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OK, I'm at work and as I'm the Android expert, I pretty much deal with Heros and Moments all day. 7 days a week. So I've compiled a short list of problems that I was wondering if you guys might be able to help me out with. I kinda feel bad constantly having to hard reset my customers Heros, even though everything is backed up to google. So, since you guys have delved into the OS and programming, perhaps you have some fixes aside from hard reset (And that won't void the warranty, preferably) for these problems.
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
That is pretty much it. The only problem I actually cannot fix is the Youtube, other than that a hard reset will take care of it but your average sprint customer has never done a backup and has forgotten the gmail they created when they activated the phone. Thanks in advance for help and if anyone needs any help on my side or info hit me up.
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
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+1 what he said
Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.
Gee, that was entirely unhelpful. I am actually trying to help people. I come in on all my off days because no one else here is as comfortable with Android as I am. I am also the top Aircard guy because while most of these guys can fix your Blackberry, they don't know jack about Windows or Mac. So I spend the daylight hours every day trying to help people. I figured since you guys have gotten further into the OS than I ahve you might be able to offer some assistance to your fellow Hero users. Instead, I get an extremely rude message essentially spitting in my face and telling me to piss off because of the company I work for. I honestly had much higher expectations. I've been reading these forums for months and have come to have a high degree of respect for all of you, which is why I decided to start posting. That's really dissapointing. And, for the record, Sprint doesn't write Operating Systems. They just tell the manufacturer what they want (Sprint Nav, Nascar, etc.) and what they wont allow (phone as modem, bluetooth file transfer) and then get the updates whenever they make one. You guys are eagerly awaiting a Sprint 2.1? So is Sprint. I promise you.
And by the way, I realize I'm apparently a horrible person for working to feed my family and all, but I'm an Industrial Electrician, Journeyman. Also A control specialist, fiber optic terminator, and IT tech. The economy crashed, I got laid off from the electrical union cause we had no work, sat on the books for 6 months, and when the union couldnt find me work I came here. Sprint was impressed with my technical abilities (and the fact that someone with my experience/education would be willing to do tech support) and gave me a job. Don't think I'm some evil corporate asshole whos trying to get over on you, cause I'm not. If you don't want to offer your assistance that I think I very respectfully asked for, ok. You aren't hurting me, my Hero works just fine. You're just hurting every other Hero user that calls in needing help.
Oh, and since I can't play with my phone at work (new policy, it bloody sucks, I used to sit here and flash roms and stuff all day from this site) I am just reading the forums and trying to help out. This thread is aptly named for it, so if anyone needs any tech help (as far as not getting sms, mms, calls not coming through, internet down, etc) hit me up in here I'm already giving out tech advice in the picture mail thread. Lol.
How about the texts out of order problem?
I've noticed on mine, it's only when I get texts from other sprint users and it's not every time. Like just now, I sent a text to a friend with sprint, my phone says I sent it at 5:40pm, she replied 2 minutes later, but the time stamp on her text says 5:39pm. I have yet to have this issue with people on other carriers, only people that also use sprint.
Yeah, thats a weird issue. Mine does the same thing. I havent found a fix yet. When using the normal messaging app this causes new txt messages to go to the top of the thread, which is a pain in the ass if you have several hundred txts. Using Handcent keeps that from happening, but the time still comes in wrong. I'm gonna check this out today and see if I can dig something up.
TaurusBullba said:
Both posts don't actually address his questions, rather your gripes with Sprint and or HTC. Please stay on topic and help if you can.
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Not true. His questions were answered in the first sentence of my original reply.
All these issues are a direct result of the process that was used to force Android to work with hardware and a system it was not designed for. They are all fixed in later versions of the operating system.
To the OP - I don't hold you responsible for anything Sprint does. But since you identified yourself as someone who does tech support for them, I simply told you the same thing I tell any Sprint employee. Fix your **** and soon. Pass that along please.
Too bad Sprint network and software engineers don't care about the issues enough to seek feedback like you have done. If they did, I would have told them the same thing.
sirstanley said:
1. Picture mail. Customer just gets a download button. When they touch it, either they get downloading........ or download unsuccessful. After suspending/restoring account, deprogramminga nd reprogramming the phone, and switching the phone off the account and back on, I can get about 50% of their picmail to go through, still have to hard reset. Any thoughts on causes of this? Or a fix?
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Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
sirstanley said:
2. Youtube. Using either the browser or the youtube application, the video will not play. Will occasionally play after 4 or 5 tries, but with no consistency. Doesn't seem to happen on every phone. Hard reset does not fix this. It's listed in our known issues, with no fix. I would appreciate any of your advice. I already give my customer the workaround to use a diff browser and d/l in mp4 format, i'd like to know if I can be more help.
