cant surf internet via 3G - Desire HD General

Hi,
I've had my Desire HD for quite some time and I havent had any problems with it so far. About 2 days ago, I noticed that no webpages would load when I was on the Mobile network.
Everything works on WiFi.
When using 3G i can only check my Email and play some online games.
Web browsing doesnt work in either the stock browser or Dolphin HD.
I cant access the Android market or use the Playstation application.
Update: Facebook app and Gtalk work as well.
Does anyone know what the problem may be? A hard reset doesnt help!

Hello,
Same problem here, also with HTC Desire HD. Not sure when it began, but it is possible it happend about at the same time as you. I cannot send mms eather, but mail, market, exchange... work fine on 3G. I just cannot surf. Just wondering : I use Mobistar with a professionnal contract, is it also your case? I am about sure the problem is there.
Regards.

vikeor said:
Hi,
I've had my Desire HD for quite some time and I havent had any problems with it so far. About 2 days ago, I noticed that no webpages would load when I was on the Mobile network.
Everything works on WiFi.
When using 3G i can only check my Email and play some online games.
Web browsing doesnt work in either the stock browser or Dolphin HD.
I cant access the Android market or use the Playstation application.
Update: Facebook app and Gtalk work as well.
Does anyone know what the problem may be? A hard reset doesnt help!
Click to expand...
Click to collapse
Check your APN settings

Hello,
Thanks for your answer. On my side, I do not think the problem is in my APN settings. Because:
-it used to work until a couple of weeks ago
-I called my provider to check my settings
-I erased several times my settings to recreate them (either using the default settings of the mobile or the information on the web site of my provider)
-my 3g connection works for everything (mail, exchange sync, different apps) except for surfing (I tried 4 browsers)
Thanks

Did u accidentally change ur phone user agent by any chance? I found that when i used my phone as desire hd,i will connect to another 'channel' though the same apn. Atleast this is my case with my provider.
Sent from my 001HT using XDA Premium App

Hello,
Thanks for your answer. I am not sure of which user-agent you speak. In Dolphin browser, the user agent is set on "Android (default)". I tried with "Iphone" (an other choice in the combo), but it did not help.
Regards.

The one that i was talking about is in build.prop
U ought to have root for that. Change the ro.model (?) From desire hd to ur brand.
Sorry forget the detail. Will post later from computer
Once ur done, as u can see here in my post, my htc dhd is recognized as 001ht, branded as in my carrier locked version rom. Though i am using custom rom
Edit: m not sure weather u have trouble with web browsing, or mms. For mms, to change UA u need a custom mms apk.
Sent from my 001HT using XDA Premium App

Thanks to everyone for your help. I found the solution.
In fact, the APN was not correctly set (despite the settings I used are the one you find on the Mobistar website, the one I was given by the phone support, the one stored on the sim card...).
So, if it can help anybody, for a Mobistar professional 3G subscription, here is the APN which works for me (web, mail, activesync...):
APN:internet.be
User : mobistar
pwd: mobistar
MCC:206
MNC:10
APN type : default
Authentication Type : PAP
Everything else (port,proxy, server...) have to be left empty.
Hope it helps someone else.
PS: in Belgium, until now, we have no phone which are stuck to one provider (in brief, it is forbidden by the law). So, I guessed the "agent" parameter was no use for me.

