So I'm on T-Mobile and everytime I call, they give me a total BS code and it doesn't unlock ANYTHING =/
Can someone give it a try for me? I can provide you with the EMEI.
Please and thanks!
Sorry to tell you this, tmo will not give out the code unless the phone have been used on the account for 90 days for the person that is calling in.
Sent from my SGH-T959 using XDA App
I saw many people doing it before, as long as they have a Vibrant that's 90 days or older, T-Mobile will give them the code.
And have we tried the SGS_unlock program from the market yet ?
Why yes, it does work, thank you for asking.
Actually, it doesn't work for me. I also tried the PC program. All failed.
I actually even called T-Mobile as stated in my first post, but they gave me a bunch of BS codes.
Last option.
There is two unlock programs from the market. Only the Galaxy S unlock by Helroz worked for me and not the SGS unlock.
Dattack what ROM are you running?
I am using the Bionix v1.2 right now. I have using a telcel sim when I go to baja mexico and the unlocking by Helroz has always worked for me. I think there is an xda thread on the unlocking started by helroz. good luck.
draikz said:
I saw many people doing it before, as long as they have a Vibrant that's 90 days or older, T-Mobile will give them the code.
Click to expand...
Click to collapse
Not sure how they did it back then, but when I called in to unlock a phone that I have not used, they wouldn't give me the unlock code because I didn't use it with my number for 90 days. Maybe a nice rep might hook it up, but from my experience they will give you the same bs with their 90 day policy.
Sent from my SGH-T959 using XDA App
draikz said:
Actually, it doesn't work for me. I also tried the PC program. All failed.
I actually even called T-Mobile as stated in my first post, but they gave me a bunch of BS codes.
Last option.
Click to expand...
Click to collapse
Try troubleshooting the unlock methods in their respective threads. The unlock java program worked for me. There are several ways to do it, in all likelihood one should work.
Avoid user error.
maybe you did something wrong on your phone that's why the unlock code won't work for you. Yes that happened to me but the method posted here worked for me.
Sent from my SGH-T959 using XDA App
Haha, it's ok. I got it fixed. I used the one by Heroz and it worked sooo finne
Go to one of the stores and call them for the unlock code from there. Then, if it doesn't work you can get the store manager to intervene or better yet get them to exchange the phone.
oka1 said:
Go to one of the stores and call them for the unlock code from there. Then, if it doesn't work you can get the store manager to intervene or better yet get them to exchange the phone.
Click to expand...
Click to collapse
lol the store manger can't do anything about a subsidy unlock. Beyond that, OP seems to be ignorant about unlocking the phone, instead blaming faulty codes on someone else.
When an official subsidy is filed, it goes to an unlock team who contacts the manufacturer, and is specific to the IMEI of the device. Chances are, if the OPs code didn't work, they weren't following instructions on entering it in, or never provided accurate info for the unlock.
Sent from my HTC Vision using XDA App
draikz said:
Haha, it's ok. I got it fixed. I used the one by Heroz and it worked sooo finne
Click to expand...
Click to collapse
OP has resolved the issue.
TheMan42 said:
lol the store manger can't do anything about a subsidy unlock. Beyond that, OP seems to be ignorant about unlocking the phone, instead blaming faulty codes on someone else.
When an official subsidy is filed, it goes to an unlock team who contacts the manufacturer, and is specific to the IMEI of the device. Chances are, if the OPs code didn't work, they weren't following instructions on entering it in, or never provided accurate info for the unlock.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Wow I like how you just called me ignorant.
I've provided T-Mo the same IMEI 3 times, yes, I quadruple checked it each time. Always got the same unlock code back. How is that MY fault?
Gee.
But thanks everyone for helping with the Heroz unlock
Related
Hello, I have the following problem, I found a page htc-hd2.it there generate sim unlock code, wrote in the margins necessary information, but second day i have no answer from this site, any ideas? Is this realy work?
ankoanko said:
Hello, I have the following problem, I found a page htc-hd2.it there generate sim unlock code, wrote in the margins necessary information, but second day i have no answer from this site, any ideas? Is this realy work?
Click to expand...
Click to collapse
I doubt it's free...
IMEI scam site possibly
Yeah roflmao
I think your imei is now taken and branded with like a china copy of a iphone 4
Solution with pay $17
Try with http://www.unlock-now.com/
ankoanko said:
Hello, I have the following problem, I found a page htc-hd2.it there generate sim unlock code, wrote in the margins necessary information, but second day i have no answer from this site, any ideas? Is this realy work?
