Incoming calls under PAY PHONE - Atrix 4G General

Hey guys, just like the SMS-time delay, my phone always says: PAYPHONE when I receive a call... I think it's Rogers' problem as well, but I don't know how to fix this... Anyone know how to fix this?
Thanks!

Gjm127 said:
Hey guys, just like the SMS-time delay, my phone always says: PAYPHONE when I receive a call... I think it's Rogers' problem as well, but I don't know how to fix this... Anyone know how to fix this?
Thanks!
Click to expand...
Click to collapse
I had the SMS issue, but someone on here pointed me to SMS Time Fix in the market which fixed it. It's a Rogers issue.
I am also getting Pay Phones (a call from Bell, and a call from Purolator). Maybe they throw in Pay Phone if it's unknown or blocked?

scorneil said:
I had the SMS issue, but someone on here pointed me to SMS Time Fix in the market which fixed it. It's a Rogers issue.
I am also getting Pay Phones (a call from Bell, and a call from Purolator). Maybe they throw in Pay Phone if it's unknown or blocked?
Click to expand...
Click to collapse
i realized it shows Pay Phone when the caller is NOT on the same carrier as me (ex: bell, telus, koodo...). I don't know how to fix this...

please if anyone has a solution to this, it would reaaally be appreciated! I can't see who's calling me!!

Gjm127 said:
please if anyone has a solution to this, it would reaaally be appreciated! I can't see how's calling me!!
Click to expand...
Click to collapse
I had the same issue with Rogers, there are two ways of solving it:
1) If you have an iPhone Value Pack, change it to a Generic Smartphone Value Pack.
2) If you have Name Display + Call Display, get rid of Name Display.
That should fix it.
SMS, I haven't figured out yet.

See the following thread for more information about why you get "Payphone" displayed all the time.
Pay Phone being displayed when receiving calls
As for the SMS issue, that is a Rogers/Fido problem wherein the SMS time stamp is offset by 4 or 5 hours. This is an issue when you use a non-Rogers phone as it will not have the fix for the offset.
Download SMS Time Fix from the market and set the offset correctly and it'll show the time stamp correctly!

Thanks a bunch guys, you were right on everything! Why is it that Rogers has this SMS delay? Btw, if I kill the SMS time-fix app, does it still do the job? Does it eat up too much space?

Gjm127 said:
Thanks a bunch guys, you were right on everything!
Click to expand...
Click to collapse
The Pay Phone on call display has been covered, but to sum it up it's an issue related to the fact that Rogers has NAME and number for call display, so when the name info comes across the phone, it doesn't understand so it simply displays Pay Phone instead of the number calling. Getting name display excluded from your package fixes the issue and call display works normally.
Why is it that Rogers has this SMS delay?
Click to expand...
Click to collapse
I don't know, but I'm guessing it has something to do with UTC timezone and their network.
Btw, if I kill the SMS time-fix app, does it still do the job? Does it eat up too much space?
Click to expand...
Click to collapse
The SMS Time Fix app by Matthew Precious is very small and uses almost no resources. If you kill the app it won't be running, so it can't fix the timestamp of messages when they arrive.

bfksc said:
The Pay Phone on call display has been covered, but to sum it up it's an issue related to the fact that Rogers has NAME and number for call display, so when the name info comes across the phone, it doesn't understand so it simply displays Pay Phone instead of the number calling. Getting name display excluded from your package fixes the issue and call display works normally.
I don't know, but I'm guessing it has something to do with UTC timezone and their network.
The SMS Time Fix app by Matthew Precious is very small and uses almost no resources. If you kill the app it won't be running, so it can't fix the timestamp of messages when they arrive.
Click to expand...
Click to collapse
Rogers technical support knows all about the name feature, they will quickly remove it for you if you call in. Mine is now working, no more Pay Phone.

whats a payphone

Would replacing the dialer with a 3rd party app from the market have any affect on this?

darklipslide said:
Would replacing the dialer with a 3rd party app from the market have any affect on this?
Click to expand...
Click to collapse
I've tried but it didn't resolve the issue.

Had this problem as well and I just fixed it by canceling name display. Another xda win
Sent from my Motorola Olympus

ChongoDroid said:
Had this problem as well and I just fixed it by canceling name display. Another xda win
Sent from my Motorola Olympus
Click to expand...
Click to collapse
I was considering cancelling name display but at the same time an update from motorola could be rolling out sooner than later, and I'd hate to mess around with my account for nothing

Related

[APP][CAB]OneDialer - Google Voice Internet SMS and Dialer

Features:
*Dials numbers through your Google Voice account and has them ring back to your phone. With this app, your phone will automatically pick up the call once it comes in without your phone ringing.
*Sends and receives SMS messages through your Google Voice account with DATA.
*Integrates with your Windows Mobile contacts, so that you may dial to your contacts that already exist on your phone.
New Features from website download:
*SMS conversation threading
*Visual Voicemail with transcripts
*SPEED
This application works on Windows Mobile 6+ Professional with NETCF3.5 and above phones. The regular version should fit all QVGA-VGA phones, and the square version is pretty self explanatory.
Disclaimer: IT USES THE INTERNET TO DIAL AND SEND SMS, SO IF YOU DON'T HAVE A COMPARABLE DATA PLAN OR WIFI, DON'T USE IT.
The most up to date CAB will be on the OneDialer.com website, and you can get updates on Twitter here, and help on the forum here.Thanks.
-m_drunk
Update: Latest version is here: OneDialer.com
Awesome app - waiting to fix my phone so I can try this latest version. Really love the sms abilities!
this is soooo coool! one question i have for u...how safe is this really? because as u know GV links to your gmail now and whoever gets access to your gv will have access to your gmail!
m_drunk - my hero.
I will post some feedback as soon as possible.
Currently having some fun with it.
savior02 said:
this is soooo coool! one question i have for u...how safe is this really? because as u know GV links to your gmail now and whoever gets access to your gv will have access to your gmail!
Click to expand...
Click to collapse
It's as safe as anything else you do on the internet. Like I said, I'm not logging any credential info....it just gets passed to to google with SSL.
I noticed a bug, when you manualy dial from the dial pad you can't dial the number 0, when you dial 0 it comes up as a 9
agrenwa said:
I noticed a bug, when you manualy dial from the dial pad you can't dial the number 0, when you dial 0 it comes up as a 9
Click to expand...
Click to collapse
Fixed and re-posted the new cab.
Nice stuff.
My specs are:
Omnia running 6.5 - WQVGA screen. I know some of these problems might be related to that.
First, I love the fact that you now have that SMS history. It kicks serious ass - I can use my keyboard with xt9 in it no problem or shapewriter - so great work.
However, I do have a problem when it comes to loading my contacts... for some reason nothing shows up. Before I was able to. So, now if I need to send an SMS I have to go into voicemail find the contact and then sms there.
How is the notification system going?
Is there a way to integrate the phone contacts with one touch - or visa versa?
Anyhow, Kudos... great work.
Looking forward to future releases.
Relay address?
I would like to use this with my T-Mobile ToGo prepaid service. However, their data service is restricted to certain sites. There is a workaround but I need the IP address of your relay in order to make the mod on my phone. Oh, and I need to be able to change the URL of the relay to something with tmobile in the URL. Basically what I would do is create a dyndns entry of tmobile.dyndns.org (or something) and then link that to your relay IP address.
Is there a way to change the relay URL in the application and can I get the IP address of your relay? I think it may work.
Thanks
sid0101 said:
However, I do have a problem when it comes to loading my contacts... for some reason nothing shows up. Before I was able to. So, now if I need to send an SMS I have to go into voicemail find the contact and then sms there.
Click to expand...
Click to collapse
You know what, I actually have a problem similar that I just noticed. It only loads mine up to the P's. Before it was a data source, and now it's enumerated. I'll work on that....don't know what it going on just yet.
sid0101 said:
How is the notification system going?
Click to expand...
Click to collapse
Huh? What notification system? Do you want one? Like when a new SMS comes in, you want it to tell you?
sid0101 said:
Is there a way to integrate the phone contacts with one touch - or visa versa?
Click to expand...
Click to collapse
Not really. What I had before, and what I hope to have again in a little bit is as close as I could get it. I did improve how the contacts worked, but it looks like I broke it too. Hopefully, I'll have the fix out later tonight.
mynametaken said:
Is there a way to change the relay URL in the application and can I get the IP address of your relay? I think it may work.
Click to expand...
Click to collapse
No, yes, and no it won't.
m_drunk said:
You know what, I actually have a problem similar that I just noticed. It only loads mine up to the P's. Before it was a data source, and now it's enumerated. I'll work on that....don't know what it going on just yet.
Huh? What notification system? Do you want one? Like when a new SMS comes in, you want it to tell you?
Not really. What I had before, and what I hope to have again in a little bit is as close as I could get it. I did improve how the contacts worked, but it looks like I broke it too. Hopefully, I'll have the fix out later tonight.
Click to expand...
Click to collapse
The notification system would make this awesome. I thought that you might have been working on one because I think you said that the other thread. Anyhow, it would be great if a notification system could be implemented somehow.
And I guess as far as features go - I know that you were not paying too much attention to aesthetics, but perhaps you could have a button on the dialpad for the SMS history, contact list, or favorites, or something... that way the dialer would just be the main dialer I always use. This all piggy backing on the hopes that you get the contact list to work.
Anyhow, heres to future builds
::cheers::
sid0101 said:
I thought that you might have been working on one because I think you said that the other thread. Anyhow, it would be great if a notification system could be implemented somehow.
Click to expand...
Click to collapse
I was just messing with you. The notification is already there, I just commented out the messagebox that tells you there's a new message. I did that because I'm trying to figure out how to send the event to the phone instead of a message box, because the MB won't pop up if the app is running in the backround.
sid0101 said:
.. but perhaps you could have a button on the dialpad for the SMS history, contact list, or favorites, or something...
Click to expand...
Click to collapse
if you don't put in any numbers and hit either the dial button or the sms button, the former takes you to your contacts(and I think I know what's wrong with it, fixing it now), and the latter takes you to SMS history.
sid0101 said:
However, I do have a problem when it comes to loading my contacts... for some reason nothing shows up. Before I was able to.
Click to expand...
Click to collapse
Not a problem anymore. Fixed the contacts and a couple of other things and posted a new cab.
Great progress on this app (and in such a short time!). Finally just got the latest version installed and am playing around with it.
The buttons appear to be too big - I would guess I can see about a quarter of the icon I'm supposed to be able to see for ech of the numbers and the dial and SMS buttons down below.
When I click over to SMS history I get a "could not retrieve messages." error.
Dialing gets me a "web exception" error.
Im gonna keep playing with it though.
whoops. new build. should work now.
fixed the smsmessage history "error parsing message xml" error. new build posted. also fixed a small contacts error.
Is there a way to add an auto update function?
The screen does not fit properly in SE Xperia X1a. Can you make a version for WVGA?
- TKN
waiting on qvga. would be happy to test.

