I bought a new phone (HTC TOUCH 2) from China.
It is same as the original one.
My problem is: I can't do a HARD RESET or Soft Reset by Button.
I searched the forums and found some talking about pressing (VOLUNEUP+VOLUMEDOWN+Power.
others talking about VOLUMEDOWN+Power
I tried every possible key compinations to do the HARD RESET with no success.
When i press VOLUNEUP+VOLUMEDOWN+Power, a green screen show up with the bellow data:
"THIS OPERATION WILL SET KITL MODE.
CURRENT SETTING........
DISABLE KITL: CAMERA
PASSIVE KITL:VOLUMEDOWN
ACTIVE KITL: VOLUMEUP
I searched for a Camera button but it seems this button is not there at all, only one tall button on the left side for Volume (up+down)
Also there is no Reset button at all, i searched every where in the mobile with no success even if i remove the styles, nothing there at all.
is there any help?
I have some problem with my htc clone i have no camera button but i must change kitl to disable to comunicate my htc with pc with active or passive kitl mode usb connection are not recognized by my pc. Is there any way to change kitl mode using wm mobile aplication or something like that i want to change my rom too. cause this one is probably for another htc with camera button
Hard Reset
Go to menu -> settings -> system -> clear storage to hard reset your phone
don't work with my problem after clear storage kitl stays in passive mode i need disable for usb comunication
Also, all owners of this mobile having the below problems:
1- Can't load normal Rom files (.nbh), they should load it through a flash memory
2- Rom File size should be smaller than 128mb.
3- Can't connect it with PC Post#2.
4- No Camera Button !!!!
Mine was disabled and I don't know which combination of buttons I pressed to enable it but now it really startups slow and also the usb connection problem came up. So anyone?
I tried each and every possible key combination with no success to Disable kitl.
Any help?
I would never trust a clone for a wm as i do keep all of my work on it. Never ever trust a chinese clone company for this. Better to pay a few dollars more and buy the real one than risk loosing all of my data kept.
You are right 100%.
but, what about the current case?
Do i have to put it in the trush bin?
Ravash said:
Mine was disabled and I don't know which combination of buttons I pressed to enable it but now it really startups slow and also the usb connection problem came up. So anyone?
Click to expand...
Click to collapse
Press (VolumeUP + VolumeDown + Power) then select Passive again...Working fine
Once press the "Windows logo" + "Volume Up" + "Power" working hard reset
Hard Reset is easy. Press the Volume up an down key from the center.i.e press it form the middle. like that both the up an down keys would be pressed. then Power on. Easy. yes it wasn't easy for me too in the start but a bit more pressure and it works.
Gothik said:
Hard Reset is easy. Press the Volume up an down key from the center.i.e press it form the middle. like that both the up an down keys would be pressed. then Power on. Easy. yes it wasn't easy for me too in the start but a bit more pressure and it works.
Click to expand...
Click to collapse
I have the same problem. Yesterday I put my cell phone passive KITL mode, but when I connect to my computer, nothing happens.
I did hard reset and soft reset but nothing happens.
Help me!
have you installed microsoft activesync (windows XP) or windows mobile device center (vista or 7)? i think you have to install those first.
robekia1 said:
Press (VolumeUP + VolumeDown + Power) then select Passive again...Working fine
Click to expand...
Click to collapse
How do you Select passive, when you get the screen of "this operation will set kitl mode. thank you
The screen will guide you.........
DID YOU REALLY PRESS THOSE BUTTONS?
Related
Hi, after i installed pocket plus 3 in my 9100, it hangs, i do a soft reset and since then it always hangs in the boot screen.
Any1 can help me please¿?
Thx in advance
Thorete.
Thorete said:
Hi, after i installed pocket plus 3 in my 9100, it hangs, i do a soft reset and since then it always hangs in the boot screen.
Any1 can help me please¿?
Thx in advance
Thorete.
Click to expand...
Click to collapse
this is a known bug on 9100, I also had to HARD RESET. there was already such topic, find it, there is a solution there too. HARD reset by holdin the buttons on both upper sides (comm manager and voice command) - it will vibrate, then press and hold RESET button for 5 sec
I´m sorry, but when i press the 2 buttons it doesn´t vibrate, else i push the reset during 5 seconds but it is the same.
Sorry for my poor english...
Thorete said:
I´m sorry, but when i press the 2 buttons it doesn´t vibrate, else i push the reset during 5 seconds but it is the same.
Sorry for my poor english...
Click to expand...
Click to collapse
hmm, why don't you see in the printed manual, page 80. It reads:
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command
button on the device.
2. Keep the two buttons pressed, and at the same time, use the
stylus to lightly press and hold the RESET button.
worked for me?
Thx for the help.
I have read the manual, and i´m doing exactly it says.
The solution for me was:
1. Press and hold the Comm Manager button and Voice Command
button on the device.
2. Keep the two buttons pressed, and at the same time, use the
stylus to lightly press and hold the RESET button,
and the release the stylus and 2 seconds later release the 2 buttons.
