[Q] Do you have Bluetooth headset problems? - Quantum General

Hi there,
I have had very few issues with my headsets on WM 6.x devices before.
With my Quantum, I bought a new Motorola Oasis headset and RMA'd it for a new one due to this issue (which hasn't been fixed):
If I am not within 2 feet of the phone, my voice audio quality is terrible.
I can hear just fine. Outgoing voice is terrible.
It can be in my pocket, on a table, whatever. The connection is terrible once it gets out of my shirt pocket.
I have turned WiFi off, data connections off, etc.
Is the bluetooth radio in this phone weak?
I was thinking of removing the metal back and seeing if that helps.
Thanks,
TTFN
Gregg

OK, so this problem is still pretty infuriating.
Does ANYONE have a recommendation about a BT headset that would work acceptably when the phone is in my pocket?
I mean, it disconnects if I put it diagonally across my body.
Maybe my phone is bad? Both the new and old headset seem to perform similarly.
I'm currently looking at the Blueant T1 which appears to have a slightly longer range in some reviews.

I can't speak for headsets, cuz I haven't tried any yet, for any length of time, but I can tell you the Quantum works fine with my Garmin BT-enabled unit in the van -- no matter if the phone is in my pocket or on the console between the seats.

FYI, I'm not the only one with the problem with poor bluetooth performance.
http://answers.microsoft.com/en-us/...formance/c4379403-464d-45a2-8750-e80ca8dc4d4e
It's still a mystery.
My car doesn't appear to fix the problem. I figured I had the ultimate BT headset now!

drtolson said:
I can't speak for headsets, cuz I haven't tried any yet, for any length of time, but I can tell you the Quantum works fine with my Garmin BT-enabled unit in the van -- no matter if the phone is in my pocket or on the console between the seats.
Click to expand...
Click to collapse
I have no problem with Bluetooth range in my Santa Fe, BUT, while I can receive incoming calls without issue, I can only make outgoing calls on the LG Quantum if the screen is unlocked (ie, on the live tiles screen or deeper). That seems like a flaw to me. My old LG Voyager worked while it was in my pocket for both incoming and outgoing calls from this vehicle.
I've tried what settings I think could have an impact, but the "take the phone out of my pocket and unlock before making a hands free call" problem remains.
Any suggestions would be appreciated. Thanks from a noob!

SOLVED?
Just FYI...
I sent my phone back to LG for repair after proving to their tech that it was a problem, and being unable to prove to AT&T it was a problem.
LG returned my same phone to me with the note saying they "Updated The Software".
Prior to sending it, I updated it to 7392 (because that triggers a backup in Zune). Mine was one of the very first LG Quantum phones produced.
The phone came back with 7390 on it and apparently different Radio ROMS.
I tried the phone out after getting it back and the Bluetooth issue is indeed much better. I think they updated the radio ROMs. Unfortunately I don't know exactly what they were when I shipped the phone off.
Here's the new version info (I ran the update to get back to 7392):
Phone LG Quantum (LG-C900) on AT&T.
OS Version 7.0.7392.0
Firmware revision 1.1.3.11
Hardware revision 1.1.0.0
Radio software 1.1.3.11
Radio hardware version 0.3.5.0
Bootloader version 1.5.1.0
Chip SOC Version 0.30.2.0
If I see it right, the Radio ROM version is much different.
The bad part...
The phone will not restore my Zune backup. So I think there is definitely a version mismatch somewhere.
TTFN
Gregg

i have been using my few weeks old (to me) used quantum in my car with minor issues.using the stock rom, volume was VERY low. restoring to an image here then upgrading via zune seems to have worked wonders in my car (alpine iva-w505 with kce-400bt bluetooth module)
then updating my car's bt firmware made it even better.

Could you post the radio / rom versions on your phone after that update (like I did)?
I'm curious where yours is now vs. where LG put mine after the service.
I wonder if I can upgrade my Subaru's BT stack? Hmm...

