[Q] Win 7 activated - but can't download - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hi guys
I have searched the forum but cannot find anyone with a similar problem.
I have activated my Win 7 but still cannot download apps.
I get the following message when trying to install an app
"Can't get this information at the moment. Check again in a little while"
Any suggestions?

what th f***
now ive got the same prob.
ive already installed some apps but now i get the same message

i tried to download from zune on the pc it says it cant be downloadet becaus of an temporary server problem
i daont think that somthing on my phon is wrong its a server prob by zune

Me too, I wonder if genuine WP7 owners are getting this problem...

have u already downloaded something before?

Yes, and it worked before.

and u dont changed anything?!?

Nothing at all, I only tried because I saw this thread.

yes me to
its definitely a server prob dont worry...be happy

Good to hear. Just activated my HD2 and I was afraid I did something wrong.

Well seeing as it says it can't get the information after it says it was verifying, it does look a bit suspicious :/

for me its working again
i hope for u too

How did you solve this problem?
I'm getting that error message as well.

Diaeko said:
for me its working again
i hope for u too
Click to expand...
Click to collapse
yeah I am having the same problem, received my activation code today. I go on Zune and it lets me install ot, but I get it will install soon message and then it never does. Anyone, I am in the US and on t-mobile.

i dont do anythig it was an server problem and now everything is working

I have the same problem after activation,too...
The wp7 ist correctly running, only the marketplace doesn't run...
I did an hard reset and the same happens...
When i want to install the programs with zune, zune say, that it is installed, but i can't find the program on my phone...
I have vodafone in germany...

Just downloaded and istalled the IMDb app. Downloaded and installed fine, but won't run. Loads up for about 4-5 seconds and then phone goes back to WP7 menu screen. Any ideas???

If you have JUST activated and it is saying this
have you applied the registry key to identify the device as a HD 7 ?(unless you have a ROM with this as standard)

There is coming the following message:
Access to the registry key "HKEY_LOCAL_MACHINE\Software\Microsoft\DeviceReg is restricted.
What could I do?

For you guys having problems with Marketplace, just be sure you made de HD7 tweak (in Settings-About your device must appear as HTC HD7, not Leo70). After you enter the 25 digit code in Marketplace, get the Live ID.xap file (available on the forum) and edit the CustClear.provxml file in it with your code. Then deploy the LiveID.xap to device.
I'm not having any Problems with Marketplace apps.

Related

hi, I'm a noob with a question about my HTC tilt 2. Help please!