Now i uninstalled the fu**ing Pocket plus.
ur not alone, it got me too.
Mine however would not hard reset, had to use the bootloader to re-flash the rom! The air was getting pretty blue......
Guys - you all just need to chill for a moment...
PocketPlus3 works beautifully with the wizard in all but one area - the Safe Mode.
For some reason the switch to WM5 buggers this up so what you need to do is this:
1) Install Pocket Plus 3 to your device.
2) Start > Settings > 'System' Tab > Spb Pocket Plus.
3) Scroll down the little list and uncheck the 'Safe Mode' box.
4) Soft-reset and be happy
Hope this helps!
435nk9 said:
Guys - you all just need to chill for a moment...
PocketPlus3 works beautifully with the wizard in all but one area - the Safe Mode.
For some reason the switch to WM5 buggers this up so what you need to do is this:
1) Install Pocket Plus 3 to your device.
2) Start > Settings > 'System' Tab > Spb Pocket Plus.
3) Scroll down the little list and uncheck the 'Safe Mode' box.
4) Soft-reset and be happy
Hope this helps!
Click to expand...
Click to collapse
Yes I also confirm that I have it running after the mentioned above problems . I think it is worth having, just uncheck the SAFE MODE box immediately after installing SPB and before any resets...
Oh oh, I am really in problems now. I think I have the same problem with Pocket Plus, and my MDA Vario does not start up any more. I only see the bootscreen. After doing a hard reset I see horizontal coloured bars and that's it???!!!!
HELP
How do I get out of this missery?
I use SPB PP + 3.0.4 with safe mode switched on without any problem. During boot is shows dialog what to do if you want safe mode (but i've never used safe mode yet) and device starts well.
hi, after instaling pretty much of applications on my wizard it just stopped respond. if u do a soft reset it boots but freezest on todays screen and thats it. there is a massage dispalied "low memory". i cannot do a hard reset, upgrade rom anything. is there any other way to perform a hard reset ?? (i tried comm mnr+voice+plus soft reste) HELP !!!
cheers, matt
Some people have joy with - turn off - press and hold comm, record and camera buttons and press power on.
If that fails you should be able to flash your device with the same rom. Turn off, press camera button and hold then press power button and bootloader multicolored screen should come up. Connect via usb to pc and reflash rom.
Hello,
I installed SPB Pocket Plus, then I reboot, since then my mobile stops in the boot screen.
Is there a way to boot in safe mode? (I tryied to boot holding the two upper buttons, failed.)
Is there a way to format the mobile before booting?
If I need to reinstall EVERYTHING, how do I do it? Using the USB cable? Where do I get the ROM? How do I procede installing the rom?
Please, I would REALLY appreciate any suggestion,
I am in panic.
Thanks.
same here! don't know what to do, a hear an alarm tune and then it stops...
I did a hard reset now...
A quick Google search got me HERE.
Press and hold both the Comm Mannager Button and the Voice Command Button
While keeping those two buttons pressed, press the Reset Button with your stylus
After about a second you will be prompted for confirmation. Press the Talk Button to confirm
Click to expand...
Click to collapse
Additionally, if you can still connect to your desktop by USB Cable, you should be able to remove the offending software with ActiveSync without hard-reseting.
thank you so much, but I had to hard-reset my device, I lost everything, damn!
that's how i did it:
Plug the device on power
Turn on your device
1. Press simultaneously the 2 upper buttons (comm. & voice) and keep them pressed
2. After 3 s press the soft reset button and keep it pressed for 3 s, (comm. & voice are still pressed)
3. Release soft reset button., (comm. & voice are still pressed)
4. Don’t release comm. & voice buttons until you see on the black screen some Instructions to format your drive.
5. release comm. & voice buttons
6. press call button to start format your drive.
Thank you both for the attention,
KidNapped
Hello Friends,
There are many many useful sequence of keys in HTC Universal which is usable for device manipulation. If you know one of them, please report them here.
I know there are many threads that our friends define some keys, but I think an integrate thread is needed.
1) Reset to factory setting
Press and Hold Both Menu Keys On Keyboard ( With Minus (-) Sign) and reset your phone using stylus. A Message appears and wants you to enter 0 to clear storage memory.
2) Show boot menu
Press and hold Light button(Right of Infrared) and reset your device using stylus. A Menu appears and you can do some boot tasks.
3) I want to update my device, but It does not boot and I cant use active-sync to update that.
Press and hold light button(Right of Infrared) and Turn-on button(beside SD Slot) then restart your device using stylus.
The device goes in update mode, you can plug usb cable and run MaUpgradeUt.exe. If it shows error run MaUpgradeUt_noID.exe.
Hello
Does anyone know how to do a Hard Reset on HD?
Regards
Hold both volume buttons and press and release the power button I think!
Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help
Oh and phone has to be off to.
page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin
Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?
hard reset will not wipe your storage card. It will however wipe your device storage.
Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.
Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx
Thanks!!!!very useful......
Thanks kerni
It's work.
thanks for hard reset
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom