may be my issue.
Any location for the announcements from Dell on the issue? I'd love to see that update sooner than later.
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Best thing to do is watch the boards here and follow Dell on Twitter. Most DVP news on Twitter comes from @LionelAtDell (http://twitter.com/lionelatdell) and on the #dellvenuepro hashtag (http://twitter.com/#search?q=#dellvenuepro)

Mine's 8gb and it locked up quite often, up to couple times a day. I started to think about returning..

Since NoDo my DVP has started to lockup randomly too. Before it was just with wifi, but now it seems rather arbitrary. Hopefully the firmware update will bring this one down too.

Mine was locking up primarily while in marketplace on wifi, then while charging. Now it's locking up while Zune is playing. Funny how it started locking up more after my 30 day refund warranty was up. I'd love to get my money back, but Dell says I can't. Now I'm waiting to see what my attorney general has to say about it.

It's ironic that when I viewed this link through my phone, it locked up my phone.
*sigh*

HerculesSAS said:
So yea... my DVP locks up every once in a while, crashes, etc. Is this normal? I'm getting kind of annoyed and ready to do an RMA, but I can't be without a phone (obviously).
Just curious if I'm the only one or not.
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Click to collapse
You are not the only one suffering with the random lockups. It is getting quite irritating with or without the no-do update. I am still randomly getting the lockup while charging but "especially" when using Internet Explorer. From my experience, using the browser seems to be much worse with the no-do update on my phone. I cannot tell you how many times the frozen/lockup situation occurred to me within a 5 minute span. Loading a site, freeze. Opening a tab, freeze. scrolling through a site, freeze. The phone basically works whenever it wants to work. I'm sorry but this is absurd and I hope the new update will solve these issues. If not, many people including myself will be extremely unhappy.

Related

When will T-mobile release OTA

I got my HD2 last friday and i love it thus far, but i cant help be bothered by problems that just started monday. Such as it drops from 3G-E-G and goes back when i'm in the same position. Today the phone froze on, Message lag and every time i turn my phone from sleep i get this message.
"Cannot connect for a unknown reason. To check your connection settings and change them if needed tap settings. If the problem continues reset your mobile device according to your manufactures documentation and try again"
Even when it has full bars. I know a lot of these problems are software related and not hardware I would return the phone but i bought it new from ebay so i cant. Starting to regret this should of gone for the Nexus One.
Since you just got the phone last Friday, did you do much research on this phone? If you had, you would have read on the T-Mo HD2 forums and on here that there have been issues with the phone.
Research would also have suggested to you that the good number of the issues of lagging, freezing, and just plain weirdness on the phone can be attributed to the HTC/Sense Messaging app on the phone. What a number of owners have done is to disable this messaging app and to start using the standard WinMo messaging app. I've had my phone since release day and can say that with the HTC/Sense Messaging, I experienced the weirdness. Since flashing to a cooked ROM and disabling this, I have not experienced any of it at all.
Having said all that, it sounds like you're already frustrated with this and are having second thoughts. But you're in luck since the remorse period for you has not expired. So, I wholeheartedly recommend that you return the phone and get the Nexus One to avoid any future frustration with the phone.
I did do research, also some people have stated their aren't issues. Also i got this phone through EBAY so no remorse period. I like it, i'm just wondering when will Tmobile/HTC release an update that fix all these problems?
KidTech said:
I did do research, also some people have stated their aren't issues. Also i got this phone through EBAY so no remorse period. I like it, i'm just wondering when will Tmobile/HTC release an update that fix all these problems?
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In that case, I suggest finding out from those people without issues why they don't have them and trying them on your phone. As for no remorse period, my bad.
And as for when T-Mo and HTC will release fixes? Perhaps we can ask our friends in the UK how long it's taken HTC to fix their issues. It sounds like they still have them even though they got the phone months ahead of us, so I'm not too hopeful.
KidTech said:
I did do research, also some people have stated their aren't issues. Also i got this phone through EBAY so no remorse period. I like it, i'm just wondering when will Tmobile/HTC release an update that fix all these problems?
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Click to collapse
I wouldn't be surprised is there are no more official updates released, as the phone is over 6 months old already. I suggest doing some reading and try to work out the problems yourself. It's a great and very versatile phone with tons of options and potential if you learn how to use WinMo and work out any kinks or problems you come across. There are tons of resources and people to help on this forum. Are you familiar with Windows Mobile, or is this your 1st Windows phone?
Well i hope they do. I do like the phone a lot love the big screen. I did have WM phone it was the Dash but i didnt do much to it..

