Related
http://support.t-mobile.co.uk/discussions/index?page=forums&topic=801038132d6a86012b3763ab0b007e4e
Only for T-Mobile users?
Well I guess that it will be for some other country too and if it doesn't I think that the rom will be modded fast here
Wow only Tweeted them last night to say the forums were implying they would not have it out before Christmas while Samsung were releasing it tomorrow. LOL. I like the reply
I assume Bell or samsung canada will dosame .
Sent from my GT-I9000M using XDA App
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Could be it depends on language? English first, then translation and rest of the world?
Fuctifino said:
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Click to expand...
Click to collapse
Same here via Buymobilephones.net.
Fuctifino said:
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Click to expand...
Click to collapse
The Eclair ROMs had nothing from T-Mobile apart from the start up and shutdown screen.
Chronos12 said:
Only for T-Mobile users?
Click to expand...
Click to collapse
I guess this pretty much confirms the froyo update on all US carriers in the days to come...
Fuctifino said:
Does the Galaxy S that T Mobile UK supply come with any of their branding?
I was expecting to see a load of T Mobile crap installed on my SGS but there was nothing.
I'm on T Mobile but I upgraded via a carphone warehouse shop and mine isn't network locked.
Click to expand...
Click to collapse
I thought Craphone Whorehouse always sold generic handsets? If Vodafone hadn't been selling generic unbranded sets when I got my Galaxy S I would have gone round the corner and got one from them instead.
Seems that because of the huge success of the phone worldwide the release will be progressive because the servers might not be able to handle all the phones
Might explain why not all the country releases will be at the same time
That doesn't make sense at all. Multinational companies have their servers in whichever countries they are present. An american customer won't download updates from samsung india or vice versa... So in the end, each country is unique and regardless of when the update releases, users will download it from the same local servers after all, whether it's one country at a time or all of them simultaneously....
I would have thought it's equally (or more) likely that the T-Mobile forum team haven't heard about the delay yet. Given that the definite knowledge of the delay itself only seems to have surfaced in the last couple of days.
Also, without wanting to sound mean about it, the non-answer in that thread, re how to back up data etc, doesn't suggest the highest level of possible competence.
Anyway, we'll know soon enough, I suppose!
I contacted Samsung with regards to the error after updating the SGS2 to KE2 via Kies when using an Orange Sim....
Here was there piss poor response:-
Dear Kurtis,
Thank you for contacting Samsung and I have pleasure in providing the
following assistance.
Regarding your query, kindly note if there is something wrongs with the
phone you can contact your retailer as you are entitled in the first 28
days of purchase to an exchange for the phone.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Julia Jones
Online Support Team
Samsung Customer Support Centre
Wow thanks Samsung, I only wasted £500 buying it SIM free
Yes this is more or less what the told me about issues I am having with mine. Told me to contact my network, even though I bought the phone SIM free. Three won't get involved because the phone does not belong to their stock.
As I understand the reply, I think it means ask for an exchange from where you bought it(retailer not network provider). So if you bought it on CPW or expansys then that is where you should return it.
But if I need to exchange the phone, are they admitting that these phones are no good and bugger up after an update?
If the problem only appears to affect only a specific network, I think the network should be held responsible.
Its an Orange modded update not a stock Samsung update .
jje
JJEgan said:
Its an Orange modded update not a stock Samsung update .
jje
Click to expand...
Click to collapse
Orange haven't released any updates for the G S2....
If thats the case then the OP should have contacted Orange. But, as I read, Orange has yet to release the SGS2 from there stores so they may not support it official until they release it.
I see the OP is confused me Orange sim does not mean Orange firmware .
Kies will update the original firmware if the original phone provider has updated the firmware and posted to Kies for that product code .
As error is not mentioned in OP not got a clue what could be wrong and of course OP just received a stock probably automated robot reply .
500 notes thats a lot .
jje
Check my thread out, Samsung confirmed to me today that the upgrade is being pulled as its causing issues...
http://forum.xda-developers.com/showthread.php?p=13885491#post13885491
Although in the thread above I said KE1, it was actually KE2...
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Customer Reference number: 110519-017417
Dear Mr Dark,
Thank you for contacting Motorola.
We know you are eager to update to Android 3.1 software. We are working on the schedule for the regional upgrades. Each region will have slightly different timing due to specific regional requirements, and features may vary based on availability and other factors. When we have more details about the schedule, we will post them. In the meantime, we caution anyone considering the use of Motorola XOOM software that is not specifically intended for their region as this can seriously damage your device.