Related

Facebook crashes

I was wondering if anyone else is having problems with Facebook?
I can get to the login screen but as soon as I hit the login button Opera crashes, every time!
Anyone encountered this, or know how to fix it?!
Wow... at least you have in account manager "facebook" account, I can't find it on mine!!!
I look at the registry, and I find the keys... but I don't see the account.
This is my registry:
HKLM\Software\HTC\HTCAccountmanager
String Defaul
String Facebookaccount: my [email protected]
String Facebooksecret:
String Facebooksession:
String Facebooktoken:
String FacebookuserID:
String Facebookusername:
are they some other key's that I don't have??
I've just done a master reset, weird thing is the setup process was a bit different this time, hopefully it will let me login now!
Nope, get to login page, login, Opera crashes again
Works for me... I logged in, it went to the main page and I went to the Friends Request page. It works.
I can log in, but my phone crashed last night when I tried to comment on someone's status. I had to soft reset.
Philio25 said:
Nope, get to login page, login, Opera crashes again
Click to expand...
Click to collapse
Mine too, it's crash as soon as I log in need help here to.
amireshan said:
Mine too, it's crash as soon as I log in need help here to.
Click to expand...
Click to collapse
It's obviously not an isolated incident then, I'm gonna give HTC a call and ask them about it.
Well I have called HTC and they said they would pass the information on to their technical team.
Where did you get your HD's? I've managed to log in on an Orange one, no trouble. Though it did say "You must have a Javascript enabled browser"...
I have a SIM free version, which ROM does the Orange one have, I assume they modified it?
Nope, vannilla rom.
ROM version: 1.14.405.3 (22273) WWE
ROMdate: 10/24/08
Opera version 9.5
Build 2682
Yer mine is the same... weird!!!
I'll wait and see what HTC have to say... Said I would receive a response within 48 hours.
SOLVED!!!
Solved this finally.
It's the proxy setting that T-Mobile (UK) uses, which also screwed up the email retrieval on the Touch HD.
With the proxy setting off there is no problem logging into Facebook an other sites which apparently have problems (according to the Opera forum where I found the solution).
But without the proxy settings you are actualy paying for the Data connectino, no? Watch out! Cause this is how is works in France for example..
MAK11 said:
But without the proxy settings you are actualy paying for the Data connectino, no? Watch out! Cause this is how is works in France for example..
Click to expand...
Click to collapse
Interesting, I'll definately keep an eye on my bill this month then! They usually just get chucked in the filing cabinate unread, way too trusting of my employees obivously!
What does the proxy actually do? I guess it's a HD bug that there are issues with the proxy as it worked fine on the Kaiser and Hermes.
Philio25 said:
Interesting, I'll definately keep an eye on my bill this month then! They usually just get chucked in the filing cabinate unread, way too trusting of my employees obivously!
What does the proxy actually do? I guess it's a HD bug that there are issues with the proxy as it worked fine on the Kaiser and Hermes.
Click to expand...
Click to collapse
It allow access the 8080 port only (on Vodafone for example). Bascally everyhing is restricted. (cant use POP/IMAP for mail, only HTTP works, no VOIP etc..). Some sites don't work either. It allows just basic internt browsing access.
MAK11 said:
It allow access the 8080 port only (on Vodafone for example). Bascally everyhing is restricted. (cant use POP/IMAP for mail, only HTTP works, no VOIP etc..). Some sites don't work either. It allows just basic internt browsing access.
Click to expand...
Click to collapse
This is the case with O2 PAYG as well, only web works, no POP3 or IMAP. I don't understand either of those but VOIP makes sense as they don't make as much money off those calls!
I believe they're less rediculous with contracts though!
Philio25 said:
Interesting, I'll definately keep an eye on my bill this month then! They usually just get chucked in the filing cabinate unread, way too trusting of my employees obivously!
What does the proxy actually do? I guess it's a HD bug that there are issues with the proxy as it worked fine on the Kaiser and Hermes.
Click to expand...
Click to collapse
Hi,
Can you tell me how you do that? disable proxy setting from opera:config -> proxy, or Setting->Connections->t-mobile settings?
Many thanks.
Solved login crash problems
Just added the proxy setting for wap under the t-mobile internet settings, and now i can login to facebook/hotmail without crashing the opera.

