[Q] no imap-connection to private mailserver - help! [WP7] - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

hey mates,
got a little problem with extended mailconfiguration. I filled in all the required informations for the account (its a communigate pro-mailserver), tried the dns-name and the IP for the in- and outboxserver, no change.
tried with and without SSL, also no change.
I always get the error-code: 80004005
the connection via IMAP works on android and every iPhone, also on android-builds on that same HD2.
my googlemail and facebook-connect are working, I can also access the internet, so there's no connection-issue.
did I miss anything or why I couldnt connect to IMAP-mail?

push!
this is important. any ideas on that?

Related

WAP and Yahoo!

On a PC, you can go to http://wap.oa.yahoo.com, and login to your yahoo account to read your emails, etc.
If I do the same from my XDA2, it says "Unable to connect: Ensure that your modems are present and inserted correctly, and no network card present".
If I try this with any other web site (e.g. http://www.bbc.co.uk) it connects and works fine.
Does anyone else get this, and does anyone know a way around it?
Thanks!
On my XDA, http://wap.oa.yahoo.com works fine.
But WAP stinks on a capable device like the XDA or XDAII. Why not use http://www.yahoo.com instead, or set up your Inbox to download your Yahoo headers and/or messages?
can i realy do that?? setup INBOX for yahoooo???
please show me how! i couldnt even set the outlook express on PC to do that!
thanks a million.
pdhenry said:
Why not use http://www.yahoo.com instead, or set up your Inbox to download your Yahoo headers and/or messages?
Click to expand...
Click to collapse
You can only do this if you pay extra for POP3 access to Yahoo emails - which I don't want to do as this isn't my primary email account.
Also, going through http://www.yahoo.com means you get all the ads, graphics, etc. Even over a GPRS line, this makes it quite painfull.
d-o-h! said:
On a PC, you can go to http://wap.oa.yahoo.com, and login to your yahoo account to read your emails, etc.
If I do the same from my XDA2, it says "Unable to connect: Ensure that your modems are present and inserted correctly, and no network card present".
If I try this with any other web site (e.g. http://www.bbc.co.uk) it connects and works fine.
Does anyone else get this, and does anyone know a way around it?
Thanks!
Click to expand...
Click to collapse
I just got a new XDA II and I could access Yahoo without problems. After an involutary hard reset all the O2 stuff got installed (seems it was not installed the first time I used the device), and now I'm having the same problem as you're describing. Has O2 added something "clever" so that if it sees "wap" in the path, it thinks it should use a wap connection? In any case I can't find these settings and delete it. I want it to work as it did before the hard reset! Help!
Try wsp://wap.oa.yahoo.com insted of http://wap.oa.yahoo.com
HTTP = PC
WSP = WAP
8)
cheers
WSP doesn't work either. Probably because that signals even more to the computer that you're trying to establish a WAP connection, which I don't want to do and which isn't set up either. The funny thing is that it worked before the hard reset, and I never had any problems on my old XDA I.
I managed to remove all the O2 stuff from the extended ROM, and after a hard reset, I can now access http://mobile.yahoo.com/mail again! Once you access http://mobile.yahoo.com/mail, the path changes to http://wap.oa... and from this point on it complained. Until I removed the O2 stuff. So now I'm happy it works, but I'd still like to know what settings O2 infiltrated to stop it from working. Does anyone have a clue?
astryger said:
So now I'm happy it works, but I'd still like to know what settings O2 infiltrated to stop it from working. Does anyone have a clue?
Click to expand...
Click to collapse
I think it have something to do with Connection settings and or Registery settings for Browser ID string (User ID String)
example:
Of youre browser ID is "Mozilla/4.0(compatible; MSIE 4.01; Windows CE; PPC; 240x320)" Than you w'll get a diffrent page if you have something else.
After I changed my Browser ID (to see more free stuff from orange GRPS/Orange World) I cant get the colored page of Yahoo Too.
Can you post here youre Browser ID please?
To see youre browser ID string, Visit http://www.showip.com on youre PPC, and let me know please.
Cheers
I just bought an XDA2i and am having the same problem with the mobile Yahoo site. Since nobody has managed to unlock the extended ROM in XDA2i yet , I cannot remove the O2 stuff that is causing the problem (forcing a different connection for web adresses starting with "wap"). On my XDA2 i could unlock the extended ROM and remove the O2 bits, and this solved the problem. With XDA2i I'm stuck...