I installed a few apps on my HTC tilt 2 with at&t from some sites. Everything was working fine for a while until my phone started slowing down and freezing alot, so I did a soft and hard reset and it fixed the freezing problems but when I run most of the apps, I get this message, ' This application requires a newer version of the Microsoft .NET Compact Framework than the version installed on this device.' Then it says quit and I hit it and this message comes up in a box, ' .NET CF Initialization Error ' and in the box it states, ' The application failed to load required components. If the .NET Compact Framework is installed on a storage card, please ensure that this card is in place and launch the application again. If this fails, a re-installation of .NET Compact Framework is recommended. Support info: -2147483643 (80000005)' So i downloaded it and get a message saying, ' NETCFSetupv35.msi' and in the box it states, 'There is no application associated with "NETCFSetup35". Run the application first, then open this file from within the application.' I don't know what I'm doing wrong but any help or advise will be appreciated. I don't know much about my phone but I'm pretty sure I did everything right. It all worked before when I installed the apps? Thanks in advance for your help.
drehustler said:
I installed a few apps on my HTC tilt 2 with at&t from some sites. Everything was working fine for a while until my phone started slowing down and freezing alot, so I did a soft and hard reset and it fixed the freezing problems but when I run most of the apps, I get this message, ' This application requires a newer version of the Microsoft .NET Compact Framework than the version installed on this device.' Then it says quit and I hit it and this message comes up in a box, ' .NET CF Initialization Error ' and in the box it states, ' The application failed to load required components. If the .NET Compact Framework is installed on a storage card, please ensure that this card is in place and launch the application again. If this fails, a re-installation of .NET Compact Framework is recommended. Support info: -2147483643 (80000005)' So i downloaded it and get a message saying, ' NETCFSetupv35.msi' and in the box it states, 'There is no application associated with "NETCFSetup35". Run the application first, then open this file from within the application.' I don't know what I'm doing wrong but any help or advise will be appreciated. I don't know much about my phone but I'm pretty sure I did everything right. It all worked before when I installed the apps? Thanks in advance for your help.
Click to expand...
Click to collapse
Yeah it sounds like you had CF 3.5 on there before but somehow it didn't stay after the hard reset (which indicates it was installed sometime after the phone was first purchased).
The file you downloaded is to install it from your PC, not the phone. Put the cab file I attached here on your phone, run that, and it should resolve the issue
Thanks for your response, when i click on it it get a message saying, 'FIle download failed The requested header could not be located.' i've actually been getting that message a few times with other downloads too. would you know what that means? thanks again for your help.
run this from your computer. http://www.microsoft.com/downloads/...49-3c6b-42f1-9fd9-0041345b3385&displaylang=en
drehustler said:
Thanks for your response, when i click on it it get a message saying, 'FIle download failed The requested header could not be located.' i've actually been getting that message a few times with other downloads too. would you know what that means? thanks again for your help.
Click to expand...
Click to collapse
Hmmm no, never heard of it, and basic searching turns up nothing but lists of odd HTTP error codes, that one included. My guess would be an issue with your browser on your PC, but I really couldn't say for sure.
You can also just run the file Rhodium500 linked to above, it's the same .msi file you put on your phone in the first place but couldn't get to run from there...it's an automated installer that just handles everything from your PC instead of you putting the cab on the phone manually.
thanks alot guys, still have no luck and since my phone is under warranty, i'm gonna get a new one. I got 2 htc tilt 2's and only mine is doing this? i'll be back.
dude getting a new touchpro2 wont help... i dont think... like the guy who posted the attachment said, just install it and it should work. if u cant download it use your friend's computer or the library
Dude I had the same problem and if you wait a few mins Ill find it in the microsoft website so you can try downloading from there. Just run it on your computer, then connect your phone with active sync. Go to programs> More> Add/Remove programs and click on the little box there. (I am not sure if the menu goes like this, im actually sure that it doesnt, but for some reason my phone wont connect the WMDM right now so i cant tell u) anyway dont return the phone just because of that cuz the new one might have a problem thats actually harder to fix
I dont remember where I got it from but Ill try to find the original place where I found it.
Heres the file
Microsoft Website
You can download it straight from their website. Its free and it doesnt hurt
thanks, just tried it and had no luck?? i can't even return my phone until the 12th so i'm still trying to figure it out.
hey everybody, I reset my sync center/active sync and re downloaded that from the microsoft website and it seemed to have fixed the problem. I appreciate your help very much.
drehustler said:
hey everybody, I reset my sync center/active sync and re downloaded that from the microsoft website and it seemed to have fixed the problem. I appreciate your help very much.
Click to expand...
Click to collapse
Just a hint; it seems that either resetting the device or ActiveSync seems to solve a lot of problems sometimes. Had the same that my device didn't want to accept new Exchange-settings I made on my PC. After resetting both, it worked flawlessly.

Skyfire installed unsuccessfully

Hello!
Tried to install skyfire but got the message 'skyfire installed unsuccessfully'. Anyone know why? Someone mentioned applications that are not certified by Windows Mobile... is that it? How do we go about it?
Many thanks,
jae
skyfire
hi guys
i am having the same problem
and getting this kinda problem with a lot of other software and games too
i try to install and get the message "installed unsuccessfully"
HALP !!
mine installed but everytime i boot it it gets an error and has me exit.
worked on my touch pro so what gives...
Happens also when You update MS market. Don´t mind. If app opens and works correctly after "unsuccessful install" don´t bother.
Happens also when updating already installed apps but still after update they work fine in the updated version.
I think we must accept that windows is not the most reliable operating system, and it doesn't integrate with the HTC device as seemlessly as we see with other OSs and devices (I DON'T want to mention any names ). There are certain advantages though...
Anyway, to the point... after repeatedly trying, I have now installed Skyrife successfully. No reason, didn't do anything different. Just executed the .cab file again and again...
mine installs just wont work once its on the phone...

