Database Users

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one

kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.

Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.

Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App

I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.

It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur

I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)

I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown

something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut

I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.

mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.

Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.

I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.

Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.

atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)

It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.

pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.

My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

[Q] Anyone having freezing issues on the lock screen?

My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?

crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Yep , not as much as u though , and never since installing AOKP

drawde40599 said:
Yep , not as much as u though , and never since installing AOKP
Click to expand...
Click to collapse
How often on stock 4.2 did you have the freezing?

crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Happens to me once every two days.
Sent from my Nexus 4 using xda app-developers app

I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2

8gb Nexus 4 stock
No issues at all.

jasonwc said:
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I spoke too soon. My phone just locked up while in a deep sleep overnight. I had to Power + vol down to restart it.

+1 . Mine generally freezes overnight. When I got to unlock my nexus 4 to check the time I find the phone frozen on the lock screen then the phone reboots itself. I did a factory restore, did a factory re-flash, and nothing seems to help. Today I shut off google now to see if that was the issue. Reading through various threads it seems the problem is widespread and across multiple nexus devices including the nexus 7 and galaxy nexus. This gives me some faith that the phone itself maybe fine. Google please fix ASAP. I need my alarm in the morning, not a frozen phone. :crying:
---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------
Just to add, I did a bug report and called tech support. Nothing I mentioned seemed like news to my tech nor did he have any recommendation other then to RMA. I told him I would give the phone another week to see if anything improves its stability. I still have my Gnex as a backup. I have not noticed any issues with 4.2 on my Gnex but then again it's been in my backpack since my nexus 4 arrived. Perhaps I will leave my Gnex on as we'll to see if I run into any issues with it.

Lock screen freezes once or twice every day, the fix is easy, just press the sleep button again, but its still annoying. 4.2 has pretty bad quality control.

i had the same issue on my old N4. Especially when i got incoming call, lock screen freezes all the time
I will get replacement tho..

crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
I had the same issue. Seemed to be related coming out of the lockscreen after having done some BT music playback. Anyway, I had this "lockscreen widget disable" app installed. Removed it again, and now I have not had any lockups in the last 3 days.

I'm glad to know I'm not alone here. I did a full reset and I still have the problem. I get a lock 4-5 times a day.
I do use bluetooth and google music...
Knowing other people are having this issue really makes me think it's software and not hardware.

i notice that when mine freezes on the lock screen, [i use a pattern], that pressing the power button to turn the screen off then back on solves the problem.

crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.

unfaix said:
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
Click to expand...
Click to collapse
RMA won't help a software defect, which it is 100%, it's freaking annoying and makes me think google literally makes the phones and never uses it to see if it has any bugs.

Same problem here. So it is hardware related?!

doquentin said:
Same problem here. So it is hardware related?!
Click to expand...
Click to collapse
Any updates on this issue? My lock screen still freezes.

Never had one, probably a rogue app.

You might have 3rd party application on the lock screen that does this?
Sent from my Transformer Pad TF300T using Tapatalk HD

doquentin said:
Same problem here. So it is hardware related?!
Click to expand...
Click to collapse
I think I've had it happen 2 or 3 times so far. I don't think it's hardware related, it seems to be software to me.
I figured out the first time it happened, if I grab and slide up to launch Google Now, it lets me unlock it. So it definitely isn't hardware, as it is registering touches.

Sprint LG G2 - Lock screen not activating, Home soft key not working...

This just started occuring this afternoon before and after I installed the latest ZVA firmware:
1. The "Home" soft button responds to my touch - as in I get the visual and haptic feedback as if I've touched the soft button but it refuses to actually DO anything. I can hit the Home button on any screen and any app and it takes me nowhere.
2. The Lock screen is no longer activating - as in I let the screen hit the timeout and let it set for a few minutes. If I try to "knock" on or use the power button, it opens right back up where I left it with no Lock screen.
I hope this makes sense. I'm really stumped here. Like I said, it just started happening this afternoon and I figured that it was some weirdness to due w/ the pending OTA update. After installing the OTA update, the problems persist.
I'd rather not do a factory reset, but I will if I must

kitkat disaster
metar0n said:
This just started occuring this afternoon before and after I installed the latest ZVA firmware:
1. The "Home" soft button responds to my touch - as in I get the visual and haptic feedback as if I've touched the soft button but it refuses to actually DO anything. I can hit the Home button on any screen and any app and it takes me nowhere.
2. The Lock screen is no longer activating - as in I let the screen hit the timeout and let it set for a few minutes. If I try to "knock" on or use the power button, it opens right back up where I left it with no Lock screen.
I hope this makes sense. I'm really stumped here. Like I said, it just started happening this afternoon and I figured that it was some weirdness to due w/ the pending OTA update. After installing the OTA update, the problems persist.
I'd rather not do a factory reset, but I will if I must
Click to expand...
Click to collapse
same here, my tmobile d801 updated to stock kitkat via OTA, i was able to keep root but I was encountering "BLUETOOTH" battery drain even when bluetooth was not enabled so i did a factory reset and got a black screen with white error message
"boot certificate error"
after that the phone reboots but i have the same problems
1. Home button does not do anything but does respond to touch.
2. Notifications are not working anymore.
3. Lockscreen is not working even when enabled in settings
4. I cannot factory wipe, from settings or using volume down + power button.
5. Settings are in a list view instead of tabbed.
:crying:

