Was just thinking. If Costco has a 90 day return with no restocking fee policy. Why doesn't everyone just go grab one just for a test drive? Sure you risk loss or damage. But if you keep a tight ship you can have one and then take it back when you're satisfied, right?
its a good idea but alot of people dont have 900 bucks sitting around in the bank. but if you do you can buy it and just before the price goes down in 2 months resturn it and buy a new one at a cheaper price or even a different tablet all together
Because there isn't a Costco near everyone. I think it's a regional thing. Besides, don't you have to be a member to shop one? like a Sam's Club or something...
Some of us don't want to abuse costco's generous return policy. They use to have unlimited return policies on electronics and a bunch of people "test drove" everything in the store and now its limited to 90 days.
Inphinitizeit said:
Some of us don't want to abuse costco's generous return policy. They use to have unlimited return policies on electronics and a bunch of people "test drove" everything in the store and now its limited to 90 days.
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What are you saying?
Exactly.
Not everyone has a Costco membership, and as for abusing the return policy, Costco tracks all your purchases and returns...
Anyone can shop at the wireless kiosk as most aren't owned by the store. I say most because some may be but the ones I worked at in Texas were owned by a separate company, all you have to do is tell the person manning the door you're going to the wireless kiosk. This goes for both Sams and Costco...
acedickson said:
Anyone can shop at the wireless kiosk as most aren't owned by the store. I say most because some may be but the ones I worked at in Texas were owned by a separate company, all you have to do is tell the person manning the door you're going to the wireless kiosk. This goes for both Sams and Costco...
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And you still get the 90 day return policy? or does this require the Costco card?
Well, for those of us who knew they were getting one, but needed a way out in case Moto decided to suck, Costco was a no-brainer. Glad I'm a member, but now that I've used it, as I'd figured, it would take all of Moto, XDA, and me (I'm an Android BSP dev by profession) to suck before this great hunk of silicon ended up being a waste of money.
Y'all will have my Xoom when you pry it from my cold, dead hands. I've been waiting for a decent Android tablet (tried the VS G-Tablet- oh, so close ...) for months now.
I am seriously considering this because I am uncertain about the xoom. I want it pretty bad but am arraid it wont meet my expectations. If I am within policy I don't think that can be called abuse. It is an honest action. But i can see how people could use it just to test drive stuff.
Inphinitizeit said:
Some of us don't want to abuse costco's generous return policy. They use to have unlimited return policies on electronics and a bunch of people "test drove" everything in the store and now its limited to 90 days.
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Click to collapse
My Costso wireless kiosk manager said the Xoom has a 30 day return policy. I live in Florida, so I'm not sure if it applies to all kiosks or even anything else at the kiosk...
I ordered online from Motorola and they only have 14 days on tablets
costco's website states their own return policy plain as day, as well as on the receipts. 90 days.
Because Costco requires an activation. Got mines scott free from Best Buy, no questions asked.
Sent from my HTC Vision using Tapatalk
Because of two things...
1) You would have to call verizon and cancel after leaving the store
2) I'm not going to purposefully defraud a company, abusing an already generous return policy. This is why stores have gotten worse and worse about returns, people who 'rent' products and then return them. Do you think they just stuff them back in the box and resell them??
DatterBoy said:
Was just thinking. If Costco has a 90 day return with no restocking fee policy. Why doesn't everyone just go grab one just for a test drive? Sure you risk loss or damage. But if you keep a tight ship you can have one and then take it back when you're satisfied, right?
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Click to collapse
If I keep something for 30+ days, I feel that I shouldn't force a store to lose money on it by returning it. They sell equipment, they don't rent it. Abusing their return policy will eventually just ruin it for people who actually need to utilize it.
i am a costco member already but I bought mine at bby because I wanted the justin beiber buy back program. I easily spent $1000 that day with warranty and accesories, when xoom 2,comes out I wouldve done the same thing, glad to know bby will buy my xoom back at 50% and don't have to worry about selling it on eBay before xoom2 comes out.
because I know I am going to have a mobile data plan for at least two years, so I might as well buy it subsidized.
Costco's my favorite store, and I've been known to return things according to their incredibly generous return policy. However, while I suppose the policy could be abused if someone tried really hard, I do believe that Costco wants you to return things you're not happy with.
Here's one reason, I think: for everything I've purchased and returned, there are probably 10 things I've purchased that I wouldn't have purchased without such a liberal return policy. Think about that: just the security of knowing I can return something if it doesn't work out has caused me to buy thousands of dollars worth of things I wouldn't have otherwise bought.
The Xoom's a prime example: it's so new that 30 days probably isn't enough to work out all the kinks. So, I'd probably not have purchased it at all if I couldn't wait through the initial rounds of updates to make sure bugs are squashed and things like Flash and SD card support are implemented. Sixty days from now, something else might have come out that I like better and that Costco doesn't sell, and wham--a lost sale for Costco.
Costco also, I'm sure, has worked out better terms with their suppliers, and so they can simply return those items themselves. These sorts of terms are one of the reasons why Costco has a limited selection: not every manufacturer is likely willing to accept their terms.
Oh, and I'll add: how many people, I wonder, buy something like the Xoom just to "try it out," and end up liking and keeping it?