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I've noticed that many movies don't play on the browser because Youtube tries to launch "Youtube Mobile" and it blocks a lot of videos that would otherwise play in the Youtube app.
It may be an issue with the data connection. Does your store have a WiFi hotspot? If so, try disabling the Sprint Data connection and enable (and associate) the WiFi... then see if it views ok. If so, you may need to reprovision the Vision account or reset the Vision credentials.
sirstanley said:
3. When attempting to sign into google or access Market, error "A reliable data connection could not be established. Your SIM card may not be provisioned for data. This may be a temporary problem." Etc. Once again, I do all troubleshooting on our side, customer can browse internet and use data based apps, just not contact googles servers. Any thoughts on this would be greatly appreciated.
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I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.
gbhil said:
Tell Sprint to get off their ass and roll out the 2.1 update. That fixes every issue you listed as well as others.
Be thankful that some very malicious exploits are still being kept hush hush. Your bosses promised fixes in November when they were shown how to crash any Sprint Android device to the point where a hard reset and a trip to the store is needed to fix it.
Fixes were promised "soon" back in November. It's almost March and I'm about to spill my guts and make things much worse.
I'll help anyone who is honest. Sprint and HTC have spent a ****load of resources on other projects instead of fixing a buggy POS system they took my 500 bucks for. That's not honest.
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Is there really such a serious exploit? Maybe its time Engadget and the other big guys in the tech press know about it and its specifics. Could be one hell of a bargaining chip to force an early release of 2.1
I suspect the customer has loaded a custom ROM and is not telling you... but before they came into the store, they restored from nand. There is a known issue with some custom ROMs that will put bad data in your Google account (held on Google's servers). Try creating a new gmail account, do a hard reset, configure the new gmail account as the phone's primary Google account, and see if the market runs. If so... explain to the customer that they have (i believe permanently) screwed up their Google account and they should create a new one. They can still use their old gmail account for mail as a secondary account but as far as Market and all the other Google apps on the phone, they should use the new one. Also advise them to check with the ROM manufacturer before they load custom ROMs.
For example, MoDaCo doesn't have this problem but some of the earlier (and possibly the current) Fresh ROMs caused this problem.[/QUOTE]
This doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.
HERNANDEZ4LIFE said:
Again, not trying to be a jerk, but this doesn't seem to be totally accurate since in my case I've been using Fresh roms since the first release and have never had any market related issues. To me this would imply there's a bit more going with that. Just thought that this should be noted.
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Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).
jmanley69 said:
Is the customer using the stock messaging app or Handcent? I notice that if I click the "download" button on the pop-up notification then I never get the picture mail. Close the pop-up notification and open the SMS app of your choice (stock, handcent or other) and the picture mail should be there.
I would think that a hard reset fixes it because it uninstalls the custom messaging app that the customer has installed that is hijacking the download.
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I have had this issue with two Heros with and without third party msg apps. Also the first thing I do in setting up my msg apps is to disable the popup notificacion (just bugs me) and I have had the same thing happen. In fact I've had my msg app (whether it be stock, CHOMP, or Handcent) open and waiting for test mms msgs I sent to myself and still experienced the same problem. Again, just thought it should be noted.
jmanley69 said:
Again??? this is your first post in this thread... and if you have to start out by saying that you're not trying to be a jerk, then you probably are. It's kinda like saying "all due respect" when you have no intention of showing respect.
If you search this forum you'll find the evidence to my statements. I've been using MoDaCo's ROM and have seen numerous people that switched from Fresh and can't get the the market to work. I'm not any way devaluing the Fresh ROM or their work. I'm simply saying that there was a setting in a file (I can't remember what file exactly - you'd have to search that answer out yourself) that messed up the market for a bunch of people. This may have been an isolated issue to one version of Fresh (hence when I said "some"). If you weren't affected then you're a lucky one, but that doesn't mean that other people aren't affected. Also, my thread was informational to show that this guy's customers may have loaded a custom ROM... The ROM could have been from Fresh or anybody else (or even customized by his customers themselves).
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Lol. Thought I edited the post. To early in the morning I guess. My point was simply that what you stated isnt necessarily true in all cases, specifically mine. And so to me this would be evidence the rom is not the issue and that there may be more to it. Thats all I was saying. Didnt mean to offend.
The only time i have heard that a Fresh ROM messed up the market was Fresh 2.1. Its just an AOSP rom and it was known for messing up the market but a fix was posted.
I just lost a lot of respect for you gbhil. What are you going to do next? Threaten the class president to try and get Obama to sign a bill?
LOL. Yeah, I'm really just gonna call up the CEO and the development department...everyone in tech support has their number....
Oh, and in response to the latest posts.....Aside from the youtube issue, a hard reset takes care of all the issue I listed. I thought I mentioned that. So that rules out the phone being permanently screwed up by bad roms. Plus, I assure you, the people that call in with these issues don't even know how to get into the phones settings, and it takes them about 10 minutes to type their google username and password. And the "cannot establish a reliable data connection" issue with google and android market isnt just the market. It happens when they try to sign into Google, sometimes when they just bought the phone and are doing it during the activation process. It also happens on the Samsung moment, so I think its safe to say it isn't a rom flashing issue. And the picmail happened on my hero before I even rooted it, and occurs on the stock app and handcent. When they call in with it happenning on stock messaging app, I have them download handcent as part of troubleshooting. As I said, after all troubleshooting is done, they maybe get half their MMS.
sirstanley said:
sometimes when they just bought the phone and are doing it during the activation process.
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Do you actually work for Sprint? or are you reselling their services?
Sprint recommends that you do not even TRY to use data until 4 hours after activating the phone. It takes some time for the account to properly provision through all their systems and if you attempt to use data before the account has provisioned completely then it screws up the vision profile to the point where you MUST call Sprint and have them fix it (i.e. nothing you can do to fix it).
I ask if you work for Sprint because if you do, you'd know that and wouldn't have people trying to connect to Google right away.
Now, I know that people are going to say that this is part of the setup process for the Hero (enter your account information), and that they did it out of the box with no problem, and the Sprint reps set the phone up for them in the store, and Best Buy will set the phone up for you and they don't have problems, and a whole bunch of "it didn't cause problems for me"... but that doesn't change the fact that Sprint says quite clearly "do not try to use the vision data until 4 hours after activating the account".
So... if you're having data problems, and you don't want to use my suggestion from before to reset the Vision Profile, then call Sprint and have them do their magic little fix.
Just bought an hd2 running both the 6.5 windows, and froyo android 2.2 build, need a bit of help in figuring out this 1 problem which is;
When go to the Android Markey it is still on the sellers account, and I tried to remove his account, but It says since it would need his account for some apps to run id have to set my phone back to factory settings, thus erasing everything. Is there any way around this, if not, could I back up all my contacts to my gmail account (if so, how so) and also from that point, would I have to re hack my phone?
Thanks alot in advance , really grate ful for any help.
Sounds like you bought your phone off a bit of an idiot! There's NO way that I'd let someone else own my phone without clearing everything that is mine off it.
Anyway, have a read of this...
http://androidcommunity.com/forums/f10/change-default-google-account-solved-10584/
johncmolyneux said:
Sounds like you bought your phone off a bit of an idiot! There's NO way that I'd let someone else own my phone without clearing everything that is mine off it.
Anyway, have a read of this...
[]
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thanks alot man, and yes lol I wouldnt be as mean to call him that, he was quite nice and professional, I believe he just forgot as he wasnted to sell the phone asap..
Also, how do I back up my contacts to my gmail account? and link my contacts to their facebooks?
**** still not working! do i need to clear more apps?
I think you've probably already backed up your contacts. The problem is, you've probably backed them up to his google account!
I think google should be your first port of call here. Not being funny, but you clearly haven't searched this, as I found that link I gave you by searching for 'android change google account'.
I also found this one...
http://www.sizzledcore.com/2009/12/27/how-to-remove-change-google-account-from-android/
Do a bit of searching - the answer is out there!
The ironic thing is it probably takes more time and effort to create a forum account, and then post a 'help me!' thread which you then have to monitor and reply to, then it does to simply type your problem description into google.
Especially now google instant has been launched, you don't even have to press return.
Actually I tried all those methods and will now try to reboot te phone in recovery mode o guess then if that fails I may have to factory reset an re hack
Sent from my HTC HD2 using XDA App
Lol
Good luck "rehacking"
Sent from my HTC HD2 using XDA App
So you have WM6.5 on NAND and Android running on the sdcard .... cant you just format the card and use another Android build or am I missing something obvious here ?