Can't login on websites with HTC browser

Hi,
I have a "weird" problem with my HTC Hero: whenever I try to login on a webpage (e.g. a forum or the website of my university), it doesn't work...
So: on the website I tap on "Log in". The browser takes me to another site where I enter my username and password. But after tapping the "Login" or I tap "Enter", the browser redirects me to the previous login website, where I have to press again "Log in" and re-enter my details...This happens every time... It doesn't make "the click" to direct me to the site I get when the login works... My username and password are 100 % correct...
When i try it with Opera Mini, it DOES work...
Is it some kind of setting or ... ? I have enabled the browser to store my usernames and passwords I enter...
Thanks in advance !
Hmmm... anyone?
I have this problem with capital one's website.. I would like to know a fix as well.
jtadeo said:
I have this problem with capital one's website.. I would like to know a fix as well.
Click to expand...
Click to collapse
Luna,
can't help you but I can share your problem. It happens to me too.
You are not at Manchester Uni are you?
I've tried a few websites that I use where login details are required i.e. forums, banks, email etc and it works fine for me.
Just out of curiosity, do you zoom in on the web page login area so that the 'Login' button is larger and can be selected easier? I always do that and never seem to have the problem you're experiencing.
@cbailey: no, I live in Belgium, so ..
@thecastleforkid: I just tried your method (zooming in on "Log In"), but it din"t work...
Like when I try to login in on a forum, for example www.9lives.be/forum (a belgian website), i try to login... so i click on the login button... the site redirects me to : www.9lives.be/login... I enter my details... the site SHOULD go back to www.9lives.be/forum, but in stead it goes to www.9lives.be/login/login......
and this happens with other websites also...
In Opera mini everything works fine (but i prefer the Hero browser with the multitouch...)
Very strange...
Hello.
I had the same issue with the french provider Orange.
So this is what I did to fix it, I don't know if it'll be the same for you :
Settings > Wireless Controls > Mobile Network Settings > Access Point Name
And I changed Orange World to Orange Internet.
The thing is you can't establish any secured connections (https) with some APNs apparently (I don't know the technicals details, sorry if I'm wrong in the explanations), so just try to change it.
kouray said:
Hello.
I had the same issue with the french provider Orange.
So this is what I did to fix it, I don't know if it'll be the same for you :
Settings > Wireless Controls > Mobile Network Settings > Access Point Name
And I changed Orange World to Orange Internet.
The thing is you can't establish any secured connections (https) with some APNs apparently (I don't know the technicals details, sorry if I'm wrong in the explanations), so just try to change it.
Click to expand...
Click to collapse
Hi!
thanks for the tip, but I use Mobile Vikings... so I don't know what to change..
also: with opera mini it works fine.. and that's also on Mobile Vikings (obviously...).. so I guess it has to do with the browser of the Hero instead of my APN...
Correct me if I'm wrong
greets
Try to connect your websites over wifi and you'll be fixed.
If it doesn't work on wifi with hero's browser it's not your apn.
Well... I've tried that method (connecting through wifi) before... it didn't work... tried it again now... didn't work...
Man, it's getting annoying (not a lot of other complaints on the Hero though...)
Thanks for the tip anyway !
greets
I do think it has something to do with the security settings on the native browser. I try to login to my work intrAnet via the native browser and many times it goes straight into a password violation lockout because the network thinks I am trying to hack into it. ANyway, I have had your same problem. Guess for those certain sites you are just gonna have to use Opera Mini or something similar.
It's really weird I guess I can't help you sorry :/
Did you check if htc hero's browser accept the cookies in the settings ?
kouray said:
It's really weird I guess I can't help you sorry :/
Did you check if htc hero's browser accept the cookies in the settings ?
Click to expand...
Click to collapse
WAAWW! you're my hero man !
I checked for the cookies and they were disabled.... I enabled them and IT WORKS on wifi AND on edge it works fine
Thanks for all the help Kouray and the other ones !
greets

Opera Problem

Hi guys i've got a problem with opera.
All thing in my hd2 are now working good also internet explore but opera has never opened a web page on my phone.
Where's the mistake? I'm now using a wap apn vodafone.
thanks a lot.
same
same problem here bro, on orange. but it works on wifi. also im like nimbuzz doesn't work on data plan. it is something wrong with winmo 6.5 because this happened to me when i upgraded my topaz to 6.5
you both need to check your connection settings to make sure Internet is using your provider's settings.
mkent_barbados said:
you both need to check your connection settings to make sure Internet is using your provider's settings.
Click to expand...
Click to collapse
i tried more times but i don't undestand why intenet explorer works normally...
fyase said:
Hi guys i've got a problem with opera.
All thing in my hd2 are now working good also internet explore but opera has never opened a web page on my phone.
Where's the mistake? I'm now using a wap apn vodafone.
thanks a lot.
Click to expand...
Click to collapse
i know i already answered to you on another forum but i repeat there so others can benefit
open opera, on the adress bar write "opera:config", scroll down till proxy settings, check "use http" and on empty space near "http" write the ip of your proxy server (es. 245.244.243.100). save and it's done.
Another time thanks!!!