This is exactly how I feel. The idea of abusing the policy is only bad if you intended to return from the start. If you really are using the policy to figure out if you want it with th epossibility of keeping it, you're good to go. I think Costco is basically saying "you're safe when you buy here if you don't want it".
My OP was simply to ask, do a lot of people do such things, or why don't we see it happen more? The policy definitely lends itself to abuse.
Related
Well, as much as I love the handset itself I'm just not computer savvy enough to make Android do what I want it to. So I thought I'd offer it up here to try and save some money for listing fees before putting it on eBay. As of today I've had it for 1 week. Absolutely no scratches or damage and still has factory plastic cover on the screen. It's currently running modded RC30 v 1.31 with Carbon Glow theme. Comes with original box, instructions, 2 Gb micro SD card, and everything that came from the factory. My price is firm @ $400 USD SHIPPED. Will ship anywhere worldwide *except Africa*. I generally use USPS Priority Mail with insurance. I requested the SIM unlock code from T-Mo about 3 days ago so I expect that to show up any day now. Please reply via PM or email me at [email protected]. Thanks for looking.
*pics were taken several days ago prior to installing new theme*
Check my eBay feedback:
http://feedback.ebay.com/ws/eBayISA...boids&ftab=AllFeedback&sspagename=STRK:ME:UFS
You might want to lower your price. I bought one off CL almost new with a extra battery, case, box etc for $225. They seem to go for under $300 new.
I'm very well aware of what they're going for on craigslist. My ad is aimed more for those overseas that don't have such easy access to them.
**Mods feel free to lock this thread. I'd prefer private contact if any**
you can get it from ebay, worldwide shipping for less...
http://cgi.ebay.com/LEGALLY-UNLOCKE...3286.c0.m14&_trkparms=66:2|65:3|39:1|240:1307
Stop trying to cheat people and make a fair price.
A brand new Android Dev Phone 1 is only $399 new.
Regards,
Dave
foxmeister said:
A brand new Android Dev Phone 1 is only $399 new.
Regards,
Dave
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Stop giving the guy hell on his price. Try to order an ADP1 and set the shipping to Germany and see what happens to the price - It goes over 750USD. Let the free market determine the price.
nvisi0n said:
Stop giving the guy hell on his price.
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Let the free market determine the price.
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Considering that the OP has firmly set his price, aren't those two statements contradictory? (Note, I don't really mind OP's choice of pricing, just pointing out this funny logical flaw.)
hummmm
i just got one.....black....1 week old unused unwanted upgrade for £230 of ebay here in the u.k
i wish you all the best with selling your G1
sorry i can't lock the thread...if i close the thread...it will drop of the radar...and nobody will see it
I'm not trying to "cheat" anyone. There's nothing dishonest or misleading about my ad. I know for a fact that with my willingness to ship worldwide I will easily get my asking price if I choose to put it on ebay. I simply thought I'd offer it up here first. Clearly, that was a poor decision on my part.
liamhere said:
sorry i can't lock the thread...if i close the thread...it will drop of the radar...and nobody will see it
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Considering the tone of some replies..that's exactly what I was hoping for. I'll simply take this as a lesson learned about this community and take my business elsewhere. Then there will be no need for further editorialization about my character or intentions.
Thank you to those of you with cooler heads that chose not to be a **** about it.
Honestly I think the problem is that you are asking full market value for something that is opened and without warranty.
Think about it, why would you buy a stereo from some guy off the street even if he was a friend of a friend, if you could get it for the same price from the company which not only guarantee's it but offers 30 day return policy and a manufactures warranty?
Honestly I have no problem with you selling it here, it isn't against the rules. But I think asking 400 for the phone is steep especially considering this is the market where we know what it is worth and how to find them.
I don't see what I'm doing as being any different than what people are doing with the Iphone 3g. You can get a brand new one with contract for $200 from AT&T. But if you've ever tried to buy one outside of AT&T you'd see that no one's willing to let an immaculate one go for less than $400 or so generally. Add on an unlock and jailbreak and that can take it up much higher still. Is it "cheating" to want to capitalize on supply and demand circumstances? An item is worth whatever someone is willing to pay for it. If no one here thinks my phone is worth $400..that's fine with me. I know there are others that would gladly pay what I'm asking. Obviously, they just don't frequent this site.
I never said you were cheating I was explaining why I think they are pissed off.
Your iPhone vs G1 complaint is like Apples vs Oranges. They are in no way similar. The iPhone can not be bought unless it has a contract. Of course I would pay more for a non contracted phone, but the G1 is 400 with no contract. Wheter it is unlocked and jailbroken is irrelevant since the iPhone can't be software unlocked only jailbroken.
The only criticism I can give for me personally is that I thought you would have at least given xda members a discount. I mean what is 20-40 dollars gonna hurt?
I agree with you in that someone would pay 400 dollars... but I also believe that if you were really trying to help a developer get one you would be giving us a little discount from what you sell it on ebay. But that is just me.
thread closed
as requested by ApexPredatorBoids
Since we have this '30 day, if you don't like it. return it' thing, I planned on returning mine just for the simple fact that I want one that was built better (minor glass separation/light leakage/etc). My question is, does Sprint monitor this and make notes on your account?
