THIS IS A COMMUNITY POST
In this thread my aim is for everyone to submit their experience of getting their activation code for the WM7 port to HD2, this helps noobs and inexperienced users find it easier to get a code. Hopefully by some time we will have a good idea of the procedures of who to call and from what country it would work for.
THIS PROCEDURE WORKS FOR - UK/MEXICO[CONFIRMED].
Helpdesk location : USA
call method : SKYPE
call number : +18006427676
call charge rate via skype : FREE
call duration : 15 mins
process:
dial >
"technical support"(type of query) >
"personal"(type of user) >
"i don't know"(type of product) >
hold >
state your FULL NAME >
state your TELEPHONE NUMBER(i used my UK LANDLINE and they never said anything so it works fine, format for uk "+44..xxxxxxxxx etc.")
state your E-MAIL >
briefly have a story - try using these phrases
- "my hd7 says it needs an activation code"
- "my windows phone 7 is telling me i need a 25 digit number"
- "brother sent me it as gift"
- "sister sent me it as a present"
- "i got this windows phone imported from usa"
>
you will be told to hold the line while the worker generates you a code >
they will give you the code to either type in your phone or to write down >
WELL DONE.
did this before u posted it and it worked, btw im from México
Hi.
Thanks for this. I called twice. First time, the lady was reluctant to help me and continued on insisting that I call MS UK!! I said "Whatever!" and hung up!!
I then called again and got through to a guy who was excellent. Gave him my details and told me to hold on. I too gave "A" UK landline number and he didnt say much. He then came back with an activation code....and it worked!!
Thank you!!!
YauMannn said:
THIS IS A COMMUNITY POST
In this thread my aim is for everyone to submit their experience of getting their activation code for the WM7 port to HD2, this helps noobs and inexperienced users find it easier to get a code. Hopefully by some time we will have a good idea of the procedures of who to call and from what country it would work for.
UK Procedure.
Helpdesk location : USA
call method : SKYPE
call number : +18006427676
call charge rate via skype : FREE
call duration : 15 mins
process:
dial >
"technical support"(type of query) >
"personal"(type of user) >
"i don't know"(type of product) >
hold >
state your FULL NAME >
state your TELEPHONE NUMBER(i used my UK LANDLINE and they never said anything so it works fine, format for uk "+44..xxxxxxxxx etc.")
state your E-MAIL >
briefly have a story - try using these phrases
- "my hd7 says it needs an activation code"
- "my windows phone 7 is telling me i need a 25 digit number"
- "brother sent me it as gift"
- "sister sent me it as a present"
- "i got this windows phone imported from usa"
>
you will be told to hold the line while the worker generates you a code >
they will give you the code to either type in your phone or to write down >
WELL DONE.
Click to expand...
Click to collapse
That approach didn't work for me. You want them to think youre a n00b. I said that I was glad to finally speak to somebody because I didn't knew what choiches I had to make to have actually somebody on the phone. After that I told the good fellow that I configured my email account (live, hotmail etc) and that it's needed to be activated. I said that there where 5 bars, and that I found it rather weird beacause I didn't new If they want an andress, name etc. Then the men laught and sais, no It's needed a 25 diget code, and every bar you can enter 5 of those. I played dumb and I said I called my provider, and they said I needed to call HTC, wich told me to call microsoft. The guy laughs again and he only asked for my name and my telephone number.
What I want to say is...make It like you didn't knew what hit you, make them laugh. The will not be suspicious!!
Greetz
shadow480 said:
did this before u posted it and it worked, btw im from México
Click to expand...
Click to collapse
good to hear, i will add mexico to the list of countries that microsoft usa accept and give out codes to
rumz82 said:
Thank you!!!
Click to expand...
Click to collapse
you are welcome!
@Fabian1985 yeah well sounds stupid but i didn't want my scottish accent playing the wrong cards so i dumbed down my words and spoke weird
it kinda aided the process!!