MMS problems on Vodafone UK

Would any other members who are on Vodafone UK please let me know if they can send MMS messages. I have tried both contract and pay as you go sims, I can receive MMS messages but cannot send them. I would be grateful for any information to resolve this problem.
belfastbob said:
Would any other members who are on Vodafone UK please let me know if they can send MMS messages. I have tried both contract and pay as you go sims, I can receive MMS messages but cannot send them. I would be grateful for any information to resolve this problem.
Click to expand...
Click to collapse
I wonder if this is related to my issue: http://forum.xda-developers.com/showthread.php?t=618218
According to this (I can't verify if it's out of date or not), Vodafone's MMS limit is 100k. If you want, you can try using Handcent Sms from the market, which severely reduces the file size (therefore the resolution and quality of the picture) before sending out an MMS. I'm curious to see if you're having the same issue as me. If you do, the stock messaging program has a pretty huge flaw in it which needs to be addressed.
Tell me how it goes.
TaFFeR said:
I wonder if this is related to my issue: http://forum.xda-developers.com/showthread.php?t=618218
According to this (I can't verify if it's out of date or not), Vodafone's MMS limit is 100k. If you want, you can try using Handcent Sms from the market, which severely reduces the file size (therefore the resolution and quality of the picture) before sending out an MMS. I'm curious to see if you're having the same issue as me. If you do, the stock messaging program has a pretty huge flaw in it which needs to be addressed.
Tell me how it goes.
Click to expand...
Click to collapse
Thanks for the info, I croped the picture I was sending using the Album App, I croped it down to 14k and resent it but it still wont send.
belfastbob said:
Thanks for the info, I croped the picture I was sending using the Album App, I croped it down to 14k and resent it but it still wont send.
Click to expand...
Click to collapse
Hmmm I was really hoping that would be the issue
I tried to do some research, and it seemed like some Hero users were having the same issue as you. See if this helps you at all: http://androidforums.com/htc-hero/7776-mms-vodafone.html
The key would be this quote:
"All Vodafone Numbers MMS is deactivated At network level by default , you need to Ring customer services up on 191 Free of charge and ask them to Activate it"
I'm surprised they do it that way - it always used to be that the first MMS you sent activated your account automatically.
TonyHoyle said:
The key would be this quote:
"All Vodafone Numbers MMS is deactivated At network level by default , you need to Ring customer services up on 191 Free of charge and ask them to Activate it"
I'm surprised they do it that way - it always used to be that the first MMS you sent activated your account automatically.
Click to expand...
Click to collapse
I think I had been down this way before but rang Customer Services again just to make sure. The guy at Vodafone first asked for my number which he checked and said that it was already activated for mms and internet, he then asked for make and model of phone, this is the good bit, he has never heard of this phone and it is not on their database so no support. I told him that they would be supporting this phone in the very near future, he said that if that is true I should just wait until that happens and ring back then.
What is it that makes it so difficult to send a flippin picture message
belfastbob said:
, he then asked for make and model of phone, this is the good bit, he has never heard of this phone and it is not on their database so no support. I told him that they would be supporting this phone in the very near future, he said that if that is true I should just wait until that happens and ring back then.
Click to expand...
Click to collapse
tell him you have a Vodafone Magic ... its a supported Android phone on Vodafone and the menus are identical so if he wants to talk you through setting anything up then no problem.
If he has to set anything network side to work on Voda then no problem either

TMOUS HD2 Problem: Texts being recieved by multiple people!

My HD2 is sending text messages to other people that are in my text log. I don't know why. I've done a factory reset on it. I haven't installed any roms or anything. This is straight out of the box t-mobile hd2 (US). This is a serious breach of privacy if I'm texting my gf!
Please advise