I'm a new customer coming from AT&T, and after my discounts they don't really make too much off me and I heard the more money you spend the more they're willing to be flexible. I know AT&T had a red to green meter in terms of how much 'trouble' a customer was based on how much they get every month and what they've done for you, does Sprint do the same thing?
PS: Does anyone even know what the meter is supposed to tell the workers who see it? Be nicer? Be meaner?
PS: Anyone have any clue when the new shipments come? Every store in a 50 mile radius of me is sold out and clueless.
Nah I don't think they do...You will have to pay a restocking fee though (about $35)
If its defective, they will exchange it. No reason for your mystery meter to be involved.
Well when I talked to SCS (*2), they said that the people at the store would be the final judge on it and I get the feeling that they won't agree that my leak leakage and screen separation is enough to be considered a defect. The girl I talked to said it was only cosmetic so they wouldn't just exchange it.
After reading posts, it seems like every different person you talk to says something different. Such a pain that they don't have a set procedure for something like this.
tell them you'll return it and go purchase it somewhere else.
They'll exchange it easily if you're within your 30-day window. Just go ahead and check it out.
Just tell them, why the ****-would-anyone pay so much to get locked into a 2-year contract to get anything less than a perfect phone (cosmetic & hardware wise)? Ask them if they would buy a brand new car with dings and dents on it. I mean, it's only cosmetic right? I'm sure the car drives fine.
And then see what the manager says.
PoisonWolf said:
Just tell them, why the ****-would-anyone pay so much to get locked into a 2-year contract to get anything less than a perfect phone (cosmetic & hardware wise)? Ask them if they would buy a brand new car with dings and dents on it. I mean, it's only cosmetic right? I'm sure the car drives fine.
And then see what the manager says.
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+10000000 you are the winner sir, haha.
PoisonWolf said:
Just tell them, why the ****-would-anyone pay so much to get locked into a 2-year contract to get anything less than a perfect phone (cosmetic & hardware wise)? Ask them if they would buy a brand new car with dings and dents on it. I mean, it's only cosmetic right? I'm sure the car drives fine.
And then see what the manager says.
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Thank you. I've been trying to figure out how to explain it without sounding like a **** and you've summed up everything I've been trying to say.
I'm not sure what to do at this point, seeing as I have no idea when the new models are supposedly coming out or when the stores would even have them in stock. Is my best bet just to return the phone outright, cancel my contract and wait? Think I'll get hit by a restocking fee?
I for one can praise Sprint's 30 day money back. *2 people were excellent and politely answered all my questions. Also the Sprint store was excellent as well. I just walked in with my Evo, box, and receipt and told them that I would like to cancel. Employee took my phone and started processing my request No Questions Asked. During the process she just politely asked me as to why I was returning, I just told her that I wasn't getting 4G at my home. I got a full refund and she even offered to return the Silicon case I had bought from Sprint. Now that is customer service. Got a full refund (no restocking fee because she said my phone was defective), full refund on my silicon case and I didn't even have the charger for my phone. Could of easily kept the red battery and 8GB mSD card..
Sprint is awesome. I was wondering the same thing as well. If I cancel and get it again in a few days will it matter? If not I'm getting another Evo asap.
I just realized something as I was gathering all the things that came with my EVO. I think I mailed the original receipt to get my rebate. They should be able to pull up all the information still right?
My situation is a little different. I bought the EVO at full no contract price. I need to exchange it for a new one, but we all know you can't find any in stock. I got mine from sprint.com. They insist on doing an exchange, just so that your 30 days is from the original purchase. But since I payed full price, I'm just gonna pay full price for another device and return the EVO (no exchange). That way, I have 30 days from the new purchase. Surely they should have some EVO's in stock by then. Paying full price, I refuse to settle for a refurb.
dmystic1 said:
My situation is a little different. I bought the EVO at full no contract price. I need to exchange it for a new one, but we all know you can't find any in stock. I got mine from sprint.com. They insist on doing an exchange, just so that your 30 days is from the original purchase. But since I payed full price, I'm just gonna pay full price for another device and return the EVO (no exchange). That way, I have 30 days from the new purchase. Surely they should have some EVO's in stock by then. Paying full price, I refuse to settle for a refurb.
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ok, i admittedly have no first hand experience with this, but it is my UNDERSTANDING that you have the 30 days on the first phone, but the second one you are stuck with (unless, of course, you purchase another one outright). like i said, that's just my UNDERSTANDING from speaking with a Sprint rep last year.
and i have to BELIEVE that when the fixed EVOs come in, that Sprint will waive the 30 day window for, let's say, seven days. they've worked so hard to improve their reputation for customer service that it would be silly to wipe out all that hard work and spent money all at once.
There is NO RESTOCKING FEE if you are a new customer within the 30 day trial period.
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Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
OutlawPro said:
Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
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+1
Been doing that since my 8125
My nexus one was stolen a couple days ago i called t–mobile they gave me the number for the insurance company called for Asurion I told them what happened, Then she said oh it looks like we don't carry nexus one no more,I sad what do you mean you do not carry this phone anymore are you ever gonna carry it, she said no it was discontinued and then said we can give you a comparable phone which was a motorola click or my touch, I can't even tell you what i said next i haven't decided what to do yet because i am still in disbelief.