I have a product key for the windows live activation for Windows Phone 7. I don't know if its a one account use or not, I can hand it out if you'd like..
I've had to use it more than once so I'm pretty sure it's not a one use product code.
It was easy for me to get the code since I live in the US, so if you wanna give it a try let me know
Ill give a code try, called UK & US m$ 20 times today with no results
YauMannn said:
you are welcome!
@Fabian1985 yeah well sounds stupid but i didn't want my scottish accent playing the wrong cards so i dumbed down my words and spoke weird
it kinda aided the process!!
Click to expand...
Click to collapse
ROFL! Awesome
braxtynh said:
I have a product key for the windows live activation for Windows Phone 7. I don't know if its a one account use or not, I can hand it out if you'd like..
I've had to use it more than once so I'm pretty sure it's not a one use product code.
It was easy for me to get the code since I live in the US, so if you wanna give it a try let me know
Click to expand...
Click to collapse
Hello ,I live in holland and I would give it a try.
Please sent it to [email protected]
for now thanks
may i have to code as well, please email to [email protected]
did this...called with magic jack..............done, working live services, marketplace downloads
name, phone no, email id :taken
elvis3 said:
Hello ,I live in holland and I would give it a try.
Please sent it to [email protected]
for now thanks
Click to expand...
Click to collapse
can you send it to me at [email protected] thx
these guides are awesome since Microsoft has no Internet access so far in their companies and noone of MS knows about this forums...
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Can anyone please get a key for me
sgsdebruijn said:
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Click to expand...
Click to collapse
try again, i gave them my indian mobile number, told them i was calling from india and my brother got me the phone from the US..had no problem whatsoever
PLease PM me for Codes
i have 6 of them .. PLease PM me for details .
Edit :I got few more , almost 8 of them as of 20-01 08:20 am EST time . PM me if you need em .
sgsdebruijn said:
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Click to expand...
Click to collapse
Why don't you call MS in the Netherlands? I have called MS in germany too!
Tried various MS phone numbers, but no luck:/ anyone have any luck getting a code? If anyone has a spare code
would be very grateful.
Cheers
[email protected]
Related
Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
i went that link and found no "general".... geehh, wanted to activate wp today, but g2g sleep
maybe sum1 can pm me an activation code ?
By 'General' do you mean:
Product Sales, General Inquiries and Genuine Advantage Questions
Have non-technical questions or concerns that your product may be counterfeit or not genuine? Get live, real-time answers to your needs quickly by chatting online with a Microsoft representative.
I visit there, chat with the supporter... And he told me to call my local supporter.
I said I called but they couldn't provide me an activation code so I contact US.
He told me to call the activation center and didn't give me any code :|
Sorry for my poor Eng
I try the 2nd time and I got an activation code And it works like a charm!!!
yyyyyyeeeeeeeeeeeaaaaaaaaaaaaaaa there is no general section...I m in the usa...live right next to Microsoft...literally
I can confirm this works. I'm based in the UK - gave them name, uk number and said HTC 7 and they gave me a code no problems.
really working, i got activation too.
candytripn said:
Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
Click to expand...
Click to collapse
Worked like a charm!!!
Still yet to test the code but i received an activation code within three minutes.
WHat section are people selecting. Can't see general. Says "Chat not available" on most of em :/
Cant see "Product Sales, General Inquiries and Genuine Advantage Questions" either and I've selected US as my location
EDIT: ok, can now. Stupid noscript in firefox
worked for me too from germany. just chose United states as location and got it.
hmm.. could you get me one? I tried but I can't seem to get in.
Please
tried chatting and they told me to call support
I tried chatting with general chat, as the instructions said, and they told me to call the technical support 800 number right away rather than giving me an activation code. I think they've caught on to this. :-(
Dammit, even though I selected united states as my location the agent said I was from the UK so I needed to give them a call
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
works like a charm!
had to give the support agent following informations: full name (real), phone number (my number), brand of phone (htc), no live id, no imei, no specific model name
had to wait a couple of minutes while she generated my key and got it!
