windows 7 and usb drivers help - Epic 4G General

i have never had any problems with windows vista at all now that i have a new pc it just wont work i installed the 64x drivers on my 64x pc and all i get is installing device driver software. samsung android usb composite device ready to use. cdc abstract control model (acm) installing driver software. s3c6410 android adb installing software. usb mass storage device ready to use and android ums disk usb device ready to use. i waited for ever and its just stuck there i changed from one usb port to another some ports recognize it some did not. if it does it goes threw the same process of installing device driver software and some times give me a fail on cdc abstract controls model (acm) i also downloaded the 32 bit and no budge there. i restarted my pc and all also. i been at this for days just need some help searched the forum and the search results did not help thanks.

thanks guys 19 views and no responce

I'm not exactly sure what you are asking. I had problems getting my epic to show on my pc as well. For me, it wasn't the dr4ivers, but the fact I had it plugged into a usb hub. Try plugging it in a main usb port on the back of your case... these are usually the ones for your keyboard/mouse.
Sent from my SPH-D700 using XDA App

iv had the same issue my friend.... for all my pc epic modding I just use my girls xp netbook

dfitzpatrick said:
I'm not exactly sure what you are asking. I had problems getting my epic to show on my pc as well. For me, it wasn't the dr4ivers, but the fact I had it plugged into a usb hub. Try plugging it in a main usb port on the back of your case... these are usually the ones for your keyboard/mouse.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I haven't been able to get drivers to load at all... I have given up.

I too have a 64bit Win7 machine.
I too had the same drama for days on end..
I too read that installing PDA net will get you up and running
so..
I too am suggesting the following:
get PDA net and when it installs, select "samsung" and enjoy being able to plug your phone into your computer
I hope this helps

When booting windows hold F8 key and choose "Disable driver signature",now boot into windows and intall drivers it should work.
If not intall PdaNet tether on ur epic download drivers to ur phone for ur pc(it promts u) install them and ur good to go,dont forget to disable driver signiture and if u on win64 bit than u gotta disable it each time u boot into windows.

Related

[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S

Team,
For those of you having trouble finding drivers here are some links.
64bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
32bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
For Linux and Mac the Android SDK drivers should work fine.
I don't know if it is a conflict with my AV or something else, but when I use the x86 drivers linked, my phone will shut off completely when attaching with "PC Internet" option in the USB settings.
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
designgears said:
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
Click to expand...
Click to collapse
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
systoxity said:
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
Click to expand...
Click to collapse
Also on a mac you do not need the sdk. You do need to be in debugging mode though.
Also, you could just go to the Captivate webpage on Samsung's site and get the Captivate drivers, not the generic Galaxy S drivers linked in the OP.
thanks was looking for these!
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
iamcombat said:
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
Click to expand...
Click to collapse
I had this problem on my desktop as well. I was using a front USB port on my computer and when I plugged it into one of the back ports, it worked. I also found the USB cable that came with the phone to work better than a cable I had lying around. Try different ports and if all else fails, try a different cable.
So here's something bizarre. I've been using my PC (Win 7 64bit) for weeks now with my Captivate and no issues. Had originally had woes when I got it, but it started working. Anyway, today I plug it in and ... it doesn't recognize it. Have installed / changed NOTHING -- only M$ patches have been applied. Tried to roll back prior and get the lovely BSOD probably because I have 4 SATA Raptors RAID-0'd and M$ doesn't know how to use that, but has anyone else seen this behavior before?
And to add to this. I rebooted my phone and now it works again. Very odd but problem solved.
Sent from my SAMSUNG-SGH-I897 using XDA App
ive been trying for weeks and trying all three, generic Galaxy S, AT&T captivate drivers and Kies and can't get anything working in USB Mass storage mode or Kies mode...
This is on Windows 7 64bit. Driving me crazy. USB mode wont install the Mass storage drivers and Kies wont recognize
My issue is that when I connect the phone on Windows 7 32bit the phone and the internal SD card will connect but one I try to click on anything inside the phone or card the phone will immediately disconnect and then reconnect. When I try to click again it will repeat the disconnection. After that, I don't even have to click on the phone or card directories, it will disconnect then reconnect about 6 more times. Eventually it will be stable and not disconnect. This is extremely annoying. Anyone else with this issue.
. .
drivers from softpedia are OLD
drivers are updated!
v1.3.2250.0 (dated 8 march 2011)
download here