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Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
I just hung up with T-mobile who just hung up with Assurion and they stated that the insurance is NOT being dropped...he was actually surprised to hear that someone stated it was going to be dropped.
If they're out of stock then they try and pull what the OP stated which is send a comparable phone...even though none of those are even close to the sexy nexy....
+1 on the personal articles policy with State Farm, Farmers, Progressive, whomever you do your home/rent/car insurance through. No deductible, this is the kind of thing the policies are made for. and it's half the cost of Asurion or t-mobile premiums, and THEY have a deductible.
Before insuring your phone with your home/renter/auto insurance company make sure to get in writing that filing a claim for your phone won't count against you filing a claim. I asked my insurance company, SafeCo. They said that if I insured my phone and filed a claim then my month fee would increase and it would count against my record.
my nexus one got wet so i filed a claim and the told me the same thing that they dont make it anymore. I was like what the F*CK they said we can give a phone just like it the mytouch or cliq how in the hell is the mytouch or cliq anything like my nexus just because it has android???? lucky for me i disassembled my nexus clean it and left it open for 2 day and now it works
Will Asurion give us cash if we don't want the crappy phones they have in stock?
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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dwerk said:
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
maybe if they sent me two mytouch slides or an EVO but thats it
thewayne01 said:
Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
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If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
OutlawPro said:
If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
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very much this.
if this is true then I'm canceling my insurance with tmo.
no point in paying them 6 bucks a month for nothing!
i called them yesterday and confirmed the ops findings.
Guys you should us square trade i got a 2 year warranty for $101.79 with tax and all. if they cant fix it they will give you what u paid for it $529 they are really good and i have used them for other phones.
here are some coupon code
Unique Coupon Code: 07P0CVRK4SG 30% off
seeking said:
maybe if they sent me two mytouch slides or an EVO but thats it
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T-Mobile will start to carry the Samsung Galaxy later this month. Perhaps Asurion will agree that is a comparable phone. If something happened to you nexus then maybe you could get the Galaxy.
uansari1 said:
Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
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So I just called Asurion. At first, the woman told me that there's no way to know what would happen if I had to file a claim, and the only way to know is to actually file one. WTF?! I explained that if I would be precluded from getting a new N1 or the cash amount to purchase a new one (less the deductible, of course), that I would want to cancel my policy and that's why I need to know definitively whether or not they would give me a new N1 or cash, rather than an inferior phone. Anyway, I was able to talk to a manager. He said that at the moment, as long as Google is selling the phone from the website, if we file a claim and don't want a "comparable phone", we can order the phone ourselves and submit the receipt to be reimbursed in the amount over the deductible. Also, he pointed out that what constitutes a "comparable phone" is always changing. Today it's an HD2, Cliq, or MyTouch Slide. Tomorrow it could be something else with a faster processor, more RAM, etc. (Samsung Galaxy).
I'm going to get the 3G Xoom but return it once the Wifi version comes out. How long are the return periods at Costco and Best Buy? I've heard good things about Costco, but do I have to be a member there to get the good benefits?
Arcadia310 said:
I'm going to get the 3G Xoom but return it once the Wifi version comes out. How long are the return periods at Costco and Best Buy? I've heard good things about Costco, but do I have to be a member there to get the good benefits?
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You have to be a member at costco. They have a 90 return policy, cash, debit or american express only. Bestbuy is 30 days.
Sent from my EVO using XDA App
Arcadia310 said:
I'm going to get the 3G Xoom but return it once the Wifi version comes out. How long are the return periods at Costco and Best Buy? I've heard good things about Costco, but do I have to be a member there to get the good benefits?
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You have to be a member to buy at Costco period. The cheapest membership is $50 a year. They currently have a 90 day return policy on all electrics. Cell phones are limited to 30 days. Best buy will be more money, lower return policy, but you won't have to buy a membership.
Many of you are wrong. Best Buy policy trumps tablets into its shortest return policy of 14 days.
Best Buy said:
Exchange and Return Period
Exchange or return your item anytime from the original purchase date within the timeframe below:
14 days for computers, monitors, projectors, camcorders, digital cameras, iPads, tablets and radar detectors
30 days for all other products
45 days for all products for Reward Zone Program Premier Silver members*
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Click to collapse
Costco said:
Merchandise: We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones.
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http://www.bestbuy.com/site/Help-To...cy/pcmcat204400050028.c?id=pcmcat204400050028
http://www.costco.com/service/featurepageleftnav.aspx?productno=11204333
As you can see. Costco relies on happy members to survive. They don't advertise much, if at all, and rely on word of mouth. Every Costco member I know has been referred by another member who swears by it. I swear by Costco, I never worry when I buy a high priced piece of electronics from them.
Hmm. I'll have to borrow my dads membership then.
setite said:
Many of you are wrong. Best Buy policy trumps tablets into its shortest return policy of 14 days.
http://www.bestbuy.com/site/Help-To...cy/pcmcat204400050028.c?id=pcmcat204400050028
http://www.costco.com/service/featurepageleftnav.aspx?productno=11204333
As you can see. Costco relies on happy members to survive. They don't advertise much, if at all, and rely on word of mouth. Every Costco member I know has been referred by another member who swears by it. I swear by Costco, I never worry when I buy a high priced piece of electronics from them.