Worked for me!
This is easier than I thought. I got an activation code within 5 minutes with the first rep. Thanks!
Thuggie said:
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
Click to expand...
Click to collapse
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
I used an anon USA proxy and they gave me a code. Woo!
heretic said:
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
Click to expand...
Click to collapse
Just try again and again
The last person didnt say anything about me having an norwegian IP. she just asked for my name and phone number and then generated the key for me.
Worked! first time...used us portal (Dutch was closed...)
Hello everyone
and sorrry if there is already a thread like this on, then just delete it.
So for those people where the method with the chat doesnt work, here is your solution
Write an email to them. [email protected]
The email i wrote to them:
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Hello,
I bought a German HD7 Windows mobile 7 phone. The only thing that I am missing is an activation-code for the phone so I can use my live-account and Marketplace.
Could you please provide me with an acivationcode ??
REAL NAME
REAL EMAIL
Fake Phone Number like + two-seven seven-two xxx xxxx
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
They replied:
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Valued Customer,
Thank you for contacting Microsoft Customer Service. My name is Labib and I would like to address your enquiry regarding on the Windows Phone 7 Activation.
As shown on the website support below;
We should able to provide you with a Windows Phone 7 Product Key for Activation.
You may use the Product Key below to key in for the Activation of your Windows Phone 7;
XXXX - XXXX - XXXX - XXXX
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Good Luck, it worked for me
Great i will test it!
We should speak english? The number is a fake but a US NUmber fake? How make it? cause in france we don't have the same number system...
G-ThGraf said:
Great i will test it!
We should speak english? The number is a fake but a US NUmber fake? How make it? cause in france we don't have the same number system...
Click to expand...
Click to collapse
- Yes speak English.
- The number is a fake african number i think, i am from austria and just typed for the number: +27 72 xxx xxxx (choose any numbers).
We have a different number system in austria too
_markus_android said:
- Yes speak English.
- The number is a fake african number i think, i am from austria and just typed for the number: +27 72 xxx xxxx (choose any numbers).
We have a different number system in austria too
Click to expand...
Click to collapse
Okey great, i send it to them ! Thanks buddy !
I sent an e-mail in, do you know how long it took before you got a reply?
It surely depends what time it is.
And i think we all live in different time zones
But for me it was about 10 hours..
Good lord, how much of a coward do you have to be to not want to phone or chat with someone!
Thanks for this tip, i'll give a try and using a number like +33 123 456 789 for French number waiting answer.
elyl said:
Good lord, how much of a coward do you have to be to not want to phone or chat with someone!
Click to expand...
Click to collapse
Good lord, do you even know about our problem? ...
If not, pls don't give useless posts in this thread, i would appreciate it!
Thanks
How long did it take for them to reply?
Do I need Live Hotmail account or my Gmail will be ok?
elyl said:
Good lord, how much of a coward do you have to be to not want to phone or chat with someone!
Click to expand...
Click to collapse
Real helpful buddy! Phone line is closed and Chat they are saying NO can do! Perhaps next time maybe you should just keep quiet!
Hi.
Great idea with the e-mail
But, 2 questions.
Why did you say you bought a german HD7?
Is it because the HD7 hasn't come out in austria yet?
When you typed in your new activation code, did you then use your own LIVE-id, or did you create a fake american one to get it to work?
Can you get marketplace, etc. to work?
/Peter, Denmark
can we use real phone number? could i have problems?
cuzzo94 said:
can we use real phone number? could i have problems?
Click to expand...
Click to collapse
I used a fake one, but i think you can use your real one.
They wont send people to you that kill you
It worked for me, thanks. it took them 3 days but I have activated my phone.
...damn
got:
"Dear Valued Customer,
You have reached Microsoft Customer Service, South East Asia. My name is Rizal and I would like to address your enquiry regarding Windows Phone 7. As I understand it, you would like to activate Windows Phone 7. If my understanding is not accurate, please let me know.