[HOWTO] Installing HTC Drivers for adb/fastboot on Windows 8

Mod Message: OP's link is down. Please search the comments to find other's mirror. But please remember to use AV software to scan before you proceed to install, in case of malware or virus!
Instructions to installing HTC Drivers on Windows8 64Bit:
==========================================
1. Download the Windows7 (64 Bit) drivers here - R[COLOR="Red"]emoved[/COLOR]
2. Unzip to any location you want. Just remember where you put them.
3. Plug in your phone to your USB cable.
4. Open your Device Manager (Windows Key + X and select Device manager) and locate HTC under Other Devices and right click on it and select Update Driver Software
5. Select "Browse my computer for driver software"
6. Click Browse and then select the folder you unzipped with the drivers in it then click next.
7. It should now install your drivers and then in your device manager it will now show up "My HTC" under Android USB Devices.
Hope that helps anyone having troubles getting USB/HTC drivers working on Windows 8 (64bit).
*NOTE* I'm not sure if this will be the same for you guys but I had to plug my phone into USB slot 2. USB slot 3 would not work.
Just a little heads up
All credit for this guide goes to Hippie459MN for the original thread. Be sure to thank him for his work
I'm just posting it in this forum because it works fine and a lot of people aren't aware of this method
Awesome man. Don't even have my One but if I have problem with Windows 8, it's great that you already posted a solution.
Sent from my iPhone using Tapatalk 2
It took me quite a while of searching to actually find that guide but I'm glad I did otherwise I couldn't have unlocked my bootloader or rooted
Been trying to get the driver to work on my W8 laptop for my E3D. This worked for it after spending hours trying all sorts. Thanks a million. I will be sure to go through to the other thread and say thanks too.
If only I saw this before I spent hours last night trying to get adb to recognise my phone. I somehow got there in the end but this would've saved me a good two hours!
Sent from my HTC One using xda premium
Yeah, that's the guide I used a couple of weeks ago. Think I might have posted it in the rooting tutorial thread....would have been lost without it.
Sent from my HTC One using Tapatalk 2
cynogenmod jbean cm-10.1-20130411-EXPERIMENTAL-endeavoru-M3
I just lost connection to lappy after installing this rom...though device is getting recognized it wont let me update driver using guide can you help plz
:crying:
Bumping up
installed the drivers as instructed below but with win8 / 64-bit i can't get the one to mount the sdcard.
seems to work just fine on my win7 machine. any help with this?
trant01 said:
installed the drivers as instructed below but with win8 / 64-bit i can't get the one to mount the sdcard.
seems to work just fine on my win7 machine. any help with this?
Click to expand...
Click to collapse
it should show up as an MTP device when you plug it in
cachookaman said:
it should show up as an MTP device when you plug it in
Click to expand...
Click to collapse
i can't install a driver for the MTP device. should it be in that zip? i'm trying to get it to install from that directory and it says it can't find a driver for it....
Tried this technique and it still won't work.
Here's what I'm doing
- Uninstall all current drivers & HTC Sync
- Restart PC
- Your method exactly
- Restart PC
Phone when on normally connects to adb just fine,
but when I put it into the bootloader it takes around 15 seconds to detect it and then says it's unrecognised and gives the error below:
Device doesn't start. (Code 10)
A request for the USB BOS descriptor failed.
Any help would be appreciated. For now, I'm running a copy of W7 on an old 2.5" drive... not ideal.
Tried this technique and it still won't work.
@petedavison93 and the owner of this thread, did you guys find a fix to pete's issue as I'm having the same issue as Pete, please help!
Had the same issue and installed different drivers several times without luck.
It was fixed for me by simply plugging in the phone into an USB port at the motherboard. The front USB and additional USB3 ports at the PC were not working, when the device is booted to the bootloader. They are working with adb only, when the phone is running normal.
I am running Win8x64.
Great Instructions
KidCarter93 said:
Instructions to installing HTC Drivers on Windows8 64Bit:
==========================================
1. Download the Windows7 (64 Bit) drivers here - http://d-h.st/23V
2. Unzip to any location you want. Just remember where you put them.
3. Plug in your phone to your USB cable.
4. Open your Device Manager (Windows Key + X and select Device manager) and locate HTC under Other Devices and right click on it and select Update Driver Software
5. Select "Browse my computer for driver software"
6. Click Browse and then select the folder you unzipped with the drivers in it then click next.
7. It should now install your drivers and then in your device manager it will now show up "My HTC" under Android USB Devices.
Hope that helps anyone having troubles getting USB/HTC drivers working on Windows 8 (64bit).
*NOTE* I'm not sure if this will be the same for you guys but I had to plug my phone into USB slot 2. USB slot 3 would not work.
Just a little heads up
All credit for this guide goes to Hippie459MN for the original thread. Be sure to thank him for his work
I'm just posting it in this forum because it works fine and a lot of people aren't aware of this method
Click to expand...
Click to collapse
I have the HTC EVO V 4G (Virgin Mobile) The ONLY difference on my installation of the drivers was under Other Devices, instead of HTC mine was listed as EVO. Worked perfect first try..TY
Great post
Great post and link, this worked straight away and allowed direct connection to Eclipse
Thankz I must try this looking for this
I just install HTC sync, done deal.
Sent from my HTC One using Tapatalk 2
Anyone happen to know where I can find some windows 7 32bit drivers. Windows 8 32bit isn't a fan of 64bit software.
It isn't a problem with the HTC drivers. It's the usb drivers from Ms for Intel 3.0 bus. I found a thread that I'm searching again for that give the instructions on replacing the signed ms driver with an unsigned win 7 64bit host controller driver. It's two files and you need to first allow unsigned drivers in windows security. Needless to say it's fine now on my 3 ports.
Sent from my HTC One using xda premium