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Although you are correct cell phones can be returned in 90 days at costco, you will have to pay the ETF. If you return it in 30 days, you will get out of your contract.
bwcorvus said:
Although you are correct cell phones can be returned in 90 days at costco, you will have to pay the ETF. If you return it in 30 days, you will get out of your contract.
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This is true. To avoid the ETF I think you have to adhere to the carriers grace period, which I think is what.. a week?
We are however, talking about a month-to-month device with no ETF. ETF's are only for subsidized devices. I do appreciate you adding that to the discussion though as it is good to consider for normal cellular purchases at Costco.
I am actually glad for this thread because it forced me to verify. I too plan to purchase this device and then return it when the wifi-only version is released. I don't like to do such things, but they really shouldn't release a 3G version first.
setite said:
I am actually glad for this thread because it forced me to verify. I too plan to purchase this device and then return it when the wifi-only version is released. I don't like to do such things, but they really shouldn't release a 3G version first.
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Click to collapse
Isn't that return fraud? Buying an item for a short period of time to use knowing you are going to return it?
From wikipedia:
Wardrobing or renting: Purchasing merchandise for short-term use with the intent to return the item
Sirchuk said:
Isn't that return fraud? Buying an item for a short period of time to use knowing you are going to return it?
From wikipedia:
Wardrobing or renting: Purchasing merchandise for short-term use with the intent to return the item
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Click to collapse
It may be, but costco has the agreement with its products company. You can return without a reason, so how are they gonna say no? As an employee, i have personal heard people say when ask why they are returning "because you have a newer model". There is nothing we (as costco employees) can do but say ok. Infact we have one person that on Monday ever week comes in and buys 3 books/magazines. Then the following Monday brings them back and buys 3 more. But not to hijack, so back on topic. I personally will buying one on the 24th at costco, just because of the price.
bwcorvus said:
It may be, but costco has the agreement with its products company. You can return without a reason, so how are they gonna say no? As an employee, i have personal heard people say when ask why they are returning "because you have a newer model". There is nothing we (as costco employees) can do but say ok. Infact we have one person that on Monday ever week comes in and buys 3 books/magazines. Then the following Monday brings them back and buys 3 more. But not to hijack, so back on topic. I personally will buying one on the 24th at costco, just because of the price.
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What price do you mean. Unless I missed something, the only difference in price is a 35$ Mail In Rebate that essentially cancels out the 35$ Activation fee.
To Sirchuk. Fraud denotes illegality. The only illegal exploitation of a return policy that I am aware of is the one in which you purchase an item, and swap it out with a broken one and return it and keep the working new one. I am simply utilizing the return policy lawfully, albeit deceitfully. I do not like to do it, on principal, since I LOVE everything about Costco. I once purchased a TV two days before a Black Friday sale because I was assured I could come in and get a refund for the coupon price. I did this to avoid the lines, lovely. I will only return it if the WiFi Only version comes out within 90 days. If this is released like the WiFi Only galaxy tab, then it wont be out in 90 days and I'll be stuck.
To Bwcorvus. The book guy is a jackass. I know returning electronics when something better comes along is bad, but returning books is really bad. With electronics, I don't get to use said device anymore, or if I get a newer model, Costco is still making money. I actually want to work at Costco, but they have the worst careers section on their site. After finally finding the link, I couldn't get a list of job openings, just positions that exist for which I could blindly apply for.
EDIT: I researched the terms Sirchuk presented. I am seeing that I am the evil consumer from the viewpoint of a retailer. I suppose I am not as good of a person as I thought. Hmmm. I could use an excuse about how evil Best Buy is. They really are though. When I bought an iPad, and was unsatisfied with the device they charged me a restocking fee. I argued at length with them since the return policy did not mention restocking fees on tablets, only computers. They argued that it was a "notebook computer" despite the fact that it's not. It is a new device their policy doesn't cover. They refunded me a month later when they removed their restocking fees altogether.
Either way, as much as I am a conservative, I do have uncontrollable anger at Best Buy. I do however love Costco, because they have never wronged me. If buying something knowing full well that I will likely return it, maybe I should buy from Best Buy who has screwed me and my friends before. Does it count that I plan to keep the device if something better doesn't come along? Should I have to keep a device that is inferior in some way if my purchase is recent? Do I get credit for not returning half-eaten food? I had a salad from costco recently that I hated, but didn't return. I am so conflicted now. Though no matter what I do, I will still sleep fine.
EDIT2: I have one more roundabout possible justification. Capitalism works on the principals of consumers voting with their wallets. Which sends a clearer message. Waiting lord knows how long for a cheaper wifi-only version(the one I actually want), or buying the 3G and returning it for a wifi-only version. My logic is that they need a tangible way to show that consumers like me don't want them to play this carrier codswallop with tablets. They should release wifi-only versions simultaneously, or first. If people like me don't buy the 3G version, then swap it out, how will they figure it out. They don't send surveys. I need them to know that I have the money for the 3G version, but don't want 3G, and furthermore that I won't simply settle for the 3G version.