POP3 Problem : E-Mail cannot Sync

Can anyone or has anyone successfully set up and sync'd to a pop3 acct with their HD yet???
I use the same settings as on my desktop computer and get a message in outlook
"Outlook cannot be downloaded to your mobile device. Make sure you are connected and that your email settings are correct. Then, try to download messages again".
This cannot be, I am connected VIA wifi, I can browse the Internet ( using Opera ) and made sure the password was correct ( pullin' out the Stylus )
Any SOlutions ???
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Thats not IT
chr5s11 said:
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Click to expand...
Click to collapse
Yes, I am very much educated in the process of retrieving an email. but even if My Inbox was empty, I would get an empty INBOX, not an error message.
This is just a guess but how are your network choices set for Outlook, ie Work ISP etc?
Are you on contract or PAYG? I've never been able to use my phone's IMAP or POP3 client, regardless of model, due to the way that PAYG WAP works...
unless 'syncing' with pop three is different from what I think, I have accessed my pop3 account without hassle on my xda2i. (not bought the HD just yet )
I've used it with IOL and GMAIL wthout too much hassle on PAYG vodafone UK gprs.
This is my config :
I am on T-Mobile WNW - Free Internet HSDPA, ( I have unlocked the content restrictions to view all websites )
I have the following pop3 Settings:
Email : [email protected]
Your Name : Name Here
Account Display Name ( Greyed out ) : Name Here
Incoming Mail Server : [email protected]
typeop3
User Name : [email protected]
pwd : ********
Save Password : Checked
Outgoing SMTP ( Requires Auth & Use same usr name and PWD )
Advanced:
--------------
Network Connnection : T-Mobile Internet
AutoMatic Receive : 2hrs
Message Type : HTML
This is the total config, It is exactly the same as my outlook on windows XP machine, which can sync. I am however unable to on my phone.
I am asking if anyone who has a HTC Touch HD has successfully setup a pop3 yet ????
Hi,
I has a similar problem and I am on T-Mobile,
I unchecked the proxy option in Setting / Connections / Proxy Settings and it seems to work now
Tom
In network connections you have T-mobile as the internet access network?
He stated that he is using WiFi, the internet connection setting should not be relevant. The proxy setting mentioned by tombradshaw above may be problem.
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
faw+ said:
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
Click to expand...
Click to collapse
The solution is already posted as well on other threads.
Turn off the proxy server option and it'll work.
No that didn't make it for me
The asnwer is very simple
your setting:
Email : [email protected]
should be:
Email : example (without the rest the account knows this from the POP and SMTP )
This should make your email to work!
Has anyone come up with a solution for this yet? I am trying to connect to a pop3 e-mail account belonging to a privately owned domain and have everything set up in the same way to the original poster, except I am connecting via my provider's (Orange UK) data tariff.
My Internet connection does not have a proxy specified, I can connect to a hotmail account without issue, and I know all of the details are correct as I have just set them up fresh on a different computer.
Any suggestions not already mentioned will be appreciated as I have read through the entire thread and none of the suggestions so far have led to me being able to connect.
The message I receive is:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse
Is there really no one out there who knows how to solve this? I really don't want to be stuck using hotmail when I am travelling half way around the world
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
lumi74 said:
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
Click to expand...
Click to collapse
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
6Fg8 said:
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
Click to expand...
Click to collapse
Yep. For me too. Since a few days my gmx won't work...
As for the GMX account not working, i tried it again today without changing anything in settings. Just hit send/receive - worked like a charm!

Problems with a mail acount on Diamond. POP3 receive working, SMTP send not working

Hy everybody, I have from two weeks already a HTC diamond, a beutiful phone with everything you need apart the up time.
I am not a noob in internet technologies, I am working with and on the net for more then 10 years already.
I configured on my phone a hotmail account, the easiest one, a yahoo account, a gmail account and another yahoo account and all work fine but my job mail account, the one I configured on a SE K850 with no difficulty is not working on this beautiful diamond.
Is a simple POP3/SMTP account on a private mail server and I have no problem configure it on any outlook, or outlook express on any computer. My colleagues has blackberry and i phones and works fine, i was the only stupid enough to buy a WM phone. Incoming is POP3 on 110 outgoing requires authentication SMTP on 25.
I tried to configure outlook I have on diamond is not working at all, i tried to configure it as a normal account receive is working, send is not working.
I tried to go in connections-advanced server settings-and to change connection (i have Internet, Work, Vodafone Live, Vodafone MMS and Vodafone Ro), is not working, i have an active internet connection, wap, i tried with WiFi active, without, the same result, receive ok, send it says "The message(s) could not be sent. check that you have network coverage and that your network coverage is correct. Then try sending again."
As the receive is working and the log in information for send is identical with the log in information for receive I think that the account information is correct.
So, where is the problem, can anybody help me? I would like to configure the outlook and (if possible) synchronize it with the one on my computer, it would be the best, but I don't know why I can't, and if outlook is not possible maybe I can get it to work as a regular mail account.
Please don't tell me to do something I did already.
Thanks,
Ionut
maybe a TCP view or TPC log would help me to find the problem.
TCP view or TPC log would help me to find the problem. Do you know any? I found a thread on it but still no answer. WX util is not working, i need something like TCP View.
http://forum.xda-developers.com/showthread.php?t=328957
I really don't like WM because is so opaque, is doing things but does them as he wants and not as you want. For example, why the hell when I am connected on a wifi connection is using my mobile internet connection to send and receive mails????
check the thread i posted in the Touch Pro forum. This was a common problem WM6.1 resulting from a new WM feature. Sometimes sending would work and sometimes not..
Anyway, microsoft recently published a patch for this..You can find the link in the thread below. It is meant for all WM6.1 devices
http://forum.xda-developers.com/showthread.php?t=444856
This did work for me by the way
Hi - I have a similar issue, but with gmail. Incoming works perfectly via imap, however outgoing emails do not work at all. I tried the patch mentioned above, changing outgoing smtp.gmail.com to smtp.gmail.com:465 or 587 and it still doesn't work. Also tried to create the account again to no avail.
I used the standard settings on gmail site https://mail.google.com/support/bin/answer.py?answer=78886 - dunno what I am missing here!! Any help would be nice
Hi people why don't yo read before posting, this is not the right thead...!!! please.

