explanation: PC and ZUNE cannot see ur device - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

if u are running windows 7 on ur PC and u have problems with ur zune cuz it cant see ur device (No device plugged), u have to plugg ur phone into ur PC and run:
1. Control panel>hardware and printers> View devices and printers
2. ull see "Unknown device" in ur Unspecified category -> that is ur phone
3. right click on "unknown device" > troubleshoot device and driver download... it will be all done automaclly so u dont have to wory.
4. after that ull see that ur device is charging, run zune again and ull see that zune now can see ur device...
5. now ur able to run ur Chevronwp7 (but maybe its better to read some posts about chevronwp7 first ) ....
i had these problems and some ppl on internet had same problems too ... i dont know if someone wrote this issues, only hope that this could help others "lost souls" like im

it is nice to see new members posting their solutions and findings rather than just problems. thanks for this!

Hi, My pc (windows 7 64bit) is struggling to find the driver, where did you get it from please?

@jase33
its good to see that Senior Members are supporting us( new, junior members) ... thx
@siobhanmt
well ... ur device should find drivers, or download them, automacly, reccomanded when u go for <troubleshoot> option, i dont know the real location of the drivers... well try some of those ... manuals .... maybe this can help u http://www.pocketpcfaq.com/faqs/wmdc/connectoverview.htm .... my post was mine solution, but if its not working for you, then u might need diferent solution :/

seams that there is more than just one problem with connecting hd2(win7) with PCs so if u find the way to deal with it, pls post, so others can see

well before it wasn't saying the driver wasn't installed at all. I have uninstalled and reinstalled zune and it now picks up I have windows phone 7. I tried to update the driver but it says have the the most up to date version, it still has an exclamation mark next to it tho?

hmm ... if drivers are installed, everything should be fine... it shouldnt be any marks by ur device. dont know what to say, i did this on lap and on desktop, both win7, everything works fine for me ...

siobhanmt said:
well before it wasn't saying the driver wasn't installed at all. I have uninstalled and reinstalled zune and it now picks up I have windows phone 7. I tried to update the driver but it says have the the most up to date version, it still has an exclamation mark next to it tho?
Click to expand...
Click to collapse
rather than update the driver, choose to uninstall it, and when it asks if you want to completely remove the driver too, choose yes. reboot everything, and reconnect the phone as if from scratch.

I've fixed it now. I replaced the sd card that originally had in my phone when I flashed it. I've reflashed it with my new sd card in and it works. I'm all up and running

Related

Omnia II (i8000) and Windows Mobile Device Center

Hi,
Can anyone please tell me why my Omnia II (i8000) is not detected by ActiveSync or Windows Mobile Device Center? I'm tired of trying and very close to giving up hope.
Can you please help me with the issue?
First try on another computer. Then you know more and you can search this site.
I tried with 5 computers. Do I need more?
well i have the opposite case ... everytime a connect mine it detects a new phone .....
In win xp just a one time installation of activesync 4.5 then reboots afterwards then install pc studio that came with a cd or download the latest one.
i had this kind of problem with WMDC running in win 7 ultimate.
what i did was
1. install the pc studio sw (use compatibility mode as win vista sp1) then reboot
2. when u plug the O2 it will try to find the driver but will fail to install.
3. uninstall WMDC thru add/remove programs
4. when u go to dev mgr u will see I8000 with "Question Mark" meaning driver doesnt install properly( pretty much obvious..)
4. try to update the driver manually it says to search driver thru internet select that option if u miss it.. ur next option is to run windows update
5. win update will try to find the latest patch and driver update for ur system. (ur phone shuld be connected to pc at this moment) so that it will find the hardware update available for your pc.
6. go to "hardware option" on the windows update, if u see the "MIT USB Sync" thats the driver for your omnia 2, select that and install it right away..once finish reboot while phone are still connected.
7. if it doesnt find the hardware update on first run..reboot and try it again..( it took me several hrs before it finds the mit usb sync.. patience it s must here)
8. WMDC will run on startup automatically.
hope this will help..
and the bad part is Samsung did not make any driver/software for Windows 7
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
ishtangli said:
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
Click to expand...
Click to collapse
the same here, works without any issues on x86/x64.
help with omnai 2 i8000
hi friends..
i bought an omnia 2 i8000 8gb 2 weeks back..i bought it from india..
i want to know weather i can upgrade my winmo 6.1 professional to winmo 6.5..
the shop told free upgrade is possible..but not available in india till now..
so i want to know is there a way to upgrade it from internet..
pda--I8000DDII3
CSC--I8000NUII3
these are the details in version..can anyone get me a solution..
i read from internet that i could go to samsung site of a country and upgrade it from that site if my phone was manufactured in that country..im not sure if thats right..
pls tell me from which place my phone was made..
and also is it possible for me to upgrade to winmo 6.5 from samsung site...
PHONE--I8000XXII4
Just to share ... Spent abt 6hrs figuring out why my omnia 2 would always hang when i needed to set it up for partnership in order to sync in WMDC (OS = Win7). Been searching wif different keywords in google and realised my problem is not common which convinces me that there is something funky with my set up that is preventing the sync.
Got lucky today ... did a wild google on "omnia 2 wmdc driver" ... and on 1 of the threads, discovered that it is important that the Windows in-built Windows Media Player had to be "installed", which i didnt do since i'd been using other media players. And voila ... issue resolved.
MS sucks! Especially when you get humiliated by such problems that seems so easily fixed. =D
enjoycool said:
I tried with 5 computers. Do I need more?
Click to expand...
Click to collapse
Try a 6th PC for good luck

