Got shift today -- SLOW SLOW 3g - EVO Shift 4G General

Just got my Shift today that replaced my palm pre. I get about 130kbps on the 3g connection. There is no 4g in my town.
My old pre would get at least 700kbps. My wife has an Intercept sitting right next to the Shift and it gets 600kbps right after I test the Shift.
What's up with this! I LOVE the phone but it'll have to go if it performs this crappy with no 4g available.. ideas!
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I'd love to answer your question dude but there's like 3 other threads about the exact same thing in this very forum. Check 'em out. (I don't have the slow 3G problem, btw)
EDIT: Here's one for you --> http://forum.xda-developers.com/showthread.php?t=918918

Updating profile and prl does anything?

I looked in field test mode and sure enough, EVDO was disconnected. I reset the data profile and that fixed it. Sorry for being an android noob... my pre would say 1x when it was 1x and EV when on EVDO.
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mwheeler1982 said:
I looked in field test mode and sure enough, EVDO was disconnected. I reset the data profile and that fixed it. Sorry for being an android noob... my pre would say 1x when it was 1x and EV when on EVDO.
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Yeah, my Moment did too. Not sure why the Shift doesn't.

Related

Sprint 3G down

I live in Maryland and as of 11:30 I have no 3g. Does anyone know if there is a way to check on 3g outages? Thankfully I have roam control and am able to at least use verizon's 1x. I need 3g!
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hi there i too am experiencing issues with data, im in metro dt area
hopefully it IS the network, and i didnt fry my radio or something
helchez said:
I live in Maryland and as of 11:30 I have no 3g. Does anyone know if there is a way to check on 3g outages? Thankfully I have roam control and am able to at least use verizon's 1x. I need 3g!
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New Jersey here and my 3G is working on sprint.
Try rebooting?
I'm in arlington and 3g is working here, sorry if that doesn't help but its close to maryland
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Rebooted, switched radio on and off no luck. My radio is good because when I switch to verizon's tower using roam control I get 1x data. Slow but it something.
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3G is working in Hanover Pa
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Well I'm in westminster, md hanover is only 20 minutes away. Maybe its just my tower. Hope its not my phone.
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Did you try to update your data profile and prl?
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Tried to update both and they failed.
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Well it appers that my 3g is back. Not sure what the issue was but its back.
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helchez said:
Well it appers that my 3g is back. Not sure what the issue was but its back.
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Good to hear. Too bad we don't have 4G yet. Lol.
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You're telling me. Its really annoying to know that there is 4g just 20 minutes down the road.
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Was a known issue, though I was told it was only supposed to affect EVO's 3g. I'll inquire tomorrow, but I doubt I'll get anywhere.
http://forum.xda-developers.com/showthread.php?t=832866
I have a Evo. Unfortunately 4G is acting like a "B" also :-(
r0cky.Da.3v0.SU
Mine went down to here in Cincinnati OH, right in the middle of streaming the game. (4g picked it right back up though)
I had full bars, and without moving I had nothing for a good 10 minutes before deciding to switch to the battery-draining 4g.
entropism said:
Was a known issue, though I was told it was only supposed to affect EVO's 3g. I'll inquire tomorrow, but I doubt I'll get anywhere.
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Click to collapse
thanks. I called sprint yesterday and first tier support tried to insist I hard reset my Epic,even though i told them I have three Epics and an Evo and were all seeing same problem. I called second tier directly and they told me there were network issues and not to reset.
aero1 said:
thanks. I called sprint yesterday and first tier support tried to insist I hard reset my Epic,even though i told them I have three Epics and an Evo and were all seeing same problem. I called second tier directly and they told me there were network issues and not to reset.
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Click to collapse
For future reference - do you have a direct number for them, or is it the usual "I want to speak to level two"?
Even Sprint employees don't have a direct line for them, they got rid of that last year. That being said, the EVOs were having data connectivity issues, and somehow it expanded into the Epic, Moment and Hero as well, but in a more limited scope.