For this activation, you will need to call Microsoft support line in your country from the following link;
...."
well...will try again..
sb2003 said:
...damn
got:
"Dear Valued Customer,
You have reached Microsoft Customer Service, South East Asia. My name is Rizal and I would like to address your enquiry regarding Windows Phone 7. As I understand it, you would like to activate Windows Phone 7. If my understanding is not accurate, please let me know.
For this activation, you will need to call Microsoft support line in your country from the following link;
...."
well...will try again..
Click to expand...
Click to collapse
got the same reply from the same dude.. gonna try again as well
Worked for me also! Best Method atm!!!!!!!!
In order to work successfully you need to create a live (hotmail) email and type a nice American name (LOL!) a fake US and US postal code (try on Google)...
This will make the email an authentic US mail! So Microsoft will never find your location via your email.
Stop being punks about it! Just be real and give your real information. It worked for me. There shouldn't be no reason to give false information, except that you bought a previous HD7 from a user and it's asking for a activation code<~ only false information there.
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
nadi15 said:
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
Click to expand...
Click to collapse
No, that was a rumor started by somebody who has been banned multiple times because hes a scammer. (afaik).
What do M$ say to you when you ring them?
If they say to ask your carrier just say that you've been on phone to them multiple times and they keep sending you to M$, others have said that and got key.
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Just send them an email and they will give it to you
Thuggie said:
Just send them an email and they will give it to you
Click to expand...
Click to collapse
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
nadi15 said:
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
Click to expand...
Click to collapse
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
bnlf said:
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
Click to expand...
Click to collapse
I could have helped you out in getting a key lol
m4a1a2 said:
I could have helped you out in getting a key lol
Click to expand...
Click to collapse
I'm going to try the email 1st if that doesn't work I may need your help.
scottzman said:
I'm going to try the email 1st if that doesn't work I may need your help.
Click to expand...
Click to collapse
Try e-mail to M$.You will be shock by them. has has has. see my signature.I got it through e-mail.
Good luck.
nadi15 said:
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Click to expand...
Click to collapse
If you can't call them in your own country call the US support through skype - it's free. A code generator would be warez, and therefor not allowed on xda. Microsoft made a release vaguely saying that they don't really care and will continue giving away free codes.
Tried e-mail 3 times with 3 different e-mails. they didn't gave me a code. I guess I'm out of luck or just stupid...
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Its Easy
Hi Guys,
I did my HD2 yesterday and have another one to do once i get another class 6 memory card. I telephoned the German MS support number and after explaining that i was english and couldnt reach the english support number (so could she speak english?) explained that both myself and my girlfriend have just bought HD7's, the damn things wouldnt work without a key for live services and that the sales assistant mentioned nothing of this.
I offered to give both telephone numbers and asked if the one key code would work for both, she replied that she didnt need any telephone details from me as it doesnt matter and that she would have to give me 2 codes as one wouldnt work for both units. she then asked me for my name (i told her my name was fred something or other) and she then asked for an email address (i gave a fresh one i made for the pourpose without my details) A couple of minutes later she had generated both keys and gave them to me over the telephone.
She was really nice and well mannered and the whole thing was a breeze.
Really guys believe me when i say M$ do not give a damn about what handset you have. Its not like they are losing anything by giving out the keys, if anything they are creating potential marketplace shoppers.
I have an HD7 also and upon comparison the only difference i can see is camera quality, the function and feel is identical.
Best of luck to all those still trying,
Creamy
you must be silly if you don't try the skype method and give up!!