[Q] odd problem with my P3400

Hi...
I have p3400 gene .... I really want my phone to upgrade to WM6.1proffesional
So, I tried the the guide available here at xda-develpors [GUIDE] Step by Step Guide for Upgrading P3400 and P3400i ROM + FAQs
Now, My phone is dead ... when I press the power button ... the red and green button blink once and nothing else happen
I tried the Power+camera and a screen with 3colors appear (red,green,blue) with these writing on it ...
ONLP 1.10.0000
SPL 1.10.olip
my S/N is HT8xxxxxx.
I have widows 7 on my computer so I tried :
I did [Step 2: Preparing your phone] successfully
then in step 3
You need to take these steps :
1. Go to desktop, right click Computer, and select Manage. Go to Device Manager. Now under the section Mobile Devices, Double Click : Smartphone USB Sync.
2. On the Drivers tab, click "Update Driver..." button. On next screen click : "Browse my computer for driver software".
3. Click : "Let me pick from a list of device drivers on my computers". Click "Have Disk.." on next screen. Click "Browse..." and go to the folder extracted in step 1. There, go to USBDriverforActiveSyncVista folder. Here select the file "wceusbsh.inf" and click OK.
4. Click Next and finish the wizard.
Click to expand...
Click to collapse
but when I select "wceusbush.inf" ... I get this error
HTML:
the folder you specified doesn't contain a copatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems
I don't know how to solve it
and when I try the ROMUpdateUtility program ... I get [ERROR 300
when I tried Step 5: Use the Orefkov Unlocker
after opening the Mtty1_42.exe ... here are the problems
- I don't find the usb button
and when I click okay ... on the next screen ,,, the keyboard just doesn't work
only [delete] and [ctrl+v] nothing else works ...
P.S. I use the windows mobile device center on my computer to sync my info to my p3400
need help to solve the problem
I really want the WM6.1proffecional
and could any one give the best rom for it??? and will I have a touch flo problem afterwords ????
Please help A.S.A.P
come on guys ... The site of the best develepors and till now .... no answere
just so you get this solved as fast and smoothly as possible...lets just go through this step by step...
(i don't mean to sound rude but there's something you need to know before you start expecting miracles here, let me tell you...this site does indeed have an amazing lot of people who have spent countless amount of time working on and with their phones...but not everyone has the time to log in everyday and keep a track of the infinite number threads they might be following...and even when they do log in and read your problem, they might not necessarily have a solution for you at that time...
patience is the key...wait for someone to read, understand and then provide a solution for your problem, if it exists...this is a phone developers site...not one for magical cures
and most importantly...post your problems in the appropriate threads...like this one should've been in the Q&A thread in the ROM development section...or in the upgrading thread itself...you'd get more replies that way...you don't have to start new threads)
now...i read through your post where you've described your problem very nicely...and i couldn't see where you've tried running the olipro patch...
but since you can see SPL as 1.10.olip in bootloader mode i'm assuming you tried that...
now if the phone is bricked then it probably means you phone is the new gene...
all you have to do is run mtty exactly as it is explained in the thread...you just have to get the driver given in the tools zip file...
as you mentioned that you've tried setting the driver and it didn't work...
you can try 2 things...
1> try running the same procedure from step 3 onwards on someone else's computer/laptop...(this is somethings others have mentioned working for them)
2> uninstall and reinstall windows mobile device center to get the default drivers for your phone on your comp...start your phone in bootloader mode by holding down the camera button while restarting the phone...now when you have the tricolour screen on, connect it to your comp via usb...
after your comp detects the device, open device manager and try updating the driver (download the tools zip file again just to be sure)...
after updating driver, the mtty should run perfectly...make sure you do everything in step 5 100% correctly...read the instructions over and over again just to be sure...(this is the method that worked for me...but again, as you will read everywhere here, be sure to do it correctly...no one on this site is responsible for any problems you'll have with your device)
if you have any doubts or problems in getting it to work...post it up in detail like you've done here
Sorry .. my bad
BUT like I said ... I am a complete newbie here
I wanted to ask ... should I repost my problem in the Q&A or will the moderator move it
I will try it on other computer ....
thanx for your help
yes, I actually used Step 4: Use the Olipro method first.
thats why bootloader mode is on ...
but after that comes the problem
since the drivers seem to be buggy with the x64 windows 7 just try running everything from step 5 onwards carefully...AFTER you have changed the appropriate drivers first as mentioned in step 3...
do these things on someone else's computer/laptop with a 32-bit os (x86)
i'm running the 32-bit windows 7 and i can assure you it works for both newgene and oldgene perfectly...
so next few things for you to do-
1> borrow someone's comp
2> install windows mobile device center (active sync for xp users)
3> start phone in bootloader mode and connect it via usb
4> locate it in device manager
5> change drivers for the device
6> continue from step 5 in the upgrading thread
hope it works...good luck
Problem solved .... thanx man ... thanx
forum.xda-developers.com/showthread.php?p=8519520#post8519520