Os very 7.0.7392.0
Firmware rev 1.1.3.11
Hardware rev 1.1.0.0
Radio rev 1.1.3.11
Radio hardware 0.3.5.0
Bootloader 1.5.1.0
Chip soc 0.30.2.0
Sent from my A500 using Tapatalk

I think the radio ROM version was the issue on my phone then...
If I had done what you did, I wouldn't have had to send it away for service!
My radio ROM was older. I still can't get too far away from the phone before sounding like a Cylon, but it is way way better than it ever was.
And Mango makes the Bluetooth work so much harder that it would have been supremely frustrating to have it not working right!
Thanks for the ROM version post!

Related

Bluetooth connection problem since radio upgrade!

I have upgraded to the new O2 Rom 169 and all seemed ok, until I started to install my bluetooth head set.
Since I upgraded my radio ROM to 1.03 I have lost the connections to my headset.
Prior to the upgrade it worked perfectly, now the recieve functions just will not work.
I have down graded to the radio 1.00 ROM but the same thing is happening. So the upgrade seems to have corrupted something more important.
Can anyone help here?
Downgrade to previous ROM
I have now downgraded to the previous ROM 1.11.162WWE, and that seems to have solved the problem.
I have installed the Radio ROM update and that seems to work OK now, so I will stick to this for the moment, unless someone has any better ideas!
Hello,
I had the same problem. It seems, the old bluetooth software won't work with the new radio rom. I tried my bluetooth connection before restoring my old stuff from backup, and it's ok. I didn't have any serious things in my backup, so I reinstalled my software from install cd's - sorry, I had no time to figure out, wich software causes this issue, but hope this information will help you.
Z.
i also having problem with my bluetooth but I cant say the problem is from new radio ROM or others because i dont know the real cause. A message display and wrote
"Sorry! Bluetooth can no longer be used because the licence is expired"
"BDA ff:ff:ff:ff:ff:ff: Key:E3E534E19B3E8214C543A73C0A8B9A9074DD3B1753515CD8"
after that, bluetooth will off automatically.
I have found since the upgrade to the new radio, thanks PUG.
That my Handsfree and Headset Bluetooth issues have lessened.
A few little glitches but will be on the outlook for another patch or upgrade in the future :roll:
Hmm,
I have radio 1.00.00 version with t he original Asia ROM and something funny has happened:
Since the beginning, I successfully connected to Logitech and Hello II BlueT headsets + a generic car BT handsfree.
I had to perform a hard reset after one of my progs messed the registry and reinstall everything (less the troublesome prog <g>).
Since then, the BlueT handsfree does not work properly: I hear the ring but there is no volume control from the headset and I hear nothing + mike does not work. The rest of the BT conections work flawlessly, except for some rare disconnects from my BlueT RBT-2001 GPS.
The story in this thread is not encouraging but one thing is clear - the BT problems that I have are with the original radio and EROM and not after an upgrade. I have no clue what all this means except for the fact that tere is something quite problematic w/ the Xda IIi BT connectivity that I didn't have w/ any of my previous PDAs.
I thought to u/g the radio version only but decided to go for a full u/g (less the O2 stuff), hoping that my BT problems will go away.
Please correct me if I'm wrong - should I go ahead with the PUG O2-less upgrade or should I keep the old (but clearly buggy) versions?
Maybe all the problems that we have are connected to specific manufacturing HTC batches? Has anyone researched this? Is there any info correlating between problems and Xda IIi serial numbers?
Best regrads,
Al