- uses your wifi or 3g internet (so its practically free)
- calls are very clear (even clearer than a normal mobile call)
- masks your location (support guy only ask me if canada or us)
- no queue time
- call completed in less than 5 minutes
i called at CST 9am and only tried once
they did not ask for my phone number or imei, just full name and live id
writing down the 25 digit code can be a pain in the arse though if the support guy has a foreign accent (no racism intended), you will need to make sure you wrote it down correctly by repeating back to him, then thank him nicely and disconnect from Skype, enjoy your HD 7 phone
*HTC has a lot of free useful apps in the marketplace, I would suggest grabbing them asap after activation
i try chat chat service..they keep telling me contact HTC or sales office..i try few time even the proxy..finally..i get my code via the online email support @ microsoft website~~no nd phone number either ..wat i said is jus
"QUESTIONS OR COMMENTS
Message: Hi..can i request a new activation code for my HTC HD7?
thankz a lot.."
then the jus give me the code like tat~~waste a lot of time on the online chat~
nadi15 said:
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Click to expand...
Click to collapse
Thats pretty much standard. I didn't lie to them. I gave them my name, email address and telephone number.
so should I give her my real name and phone and country even thought its not a US or UK number??
EDIT:done that...I hope i didnt make a mistake by telling her that i'm not from the us and my real phone number...
I contacted ms and they quickly reply with this:
Dear Customer,
Thank you for contacting us. Kindly be advised that we will need you to send us the following information:
Name:
Phone Number:
Telephone Model:
Country:
I replyed with my details and im now waiting for a reply
for the ppl that have already received there activation key, how long did this process take?
Thuggie said:
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
Click to expand...
Click to collapse
This was the reply i've got:
Dear Customer,
Thank you for contacting Microsoft regarding your issue.
Kindly be advised that you have reached Microsoft Customer Support for the Middle East. Kindly contact the Microsoft Support in your country by visiting the below link and select your country:
Hey guys,
i'm proud to say, that I have an activated WP7 HD2, and because we want to help each other, i want everyone to get that pleasure with an activated HD2 like i have. You can sideload apps, what is very cool if you only want to test WP7, but if you seriously want to use is (like I do) it would be better if you get a key. There's no keygen outside for WP7 but it's not necessary, because activate it is as easy as flashing WP7
e too
In fact, nearly every country has a Microsoft central, and to call this central is much cheaper than calling in the USA, but there are much people who beg from other users for a key.
And most of them don't know, that also can search in google for their local MS phone number (or better if I say they are too lazy to do that), so I want to list the MS phone number for each country. (PM me if you have a country that I should add).
If you call such a number (Monday - Friday; 8am-6pm) only wait until someone picks up, don't dial anything. Just say you want to activate your HD7 and they maybe will refer you to another person. Wait... There you say again you want to activate your new HD7 and they will ask you for your name and your phone number. It must not be correct, they don't verify it, it's only for their database. Finished. They generate a new key for you and tell it to you. It's better if you write this key down, because it's too long to remember it ^.^.
The key has 20 digits or letters.
Sample (only random characters, no real key ^^):
B2RTZ
R6ZUH
8IJ7R
12PJU
Enter this key and you are available to sign into your Windows Live Account. Before you can download anything now, you have to make your phone think it's a HD7, there are several manuals, how you can do this, here is one good manual:
http://forum.xda-developers.com/showthread.php?t=911579
If you have done everything you are nearly finished, but there is one point you have to do. Open Zune on your computer and sign in with your Live ID (if you haven't done it already). Enter your country and other details and remember. If you enter a birthday younger than 18 years, to have to enter a second "parents" Live ID. If this step is finished you can download from the Marketplace on your phone and in Zune.
Have fun!
------------------------
MS PHONE NUMBERS:
(these numbers are local phones with normal fees)
Austria
+43 1 610640
0080022848283
Switzerland
0080022848283
(the same like Austria, it should work)
Germany
+49 89 31760
Poland
+48 22 5941000
Turkey
90 212 370 5555
United Kingdom
02034505855 Option 2 then Option 7
Bulgaria
080015555 Option 1
Rumania
+40 21 204 70 40
Please remember, that they can only create a limited amount of codes per week, if they can't give you one, just wait a few days and call them again, or you write an E-Mail to Microsoft USA with your Number, Name and maybe your IMEI.