Very slow 3g speeds in my Sprint Epic....barely reaching 300kbps

Hey all,
With nothing else running, no matter what area I am in and regardless of the browser I use, I max out at 300kbps. Average is about 150kbps! I am using the mobile test from DSL reports. I am in the metro Detroit area.
When I use the same test on my iphone, I always get at least 1,800 kpbs!!
What gives? I know a 3g fix was released months ago, but that was before I got my epic.
Any suggest?
Thanks in advance,
Matt!
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I know right? Is it the phone or sprint? In speedtest I get 126 kbps down.
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Sprint's 3g sucks. A few days ago I took my Epic in to the ATT, T-Mobile, and Verizon stores around. I did side by side tests with the Ookla speed test app on phones with similar hardware to the Epic. Every other network's 3g performed better than Sprint's when I tested them with multiple speed tests.
No matter where I am I rarely get above 500Kbps over 3g.
This was all in San Antonio so YMMV.
depends on location and signal strength
3g sucks in Louisiana too...hell a lot of areas around here are still 1X! On a normal day around town you are lucky to see anything about 80 kilobit. The phone is really useless for apps unless you have a wifi connection. I use force roam a lot to roam on vzw evdo anytime I need to stream or download something.
It's both Sprint and the Epic. Sprint has pretty bad 3G speeds compared to other providers but the Epic makes it a lot worse. It has real sh*tty radios all around. My friend has an Evo and it gets double the speed (both up and down) in the same spot as me.
Its theepics radio.
The ping is horrible too.
I tested sidebyside with my sisters iphone 4, and her ping was 19ms. The epics? 200. Tried on wimax, the difference?about 20ms lower.
Did the test on my friends hero, his ping was 30ms and was pulling 2mbdown 1 up
Epic was 300 down on 3g and on wimax was 3mb down.
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digiblur said:
3g sucks in Louisiana too...hell a lot of areas around here are still 1X! On a normal day around town you are lucky to see anything about 80 kilobit. The phone is really useless for apps unless you have a wifi connection. I use force roam a lot to roam on vzw evdo anytime I need to stream or download something.
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Click to collapse
It's strange, in the NOLA area my friend and I do speed tests in different areas in the city (pinging the same server). I get maybe 80kBs down and ~50kBs up (Pings ranging from 133 to 200+ milliseconds). My friend ends up getting ~200kBs down and ~700kBs up.
Of course those numbers vary, but my phone hit 200kBs 1 out of 75 pings. All others were less than 100kBs up/down.
I bring my phone into Sprint for service and the techie decides to compare speeds by bringing up the same website (MSN.com). It felt like it was a waste of time as both phones pulled the site up near the same time. I just don't understand this instability with pings and speeds in our area.
FYI: Be careful with data roaming. We are capped at 300MB a month for data roaming. Anything over is $0.25/MB.
KillerQ said:
Hey all,
With nothing else running, no matter what area I am in and regardless of the browser I use, I max out at 300kbps. Average is about 150kbps! I am using the mobile test from DSL reports. I am in the metro Detroit area.
When I use the same test on my iphone, I always get at least 1,800 kpbs!!
What gives? I know a 3g fix was released months ago, but that was before I got my epic.
Any suggest?
Thanks in advance,
Matt!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Are you sure that you're actually on 3G service? Those speeds sound like 1xRTT. Your phone WILL NOT tell you that you're not in a 3G area. Only way to find this is in the phone's service menu. So, I repeat, your phone may read "3G", but you are infact probably using 1xRTT, not 3G (Ev-DO). 125kbit/s is average for 1xRTT.
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
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KillerQ said:
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
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Click to expand...
Click to collapse
Settinggs> About Phone
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Also, does anyone know what dbm and asu is? I have 4 bars and its 86dbm and 0asu and idk what that means lol
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Oh....I thought you meant the ## menus. I did look there but saw nothing referring to 3g or 1x.
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A_Flying_Fox said:
Settinggs> About Phone
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So where exactly do you see this on your phone within that menu? I've been looking between the "About Phone" menu and the "About Phone >> Status" menu, still don't see anything stating which network connection I'm using.
sorry, in the hero it would tell you in the status section whether you were on 1xrtt, 1x, EvDO Rev. 0 or EvDO Rev. A
The epic doesn't seem to have that :/ it just states If you're connected to the mobile networ
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Try *#INFO*1111# (*#4636*1111#) and choose Phone Information, under Network Type
Yay that worked! Yup I'm in evdo rev a and getting horrible speeds
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KillerQ said:
Can you please share the method for getting into said service menu and how to check? This will be interesting to find if its in 1x or not ...
Thanks again
Sent from my SPH-D700 using XDA App
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Click to collapse
Koadic said:
Try *#INFO*1111# (*#4636*1111#) and choose Phone Information, under Network Type
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Click to collapse
What Koadic said. They disabled the standard *#*#INFO#*#* that used to work on previous phones. You now need to append the *1111 and remove a couple of the *s and #s.
Be happy.
I get 30-50kbs down, but only when it works. Most of the time the connection times out.
A_Flying_Fox said:
Yay that worked! Yup I'm in evdo rev a and getting horrible speeds
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Same here.

