Hi,
I bought a Droid Pro in the US, unlocked it and I am now using it in Switzerland with my local Swisscom GSM SIM.
I can't send nor receive MMS.
I have setup APNs correctly for internet (works) and for mms. When I look at the message details on the MMS I try to send, I see "Cause code: National access coverage not available". I have tried with Handcent and ChompSMS, but still doesn't work as I guess they rely on native messaging app to send MMS. Unfortunately CompSMS doesn't support sending MMS through their network.
Any ideas on this could be fixed? Any workaround?
Thanks
Happy Holidays
Fred
Make sure you entered the settings exactly and try again. If you are using a GSM or HSPA network you should disable global mode and put the phone into GSM/UMTS mode only.
@Class: thank you for your response. I confirm the Network Mode is set to GSM/UMTS and that the APN parameters are correct for Swisscom.
What is interesting is that in settings->About Phone->Status->My phone number I see the US phone number that I got when the phone was activated with a Verizon prepaid plan.
Anybody is able to send/receive MMS on GSM, with or without prior US activation on Verizon?
Thanks
fpont1 said:
@Class: thank you for your response. I confirm the Network Mode is set to GSM/UMTS and that the APN parameters are correct for Swisscom.
What is interesting is that in settings->About Phone->Status->My phone number I see the US phone number that I got when the phone was activated with a Verizon prepaid plan.
Anybody is able to send/receive MMS on GSM, with or without prior US activation on Verizon?
Thanks
Click to expand...
Click to collapse
I also bought from the US and activated, and unlocked in Kuwait on a Kuwaiti SIM card. I confirm not having any data connection whatsoever! I've defined the APN settings correctly (works on a Samsung Spica & A Motorola Defy) with no luck.
Could you please check for me (*#*#4636#*#* --> Phone Info --> Menu --> Select radio band) what are the radio bands available for you to choose from?
I'm also on Swisscom and my MMS doesn't work either.
Did you set up two APN's, one for GPRS and one for MMS?
What happens if you send a MMS to yourself? I just get the SMS from Swisscom, that i received a MMS and i should look it up in the internet.
@rafeee2: I also see "USA Band", but if I click on it I loose connectivity to Swisscom and have to do factory reset to re-connect...
@ThiloH: I can't even send MMS. I get "National access coverage not available", both before and after factory reset. I tried factory reset as I thought the MMS problem could be related to the fact that my phone was initially activated on Verizon.
I heard on another forum that flashing with the newly released SBF solved the issue to one guy. If I flash, will I need to re-activate via Verizon?
My understanding is that you don't need to re-activate unless you want to use the phone in the US with Verizon/CDMA. I can still use my unlocked phone on GSM with my Swisscom SIM after a factory reset. I guess that flashing with the new SBF will have the same effect.
fpont1 said:
My understanding is that you don't need to re-activate unless you want to use the phone in the US with Verizon/CDMA. I can still use my unlocked phone on GSM with my Swisscom SIM after a factory reset. I guess that flashing with the new SBF will have the same effect.
Click to expand...
Click to collapse
i can confirm that, i flashed yesterday with the SBF-File and the Verizon-Activation showed up, but i could skip it and it worked after it.
OK so I SBFd yesterday. Is it normal to have all you contacts, apps & widgets intact afterwards? The only thing that changed was that the network mode changes from GSM/UMTS to Global, and still no data.
As far as i know, the data you have on the SD-Card doesn't get removed when flashing.
ThiloH said:
As far as i know, the data you have on the SD-Card doesn't get removed when flashing.
Click to expand...
Click to collapse
You've already SBFed, what did you find after the phone restarted? What I'm saying is that EVERYTHING was intact, as if nothing has happened at ALL.
I did a factory reset before SBF, but after it it was like fresh out of the box.
Hmmm.. So we're still stuck here then. I think that unless the "select radio" menu shows other bands, we won't get data.
mmmmh. I also have only "USA Band" listed in there but when I click it stops working here in Europe and I need to factory reset. So I guess the hardware capabilities of the phone are different from what you can select in this test application.
What do you see in the "GSM disconnects" section of *#*#4636#*#* --> Phone Info ?
fpont1 said:
mmmmh. I also have only "USA Band" listed in there but when I click it stops working here in Europe and I need to factory reset. So I guess the hardware capabilities of the phone are different from what you can select in this test application.