Activating your WP7 HD2 is only one simple call away !
Cheers!
I tried that uk number but it didn't get me anywhere, kept asking me to key in some 6 digit number, has anyone else managed to get there key by calling these numbers?
Plus you would think ms customer services would be 24 hour
Essjaythegreat said:
I tried that uk number but it didn't get me anywhere, kept asking me to key in some 6 digit number, has anyone else managed to get there key by calling these numbers?
Plus you would think ms customer services would be 24 hour
Click to expand...
Click to collapse
I've written the time, when the customer service is available => 8am-6pm.
And you don't have to choose an option when you call this number.
Call the number and don't dial anything... wait until someone picks up the phone!
i just rang, they bent over backwards to get me a key and put me straight through to generate me one. it all failed at the final hurdle though, apparently i need to call back in 72 as they have ran out of keys. darn. UK here.
Guys,
I have also been advised to call back in 72 hours (UK Helpline).
Just to clarify, select options 2 and then 7 and this will transfer you to the correct department.
Hope this helps. Please hurry and get a keygen!
New UK Number
MS have a dedicated WP7 team in the UK, I've just managed to get my activation code from them, it did require an IMEI code.
The number is 02034505855
savo83 said:
Guys,
I have also been advised to call back in 72 hours (UK Helpline).
Just to clarify, select options 2 and then 7 and this will transfer you to the correct department.
Hope this helps. Please hurry and get a keygen!
Click to expand...
Click to collapse
Keygen won't be available for WP7 cause in the help center they create a random code and register it in their database. Only if they register a code, you can use it.
mcvpjd3 said:
MS have a dedicated WP7 team in the UK, I've just managed to get my activation code from them, it did require an IMEI code.
The number is 02034505855
Click to expand...
Click to collapse
IMEI? That's interesting. Nice to know.
Trying now....
I GOT AN ACTIVATION CODE!!! THAT IS THE NUMBER TO CALL. MANY THANKS!
I gave my IMEI, postcode and phone model (HD2).
They have no interest on the phone that you are using!
savo83 said:
I GOT AN ACTIVATION CODE!!! THAT IS THE NUMBER TO CALL. MANY THANKS!
I gave my IMEI, postcode and phone model (HD2).
They have no interest on the phone that you are using!
Click to expand...
Click to collapse
Maybe these support people don't even know, which phone supports WP7 and which not xDD
Next time I will say Nokia 3410 ^^
I said i had a nexus 1.
LOL
GodisaKappa said:
I said i had a nexus 1.
LOL
Click to expand...
Click to collapse
NO WAY!!!!!!!
They are not so stupid! Are they???
lol, I think I'm gonna buy one more HD2(this time, I'll go and get it personally, AFTER I ensure that everything works) and when I install WP7 on that, I can try saying I have an iPhone or some BlackBerry. That would be REALLY funny.
Just to inform all Czech guys, in Czech Republic they are also giving codes without problem. Called, gave email and number and received code in about two minutes without any additional questions. Marketplace works without problem, but its impossible to buy apps, because microsoft probably only accepts cards issued in supported countries. Free aps and trials are working fine and it seems that the amount of apps is the same as in US market.
GodisaKappa said:
I said i had a nexus 1.
LOL
Click to expand...
Click to collapse
WOT THA F*CK? xDDDDDDDDDDDDD
Hell yes, they maybe don't even know how WP7 looks like xD
I was given the phone number 08002848283 to call from Austria, it's a free number too ;-)
Very friendly people there!
Just spoke to a guy at MS Germany and told him at least 5 times that I was installing WP7 on an HD2. "Not a problem, sir, we have a lot of people using the HD2.". In Germany they have to ask if you mind the call being recorded or not, so I took the option to be recorded and made extra sure that I mentioned that I was in fact going to install it on an HD2. Keep my a** covered
I now have my activation code, which took about 3 mins to get. All he needed was my phone number, name and e-mail addy.
Thank you Microsoft!
