Data connection in wp7? - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I flashed wp7 on my hd2 last night and everything looked fine, this morning though when i left the wifi connection at my house i lost my ability to browse the internet and things like that, is this a common issue or a bad flash?

same issue

Just download the HTC Connection setup app from marketplace... or put the APN in manualy (Settings/Cellular) should work perfectly then.

Related

HSDPA Internet sharing / modem issue

With internet sharing, my Kaiser used connect to the internet (T-Mobile mobile broadband) without problems fro the past year. Now since I got the HD, my internet connection is inconsistent. Sometimes it tries to load pages for ages, then timeouts, and sometimes it works like a charm. I don't think it's because of the signal, because network coverage seems fine (nearly always at 4 bars with HSDPA).
Has anybody been experiencing something similar ? Don't really think it's a problem related to USB because when my internet connection doesn't work when connected via USB, I sometimes switch to bluetooth, and that seems to work for a while, then it fails again.
I also tried it on a PC with XP, and had similar problems. Any ideas ?
Thanks
sbirsen said:
With internet sharing, my Kaiser used connect to the internet (T-Mobile mobile broadband) without problems fro the past year. Now since I got the HD, my internet connection is inconsistent. Sometimes it tries to load pages for ages, then timeouts, and sometimes it works like a charm. I don't think it's because of the signal, because network coverage seems fine (nearly always at 4 bars with HSDPA).
Has anybody been experiencing something similar ? Don't really think it's a problem related to USB because when my internet connection doesn't work when connected via USB, I sometimes switch to bluetooth, and that seems to work for a while, then it fails again.
I also tried it on a PC with XP, and had similar problems. Any ideas ?
Thanks
Click to expand...
Click to collapse
Hey there,
I'm experiencing the exact same problem with my Touch Diamond ...
My internet sharing via usb has been working fine for months now until this this week. Now, since monday, connection times out, loads half a page, etc. i.e. exact same symptoms as yours.
Internet sharing via bluetooth works fine.
Need help PLEASE!!!
Cheers
[email protected] G
It lasted for a few days and since last week it's working brilliantly as it should. Maybe it was just a network issue ? Did you manage to get your connection to work again ?
I also think it's network related ...
It was working fine again for one day, then it just started acting up again.
I now use the bluetooth connection instead of USB. Seems to be much more reliable and for some reason I'm getting better speeds than via USB.
I always thought USB wud be much quicker.
If only our ISP can get their damn act together.
Thanx for the feedback ..
Cheers
Has anyone found a solution to this problem? I'm having the same exact issue with my Raphael.
Hey... my Problem is the Internet, Data Connection to works fine very fast.... but the Internet Sharing with computer doesnt work anymore since Yesterday... but i dont know why... i flash new ROM and Radio Yesterday soo maybe thats why...
I flash Duttys V2.1 and the 1.12.25.16 radio....
Is it at all possible to use internet sharing and activesync or use the phone as a modem while using active sync?
O and O said:
Is it at all possible to use internet sharing and activesync or use the phone as a modem while using active sync?
Click to expand...
Click to collapse
So far i know active Sync Closing if you use it as Modem...
So no Sync and modem at all? That sucks, worked great for ym old Nokia.
I have noticed the following problem:
When I use my HD as a modem it functions properly for about the first 15 minutes, then HSDPA icon disappear and remain fixed only 3G icon and the connection becomes very slow.
Similarly this happens even if I use my HD with built in opera browser; besides in this manner I notice that the memory usage increases: even if I stop the internet connection and I delete cache the memory usage remain high and it is necessary to perform a soft reset to fix it.
I've tried with another sim card and GSM operator; with HSDPA and HSUPA enabled and supported by the operator, but I've experienced the same problems.
If I use my old USB or express card wireless modems I have no problems and the connection is always very fast
A ROM upgrade by HTC to solve once and for all this problem will be appreciated !!!

Sudden issues with internet connectivity.