For any further assistance or information please do not hesitate to contact us, quoting your Customer Reference number. We are reachable on 0870 901 0555 to discuss the matter further with one of our experienced customer service agents. Please contact us anytime between the hours of 8:30am and 6pm Monday to Friday and Saturday 8am to 2pm.
Kind regards,
Motorola Mobility
0870 901 0555 www.motorola.com Customer By Web Form (Ed Dark) 19/05/2011 02.14 PM
Oh well... Not only dont have it yet, they dont even have a schedule for it!
I guess only US Wifi Xooms are Google experience devices. All other Xooms are much slower in updates
This is very disappointing, I'm a UK user of the Xoom 3G and can't understand why the update can't be released over here now....
Sent from my MZ601 using XDA Premium App
andyiacovou said:
This is very disappointing, I'm a UK user of the Xoom 3G and can't understand why the update can't be released over here now..
Click to expand...
Click to collapse
Agreed! I'm a Canadian user, with a Xoom bought in Canada, and I'm in the same situation. How hard is it for Motorola to release an update for us? I bought a Xoom instead of waiting for a Tab 10.1 specifically because the Xoom is supposed to be an "experience" device and I thought I would get quick updates; I'm fed up waiting for my Samsung Galaxy i9000m to get updates and figured that updates for the Tab 10.1 would be delayed also. Oh well, I guess both companies are just as bad as each other when it comes to updates.
Canadian wifi user as well. Flashed US firmware (damage my ass!). Got 3.1 update. Me = happy. But I did back up the Canadian version first if I ever wanna go back.
andyiacovou said:
This is very disappointing, I'm a UK user of the Xoom 3G and can't understand why the update can't be released over here now....
Sent from my MZ601 using XDA Premium App
Click to expand...
Click to collapse
That is because it wasnt Motorola who pushed US Xoom Wifi only 3.1 update, it was Google (they apparently used US Xoom Wifi only devices for their work/testing = you get update instantly from GOOGLE, not Motorola). And For all other Xooms (non US Wifi only devices) it's now Motorola's responsibility to release (probably with some changes, b/c of driver's languages etc), and we all can see how it's going.
That really sucks IMO.
I believe the main issue is Google's international copyright efforts...they haven't set up all their products for international use so they have to strip those items out of the external update packages. In Canada, for example, we don't have Google Books and we don't have customized voice input like they do in the U.S. I would be we won't get Google TV either so I'm guessing they need to strip all that out before they distribute further.
Google needs to decide if they're an internal manufacturer or not...!
http://www.groubal.com/google-rom-support-for-european-xoom-3g-and-wifi/
not sure if this will help..
i am trying anyway. will not harm.
http://www.groubal.com/google-rom-support-for-european-xoom-3g-and-wifi/
i am trying to do this, hopefully it will work.
we need more people to sign..
I bought an imported US wifi Xoom here in Norway. As soon as i turned it on and got it on Wifi, i got the 3.1 OTA.
If one has the Euro version, why wait? Just flash the us 3.1.
MiRaCL said:
I bought an imported US wifi Xoom here in Norway. As soon as i turned it on and got it on Wifi, i got the 3.1 OTA.
If one has the Euro version, why wait? Just flash the us 3.1.
Click to expand...
Click to collapse
You will have to root and you will loose languages and further updates via OTA.
Hdtvpower
Acer Thailand facebook page recently states that A500 with build number below 1.126 in Thailand will not get 3.1 OTA update from Acer. Unfortunately mine is 1.016.04 and never got ANY OTA update.
Anyone can confirm this is true in other country? I personally do not quite believe Acer Thailand support.
and why you not believe this
สำหรับการอัพเกรด Acer Iconia A500 เป็น 3.1 ตอนนี้เพื่อนๆ สามารถอัพเกรดผ่าน Over-The-Air (OTA) 3.1 (4.010.24) Official Update ได้ตั้งแต่ วันที่ 5 กรกฏาคมที่ผ่านมา แต่กรณีที่ไม่สามารถอัพเกรดได้ สำหรับเครื่อง A500 16Gb เนื่องจาก Firmware ต่ำกว่า 1.126 ซึ่งเท่าที่ทราบเป็น เวอร์ชั่น 1.016.04 และ ไม่ได้รับ การอัีพเกรด OTA เป็น 1.139.04 เมื่อต้นเดือน มิถุนายน ในกรณีนี้ ต้องอัพเกรดแบบ Manual นะครับ..
Click to expand...
Click to collapse
don't worry you can get the update (but I don't get why they speak about the 16GB, is there anything different with the 32GB or they expect that the 32GB should already get the OTA 139.04)
call this
02-685-4311
02-685-4355
or
fax at
02-254-9763
ask them directly
chok dee
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
atipon said:
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
Click to expand...
Click to collapse
I wouldn't believe this news for second...
FloatingFatMan said:
I wouldn't believe this news for second...
Click to expand...
Click to collapse
I think we don't ask you what you believe dude.
I just wonder why they did not mention about this at first place (I bought this for months). Just want to make sure that this is also the same for other country.
Click to expand...
Click to collapse
Taiwan said same about the update OTA and version under 126.0x
Call our customer service with the number I gave you, Acer have good customer service in our country brother.
sanaell said:
I think we don't ask you what you believe dude.
Taiwan said same about the update OTA and version under 126.0x
Call our customer service with the number I gave you, Acer have good customer service in our country brother.
Click to expand...
Click to collapse
nice to know this is an official news.
It's funny that I hit an update button million times for nothing.
atipon said:
nice to know this is an official news.
It's funny that I hit an update button million times for nothing.
Click to expand...
Click to collapse
Unless it's posted on their official website, it's not official news. It's just something some guy on the internet said.
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
FloatingFatMan said:
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
Click to expand...
Click to collapse
You're right. I'm so disappointed with their service. Now just wait them to release an update.zip for official 3.1. In the meantime, relax and enjoy xda rom, thanks xda guys!!
FloatingFatMan said:
Unless it's posted on their official website, it's not official news. It's just something some guy on the internet said.
Oh, and op? If this IS true, then the last thing you can claim is that you get good customer service from Acer in your country, coz you don't.
Click to expand...
Click to collapse
first it's official news from ACER Thailand so don't speak about what you doesn't know.
secondly the custormer service of acer is really good and care in thailand, maybe not in england so please, you come in thailand, you go to customer service and you will be able to compare or judge
thirdly what the hell are you answering like this?
Atipon, did you call them ? if you are free go on saturday to pantip plaza pratunam, second or third floor (if you come from the bridge you arrive directly on the good floor) then you told them. they will help you as they helped me out.
read the private message box, I send you a message with more information you will see about trust
no update!
Hi,
I live in France and I bought the tablet to England via the Internet on June 3 .When I used for the first time, it offered an updated version ,Acer_A500_1.126.03_com3_gen1 and nothing since. I think I have a Chinese version because I have done a factory restore and was in Chinese.
Is it possible to change the version to have a French version? and why I did not update OTA version 3.1?
Thank you for the answers.
Excuse my bad english.
sanaell said:
secondly the customer service of acer is really good and care in thailand, maybe not in england so please, you come in thailand, you go to customer service and you will be able to compare or judge
Click to expand...
Click to collapse
The customer service in England is very good, the problem is you phone up and get a call centre in India !!! Once you get past the Indian call centre and talk to someone in England you do get results.
With updates not happening to tablets I am told that the UUID number must be on the database, if it is not then you need to get it added, this means phoning up Acer.
I am also told that if you have "rooted" (aka hacked) your Iconia tablet then you are no longer covered under warranty so be warned !
tontonjicy said:
Hi,
I live in France and I bought the tablet to England via the Internet on June 3 .When I used for the first time, it offered an updated version ,Acer_A500_1.126.03_com3_gen1 and nothing since. I think I have a Chinese version because I have done a factory restore and was in Chinese.
Is it possible to change the version to have a French version? and why I did not update OTA version 3.1?
Thank you for the answers.
Excuse my bad english.
Click to expand...
Click to collapse
There is a new release of operating system for the Android Iconia Tablet, I know of two versions so far, the original a lot were shipped with and the month old or so updated version. I shall get the numbers of the versions tomorrow and post them so you can compare.
There is a new release of operating system for the Android Iconia Tablet, I know of two versions so far, the original a lot were shipped with and the month old or so updated version. I shall get the numbers of the versions tomorrow and post them so you can compare.
Thank you.
I'm waiting tomorrow
Wow.....that's so great.......I call up acer customer care here in india and they say they don't know anything about the update.....they say it might take a month for indian users to get 3.1....those idiots don't know that the indian users already got the update.......they know nothing about a500.........even the online chat service is rubbish......I have to go to the us site chat online....explain them everything why I contacted them instead of the us site and then ask my questions!
Sent from my XT720 using XDA App
android version 3.01
Kernel version 2.6.36.3
Build number acer_a500_1.1309.05_com_gen1
Installed and updated, that's whats in the UK.
so we are really lucky in thailand because we can go to the customer care center directly, and we not get an indian call center... since we speak thai that will be crazy.
and better root a device will not broke our warranty that i know because it is the customer service acer care told me in person.
First of all sorry if this is the wrong section but the Q&A looked more like Note related question rather than ordering assistance.
I am trying to order from Amazon.de and have it shipped to the UK, tried and almost succeeded when i ordered it, a case and a host USB lead. It said it had shipped (all of it) last week but soon after i received an email saying that the Note could not be shipped do to weight problems?
So now i have been screwed on the shipping for the extras and they wont send me the phone, have tried several times but when i get to confirming the order it says the same thing about electronic goods.
My question is for anyone in or around the UK that has received a note from Amazon.de how on earth did you do it lol i have tried emailing and phoning them since i have a German speaker in the house who can help out but nothing back yet in over 5 days
I ordered my Note from Amazon.de a few weeks ago but didnt order extras to avoid any complication. I ordered those from elsewhere and in the uk. My Note arrived in a few days with no difficulties at all.
Try doing the same.
grim00 said:
I ordered my Note from Amazon.de a few weeks ago but didnt order extras to avoid any complication. I ordered those from elsewhere and in the uk. My Note arrived in a few days with no difficulties at all.
Try doing the same.
Click to expand...
Click to collapse
Sadly i have tried that just the note on its own gets the the confirmation section before saying it cannot be shipped to my chosen address (mainland UK) funny thing is i have already had several items from amazon.de throughout the year including some very expensive items and very inexpensive items.
Really want the Note but i refuse to pay the prices some users think are fair in the UK especially for used models, i mean £500 for a USED item when i can get it for £350 :s
Yes the UK prices are a rip off as are the contract prices which is why i went to amazon.de. I must have been lucky as that was my first ever purchase from there.
I successfully placed an order for a white Note via Amazon.de on Tuesday last week and received it without any issues on Friday ...
That's not very helpful to you I know, but just wanted to let you know that even until very recently, orders have been going through fine with them with shipping to the UK ...
For info, I ordered without accessories ...
Hope you get it sorted cos the cost saving is fab
I wonder if they've got wind of people ordering it to save a fortune and put an end to it. I got mine from Amazon.de at the beginning of January for just 410 Euros. It arrived at my house the following day and bizarrely enough even though it came with a Euro mains plug it was shipped via City Link and came from Milton Keynes.
Sorry that doesn't help you.
I'm not sure why anyone is now ordering through German amazon as the price is now €564 around £475 but UK price is now £519 so for £45 more you get UK delivery and UK warranty. . I was gonna order from Germany but due to sgreen problems chose UK and I'm glad I did cos first note had a really bad screen and amazon replaced it and paid for return postage
Sent from my GT-N7000 using xda premium
And worst UK prices have increased. Handtech was selling for £480 when I ordered from Amazon.de.
Sent from my GT-P1000 using xda premium
Right i went away and tried a few different addresses just in case it was the layout of the address that was messing with the system. Tried 5 different addresses from around the country (friends) and two business addresses (my current and previous) with no luck but i am now thinking it has something to do with what Lakota suggested? as i ordered about £3000 in goods from them before Christmas?
And with a discount i get normally it would mean i would get the Note from from them for around about £350 DELIVERED that's the only reason i am trying to push for this.
Would anybody mind logging into amazon.de and trying to purchase a note for a test? i get as far as choosing an address when it fails so nowhere near checkout? it would make things clear or at least solve an issue because if someone from the UK can still do it, it has to be a problem with the storage of my addresses thats causing the problem.
Just tried the order process again ... I get all the way through to the payment page ... Address went through fine
I order one January 15th, shipped 17th, arrived 19th.
No extras.
Price paid: e546.68 = £441.98 (by my calculation).