Click to expand...
Click to collapse
If is happen something write some news here. Will be usefully.
Nothing is happend,no email,no answer,no unlock code,liars
ankoanko said:
Nothing is happend,no email,no answer,no unlock code,liars
Click to expand...
Click to collapse
you could have known they wouldnt give unlock codes for free. now ur probably a victim of imei scam.
you could have known they wouldnt give unlock codes for free. now ur probably a victi
I found this site on hdblog.it,and i think cos the site is legal,but its not,my mistake
jamieeeee said:
you could have known they wouldnt give unlock codes for free. now ur probably a victim of imei scam.
Click to expand...
Click to collapse
i wonder how those guys want to scam someone using their imei
wergor said:
i wonder how those guys want to scam someone using their imei
Click to expand...
Click to collapse
I don't know, but I just submitted about 20 made up ones, all with a temporary email address.
It would be a shame if other people did the same
What they do is to use your real IMEI in a Phone, probably a knock off of apple, htc, nokia and so go on. Fake mobile phones ; )
Any luck? if true it would be great. I don't know why though I think it is some sort of scam.
So?
So what's the big deal if they use your imei in some fake phone? Are there any ramifications for the owner of the imei
tundra84 said:
So what's the big deal if they use your imei in some fake phone? Are there any ramifications for the owner of the imei
Click to expand...
Click to collapse
Other than the system will not let duplicate IMEI's work at the same time, so if someone clones your phone, you could end up with a non working phone ...
OR the worst case , it does let them on and they get your calls and vice versa ...
So legally I don't think it would hurt the original owner, but could end up hurting in other ways ....
May be they need personal emails, not imei nubers.
For fishing, hacking and ...... etc.
I got my free unlock straight from T-mobile themselves.
scrizz said:
I got my free unlock straight from T-mobile themselves.
Click to expand...
Click to collapse
hi. could you please tell us, how one can do the same, without having an actual t-mobile number (without signing in to their site)?
Will appreciate.
Doesn't T-mobile have a web chat on their support page, and I think you can just get an unlock code that way, provided you've been a customer for a year or something like that.
I read they will actually request the unlock code from HTC. I did it 3 weeks ago and I got the unlock code in the next 24h so I believe it is reliable although not instant if you're a TMO customer. you might as well try to contact HTC if they have a customer service in your country.
My problem was then that my phone never asked for the unlock code so it happened to be useless. I don't know if it's because I have a custom rom on my phone or what but it never prompted me for the unlock code although I followed the steps they recommend (shut down, insert different sim, turn on...)
These "pattern lockout please help" threads are the worst attempt at recovering stolen phones. Its obvious thw thieves create multiple accounts on xda, Then reply with things like "this is happening to me too" It supposed to build their credibility by creating small layers of trust. Its to make you think "Oh, well if multiple people are having an issue, maybe this is just another failure in the long list of problems."
I wouldnt be suprised if they start pm'ing people who attempt to help.
The bottom line is, this is a weak attempt to socially engineer you to break the law by helping them break the law. We all know that if you forget your pattern its easy enough to recover from it. My son locks my phone once a week from incorrect pattern entry. With my G1 it was married to one google account so i was forced to recover via gmail. Therefore if they are the true owners they will have no problem recovering.
Sent from my SGH-T959 using XDA App
Word.
Well said.
Need to sticky this.
I'd pay for an app that locks down the recovery and download mode with a password - can't remember your pass - tough ****.
Hey people, I forgot my....
oh... I guess I have to ask androidforums...
+1
Sent from my SGH-T959 using XDA App
HG! said:
Hey people, I forgot my....
oh... I guess I have to ask androidforums...
Click to expand...
Click to collapse
Definitely agree though!!!
Bump. Sticky this.
I agree with the OP, theres alot of phones on ebay and craigslist of the locked android phones. I sent a message to an ebay seller and his response was the phone was as is, but fully working. Would not go into detail when I asked him was it user error or stolen. My initial Vibrant I bought was stolen and I had no security installed. That mistake wont happen again but Please dont help the theives.
what if the person is being honest, and they are really pattern locked out, and they don't know anything about android? LOL that would suck, but I agree, lets not help thieves.