[Q] Any one else having trouble with usb ?

Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.
Why are you posting a question in the development forum. This is why mods have a full time job cleaning the forums
MY bad
my bad, how do i move it ?
I'm not sure whether this helps, but I'll try. On my PC the Mobile Device Center doesn't recognize my LEO70, you have to download the Zune application for that. No big deal really, you can do with that app everything you were used to in MDC.
Fix.
I managed to fix it in device manager it was a corrupt driver.
i just right click and reinstalled and it worked from there.
cheers for the help though people!
I have this same problem, but I couldn't seem to fix it. There is no driver at all. It says device not recognized when i go to device manager. As winmo 6.5 and android, the usb/laptop detects my hd2 just fine. But as soon as I flashed wp7, it is not being detected. *pull hair*
anyone kind enough to post the HD2 WP7 usb driver so that I could manually install it?

[Q] USB connection issue HD2 WP7

I have had the easiest run so far in getting my HD2 to work with WP7, installling DFT's ROM and getting an activation code was a breeze. All is good except for one issue. When I connect by USB to my PC, the PC shows a window saying that it is seeking and then installing Device Driver Software. It does this every time I connect and then concludes by saying that my unidentified device is now ready for use. Zune then tells me that it can't make a connection between my HD2 and the internet but it can still sync files etc. I have installed Windows Device Manager (with .NET4 and developer tools etc.) and it too can't connect with my HD2. I've pursued the references in various threads to firewall issues and so on but I'm none the wiser.
Can anyone advise me what I should look at or what to try?
Other than this, I just want to say a huge THANKYOU to all at XDA and the extended community of interested/interesting folks who make it such a fantastic resource for everyone - BRAVO!
im having this EXACT same problem! anyone got any answers?
Zune
Guys,
Did you install Zune Desktop Software?
Once you have installed Zune, it should pick up your device.
Let me know if that does not work
I've tried everything except doing a hard-reset. And, yes, of course I installed Zune on PC
i assume you mean Windows mobile device center?
you dont need it
it should connect and be done, the fact that it isnt remember the correct driver suggests something on the driver side is buggered.
With the phone connected go in to the computers device manager, and right click on anything to do with the phone, including and unknown devices, right click and uninstall them all, before it installes them all again, disconnect the phone
look for a tool on google called USBDVIEW
make sure you get the correct version 32bit / 64bit
You will also need the USB IDs if you want to see who makes each device
put it on your PC and run it in admin mode
Locate anything todo with the phone and right click and remove them all
Remove Zune
Remove Windows mobile Device center
restart your PC
install zune first
Then plug in your phone into a different USB port and not in to a HUB
See how you get on with that
Second thoughts, ive attached the 32 and 64 bit versions, both already have the USB device IDs file with them, just copy the zip file to your PC, extract, and run as admin, all credit goes to the owner of this, i found them at http://www.nirsoft.net/utils/usb_devices_view.html
sorry double post
Didn't work. =/
UPDATE: It did work
Zune cannot connect to an HD2 running Windows Phone 7 unless the time and date match on the phone and the computer. Make sure that your date and time are set up correctly on the phone, and do match the time and date with your computer. It is a long shot, but it worked for me before.