What do you see in the "GSM disconnects" section of *#*#4636#*#* --> Phone Info ?
Click to expand...
Click to collapse
It's always DcActivatingState this or DcActivatingState that, and after some time it turns into:
DcInactiveState disconnected with last try at XX:XX fail because Unknown Data Error
What's an unknown data error supposed to be!
I just got my Droid Pro and can receive MMSes here in Australia, but can't send. I get either the National access coverage not available or service not activated messages.
It happens on both Telstra and Virgin. I can receive MMSes on both networks, just can't send.
I tried sending a short text message as an MMS and that won't go through either, so it isn't a size problem. Flight mode on/off doesn't help, and the phone is already in UMTS mode only with wifi off.
Has anyone found a solution?
fpont1 said:
@rafeee2: I also see "USA Band", but if I click on it I loose connectivity to Swisscom and have to do factory reset to re-connect...
@ThiloH: I can't even send MMS. I get "National access coverage not available", both before and after factory reset. I tried factory reset as I thought the MMS problem could be related to the fact that my phone was initially activated on Verizon.
Click to expand...
Click to collapse
Disable data with any software (such as disable data), and then you can recive your mms, then you can enable data...
use application Handcent SMS it is working fine with me in uae
use application Handcent SMS it is working fine with me in uae
Related
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha
Hi all,
I'm running out of things to try to get my internet working. Hopefully you can tell me where to look for more info, because right now it could be anything (broken phone?)
Here's what I've got:
- Meizu M9 android phone with (newest) 15318 firmware
- vodafone NL sim card, used with internet with HTC Magic for almost 2 years
- I can call, receive SMS, etc, but there is no internet (2G nor 3G)
- I've set up an APN with the following: live.vodafone.com, vodafone, vodafone
- I've tried setting the proxy to 192.168.251.150:8799
- I've tried both PAP and CHAP
- In the info menu (*#*#4636#*#*) it says GSM connected, GPRS disconnected or connecting. When it says disconnected, the 'GSM Disconnects' thing says 'fail due to Unknown Data Error'. I ran into a piece of code which lists all the errors. This is the default error, when it doesn't know what else it is.
I can't tell if this is a firmware, APN or hardware problem. Has anyone got any ideas?
i think it's apn or firmware. because if it would be hardware problem, then calls and sms wouldn't work either, but i'm not sure. try a hard reset (make sure you backup your data first) or find another apn settings. my carrier also has problems with apn. oh wait. another question. can you receive or send mms?
Unlocked Focus with Bell. MMS doesn't work. Contacted tech support but they are clueless because they don't do WP7. Tried fidgeting with APN settings, but nothing.
Turned on Data settings and still nothing.
Please help.
You need to download Samsung's Network Profile app from market to do the switch. MMS APN settings can't be manually changed otherwise in WP7.
It says " this application might not work if you a contract with an operator. It does not support Focus S or Omnia W, please use Network Profile Instead."
I have no idea why it tells me to use Network Profile instead, given the app itself is called Network Profile. However, I do not have a Focus S, just a Focus.
I do have a contract with Bell though, it's not a pay as you go plan.
I've installed it and it still doesn't work. I changed the setting to "auto"
Any other way?
If your phone is already unlocked, you can use the app to switch to your current provider, don't use auto. If your provider is not on the list, you are probably SOL. All you can do is turn on Automatic Device Configuration and hope your provider can push the correct MMS APN via the network.
The only other way is to buy a WP7 phone from your carrier or give up on MMS.
foxbat121 said:
If your phone is already unlocked, you can use the app to switch to your current provider, don't use auto. If your provider is not on the list, you are probably SOL. All you can do is turn on Automatic Device Configuration and hope your provider can push the correct MMS APN via the network.
The only other way is to buy a WP7 phone from your carrier or give up on MMS.
Click to expand...
Click to collapse
Hmm I see, It seems it only pushes Rogers. Unfortunately Bell doesn't sell WP7, so I guess that's it then for me and MMS. This sucks.
Have you tried this and this?
