HTC Sorround headphone noise issue - Surround General

So I've got my surround for 1 week, and I notice an issue when I am using my headphone. If my wifi is on and I connect my headphone to the device, I hear a
fire cracker sound if I'm not playing any music or videos. It is not obvious which you can only notice it while you are in a really quiet place. So my question is, is it the problem with the surround or the window phone 7. The thing is that if I played music under wifi is on, the fire cracker disappears. Or if I turned the wifi off, it disappears. Has anyone has this cracker sound issue with wifi on? It seems like the antenna has affects the audio jacks or something. But if that is so, why the sound disappear while I'm listen to music??

Normally, when you plug headphones into anything, some noise is produced, just the metal rubbing on metal or w/e, (I'm sure the electrical engineers can explain it to the electrons), but this is a noise I've heard on many devices throughout my electronic experience. I've never seen it as a problem. It seems normal on my Surround, and I tried with WiFi on, off, connected, unconnected, music on, music off, and any other combo I could think of. All of the noises were the same, none louder than the others.
I'm not sure if that is helpful to you, but mine did not change at all.

I understand that. It's just I have never experience a cracker sound like this noticeable. So when u compare the noise to other devices, is it the same?

It sounds like nothing out of the ordinary to me, but you may want some more opinions.

Related

Sound distortion playing music with some headphones

I have found some strange behaviour that i'm hoping someone else can test out on their Galaxy S.
I have found that some headphones seem to work fine with the phone for music playing but others result in the sound being distorted with the vocals being very faint as if the left and right channel are cancelling each other out (with vocals generally being on left and right channel).
The packaged Samsung headphones appear to work properly although the quality seems average. I tried my iPhone headphones but these resulted in the strange sound distortion described above. I also tried a pair of cheap Sennheiser which were a free give away with a purchase from Richer Sounds and they worked well. Another pair of no-name cheap headphones exhibited the same distortion problems as the iPhone headphones.
Oddly, the FM radio sounded ok with all the headphones, it's just the music player that has the problem. I have also tried a couple of other music apps including the doubletwist player to rule out the software.
I'm considering taking it back to the shop to swap for a replacement. I'd be grateful if anyone could try out some headphones (particularly iPhone ones) on their Galaxy S and report their results to see if this is just a quirk with my phone or the Galaxy S in general.
Many Thanks
I just need some clarification because I know that a headset, and not headphones, is delivered with the Iphone. If it was a headset then I might suspect that different Iphones use different polarity as opposed to Samsung. Try out the Samsung headset on the Iphone.
EDIT:
Obviously not the problem. I must have skipped over the radio experience.
I can't post a link to it, but I remembered that GSMArena did a thorough review of the SGS. If you find your way to it, go to page 6 and see the sound chart at the bottom. SGS is superior in sound to iPhone. Perhaps the iPhone headset/headphones and the cheap ones are not sufficient for the SGS? I'm guessing
I had a similar experience when I tried to use the Samsung Spica headset on my HTC Hero. It seems that it might be a difference in polarity as suggested above.
Does all the headsets that give distorted sounds have a microphone on them? (E.g. not headphones)
the iPhone's headphones have extremely high distortion regardless of the media using to play them. The SGS is probably just overpowering them because they are very loud headphones as well/easily powered.
No it's nothing to do with them being overpowered.
I have an expensive pair of etymotic in ear headphones that are exhibiting the very same problem. Strangely I found a fix. They have a microphone on them and pressing in the answer button on them seems to fix the problem. I have taped the button down now and everything works perfectly. The second that button is released though, everything goes back to being faint, muffled and distorted.
Odd!
PS. This isn't just with the music player. I noticed it first watching a video.