For the driver problem, dazza9075 gave the best advice.
Hmmm, so much for that fun. I was running WP 7004 when the computer first couldn't find the phone, after doing what dazza said the driver problem got fixed, and Zune found the phone. I updated from 7004 to 7008, how ever the phone kinda crashed at step 8 (restarting your phone) so i restarted it manually, the update is working fine except now Zune can't find my phone again. Not even after doing Dazzas method again.
I will try to change the time zones maybe that will do the trick.

Problem conecting to PC

Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
jetpack101 said:
Anyone else having problems getting their Windows 7 PC to pick up there SIII
When I connect my Phone I get the following message.
***********
Hardware device missing
Windows cannot identify the device SAMSUNG USB
***********
Or something like that.
Anyway, it picked it up once (yesterday) and nothing since then. Its really annoying as it won't connect to Kies.
Click to expand...
Click to collapse
There are two possible issue at play here, one your pc drivers are incorrect or two the phone has an issue (1 is much more likely).
1) Uninstall Kies, reboot the pc, reinstall kies and disconnect from the internet then plug your phone in.
see if that works, if not you may need to manually point to the correct drivers
2) Odin flash your existing rom back using the "update bootloader" issue, this will repair any slight niggles on the phone side.
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
I have this issue too.
You are not alone...Lot of users have this issue!
I cant really find what cause it, but you can read some threads here:
http://forum.xda-developers.com/showthread.php?t=1828016
http://forum.xda-developers.com/showthread.php?t=1844400
There are more you can find if google the problem...
I always for now unistall/install drivers again.But after 2-3 times of properly connections the issue is back.
jetpack101 said:
Tried option 1 and still nothing, Kies keeps crashing and the phone will still not connect.
How do I manualy select the right driver???
I don't really want to try option 2. I only have the phone 2 weeks and I'm very happy with it as it is. I don't want to go modding it like my last phone.
Click to expand...
Click to collapse
Option 2 is not strictly speaking modding, all you will be doing is flashing the stock rom (the rom you already have on your phone) back over itself, you will not be rooting or customising everything, the rom will still be "official" and not "modified".
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Lennyuk said:
As for the drivers, I assume your using windows? if so:
Press Start
Right click on "computer"
Manage devices
find the item that has the "!" error sign and right click update driver
point it to the kies installation folder.
hope for the best.
Click to expand...
Click to collapse
Done the above and it tell's me that I'm using the most up to date drivers.
ok new idea (but will only be a temp fix)
When you plug the phone in it should have a notification saying connected to media device.
Click that, change from MTP to PTP and back again. and see if that helps.
Just found this worked for me.
******* Posted by Ditto
Yeah that whole "Hardware ID missing" was an irritating situation. This is what I recommend as far as making it work.
1. Plug in.
2. When you get the error message, I think its because of a conflict with the ADB interface. Go to Settings, Developer Options, and check off USB Debugging.
3. Plug in once again and it should work. If not, try toggling between Camera and MTP.
*******
All i want to do is see my phone in MyComputer then I can access the files no problem.
Back on Media device (mtp) and it looked like it installed drivers and then the folder Computer/GT-I9300 opened so happy days.

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