Yeah pretty much a big f you. I am a legit owner who was locked out the day I got my phone. Gmail did not unlock it so I called tmo. They walked me through a master unlock which made things worse, as now all my gmail info was deleted. Thank goodness there were people willing to help and I was able to get my phone back up and running. Its people like you who really make it hard for someone to get the help they need here on xda.
Sent from my SGH-T959 using XDA App
SamsungVibrant said:
what if the person is being honest, and they are really pattern locked out, and they don't know anything about android? LOL that would suck, but I agree, lets not help thieves.
Click to expand...
Click to collapse
it happens, but tough ****, we can't determine the real idiots from the thieves so it's best to help no one get past the unlock screen.
(although on stock vibrant there is a known issue that the pattern unlock does not go away even if you do the right thing)
While I do agree we shouldn't help thieves, we shouldn't make such a blanket statement. Just because you get locked out of your phone doesn't mean you stole it. I've had customers whose friends tried to unlock their phone and locked them out.
But I can see it now all the unhelpful vultures on here as soon as someone asks about being locked out of their phone. "ZOMG THIEVE CALL THE POLICE, TELL THE MODS, TRACK THEIR IP, THEIR WORSE THAN HITLER!!!!"
speoples20 said:
While I do agree we shouldn't help thieves, we shouldn't make such a blanket statement. Just because you get locked out of your phone doesn't mean you stole it. I've had customers whose friends tried to unlock their phone and locked them out.
But I can see it now all the unhelpful vultures on here as soon as someone asks about being locked out of their phone. "ZOMG THIEVE CALL THE POLICE, TELL THE MODS, TRACK THEIR IP, THEIR WORSE THAN HITLER!!!!"
Click to expand...
Click to collapse
i am not saying that if a customer brings their phone into my store i am not going to help then(i would get reprimanded for that) but online i have no way of knowing if they are telling the truth or not. when people bring their phone into the store you can usually tell if they are telling the truth or not, or you have a hundred tools at your disposal as a rep that will tell you whether or not they bought the phone and/or it is theirs
I am not suggesting there are not circumstances where everything goes wrong and you are unable to sign in using your gmail account to unlock. Wait... yes i am. If you are in this situation it is 100% your fault.
Take ownership of your phone and whats on it.
If it were so easy to circumvent 2 layers of secuirty on a locked android device... then why even have it on there.
Most if not all people looking to get around the pattern unlock are in possesion of a phone they dont own.
Sent from my SGH-T959 using XDA App
or they are completely retarded like 90% of my customers, there are thousands of people out there that have an android device and have no clue what their gmail password is because the sales rep set all that up for them and made sure that when they walked out the door they would have no problems. at least once a week i get customers that come in and tell me that they locked themselves out of their phone and i know they did because A) i sold it to them and set it up B) a co-worker sold it to them and i set it up C) they are old. most people don't bother to remember passwords just like they don't remember phone numbers, because technology has the ability to remember stuff for us then why the hell should we have to use our brain at all?
i am not saying that we should walk people through how to get past it, i am just stating that some people really are that stupid and can't remember unlock patterns or passwords, or phone numbers or whatever else. frankly i think even i have locked myself out of my old G1 because i changed my pattern and then forgot what is was(i changed mine once a week) just because i changed the pattern doesn't mean i stole it, it means i'm an idiot
i have also seen phones that will not let you use the gmail credentials even though you can use those same credentials to log in via computer. just because someone is stupid does not make them a thief, although being a thief makes them stupid
NoDataFound said:
I am not suggesting there are not circumstances where everything goes wrong and you are unable to sign in using your gmail account to unlock. Wait... yes i am. If you are in this situation it is 100% your fault.
Take ownership of your phone and whats on it.
If it were so easy to circumvent 2 layers of secuirty on a locked android device... then why even have it on there.
Most if not all people looking to get around the pattern unlock are in possesion of a phone they dont own.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Just because you have not run into a situation in which all systems failed does not mean it doesn't happen. Don't be do short sighted and pig headed that you under mind the purpose of help forums. I consider myself a semi intelligent person but somehow found myself completely locked out of my first vibrant. With the help of a few good people I was back up and running the next day. And this was on my day old stock vibrant. And yes the gmail auth failed even with the correct login info.