Swapping my SGS with a new one.

So I've got one of the many Vibrants with the flaky GPS, and none of the fixes out there seem to improve the problem. My local T-Mo store is understanding and quite willing to swap it with a new one since I'm still within the 14 day policy. The only catch is I want to put the phone as close to stock as possible before I do the trade so they can't say it was something I did to it. Right now I've rooted deodexed, and I've got clockwork ROM manager going. I've also deleted almost all the stock cruft and swapped the calendar / camera apps. Because I was so eager to make it "mine", I also failed to make any backups BUT my wife happens to have a totally stock SGS from which I can scavange from but I'd like to do it without having to root it or anything. Is this possible? If not would thread 739091 ("True Stock 2.1 firmware for vibrant"; sorry I can't post links since my account here is still new) get me there?
http://forum.xda-developers.com/showthread.php?t=734475&highlight=stock is what you're looking for. Just flash this with Odin and you'll be fully unrooted.
Awesome, I really appreciate that. I'm not timid when it comes to making the phone my own (I was an early adopter of CyanogenMod for my old G1) but I just returned from a deployment and the whole 'scene' has changed a lot more than I expected lol.
Hehe. you might want to give the new T-Mobile Vibrant firmware that was leaked, it fixes the GPS problem (result may vary). Returning your SGS for a new one isn't going to fix your problem. It's not hardware related, its firmware.
An exchange won't fix your GPS issues anyway so you mine as well keep the one you have. Trust me, we try to swap them out customers all the time at my store.... It's a known issue and Samsung is SUPPOSED to be sending us an OTA soon
Sent from my SGH-T959 using XDA App
ShanDestromp said:
Awesome, I really appreciate that. I'm not timid when it comes to making the phone my own (I was an early adopter of CyanogenMod for my old G1) but I just returned from a deployment and the whole 'scene' has changed a lot more than I expected lol.
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Just want to say thank you for serving.
zephiK said:
Returning your SGS for a new one isn't going to fix your problem. It's not hardware related, its firmware.
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briguydj32 said:
An exchange won't fix your GPS issues anyway so you mine as well keep the one you have.
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Hmmm, quite a few people I'd talked with locally that have the vibrant said swapping worked for them. Is it possible that newer firmware has been released for phones with a newer "birth" date than mine? Then again who should I trust more, people who hardly utilize their phones, or the people who drool over the prospect of new mods and hacks? hehe. I guess I'll just call T-Mo back and let them know I wont be bothering with a swap after all.
Droidicus said:
Just want to say thank you for serving.
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Hey, my pleasure. If nothing else, I have the Army to thank for bringing me out to Hawai'i and giving me the chance to meet my now wife hehe.
ALL out of the box Vibrant's have the same firmware. You need to update to the newest firmware version, it works really well. GPS is better than it is on my CLIQ.
I dunno, i've heard reports of GPS working perfect out of the box for some, and the new firmware doesn't seem to do much for my GPS,
10m accuracy at most unless I leave gps on for about an hour and maybe i'll get 6-7m accuracy, but driving, it SKIPS, (still at 10m) instead of gliding along like my G1 did.
So i'm considering perhaps swapping mine.
QwertyAccess said:
I dunno, i've heard reports of GPS working perfect out of the box for some, and the new firmware doesn't seem to do much for my GPS,
10m accuracy at most unless I leave gps on for about an hour and maybe i'll get 6-7m accuracy, but driving, it SKIPS, (still at 10m) instead of gliding along like my G1 did.