Yesterday I got the mandatory Sprint Voice to text update. This really upset me as the main reason I rooted my phone was to get rid of the bloat ware. So now I have Sprint nagware to deal with. So today I installed and set up the Google Voice Mail program and it works really nice. So I decided to delete/uninstall the Sprint Voice Mail Program. I used Titanium back up and I deleted the program. Everything still works well so I figured it was gone and that was that. Later I looked in my app drawer and was surprised to see that the icon for the sprint voice mail was still there. So I tried to drag it into the garbage and it wouldn't go. So I go into root explorer and to to system>app and go down the list looking for a sprint widget that I needed to get rid of and didn't find one. I also made sure that the sprint voice mail program wasn't in there either. So I shut off the phone and started it again figuring that the program was still in memory. Well after the reboot the program is still on my phone and now it's acting like it's a brand new account and asking me if I want to set it up. So this comes to my question how do I get rid of the Sprint Voice Mail. I can't find it in my system folder so what's going on? Anyone else experience this???
Help is always appreciated............
Lisa
You can try to mount your system and remove it via Terminal Emulator. Its a pretty simple process with only a few commands if you want to have a go that route.
Sent from my HERO200 using XDA App
So what .apk am I looking for now? I couldn't find it with root explorer so it's technically gone but this thing is insidious........
mslisaj said:
So what .apk am I looking for now? I couldn't find it with root explorer so it's technically gone but this thing is insidious........
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It's a system app, updatecore.apk or such
Not sure what updatecore.apk is but as you pointed out it's probably a big deal.
Driving home from work today I was thinking about all this and then it dawned on me that I didn't really delete the Sprint Voicemail app as I thought. Earlier I was using Titanium and I was about to delete the Sprint voice mail app when I realized that it was telling me it was going to delete "Data" only. So in reality I only deleted the Voicemail data and not the entire program. You are probably correct that this program is securely nestled within the core of the Android/HTC/Sprint package. Truly amazing as this may be one of those things that you cannot get rid of. Unless it resides in it's own .apk somewhere and I can target that one program I'm very hesitant at this point to go after it. The interesting thing about deleting the data is it seems to have reverted back to the older version. A box came up after I rebooted the phone asking me if I wanted to personalize my voice mail like I did the first time months ago. Plus being it's not technically "working" as it's not personalized the sprint genie can't target me for upgrade as it doesn't know I'm using it. What do you think of that idea?
So here is where I am. I have the Google voice mail working and it's a very cool little program. I have a "Google phone number" that is free and actually works but I don't have to do anything about it as my original phone number works the voice mail just fine. So in reality I may have beaten Sprint to at least a draw on this one................
So to recap, I would say, if you don't want the voice to text sprint app you could go into Applications and delete the "DATA" and then it doesn't know who you are. Just leave the sprint voice mail application in the "unsetup state" and the monster "Mandatory Update" can't find you. You have effectively turned off the sprint voice mail that way and then you can install a third party like Google voice mail or You mail or anything you want.
Give me you take on this idea. I think this is whats going on and this may be the only fix to opt out of the Sprint program.................
For future reference, all system (non-deletable) applications are located in /system/app. Use Root Explorer to go there and delete them. I think what he meant was to delete the Sprint Updater, which I think is Sprint_Updater.apk, also in that folder.
mslisaj said:
Not sure what updatecore.apk is but as you pointed out it's probably a big deal.
Driving home from work today I was thinking about all this and then it dawned on me that I didn't really delete the Sprint Voicemail app as I thought. Earlier I was using Titanium and I was about to delete the Sprint voice mail app when I realized that it was telling me it was going to delete "Data" only. So in reality I only deleted the Voicemail data and not the entire program. You are probably correct that this program is securely nestled within the core of the Android/HTC/Sprint package. Truly amazing as this may be one of those things that you cannot get rid of. Unless it resides in it's own .apk somewhere and I can target that one program I'm very hesitant at this point to go after it. The interesting thing about deleting the data is it seems to have reverted back to the older version. A box came up after I rebooted the phone asking me if I wanted to personalize my voice mail like I did the first time months ago. Plus being it's not technically "working" as it's not personalized the sprint genie can't target me for upgrade as it doesn't know I'm using it. What do you think of that idea?
So here is where I am. I have the Google voice mail working and it's a very cool little program. I have a "Google phone number" that is free and actually works but I don't have to do anything about it as my original phone number works the voice mail just fine. So in reality I may have beaten Sprint to at least a draw on this one................
So to recap, I would say, if you don't want the voice to text sprint app you could go into Applications and delete the "DATA" and then it doesn't know who you are. Just leave the sprint voice mail application in the "unsetup state" and the monster "Mandatory Update" can't find you. You have effectively turned off the sprint voice mail that way and then you can install a third party like Google voice mail or You mail or anything you want.