The ony other thing to point out, if they offered data plans as affordable as they used to.. 20-30$ for unlimited data, I wouldn't be having this discussion. I would simply pay for data every month and happily keep the 3G version. But they are charging a 200$ premium for roughly 50$ in parts and the "priviledge" to pay for 3G and later 4G. Add to that the fact that they offer "month-to-month" data with no contract, but apparently if you dont pay for a month or two, you have to pay 35$ to reactivate. Someone will have to prove a tangible reason for this fee before I will consider it anything but greedy.
setite said:
What price do you mean. Unless I missed something, the only difference in price is a 35$ Mail In Rebate that essentially cancels out the 35$ Activation fee.
To Sirchuk. Fraud denotes illegality. The only illegal exploitation of a return policy that I am aware of is the one in which you purchase an item, and swap it out with a broken one and return it and keep the working new one. I am simply utilizing the return policy lawfully, albeit deceitfully. I do not like to do it, on principal, since I LOVE everything about Costco. I once purchased a TV two days before a Black Friday sale because I was assured I could come in and get a refund for the coupon price. I did this to avoid the lines, lovely. I will only return it if the WiFi Only version comes out within 90 days. If this is released like the WiFi Only galaxy tab, then it wont be out in 90 days and I'll be stuck.
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Rumor says that costco will have the 3G tablet for $100 less than Verizon/BestBuy.
Also to note, nobody has seen the actual rebate form for the $35 back. How much do you want to bet it's going to require service for at least 2 months?
If BestBuy really is only 14 Days, I may have to renew my costco membership.
Edit:
Ugh, yeah, 14 days sucks. If Costco really is $100 less, I'm definitely going to renew my membership. Might do it now just due to the 90 days. I don't anticipate returning it, but I didn't think I would with the Nook Color either. It went back on day 30 of their 30 day return.
setite said:
What price do you mean. Unless I missed something, the only difference in price is a 35$ Mail In Rebate that essentially cancels out the 35$ Activation fee.
To Sirchuk. Fraud denotes illegality. The only illegal exploitation of a return policy that I am aware of is the one in which you purchase an item, and swap it out with a broken one and return it and keep the working new one. I am simply utilizing the return policy lawfully, albeit deceitfully. I do not like to do it, on principal, since I LOVE everything about Costco. I once purchased a TV two days before a Black Friday sale because I was assured I could come in and get a refund for the coupon price. I did this to avoid the lines, lovely. I will only return it if the WiFi Only version comes out within 90 days. If this is released like the WiFi Only galaxy tab, then it wont be out in 90 days and I'll be stuck.
To Bwcorvus. The book guy is a jackass. I know returning electronics when something better comes along is bad, but returning books is really bad. With electronics, I don't get to use said device anymore, or if I get a newer model, Costco is still making money. I actually want to work at Costco, but they have the worst careers section on their site. After finally finding the link, I couldn't get a list of job openings, just positions that exist for which I could blindly apply for.
EDIT: I researched the terms Sirchuk presented. I am seeing that I am the evil consumer from the viewpoint of a retailer. I suppose I am not as good of a person as I thought. Hmmm. I could use an excuse about how evil Best Buy is. They really are though. When I bought an iPad, and was unsatisfied with the device they charged me a restocking fee. I argued at length with them since the return policy did not mention restocking fees on tablets, only computers. They argued that it was a "notebook computer" despite the fact that it's not. It is a new device their policy doesn't cover. They refunded me a month later when they removed their restocking fees altogether.
Either way, as much as I am a conservative, I do have uncontrollable anger at Best Buy. I do however love Costco, because they have never wronged me. If buying something knowing full well that I will likely return it, maybe I should buy from Best Buy who has screwed me and my friends before. Does it count that I plan to keep the device if something better doesn't come along? Should I have to keep a device that is inferior in some way if my purchase is recent? Do I get credit for not returning half-eaten food? I had a salad from costco recently that I hated, but didn't return. I am so conflicted now. Though no matter what I do, I will still sleep fine.
EDIT2: I have one more roundabout possible justification. Capitalism works on the principals of consumers voting with their wallets. Which sends a clearer message. Waiting lord knows how long for a cheaper wifi-only version(the one I actually want), or buying the 3G and returning it for a wifi-only version. My logic is that they need a tangible way to show that consumers like me don't want them to play this carrier codswallop with tablets. They should release wifi-only versions simultaneously, or first. If people like me don't buy the 3G version, then swap it out, how will they figure it out. They don't send surveys. I need them to know that I have the money for the 3G version, but don't want 3G, and furthermore that I won't simply settle for the 3G version.
The ony other thing to point out, if they offered data plans as affordable as they used to.. 20-30$ for unlimited data, I wouldn't be having this discussion. I would simply pay for data every month and happily keep the 3G version. But they are charging a 200$ premium for roughly 50$ in parts and the "priviledge" to pay for 3G and later 4G. Add to that the fact that they offer "month-to-month" data with no contract, but apparently if you dont pay for a month or two, you have to pay 35$ to reactivate. Someone will have to prove a tangible reason for this fee before I will consider it anything but greedy.
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As much money as corporations make, the brass at those corps make and the revenue the shareholders get.. well, I find no fault in your logic in how you conduct business.
Anyone that says otherwise is just throwing stones cause they have nothing better to do, or are kicking themselves for not being as sharp a consumer.
Policies exist for us to take advantage of... if Costco thought their policy wasn't good for business it never would have seen light of day.