Help, I cant install Apps from Market Place

Hey Everyone
I got WP7 on my HD2, everything works fine but MarketPlace, after two days trying Microsoft Chat finally I got my activation code, now everthing is working fine but I cant get any game or app from Marketplace, I get this error
"Can't get this information at the moment. Check again in a little while"
I have tried everything , reseting, changing time region and location but doesnt work, I tried to get apps from zune , when I get the apps from there it says everything is okay and your application will be installed soon, but nothing happens and nothing will be on the phone,
Help plz
I found the problem , I had to run HTC Connection setup, now everything works fine !
Hey there, how to run HTC connection setup and any advice to get the Activation Code ?
Was that before or after you put in the activation code?
Same Problem, tried both
trevspence said:
Was that before or after you put in the activation code?
Click to expand...
Click to collapse
I did both, before and after activation. Have the same message (in German) as stated above. Going to do some research on XDA but if anybody has an idea in between just let us know...
Edit: Ok, here are the tool and the description in how-to make the changes in the registry to change the HD2 to an HD7.
http://forum.xda-developers.com/showthread.php?t=907169
Do what it says in this topic
http://forum.xda-developers.com/showthread.php?t=912218
I did them all in order, then got my Activation Key and after activating I did the registry part again and ran the Connection Setup after everything and it did the job
Ah , btw, for Activation Code, u can get it via Microsoft Online Chat support,
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support# First Chat system
but if ur outside of US u need to get a US IP using a VPN then check to see they cant see if ur behind proxies, if everything was okay go to the chat and tell them that u need a activation key they might ask u where u bought the phone just say something, if everything is okay they'd ask u for ur full name and your mobile number which ofc should be a US number,
When he asked me for that I answerd with 1 minutes delay coz I didnt know where to get a US number, then I said "is it necessary to have a US number coz I dont have it at the moment, can I give a international number like a UK number" then he said "I see, are u located in the UK" I was almost there I didnt want to ruin everything he was about to give me the coe, then I said "Not at the moment" , then hye said "Okay give me that UK number" and that did the trick and he gave me the code
But dont forget the best way is calling Microsoft support center in your country, and also for the chat way u need to try different operators coz most of them say u need to call support center and becareful remember the operator names and also use different name and email every time u go to the chat system , I gave them all fake email name and number
Error 80004005
Hi
I have done all the steps (haven't yet wiped the phone) got the activation key working but when I try to install any application I get : There is a problem completing your request. Try again later. Error code: 80004005 or I get: Can't get this information at the moment. Check again in a little while.
Nothing worked and I really running out of ideas. and I really want that phone to work, as WP7 is amazing!
Okay so you have activated ur Windows already , if so do the registry part again and see if it works or not !
I mean this part
1. Download XBMOD Deployer - CLICK HERE
2. In your Windows Development tools you installed earlier there should be an application called "Application Deployment". Connect your phone and open the program and install XBMODDeployer.xap. This extracts the provxml into /My Documents/My Ringtones/.
3. Download TouchXplorer - CLICK HERE - and install this .xap the same way as step 2.
4. Using TouchXplorer copy the file in /My Documents/My Ringtones/ to /Windows/ , overwrite if asked. - Give it time to open the Windows folder it takes a while.
5. Download HTC Connection Setup - CLICK HERE - same as above deploy to phone.
6. Open HTC Connection Setup and setup your network.
7. If your camera setting are not showing, in settings region, change display language to: United States. - this shouldnt affect anything if you are in a different country. Im from UK
Get the link from the topic
http://forum.xda-developers.com/showthread.php?t=912218