Give me you take on this idea. I think this is whats going on and this may be the only fix to opt out of the Sprint program.................
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Product F(RED) said:
For future reference, all system (non-deletable) applications are located in /system/app. Use Root Explorer to go there and delete them. I think what he meant was to delete the Sprint Updater, which I think is Sprint_Updater.apk, also in that folder.
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Yeah, that may be the actual name of the app, I don't remember Just delete the VVM app and problem solved!
theimpaler747 said:
Yeah, that may be the actual name of the app, I don't remember Just delete the VVM app and problem solved!
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I meant delete the Voicemail app AND the updater. I believe the app is called Sprint_VM.apk.
Product F(RED) said:
I meant delete the Voicemail app AND the updater. I believe the app is called Sprint_VM.apk.
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Ok.... I thought it was something VMCore.apk
I don't remember. I deleted it and put it back with the name "Sprint_VM.apk". Doesn't matter what it's named, but I think you're right about "VMCore.apk".
Okay Gentlemen, I have looked for all those files and the only one that is there is the Sprint_Updater.apk. Nothing there that has a VM or VVM or Sprint VVM or anything like that. I am running the .6 version of the Sprint stock 2.1. But I believe I have it disable for now. As I wrote previously by deleting the data file I have essentially not activated the program. If you do come up with the file to delete that would take the VVM with it I will certainly give it a try but there is nothing in the system>app folder that looks even close.
I so appreciate you taking you time to weigh in on this problem.
Thank you.........
Lisa
For the life of me I couldn't find what the apk was named -_- Was about to flash 2.1 to find out ha ha
Though I think Regaw's toolbox may allow you to remove it.
Sent from my HERO200 using XDA App
Nate14 said:
For the life of me I couldn't find what the apk was named -_- Was about to flash 2.1 to find out ha ha
Sent from my HERO200 using XDA App
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Just looked, it's:
Sprint_VVM.apk
mslisaj said:
Okay Gentlemen, I have looked for all those files and the only one that is there is the Sprint_Updater.apk. Nothing there that has a VM or VVM or Sprint VVM or anything like that. I am running the .6 version of the Sprint stock 2.1. But I believe I have it disable for now. As I wrote previously by deleting the data file I have essentially not activated the program. If you do come up with the file to delete that would take the VVM with it I will certainly give it a try but there is nothing in the system>app folder that looks even close.
I so appreciate you taking you time to weigh in on this problem.
Thank you.........
Lisa
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See above, delete that to get rid of SVVM for good
Well Gentlemen, again I just went though that directory vary carefully again and there is nothing that even comes close to a VVM or "voice mail" reference at all. It's simply not there.
Have you guys deleted this off your phones before? I guess you all are running some other Rom then the stock one so you haven't faced this mandatory update thing. But the files you are suggesting to remove are not in that directory. As I mentioned the Updater is there in two versions Sprint Updater and just plane Updater.
I don't believe this issue is worth you flashing the stock rom just to check it but that is a real offer and I appreciate that. I admire you guys that flash these phones just for the heck of it. When I have flashed the phone it makes my heart stop.
But thank you for all your responses. I certainly appreciate it........
Lisa
mslisaj said:
Well Gentlemen, again I just went though that directory vary carefully again and there is nothing that even comes close to a VVM or "voice mail" reference at all. It's simply not there.
Have you guys deleted this off your phones before? I guess you all are running some other Rom then the stock one so you haven't faced this mandatory update thing. But the files you are suggesting to remove are not in that directory. As I mentioned the Updater is there in two versions Sprint Updater and just plane Updater.
I don't believe this issue is worth you flashing the stock rom just to check it but that is a real offer and I appreciate that. I admire you guys that flash these phones just for the heck of it. When I have flashed the phone it makes my heart stop.
But thank you for all your responses. I certainly appreciate it........
Lisa
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I don't use stock, and yes I have been able to eliminate VVM.... did you reboot after deleting? Are you looking under system/app?
Yes to both of your questions.
I was thinking the same thing that maybe the program was still resident in the memory so I pulled the battery and everything. It's Sprints FU to the rooting community I guess...............
mslisaj said:
Yes to both of your questions.
I was thinking the same thing that maybe the program was still resident in the memory so I pulled the battery and everything. It's Sprints FU to the rooting community I guess...............
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Click to collapse
Still, it should be removable Is it hiding in data/app or data/app-private for some reason?