Judicous use of Google Translate helped.
Lovely machine. Glad to join this forum.
SXiCate said:
Just tried the order process again ... I get all the way through to the payment page ... Address went through fine
Click to expand...
Click to collapse
God damn it what am I doing wrong then, no matter what I do it rejects the address every time :/ I don't know what else to try. Going to try some more address changes tomorrow then give up
Sent from my Optimus 2X using XDA App
Looks like Amazon have run out of Notes!
The only links now are to used Notes - 481yoyos! I paid on 450 for a new one.
did you all order new ones? because for used products, the seller can restrict the shipment to Germany.
Sent from my GT-N7000 using XDA App
bud.de said:
did you all order new ones? because for used products, the seller can restrict the shipment to Germany.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Yup mine is a brand new white Note ... Amazon.de are showing as having 11 in stock at the moment ...
mine was ordered on the 7th and came on the 9th. you can email custmer service or call them with number given on same webpage. i had to call them a couple of times for replacement. ist ***** hung up on me cause i couldnt speak german. next chap was nice and helpful but phone was out of stock so advised only refund after i sent phon ebcak. but phone worked fine after software update so didnt send it back. having some issues with sd card though, dont know if it is the card as phone works fine without card.
since i had enquired in my email if available for delivery to uk a week or so ago and to let me knw when in stock as i wanted to buy one more note. they emailed me last week saying 1-2 week lead time for delivery to uk so they did get more stock unless they ran out of it again. and yes it was for the black/blue note and not the costlier white one.
call them to sort out your probs. 2 people i spoke to at amazon.de customer service spoke ok english and were helpful but one ***** hung up on me cause i didnt speak german.
wtf yesterday was showing as 503euros now today showing 70euros more!
bubblesmoney said:
... ist ***** hung up on me cause i couldnt speak german. ....but one ***** hung up on me cause i didnt speak german.
Click to expand...
Click to collapse
So you ring a German company in Germany and call someone a ***** because they can't speak English!
You sir are a twunt.
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
SXiCate said:
Yup mine is a brand new white Note ... Amazon.de are showing as having 11 in stock at the moment ...
Click to expand...
Click to collapse
Which Amazon.de are you looking at?
Amazon have no stock at the moment, Amazon Sellers on the other hand do.
ATELCo are the first seller listed.
Titus A Duxass said:
So you ring a German company in Germany and call someone a ***** because they can't speak English!
You sir are a twunt.
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
Which Amazon.de are you looking at?
Amazon have no stock at the moment, Amazon Sellers on the other hand do.
ATELCo are the first seller listed.
Click to expand...
Click to collapse
i didnt call her a ***** because she couldnt speak english. it was because she didnt pass me on to their english speaking colleagues who deal with international customers bearing in mind i called their separate number for international customers (excluding german, swiss or austrians who have a separate free call back number from amazon.de) at my cost on a number they provide for international customers like me.
if you take the time to amazon.de customer services contact us page, and use the option for phone contact, they will call you for free if you are in germany, switzerland or austria. but for other countries they give another number international customers can call. You are the twunt if you expect a company that gives a separate number for international customers to call from outside germany / austria / switzerland but still speak only german. jerk.
for your information they do have customer service operators that speak english and i spoke to two of them who were good. they also have reps who write back to you in engish and they wrote back to me in english. and they wrote back to me in english by email informing me of new stock as i wanted to buy another note.
twunt yes but thats you sir and not me!
why because they allow me to use my uk account name and passowrd to buy from that website with delivery to the Uk and EU wide warranty and they do have reps thats speak and write english, all that ***** had to do was forward me to one instead of hanging up. That goes against their own customer service moto to provide the best customer service of any company.
rant over.
Right I finally got an email back claiming to not know why I can't order a new note (while in stock) and when I asked why I couldn't order from their warehouse they said they do not ship from warehouses to the uk? I would have though most products make that leap?
Anyway with the prices becoming stupid I guess I will just pass in the note for now since it was going to be replacing my half dead optimistic 2x but it looks like I will be holding on a while longer lol
Thanks for the help and suggestions guys/gals, I will be a note owner some day and.....I'LL BE BACK!!!
Sent from my Optimus 2X using XDA App
Hi!
Here some galaxy notes in stock: http://www.electronic4you.at/samsung-galaxy-note-n7000-blue-16gb-129711.html
(Austrian company)
regards