wp7 first update process recording. hd2 Please do not update

1. phones are connected to the computer tips, zune tips Update - This step updates zune
2. Update finished restart the computer, mobile phone and computer still prompts - this step update wp7
3. Phone restart the update process twice, the first mobile phone icon appears on a mobile phone and computer icons, that is being updated, you can not disconnect the cable
4. After completion of the second telephone restart is complete.
The following is the outcome:
1. Update completed - but prompt registry error, error code: 80180089
2. Phone also, as before, has not been re-locked, it now appears the update was not successful does not bring any bad influence
Off-topic:
1. My hd2 has been disguised as hd7-through change registry
2. Microsoft Hong Kong live account is given - call me in the past to the
3. Usually use the normal function (including the market, simultaneously, zune show hd7, found my phone) - does not appear abnormal
hd2 Please do not update:
1. After the update failed to install the xbox game market, reboot several times, has never been this situation before, do not know how it is
2. Also automatically crashes, are several times
Alas, only to re-install wp7
Look forward to an expert forum to identify and resolve, ha ha
I have exactly same problem. What the solutions may found? :||| I need updates.
Some people say that to reset phone and after that on HD2 updates will be work. How u think it will be work? And when I will reset my phone, it meand that I will lost all my phone data? or it possible with some ways to save a data and when make an phone reset.
Please if u have any ideas respond me about my questions. Have u tried phone reset method?
Hi
Me too.
Got this damn error code: 80180089 when tried to updae my HD2. It says that it cannot backup my phone due to a registry change. There should be a way to update without having to backup first.
Same Problem with my HD2. I do not want a damn backup. If something goes wrong i would simply reinstall everything. That is annoying. I Hope there will be a solution comming up. :-/
hi
in the process of updating - registry error, error code: 80180089 on my HD2
but works fine. yet...
I think we need registry data of original wp7 to install update, because our cracked windows registry is demaged or not full. have someone tried to reset phone and install update on wp7?
do any of you actually read the threads? dont update tot he new version
i have read and why don't update a new version? it seems that problem in registry and some users who updated their phones it works fine, not blocking and chevron tool for deploying xap files still exists. i think its not harmful for our cracked hd2 to have an updates.
tried to update my hd2, too and got the same error. but no problems appeared... so i guess i just wait until someone finds a solution for this
Error on update WP7/HD2
Same error here, but works normaly after restart. It just can't back it up because of registry settings....
compnews said:
i have read and why don't update a new version? it seems that problem in registry and some users who updated their phones it works fine, not blocking and chevron tool for deploying xap files still exists. i think its not harmful for our cracked hd2 to have an updates.
Click to expand...
Click to collapse
The update doesn't work for anyone with HD2s... it was known from beginning that automatic updates would not work with HD2... we have a ported wp7 on our devices.
Tried a reset and the update still did not work. Same registry error. Not surprised just want to try and share the info.
First I got the error code 801812C1 but after two retries that went through. The registry error code 80180089 can’t be bypassed.
Manual injection of CAB files in the future I guess. Yes I know custom ROM on a unsupported phone.
Don't kill the messenger. I'm just sharing info here.
Used XP SP3 with newest zune software.
Looks like some other guys with samsung omnia7 have this issue with the update and microsoft is working on it. I guess that will be solved in a few days
bkpmmbkp said:
Looks like some other guys with samsung omnia7 have this issue with the update and microsoft is working on it. I guess that will be solved in a few days
Click to expand...
Click to collapse
Do you think we will be able to update our HD2s then?
I don't think so, but I like surprises
Probably will not work on the HD2 since its most likely looking for anything funny in the registry. Pick your choice, not the right hardware, hacked OS, chevron, side load apps, custom settings. Unless if people that have virgin phones and still get the same errors then anything is possible. They might have to allow future updates to have more variations or be more lenient on what its looking for before the patch gets installed. That’s my two cents anyway.
Phones: G1, ATT ARIA, HD2
In a microsoft thread, I read that the problem with samsung omnia 7 is about backing up the phone. The same as HD2. So I think there might be some hopes for us
maybe the problem come from detected usb hardware driver that seem to be different from that in hd7.. i say this because when the hd2 display shown the icon of pc & hd2 , after the first reboot, a symbol no usb connection appear.
Its a pointless update, why bother...
Tried... but failed
jpsplus said:
maybe the problem come from detected usb hardware driver that seem to be different from that in hd7.. i say this because when the hd2 display shown the icon of pc & hd2 , after the first reboot, a symbol no usb connection appear.
Click to expand...
Click to collapse
No, I'm sure that was just telling us not to remove the USB connection ha ha. I just tried the update, same error code. Remaining hopeful that this is same problem as Omnia or whichever phone was mentioned before, but I have doubts and wont be too shocked if it has nothing to do with it and we cant update the OS this way. If this doesn't work someone will come up with something. Might just have to reflash with each major update. It wuld be annoying but its better than nothing ha ha.
Customized ROM from HD2 can't Update the OS! HD2 owners should wait until devs cook the update in their Roms! This update is pointless but actually Microsoft made this update to prepare your phone for the next update! (??LOL??) I know that you guys made the tweak in order to disguise the HD2 to HD7 but still... So be more patient or buy an official WP7 as i did!