Imate Jas Jam and Nokia Car Kit Problems

Hi,
I've just been reading for the last 4 hours, searching for a solution to my problem of the Hermes not working with my bluetooth nokia car kit.
Specifically, I'm getting serious breakup in areas with perfect reception.
People on the other end of the connection are hearing serious ghosting of their and my voice. Other times, the phone is crystal clear.
The phone doesn't seem to be losing sync and has always paired as soon as I get in the car and turn it on.
I bought this as a business tool and at the moment it isn't worth squat to me.
I have read as much as I can and implore someone to tell me if this issue can be fixed, and if so, point me in the direction of what I need to upgrade without all the acronyms. And yes I have read the wiki
Below are my spec on the unit.
Thanks in advance.
ROM; 1.31.305.2
Rom Date: 09/08/06
Radio Version: 1.38.30.10
Protocol: 32.71.7020.12h
Extrom: 1.31.305.106
Anyone have any thoughts?
i have the same problem with my dopod d810 and the nokia car kit. It connects fine over bluetooth and I can hear everyone else clearly, but no-one else can hear me properly - mainly the ghosting problems and static.
I've been looking at the following registry entries, but have not had any luck as yet..
HKCU\controlpanel|AudioAdvContrl
And as yet have had no luck...
I'll keep trying
sanquar said:
Anyone have any thoughts?
Click to expand...
Click to collapse
Have you tried this software? it has additional support for the nokia HS-12W and a 30 day trial.
http://www.jetwaremobile.com
worked for my bmw x5 BT when nothing else would.
Other options would be to upgrade the radio to 1.40 and/or OS to one of the wm6 variants excluding black 3.0 and 3.1
i noticed big hands free improvements with the BT stack on wm6, to the point where I didn't need jetware anymore.
good luck!

[Q] Omnia 7 Bluetooth problems

Hi all
searched for this and while some similar symptoms there doesn't seem to be anything really the same.
I bought a 16GB Omnia 7 in Seattle and I believe it's a Dutch retail item. Got back to the UK, set all the network/regian/language/etc. settings to UK and everything has been cool...except bluetooth.
The phone will not discover nor is it seen by any other bluetooth device. A colleague who bought one at the same time has the same issue.
I'm told that the way to fix this is to flash with a UK retail ROM. Is that right? or are there other fixes?
I've read the update guide and bar selecting the best ROM am happy with the process.
Current versions:
OS version: 7.0.73920
Firmware revision number: 2424.11.2.3
Hardware revision number: 3.15.0.4
Radio software version: 2424.11.2.2
Radio hardware version: 0.0.0.800
Bootloader version: 5.2.1.4
Chop SOC version: 0.36.2.0
i flashed this rom I8700XXKC1_XXKB2 to my orange uk omnia7 some months ao & havnt had any problems what so ever. my mango upgrade has just completed as i type.
robnewton1 said:
i flashed this rom I8700XXKC1_XXKB2 to my orange uk omnia7 some months ao & havnt had any problems what so ever. my mango upgrade has just completed as i type.
Click to expand...
Click to collapse
Interesting - was that to fix this problem for for another reason?
and is there a way to force the mango update?
chrisnic365 said:
and is there a way to force the mango update?
Click to expand...
Click to collapse
Ignore that bit I've done it. Just need to test when the phone comes back up
Bluetooth Problem after Mango Update
Well I got bored waiting for T-mobile UK to do anything so I debranded and forced the mango update.
All seems well except the phone will no longer pair with my car! (BMW)
It sees some other phones.
Any ideas? Will there be another firmware update later? Which component determines the bluetooth level? I now have firmware 2424.11.8.5
Cheers
Rob
Please if anyone has a fix for bluetooth enlighten us all. I have tried everything I can find that might suggest a fix but nothing.
Well since doing the mango upgrade the phone can now at least find other devices but it refuses to connect to anything.
Serious thinking about selling it.
Mine seems fine , had a text conversation with my wife while driving last wee using my old Motorola earpiece . I always switch wifi off before using bluetooth (used to have regular disconecting problems)
roblpm said:
Well I got bored waiting for T-mobile UK to do anything so I debranded and forced the mango update.
All seems well except the phone will no longer pair with my car! (BMW)
It sees some other phones.
Any ideas? Will there be another firmware update later? Which component determines the bluetooth level? I now have firmware 2424.11.8.5
Cheers
Rob
Click to expand...
Click to collapse
Oops - this was just me being a numpty!!!
For some reason deleting the phone (as added on nodo) from the car and then readding worked. Have you guys tried this??
I had to finally send my phone (on Samsung's instructions) back to a company called Regenersis. I had bluetooth problems as well. It would connect to my Audi MMI but would not connect to my Parrot miniSlim head set. They replaced the"board" in the phone. I knew this because when I got it back there was only 8GB memory instead of 16. So, it went back again and the board replaced to a 16GB one. Bluetooth works superfast now and absolutely no problems. So you might want to contact Samsung UK and ask for it to be repaired at Regenersis.
roblpm said:
Oops - this was just me being a numpty!!!
For some reason deleting the phone (as added on nodo) from the car and then readding worked. Have you guys tried this??
Click to expand...
Click to collapse
Well I'd had no bluetooth problems until now...
Was paired with a Jabra unit in my car no problems. Updated to mango and it was working alright until tonight when it refused to connect. Spent ages trying to get it to re-pair. Had to delete the association, reboot my phone and the bluetooth device and they finally re-paired.
Seriously starting to hate this Mango update. Yeh it adds cool features but it seems to have knackered my data connection completely and now my bluetooth is playing up.
Last Samsung phone i ever buy. Had no problems with my old HTC. Can't wait for Nokia.
17-apg said:
I had to finally send my phone (on Samsung's instructions) back to a company called Regenersis. I had bluetooth problems as well. It would connect to my Audi MMI but would not connect to my Parrot miniSlim head set. They replaced the"board" in the phone. I knew this because when I got it back there was only 8GB memory instead of 16. So, it went back again and the board replaced to a 16GB one. Bluetooth works superfast now and absolutely no problems. So you might want to contact Samsung UK and ask for it to be repaired at Regenersis.
Click to expand...
Click to collapse
Where i work , our branch (Glenrothes Fife) doesn't do them as far as I know . Do you know where it went ??