[email protected] said:
Just spoke to a guy at MS Germany and told him at least 5 times that I was installing WP7 on an HD2. "Not a problem, sir, we have a lot of people using the HD2.". In Germany they have to ask if you mind the call being recorded or not, so I took the option to be recorded and made extra sure that I mentioned that I was in fact going to install it on an HD2. Keep my a** covered
I now have my activation code, which took about 3 mins to get. All he needed was my phone number, name and e-mail addy.
Thank you Microsoft!
Click to expand...
Click to collapse
Seems like their official stance differs from one another, but mostly I think MS couldn't give a damn about us activating WP7 on a HD2
xILukasIx said:
I was given the phone number 08002848283 to call from Austria, it's a free number too ;-)
Very friendly people there!
Click to expand...
Click to collapse
Oops. I noticed that I posted the wrong number, the one above will not work...
Correct number for Austria (maybe Germany and Switzerland too):
0080022848283
Do not press anything when asked so, just let the automated system run 3 times and you will get connected to an actual human person after that
EDIT: I just had the urge to call them again and get myself another code, so now I have one to give away ;-) If anyone cannot get a code himself (Don't be lazy, calling them takes about 3 minutes, just ask when it REALLY does not work), he can have mine!
Just ask me via PM.
Code already given to someone!
I'll call them another time, as often as I can ;-)
today i called to a woman at MS Germany whit accent.
i told her that i buyed a htc hd7 by ebay, and i need a activation code
because windows live ask for it. the ms woman said, you have a htc phone?
no problem! she ask me for my name, phone number, and email adress,
and than she gave me the code.
whether hd2 or HD7 is not relevant. except that one has a HTC!!!
a small tip, used for Germany not the number 01805-672255
but 089 3176-0 which is cheaper.
calling from another country to ms Germany
use the prefix (+49) 089 3176-0
sorry for my bad english
MY HD2 WINDOWS MOBILE 7 ACTIVATION EXPERIENCE
My HD2 windows mobile 7 activation experience is very simple .
I called (1800microso) . microsoft Representatives ask me some qustion ,
1. your last name
ans . my surname
2. what product activation you want
ans. windows mobile 7 activation key
3. Mobile brand name
ans. HTC HD7
4. My Mobile number
ans.0092----------
5. my e-mail id
ans. [email protected]
6. which location you live. she asked to me. usa or canada
ans. i told, i lived in usa ( i lived in pakistan)
she said to me, wait few minute.
and she give me activation key
this key has five row, each row have five alphabet
*****
*****
*****
*****
*****
this conversation only 8 minute continued
if you want any help , ask to me
if you think. i am helping you for activation, kindly hit the thanks link
thanks
My experience was very similar. I am from the UK, but spoke with an american representative named "Angel" (she sounded just like Dolly Parton). Angel also asked for my IMEI number. I answered all questions honestly, including saying the device was a hd2. This seemed to cause some confusion, I guess it wasn't on he drop down menu or something, but I explained "I have installed the HD7 software on a HD2, and she just said "ok" and gave me the code.
There's thread about this guys, please don't make any new ones involving how
you got your code.
i can see you don't command fluent english, and you will be surprised that the many who do, don't have the balls to speak up just like you did, and demand to xda that the activation process for wp7 made simpler...
I tried called the Microsoft hotline to request for an activation code and the person replied that he needed a couple of pictures of my phone front and back and a copy of the receipt of purchase. So i asked why did he need it and he told me that there have been a lot of callers requesting for the activation code for their devices when their devices aren't really the windows phone 7 devices,they somehow ported the operating system over to their phones lol
axw820 said:
My experience was very similar. I am from the UK, but spoke with an american representative named "Angel" (she sounded just like Dolly Parton). Angel also asked for my IMEI number. I answered all questions honestly, including saying the device was a hd2. This seemed to cause some confusion, I guess it wasn't on he drop down menu or something, but I explained "I have installed the HD7 software on a HD2, and she just said "ok" and gave me the code.