[Q] Touchxperience doesn't launch?

Hi,
I've just flashed Xbmod's nodo rom. A beautiful rom! But there's one problem, I installed the included Windows Phone Device Manager, and it seems to connect fine to my hd2. It says that it's detected, then it says that it's installing Touchxperience. After that I get an error message stating that it can't launch touchxperience. It does show up in the installed programs list, but when I launch it, it shows a black screen for 3-5 seconds, then it goes back the the list again. I searched the net about this problem, and I saw other people have it too, but I don't see any solution.
Thanks
(I also have installed al the requirements for wpdm)
Ran into the same problem this morning. Havent looked into it very much. Was trying to load my US navigon maps.
It worked perfectly fine with an older 7004 build I had on my phone.
Possibly not compatible with NODO. Definately installs the xap though. Dont the apps have to update for the NODO build. Not sure. Havent had much time recently to mess around with phones as much. So my knowledge is sort of limited on newer issues.
Hopefully it gets figured out. Just noticed that someone got the US navigon maps working and thats the one app I really missed having on WM. Not that I use it all the time but nav comes in handy when it needed.
I'm using ROM XBmod 1.11 and got same problem.
I tried to install touchXperience manually with .xap file and then launch it on my phone, still cannot start.
Someone said that maybe some hacks on the ROM cause this problem. I checked "dehydrate" hack and saw the registry key is default (DehydrateOnPause = 3).
Any other suggestion?
bachvi said:
I'm using ROM XBmod 1.11 and got same problem.
I tried to install touchXperience manually with .xap file and then launch it on my phone, still cannot start.
Someone said that maybe some hacks on the ROM cause this problem. I checked "dehydrate" hack and saw the registry key is default (DehydrateOnPause = 3).
Any other suggestion?
Click to expand...
Click to collapse
I had the same problem but if you updated your developer tools to windows phone 7.1 beta 1 or 2 it wont work anymore. but a new version seems to be coming out.
keep your fingers crossed
hope I was helpful
demaxmeister said:
Hi,
I've just flashed Xbmod's nodo rom. A beautiful rom! But there's one problem, I installed the included Windows Phone Device Manager, and it seems to connect fine to my hd2. It says that it's detected, then it says that it's installing Touchxperience. After that I get an error message stating that it can't launch touchxperience. It does show up in the installed programs list, but when I launch it, it shows a black screen for 3-5 seconds, then it goes back the the list again. I searched the net about this problem, and I saw other people have it too, but I don't see any solution.
Thanks
(I also have installed al the requirements for wpdm)
Click to expand...
Click to collapse
Take mobile off usb, power down and power back up again. now try touch Xperience.
Is it now showing? If so to marry with WPDM. put usb in, now if Zune starts, close it down. Start up WPDM. wait till it connects with the TouchX.
Is it now working? I am using Xmob 1.11 rom, and have no problems. But make sure that the ROM is cool, and not hot.
FPM.
bachvi said:
I'm using ROM XBmod 1.11 and got same problem.
I tried to install touchXperience manually with .xap file and then launch it on my phone, still cannot start.
Someone said that maybe some hacks on the ROM cause this problem. I checked "dehydrate" hack and saw the registry key is default (DehydrateOnPause = 3).
Any other suggestion?
Click to expand...
Click to collapse
If you are using Advanced Config 1.2.1.1 (From Julian Schapps) Then slide it over to Tweeks.
There should be a tick on the Dont dehydrate apps on pause. Leave the tick on.
That should fix it.

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