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hi, i'm a new owner and there are a few things that are bugging me and i'm not sure if it's normal or if it's problematic.
-the start menu pops up sometimes when i slide out the keyboard. is this normal?
-the device can only be charged when the usb is connected to my computer, but not when the usb is connected to an ac adapter.
-keys are mixed up (i supposed because of the Japanese keyboard layout, and i think i saw a fix for this)
when sliding out the keyboard, it takes about 6-8 seconds to adjust from portrait to landscape(with the start menu popping up when going to landscape).
-is it normal for the touchscreen to be completely unresponsive when the keyboard is slid out?
-the touchscreen is completely unresponsive sometimes while the keyboard is hidden and i have to either press random buttons or slide the keyboard in and out to get response back.
sorry for my noobishness and thanks in advance.
ok i've managed to solve the keyboard layout problem and i guess the delay is typical,. but the following problems/issues still exist:
-the start menu pops up sometimes when i slide out the keyboard. is this normal?
-the device can only be charged when the usb is connected to my computer, but not when the usb is connected to an ac adapter.
-is it normal for the touchscreen to be completely unresponsive when the keyboard is slid out?
-the touchscreen is completely unresponsive sometimes while the keyboard is hidden and i have to either press random buttons or slide the keyboard in and out to get response back.
thanks in advance.
anyone? any kinda help would be great
ji1386 said:
ok i've managed to solve the keyboard layout problem and i guess the delay is typical,. but the following problems/issues still exist:
-the start menu pops up sometimes when i slide out the keyboard. is this normal?
-the device can only be charged when the usb is connected to my computer, but not when the usb is connected to an ac adapter.
-is it normal for the touchscreen to be completely unresponsive when the keyboard is slid out?
-the touchscreen is completely unresponsive sometimes while the keyboard is hidden and i have to either press random buttons or slide the keyboard in and out to get response back.
thanks in advance.
Click to expand...
Click to collapse
Hi ji1386
I'm afraid that does not sound good. I have seen at least two other cases where the keyboard being slid out causes the start menu to pop up. It was concluded that pressure is being put on the touch sensitive screen by the mechanism. This is a hardware issue and can also show as programmes suddenly closing for no ovvious reason and I think this may also be responsible for the touch screen not responding when keyboard open. In summary pressure on the touch sensitive screen somewhere when there should not be.
If the device is under warranty I'd go for an immediate replacement. Perhaps just before doing so I would try a HARD reset just to be sure.
Mike
mikechannon said:
Hi ji1386
I'm afraid that does not sound good. I have seen at least two other cases where the keyboard being slid out causes the start menu to pop up. It was concluded that pressure is being put on the touch sensitive screen by the mechanism. This is a hardware issue and can also show as programmes suddenly closing for no ovvious reason and I think this may also be responsible for the touch screen not responding when keyboard open. In summary pressure on the touch sensitive screen somewhere when there should not be.
If the device is under warranty I'd go for an immediate replacement. Perhaps just before doing so I would try a HARD reset just to be sure.
Mike
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Click to collapse
hi, thanks a lot for the response. it really helps. now for the other problems
-is it normal for the the touchscreen to stop responding to taps when the keyboard is slid out?
ji1386 said:
hi, thanks a lot for the response. it really helps. now for the other problems
-is it normal for the the touchscreen to stop responding to taps when the keyboard is slid out?
Click to expand...
Click to collapse
No it's not normal. The screen should respond as normal. For example when using word, even with the keyboard ou you should still be able to tap for the soft keyboard, tap on bold, centre, tap in text to inser a word etc etc.
If you can't I think it's because the keyboard mechanism is somehow putting pressure at some point on the screen i.e the same issue as the start menu popping up. If a hard reset does not cure this then it's a repair job or replacement under warranty I'd say.
Mike
mikechannon said:
No it's not normal. The screen should respond as normal. For example when using word, even with the keyboard ou you should still be able to tap for the soft keyboard, tap on bold, centre, tap in text to inser a word etc etc.
If you can't I think it's because the keyboard mechanism is somehow putting pressure at some point on the screen i.e the same issue as the start menu popping up. If a hard reset does not cure this then it's a repair job or replacement under warranty I'd say.
Mike
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Click to collapse
thanks mike for all your help.