Sent from my SGH-T959 using XDA App
Apexsilverevo said:
Just because you have not run into a situation in which all systems failed does not mean it doesn't happen. Don't be do short sighted and pig headed that you under mind the purpose of help forums. I consider myself a semi intelligent person but somehow found myself completely locked out of my first vibrant. With the help of a few good people I was back up and running the next day. And this was on my day old stock vibrant. And yes the gmail auth failed even with the correct login info.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
As I pointed out already(and I'm agreeing with you) this is a known issue, and t-mo has said many times that they plan on a fix but I doubt it will be soon
Sent from my T-Mobile myTouch 3G Slide using XDA App
tubaking182 said:
or they are completely retarded like 90% of my customers, there are thousands of people out there that have an android device and have no clue what their gmail password is because the sales rep set all that up for them and made sure that when they walked out the door they would have no problems. at least once a week i get customers that come in and tell me that they locked themselves out of their phone and i know they did because A) i sold it to them and set it up B) a co-worker sold it to them and i set it up C) they are old. most people don't bother to remember passwords just like they don't remember phone numbers, because technology has the ability to remember stuff for us then why the hell should we have to use our brain at all?
i am not saying that we should walk people through how to get past it, i am just stating that some people really are that stupid and can't remember unlock patterns or passwords, or phone numbers or whatever else. frankly i think even i have locked myself out of my old G1 because i changed my pattern and then forgot what is was(i changed mine once a week) just because i changed the pattern doesn't mean i stole it, it means i'm an idiot
i have also seen phones that will not let you use the gmail credentials even though you can use those same credentials to log in via computer. just because someone is stupid does not make them a thief, although being a thief makes them stupid
Click to expand...
Click to collapse
Overall you are correct. I deal with people all the time that dont know tech at all. The only thing I see wrong with your logic is that those type of people would not be on this forum. If the people bought the phone through a legit source they can go back to that store and get it unlocked or replaced.
tubaking182 said:
As I pointed out already(and I'm agreeing with you) this is a known issue, and t-mo has said many times that they plan on a fix but I doubt it will be soon
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
Got to love the xda app lol, I meant to quote the post above. But appreciate your response
Sent from my SGH-T959 using XDA App
Listen, there is a flaw with the fail safe of the patern lock. Its supposed to verify your google account info. It completely failed for me. First I was told I had to do it using 3G and not wi-fi. But neither worked. T mo actually replaced my phone because I got licked out
locked. They saw the error when I showed them I could log on with a computer but not with the phone which I had a receipt for.
Try it for yourself. Enter the wrong code until it asks for google verification.
Before you get your panties in a wad, why not see if there's a bug here after all.
Sent from my Samsung Vibrant using XDA App
I did. I lucked out because mine is a very easy number to remember.
herbthehammer said:
I did. I lucked out because mine is a very easy number to remember.
Click to expand...
Click to collapse
I hate to sound stupid but I'll just ask my stupid question, why is it important to get your mirrored server link?
Mirrored server link????? MSL. Mobile Subscriber lock. Allows you to mess with things most folks shouldn't mess with.
I didn't ask, I'm very familiar with CDMA workshop and grabbed it from there.
Compusmurf said:
Mirrored server link????? MSL. Mobile Subscriber lock. Allows you to much with things most folks shouldn't much with.
I didn't ask, I'm very familiar with CDMA workshop and grabbed it from there.
Click to expand...
Click to collapse
See this is why sometimes google searching a term before asking about it does not help. Found a link to MSL relating to linux. <.<
If you're rooted you can just download the msl app from the market. That's what I did. And actually I don't remember if u have to be rooted or not.
This was sent shifting on my EVO Shift 4G using Tapatalk
MSL Reader requires root according to its info.
why is sprint so hesitant on giving us the MSL code? what damage can we do with it?
i was going to to try reseting the data profile and see if there is improvement in 3G speeds, but they try to avoid the subject when you ask for it
edit: yay for temp root just used MSL reader :-D
edit 2: so they wouldn't give up the MSL code but he waived the $18 activation fee :-D
Best Buy routinely prints MSL on documentation
The Best Buy printout lists a security lock code, which is your MSL.
You can use z4root to gain temp root to use the MSL app from the market if you need it find it. Just be sure to grab the superuser app too.
Sprint flat out refused to give me my MSL after 7 calls, so I just cheated.
