[Q] Genius Button too slow? - myTouch 4G Q&A, Help & Troubleshooting

Hello
Just got this phone and love everything about it except for the genius button. It takes 15 seconds for it to get activated.
I searched the forums and could not find a solution for this problem. I found a few threads where few users were complaining of the same problem but didn't find any solutions.
Does anyone know how to fix this? Would it be worth it for me to exchange it within 15 days?

Considering the power of the phone, I've always thought it took too long to open the Genius app. You also have to momentarily hold the button to get the app to open...you can't just tap it. However, mine opens in about 3 seconds, not 15.

I tried holding down the button. It worked once but then it stopped working again. I see from other threads that some people don't have this problem at all. I might have to exchange the phone for this reason

I need to hold the button for a sec, can't quick click, but it loads instantly for me. I would restart the phone to clear memory and try again. If it still takes > 2 secs, return it...

The responsiveness can vary depending if you have it set to auto check your Contacts at (every) launch, to how many Contacts you have.
Adjust your setting to manual to see if that improves it; otherwise, you may just have more Contacts than that of your friend's that has to load.
Sent from my HTC Glacier using XDA App

Related

Anyone else having problems with there menu button?

Lately my menu button has not been registering when i touch it. i have to touch it several times to get it to register. Also some times it brings up the search option.
Either this just started today or i just started to notice it. Its annoying.
Is anyone else having this problem?
Yes the Home button has quit working unless it is pressed a dozen times or so. Any fix???
My home is getting harder to use... Yes there is a fix and it sucks, exchange it.
No problems here. Picked up the phone on launch day and my buttons are working the same as they were out of the box.
My phone did the same, the home button stopped working had to click it multiple times for it to register.just exchange the phone. My new one had been great, every button registers on the first click
Sent from my SGH-T959 using XDA App
All I noticed is if the bottom buttons are off I have to touch them once to turn them on, then after they are on they register the first time.
Sent from my SGH-T959 using XDA App
The only time my buttons don't register is when the phone is doing something else at the same time (and that's very rare). It feels kind of like when my computer is doing a backup and it slows everything else down.
Can anyone confirm that these button issues happen when nothing else is running in the background?
Pneumatic said:
The only time my buttons don't register is when the phone is doing something else at the same time (and that's very rare). It feels kind of like when my computer is doing a backup and it slows everything else down.
Can anyone confirm that these button issues happen when nothing else is running in the background?
Click to expand...
Click to collapse
Yes I can. I can take my phone in an awake but not busy and apply the same pressure to each key... All buttons except the home key vibrate and cause an action to occur. The home key I have to push much harder.
I noticed the home button lagging or you have to press it harder when running the Samsung widget Buddies now. If you have that widget running, delete it and the home works like a champ again.
I actually find the widget helpful for a favorites contacts so I'll continue to run it and just press home a little harder.
Here we go... video taken with a Vibrant of a vibrant showing the home button issue. When I hold the phone the problem is not as bad as the vid makes out. Vid makes it look like the button never works. It does but it takes some effort.
One thing to note. Home button action on home screen should bring up preview of all home screens.
Don't forget to watch in stunning 720p
http://www.youtube.com/watch?v=erCVddGkHLE
Well the home buton issue started with me just now. Worked fine until then on my unrooted, non screen protected vibrant. Other soft keys work fine, but all the sudden home is not working half the time.
Just wanted to let other know that its not an out of the box issue but a developing problem.
Update: after ranting about the issue and showing several people my broken phone, I enabled the GPS and the issue disappeared while trying to show another person my issue. I disabled the GPS and the issue is still not present. SO I don't know if its was just coincidence but maybe its just a software bug. Keep in mind that a power cycle of the handset did not affect the home key working.