Network reception...

Anyone know how to increase network reception within the phone? My messaging is always shotty and it drives me nuts! Messages wont send on first attempt. I have to retry them and the person gets them twice. I always reboot or jump into airplane mode but its annoying as ****. Apparently the service on amy home isn't too good since it happens to my sisters intercept and her boyfriends evo but not like it hits me. Help!!! O usuallu undermind it thinking its sprint but im starting to suspect the radio now.. my old nokia candy bar pos had better reception 10 fold compared to these devices nowadays.
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Btw gingerbread kb sucks compared to eclair kb lol sorry for all the typos above.
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There is a thread on here for how to make 4g reception better. If I recall it had tips for 3g too. Your nokia was a gsm phone most likely. Way different from your sprint cdma phone in penitration of buildings
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Call up Sprint and complain about coverage and tell them you are going to cancel. They will send you a free Airave that you hook up to your router. Basically a small cell tower that covers the inside of your house and some outside. I've had one for over 2 years and it wouldn't go without it.
I will tell you one thing about the Airave that you have to get used to. There is a small (but noticable) delay when you are using it. You say hello, and it takes a second to a second and a half for the other party to hear you. Sometimes I say "hello?" twice just as they answer me once.
If you're rooted you can purchase roam control from the market. That'll put your phone on constant roaming and hopefully give you better reception
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Djinn23 said:
There is a thread on here for how to make 4g reception better. If I recall it had tips for 3g too. Your nokia was a gsm phone most likely. Way different from your sprint cdma phone in penitration of buildings
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I can't find that thread... any help?
Network Vision
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Network vision can't be implemented any faster! I getting better radio signal but still hit 1x with eg22
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Fatonuseni said:
Network vision can't be implemented any faster! I getting better radio signal but still hit 1x with eg22
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KillerFu said:
I can't find that thread... any help?
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Few threads down in the dev section.
You need to have your MSL number to edit wimax settings.
http://forum.xda-developers.com/showthread.php?t=833332
[Tutorial] Reconnect to 4G much faster!!!
- Ron
Its definitely thhe radio. On my hero I got 3g speeds of 3-5mb/s and always hadservice. Now I get 2 bars where I had 5. And sometimes I'll have allvmy bars until I make a call or send a text, then suddenly I'll have no service and everything fails, but when I hang up or back out the message app I get all my service back -_- sprints really annoying me. Everyone gets servicein my house but me.
My friend has an iphone andhe gets 3g full bars att
My friend with a MT3G (yes the original non 3.5mm having one) gets HSPA with full bars! As well as my friend with his HD2 and another with a droid x. I'm always told how great the service is in my house until they see MY signal
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3g speeds slower than heros