So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Maybe it's a network issue. Do you have a sim card for another network you could try?
trice1921 said:
Maybe it's a network issue. Do you have a sim card for another network you could try?
Click to expand...
Click to collapse
Yeah, I tried. Same thing.
Any more ideas?
It's really wired, I rolled back to old HTC stock rom (still the same issue), installed stock 1.56 again ... and it's working. I have no idea what was the issue, especially considering how many times I've flashed it before and it was always there.
Oh well, I'm happy
Scratch that, forgot that the HD uses my PCs connection when plugged in.
So, it still doesn't work. Think I'll write to HTC, or is there anything else I could try doing?
Have you tried calling someone when you have the problems? After a couple of weeks-months a lot of people seem to have connectivity problems. I've sent mine back and hope to have it back soon!
I have this problem all the time for a week now. Everything but 3G internet works fine.
I did install SPB Wireless monitor yesterday, to check how is the data transfer.
Running the browser, hitting refresh each time, downloaded about 2KB of data (on average). (Same on both, 3 and T-Mobile)
Then, I've left youtube app and browser on - after about 40 minutes, it managed to download most of the youtube app start page and most of one of the pages I've opened with the browser. Data rate was highly random, often not downloading anything for a couple of minutes. In total, it was about 1.1 MB.
Then, after those 40 minutes - it didn't download anything any more for another hour or so. After that (the connection was still active), I've refreshed the browser and tried to load a different tab in youtube app, but for another hour or so no data was transferred.
did you install a new radio? and ifso did you also install the corosponding rilphone.dll?? maybe you can use hd tweak and set the data connection you use to always on. this works fine for me
Yeah, I tried a few radios (with dlls). Didn't help.
Data connection stays on, for hours. (without tweaking, which I find kind of strange).
As I said before, it's not an issue with disconnecting. Connection stays on, yet data is not being downloaded properly.
which data plan are you using?
Also can you navigate here and see if this is like your problem (post 22 and down):
http://forum.xda-developers.com/showthread.php?t=479403&page=3
Thanks
It's web'n'walk. (uk)
However, it's certainly not an issue with t-mobile, as it works exactly the same on '3' as well.
I'm running out of ideas here really. Seems like no one so far (including HTC tech support) had the same issue.
I think the only possibility is, that it is hardware related somehow.
Hi Volw, did you find a fix for this? This is happening to my bosses phone.
Hi... is it my impression or is you Touch HD's behaviour similar to this ?
Sorry for the link, but didn't want to repost...
I think you're not alone!
Have you tried a hard reset? In my case it solved until I disconnected from my home network again!
I hope I can help (so little) in detect the specific circumstances in which the error occurs....
My solution, since I had mine for less than 30 days was going to the shop where I bought mine, swaped for a brand new one and I kept for the firmware that came from factory... didn't flash for the current official rom (cooked roms are out of the question for now - with all do respect) and I'm very very reluctant in flashing my new TouchHD. I even flashed the first unit twice but I kept having the same problem.
Now I'm affraid of flashing this one and going back to the shop with a second phone in the same condition...
Still with the installed firmware from factory (previous from the current oficial) I still get a few minutes for it to "see" the active HSDPA connection after disconnecting Wifi!
Sorry if i deviated a bit from subject... just trying to help.
Regards,
MD
I have exactly the same issue. I've had my HD for about 6 weeks and the Wifi has always worked fine with my home network. But then suddenly one day last week it stopped working.
It's still connected, but no data is being transferred. I can't update the weather or browse the web.
I've tried playing with all the settings and connected to my neigbours unsecured wifi network, but still nothing works.
This is particularly annoying because data is not part of my contract, so wifi was my only way downloading files, updating things etc.
Anyone had any luck solving the issue yet?
Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Hi guys, I had exact the same problem.
I'm on O2 Germany network and figured out, that when disabling HSDPA and only using 3G I never had that problem anymore.
I mean although I had full HSDPA connection, Opera was sometimes able to load the Websites, but most of the time the loading failed (mostly the first page load was ok, but all other calls ended in a blank screen, or the "Could not locate remote server"...). This is pretty strange and I would love to use the HSDPA connection again, but for now disabling HSDPA is the only solution for me
greetz giniman
EDIT: I had this behaviour with the stock ROM and also with Dutty's V3.3 which I'm running right now. What I was thinking is, that maybe the auto switching between GPRS/3G/HSDPA is damaging the connection???
HTC HD / Blackstone connection issue
I have the same problem in SG - Opera does not load web page some times, even when the 3G/HSDPA icon is flashing on the top bar, and that the Data Connection in CommMgr is showing green.
I have to click on the Data Connection in CommMgr again (which will not go off), and the connection back up again.
These happen to other internect connectivity as well. Usually happen in the first connection (of each app) to the internet after I restart the phone.