Okay, you guys aren't going to believe this. But I rebooted the phone and I checked the data/app and the data/app-private. Found nothing in there. Then I went back to the app drawer and the offending program is GONE! I can't find any vestige of it anywhere. So I gather mission accomplished! I don't know what happened as earlier I did the reboot twice and pulled the battery each time and the third time was the charm for some reason. The only file I didn't remove was the Sprint_updater.apk. It's still there. But I have turned off the updates so I shouldn't be bothered by that either..............
Thank you all for your help. The android mystery continues..........
I really can't thank you guys enough as you have always come through..........
Lisa
mslisaj said:
Okay, you guys aren't going to believe this. But I rebooted the phone and I checked the data/app and the data/app-private. Found nothing in there. Then I went back to the app drawer and the offending program is GONE! I can't find any vestige of it anywhere. So I gather mission accomplished! I don't know what happened as earlier I did the reboot twice and pulled the battery each time and the third time was the charm for some reason. The only file I didn't remove was the Sprint_updater.apk. It's still there. But I have turned off the updates so I shouldn't be bothered by that either..............
Thank you all for your help. The android mystery continues..........
I really can't thank you guys enough as you have always come through..........
Lisa
Click to expand...
Click to collapse
No problem! Glad you got it... let me know if you need anything else before I go to my Epic in a week or two
i have a nexus s and it seems someone has taken it. i am borrowing my friends phpne to do this. i know thw phone is still at the school. is there any way i could use the online market to download an app to help me track my phone or any other way to track my phone? thanks please help
Sent from my DROIDX using XDA App
kicknik said:
i have a nexus s and it seems someone has taken it. i am borrowing my friends phpne to do this. i know thw phone is still at the school. is there any way i could use the online market to download an app to help me track my phone or any other way to track my phone? thanks please help
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
yes, you can install an app, but not it will not activate without having it already configured
AntiDroidTheft is a very good one
https://market.android.com/details?id=com.android.antidroidtheft
and then you can find your phone online
http://www.antidroidtheft.com/
unfortunately for it and all other similar software to work, you will need to have had it pre-installed and configured
Anti DT requires the least config to work
if you have a smart Coder friend, maybe he can upload a new version of this App modified to install and start automatically with a predefined secret password
then you install it from the new Android Market
and it will install and activate itself on its own, and you might have a chance at finding your phone, and trace it to where the guy live
will tmobile be able to help at all if i call them because none of my frienda would be able to make that program. thanks though please any ideas
Sent from my DROIDX using XDA App
You can download this app: https://market.android.com/details?id=org.gtmedia.findMyPhone remotely to your phone.
Then send a SMS to your phone with the secret code and command. The default secret code is 1234.
List of commands:
1234 help
1234 locate
1234 alarm
1234 wipe (wipe sd card is not set by default)
1234 calls
Unless your gps is on, the location of your phone isn't going to be accurate. Just hope that if a person did steal the phone, they won't be removing the app. Since when the phone receives the message, it will play the ringtone and notifications will pop up.
hmm... interesting
trying that as we speak to see if it works
DKYang said:
You can download this app: https://market.android.com/details?id=org.gtmedia.findMyPhone remotely to your phone.
Then send a SMS to your phone with the secret code and command. The default secret code is 1234.
List of commands:
1234 help
1234 locate
1234 alarm
1234 wipe (wipe sd card is not set by default)
1234 calls
Unless your gps is on, the location of your phone isn't going to be accurate. Just hope that if a person did steal the phone, they won't be removing the app. Since when the phone receives the message, it will play the ringtone and notifications will pop up.
Click to expand...
Click to collapse
hmm... the app is no longer supported, they are forwarding people to a PAID app instead
whhat is the name of the new app?
Also how do i know what the code is if i dont have my phone?
I'm only asking because you didn't mention it specifically, but did you try the simplest method first of calling you're own number and seeing if someone answers? Also, send a text message to the phone saying please call me.
You said "seems like" someone took it. Maybe you dropped it or left it and an honest person has it and will gladly return it. Worth a shot if you haven't yet.
ya i did do both those thigns.
i just need to know if there is a way to remotely locate it because find my phone owuld have been perfect but it doenst work anymore
AllGamer said:
hmm... interesting
trying that as we speak to see if it works
hmm... the app is no longer supported, they are forwarding people to a PAID app instead
Click to expand...
Click to collapse
No longer supported but still works. The app doesn't depend on a server or anything, just the phone.
kicknik said:
whhat is the name of the new app?
Also how do i know what the code is if i dont have my phone?
Click to expand...