[Q] MMS not working....tried every solution I found

Hi,
I have a problem with sending/recieving MMS.
I know that this question was raised here million times, but for the last hour I was searching here, googling around the net...and no solution I found worked for me.
APN settings for MMS are correct, I tripple checked that. Tried many variation, change few settings, but no luck.
I read somewhere that when wifi is on, MMS wont work. But wifi is usually off in my case.
Tried to delete APN settings, and reset them to default....also tried to manualy enter APN settings for data and for MMS.
Also tried to chage custom user agent...now it is on default android.
Size of MMS wasnt the case because I was trying to send small audio files (about 20kB).
Here you can see logcat while I was trying to send MMS.
This lines from it I guess that are important:
E/Mms:transaction( 1042): Url: http://mms.telenor.rs/servlets/mms
E/Mms:transaction( 1042): HTTP error: Forbidden
E/SendTransaction( 1042): java.io.IOException: HTTP error: Forbidden
Somehow it is not allowing me to use MMS server.
After that I turned on setting 'use only 2G networks' in settings / mobile network and next MMS was sent without problem. Then I disabled that option, waited a little for connecting with provider to finish and tried again. MMS was sent succesfully again.
Then I rebooted the phone, and after that I cant send MMS with or without that option turned on. No luck after another reboot. In logcat now are the same errors.
Anyone have a clue how to fix this?
Bump???
Anyone has any idea?
Ask your network operator.
Also:
Before you start, you need to activate your handset for receiving and sending MMS. For handset configuration send a SMS with text ‘mms’ to 131. Once you have sent the SMS for MMS configuration, you will receive MMS settings in the form of an SMS which you need to save.
You can also download MMS settings on your handset click here.
(url: http://www.telenor.com.pk/services/handset.php )
dkl_uk said:
Ask your network operator.
Click to expand...
Click to collapse
That came to me, but wanted to try something else before that for few reasons.
First: MMS worked fine when I first started to use android (mostly sense builds). I haven't tried it until recently, and as I said in two occasions MMS was sent successfully, so if my network operator is blocking it, I guess that I couldn't done that in those two times.
Second: I bought HD2 on contract at my network operator 6 months ago, and already violated warranty at least 50 times, so it would be awkward to ask them why is MMS not working on my Android HD2
Anyway, thanx for the suggestion, if I don't get any other hint here, I might try that...
edit: I just read you second message. MMS is activated long time ago and I have used it many times. I know the correct configuration for MMS. I have tried the one that was auto installed at first boot, and they are the same as the one I have.
clyder said:
I bought HD2 on contract at my network operator 6 months ago, and already violated warranty at least 50 times, so it would be awkward to ask them why is MMS not working on my Android HD2
Click to expand...
Click to collapse
To be fair they don't need to know what OS you have on your phone. They probably don't even know the HD2 can run Android, or possibly even what Android is.
Navigate your phone to the link I supplied above. The problem of course is that the page may well be dedicated to some sort of WM application rather than Android.
I googled this and returned only some issues of application development for the iPhone and Android where people were suggesting to use different port numbers etc, hence my advice to ring your network operator.
I'll guess I'll try that. Thanx for your help.
BTW, your link was telenor site from Pakistan And I couldn't open it. Anyway I read several APN settings on Telenor Serbia site, for HD2, Desire, Desire HD, generic Android settings...parameters are correct. Also tried to change port to 9021 (it said that it is for older devices), with no luck....
dkl_uk said:
hence my advice to ring your network operator.
Click to expand...
Click to collapse
Well, apparently your advice was the right one. I called call center, my MMS service was active. They deactivated and reactivated it, I deleted APN settings, did a restart, entered settings again and so far it works, even after few restarts....
clyder said:
BTW, your link was telenor site from Pakistan And I couldn't open it.
Click to expand...
Click to collapse
Did you make the same mistake as me and try to open it on your desktop PC?
It states you must open the link in your mobile device
dkl_uk said:
Did you make the same mistake as me and try to open it on your desktop PC?
It states you must open the link in your mobile device
Click to expand...
Click to collapse
I couldn't open in on PC nor in mobile Opera browser.
clyder said:
Well, apparently your advice was the right one. I called call center, my MMS service was active. They deactivated and reactivated it, I deleted APN settings, did a restart, entered settings again and so far it works, even after few restarts....
Click to expand...
Click to collapse
Ah - just saw this.
Glad they've sorted it.