kombochekenyere said:
same here, my tmobile d801 updated to stock kitkat via OTA, i was able to keep root but I was encountering "BLUETOOTH" battery drain even when bluetooth was not enabled so i did a factory reset and got a black screen with white error message
"boot certificate error"
after that the phone reboots but i have the same problems
1. Home button does not do anything but does respond to touch.
2. Notifications are not working anymore.
3. Lockscreen is not working even when enabled in settings
4. I cannot factory wipe, from settings or using volume down + power button.
5. Settings are in a list view instead of tabbed.
:crying:
Click to expand...
Click to collapse
Bringing this old post up as I just now encountered this on my AT&T LG G2. It occurred when I was using Google Maps which then crashed and caused everything to freeze. Upon reboot, I get the exact same issues as stated above. What was the outcome for you guys? Did you end up doing a hard reset?
Everything appears to be functioning with the exception of above. I'm suspecting a software issue with the home launcher as the soft keys are responsive but the Home one. The Notification Bar lags when trying to drag it down, but none of the notifications are functioning. I also noticed a significant amount of lag. Prior to the "crash" my phone was flawless with no lag for the past 10 months. I absolutely have no clue what just happened...

This driving me mad..power button

I have to press it 2-3 times before the phone powers on. It doesn't happen all the time. it's very intermittent, but it does happen. After doing a factory reset, the button still performs the same. This just stated happening 2 days ago. I didn't drop it or get it wet. Anyone else experiencing this or do I have a faulty power button? I also get a delay when using the home button to turn on the phone. The home button issue might be due to the SD card though. Really love this phone, but this issue is frustrating!

You have to press and hold the power button for a few seconds to turn the phone on from cold.
The home button is probably because of S Voice which is set to activate with a double click of it, so it'll wait to see if you click it twice before going to the home screen, you can disable this in S Voice's settings.
Hth
Sent from my SM-G900F using Tapatalk

ratsalad said:
You have to press and hold the power button for a few seconds to turn the phone on from cold.
The home button is probably because of S Voice which is set to activate with a double click of it, so it'll wait to see if you click it twice before going to the home screen, you can disable this in S Voice's settings.
Hth
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
Sometimes I have to press the power button more than once to put the phone to sleep. Do you experience the same? Is this normal? I am coming from a GS2. This never happened. I purchased an unlocked phone from GSM Nation. I am past the 15 day window to return, so I don't know how they will proceed. If I send my phone to Samsung, I'll be without a phone.

Mrplennium said:
Sometimes I have to press the power button more than once to put the phone to sleep. Do you experience the same? Is this normal? I am coming from a GS2. This never happened. I purchased an unlocked phone from GSM Nation. I am past the 15 day window to return, so I don't know how they will proceed. If I send my phone to Samsung, I'll be without a phone.
Click to expand...
Click to collapse
To be honest, no, it goes 'to sleep' pretty instantly with one press on mine.

Mrplennium said:
Sometimes I have to press the power button more than once to put the phone to sleep. Do you experience the same? Is this normal? I am coming from a GS2. This never happened. I purchased an unlocked phone from GSM Nation. I am past the 15 day window to return, so I don't know how they will proceed. If I send my phone to Samsung, I'll be without a phone.
Click to expand...
Click to collapse
You might not be pressing the button deep enough. If pressed properly, it should go to sleep with just one press. Long press will pop up the shutdown/restart menu. If turned off, long press of 2 sec will power on the phone.

Mrplennium said:
I have to press it 2-3 times before the phone powers on. It doesn't happen all the time. it's very intermittent, but it does happen. After doing a factory reset, the button still performs the same. This just stated happening 2 days ago. I didn't drop it or get it wet. Anyone else experiencing this or do I have a faulty power button? I also get a delay when using the home button to turn on the phone. The home button issue might be due to the SD card though. Really love this phone, but this issue is frustrating!
Click to expand...
Click to collapse
Yes, I'm having this problem and I think others are too. I've had 10-30 second wake up lags at times (I have one of them recorded for proof). I got a replacement phone yesterday and while I didn't use it long enough to experience all of the lags, it had a pretty constant 2 second wake up lag. I'm now using SoftLocker to prevent the phone from going into deep sleep and that's minimizing the lag.
http://forum.xda-developers.com/showthread.php?t=2750350

avhokie said:
Yes, I'm having this problem and I think others are too. I've had 10-30 second wake up lags at times (I have one of them recorded for proof). I got a replacement phone yesterday and while I didn't use it long enough to experience all of the lags, it had a pretty constant 2 second wake up lag. I'm now using SoftLocker to prevent the phone from going into deep sleep and that's minimizing the lag.
http://forum.xda-developers.com/showthread.php?t=2750350
Click to expand...
Click to collapse
I guess it depends on the RAM utilization. The delay happens to me when the RAM is highly utilized.