So i'm considering perhaps swapping mine.
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10M of accuracy is not bad and if you want to get technical, GMaps interprets the data differently. What shows in GMaps as 10 meters will show up as 7 under GPS test. I've got my Vibrant here at 6 Meters under GPSTest and 10 under GMaps. Get a grip people.
heygrl said:
Get a grip people.
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I wont speak for Qwerty, but in my case I was LUCKY to get 10m accuracy; usually the best I could get was 40m; usually after 5-10 minutes of 'searching' and when you're driving an unfamiliar city such as Washington DC Like I was this past week, 40m is far too inaccurate for navigation. Your 'get a grip' is completely tasteless and uncalled for in this thread.
That said, I took zephiK's advice and just flashed the new 2.1 (thread 780935), and I must say its a lot better. I can get a 10m fix indoors in less than 5 seconds from a cold start (EG without GMaps knowing where I am at all); before being indoors I would never get less than a 1000m 'fix'. As soon as I get mine fully tweaked, I'll be sure to flash my wifes phone as well since she's got the same issue.
ShanDestromp said:
I wont speak for Qwerty, but in my case I was LUCKY to get 10m accuracy; usually the best I could get was 40m; usually after 5-10 minutes of 'searching' and when you're driving an unfamiliar city such as Washington DC Like I was this past week, 40m is far too inaccurate for navigation. Your 'get a grip' is completely tasteless and uncalled for in this thread.
That said, I took zephiK's advice and just flashed the new 2.1 (thread 780935), and I must say its a lot better. I can get a 10m fix indoors in less than 5 seconds from a cold start (EG without GMaps knowing where I am at all); before being indoors I would never get less than a 1000m 'fix'. As soon as I get mine fully tweaked, I'll be sure to flash my wifes phone as well since she's got the same issue.
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No thats what im saying about.. He does have the update on his Vibrant
Sent from my SGH-T959
Anyways, Qwerty I just hope you get lucky with your swap and get a working gps and hardware recovery.I've been poking around and quite a few people are saying some of thenew vibrants have issues getting into recovery and down load mode
Sent from my SGH-T959 using XDA App
Yeah, i'm still considering doing the swap, sometime this week, perhaps even today, got up this morning, and phone was off, (Charging Battery Symbol on the screen),
I'm not running any of the custom roms nor am i OCing. Just worried if I do the swap I may end up with even more problems. I don't know what it is with the Samsung phones, if perhaps a lot of the phones have hardware problems or what. I have only used the original stock rom, and the leaked samsung rom.
I don't mean to be picky with my phone, but I remember my 2 year old G1 getting easily 3m lock as soon as i open up the maps inside my room, and navigating with it, was extremely accurate as well. I also never had restart issues with the phone, till after dropping the thing really hard, and then even the restart thing went away.
Today, I'm lucky to get even 40m lock again, on that same leaked updated firmware. My gripe with the samsung vibrant is that there seems to be some sort of hardware problem with the phone and samsung is not saying a thing about it.
I'm telling you guys... don't bother with a swap... I work in a very high volume store and have seen almost every customer come back with GPS issues. We won't even swap them anymore for customers because TMO has listed it as a known issue, and Samsung has announced the firmware update soon... A swap WILL NOT fix the issue, but if you decide to swap it, don't go whining to us our TMO about how you "keep exchanging it and none of them work..." They know this, and YOU know it.