Click to collapse
Like I said, the default code is 1234. Just use 1234 as the code. If you want to change the code, then I can't help you with that.
kicknik said:
ya i did do both those thigns.
i just need to know if there is a way to remotely locate it because find my phone owuld have been perfect but it doenst work anymore
Click to expand...
Click to collapse
Did you actually try it yet? It works for me. I tested it.
Go to the market and have it remotely downloaded onto your phone. Then send the phone commands.
If you can't get the app (or any other app) downloaded onto your phone for whatever reason, then of course this won't work or any other method that I can think of.
I wouldn't be suggesting it if it didn't work. What's the point in doing that? I got nothing to gain from it.
DKYang said:
Like I said, the default code is 1234. Just use 1234 as the code. If you want to change the code, then I can't help you with that.
Did you actually try it yet? It works for me. I tested it.
Go to the market and have it remotely downloaded onto your phone. Then send the phone commands.
If you can't get the app (or any other app) downloaded onto your phone for whatever reason, then of course this won't work or any other method that I can think of.
I wouldn't be suggesting it if it didn't work. What's the point in doing that? I got nothing to gain from it.
Click to expand...
Click to collapse
I'll confirm this works. I just went to the link you provided earlier on my CR-48, then told the Market to install it to my phone which is across the room from me.
I waited a few minutes, then used my Google Voice web account to send the "1234 Locate" to my phone. A few seconds later I heard a text message arrive on the phone. A few seconds later I got a text message back from the phone that said my location would be determined in under 5 minutes, and then about a minute later I got another message from the phone that was the latitude and longitude of the phone, and then another link with a link that opened Google Maps on my laptop to right where my phone is.
AWESOME.
I've got WaveSucure & MobileDefense both on my phones, and this is simpler and easier than either of those. Good find.
The only negative here is that on my other two phones when I tried to install it on them, the Market told me that I hadn't logged into the Market on those phones in a while and that I would have to open the Market on those phones before I could remotely install. I'd have been screwed on those phones.
distortedloop said:
I'll confirm this works. I just went to the link you provided earlier on my CR-48, then told the Market to install it to my phone which is across the room from me.
I waited a few minutes, then used my Google Voice web account to send the "1234 Locate" to my phone. A few seconds later I heard a text message arrive on the phone. A few seconds later I got a text message back from the phone that said my location would be determined in under 5 minutes, and then about a minute later I got another message from the phone that was the latitude and longitude of the phone, and then another link with a link that opened Google Maps on my laptop to right where my phone is.
AWESOME.
I've got WaveSucure & MobileDefense both on my phones, and this is simpler and easier than either of those. Good find.
The only negative here is that on my other two phones when I tried to install it on them, the Market told me that I hadn't logged into the Market on those phones in a while and that I would have to open the Market on those phones before I could remotely install. I'd have been screwed on those phones.
Click to expand...
Click to collapse
DKYang said:
No longer supported but still works. The app doesn't depend on a server or anything, just the phone.
Like I said, the default code is 1234. Just use 1234 as the code. If you want to change the code, then I can't help you with that.
Did you actually try it yet? It works for me. I tested it.
Go to the market and have it remotely downloaded onto your phone. Then send the phone commands.
If you can't get the app (or any other app) downloaded onto your phone for whatever reason, then of course this won't work or any other method that I can think of.
I wouldn't be suggesting it if it didn't work. What's the point in doing that? I got nothing to gain from it.
Click to expand...
Click to collapse
Hey man thanks a lot for all your help i just assumed it didnt work because of the error message but im trying it out. I downloaded it online and in the MY Account tab on the market website it says the download is complete so i texted it from my dads phone saying 1234 locate. I havent gotten a response yet but heres to hoping it will work.
Thanks again everyone i really appreciate all the help.
kicknik said:
Hey man thanks a lot for all your help i just assumed it didnt work because of the error message but im trying it out. I downloaded it online and in the MY Account tab on the market website it says the download is complete so i texted it from my dads phone saying 1234 locate. I havent gotten a response yet but heres to hoping it will work.
Thanks again everyone i really appreciate all the help.
Click to expand...
Click to collapse
Make sure to let us know what happens.
kicknik said:
Hey man thanks a lot for all your help i just assumed it didnt work because of the error message but im trying it out. I downloaded it online and in the MY Account tab on the market website it says the download is complete so i texted it from my dads phone saying 1234 locate. I havent gotten a response yet but heres to hoping it will work.
Thanks again everyone i really appreciate all the help.
Click to expand...
Click to collapse
if you can't locate your phone after a few days
report the IMEI # as stolen so they can block it, and make the phone useless for resale
Found!!!!! O how I missed it
Sent from my Nexus S using XDA App
kicknik said:
Found!!!!! O how I missed it
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
where was it?
did some one actually took it?