More bad news...since yesterday, the touch-screen no longer responds at all...completely unresponsive to tap or touch. I've tried hard/soft reseting and still got nothing...
I have however managed to get it to charge through a wall outlet. but it's a bit buggy...
Unfortunately, I bought this phone used locally and the guy isn't responding to any of my phone calls/emails, but whatever karma will come back to haunt him...I was thinking about taking this to a small claims court, but i dunno how to go about doing so and if my case will hold up...
anyway, I've had to take it to a repair shop. They said they'd order in a screen and replace it for $150 cad and it should fix it, if not a diagnosis charge of 20 bucks...
this should bring the total cost of this phone to $725cad...great...
Hopefully it solves all my problems. I'm guessing the start menu problem and the touch responsiveness problems get solved after this.
ji1386 said:
thanks mike for all your help.
More bad news...since yesterday, the touch-screen no longer responds at all...completely unresponsive to tap or touch. I've tried hard/soft reseting and still got nothing...
I have however managed to get it to charge through a wall outlet. but it's a bit buggy...
Unfortunately, I bought this phone used locally and the guy isn't responding to any of my phone calls/emails, but whatever karma will come back to haunt him...I was thinking about taking this to a small claims court, but i dunno how to go about doing so and if my case will hold up...
anyway, I've had to take it to a repair shop. They said they'd order in a screen and replace it for $150 cad and it should fix it, if not a diagnosis charge of 20 bucks...
this should bring the total cost of this phone to $725cad...great...
Hopefully it solves all my problems. I'm guessing the start menu problem and the touch responsiveness problems get solved after this.
Click to expand...
Click to collapse
I certainly hope it works out ok. Changing the screen assumes (possibly correctly) that the screen is at fault. If the screen is fine just getting pressure put on it somewhere then it will be a bit of luck whether it solves problem or not. A key problem here is that the screen is sensitive to touch, even on the area under the bezel - which of course is absolutely daft. Combine this with the fact that there is not a lot of room for heat expansion and the slide out keyboard can cause minor distortions in the casing and you have potential for a certain percentage of devices to have problems. Thankfully now far less than early models but still being reported.
Good Luck
Mike
Took it to a repair shop this week. Opened it up and looks like a damaged flex ribbon cable (possibly from sliding out the keyboard or just a faulty cable) is the culprit behind the unresponsive touchscreen.
Apparently those are impossible to find (if not very hard). i live in Canada where parts for these phones are quite scarce, so I'm not too sure what i should do. The guy said he could try to find a replacement part, but it'd take almost a month.
Anyway, just thought I'd mention it to let anyone with unresponsive touch screens know. I guess just add this to the list of possible causes.
how did you fix keyboard layout problem
Ji1836,
Can you please let me know how you solved the keyboard layout problem.
I also have a softbank X01HT with a japanese keyboard layout. I have upgraded to WM6 BLACK 2.5. But some keys are mixed up like the dot and comma and others as well. I tried the fixes in the wiki but nothing worked.
Aprreciate your help.
I have an HTC hero and I am having problems with the bottom third of the screen. I cannot "click and hold" in order to drag a program icon, for instance. Instead it just registers the click, and not the hold! Very annoying.
I have MoDaCo custom rom 1.5 on it, but don't think this could be a software/firmware issue. I don't recall it being a problem before, so it appears it has developed a fault!
Nightmare. Anyone experienced anything similar and an easy way to fix it?
James
Hi,
I can't actually help you but i can tell you the first iphones would develop a similar problem with their touchscreen where sensitivity dropped off, especially near the edges. This turned out to be a coating wearing off.
This seems to be happening from time to time with capacitive screens.
If you are sure it's a hardware issue, i wouldn't hesitate to send it back.
Kr,
-Kevin
Have you tried re-starting the phone?
Yes, and it made no difference. But pulling the battery and restarting (I had to do this to get theserial number fot HTC support!) worked!!
Cheers
James
You could also download a "Draw" app to test all areas of the screen.
When I first had mine I had problems hitting the Backspace on the portrait keyboard, I tried a calibrate but I think its better now because my finger knows where to go.
I find my screen seems more responsive when the phone is in my hand, less so if lying on a table. Is this a quirk of a capacitve screen or more to do with the angle of attack?