Click to expand...
Click to collapse
did you have to give a usa telephone number or did they accept your uk one??
I rang the UK number and was put through to a lady who sounded Indian (she asked for first name and then asked for my phone number in case we got disconnected)
She asked how I could help
I said I have installed the new windows Phone 7 OS but it continually asks for activation when I try things like marketplace ect
She apologised and asked for my EMEI and I think my mobile phone number
Then she said what make is the phone, I said HTC and she said HD7 okay (I did not say the model)
Then asked me to wait a minute while it generates the code
Then Gave me the code and asked me to repeat it back to her to make sure it was correct.
Then thanked me for the call
A very pleasant experience
Stop saying them is a HD2
phone 7 activation in denmark
Sent an email to microsoft.dk...yada yada i need to activate my HTC Trophy yada yada...
reply from ms:
mail us your mobile number and we mail you activation key...
Same day an email from ms arrived with a key...
Plain sailing here....
Do me a favor, DM me a key
I tried all possible ways to get the key but to no avail. Emailing, calling, and stalking. None worked.
I'd appreciate if anyone can send me an activation key. WP7 is almost useless without live services. Thanks a million for the taking the time.
Same here I tried calling but they keep asking for my receipt of purchase. I mailed, but didnt get an answer.
On the chat they asked again for receipt of purchase.
I dnt knw that to do could someone please pm me for an activation key. thanks in advance..
Okej,,somehow,,i got the key,,it woked fine,,,i connected my phone to my computer,,and since then i cant get on marketplace on my phone :S
it says,,market place not available in your country...
Now what?
anyone having problems with activation should definately talk to bryangopan helped me out instantly
It was a piece of cake for me. I called them and they asked my LAst Name, First Name, Country, Phone number and email address. I got the key in not more than 3 mins.
kelvin_swe said:
It was a piece of cake for me. I called them and they asked my LAst Name, First Name, Country, Phone number and email address. I got the key in not more than 3 mins.
Click to expand...
Click to collapse
And if you need any more info. tell them that u got the phone as a gift. It is Tmobile HTC HD7 and you are suprised that it is asking for a activation key.
And keep the conversation going on saying that thats something new and nice. And ask them to give you the key orelse you cannt use ur phone.
And one more thing. tell them that you are calling from other phone.
PM me if u need any help.
I got the activation codes today; simple. But when I tried to install an app I get this message. "Cant get this info right now. Check back in a little while."
Any suggestions?
check your wifi or gprs conuction , i think this is not work.
awesome, I just chatted with microsoft customer care, they only asked for my phone number and that's it. They throw me the code right away! Can't believe it can be that easy ><
m_yousufi said:
MY HD2 WINDOWS MOBILE 7 ACTIVATION EXPERIENCE
My HD2 windows mobile 7 activation experience is very simple .
I called (1800microso) . microsoft Representatives ask me some qustion ,
1. your last name
ans . my surname
2. what product activation you want
ans. windows mobile 7 activation key
3. Mobile brand name
ans. HTC HD7
4. My Mobile number
ans.0092----------
5. my e-mail id
ans. [email protected]
6. which location you live. she asked to me. usa or canada
ans. i told, i lived in usa ( i lived in pakistan)
she said to me, wait few minute.
and she give me activation key
this key has five row, each row have five alphabet
*****
*****
*****
*****
*****
this conversation only 8 minute continued
if you want any help , ask to me
if you think. i am helping you for activation, kindly hit the thanks link
thanks
Click to expand...
Click to collapse
I did it via online chat and they didn't even ask me what model I just said I needed an activation key for my Windows Phone...
fordgalaxy20 said:
I got the activation codes today; simple. But when I tried to install an app I get this message. "Cant get this info right now. Check back in a little while."
Any suggestions?
Click to expand...
Click to collapse
You're recieving that error because before entering the activation code you should've unlocked your phone using ChevronUnlocker.