It sounds like Samsung has their own way of producing the 3.5mm port with regards to the microphone support.
The Samsung headset distorts music on my HTC Hero.
The HTC headset distorts music on my gfs Galaxy Spica
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
If its only showing up in the media player, check that you havent enabled the 5.1 button in the the top right of the player. This can really screw with the sound and entire frequency ranges can be lost. I'm guessing this is whats happening.
The default headphones work fine for me if a little tinny, but with my Senheissers, the results are very pleasing. Apart from a slight gap between tracks that should seemlessly play through, I prefer using it to my iPod Touch. Being able to change tracks and volume without unlocking is a nice feature.
I threw my iPod headphones out years ago, they're the most ridiculous design ever, with the cable tapping the inside sleeve all the time when you walk or run.
k2snowboards88 said:
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
Click to expand...
Click to collapse
It sounds like that the problem is with headsets with microphones, yes. Not sure if it happens with all 3rd party headsets w/ mic though.
Considering you have etymotic, and ClownShoes a few posts up have problems with this brand, I guess you're out of luck unless you wanna tape the answering button like he did.
The er4p is just headphones, so it sounds like i'm in luck.
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
sim87 said:
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
Click to expand...
Click to collapse
It's a little bit crude, but taping the button down does work.
I have the same issue with with Monster Studios even with the cable without the integrated mic. Would be great to have some sort of fix.
Headphone issues
Just thought I would post what I knew about the issue, both me and my dad purchased the same pair of headphones to use on mp3 players (the headphones are ultimate ears metro fi 220 vi's if I remember correctly, these have an in-line microphone as well as a single button for answering calls and to control music playback). Whilst I experienced no distortion when using them on my iPod Classic, my Dad's Creative player would produce the issues described above - he found that either taping the button down or slightly pulling the headphones out would solve the issue however it ended up annoying him so much that he went back to using another set of headphones.
I don't know what causes the issue but I just thought I would let people know
i have some sennsihaur sport headphones which work fine no problems. i also a monster fm transmitter in the car.. again no problesm.. just make sure the volume is not on max but 1 setting below max.
Hmmmm, a few problems here. Obviously the standard Samsung headphones are fine, no humming, no background noise. However if I connect the following:
1. Standard Apple iPhone (with mic) loads of background noise, humming etc
2. Shure (no mic) loads of background noise, humming etc
3. B&O (no mic) loads of background noise, humming etc
4. Shure (with mic adaptor) loads of background noise, humming etc greatly reduced by pressing the mute key.
Using the Shure adaptor with the others resulting in the same as 4.
Needless to say I'm not happy!
That's too bad. Not being able to use my Shure with the phone renders it useless for music and that IS important.
In the SERVICE MODE *#*#197328640#*#* there is an audio menu
there you can change the headset settings too like NR noise reducion.
i did not test and changed the settings but when i had the samsung omnia2 last year
i had some problems with my headset and fix it in in the sevice menu.
when you gonne do some tests write down the orginal settings before you try.
hope this will help some of you..... and post the results
im sure its the jack, cos the galaxy s has a 4pole trrs at left/right/mic/ground
iphone compatible headset have a 4pole trrs at left/right/ground/mic
thats why pressing the mic button clears up the sound as it closes the circuit
so it a matter of finding an adaptor that switches the mic and ground terminals
I have a tf10vi and im trying to diy one
will post the results
Just saw the post and thought I would check mine again, not that I noticed anything....anyway tried few songs and different types and all are sounding amazing, I use Sure 530 so music needs to be no lower than 256 to get the best out of the phones, most of my music tracks are 320bit.