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
I had a similar problem with my S3 before and the way I fixed it was to find the correct APN settings and create a new APN setting page and fill it out, dont edit one that is already given to you but create another one and fill it with the correct apn settings which you can get from the fido stores. Have you had any problems with calling and receiving calls ? Let me know if this works.
i have done everything that i can think of as far as apn settings goes. i have reset to default apn settings, delete all the apns, and manually entered ones from customer service, deleted those and nothing... it seems like its an apn related problem, because i can see the network. in the about phone and status section i can see that there is an LTE network available, but my phone just doesnt want to connect to it..... ARGHHH
colinjlyon said:
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
Click to expand...
Click to collapse
Does your provider use the 2600 frequency (band 7) where you live?, if not you can`t get 4G mate because the rest of the Canadian bands are not supported bij the G900F.
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
colinjlyon said:
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
Click to expand...
Click to collapse
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
gee2012 said:
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
Click to expand...
Click to collapse
Sorry, i kinda posted this like a noob would. i should have known better. i have tried the sim card in my old phone that i had before a samsung galaxy s2 skyrocket and it works fine.
I just posted this on the fido forums.
Hey everyone,
I have a samsung galaxy s5 that i bought in Greece and i am not able to get it to connect to the Data network of fido for some reason. i am completly stumped as to why. i paid quite a bit for it so it would really suck to get it home to canada and not be able to use it,..
So, before i get suggestions on things to do that i have already done, BEFORE i bought the SM-G900F (European factory unlocked and not region locked) i made sure that the bands would match up on the phone. its pretty much impossible to buy a phone that wont work in north america anymore. LTE is the only big question, but fido uses B1 and the phone has it.
I have used the phone with no issues in Greece where i purchased it, and also in Istanbul, italy, and Japan. I first thought that it was an APN setting issue, but i have been down every route as far as APN settings go. i have reset the apn settings to default on the sim card, nothing, i have manually entered the apn settings from the "how to configure an unlocked phone page" on this site and nothing, i have deleted all the apns manually then only entered the one APN for internet and mms, nothing.
after that didnt work i took thinks to the next level and did a factory data reset and still nothing.... then i took it one level further and re-installed the phones firmware right from baseline by pluging it into kies on the computer and download mode and all that good stuff..... nothing.
The strange part is that i know that the phone can see the network, because if you go under about phone and status, it will show the available network type, be it LTE or WCDMA, it simply says network status "disconnected"
I can send and recieve calls and SMS messages, but no data what so ever, mms, or internet.
PLEASE HELP!!!
P7000 Problem with Data Roaming
I have huge problems with Data Roaming in Croatia, have already tested all the settings, all without success.
According to my provider (WinSIM) automatic network search should be active and the APN be adjusted to internet.victorvox. Unfortunately, this does not work with the P7000. The SIM card in another device (G2 mini) does it work Data roaming without any problems. I hope you can help me. Calls works without problems.
tomalu said:
I have huge problems with Data Roaming in Croatia, have already tested all the settings, all without success.
According to my provider (WinSIM) automatic network search should be active and the APN be adjusted to internet.victorvox. Unfortunately, this does not work with the P7000. The SIM card in another device (G2 mini) does it work Data roaming without any problems. I hope you can help me. Calls works without problems.
Click to expand...
Click to collapse
You did check the "plus" options on your phone, under Vpn you have an option were you can choose which operator you will use. (sorry my phone is French so it's all in French lol) it must be call "network" if you click on it it will takes some time and list you all the operator. Out of the box, mine was wrong. If you did that, try to go on airplane mode multiple time (on / off) to see if the roaming work.
leomon32 said:
You did check the "plus" options on your phone, under Vpn you have an option were you can choose which operator you will use. (sorry my phone is French so it's all in French lol) it must be call "network" if you click on it it will takes some time and list you all the operator. Out of the box, mine was wrong. If you did that, try to go on airplane mode multiple time (on / off) to see if the roaming work.
Click to expand...
Click to collapse
did you mean available networks?
I have found it, I'm so stupid, in the bar to be drawn down there is still a function of mobile data, I thought however, that is data roaming On / Off overwritten that in the settings. It was not so. It works now.
tomalu said:
did you mean available networks?
Click to expand...
Click to collapse
Yes that's what I meant, sorry xD" Good that your problem is resolved !