I've been looking all around on forums and google, and it seems like alot of ppl are having this problem, but I couldn't find the solution.
I cant for the life of me figure out how to sync my Samsung Focus (Rogers) to my 32 Bit Windows Vista Home Premium SP2 laptop. At first I thought I was supposed to use Zune, but the guy on the technical support line said I had to use Kies. Neither program could detect my Focus when I plugged it in. I got confirmations sounds from BOTH the phone and the PC, but nothing from either program. I use the same USB port for my iPod, so thats not the problem. And Ive tried uninstallations, reinstallations, rebooting the phone, resetting to factory settings, and Im using the same cord that came with the phone.
PLEASE, someone, please tell me how to fix this. Im ready to throw both my laptop and cell out the window.
Thanks,
Ross
Hi Ross. You suppose to use Zune only (I don't know what a tech. support guy is talking about). Do the following:
- download and install latest Zune;
- get a 100% working USB<->micro-USB cable (it's important);
- connect Focus to PC, drivers should install automatically, Zune will start and ask you to do same simple steps.
You'll need a valid LiveID (create one on the PC) and (optional) you may initialize additional services like Microsoft LiveDrive or Facebook.
Kies is the Samsung PC sync app/firmware update app for Samsung's Android phones like Captivate. Not for WP7 phones.
All WP7 phones use Zune to sync, but only for media (song and video) and firmware updates, nothing else. You can't sync your Outlook directly to your phone. Nor can you sync any files directly to your phone.
Related
Hi all,
Just got myself an 02 Exec and so far am pretty pleased with the device.
I've just bought it in to work with me expecting to be able to sync without issue although I need a driver
My disc is at home, and I really wanna get synced today. I've searched for the driver without success, can anyone grab the required file off their disk for me? would be much appreciated!
HI,
the driver is not all you need, as a WM2K5 device, it will only sync with active sync 4.x. So .. just download AS4 .. and sync ;-)
- Superbowl
You need Active Sync 4.0 not a driver.
Thanks for the replies peeps, however I don't think this is the case.
I have AS 4.0 with me although it's when I first plug in my Exec that it asks me to install this driver.
With AS 4.0 installed it just can;t find my device, the same happened to me at home. I just went into device manager and browsed the offending hardware to the CD where it installed the driver and then AS 4.0 could see my Exec.
Any ideas as to where I can find this driver?
Do you have full admin rights to the PC?
I am on a locked down one where I can't change anything.
Before I got the tech dudes to install AS, the PC kept asking for drivers.
Can't say much more, that's just what happened to me.
I think the message was 'installing windows mobile device...' and then wanting the driver.
Hi mate,
Yeah sure I have full admin rights. I'm really don't think AS4.0 will solve this as like I say the same happened at home until I installed this driver from the applications CD that came with my Exec.
Anymore ideas?
Try it on a different USB port.
I see this happen with a lot of devices. Plug it in one port, Windows doesn't recognize. Plug it to the next one, and it works.
i have to turn me JJ off for 5 secs, then plug into usb and its fine, if i do it when its on i get a malfunctioning usb device pop on my pc
I`m having similare problems....
Full Admin rights
Windows XP SP2
AV4.0 installed
But keep getting "not Connected" whenever I hover over the AV4 icon.
and I have checked that my AV4 on my Exec has "Synchronize all PCs using this connection".
After reinstalling a few times.
Am very stuck....
check this out....
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Many many thanks...
Seem like I need to spend a little more time on the MS Windows Mobile site.
Thanks for the help chaps.
Seems AFTER installing AS 4.0 I then went to device manager and clicked the offending hardware after which it installed the driver.
Thanks for the help
Hello
Bought XDA mini s from 02 yesterday. Installed the softrware that came with the mini s.
Active sync installed, plug the usb cable to laptop and to phone and nothing happens. Laptop showing the device is installed and detected but no connection made to the active sync. The active sync icon just keeps on spinning and nothing happens.
So, uninstall and reinstall active sync (a number of times) and doesnt work. Installed the new version 4.1 from microsoft website (link provided on one of the thread here) and that didnt work either.
Getting really frustrated as I have tried everything, reboot laptop, pluggin usb cable to different usb ports on the laptop, switching phone off and on, etc.
Please help.
Andy
This can help you
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Thanks a lot for the link, will take a look later.
First read is that it may be affected by my trendmicro software.
Will post how i get on later.
Cheers
Andy
Finally, after updating my virus software to allow active sync going through its 'path' the thing finally works. Thanks Carmi!
2 question:
1. after sync'd with phone, it has become very slow and crashes all the time i change program or something. why?
2. i have over 200 contacts on outlook, they dont seem to have sync'd over to the phone. any idea why. I only have whats on my sim card?
Thanks
Andy
did you mark to sync contact (on the PC)?
if yes - add a contact on the device - after Sync check if Outlook (on PC) have it?
You done it again, Carmi. It is working well now.
Cheers
Andy
I glad to hear that
I currently have three devices (Diamond, Kaiser, Wizard) I all want to sync with my PC (XP, through ActiveSync). I have searched around a bit, but was unable to find a solution for it. I also have them all hooked up through USB to my PC whenever I'm near it (they all have their own cable, charging etc).
After a lot of mucking about, I figured out how to have them all connected to the PC at the same time (without those pesky conflicts) and how to easily switch ActiveSync between them (it still wont sync them all at the same time). Currently I do this all manually but I know how to automate it.