GPRS Connection dead after ROM update

Hi guys.
I just tried flashing Duttys Leo Multi-Lang V1.1 ROM.
Actually I decided to sync my contacts before flashing but the GPRS connection wouldn't work then. I didn't think too much into it since I had just used it a couple of hours before without problem, and though it was some soft reset issue or something.
However, I tried flashing to the rom and the procedure went without any trouble. But I can't get my GPRS connection to work anymore. I tried flashing back to stock 1.48 which didn't work either, and after that I flashed back to the original stock 1.43 roms.
No matter what I do I can't get internet and my GPRS to work anymore.
I tried putting my simcard in my old SE P1i and I could connect to the GPRS and surf the net without any issues.
This leaves me to think no other than that something has happened to my beloved HD2.
I now have 1.43 ROM and I uninstalled the HSPL, so I don't think there should be any issues sending it in for repair, but I wanted to check with you guys before. I rather not send it in
Any ideas?
I've had exactly the same problem and just reported it to HTC. My battery almost ran flat yesterday but I didn't pay attention and just assumed that I'd left something running. I soft reset the phone and put it back on the charger for a few hours, took it off and then left it overnight. When I went to use the phone again today the battery was completely dead. I charged it up again and then left it to see how quickly the battery was discharging. I noticed that the phone thought I was in the Punjab but didn't realise that I didn't have an internet connection because the taskbar said I was connected via HSDPA. I ended up doing a hard reset as I assumed the battery problem must be software related.
After the hard reset I noticed that I didn't have an internet connection but assumed that it was an aberration and connected via WiFi to set the phone up again. To cut a long story short, I eventually realised that I could only connect to the internet via WiFi despite the fact that the taskbar still said I had an HSDPA connection. I tried a couple of hard resets and even reflashed the ROM to 1.48 but whatever I do I can't connect to the internet through my phone provider. I can make calls and I can connect via Wifi but I can't connect via HSDPA.
I don't know why this happened really, but after trying this and that it worked out for me.
What I did was, I turned off the 3G and tried to surf through G only.
That worked, then I tried to turn on 3G and surf and it also worked again.
I then tried to do a soft reset and tried to surf and again, it didn't work.
So I turned of 3G and tried to surf on G which worked, and when turning back to 3G I could again surf.
Ofc it would be lame to be forced to turn off 3G and surf 1 time before one can surf on the 3G every time one does a soft reset, but for some wierd reason it works now without the need of turning 3G off.
I hope this can help you a bit and hope you get ur mobile working well soon again!
Thanks umiss. Out of interest, how do you force the phone to only connect via GPRS?
My problem is getting weirder and weirder. It turns out that I can connect to the internet via HSDPA when I'm at work but not when I'm at home or around my home. This is despite the fact that my phone still says that I have a strong HSDPA connection at home.
I also tried popping my SIM card into my old N95 and I have no problems connecting to the internet with that The only thing that's giving me a bit of hope is that my partner's SIM card (she's on the same network as me) struggled to connect to the internet in my phone too so I'm hoping that it's related to a network problem in my area.
I only have G/3G connection so GPRS is the only choice for me to connect to the internet. (Or maybe I mixed 3G and GPRS being the same?)
Anyhow, I connect through my 3G connection.
It's weird why this problem happened, and how it by itself solved (maybe me switching to G instead of 3G helped but I don't really know).
However, regarding your problem.
You say that you don't have any problem connecting to internet (through HSDPA I presume) with your N95? But if you connect with your HD2 it doesn't work.
Furthermore, with your friends SIM it also doesn't work with your HD2.
This obviously sounds like theres an error with the phone rather than the network?
Specially since it worked with your N95. Could you maybe try your friends sim in your N95 to see if it works?
But then again, how weird isn't it that your phone works well at work :S
Did you try forcing your phone to go into GSM to check if internet works?
Please try this and keep me updated, I would really like to know if this somehow helps solving this "problem" :S

Strange Marketplace problem

Non branded hd2 on stock wwe 1.66 rom on t-mobiles network. For some strange reason I can connect to Marketplace via t-mobile but not through my home wifi, on wifi it says unable to connect to server, pls check your connection (the that it has encountered a serious problem), but my connection is fine as I can surf via wifi no problem. I uninstalled marketplace, soft reset, reinstalled, still ith problem persists, anyone else have this?
BUMP
some mobile programs require a cellular data connection to work properly. I'm guessing marketplace is one of them.
On second thought, looks like I can access Microsoft Marketplace on wifi. Are you sure that your wifi is working and doesn't require going through an approval process? (Some wifi's have a home page that you have to agree to terms on before you can access)
I had the same problem with Active sync with a cable I could surf the internet but couldn’t access market place downloads (Marketplace could not cannot connect to a server) so I disconnected and just connected to the modem Wi-Fi and no problem with Market Place all downloaded.
Strange
Had this issue myself with T-Mobile,
After months of searching it would appear that the problem was that Marketplace requries and authentication code and at some point when using the phone this was switched off.
From what I read the person didnt know how to change it within the phone but could view that it was turned off, they put on a new ROM and Marketplace flew into action.
I followed this and also slapped on a new ROM..... has worked for me and am using Marketplace to the best of its abilities.
Basic answer....flash a new ROM!

Loss of 3g connectivity when I try and use the browser

So, I took the plunge and using unrevoked3 I rooted my HTC Wildfire. After doing so, I was looking for ROM's to toy around with and see how they worked. I found the WildPuzzleROM and flashed it using Clockmod recovery. Everything seemed to be going fine until I left the apartment and loss my wifi connectivity and tried to use my data connection to get on the internet. If I reboot the phone or turn off connections using airplane mode I am able to use apps like Gmail and Facebook fine, but when I try and use the internet icon a check mark goes under the 3G symbol and it says I have no connectivity. I tried re-flashing with the ROM again but it still doesn't seem to work. And unfortunately for me, I didn't back up my original factory ROM (if that is what you would call it) so I'm not even sure how to try and get it back to before I did this. Any help or suggestions would be appreciated. Thanks.
I got the exactly the same problem.
I solved it by from market download and install a different browser.
In my case i download Dolphin HD internet browser.
Works like a charm
I had the the same problem, after flash 0900_orginal_framework_stock_battery_icon_v5.zip browser with 3G working!!!!:
I use WildPuzzleROM v8.0.1
reminds me a bizzare CynogenMod bug GPS disabled 3G
the solution was to the mobile network APN and remove all but one APN
(usually you use only one APN anyhow)
The browser may also ask for location which can cause the effect you described.
Thread is in weong section. This has nothing with development.

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