Just from a quick google I found two other posts with this same issue on other websites.
hxxp://forum.vodafone.co.uk/index.php?showtopic=44927
hxxp://forums.t-mobile.com/t5/HTC-HD2/Have-to-exchange-my-HD2-but-just-for-a-new-HD2/m-p/340431
Only possible fix is replacing my sim card? Its less than a year old.
No one else on xDa having this problem?
I don't know what to do I bought the phone from someone online, I can't even get it traded from t-mobile.
no SMS problem here on AT&T with HD2 t9193
my texts work fine, except that if my friend replies in the same minute as me, their text goes above mine, but that is only minor nuisance. i haven't experienced anything you talk about. sorry i can't help.
wow, how am I the ONLY person with this issue on xda
I am having the same issue. It is sending texts to wrong person who is already in the text log...not to multiple people though. I bought my hd2 from tmobile store. I enabled the traditional mode in the text settings and that took care of the text messaging problem. looks like there is some bug in the sms software loaded on hd2.
me too.
omer1112 said:
wow, how am I the ONLY person with this issue on xda
Click to expand...
Click to collapse
Thank God I am not crazy. I thought that it was me. I sent a text message to one person and three people responded?!?! Irealized I was not crazy when two contact pictures showed up in the original persons thread of messages. I need to know what the fix is myself. I will call customer service tonight to let them know. I will report back with any news,
one of my friends had this same issue I planned on changing the rom on her phone but if something else works let me know thanks!
steve austin said:
Thank God I am not crazy. I thought that it was me. I sent a text message to one person and three people responded?!?! Irealized I was not crazy when two contact pictures showed up in the original persons thread of messages. I need to know what the fix is myself. I will call customer service tonight to let them know. I will report back with any news,
Click to expand...
Click to collapse
kameleongt said:
one of my friends had this same issue I planned on changing the rom on her phone but if something else works let me know thanks!
Click to expand...
Click to collapse
I got the problem to go away after I imported all the contacts from the SIM. Do this and report back if this worked for you guys. Good luck!
omer1112 said:
I got the problem to go away after I imported all the contacts from the SIM. Do this and report back if this worked for you guys. Good luck!
Click to expand...
Click to collapse
Do you mean add all the contacts "to" the sim card? All I have done was use the microsoft myphone feature to grab all the contacts. please clarify a bit for me. thanks.
Im having the same problem on my hd2 (us) as well. I even exchanged it and Iv had it for about 3 days and am still having the same problem. Does getting a new sim card for sure fix the problem 100%?
I returned the first HD2 I had and got another one. The problem went away until today. Not pleased. I swear, I have never had the amount of problems with a phone - out the box - that I am having with this phone.
CONTACTs
steve austin said:
Do you mean add all the contacts "to" the sim card? All I have done was use the microsoft myphone feature to grab all the contacts. please clarify a bit for me. thanks.
Click to expand...
Click to collapse
There should be a program called SIM MANAGER you click on that and copy all your sim contacts to your phone. I think that is what he meant.
Have you tried removing HTC messaging and going with a different program?
skylinepigeon said:
my texts work fine, except that if my friend replies in the same minute as me, their text goes above mine, but that is only minor nuisance. i haven't experienced anything you talk about. sorry i can't help.
Click to expand...
Click to collapse
Hate to not stay on topic here, but for this issue, I found out that hd2 uses client time for outgoing messages, but server time for incoming ones, which is why they seem out of order. Syncing the time fixed it for me.
^ How did you snyc the time?
No problem here..thats kinda odd indeed
tmous HD2 text logs my phone
i purchase my HD2 lastweek thursday and had to return it cuz it log as hell and freeze up, i look at the processor uses and some its sihome uses 98% wat the .. come on total freeze, now i found out that its the text message that is logging the phone and if i am doin something while the text is coming in it logs and if i continue to use it freeze..HELP is there some fix the the text issue