Ok I got the shift about a month ago and have noticed that my 3g speeds are WAY slower than it was when I had the hero. Can someone please help me with this problem (if there is a way).
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First of all, SEARCH! It would have gotten you your answer a lot sooner in this thread.
Secondly, look at the 4th post in that thread for instructions. It doesn't work for everyone but it works well for me. My 3G speeds increased by about 25% overall, but I've also only used the phone within about 50 miles of home at this point and geographic location seems to be the determining factor on how well/if this works.
Good luck!
Thanks for the reply.. that's what I first did and I thought it helped a lil bit but it still is not close to the 3g speeds I had on the hero and I've tested the evo 4g and another hero and still the shift fails to get close to their speeds.
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I had a Hero prior to the Shift too. My Shift speeds now are about what I was used to on my Hero.
I'm not aware of any other tweaks unfortunately. If you just got it, maybe Sprint will swap it out - could just be the particular phone.
Yea I was thinkin it maybe the phone I believe ill unroot and go to visit sprint.
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super fix for 3g and 4g data Verizon fast

if u have slowwww 3g and 4g speed,just call sprint and have them reset your data on our plan. I try everything I can get my hand on and nothing would work. before I would get 200 to 500 kb and after 1.2 to 2.0 MB. let me know if it worked for u...
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what do you mean by "have them reset your data"?
tell them that u are having problem with data that ur phone drops calls and u don't get txt, the update profile on ur phone does nothing but update the phone,when u flash difference roms to ur phone, ur data gets wak. so just tell them to reset ur data
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yea i just tried that, three different reps had no idea what "reset your data" meant. Ive been through every single fix they can do, I've never once heard of "resetting your data"...
when u call *2 the operator ask you if you have data problems. press 4 with problem can't receive or send txt, that that take u to data support and just tell them that u can't receive text or send txt. then they will ask u, to take our battery out. I thought they were throwing me, but they don't do that... trust me it works here's another picture of my test. results don't lie
It will slow down again an again. It's no different then rebooting a PC.
A fresh boot will be faster the bog down later on. You can always turn off your mobile network on your phone and wait ten minutes then turn it back on and you will get the same results.
Plus there is always ##3282# if you have your phones MSL code and you can do what they did.
I have read 1000 of thing to do to get fast speed even use the Verizon prl 0001, but all that got me was a bill 250 buck and my bill is normally 72.18 month every month...I test it with my girl friends evo 4g in the same place and her phone we always 10x faster then mine "hers is not rooted" until I got this done. here is a picture of before and after
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infamazz said:
I have read 1000 of thing to do to get fast speed even use the Verizon prl 0001, but all that got me was a bill 250 buck and my bill is normally 72.18 month every month...I test it with my girl friends evo 4g in the same place and her phone we always 10x faster then mine "hers is not rooted" until I got this done. here is a picture of before and after
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PRL just tells your phone what towers it can roam off of mainly and any new towers in your home network.
I would try that and nothing same slow speed
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infamazz said:
I would try that and nothing same slow speed
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Thanks OP but this is not really a fix but a mere band aid. That has been done for quite some time now going back to my windows mobile days. As another member has mentioned it might be good for a while but it will go back. Hopefully for you it does not and you get lucky and have great speeds. Personally my data has been refreshed at least a half dozen times.... Thanks for your input and good luck.
Also like previously mentioned you can try the ##3282# method its the same effect...
I hope, but like I stated before. that wouldnt work. I have try everything "##3282# and hit restore and commit and reboot. my girl friends evo is not rooted and she would get 10x faster 3g then my rooted evo 4g. everytime i use a different rom my 3g gets really slow.
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infamazz said:
I hope, but like I stated before. that wouldnt work. I have try everything "##3282# and hit restore and commit and reboot. my girl friends evo is not rooted and she would get 10x faster 3g then my rooted evo 4g. everytime i use a different rom my 3g gets really slow.
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Click to collapse
Hey if it works for you then go ahead and enjoy but I have been in Sprint store and ran speed test alongside my Evo and no difference sometimes mine higher sometimes theres is higher. Hey if it agrees with your Evo then go for it. Just saying its not exactly a fix across the board... Also Verizon as much as I dont like them I dont think we will get that speed unless you live under a tower...IMO
you might be right! but I was like everyone else only getting 200 450 kbs and now! I live in san bernidino CA, and now!
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