Does anyone who is having lag issues, have ART as their runtime? I had such nasty lag with ART that I almost took my phone back. Once I switched back to Dalvik, everything was really fast. If you don't know what ART or Dalvik is, then it's probably something else.
Sent from my Galaxy S5

Startup Keypad Lag Issue

Hi to all from a 99% highly satisfied v20 user!
I have run into an intermittent issue with my Verizon v 20 (VS99513A).
ONLY when I initially power-up the phone, do I sometimes (often enough to be a nuisance but far from consistent) get a significant lag on the "Secure start-up" page of the keyboard appearing where I enter my passcode. There have been a small handful of times that, no matter what I did in terms of waiting or tapping, the keyboard would not appear causing me to do a power-off/restart which always cleared the issue.
Most of the time I wait until the screen flashes a brighter light before tapping ( just a few seconds) and (most of the time) the keyboard appears. It will also appear frequently on its own if you just wait long enough.
The problem is the inconsistency of the keyboard not appearing reasonably quickly so I can enter my passcode and go on with my life's journey at that point!
I have chosen NOT to use the fingerprint entry system for a number of reasons and prefer using the above system.
My one desire is to have the keyboard appear as quickly as is reasonably possible and do so consistently.
Other that that specific issue, I love this phone!
I did search for this issue and did not see anything approximating it. If I missed then please accept my humble apology for any duplication with this query.

Bootup times can vary. And with Verizon bloat I'm sure it is wildly more inconsistent. I rarely.run into this issue, but I also rarely reboot my phone. Perhaps a cache clear might help? Don't know what else to do besides factory reset but sure you don't want to do that. I just rooted my phone and haven't noticed any performance issues aside from battery life seeming worse. Not related to root though as i updated to 10j Sunday, rooted last night and hoping battery life goes back to what it was on 10d.

Just for some clarification, what do you mean by power up? Is it turning the phone off completely and restarting it or just clicking the power button ( or double tap the screen).
If its a boot up, then its usual normal to have the keyboard take a moment to pop up due to everything loading
If its the second then try using a different keyboard or factor resetting the phone

Robdudem said:
Just for some clarification, what do you mean by power up? Is it turning the phone off completely and restarting it or just clicking the power button ( or double tap the screen).
If its a boot up, then its usual normal to have the keyboard take a moment to pop up due to everything loading
If its the second then try using a different keyboard or factor resetting the phone
Click to expand...
Click to collapse
"Is it turning the phone off completely and restarting it..." Yes, that is the only time(s) it happens.
I grasp the idea of "loading" but cannot (equally) grasp the inconsistent amount of time that it takes for the keyboard to materialize. The few times where no keyboard appearing leading to a reboot deepens the mystery for me.
If the extended loading time is due (largely) to verizon bloat, is there a safe way to rid oneself of as much of it as possible?

harryzee said:
"Is it turning the phone off completely and restarting it..." Yes, that is the only time(s) it happens.
I grasp the idea of "loading" but cannot (equally) grasp the inconsistent amount of time that it takes for the keyboard to materialize. The few times where no keyboard appearing leading to a reboot deepens the mystery for me.
If the extended loading time is due (largely) to verizon bloat, is there a safe way to rid oneself of as much of it as possible?
Click to expand...
Click to collapse
Of course, you can disable the apps by going into Setting>General tab>Apps. From there you just find the Verizon apps and disable as much of them as possible. Which stops them from booting when you restart.
One thing to keep in mind when powering up the device is a few programs want to start up at the same time (like your wallpaper, getting signal from service provider, loading the apps on your screen, loading widgets, etc). Which causes the keyboard to be pushed but back in a queue. Happens to me all the time, but I only restart my phone once every week and I give it a moment for everything to be settled in.

Robdudem said:
Of course, you can disable the apps by going into Setting>General tab>Apps. From there you just find the Verizon apps and disable as much of them as possible. Which stops them from booting when you restart.
One thing to keep in mind when powering up the device is a few programs want to start up at the same time (like your wallpaper, getting signal from service provider, loading the apps on your screen, loading widgets, etc). Which causes the keyboard to be pushed but back in a queue. Happens to me all the time, but I only restart my phone once every week and I give it a moment for everything to be settled in.
Click to expand...
Click to collapse
This^^^^
Sent from my LG V20 using XDA Labs

To All,
My issue appears to have resolved itself if I restrict my tapping to the vertical blinking cursor on the left end of the entry line.
Tapping ONLY here consistently brings up the number pad.
Previously, tapping just about anywhere on the screen would bring it up.
Problem solved.
Thanks.