Headphones - Hissing Noise

Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.
ZappiestOyster said:
Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.
Click to expand...
Click to collapse
I get the same noise, but mine is constant. Whenever a sound plays, the white noise/hissing in the background comes up and continues for 5-10 seconds after the sound is played and then goes out. Then when another sound happens, it does it again.
It almost makes using headphones unbearable.
I've tried multiple sets of headphones too, it does it on them all.
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?
jfellows said:
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?
Click to expand...
Click to collapse
I don't think it's that - if the curved surface was the culprit, the sound wouldn't vanish after a few seconds. It almost seems like a software issue.
Thanks for confirming the behavior!
I only hear the hissing sound for a few seconds after plugging it in to the jack...
Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.
People I've called with the built in headphones/mic say the noise levels are so extreme they are unusable. Hopefully the free Bluetooth headset we're all getting will fix that issue...
Hello!
This is normal when companies use cheap DACs and amps for sound replication. The DAC turns on when you play sounds, and turns off when there's a period of no sound. If it's a cheap system, there's a noticeable base sound/noise that is added to your signal.
When you have music playing, that, of course, is drowned out by the music. Thus, you won't hear it unless you have really soft music, say, a few bars rest in your classical album or something.
The problem also is more noticeable with low impedance earphones (IEMs, for example).
A possible, easy way to fix this is to use an inline resistor/impedance cable on your headphones, since typically this noise does not vary with volume (in my experience). Then, you bump up the volume on your device... if it's powerful enough to do it. Otherwise, you'll have to inline resistor, a clean-sounding portable amplifier (powered by additional), and then your headphones. It gets pretty bulky...
Alternatively! Separate your music player and your phone. Unfortunately, the DVP has such a nice Zune interface. And still, with cheap music players you can hear the hiss if you're careful. I can hear this on iPods with my earphones still...
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!
linj said:
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!
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Click to collapse
Just to let you know, the HD7 does not have the hissing/static that the DVP does. I've tried the HD7, Samsung Focus and DVP and HD7 had the best sound quality in my opinion. The Focus sounds muffled compared to both HD7 and DVP.
I've got the same hissing noise on mine, but I think it's an issue with a crappy DAC as it's only there when there is sound. I was hoping to replace my Zune HD but there's no way that's gonna happen with this noise - it's AWFUL!
I'm really thinking about moving to a Samsung Focus. I loved this phone when I first got it, but over time I just uncover more and more I don't like.
Arcarsenal said:
Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.
Click to expand...
Click to collapse
Very true. Almost every phone I've used has this. It's more noticeable on some phones than others but it's nothing unique to the DVP.
Bringing this back to the top, I've observed something on my new model, though I could have sworn the one I sent back for a refund did not have this problem...and it only occurs with earbuds, and not ear phones (I have a big pair of medium to high quality full-size Creative earphones, the buzzing is not audible at all with them.
Since this phone seems reasonably crash-free, I'm reluctant to press Dell for a replacement, especially if, viola, all the DVPs have this problem. Mine seems particularly loud, but that may be a combination of the Zune Premium earbuds I'm using and other factors. As others said, it vanishes briefly if you pause a song (like the sound output is switching off to save electricity or whatever) but resumes immediately. I might be better off just going through various earphones and finding a brand that's of at least the quality of my current earbuds but minimizes the effect.
EDIT: Additionally, lowering the volume simply makes it much more noticeable.

[Q] Speakers making crackle or ticking noise?

Hi all.
I just received my a500 a few days ago.
I have Thor 14.2 on it now, and have been enjoying it. However I noticed the speakers have started making a ticking noise. Kind of like what you would expect from a hard drive, or something electrical turning on and off quickly.
At first, i thought maybe it's a hardware issue. Whats interesting though, is that the sound is only present when there is nothing else using the speakers. As soon as I turn on some music (even the very lowest volume) it no longer ticks. Pause the music, and the ticking is back.
This makes me think the problem is software, considering there shouldn't be any change between the tablet not playing any sound via speakers, and music via speakers, in so far as the circuitry used.
Should i try going back to a stock rom? Has anyone ever experience an issue like this?
Thanks!
Could it be gsm interference from your phone??? Sounds like typical gsm radio interference on your speakers.
I have the a500 not a501, so there is no radio in it to send GSM signals.
However i think what your saying is its interference from my cellphone, which is a captivate and does have a gsm radio.
Is there a way I can check if this is the case? Now that i think of it, my cell was in my pocket when I was noticing the problem. I guess i will try having it really close, see if theres a problem, and then really far away.
Thanks, i'll report back in a bit.
Is it possible that a speaker is blown? Or that the volume is up to loud? When my volume is turned up even to 75% it makes a crackling noise.

Buzzing distortion sound through earphones when download of sth is in progress?