The question is, is there any interest for an application like this? (Or if it already exists, please direct me to it, as I couldn't find it) I'm probably not going to spend the time to do this just for myself, but if there's a bunch of people who want this, I might find some hours here and there to make it into an app. No guarantees as to when, though
So err, post if you want, or not, or...
i'm very very interested by an application like the one you described
thanks to you
i am interested in how to switch easily manually..^^
do have some problems with that from time to time..(two wizards)
(for sure i would be interested in this app too)
in windows vista it supports sync to multiple devices at once. for the files part that is. i didnt check the contacts&outlook sync.
windows mobile device center ( the first edition ver. 6.0) should work on xp. the later versions only work on vista.
Not looking for multiple contact, email sync so don't worry there.
I have an Alpine that lives in an attached cradle and is used to check email accounts via activesync, the SIM has no data plan so it has to be this way, so all i would want from this is a way to turn off ActiveSync when i attach my Trinity, which is fully sync'd with Outlook.
I also have a Himalaya which is used as a test bed and so it would be nice if i could switch to it for file transfer without taking the Alpine from it's cradle.
I for sure am interested in an automated solution to this. I am tired of having my regular phone sitting in its cradle and then plugging in a test device and having it not connect because AS is already synced and online with the cradled device.
im also intrested, got a wizard and a kaiser too
Well, been a long time but finally decided to do something with it. Currently in beta:
http://forum.xda-developers.com/showthread.php?t=557719
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
You should just have to install Active Sync 4.5 on your XP machine and off you go.
Appoligies if you did this, but you didn't mention above
If you still having problems, what's the full error text?
Ta
Dave
Activesync is installed, and has been uninstalled and re-installed just to make sure.
The message states that the USB device is not recognised by Windows and need to try re-installing it.
Thing is, it did just about manage a connection earlier ActiveSync showed connecting and then popped up and said unable to connect to device press ok to troubleshoot and ran some scans.
J7ody said:
Good Morning to all,
Firstly hello to all on the forum, got my Touch HD at the weekend and have already found this forum very useful, especially in getting the favourtie people pictures to stop looking so crap.
I now have a problem I need to ask about. I have plugged my HD into my Vista 64bit machine and it picks up fine, lets me access the HD as if it was an external source. I then managed to set it up via activesync, not through choise just couldnt find anything else. Got it connected and syncing via bluetooth as well.
I have now come into work and plugged it into my work XP SP2 machine and it starts installing all the windows mobile stuff and then comes up with could not complete blah blah, when you click for more info its an unknown device.
Is this a driver issue, i.e. do I need to download one for my XP machine to recognise modern day tech?
Have got the number for HTC support but thought I would ask here first as I really like the way everyone manages to explain everything so clearly.
Thanks in advance
Jody
Click to expand...
Click to collapse
Had similar problems, but it was the Windows XP firewall blocking activecync
Thanks, but we stopped the windows firewall client when we were investigating this anyway.
Possible solution
Good day,
My XP didnt detect HD as well. Im using Active sync 4.5. To work around this, go to:
Settings>USB to PC>Enable faster data sync
Uncheck this option. This solved my problem.
Good luck. Cheers
Hello, have tried unticking that box as well.
I have uninstalled Activesync again, and reinstalled off of the CD. All installs ok, plug the device in for the first time and select activesync on the handset, it installs the pocketUSB Snc on the PC and then comes up your device could not be installed properly. Open device manager and the PocketUSB Sync shows with a yellow explanation mark on it saying that the device could not be started.
Have now also tried it on an XP SP3 VM Machine, it originally kicked up same windows error. Then ActiveSync on the VM and device showed connecting, then they both stopped and no further.
Problem fixed.... Useful hint for anyone reading this... dont use a different miniUSB cable, or make sure you certainly dont use a cheap one.... I borrowed someone's in the office who was sinking another HTC device and it worked first time.
Thanks to all your inputs
Jody
Hi
this morning my omnia 7 stopped connecting to zune and win 7 (x64) started complaining about missing driver, it prompted me to download the usb phone drive from samsung website.
Now my phone had worked fine yesterday morning when i last synced it with zune and i didn't do anything except connecting it to my car cd player via usb to listen to music.
I tried everything (for 3 hours) i know about fixing driver problems but nothing worked so as last option i reset the phone to default settings.
Then connected it to zune and it worked but i have lost my 30 min of bonfire night videos but learnt my lesson (hard way) to put everything on sky drive as soon as i can. My email, contacts, calendar etc are already on windows live so no big deal there.
I have seen a thread somewhere that someone is also having same problem but cann't for life of me remember where.
Just thought i share this in case it might save some poor soul time (not local contents on the phone).
regards
just got mine today and win 7 64bit does not install a driver or find one for it.
fozzieb said:
just got mine today and win 7 64bit does not install a driver or find one for it.
Click to expand...
Click to collapse
same here. can't find a solution for the driver (win7 can't find the driver) so cannot sync.
EDIT - drivers seemed to install, still can't detect device. solutions? tried a lot of things with no avail.
EDIT - FIXED! Whew. I didn't think it could be a solution, but I tried the Tethering code to see if my phone was Zune synced, it wasn't. Out of the box, it was set for USB, I don't know why. Once I config. to Zune, restarted and now works fine.