Bluetooth volume too low and not getting updates.

Hi,
I bought an Omnia 7 off ebay which is apparently a T-Mobile uk one (it has T-mob battery cover).
It was already running Mango 7.5 when I got it and I'm so far happy with it but I've had to ditch my Nokia BH-207 headset as you just couldnt hear anything through it as it was so quiet.
I've paired the phone to my TomTom Go540 Live and its a little better but its still really quiet. I've read the threads on boosting the sound levels but cant find anything on boosting just the Bluetooth and dont want to change all the system sound levels.
Also I've not managed to get any updates through Zune and wondered if the updates people are mentioning (tethering update) would fix my bluetooth volume problems.
My phone is running:
os 7.10.77020.68
firmware 2424.10.12.3
hardware 3.15.0.4
radio swr 2424.11.2.2
radio hwr 0.0.0.800
bootloader 4.12.0.9
It also has no T-Mobile uk branding when you turn it on.
Thanks in advance for any help.

[Q] Trouble connecting Stereo Bluetooth Headphone & Omnia7

Dear community,
Having read, that the Sony Ericson Bluetooth Headphone (MW600) works with a Samsung Omnia7, I finally bought one.
But: When I try to connect/interlink these to devices nothing happens. My beloved Omnia7 only stays in "searching mode", finding no other Bluethooth sources.
I know that in august last year, it found at least my older Cellphone (but couldnt connect), but now it doesn't detect anything.
What can I do?
OS: Mango 7.10 (7740)
Diagnosis:
PDA I8700XXKI4
Phone: KI1
CSC: KI4
Bluetooth S/W: 0.0.1
Bluetooth H/W: 0.0.1
Bluetooth Mac: 7847 (and so on)
try updating to 8107 and check again
Hey Blaster,
thanks for the reply. I updated today (TMobile-Germany just offered Update to 8107 this morning). But unfotunately nothing happened. I'm going to contact the TMobile Customer-Service. Maybe it is a hardware issue.
Edit: Just found out ... I'm not the only one: http://forum.xda-developers.com/showthread.php?t=1293248&page=2
rednex2 said:
Edit: Just found out ... I'm not the only one: http://forum.xda-developers.com/showthread.php?t=1293248&page=2
Click to expand...
Click to collapse
Yes there is a big problem with bluetooth in omnia 7
http://forum.xda-developers.com/showthread.php?t=1441902
http://answers.microsoft.com/en-us/...7/c0e880dc-91c8-4a31-b5b9-96185707e0e1?page=3
Hey rustemka,
so, looks like nobody knows if the problem is related to the hard- or to the software...
This topic may be closed, as I will join the other threads!
Thanks to all!
rednex2 said:
Hey Blaster,
thanks for the reply. I updated today (TMobile-Germany just offered Update to 8107 this morning). But unfotunately nothing happened. I'm going to contact the TMobile Customer-Service. Maybe it is a hardware issue.
Edit: Just found out ... I'm not the only one: http://forum.xda-developers.com/showthread.php?t=1293248&page=2
Click to expand...
Click to collapse
what happens to bluetooth is not really clear, my phone was T-mob de too but (fortunately) mine works and pairs with my headphones, the only problem i have is, when playing a video i hear the sound through back speaker, and still remains with 8107 update
@ DJ: I've read in other forums (not sure, it might even be the answer.microsoft-forum) that this is a general WP7-issue.
I'd glad, if only I could listen to music via BT.
I don't think it's hardware failure... rather incompatability.