Sent from my PG06100 using XDA App
Zardos66 said:
You can use z4root to gain temp root to use the MSL app from the market if you need it find it. Just be sure to grab the superuser app too.
Sprint flat out refused to give me my MSL after 7 calls, so I just cheated.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
lol 7 phone calls? i used msl reader while i was on the phone with them the first time, they said no so i fired up the market and installed MSL reader.
I don't think they've ever flat out refused to give me my phone's number. I've never activated a new phone on the phone, always in person. I think it's easier to say no on the phone than it is in person. I've had some couple of times where the employee seemed leery to give it to me. I might have said that there's many ways to get it, I just figured since you're activating the phone now that you already know the msl. I generally tell them if they are hesitant that it's something I like to keep in my records. For the most part, nobody has flat out refused yet. Is it possible they see how long I've been a customer with them so they just tell me what it is?
I don't know how many of you are old sprint timers but my first phone was a Sony candybar that the earpiece slid up to answer and hang up.
herbthehammer said:
I don't know how many of you are old sprint timers but my first phone was a Sony candybar that the earpiece slid up to answer and hang up.
Click to expand...
Click to collapse
I dont know what our first sprint phone was, but it did have the sliding earpiece and it was on the sprint charter member plan.
HAA HAA! This was the first phone I owned. AFTER the motorola bravo beeper
Yea i work for a sprint call center and they all say refer to master subsidy lock as "six digit number" haha me i dont mind giving it out...and some reps might give u the one time unlock so watch out...just tell them incase u need to reprog ur device or that ur on the phone and dont have any call back number...they shuld give it out...
Sent from my SGH-I897 using XDA App
herbthehammer said:
HAA HAA! This was the first phone I owned. AFTER the motorola bravo beeper
Click to expand...
Click to collapse
Omg, there she is in all her glory!
Sent from my PG06100 using XDA App
herbthehammer said:
HAA HAA! This was the first phone I owned. AFTER the motorola bravo beeper
Click to expand...
Click to collapse
LOL It even has the red logo xD
Sent from my SPH-D700 using XDA App
I've never had a problem getting my MSL from a sprint rep. I've always just said "I need my MSL to program my phone". No questions, no hassle, they've always just given it to me and asked if they could help with anything else.
I asked for both mine and my wife's when I activated our phones. The woman had to go ask her supervisor since she said they aren't suppose to give them out. She said he approved it and gave me the numbers.
This is my first smart phone so not even sure if I will ever need it but saw a post in another forum about a hard data reset using the number so figured I would try to get it just in case it comes in handy if/when I get into rooting my phone.
So, i was googling about htc one sim unlocking, and i came across a youtube video with a link to a program which generates unlock codes. Normally, i would consider this fake, but it has an overwhelming amount of thumbs up and even all the user comments are good.
On a side note, I thought that these comments would be from fake accounts, but i checked a few of them out and saw that they had recent activity from the past few days.
So i decided to download this program, and it came in a .rar, locked, with a text file stating that the developer put alot of work into the program, and in order to get the password for the rar you would need to complete a survey. The thing is, i can never get past those survey things, i complete 1, 2 or 3 and it still tells me to complete another survey. I dont know if its just bs but ive heard of people actually getting past the survey and downloading the file.
This is why i decided to post here, if people are willing to download this package and attempt to answer the survey and get the password..and you should know the rest. It could be entirely fake, but honestly i would need to hear it first hand from someone that successfully tried to use the program.
Heres a link:mod edit: removed
this prolly goes without saying, if someone does get the password, please post it here
Bhavpreet said:
So, i was googling about htc one sim unlocking, and i came across a youtube video with a link to a program which generates unlock codes. Normally, i would consider this fake, but it has an overwhelming amount of thumbs up and even all the user comments are good.
On a side note, I thought that these comments would be from fake accounts, but i checked a few of them out and saw that they had recent activity from the past few days.
So i decided to download this program, and it came in a .rar, locked, with a text file stating that the developer put alot of work into the program, and in order to get the password for the rar you would need to complete a survey. The thing is, i can never get past those survey things, i complete 1, 2 or 3 and it still tells me to complete another survey. I dont know if its just bs but ive heard of people actually getting past the survey and downloading the file.
This is why i decided to post here, if people are willing to download this package and attempt to answer the survey and get the password..and you should know the rest. It could be entirely fake, but honestly i would need to hear it first hand from someone that successfully tried to use the program.