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

How to get USB Debugging mod to work?

I have a nexus 7 2012 and i am trying to install 4.3. Of course since i have rooted it and have twrp on it i cant just ota update, so i tried plugging it up to my computer. Right now everytime i plug in the device and use it as a media device it works until i turn on developer mode and enable usb debugging. As soon as i turn on debugging the device disconnects at the bottom right showing my N7 (on windows 7), and whenever i look in my computer its not there also. The only way i can find it in this mode is in device manager in which it says "android phone". I figured maybe i have a driver problem, but if you look for drivers and try to install it says it already has them.
So does anybody know how to get it to work so i can reset it?
Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2
demkantor said:
Delete the current drivers than manually choose the n7 drivers you downloaded from xda.
Or use a free program called usbdeview for windows to seek out all drivers associated with a device to make sure you uninstalled them correctly. Also I highly recommend dual booting a Linux distro which is much less finicky than windows when using android
Best of puck
Sent from my Nexus 7 using Tapatalk 2[/Q
Can you inform me on how to delete the current drivers?
when i connect with usb debugging mode turned on it connects as nexus 7 with a description as Android Composite ADB Interface. Also it is not recognized under the my computer setting at all. In usb deview it also has a purple dot all the way to the left beside the name instead of a green dot.
When i connect to the pc without usb debugging on the computer recognizes it as nexus 7 \ media device and i can use it as storage back and forth and in usb deview it has a green dot beside the name
Click to expand...
Click to collapse

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
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Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
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Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
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Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
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Should be on top of the folder that your extracted...​
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
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By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
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Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.

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