Gingerbread still has random reboot...

I thought gingerbread was going to fix the Atrix random reboot issue. Well it has not. Late last night while using the Atrix, poof. It restarted itself. This is probably my fourth Atrix, but it has lasted the longest without a reboot.
Sent from my MB860 using XDA App
It has happened to me atleast twice now ever since updating OTA to Gingerbread.
Phone is just rooted nothing else.
I have never experience this problem on stock or custom roms. You don't have any custom kernels installed, such as overclocking, do you?
In my experience (maybe twice in a month) this happens when there is signal/reception, but no data, and you start pushing the phone my trying multiple data enabled apps.
On both occasions I had full bars/signal yet no data (stupid telco) or very slow data, in frustration I was hitting refresh, opening other apps to kill time / see if it was app or network problem etc. then BAM. Kinda like how a corporate windows build loses its mind if it loses its connection to its domain resources.
Annoying
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
ewawr1 said:
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
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+1
/10 Chars
ewawr1 said:
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
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Click to collapse
no chance for me, in Australia, grey market import
In all honesty not a big deal if it doesn't happen too often
I'm on stock everything on my Atrix. I font think swapping the phone works, like I said this is my fourth Atrix lol.
My reboots happen at random. No specifics are the same at anytime. If I do swap it again though it will be for another phone entirely, but for what I don't know. I know a few people with the Inspire and they've had their problems. I know one person with the Infuse who has yet to have an issue, but either way I'm taking a huge downgrade.
Sent from my MB860 using XDA App
Reboots
Anyone got a solution? I just updated Tuesday and I have had many random reboots. I am having the reboot 3-4 times a day. I never had the issue prior to Gingerbread.
I haven't had any reboot issues on mine nor my GF's, but I agree that it seems to be either the phone or a faulty app.
I know someone that had 2 from early batches and finally had a stable one after returning the others and hasn't complained of any issues since then.
Another co-worker had issues but uninstalled an app that kept force closing and never had the reboot issues come back.
One other thing to try is a factory reset...if it hasn't been attempted yet.
just had my first reboot over the weekend. other than that its not rebooted yet. but its only a week old.

Had first random reboot on official ICS.

Still running official stock + root only and had a random reboot. A couple of minutes later I got a text and when to open and it rebooted again.
First one since I updated basically as soon as the ota file was posted.
Even stock isnt perfect. Even the "magical" iPhone crashes.
It's the nature of software to crash when it starts getting very complex. Not to excuse it, as some sort of report will eventually come Google's way, but it's not a big surprise.
did take the update the normal way or did uflash by custom recovery?
nickmv said:
Even stock isnt perfect. Even the "magical" iPhone crashes.
It's the nature of software to crash when it starts getting very complex. Not to excuse it, as some sort of report will eventually come Google's way, but it's not a big surprise.
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Click to collapse
To be honest,
Never had an Iphone.
I have a first gen Ipad I bought the first month it came out. Also have and ipod touch.
the thing NEVER EVEN ONCE crashed on me. EVER. I use it 2 hours daily, for over 1.5 years.
I'm just sayin.
wrick01 said:
To be honest,
Never had an Iphone.
I have a first gen Ipad I bought the first month it came out. Also have and ipod touch.
the thing NEVER EVEN ONCE crashed on me. EVER. I use it 2 hours daily, for over 1.5 years.
I'm just sayin.
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Click to collapse
odd my iphone crash atleast twice a week or bad lock ups just saying
Yeah I know. Not complaining or anything. Just letting it be known that I had one for the first time. I had not seen any reported yet. But then again I stopped reading the issue / complaints thread due to the fact that it was full of nonsense IMHO
Since you're rooted you can backup and try doing a cache / factory / dalvik wipe and try to restore the official ROM that you can find in the stickies.
Did you wipe when you got your original OTA update?
I got many random reboots, the phone is not rooted. First I got it after the update during a call so I did a factory reset and since then I haven't got reboots during calls but I get like 2 reboots each day while the phone is idle

Kit Kat OTA users...