Sirchuk said:
Rumor says that costco will have the 3G tablet for $100 less than Verizon/BestBuy.
Also to note, nobody has seen the actual rebate form for the $35 back. How much do you want to bet it's going to require service for at least 2 months?
If BestBuy really is only 14 Days, I may have to renew my costco membership.
Edit:
Ugh, yeah, 14 days sucks. If Costco really is $100 less, I'm definitely going to renew my membership. Might do it now just due to the 90 days. I don't anticipate returning it, but I didn't think I would with the Nook Color either. It went back on day 30 of their 30 day return.
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I rarely exploit return policies. Most of the time I am optimistic but simply can't live with a device. I simply couldn't live with the iPad, or the Viewsonic G-Tablet. These devices are too expensive for doubts.
It's small potatoes, but consider paying 100$ for a Costco Executive Membership instead of 50$ for the basic. The Executive membership has a bunch of perks, but most notably is 2% cashback at the end of the year on most purchases. If I recall the only normal exception is gasoline. But if you have a Costco credit card you get 3% on gas. It's not much.. but if you get executive membership.. you'd save 14$ on a 700$ xoom.. or 16$ on a 800$ one.
Gold Star Membership
Gold Star Membership is available to individuals who do not qualify for a Business Membership. Gold Star Membership is $50 per year, and includes one household card per primary membership. See the membership counter at your local Costco warehouse for additional information, or call us at 1-800-774-2678.
Executive Membership
Executive Membership is our highest level of membership. Executive Members receive an annual 2% Reward on most Costco purchases, and extra benefits on member services, such as lower prices on check printing, auto financing and long-distance phone service; larger Costco Cash card amounts for mortgage, real estate and home equity transactions; one-year free roadside assistance for vehicles covered through the Auto Insurance Program; and extra travel benefits.
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Anyone know if Bestbuy pre-order is refundable? I was thinking, I might just put down a deposit just in case I cannot get it at Costco.
harajuka said:
Anyone know if Bestbuy pre-order is refundable? I was thinking, I might just put down a deposit just in case I cannot get it at Costco.
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Don't quote me as I can be forgetful. I am 90% sure that I pre-ordered the EVO at BB then cancelled, got my 50$ back.. and went to radioshack. If memory serves BB handles pre-orders by giving you a gift-card which I was able to refund.
Again don't quote me on this, but I do recall that I was on the list at BB but then I went to RadioShack. I think I did that to get a better number because BB already had like 16 people ahead of me. BB refunded me, but radioshack wouldn't since I ended up getting my EVO on eBay from a Google I/O dev.
Listed below is the links to each sites Return Policy. Someone may decide to take all the pertinent information from each site and just post it to this thread to make a one-stop-shop for return policies.
Buy.com
Newegg
Amazon
Office Max
Best Buy They have their return policies split up into different sites
Walmart
TigerDirect
Target -Target.com In Store return
Target - Target.com Online return
Staples
Sears
P.C. Richard & Son
Office Depot
Micro Center
JR.com
HHGregg
Fry's Electronics
DataVision
BJ's Wholesale Club
B&H
American TV
For those of us that got our orders in via Newegg, we have the computer replacement only return policy. This means no refunds for returns, replacement only for 30 days. After that it's dealing via Asus on the warranty.
Looks like Sears is the best option: 30 days, no restocking fee, and you can return to brick and mortar locations to avoid any shipping charges/delays.
wynand32 said:
There's a new thread on return policies, but just to clarify. Sears only charges a restocking fee if the original packaging and included materials are missing. Here's from their policy:
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A 15% restocking fee is charged on Home Electronics returned without the original box, used, and without all of the original product packaging and accessories
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Took this from the other thread on availability to respond to.
Sear's policy is easily misunderstood. It really should say "without the original box, used, OR without the original packaging. Notice the bolded words.
Hence, they could theoretically charge you a restocking fee. At the very least, it will be a bit of a hassle for some people based on the manager. You can return with no fee, even if stuff is missing, if there was some major issue with the item that the box said it would not have.
For example, the G-Tablet box said it would come with adobe flash support out of the box. People used this excuse to return it with no fee. You will need to identify something like this to return with no issues.
Buy.com seems to be 45 days with no mention of restocking fees.
rothnic said:
Took this from the other thread on availability to respond to.
Sear's policy is easily misunderstood. It really should say "without the original box, used, OR without the original packaging. Notice the bolded words.
Hence, they could theoretically charge you a restocking fee. At the very least, it will be a bit of a hassle for some people based on the manager. You can return with no fee, even if stuff is missing, if there was some major issue with the item that the box said it would not have.
For example, the G-Tablet box said it would come with adobe flash support out of the box. People used this excuse to return it with no fee. You will need to identify something like this to return with no issues.
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I'd think that, given this language, one could easily argue that there's no restocking fee. I mean, the language as written is clear: each of these criteria must be met for there to be a restocking fee. The difference between "and" and "or" isn't insignificant.
Funny enough, I just finished a chat with Sears where the lady said there's a 90-day return policy with no restocking fee. If I get that via email, then I'll set.