My 1st Omnia worked perfectly until Mango. After I updated it my data connection stopped working right as did my Bluetooth. It was the same on 7720 and 7740.
My replacement Omnia on 7740 works fine... It seems odd that hardware would fail exactly at the time I updated it. My sisters Omnia (also purchased at the same time) also had the same problems after the Mango update.
I suspect Samsung changed components (as with the rev 1.4 focus) but didn't announce it and these variations are causing problems with the firmware.
This is just my opinion however.
Turn the wifi off, that worked for me and Nokia BH-111.
It was stuck in "searching..". After i turned the wifi off, it found he headset instantly. problem is, now i can't use bluetootha dn wifi at the same time, ff/rewind doe not work and playback is a bit patchy. i believe i've read it's a hardware related problem and i will try to score a replacement.
turning WiFi off, didn't work for my Omnia7.
I even bought a Samsung HS3000 BT-Headphone, for the samsung-customer service guaranteed compatibilty, but nothing changed. Bluetooth ist still "searching".
Going to replace it as well.
me too
this seems to be a big problem with the omnia 7, as both myself and someone i work with have the same problem. supposedly (not sure of the authenticity of this one, so please take with a pinch of salt) the omnia 7 was designed to only speak to other omnia 7's for some reason, as if samsung thought bluetooth file sharing was gonna be possible with wp7. seems vaguely (only vaguely) plausible, but just thought i would add my tuppence.
same
i have motorola s9 bluetooth stereo headset, and worked since nokia n95, throught varius wm (htc samsung sony ericcson) phones, and android too... now with omnia 7 was not working well, but when i disabled wifi started to work again... i don't now why, and i've not tried bluetooth and wifi at the same time with other devices (i use bluetooth only on car and when i go running)... is it normal?
No, normally WiFi shouldn't interfere with BT as far as I know- but this seems to be common with the Omnia7.
@chrisrobinson: The Samsung support guaranteed, that Omnia7s work with their HS3000. Accordingly the Omnia7 should speak with other devices than other Omnia7s. But mine doesn't.
rednex2 said:
No, normally WiFi shouldn't interfere with BT as far as I know- but this seems to be common with the Omnia7.
@chrisrobinson: The Samsung support guaranteed, that Omnia7s work with their HS3000. Accordingly the Omnia7 should speak with other devices than other Omnia7s. But mine doesn't.
Click to expand...
Click to collapse
Mine was slightly different. It only worked when WiFi was turned ON. It didn't work if WiFi was OFF.
something happend a few days ago. Since than, the "alphabetic character-tiles" on the screen with the list of all the installed apps appear like "border in theme-colour, background in beackgroundcolour, character in theme-colour". . . and:
even my bluetooth started working again (only if wifi off, ... of course).
It now finds my MW600 Stereo Headset. And connection is established.
BUT: I can't listen to music. I can read the title of the mp3 on the headsets display, turn volume loud on both devices, but no sound at all. hmm
I've given up on my BH-111.
The headset works fine with my laptop and nokia 5230 and nokia n97, but not omnia. Too bad, would have been nice for running and such.

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