B
basill said:
I find my screen seems more responsive when the phone is in my hand, less so if lying on a table. Is this a quirk of a capacitve screen or more to do with the angle of attack?
B
Click to expand...
Click to collapse
This. It doesn't seem even remotely responsive when I have it lying down flat on any surface, but as soon as I pick it up it works again.
basill said:
You could also download a "Draw" app to test all areas of the screen.
When I first had mine I had problems hitting the Backspace on the portrait keyboard, I tried a calibrate but I think its better now because my finger knows where to go.
I find my screen seems more responsive when the phone is in my hand, less so if lying on a table. Is this a quirk of a capacitve screen or more to do with the angle of attack?
B
Click to expand...
Click to collapse
The metal bezel actually acts as a grounding point between the capacitive areas that don't have any adjacent space to get a good contact...
seshmaru said:
This. It doesn't seem even remotely responsive when I have it lying down flat on any surface, but as soon as I pick it up it works again.
Click to expand...
Click to collapse
I have noticed the same as you guys
woobit said:
I have noticed the same as you guys
Click to expand...
Click to collapse
You read all the posts in the thread aside from the one with the explanation? (it's just above your post)
I am so sorry, twatamasi
I am so sorry, twatamasi
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Click to collapse
Ladies and gentlemen, it's Oscar Wilde!
woobit said:
I am so sorry, twatamasi
Click to expand...
Click to collapse
Some irony there.
Sometimes the touch screen is WAY off and only restart is fixing it. Noticed this 2 times already.....
I've noticed this too. I was using the browser, and my screen presses were registering as all sorts of random things (like pressing the middle of the screen would press the zoom button). Restarting the browser seemed to fix it.
Add it to the nexus one issue list.
Postal76 said:
I've noticed this too. I was using the browser, and my screen presses were registering as all sorts of random things (like pressing the middle of the screen would press the zoom button). Restarting the browser seemed to fix it.
Click to expand...
Click to collapse
that's from a lack of multitouch. your hand is probably just barely touching the lower corner of the glass. when you press again in the middle, it registers on the softkeys. it is one of the things I *HATE* about this phone. I always seem to be touching the screen on the very edge. you almost cant use it with just one hand.
I find that I do that with my HTC Magic sometimes as well, the 'webbing' between my thumb and index finger sometimes touches the corner of the screen and brings up the 'app menu' in my left hand, or the 'add widget' menu in my right hand (sense ui). Just another general thing about touch screens and their placement
the four touch buttons arent that accurate. didnt have this problem on the droid. i rarely miss it there but on the nexus is becoming 50/50 chance of it not registering.
Lol how are you guys holding the phone, i always use it one handed and havent expirienced this, i guess everyones different.
bradsh1 said:
that's from a lack of multitouch. your hand is probably just barely touching the lower corner of the glass. when you press again in the middle, it registers on the softkeys. it is one of the things I *HATE* about this phone. I always seem to be touching the screen on the very edge. you almost cant use it with just one hand.
Click to expand...
Click to collapse
This not necessarily a problem with this phone in particular. It is a phenonema that happens on all capacitive touch screens (that do not have multitouch). I work with them all the time (much larger scale) and the slightest touch on a border results in what appear to be calibration issues.
Multi touch takes into account for this, non multitouch does not.
This has happened to me also. Same exact thing, in the browser, the touch was way off, really way off. I was pressing the middle and the zoom button pressed. It was on the table so I know my other hand didn't touch it. It was also vibrating sometimes when I pressed the middle of it. Restarting seems to have fixed it for now.
happened to me in SMS and browser and the only fix was restart the phone.....so its not me accidentally touching the screen in another point.
ps. its so bad that i couldnt even use touch screen to power off the phone. i had to use track ball. (now i know why its there )
I've had this problem as well as other with touch screen. Sometimes I will hit an icon on the main screen and it will jump screens. When I'm in the menu's i hit one of the options and it goes to the one underneath it. I'm CLEARLY hitting the option I want and not the one below so it is infact a hardware problem in my case. I will be in the browser and hit a button and it will exit out of the browser, very annoying! Mine is unlocked but I wrote HTC so lets see what they say.
its a known prob with this phone, ppl are complaining all over Google forum, its very annoying, when it happens it doesn't just happen in the browser, also in text message n home screen ect...
jamesyb0i said:
I find that I do that with my HTC Magic sometimes as well, the 'webbing' between my thumb and index finger sometimes touches the corner of the screen and brings up the 'app menu' in my left hand, or the 'add widget' menu in my right hand (sense ui). Just another general thing about touch screens and their placement
Click to expand...