Thanks for everyone that posted. Looks like the majority is having issues w the home button. My Home button is working totally fine.
Anyway, my menu button started working again for a while, but its back to being buggy.
It seems to me to be a software issue.
What a pain, i already done a ton of customizations. I'm going to see what happens over the weekend. If the problem continues, i guess i'll unroot it and return it.
My home button works perfectly fine... but the search button doesn't work 1/2 the time @[email protected] I hope it's a software problem >.>; don't feel like going to the store to exchange
*edit* Okay I really think it's a software problem now because when the backlight is on for the search button, it would not respond 1/2 of the time. When the backlight is off, the search button works perfectly fine. I hope they fix this ^^;
When I first got the phone I had issues with the menu button. I had to use the whole pad of my thumb instead of the tip of my finger like the other buttons. The second day I had the phone it all worked fine and had continued to work. Definitely seems like software issue to me.
Sent from my SGH-T959 using XDA App
I concur about it being software related. I have the home button problem, and when it isn't working right (comes and goes), it always seems to have different quirks, including the one where it doesn't respond while the light is on and does as soon as it turns off. One thing is for sure...it's ruining my otherwise almost perfect experience with this phone. --and it worries me, because if it's software, getting it replaced isn't going to solve the problem. --and if I wait until the problem is discovered and fixed, I'll be past the return period for the phone, I'm afraid. I think all the people returning the phones are not addressing the real problem, and it may delay the process of finding a real fix. Does anyone know if Samsung is aware of this issue and have addressed it like they have for the gps? If not, how does one clue them in?
Sent from my SGH-T959 using XDA App
DesignDawg said:
I concur about it being software related. I have the home button problem, and when it isn't working right (comes and goes), it always seems to have different quirks, including the one where it doesn't respond while the light is on and does as soon as it turns off. One thing is for sure...it's ruining my otherwise almost perfect experience with this phone. --and it worries me, because if it's software, getting it replaced isn't going to solve the problem. --and if I wait until the problem is discovered and fixed, I'll be past the return period for the phone, I'm afraid. I think all the people returning the phones are not addressing the real problem, and it may delay the process of finding a real fix. Does anyone know if Samsung is aware of this issue and have addressed it like they have for the gps? If not, how does one clue them in?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I think its a ground issue. Put phone down and search is hard to get to respond, pick it up works everytime....
Also have you a link to samsungs statement on GPS?
Yeah they have a lot of bugs to work out when they update this, lol.
temperbad said:
I think its a ground issue. Put phone down and search is hard to get to respond, pick it up works everytime....
Also have you a link to samsungs statement on GPS?
Click to expand...
Click to collapse
I sure hope it isnt a ground issue. That would be hard to fix with software. I am afraid you are right though as my issue came back.
I'm not so sure about a ground issue. No problem whatsoever for 5 days in any situation, and then it hardly works in any situation? Seems like software. And no, sorry I don't have a link to Samsung re: gps. I just know I've seen a couple times in a few places that they have acknowledged the issue and are working on a fix.
Sent from my SGH-T959 using XDA App
DesignDawg said:
I'm not so sure about a ground issue. No problem whatsoever for 5 days in any situation, and then it hardly works in any situation? Seems like software. And no, sorry I don't have a link to Samsung re: gps. I just know I've seen a couple times in a few places that they have acknowledged the issue and are working on a fix.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Cool thanks. Yea I hope they send a update soon there a few minor things they need to get ironed out..
Hopefully it is software... heck maybe a bad apparently installed?