Hello All,
I've lurked for a fairly long time, however I have come forward from the darkness to share some problems brought to light from the KK OTA update.
It Sucks.
There is no way around this. It's laggy in every menu. When im typing anything out, whether its a text, or an email or even into a search bar Its always chopping and lagging behind a couple seconds. Its a pain to hit the home button to back out of apps or just go get out of something that stopped responding for no apparent reason.
Also, as a small business owner, It is imperative that i stay in communication with my employees and family at all time should anything arise.
The KK OTA has failed miserably in this function. I have had it happen almost everyday for the last month since i downloaded it and installed it on my device that there are periods of time in between me receiving messages and sync data(email, push notifications, etc) that can be quite long. I have noticed that sometimes i just plain don't get my text messages for hours at a time. I'm a hard-working, geeky, IT guy 100% of the time, but Im a father first. Its not okay for me to not hear back from people regardless of what the situation is, and then I step out for air at night and go for a cruise, and then all of my texts and push data suddenly hit my phone all at once, sometimes anywhere from 3-6 Hours later!!!!
Its not my reception. I have a full 5 bars at my residence and at least 4 everywhere else in town, and average speeds of 45 Down and 30Up. My brother and girlfriend also have Note 3s and experience the same and even some different issues. My girlfriend's note 3 cant stay charged longer than 6 hours. even with the phone having all the apps closed and RAM cleared and the phone in complete Airplane mode. Its gotten to the point where she always has her charger with her! We feel like iPhone users! We've gone as far as to buy 3 extended batteries and everybody gets to keep one as a spare. Often times i have 2 spares in my backpack and I swap batteries once a day. My brother has had issues with his keyboard failing to work at all and requiring an actual reboot of the device and yesterday he called me to tell me that his speaker stopped working and after 3 reboots the speaker was functioning normally again. What causes this?
To sum it up, I knew there was only one way to remedy this situation and I was dreading it. I had to call Verizon. I had to tell them that the OTA update had made my phone worthless and unusable. It was an even further long shot, but i had to request and demand a replacement Note 3 with Jellybean on it and NOT KIT KAT.
The phone was overnighted yesterday and it arrived this morning. It came with Jellybean. Flicking through the menus and settings I had forgotten what the speed had felt like. Crisp, concise and without the slightest hesitation. The main purpose of this replacement on JB was so that it could be rooted and the stock apps could be frozen through TiBu and a nice aftermarket ROM could be installed. And that's just what I'll do. I've kept my Sim in my old phone and made sure WiFi stays off on the new one until the old one is backed up and Im ready to root the new one. I cant take anymore chances with these stupid OTAs
Briefly after i had taken the OTA, I had attempted to use Kingo and vRoot(I had been out of the phone mod/root scene for a while) To my surprise it didnt work. Then i realized the boot loaders had changed and were blacklisted and there was no going back.
I've been stalking all of the similar "4.4.2 root method? threads for the last few weeks and all of the responses led me to this obvious conclusion.
Lesson Learned. READ XDA BEFORE TAKING OTAs.
Note 3 junk now.
My Note 3 after OTA:
1 in 30 chance of not seeing "mobile network not available"- and actually making a phone call.
Random reboots
Short battery life
Hot
Crappy visual voicemail trial hard to disable
Overall, my Note 3 which ran perfectly before the update, is junk now.
VZW only has one answer- refurb.
How's about a fix!
I with you. Was so excited about the update until i got it. Phone havent been the same since. I have to hit airplane mode about 10 times a day to get 4g back. The phone button just hangs and take forever to respone. The whole phone now is very slow. I calling verizon when i get a day off. Really thinking about ditching samsung altogether. Their not what they use to be
Sent from my SM-N900V using XDA Free mobile app
droidfreak02 said:
I with you. Was so excited about the update until i got it. Phone havent been the same since. I have to hit airplane mode about 10 times a day to get 4g back. The phone button just hangs and take forever to respone. The whole phone now is very slow. I calling verizon when i get a day off. Really thinking about ditching samsung altogether. Their not what they use to be
Sent from my SM-N900V using XDA Free mobile app
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I know Samsung can do better than what they're doing right now. But the simple fact that Verizon was 2 months late to the KitKat party with a ****ty OTA to boot makes my blood boil. Currently running Hyperdrive Rom and I have not regrets.
:laugh:
So any suggestions? Really don't want a refurb if possible for their screw up but i need a phone that works. The guy at the vzw store did tell me a fix was in the works Just wait?
charge1 said:
So any suggestions? Really don't want a refurb if possible for their screw up but i need a phone that works. The guy at the vzw store did tell me a fix was in the works Just wait?
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Click to collapse
Hey guys, I experienced many of these issues as well but have since resolved them.
First, any auto killers that you are running will lag the system big time! I dont know the technicals of why this happens but I experimented on my phone and it happens. SO AVOID AUTO KILLER APPS.
Second, this is in addition to the above suggestion. If you still have problems, a clean re-install might solve it. You can simply use kies or the verizon upgrade app which you can download with a little google search. Repair the installation or install clean (even better) to clear these issues up.
Again, I don't know the technicals but this worked for me after a good amount of experimentation and it's working fine until a root is available.
Best of luck!

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