MMS Hell

Hi everyone,
I'm having big issues with MMS and my GSII.
I bought it from Expansys.
I live in Australia.
I've got it running on the Telstra NextG Network.
I haven't touched it in ways Samsung wouldn't approve of.
I can't send MMS messages.
I've rang Telstra many, many times and they set this up and I turned it on and off and they sent me settings and I turned it on and off and they walked me through entering the settings manually and they transferred me to the really technical team, as high as you can go on high priority.
They told me to pull out the battery and sim card without turning the phone off, and to wait three minutes and try again and if that didn't work, to contact Samsung.
Of course, it still didn't work, and, of course, I came here.
I hope you guys can help.
:s
I'm not sure what information I need to give you that is helpful here, but I've taken some screenshots that may be related to the problem.
I'd really appreciate it if someone can help me out. I'm not sure what to do if I can't get MMSs to work.
SuperTheMando said:
Hi everyone,
I'm having big issues with MMS and my GSII.
I bought it from Expansys.
I live in Australia.
I've got it running on the Telstra NextG Network.
I haven't touched it in ways Samsung wouldn't approve of.
I can't send MMS messages.
I've rang Telstra many, many times and they set this up and I turned it on and off and they sent me settings and I turned it on and off and they walked me through entering the settings manually and they transferred me to the really technical team, as high as you can go on high priority.
They told me to pull out the battery and sim card without turning the phone off, and to wait three minutes and try again and if that didn't work, to contact Samsung.
Of course, it still didn't work, and, of course, I came here.
I hope you guys can help.
:s
I'm not sure what information I need to give you that is helpful here, but I've taken some screenshots that may be related to the problem.
I'd really appreciate it if someone can help me out. I'm not sure what to do if I can't get MMSs to work.
Click to expand...
Click to collapse
Which error does your phone give you?
Server response error.
edit:
Just added the picture showing the error. Forgot that one first time.
I had that problem sending myself a mms. Server response error. On top of the fact that all mms coming in and out was a video instead of a picture with the stock mms.apk. I installed cm7 mms.apk and everything displays perfectly and i just sent myself a message.
SuperTheMando said:
Server response error.
edit:
Just added the picture showing the error. Forgot that one first time.
Click to expand...
Click to collapse
Mine works fine and the only difference between my settings and yours is that I have authentication type for both Telstra Internet and Telstra MMS set to "PAP or CHAP". Try changing both these settings.
I have the same problem. After factory reset mms works for a day or two then the same error appears. I am on Rogers in Canada. All default apn/mms settings are correct.
Sent from my GT-I9100 using XDA Premium App
How would I go about doing this? Sorry, I'm a bit of a noob.
Does it require rooting? I want to stay away from rooting until it's simple and fail-safe.
robstunner said:
I had that problem sending myself a mms. Server response error. On top of the fact that all mms coming in and out was a video instead of a picture with the stock mms.apk. I installed cm7 mms.apk and everything displays perfectly and i just sent myself a message.
Click to expand...
Click to collapse
SuperTheMando said:
How would I go about doing this? Sorry, I'm a bit of a noob.
Does it require rooting? I want to stay away from rooting until it's simple and fail-safe.
Click to expand...
Click to collapse
Yes u gotta be rooted on a deodexed rom.
Sent from my GT-I9100 using Tapatalk
Try this: MMS "APN" Telestra.Internet and not Telestra.mms (since mms initiates telestra.internet
I had the same problem with T-Mobile and my sgs2. I think the problem lies with the messaging app as all was fine once I changed to go SMS, problem solved.