time stamp issue with SMS (bell atrix on fido)

I am using the Bell Atrix on Fido and timestamps show correctly on sent sms, however when i receive a msg, it is 4 hours behind. I know other android phones used to have this issue (evo 4g, etc) but I dont think anybody ever mentioned it for the Atrix. Similar issue anyone? if it is just me, then i can still exchange it.
Thanks
A friend of mine had this exact same issue with a Bell Vibrant on the Rogers network. He ignored the issue and used a different SMS app, Handcent or something, and the problem never showed up again.
n4d3r said:
I am using the Bell Atrix on Fido and timestamps show correctly on sent sms, however when i receive a msg, it is 4 hours behind. I know other android phones used to have this issue (evo 4g, etc) but I dont think anybody ever mentioned it for the Atrix. Similar issue anyone? if it is just me, then i can still exchange it.
Thanks
Click to expand...
Click to collapse
There is an issue with Fido/Rogers (on non-Fido/Rogers branded phones) that shows this issue. Using a different SMS app will not fix the issue as this seems to be an issue with the Fido/Rogers network offsetting the time incorrectly - the Fido/Rogers branded phones have a fix built in.
To fix this on your Atrix, you need to install the app called SMS Time Fix. You can set the offset and it'll fix the timestamps for you.
rajeshr said:
There is an issue with Fido/Rogers (on non-Fido/Rogers branded phones) that shows this issue. Using a different SMS app will not fix the issue as this seems to be an issue with the Fido/Rogers network offsetting the time incorrectly - the Fido/Rogers branded phones have a fix built in.
To fix this on your Atrix, you need to install the app called SMS Time Fix. You can set the offset and it'll fix the timestamps for you.
Click to expand...
Click to collapse
Wow, I didn't even notice this issue!!! But yeah...seeing it on my Atrix (with Rogers). Thanks for the solution
-Roze- said:
Wow, I didn't even notice this issue!!! But yeah...seeing it on my Atrix (with Rogers). Thanks for the solution
Click to expand...
Click to collapse
btw you will find that using the offset does not work as well as setting incoming messages by the time determined by the phone.
trust me, after using it for 3 different handsets, this is the best way to do it.
I fixed it by changing my time zone and setting my own clock rather than using network time.
seven2099 said:
btw you will find that using the offset does not work as well as setting incoming messages by the time determined by the phone.
trust me, after using it for 3 different handsets, this is the best way to do it.
Click to expand...
Click to collapse
Wouldn't you get an incorrect time stamp in certain cases? i.e. This would set the timestamp of the SMS to the time received by your phone and not the network?
If your phone was turned off and someone sent you a SMS, when you turned the phone back on you would get the SMS timestamp to be the time you turned the phone one and not the actual time of receipt by the network.
I know my example is an edge case, but I'd rather use SMS Time Fix and get the real timestamp rather than the timestamp set by the phone.
seven2099 said:
btw you will find that using the offset does not work as well as setting incoming messages by the time determined by the phone.
trust me, after using it for 3 different handsets, this is the best way to do it.
Click to expand...
Click to collapse
Yup that is what I did was playing around with the app until I got the right time on the sent message.
Sent from my MB860 using XDA App
I had the same issue from the day i picked it up on launch day (unclocked on Fido). I used the SMS fix app off the market and works fine. But sometimes i accidentally close the app using app killer.
Ill try the clock fix mentioned above (custom clock vs network time).
-Roze- said:
Yup that is what I did was playing around with the app until I got the right time on the sent message.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Which app are you using? Is there any options in the stock messaging program that let you offset the time stamp or do you need to use an outside app to do it?
androidfusion said:
Which app are you using? Is there any options in the stock messaging program that let you offset the time stamp or do you need to use an outside app to do it?
Click to expand...
Click to collapse
A 3rd party app:
rajeshr said:
To fix this on your Atrix, you need to install the app called SMS Time Fix. You can set the offset and it'll fix the timestamps for you.
Click to expand...
Click to collapse