Hi,
I've been experiencing an issue since I've had this phone for a little more than 1 month.
If I'm wearing my wired earphones (don't have Bluetooth ones) and the phone makes use of the network (as when a video or a song starts to load) I can hear a buzzing distortion sound in the background as long as the download is in progress. In fact, I have a network speed meter on the status bar and when I'm not doing anything the phone jumps from OB/s to 1kB/s every once in a while (which is normal) also resulting in an audible hissing sound in the background through the earphones.
What the hell is this? It's pretty annoying especially when a YouTube video begins to play.
Nothing here
Yup, pretty normal when poor isolation of RF is done hardware-wise. There is probably nothing software that can be done about it except for better frequency filtering on hardware/driver side.
You pretty much have to live with it; back when I still had my Axon I barely noticed it and only when I was lying in bed right before sleep.
I doubt @front firing speakers does not have it on his phone.
You have to be in a very silent environment and set the volume to really really low to be able to notice it.
The Nexus 9 tablet is also very prominent in this regard, or the Nexus 7 2013 speakers (not headphones). A variety of devices have this issue.
What you could do to confirm it is hook up and oscilloscope to your 3.5mm input jack, play a video at exactly ZERO volume and look at the frequency of the signal you got there

Headphone Jack -- hissing / static / poor audio

Hey there.
Having a weird issue with my new S8. Without "UHQ Upscaler" enabled, the sound coming out of the headphone jack is bloody awful. It always has a staticy overlay, and sounds like it is coming through a tunnel or something. Even with the Upscaler enabled, I still hear this sound if Bixby is used while the phone is plugged into a jack, or from a few apps that produce audio, such as Google Assistant, Maps, and a few games.
Anybody know a fix for this? I tried to search XDA, but haven't seen anything specifically around this. Few threads on some other communities, but nothing that seems to offer a permanent solution Thanks for any help!
Maybe some effect is turned on. In the settings where you can set the uhq upscaler, there are some effects.
I had this issue too and after a search in sound settings I found the concert hall effect turned on.
I can confirm the poor and dinky sound quality. I'm a little confused und shocked how Samsung can desigend a current top phone with these audio quality.
I use my S8 with an high end AKG headphone. The sound is far too quiet very dull and imbalanced.
Also adapt sound and UHQ upscaler dont deliver a reasonable sound quality
I think the only way is to root the phone and install Viper4Andriod.
My previous phone (LG G4) is known for the sad sound quality but with Viper4Android the sound was much more better the the S8.
Philipp_94 said:
Maybe some effect is turned on. In the settings where you can set the uhq upscaler, there are some effects.
I had this issue too and after a search in sound settings I found the concert hall effect turned on.
Click to expand...
Click to collapse
One of the first things I checked. Thing is, the muted sound + loud white-noise sound is ever-present if I disable UHQ upscaler, which concerns me. The only fix for the base sound issue I could find was to turn on UHQ upscaler, but this doesn't seem to work on ALL sound on the device, meaning some things default back to that white noisy sound
Not a HUGE issue, but very obnoxious. If it means anything to anybody, I am using an unlocked Snapdragon S8. I have had this issue since I got it out of the box, so it can be confirmed the issue isn't due to a change I made or an installation I did. It is apparently not an isolated issue, and UHQ fixes it in about 90% of cases, so I suspect the issue isn't in the hardware, either
Noisy Samsumg Galxay s8
Anonaru said it's not a HUGE issue, but it is with me. A PHONE, which is an AUDIO DEVICE, shout NOT make annoying noise. Samsung brags about all these features and they can't even make the audio work. That's like an airline telling you, well our airplane can't fly but we have a new seat recliner feature!
hgldr said:
Anonaru said it's not a HUGE issue, but it is with me. A PHONE, which is an AUDIO DEVICE, shout NOT make annoying noise. Samsung brags about all these features and they can't even make the audio work. That's like an airline telling you, well our airplane can't fly but we have a new seat recliner feature!
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Its just the reality of audio in a phone, but this only happens only with In Ear earphones. They are more sensitive to the various electrical interferences coming from the various components of your phone. Use full size headphones and you won't hear any interference.

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