When I am sending MMS, I turn Wi-Fi off.
I usually add Topic/Subject and some text to my MMS.
This way my MMS sending works almost 90%.
Sometimes I have to delete MMS which is in "sending" status and try again. This way I got 100% success rate. I have no errors though. Try PAP on both Internet and MMS APN settings.
Have the same problem. Try to manually enter the phonenumber to the recipient. That works for me
hey guys, ive been trawling the internet for solutions and still cant get my mms to work (cant send or receive). has anyone got a working solution? i read somewhere that the galaxy s had a similar problem and needed a combined apn for internet and mms - does anyone have this?
(im on telstra in australia)
What a Nightmare
I also had this problem only SGS2. Bought from MobiCity and running in Australia on Telstra NextG. Unable to send MMS but all other SMS and internet working fine.
I looked up the Telstra website and entered their APN settings ... No MMS.
I looked up the Telstra settings on Ausdroid and entered these ... No MMS.
I found information on how to delete APN and put internet+MMS into a single APN as suggested for the original SGS ... No MMS. Grrrrrrrrr...
I used the Telstra website to SMS the APN settings direct to the phone ... No MMS and increasing frustration.
I sent an email to MobiCity telling them of my problem, as well as what I had already tried. They very helpfully sent me the Telstra APN settings ... which still didn't work.
I tried the suggestion mentioned here to type the phone number directly rather than use a contact from my Google contacts ... finally some success.
Then, thinking 'I'll be stuffed if I am going to lookup and type the number every time's, Installed GO SMS Pro from the Market, and it just works. Looks better, improved functionity including SMS scheduling. And Free.
It makes me think it is a problem with the stock messaging app. Anyway,thanks to the person who suggested GO SMS. Much appreciated.
I've was not able to send MMS to some contacts. It was the problem with spaces in numbers just like Outlook adds after the country code. I have cleared all spaces from numbers (via Kies) and now MMS works.
MMS error was something like 'cannot connect to server'. All settings for MMS was correct (like APN, ports, etc). SMS to a number with space works. Checked on 2 SGS2 with XXKE4 and XXKF2
I have a Hell of a nightmare as well with finding what I m looking for about MMS :
I want to change sending Priority to highest and can't seem to find a way in the SG2 menu or even with an app or MOD....
I posted a new thread on this issue.... : http://forum.xda-developers.com/showthread.php?p=16892768#post16892768
thanks for any help....
For all those who are on the Rogers network, I spoke to a tech rep yesterday and apparently it is a network bug that they are aware off and trying to fix. He said to try and input the contact numbers manually instead. I tried and it does work if you do it this way.
I am not on Telstra, but do you have the correct settings in the messaging app-settings-message centre/smsc ?
That was my prob a long time ago on my Sgs1.
Sent from my GT-I9100 using XDA App
I had the same problem. I had to remove the country code +61 from all my phone numbers for MMS to work. Standard MMS settings work just fine.
Big Thanks
Sleepycat3 said:
Mine works fine and the only difference between my settings and yours is that I have authentication type for both Telstra Internet and Telstra MMS set to "PAP or CHAP". Try changing both these settings.
Click to expand...
Click to collapse
I just wanted say a big thanks for this information. I don't have a Samsung but an HTC HD2 and it appears that I was the only person on Earth who couldn't send an MMS with my nandroid rom on the HTC HD2... or there were lots living without it. Your suggestion re "PAP or CHAP" has MMS sending perfectly on my phone with Telstra NextG. Reproduceable too as I now have my wife's HTC HD2 sending MMS as well on Telstra!

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