Unresponsive on/off button sometimes...

I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Same for me ! Sometime I need to remove battery to restart using my HD MINI ...
Any solution ?
hi there
i think i have bad news!!!
my phone is Unresponsive sometime and some time turn display on show me you want turn off divece???
do you remember this problem on Nexus one????
i think our PDA had that problem too!!!
it's just my idea but i think it's true!!
any idea??
brutaled said:
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Click to expand...
Click to collapse
I have the same problem, sometimes, the button is not responsive. There should be a solution for it. Someone has to report to htc.
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Floffy said:
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Click to expand...
Click to collapse
yes... I think it's because of many programs... I have this when I'm doing something and I push the button fast to turn of the screen and suddenly remember I forgot something and push it again to turn on... I think It's normal!!
sometimes it's anything but normal, but i found a soft reset (or hard reset for that matter) often is the solution. So it's most likely an application or process that hangs, leaving it for a few minutes and then trying to unlock it usually does the trick

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.
Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.
It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur
I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)
I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown
something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.
Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.
I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.
Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.
atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.
pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.
My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

Home Button Lag

This is driving me crazy...
If I am in any app and press the home button it takes at least 3 seconds to go back to the home screen.
It can be fixed with a restart but it starts happening again?!?!
something is wrong with your phone. Factory reset it and see if it still lag.
Tested and no lag takes about 1 second .
jje
I was having this problem as well. A restart fixed it though. But the restart reset all the configurations I had made to the app draw. The folders were okay, but there were no icons in any folder. I will post if it comes back again.
i had the exact same problem yesterday too - a reboot fixed it too.
will also post if it happens again ...
JJEgan said:
Tested and no lag takes about 1 second .
jje
Click to expand...
Click to collapse
+1 less than a second. Have no problems our lags whatsoever.
Are you using Touchwiz? or using done 3rd party launcher?
I suggest you first format sd then go into recovery mode (press home button + vol up + power button together until reboot) and clear cache and factory reset <<- this is what I did from the moment if purchase!!
I had lag too when trying to return to home screen by pressing the home button. I reboot my phone and the lag is reduced by not entirely gone...still takes approx 1 second for it to change.
But after I reboot my phone, I noticed the TW App drawer is messed up. I had a "Games" folder created before...but that folder got filled with other apps instead after reboot.
Elythor said:
I had lag too when trying to return to home screen by pressing the home button. I reboot my phone and the lag is reduced by not entirely gone...still takes approx 1 second for it to change.
Click to expand...
Click to collapse
This is due to the double click feature of the home button. Since a double click launches voice control mode the phone needs to wait and check whether there's a second click. Rather annoying IMO.
dbum said:
This is due to the double click feature of the home button. Since a double click launches voice control mode the phone needs to wait and check whether there's a second click. Rather annoying IMO.
Click to expand...
Click to collapse
Ah thanx !
That definitely makes a lot of sense, since I noticed hitting back button to go to the homescreen is much faster (but of course doesn't always work). I was pretty sure the delay was intentional but couldn't find a reason why they would do that.
I hope the delay can be removed later on for people like me who never use voice input.
Does disabling VoiceInput solve this issue for anyone?
IIRC is there an option in the settings...
Upz!
Guys.. ya still having problems on this one? I just got my phone last week and I must say the lag is horrible as compared to SGS1. Even the power button takes time to wake up the device. 1 sec is kinda actually if you compare it with other phones...
Was hoping if someone has found a solution..
I just checked my phone without these problems, you may do a factory reset and try it again
In my opinion the suggestion about the bundled Voice Talk app from Vlingo over here makes sense:
http://forum.xda-developers.com/showpost.php?p=13905528&postcount=8
I did try to eliminate this by freezing Voice Talk in Titanium and rebooting, but did not see a fix in behaviour. Had tried LauncherPro for sometime but saw the same behaviour. Maybe will post this in one of the ROM threads.
jasontschan said:
I just checked my phone without these problems, you may do a factory reset and try it again
Click to expand...
Click to collapse
Could you post your firmware? Thanks.
It's either the voice command, screenshot, or a combination of both causing this. I would assume there's a delay so that it can detect a second home press to activate voice command, or a delay to see if the power button is pressed to take a screenshot.
And yes I find it extremely annoying and hope someone can find a fix =(
If its to do with the voice talk double tap you can disable this in the settings. Disabled it on my phone and it seems ok but need to test it out properly. I'm running KF2 by the way.
I've found that whenever i install a lockscreen replacement the phones exhibits home button lag. But when i return to stock lockscreen, the lag is gone, and the home button works just fine.
Sent from my GT-P1000 using XDA Premium App

Screen sometimes not turning off

I did it a search on here and Google, but besides one person on another forum having the same problem, I couldn't find anything. So sorry if this has been mentioned before.
The problem I am seeing is that sometimes (can't say what causes it) the screen simply won't turn off unless I do it by pressing the power button. This happened about three or four times in total and it seems unless I reboot the phone, the screen would just stay on, if I don't press the power button. I am on stock Android and the phone is not rooted and the phone is set to switch off the screen after 30 seconds.
Anyone else experienced this problem or does anyone know what the cause could be?
denyo1977 said:
I did it a search on here and Google, but besides one person on another forum having the same problem, I couldn't find anything. So sorry if this has been mentioned before.
The problem I am seeing is that sometimes (can't say what causes it) the screen simply won't turn off unless I do it by pressing the power button. This happened about three or four times in total and it seems unless I reboot the phone, the screen would just stay on, if I don't press the power button. I am on stock Android and the phone is not rooted and the phone is set to switch off the screen after 30 seconds.
Anyone else experienced this problem or does anyone know what the cause could be?
Click to expand...
Click to collapse
Could be a rogue app that's keeping your screen on, happened to me on another buggy device as well. Try using Batter Battery Stats for a while (day or 2, 3) and see if there's anything that's keeping your phone from sleeping.

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