Heres a link:
this prolly goes without saying, if someone does get the password, please post it here
Click to expand...
Click to collapse
anything that requires these survey things is fake. just forget you found the link, lol
Come on guys just buy an unlocking code on ebay for 3 quid and your ONE will be unlocked, cant imagine easier way! And yes, this is how I unlocked mine, 3 uk
Sent from my HTC One using xda app-developers app
i got the code but its tellin me im missin openal32 when i try to install it
Or you could just contact the carrier whom the device is locked to and request the unlock code....takes anywhere up to a week (mine took 3 days), no faffing around with websites, and 1,000,000,000% guaranteed....mine was locked to O2 UK and I now have a Vodafone UK SIM in it.
Sent from my HTC One using xda premium
Dude its fake. F A K E. No wonder we still got so many religious people in the world, ****.
Sent from my HTC One using xda app-developers app
speedyjay said:
Or you could just contact the carrier whom the device is locked to and request the unlock code....takes anywhere up to a week (mine took 3 days), no faffing around with websites, and 1,000,000,000% guaranteed....mine was locked to O2 UK and I now have a Vodafone UK SIM in it.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
i have my unlock code but sprint doesnt ask u anything maybe the phone has to be in gsm mode for it to engage?
speedyjay said:
Or you could just contact the carrier whom the device is locked to and request the unlock code....takes anywhere up to a week (mine took 3 days), no faffing around with websites, and 1,000,000,000% guaranteed....mine was locked to O2 UK and I now have a Vodafone UK SIM in it.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
That would cost me 150€ and thats a hell lot of money. The Websites cant find a code for me so I would be rather happy if something like this would work.
If your carrier won't unlock it whilst in contract, they suck, if they also changed the code, they suck more; you're out if luck.
retschy said:
That would cost me 150€ and thats a hell lot of money. The Websites cant find a code for me so I would be rather happy if something like this would work.
Click to expand...
Click to collapse
Same here ! 75 EUR and any can unlock my phone. 3 of the sites rejected my order, one from ebay sent me a code which was incorrect and now just waiting.
Fake, so closed
Wow what a wonderful evening. Decided to unlock my bootloader on my VZW Dev Edition tonight. The Motorola Unlock website keeps telling me that my device is ineligible. I start a live chat and they tell me based on IMEI that my device does not qualify. Then they look up my order (from motorola.com) and they find out that my device IS a dev edition. He then tells me that my software has been modified. WTF! I just got this thing and haven't even unlocked the bootloader! Fastboot reports that it's locked! I am then told to contact them tomorrow to talk to Tier 2 Support. I am beyond angry at this moment...
Return it if you just got it and order another.
StiM_AddiCt said:
Wow what a wonderful evening. Decided to unlock my bootloader on my VZW Dev Edition tonight. The Motorola Unlock website keeps telling me that my device is ineligible. I start a live chat and they tell me based on IMEI that my device does not qualify. Then they look up my order (from motorola.com) and they find out that my device IS a dev edition. He then tells me that my software has been modified. WTF! I just got this thing and haven't even unlocked the bootloader! Fastboot reports that it's locked! I am then told to contact them tomorrow to talk to Tier 2 Support. I am beyond angry at this moment...
Click to expand...
Click to collapse
Complete moto support noobs
It takes a few days for moto to have your imei registered on their system, I think there might be 100 threads with the same issue, it just takes time.
Sent on my Gummy running Lenoto X
I would suggest just calming down and go thorough with the tech support. While it's quite frustrating, it was just a bug in the system. Being frustrated and angry will only make you mad, and will not achive anything. When you talk to support, if you are mad they are much less likely to help you. Your problem will be resolved, but likely there is nobody here who can help. Just talk to Motorola and it will be fixed. Hardware defects happen all the time. It is just a software bug.
If you do get an unlock code, you could post it here and maybe we can find the formula to get the codes for unlockable imeis. Just a stab in the dark, but worth a try.
Sent from my XT1060 using Tapatalk
flashallthetime said:
Complete moto support noobs
It takes a few days for moto to have your imei registered on their system, I think there might be 100 threads with the same issue, it just takes time.
Sent on my Gummy running Lenoto X
Click to expand...
Click to collapse
Wow really? Thanks for the info. I was going to blow a gasket...