Update: Grrr, no email.
wynand32 said:
I'd think that, given this language, one could easily argue that there's no restocking fee. I mean, the language as written is clear: each of these criteria must be met for there to be a restocking fee. The difference between "and" and "or" isn't insignificant.
Funny enough, I just finished a chat with Sears where the lady said there's a 90-day return policy with no restocking fee. If I get that via email, then I'll set.
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You talked to a lady representing the online company.
I'm talking about from experience what people went through with the stores. They all have different managers, with different attitudes. I personally felt I was hassled even to get a replacement for a device with bad hardware.
If you feel like arguing and justifying, go for it.
rothnic said:
You talked to a lady representing the online company.
I'm talking about from experience what people went through with the stores. They all have different managers, with different attitudes. I personally felt I was hassled even to get a replacement for a device with bad hardware.
If you feel like arguing and justifying, go for it.
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Oh sure, I hear you. I was saying that if I have an email stating a policy, then that would apply. Unfortunately, no email, and so we're left with an ambiguously worded policy. I hate that.
wynand32 said:
Oh sure, I hear you. I was saying that if I have an email stating a policy, then that would apply. Unfortunately, no email, and so we're left with an ambiguously worded policy. I hate that.
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Tried editing, then you had replied already:
Edit: BTW, their usage of "and" is correct if you consider it. They can charge 15% for each one of those cases. They can charge for no box and they can charge for used and they can charge for missing materials. I interpreted it the same way as you, but then I was proved wrong when multiple people were hassled.
I think they all got it returned, but some people spent more of their time in Sears talking to a manager than others.
rothnic said:
Tried editing, then you had replied already:
Edit: BTW, their usage of "and" is correct if you consider it. They can charge 15% for each one of those cases. They can charge for no box and they can charge for used and they can charge for missing materials. I interpreted it the same way as you, but then I was proved wrong when multiple people were hassled.
I think they all got it returned, but some people spent more of their time in Sears talking to a manager than others.
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Yep, I think you're right: such is interpreted that way on occasion. Being a bit of a purist when it comes to grammar, though, I'd say that being "and" means that all conditions have to apply.
But, other than being pedantic, that's irrelevant. I can easily see a Sears manager making a stink. What they don't know is that I have a secret weapon: my wife ALWAYS gets her way in these circumstances. She will not settle for no, period, and never loses.
Here's the link to American TV's return policy
http://www.americantv.com/receipt/receipt_ol_terms.html
It's 5 days + 7 days shipping on notebook computers (I'm guessing the tablet would fall into this, maybe the dock as well)
Was thinking about ordering the dock here as they give a discount ~$125 for my area, but not sure when/if I'll get a tablet, return period is too short.
Wow, I'm realizing just how spoiled I am buying everything from Costco. I'm seeing that most places have restocking fees and/or only take returns on unopened items.
Question: Amazon says they have a 30-day return policy for computers, but that computers must be in "New" condition. For some retailers, this means unopened. Does Amazon take returns on opened and used computers, assuming that all original packaging and accessories are included?
wynand32 said:
Wow, I'm realizing just how spoiled I am buying everything from Costco. I'm seeing that most places have restocking fees and/or only take returns on unopened items.
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I was really hoping to see Costco's name appear on the list of retailers carrying the Transformer... I bought the Xoom there knowing that if the Transformer came out in the 90 day window (and it looked like a better device/value) then I could return the Xoom to Costco. Their return policy is completely unrivaled.
I'm sure they'll start carrying it as soon as I purchase it from another location.
dustindw said:
I'm sure they'll start carrying it as soon as I purchase it from another location.
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According to Costco corporate, they'll be carrying other (as yet unnamed) tablets, but not the Transformer.
I just returned an opened GTablet to sears, they did not charge me one penny and all I said was that I couldn't deal with the screen viewing angles.
Sent from my PC36100 using Tapatalk
donatom3 said:
I just returned an opened GTablet to sears, they did not charge me one penny and all I said was that I couldn't deal with the screen viewing angles.
Sent from my PC36100 using Tapatalk
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Good to know, thanks!
just got a new credit card today, it has a merchant return policy: within 60 days, you can get a refund from card company for whatever reason up to $250. not enough to cover the tablet, enough for the dock.
check your credit card benefits
So does anybody have any extra info Best Buy's in-store return policy on tablets? Seems they have the clause "could include restocking fee" and on the website but are not specific on what products that applies too.
Was considering picking up the Acer Iconia tomorrow to play with it and check it out.
mustafazr said:
So does anybody have any extra info Best Buy's in-store return policy on tablets? Seems they have the clause "could include restocking fee" and on the website but are not specific on what products that applies too.
Was considering picking up the Acer Iconia tomorrow to play with it and check it out.
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You should be fine. I plan(ned?) on doing the same thing. But isn't Best Buy closed for Easter tomorrow? Plus, you have to get extremely lucky to get them to sell you an Acer before Monday. I think I'm just going to wait until Tuesday and buy the Transformer.
mustafazr said:
So does anybody have any extra info Best Buy's in-store return policy on tablets? Seems they have the clause "could include restocking fee" and on the website but are not specific on what products that applies too.
Was considering picking up the Acer Iconia tomorrow to play with it and check it out.
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I've bought two tablets from Best Buy. They have a 14 day return policy and no restocking fee. Returned one of my tablets without any issue.