Click to collapse
Webbed fingers are gross.
I have now experienced this definitively once. It happened while using the dolphin browser. I wiped the screen off, set it on a table, poked with only one finger, and could not for the life of me get the software keyboard to click on the correct button. Just wouldn't happen. Had to restart the phone to fix it. But it's only happened once since I got the thing on launch day.
^ same thing for me. Does the OTA fix this, I have not received it yet. Wish I saw this before I created a thread, sorry.
s15274n said:
^ same thing for me. Does the OTA fix this, I have not received it yet. Wish I saw this before I created a thread, sorry.
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Click to collapse
i dunno, but touches (especially multitouch) seems ALOT more responsive and accurate than before i did the new update... i used dolphin prior and pinch zooming seemed jittery and like the phone didnt want me to do it... now everything seems smooth as butter!
obviously this is only short term though, but hopefully this fix will also address some of the calibration issues (that i also experienced) that the N1 has been known to have...
is there a way to calibrate the screen? sometimes feel the click is not accurate.
no, these screens should not need calibration anyway. If you're talking about the click being off a little on the home screen I have that as well, but it seems to be limited to the Live Wallpapers. If its off by alot you should send it back for replacement.
when i click the dot, sometime the search box pop up. the dot is above the search botton
dot? what dot?
melterx12 said:
dot? what dot?
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Click to collapse
I think he means the dots at the bottom of the screen to move from one screen to another on the Home launcher. The dot(s) is/are right above the search button on the bottom right of the screen.
oh, yeah that does not sound normal. try restarting and if the issue persists you mgiht want to consider sending it in.
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
bofslime said:
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
Click to expand...
Click to collapse
here u go
http://www.google.com/support/forum/p/android/thread?tid=04134c63c784258e&hl=en
bofslime said:
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
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Click to collapse
are you sure you aren't touching another part of the screen?
Sometimes the palm of my hand touches the bottom left of the screen and that will cause random touch events.
You need to touch slightly above the dot. Otherwise your finger is very close to the google search soft key.
dwang said:
are you sure you aren't touching another part of the screen?
Sometimes the palm of my hand touches the bottom left of the screen and that will cause random touch events.
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Click to collapse
I know for fact that sometimes I DO touch other parts of the screen like with my palm, etc by accident. however there have been cases where this wasn't happening and I still have miss touch events.
Example. I was holding my phone with my fingers in landscape with my left hand, and using only the pointer finger of my right hand to touch something in the middle top of the screen, at which point the phone pulse vibrated and the quick search screen popped up.
I posted to the google link outlining the different events that I have noticed. Multitouch would fix point averaging between somewhere you're accidentally touching and where you intended to touch. This however isn't the only thing going on, as I do believe there is some random strangeness occurring. I never had any such issues with my G1.
bofslime said:
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
Click to expand...
Click to collapse
it happens to me,too, i thought it is caused by my palm touched the edge of the screen when i clicked using finger, but it is not. when i restart the phone, it,s gone.
mattyboy247 said:
I think he means the dots at the bottom of the screen to move from one screen to another on the Home launcher. The dot(s) is/are right above the search button on the bottom right of the screen.
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Click to collapse
yes. that's the dot.
I read from another reviewer, he said the sensor of the soft key is located a little above the icon for the key. this may cause the problem.
cuitao said:
yes. that's the dot.
I read from another reviewer, he said the sensor of the soft key is located a little above the icon for the key. this may cause the problem.
Click to expand...
Click to collapse
This messes up pretty much everyone I hand my phone to look at/play with. Its fine if you're aware, but it does show a sign of less refinement in a device that would have been nearly 100% free of hardware design flaws.
I feel the same way, especially with the soft-buttons and the "p" key in portrait mode. Last night after walking a bit outside my key-presses were atleast an inch off.....I attributed that to my fingers being a little staticky.