StiM_AddiCt said:
Wow what a wonderful evening. Decided to unlock my bootloader on my VZW Dev Edition tonight. The Motorola Unlock website keeps telling me that my device is ineligible. I start a live chat and they tell me based on IMEI that my device does not qualify. Then they look up my order (from motorola.com) and they find out that my device IS a dev edition. He then tells me that my software has been modified. WTF! I just got this thing and haven't even unlocked the bootloader! Fastboot reports that it's locked! I am then told to contact them tomorrow to talk to Tier 2 Support. I am beyond angry at this moment...
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You have to be logged into the Gmail account that was used to purchase the device.
Tech Level 2 won't know what to do. You will need Tech Level 3 if this problem continues.
Cozume said:
You have to be logged into the Gmail account that was used to purchase the device.
Tech Level 2 won't know what to do. You will need Tech Level 3 if this problem continues.
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Great lol. I was logged into my Gmail account when I tried to unlock the device.
StiM_AddiCt said:
Great lol. I was logged into my Gmail account when I tried to unlock the device.
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OK, well then I would tell Tech Level 2 to escalate it because it takes a few days for Tech Level 3 to call you back. You can try waiting a few days for the IMEI to make it into the unlock database, too, but I wouldn't wait more than 1 week from the ship date before pestering them to get on it.
Cozume said:
OK, well then I would tell Tech Level 2 to escalate it because it takes a few days for Tech Level 3 to call you back. You can try waiting a few days for the IMEI to make it into the unlock database, too, but I wouldn't wait more than 1 week from the ship date before pestering them to get on it.
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Tech Level 2 just told me this exact thing I was surprised. She knew what she was talking about. She still escalated it to Level 3 for me however. Let's hope in a few days it will just be unlock able.
Just keep trying the unlock page. Its always been wonky. Many people tried over and over and then it just works. Be sure you're typing in your string properly....exactly the way it says to.
Sent from my Moto X cellular telephone...
It is the unlock page acting up. Someone mentioned this yesterday in the G+ Moto X Community. Tried it with mine and nogo. GSM Dev Edition.
Sent from my Nexus 7 using Tapatalk
When I unlocked my moto x it didn't work the first time because I had spaces which I didn't think would matter but it did. So make sure there's no spaces in between the lines.
Sent from my XT1058 using Tapatalk
The hour my VZ DE arrived I used the unlock method on the website
drozek said:
The hour my VZ DE arrived I used the unlock method on the website
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yeah, it is fickle, that is why I told the OP to get it escalated to Tech Level 3 because it will take a few days for them to get back to him. They do get back to you, though. In the mean time, he can keep checking.
Well it finally worked. Thanks for the moral support guys lol.
mcsqwizzys98 said:
When I unlocked my moto x it didn't work the first time because I had spaces which I didn't think would matter but it did. So make sure there's no spaces in between the lines.
Sent from my XT1058 using Tapatalk
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This times 1000. Paste the number string elsewhere and eliminate the zeros before you paste it into the box to get the code.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I had the same problem, and support didn't have a clue. I just waited and kept trying, and eventually it worked. I don't know what the hold up was, especially since I bought my DE used, but their system eventually catches up.
Sent from my XT1060 using Tapatalk
Cozume said:
You have to be logged into the Gmail account that was used to purchase the device.
Tech Level 2 won't know what to do. You will need Tech Level 3 if this problem continues.
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Wait. The X is tied to the account it was bought with? It's the first time I've heard of that and I just ordered mines through a friend's account because I don't own a credit card. Is this mentioned anywhere officially? Wow that sucks.
jovanphilip said:
Wait. The X is tied to the account it was bought with? It's the first time I've heard of that and I just ordered mines through a friend's account because I don't own a credit card. Is this mentioned anywhere officially? Wow that sucks.
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No its not linked to the same account. I bought mine on eBay and was able to unlock it. Just make sure that the account linked to your phone - the account shown where you have the quick toggles on the status bar is the one used when try to unlock it.
I had a few problems because I didn't realize that there were spaces when I pasted it into box. Just copy it into a word document and remove the spaces. Then paste into the section and the unlock request button will show at the very bottom of the page.
Sent from my XT1055 using xda app-developers app
So it arrived! I'm now a very happy Moto X (Dev Edition) owner. And exactly as you said it's only linked to the account it's currently signed in with.