Yea, where was it?!?!?!
~Sent from my Nexus S with Swype~
Yeah, Where the (bleep!) was it?!
kicknik said:
Found!!!!! O how I missed it
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Sent from my Nexus S using XDA App
some how it had fallen in my friends backpack. he didnt find it until a while later but man was i scared it had been stolen, the relief i had when i saw him holding it...
plus for some reason all the apps werent downloading even though the phone was on the whole time...
I'm so relieved for you man. Glad it found its way back!
Sent from my Nexus S using XDA App
Nexus MC said:
I'm so relieved for you man. Glad it found its way ]
X2
~Sent from my Nexus S with Swype~
Click to expand...
Click to collapse
Hey, any of you root people, could you pull the voicemail apk off your phone so I can use it with my flashed universal phone? Have tried the s6 edge software but no go. Thank you
This is simple through titanium backup. No one?
The one on official firmware will not install correctly. But this is an older one that works. Download and install like normal.
https://mega.nz/#!z5sAiJKK!Ig_iEGEqYMTXfm-yRPmvsC05pgiKYlEPvonlpqXuVwk
It work for you on the U firmware?
heathmcabee said:
It work for you on the U firmware?
Click to expand...
Click to collapse
Yes.
Thanks again seems to be working
Once you set up, it may take a while to actually activate. I just left the app, came back to it 5-10 min later, and it was running normally.
Ya took me almost an hr. Worked well though. Downloaded many that didn't work. Just needed 1 that did.
It doesn't appear to actually work. You all just think it is.
If you leave a vm it wont download it (or mine doesn't seem to).
If you go into settings and pref, it shows it's not verified still also. You just stopped seeing the prompt because once the screen times out it is no longer on top but if you fully kill the app and re-open it still says verifying.
These are my findings at least? If you go into settings and pref does it say you're verified?
Yeah I couldn't get it to work either
Didn't work for me either
Try this one it worked for me on my unbranded piece o sh!t locked bootloader s7 edge with the added ticking timebomb feature.
Link vvm
On a side note samsung got what they deserve for [email protected] us usa s7 owners. I hope they lose tons of money
brendan802 said:
Try this one it worked for me on my unbranded piece o sh!t locked bootloader s7 edge with the added ticking timebomb feature.
Link vvm
On a side note samsung got what they deserve for [email protected] us usa s7 owners. I hope they lose tons of money
Click to expand...
Click to collapse
No dice, didn't work for me either... Did you do anything special to install it?
brendan802 said:
Try this one it worked for me on my unbranded piece o sh!t locked bootloader s7 edge with the added ticking timebomb feature.
Link vvm
On a side note samsung got what they deserve for [email protected] us usa s7 owners. I hope they lose tons of money
Click to expand...
Click to collapse
Thanks seemed to work. Finally got account verification
heathmcabee said:
Thanks seemed to work. Finally got account verification
Click to expand...
Click to collapse
Are you sure?
I've got the same issues all the others did. It can't activate. Just because it stops popping it up doesn't mean it's activated now either. That message suppresses after a while.
It seems to tie into something that it and Sprint Zone use from what I can tell and thus why won't work on these non-branded firmwares.
Leave yourself a VM and see if it shows up...
It usually wouldn't go past the account verification at all. I'm not 100 %sure yet. But it did go farther than before and I'm trying it out now to verify. Will get back
If you press home and go back into it the app will hide the message but it still wont work.
I actually found the outbound activation messages in it that are failing to send even.
So this is another bust.
I think our best luck is if someone can either reverse eng. this thing to modify it to not try to use whatever sprint bloat it's looking for or we find what it's looking for and find a way to put it on our phones.
Sadly it's not a new issue. All the Nexus people have had the issue from day 1. And it seems to be only sprint because they won't make a darn public compatible app.
I can't use GVoice as I already use it for a second number and I don't like any of the third party ones that make you use conditional call forwarding to them to do this...
Another question for you all. I've noticed if NO voicemail app is installed I do not get any notification I have voicemails. If I do install one (despite it not working) I get notified because it says pending voicemail download at least.
With no VM App installed are your phones telling you that you got VM?
Yeah same boat here man. Looks like we beating a dead horse
Yea, Sprint should upload visual voicemail to the Play Store like T-Mobile does. So stupid.
Sent from my SM-G935U using Tapatalk
Can anyone post the Sprint VM app for Nougat?
Sent from my SM-G935U using Tapatalk