Nexus & Exchange email

Morning - looks like I am one of the few in the Uk to have got my Nexus - arrived yesterday morning complete with engraving on the back.
As an aside the DHL tracking on the web still shows as only "shipment details received"!
The reason for my post is getting email from my Exchange server - it all works fine with my iPhone and Hero, but when ever I try to connect with the Nexus I keep getting "Setup could not finish - Unable to open connection to the server"
I have tried Touchdown and it is also upable to get the activesync profile from my server! gets a Error 500:
Is there something simple I am missing? I am able to browse the wen and get my gmail on the device but no exchange!
Any help would be great
Thanks
John
I have been able to use both the Android mail connection & Touchdown to connect to my hosted Exchange server (2007) using SSL, I guess as you have connected from other devices you must know the settings of the server.
Are you connecting via Wifi or 3G ?
Shouldn't make a difference, but which carrier are you on & did you get the 3G correct ?
Can you connect to the server on OWA via the browser ?
Good luck
Working fine for me, have you tried playing around with the settings? E.g. mine doesn't work unless I've checked the SLL box (but not the accept SLL certificates box), and make sure you precede the username with domain\
tried on both 3g and wifi - both no joy
just been looking for roadsync on the market and I don't appear to have any paid apps either...
been using an O2 sim just putting my orange sim to see if it makes a difference but doubt it will as wifi doesn't work...
stumpted!
I originally had a problem connecting with the native activesync with a similar error, however touchdown worked fine. I would try touchdown quick config and see if it can figure it out. You also might need to look at the certificate options under touchdown. Forcing that might help.
I have tried again with Touchdown - and managed to capture these results from the log:
I have reset my hero and reconnected to my exchange server and it connects fine...
I have called HTC to arrange a hardware replacement but the guy on the phone didn't seem to know what he was doing.
Checking Certificate...
Checking ActiveSync with SSL...
ActiveSync location returned HTTP code 500 : ( The request was rejected by the HTTP filter. Contact the server administrator. )
ActiveSync Version :ActiveSync ERROR :500
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:400
Error provisioning ActiveSync: Policy status is 0
Trying activesync protocol 2.5...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Allow Simple password
Refreshing AS folders
Error refreshing folders
Socket is not connected:Exception performing request
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 with SSL...
attr value delimiter missing! (position:START_TAG <HTML dir='null'>@2:11 in [email protected]) for operation: Subscribe-> Error renewing a subscription
Socket is not connected for operation: Subscribe-> Error renewing a subscription
Checking 2003 with SSL...
Checking 2003 without SSL...
Socket is not connected:Exception performing request
Would welcome any help from someone wiser than me
Cheers
John
How did you capture the log from Touchdown?
I'm using Touchdown here as well and have no issues to speak of. From what it looks like it might be something server-side?
Quick connect in touchdown captures the log as it tries to connect.
I agree it all points towards a server issue, but what is different between the nexus and the hero? I have reset my hero and reconnected with the standard android active sync connnector and it works fine. I use a neuxs with the exact same settings on either touchdown or the android connector and it fails!
It is driving me mad - I have synced my outlook contacts with my gmail account so I at least have numbers etc. but without email this phone is going to end up on ebay real fast
John
Not sure, but have you set the simple password in Touchdown? It looks like that is a required policy and if touchdown doesn't report back that it is set you won't be able to configure.
because the hero doesn't support the simple pin I got my exchange admin to remove this requirement for me
An even bigger thing for me was the lack of Exchange Calendar Sync on the N1. Seems a terrible omission when the Droid/Milestone supports it without trouble.

Outlook omnia pls help

hi all,
i ve configured my omnia for pop3, everything fine. Problem is i dont see the emails from internal sent via excahnge, so i decided to activate exchange webmail.
webmail is working fine from opera from the i8000, but i dont get it working with the normal outlook feature. It always says synchronizing error / fault.
SSL is not activated, i am pretty sure i ve entered all information correctly.
i tried several times, but always with same result.
what do i forget or is there anything special to do?
the only thing i really noticed: my webmail is
---https://webmail.xxxxx.com/exchange----
(the --- is only so its not recognized as link)
the problem: if i type this where the server adress should be, it always changes to:
---webmail.xxxxx.com---
PLS HELP ME! ;-)
tyvm
Daniel

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