Samsung galaxy help/ unknown app

[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Blinkonce said:
[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Click to expand...
Click to collapse
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
thahim said:
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Yes I have. Both the downloaded and system apps but I haven't found anything there
Blinkonce said:
Yes I have. Both the downloaded and system apps but I haven't found anything there
Click to expand...
Click to collapse
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
thahim said:
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
I just checked and I see a "Caller ID and spam protection" but it is off
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Blinkonce said:
I just checked and I see a "Caller ID and spam protection" but it is off
Click to expand...
Click to collapse
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
So where would this be accessible on your phone?
Click the privacy policy?
golgothagecko said:
Click the privacy policy?
Click to expand...
Click to collapse
There is a window that pops up with this app and on it is the settings icon and a privacy policy link. if you click that link you can do some detective work to determine it's this company.
Lock-N-Load said:
So where would this be accessible on your phone?
Click to expand...
Click to collapse
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Charkatak said:
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
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I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
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I understand, but what I was trying to say for example on unlocked devices there is a toggle for that kind of service which lets user know about spam and caller ID, but on carrier devices this feature is removed because carriers have their own service that they like to charge user for. My device for example doesn't show anything like I saw in the screenshots. You can open settings and type "notification access" in the search and it will show you the list of apps that have access. See if you can find it there and take appropriate action.
Lock-N-Load said:
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
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It is really annoying me too. I might just end up formatting my phone if I don't any solution soon. A guy on another thread about this said he formatted but then it came back.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
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Not that I know of. I doubt it but I will find out
Same Caller ID problem
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
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D.milhouse88 said:
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
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Hey, someone from another thread found a solution. I cleared my Chrome history, cookies, and all synced data and I haven't had the issue anymore. I didn't format my phone tho
Edit: nvm, it came back so gonna format my phone and see if it finally disappears
Edit: AFter formatting, it's been a day, I restored my apps and data but it hasn't appeared anymore
Here is the link to his solution: https://forum.xda-developers.com/showpost.php?p=73750558&postcount=13
Hi am having the exact same problem and haven't found a solution yet. Its driving me crazy!
I am using a Samsung S8 and this app/feature literally appeared out of no where.
Any help or leads would greatly be appreciated!
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
nbright93 said:
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
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Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Might have figured this out
Calisnowman420 said:
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
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So I didn't get to go to the T-Mobile store but coincidentally I was uninstalling apps that I don't use a few days after I made that post. I ended up uninstalling 2 apps, one of which was viva video and I think this might have been the root of the problem. Last time I clicked on that app, it looked completely different and I wouldn't have recognized it as viva video if the name wasn't there. I also noticed that the app will open and run by itself but will not show up in my open apps list (hopefully that makes sense). Even when I had not used it for days, it would still show up in my battery optimization list as an app that needs to be closed. Must be a bug with the new face life. Haven't had any issues since then. I really hope this helps.

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