Othertimes my fingers just never work on the screen for a few seconds, rubbing my fingers together fixes this problem.
Something to do with http://en.wikipedia.org/wiki/Capacitive_sensing I guess
I find that sometimes my fingers wrap around the phone and just touch the front edge of the screen while holding it, causing random key presses. I guess I'm still used to holding the wider and less sensitive Touch HD.
I have read a lot about the capacitive buttons on N1 being a little faulty.... it responds only when clicked on the upper half of the button... Just wondering if some developer here already found a fix for that...
If not, then is this a hardware limitation or some software glitch?
I think it's a hardware limitation. Once you get used to it it's just fine, but I agree it bothers me sometimes to have to touch it twice.
Some ROMs keep adding and removing the capacitive fix.
I dont see a problem.
You have to accept that they are different buttons.
-> On the screen I tab softly..
-> The cap.buttons, I hold my finger... (never tab it)
When you forget this, you tab on them like on your screen icons and you got to tab more times and start worrying about them...
I believe the capacitive button bug was fixed with google official OTA update.
I clearly had it before (had to hit on the upper part of the buttons) and now it's gone since the update
You can fix it? Mine is still like before.
waanz said:
I believe the capacitive button bug was fixed with google official OTA update.
I clearly had it before (had to hit on the upper part of the buttons) and now it's gone since the update
Click to expand...
Click to collapse
are you serious ???
Yea mine are fixed too on cyan's latest.
faraz1992 said:
I have read a lot about the capacitive buttons on N1 being a little faulty.... it responds only when clicked on the upper half of the button... Just wondering if some developer here already found a fix for that...
If not, then is this a hardware limitation or some software glitch?
Click to expand...
Click to collapse
They work fine if you just aim a tad high on the button. You adjust quickly.
What about the "area expansion fix"??
I have just upgraded to 2.2.. It still has problems with only the top half of the soft buttons being sensitive. I have also noticed that unless I'm holding the phone or touching the metal casing the buttons don't really work at all. It seems like a hardware issue. Although I do have thick skin from playing the guitar and rockclimbing. So I'm probably not as capacitive as the avarage user. Just wondering if anyone else has the same problems or even a fix?
Yeah I have to hit the upper part of the button as well. I would be interested in finding a fix for this too....
I'm running the stock OTA 2.2.1 rom right now if that helps any.
There is no fix, and the problem exists for all N1s ever produced. Hit the buttons on their top side.
I disagree, I hit mine bang on the graphic. Originally I did have to use the top but an update did fix it.
yeah there is no software fix for this its a hardware issue, i have to press mine on the top half, its never really bothered me though because most of the time i use my thumb and its so large it never misses the buttons hehe
i'd be curious to know though if the ones claiming that its fixed on their N1's how old their N1's are the newer ones may have a different touchscreen that had this issue fixed if its even possible to fix, if you look at the width of the screen border at the sides that is about equal to distance of the dead zone at the bottom of the glass so my guess is its by design and they may not have even been able to make that area of the glass touch sensitive due to how close to the edge of the glass it is
Rusty! said:
I disagree, I hit mine bang on the graphic. Originally I did have to use the top but an update did fix it.
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Click to collapse
try to press them at the lower half only pressing on the graphic works fine on my N1 most of the time, pressing right above the graphic always works. if i try with my index finger to press the lower part of any of the graphics it never works.
Anyone on cyanogen vouch for it being a software issue.
It's not software. I've had 2 N1's, and both do this.
I've disassembled one of the N1's about 10 times, and I've seen the under-side of those capacitive buttons. The part that detects the finger is really small. Probably 1cmx1cm box. And it's naturally placed a tad bit above the actual icon on the capacitive button. Just hit the button with your entire finger, not just the tip, and it will be fine.
Or keep crying about it. It's not ever going to be fixed. It's the way the phone was manufactured.
Frito11 said:
try to press them at the lower half only pressing on the graphic works fine on my N1 most of the time, pressing right above the graphic always works. if i try with my index finger to press the lower part of any of the graphics it never works.
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Click to collapse
Yeah lower portion is no-go, but dead center is bang on each time.
Rusty! said:
Yeah lower portion is no-go, but dead center is bang on each time.
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Click to collapse
Same here no problem at all on the graphic
Sent from my Nexus One using XDA App